The NSW STRATA MAGAZINE
JUNE 2024
Options to meet the DBPA requirements for remedial building work
Page 6 | Sedgwick
What if we can’t pay the special levy on time?
Page 10 | Premium Strata
Don’t feed the cats! Who can put signs on common property?
Page 12 | Bannermans Lawyers
About Us
LookUpStrata is Australia’s Top Property Blog Dedicated to Strata Living. The site has been providing reliable strata information to lot owners, strata managers and other strata professionals since 2013.
As well as publishing legislative articles to keep their audience up to date with changes to strata, this family owned business is known for their national Q&A service that provides useful responses to lot owners and members of the strata industry. They have created a national network of leading strata specialists across Australia who assist with 100s of the LookUpStrata audiences’ queries every month.
Strata information is distributed freely to their dedicated audience of readers via regular Webinars, Magazines and Newsletters. The LookUpStrata audience also has free access to The LookUpStrata Directory, showcasing 100s of strata service professionals from across Australia. To take a look at the LookUpStrata Directory, flip to the end of this magazine.
Meet the team
Nikki began building LookUpStrata back in 2012 and officially launched the company early 2013. With a background in Information Management, LookUpStrata has helped Nikki realise her mission of providing detailed, practical, and easy to understand strata information to all Australians.
Nikki shares her time between three companies, including Tower Body Corporate, a body corporate company in SEQ.
Nikki is also known for presenting regular strata webinars, where LookUpStrata hosts a strata expert to cover a specific topic and respond to audience questions.
Liza came on board in early 2020 to bring structure to LookUpStrata. She has a passion for processes, growth and education. This quickly resulted in the creation of The Strata Magazine released monthly in New South Wales and Queensland, and bi-monthly in Western Australia and Victoria. As of 2021, LookUpStrata now produce 33 state based online magazines a year.
Among other daily tasks, Liza is involved in scheduling and liaising with upcoming webinar presenters, sourcing responses to audience questions and assisting strata service professionals who are interested in growing their business.
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Learn more here → https://www.lookupstrata.com.au/about-us/ You can contact us here → administration@lookupstrata.com.au
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Disclaimer: The information contained in this magazine, including the response to submitted questions, is not legal advice and should not be relied upon as legal advice. You should seek independent advice before acting on the information contained in this magazine. Strata legislation is updated regularly. The information in this magazine is based on the legislation at the time of publishing.
Allison
caused
4 Approving expenditure on repair and/or or maintenance works Leanne Habib, Premium Strata 6 Options to meet the DBPA requirements for remedial building work Anthony Rahme, Sedgwick 8 Who is responsible for cleaning the interior of my skylights? Edward Baker, Responsive Strata 10 What if we can’t pay the special levy on time? Leanne Habib, Premium Strata 12 Don’t feed the cats! Who can put signs on common property? Matthew Jenkins, Bannermans Lawyers 14 Can the owners corporation prevent owners from making a claim? Tyrone Shandiman, Strata Insurance Solutions 16 A Pioneering Approach to Treating Magnesite-Related Defects BCRC Contents Thanks to our sponsors 18 Should owners have easy access to the electrical panel? Nathan Clarke, Hunter Strata Management 20
Driscoll, Driscoll Strata Consulting 22 By-law Approved,
renovation?
If common property issues
damage, should the owners corporation pay the excess? Scott
Minutes Wrong: Can I still register my
Benson, Kerin Benson Lawyers 24 Ongoing charges after changing to a new strata manager Edward Baker, Responsive Strata 26 External paint colours and “like for like” Tim Sara, Strata Choice 30 The NSW LookUpStrata Directory
Approving expenditure on repair and/or maintenance works
Is the committee legislated to hold a “paper meeting” to vote and approve expenditure on repair and/or maintenance works over $5,000?
The restriction you refer to may be an internal limit on spending.
There is a limit on spending by an owners corporation where the proposed expenditure exceeds the prescribed amount (currently $30,000 - where at least two independent quotations must be obtained) and for legal fees.
In terms of any restriction on a strata committee, a strata committee cannot make a decision on any matter that the owners corporation has determined in a general meeting is to be decided only by an owners corporation in general meeting.
The restriction you refer to may be an internal limit on spending to ensure that the strata managing agent (if that person is delegated that function) cannot commit the funds of the owners corporation unless the strata committee has first approved incurring that expense.
Leanne Habib | Premium Strata info@premiumstrata.com.au
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Options to meet the DBPA requirements for remedial building work
We engaged a registered DBPA Design Practitioner for our remedial building work. However, the qualified building contractors are not DBPA-registered building practitioners. How do we meet DBPA requirements?
Our remedial building work requires NSW DBPA compliance, and we engaged a registered DBPA Design Practitioner. However, the qualified building contractors available are not DBPA-registered building practitioners. What are our options to meet DBPA requirements to submit a building compliance declaration? Can the registered Design Practitioner submit the Building Compliance declaration? Can another builder registered as a Building Practitioner supervise the building contractor doing the work?
Engage a registered building practitioner who can act as the head contractor or the principal contractor for the building work and oversee the work done by the qualified building contractors.
According to the Building practitioner obligations page on the NSW Fair Trading website, a registered building practitioner must provide a building compliance declaration for the building work, contractor documentation and other required documents within seven days of completing building work. This documentation must be lodged on the NSW Planning Portal and include a statement of variations that did not require a new regulated design. A building compliance declaration cannot be delegated to another person.
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Therefore, if the qualified building contractors are not DBPA-registered building practitioners, they cannot submit a building compliance declaration. The registered design practitioner who prepared the regulated designs and design compliance declarations also cannot submit a building compliance declaration, as this is a different role and responsibility under the scheme.
One possible option to meet the DBPA requirements is to engage a registered building practitioner who can act as the head contractor or the principal contractor for the building work and oversee the work done by the qualified building contractors. The registered building practitioner can then submit a building compliance declaration after verifying that the work complies with the declared designs and the Building Code of Australia.
Another possible option is to apply for an exemption from the requirement to provide a building compliance declaration if the building work is considered to be emergency remedial building work. This is defined as building
work necessary to prevent or reduce the risk of significant harm or damage to persons or property or to rectify a serious defect in a building element or performance solution. However, this option is subject to the approval of the Secretary of the Department of Customer Service, and may not be granted in all cases.
We hope this helps you understand the options to meet the DBPA requirements for remedial building work. However, please note that this is not legal advice, and you should consult a qualified professional before making any decisions. Also, the information I provided may not be up to date or accurate, as the DBPA scheme is subject to change and interpretation.
Anthony Rahme | Sedgwick Anthony.Rahme@Sedgwick.com
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Who is responsible for cleaning the interior of my skylights?
My unit has skylights. Who is responsible for their maintenance (cleaning)? The owners corporation has stated they are responsible for the external but not the interior cleaning. For safety and access reasons, I’m unable to do the interior cleaning myself. Could you provide any clarification?
This is an excellent question that pops up quite commonly, and, as with most issues in strata, you’ll need to check your by-laws and registered strata plan before you can be certain of the answer.
If your building has a custom by-law regarding window cleaning, you’ll need to proceed in accordance with the requirements in the bylaw. Likewise, a notation on the strata plan concerning windows or skylights will prevail over any by-laws or committee decisions.
However, if the by-laws for your building are the model by-laws (the standard by-laws that the owners corporation often adopts at the time of registration), there will be a by-law that says something similar to:
1. Except in the circumstances referred to in clause (2), an owner or occupier of a lot is responsible for cleaning all interior and exterior surfaces of glass in windows and doors on the boundary of the lot, including so much as is common property.
2. The owners corporation is responsible for cleaning regularly all exterior surfaces of glass in windows and doors that cannot be accessed by the owner or occupier of the lot safely or at all
In this case, a skylight can be considered “exterior surfaces of glass….on the boundary of the lot”, meaning that the lot owner would be responsible for cleaning the interior surface. The owners corporation would be responsible for cleaning surfaces that are both “exterior” and that cannot be accessed by the lot owner safely.
There are some products available at hardware stores or online that are designed to allow a person to clean a skylight (effectively a squeegee or cloth on a long stick!) that you can use for the job, otherwise, I’ve had a quick look through the Lookupstrata directory and can see some cleaners and handy-people who can help.
Check your by-laws and registered strata plan before you can be certain of the answer.
Edward Baker | Responsive Strata edward.baker@responsivestrata.com.au
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What if we can’t pay the special levy on time?
Our owners corporation held an AGM to impose a one-off payment of $100,000 divided between 33 units. The special levy is due in six weeks. Can we arrange to pay in instalments? We are seniors and don’t have the funds available. Why have they done this?
Contact your strata manager as soon as possible.
It is possible that your scheme has to undertake some substantial remedial works (as the owners corporation must due to its statutory obligations) and requires additional funds to do so.
Since you state that you are short of funds, you should contact your strata manager as soon as possible to seek the owners corporation’s consideration of a payment plan for your specific needs (which must be done at a general meeting) over a 12 month period (unless the owners corporation has already determined it does not wish to enter into payment plans).
Each application for a payment plan should be assessed on merit, and an owners corporation may seek proof of any financial hardship
Leanne
Habib | Premium Strata info@premiumstrata.com.au
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Don’t feed the cats! Who can
put signs on common property?
Our aggressive building manager installed a sign forbidding people to feed cats in our complex’s garden. The owners corporation has not approved the sign. Can I remove the sign?
The building manager has installed a sign forbidding people to feed stray cats on our complex’s garden bench. The building manager has threatened fines and forbids people from taking the sign down, stating the sign is common property. The owners corporation has not voted on the sign, and I feel it is restricting owners access to the bench. As the building manager takes a very aggressive approach to communication, what should I do? Can I remove the sign? Am I best to escalate this situation?
I would not suggest removing the sign yourself, especially if the building manager is aggressive in their approach.
Any addition, alteration or erection of a new structure on the common property requires a special resolution at a general meeting in accordance with section 108 of the Strata Schemes Management Act 2015.
If there has been no vote on the installation of the sign, it has not been properly authorised and should be removed by the owners corporation. I suggest that you put a motion to a properly convened meeting for its removal and escalate the situation to the strata committee and/or the strata manager.
I would not suggest removing the sign yourself, especially if the building manager is aggressive in their approach.
I would not be concerned in regards to the building manager issuing fines. Only the Court or Tribunal can issue fines through notices to comply and then penalty proceedings.
Matthew Jenkins | Bannermans Lawyers enquiries@bannermans.com.au
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Can the owners corporation prevent owners from making a claim?
Can the owners corporation structure the strata insurance so a lot owner cannot claim under the policy? Is this a viable way for owners corporations to manage the claims history and the adverse impacts of claims unrelated to common property?
Someone who pays for insurance and is an insured party has a right to make a claim on that policy.
A lot owner is an insured party to the policy. They contribute to their building’s insurance and have an insurable interest in the property.
When you buy a strata property, you purchase the claims history of the building. This is simply one of the things that you can’t avoid. The only way to prevent this is to not own in strata.
It’s crucial to understand that someone who pays for insurance and is an insured party has a right to make a claim on that policy. However, the owners corporation also has a role to play.
Q A
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They can negotiate specific excesses, such as in the case of water damage issues, where they can request voluntary higher excesses. Alternatively, they can recommend owners take action to maintain their property to reduce those claims.
Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au
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A PIONEERING APPROACH TO TREATING MAGNESITERELATED DEFECTS
As governments and the building industry focus on the many problems caused by poor quality construction, another crisis looms over the use of a lesser known material called magnesite. Commonly used as a floor topping or levelling product up until the mid-70s, magnesite-related defects pose a risk to tens of thousands of apartments in Sydney, which are incredibly expensive and invasive to fix.
Magnesite contains chlorides (salts), and when it absorbs moisture, these chloride salts leach into concrete floor slabs and corrode steel reinforcement bars, causing them to expand and the concrete to crack. Left untended, this can eventually lead to failure and collapse.
Multiple sources of moisture exist that can dampen magnesite flooring over the life of a 50-60 year old building. These include:
• Leaks in bathroom waterproofing
• Steam cleaning of carpets
• Rain entering open windows and doors over the life of the property
• Leaks through the original windows and doors
• Occupants bringing moisture in on their shoes during rainy weather
• Burst water mains including water heaters
• Humidity, particularly in Sydney’s coastal or harbour-front areas, is sufficient for moisture in the air to be absorbed into the floor topping, liquefy the salt, and allow it to migrate toward the steel reinforcement
Historically, the damaging corrosion was stopped by patch repair, corroding steel cleaned of rust, primed with a zinc rich primer, and patched with a non-shrink repair mortar. However, patching the first areas with visible rust ignores the real risk.
The fact is, in many nearby areas where concrete has not yet cracked, the chlorides already exist in the vicinity of the steel, and either have already, or will in the near future initiate corrosion. In other words, a band-aid has been applied to the current problem, but the presence of chlorides in the concrete remains a major risk factor in the corrosion of the steel moving forward.
Traditional methods of repair involved removing the concrete that surrounded the rusting steel rebar via jackhammering. The process was not only noisy and dusty, but very slow and expensive. In some instances, it also results in damage to the ceiling below, and requires the slab to be propped within the dwelling below.
However, a new approach pioneered by durability consultancy BCRC is revolutionising the way strata corporations and building contractors manage the treatment of magnesite-related defects.
BCRC Director Professor Marton Marosszeky said structural issues linked to magnesite can’t be ignored, and appropriate remedial measures must be taken early to maintain a building’s
structural integrity and prevent further deterioration.
“As specialist design practitioners, we understand that fixing cracked concrete and corroded reinforcing steel requires more than just a band-aid solution.
“Our new approach involves removing loose concrete, applying a simple patch in any spalled areas, and installing a zinc anode in the form of zinc sheet strips on top of the floor slab. This not only stops corrosion in the damaged areas, but draws the chlorides away from the steel reinforcement, removing the risk of corrosion in nearby areas.”
Although this approach has been proven internationally, it is relatively new in Australia. There are also many structural engineers that believe simply hammer tapping a floor slab is enough to determine whether there is a risk of corrosion or not.
“All this approach tells you is whether corrosion of the reinforcing bars has already created sufficient expansion to cause delamination,” said Professor Marosszeky. “It tells you nothing about the risk of corrosion in the short-term and leaves property owners with a ticking time bomb.”
BCRC argues that all magnesite should be removed as soon as an apartment undergoes a refurbishment. The risk of corrosion should then be assessed based on chemical testing and residual service life modelling, with decisions made on the basis of science to determine whether cathodic protection is required or not.
LEARN MORE
SPECIALIST DESIGN PRACTITIONERS
If your strata complex experiences issues like water leaks, efflorescence, corrosion, concrete deterioration, cracks, magnesite, or non-compliant cladding, then it’s critical to engage technical professionals. From coastal suburbs to city centres, building and durability consultants BCRC have been identifying and resolving such problems for over 30 years.
We collaborate with strata managers, insurers, and legal representatives to thoroughly investigate, report and propose cost-effective solutions for addressing building defects, property damage, and serviceability issues. Our aim is to offer the most practical and economically efficient remedy possible.
We offer a suite of services
Remedial management services
Durability planning and modelling
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Inspection and structural material analysis
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BCRC today to learn more about our remedial management and consulting services. 02 9131 8018 sydney@bcrc.com.au www.bcrc.com.au
Should owners have easy access to the electrical panel?
We needed to check if a fuse had tripped. The strata manager confirmed the only key was unavailable. We needed to pay an electrician to gain access. Should easy access be provided for owners?
We had no hot water and needed to check if a fuse had tripped. Our strata manager advised the only person who had the key to the locked area was their father. He was away, and we needed to call an electrician with a master key.
Should owners pay an electrician’s call-out fee because the key wasn’t available?
We understand owners shouldn’t have a key to this area for safety reasons, but shouldn’t the strata manager have access?
Owners corporation are unable to restrict access to common property unless approved by a special resolution at a General Meeting.
While it is common practice to lock up your common property electricity cupboards, the owners corporation is unable to restrict access to common property unless approved by a special resolution at a General Meeting. Under their management agreement, the strata manager may be asked to keep the common property keys on behalf of the owners corporation to access these locked areas. The first question that comes to mind is why the key is not easily accessible in the strata manager’s office within their key register and why a third party has the key offsite, which could be a security issue in itself.
If the owners corporation is unable to provide immediate access to the common property meters and switches, the responsibility to ensure this access lies with the owners corporation. As a lot owner, you should not be burdened with the cost of a locksmith to provide this access.
Many schemes provide a key to the building manager or one or more members of the strata committee who reside on site to facilitate access. This may be worth discussing with your committee.
Nathan Clarke | Hunter Strata Management nathanclarke@hunterstrata.net.au
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If common property issues caused damage, should the owners corporation pay the excess?
Common property water ingress in my ground-floor apartment resulted in damage. If common property issues caused the damage, shouldn’t the owners corporation pay the excess?
Common property water ingress in my ground-floor apartment resulted in damage. Two issues caused the ingress and the owners corporation has agreed to repairs. I paid two insurance excesses for two issues, which cost $1500 and will probably increase
my insurance premium. Shouldn’t the owners corporation pay the excess because common property issues caused the water ingress?
Most insurance policies carry a subrogation clause which transfers the right of recovery from the insured to the insurer.
There are several issues noted here:
In most states, the acts enforce the provision that the common property be maintained. Where the maintenance is lacking, the owners
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corporation may be held responsible for the resultant damages and required to repair the issues found. Where the resultant damage is also covered by an insurance policy, the lot owner can lodge a claim.
As to the normal policy provisions, the insurer would normally be entitled to request an excess for each proximate cause or event, not each issue.
For example: if a storm occurred and the subsequent water damage is found to be from two issues with the building, this is still one event (the storm), and as such, one excess would apply.
Most insurance policies also carry a subrogation clause, which transfers the right of recovery from the insured to the insurer. This means that by contractual agreement (the policy terms and conditions), you are not permitted to recover the excess. Any such recovery is the responsibility of the insurer.
If you continue with the claim and there is a subrogation clause, the recovery of your excess is a matter for the insurer. If they are not planning to seek recovery, then you could seek recovery of your excess.
If you decide not to continue with the claim, we suggest you seek the advice of a properly qualified Strata lawyer: LookUpStrata Directory.
Scott Driscoll | Driscoll Strata Consulting scott@driscollstrataconsulting.com.au
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By-law Approved, Minutes Wrong:
Can I still register my renovation?
My renovation by-law was approved at the AGM but not registered in the minutes. I have to wait until the next AGM for the minutes to be amended. I’ll be outside of the time limit to register the by-law. Can I resubmit or register late due to this error?
I submitted a renovation by-law for approval. Although the by-law was placed on the agenda and approved, this was not recorded in the minutes. When I notified the strata manager, they refused to amend the draft minutes and said changes would only be made at the next AGM when the draft minutes were approved or amended.
My solicitor could not register the by-law because I had no proof it was passed. I have to register the by-law within six months of it being passed, so even if the minutes are amended at the next AGM, I can not register the by-law.
Q 22 www.lookupstrata.com.au
Do I put the by-law up for approval again? Can I do this if it has already been approved? If the draft minutes are amended at the next AGM, can I still register my by-law if it is out of the 6 months registration period?
If you are still within the 6 month period to register your by-law, I would start by lobbying the strata committee to correct the meeting minutes.
This is very unfortunate. If you are still within the 6 month period to register your by-law, I would start by lobbying the strata committee to correct the meeting minutes. If it was a clear mistake I cannot see the issue with re-issuing the corrected meeting minutes.
You should let the strata committee and your strata manager know of any loss you may suffer due to the strata manager’s refusal to correct the meeting minutes and your inability
to register the by-law. This may be, for instance, forfeiting a deposit under a contract for works. The secretary will be able to override the strata manager’s refusal and re-issue the meeting minutes as the power to issue meeting minutes is, in fact, the secretary’s. It is only delegated to the strata manager.
If you are outside of the 6 month time frame, you will have to have your by-law motion re-passed and then registered.
Allison Benson | Kerin Benson Lawyers allison@kerinbensonlawyers.com.au
SPECIALISED LEGAL ADVICE
Kerin Benson Lawyers is a boutique law firm providing high quality legal services to owners corporations, community associations, strata managers and individual lot owners. We are a team of highly experienced lawyers who actively work with our clients.
We offer a full range of strata law services in the following areas:
• By-laws & Rules
• Management Rights Advice & Disputes
• General Strata Advice
• Levy Recovery
Contact Us Today
P 02 8706 7060
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• Building Defect Disputes
• Contracts for Remedial Building Work
• Fire & Life Safety
• Strata Disputes
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Ongoing charges after changing to a new strata manager
We changed our strata management company and received the books and funds in December 2023. Since then, we received some charges. Can they invoice extra charges after the transfer of books has taken place?
We changed our strata management company in December 2023. This was the date the books and the owners corporation funds were transferred. After receiving the last statement two months later, we noticed unusually high charges collected by the previous strata manager before the transfer of the books.
We sent an e-mail to the previous strata manager disputing the charges. Weeks later, they responded, saying the charges were discounted and they were preparing a tax invoice for other uncharged services.
As their Agency Agreement ended in December 2023, can they invoice extra charges after transferring the books? Does this mean that the financial statements in the AGM agenda for the February 2023 meeting would not be a true reflection of the owners corporation’s financial position?
The management agreement should state what agreed service and additional service charges the agent is entitled to charge and the period they are entitled to charge them.
Read the management agreement between the owners corporation and the previous managing agent thoroughly. This should state what agreed service and additional service charges the agent is entitled to charge and the period they are entitled to charge them.
It’s important to note that the managing agent is only permitted to carry out the functions of the owners corporation and charge fees whilst a valid agreement is in place. You should check that you haven’t been charged for any work performed after the agreement’s expiry date.
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You’ve mentioned the charges before the handover were unusually high. A significant amount of work is required to “offboard” an owners corporation (closing bank accounts, updating StrataHub, finalising accounting, collating electronic records, preparing physical documents, etc.). I expect some additional charges relating to that. The amount would depend on whether a specific charge is specified in your management agreement or how much time was required for the offboarding.
Assuming the charges you are referring to were for work carried out when the agency agreement was in place, I don’t see any issue with an outgoing managing agent issuing an invoice after the agreement has expired. As with any invoice, your owners corporation can dispute it if you feel it is unjustified.
Regarding the financial statements, most owners corporations use a hybrid of cash accounting and accrual accounting. It’s quite
normal that the financial statements received at the AGM did not include some future expenses that are likely payable but which have not been entered into the accounting system as a liability because an invoice has not been received.
Please note, this is only general advice. Depending on the particulars of this matter, your strata committee might want to seek advice from a lawyer experienced with strata matters.
Edward Baker | Responsive Strata edward.baker@responsivestrata.com.au
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External
paint colours and “like for like”
Can you clarify the “like for like” concerning external paint colour choices?
Can you clarify “like for like” concerning external paint colour choices? We want to repaint the outside of our building. We only have three of the five lot owners who agree with the project. We have already unsuccessfully conducted a GM.
Considering “like for like”, could we paint the dark brown doors white to match other aspects of the building, such as the balustrades and screen doors? Part of the downstairs footpath is yellow and the other section is red. Could we paint the whole path red?
It is widely accepted that changes to the existing colour scheme would be deemed as an alteration to the common property, for the purpose of improving or enhancing it.
When dealing with changes to common property, we rely upon section 108 of the Strata Schemes Management Act (NSW) 2015 (‘the Act’):
1. Procedure for authorising changes to common property An owners corporation or an owner of a lot in a strata scheme may add to the common property, alter the common property or erect a new structure on common property for the purpose of improving or enhancing the common property.
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2. Any such action may be taken by the owners corporation or owner only if a special resolution has first been passed by the owners corporation that specifically authorises the taking of the particular action proposed.
To dissect this, we must first consider if we are going to:
1. add to common property
2. alter the common property; or 3. erect a new structure on common property.
Then we must consider if we are doing so for “the purpose of improving or enhancing common property”.
It is widely accepted that changes to the existing colour scheme would be deemed as an alteration to the common property, for the purpose of improving or enhancing it.
Therefore, in accordance with section 108, a special resolution in a general meeting (wherein no more than 25% of votes cast are against the resolution) is necessary to approve those works.
Some may argue that repainting the common property is considered maintenance, which an owners corporation is obligated to do under section 106 of the Act. If we were to repaint in the same colour scheme, it would be unlikely to be considered an “improvement or enhancement”.
However, section 108 allows us to clarify “maintenance” versus an “improvement or enhancement” and how to approach it.
Furthermore, approaching this with a special resolution avoids any potential argument of an invalid decision being made (as the threshold for votes in favour is higher than an ordinary resolution).
Tim Sara | Strata Choice tsara@stratachoice.com.au
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City of Sydney grant round opens 23 July
Owners corporations in the City of Sydney government area are eligible to apply for a green building grant.
Applications open Tuesday 23 July and close Tuesday 20 August. If successful, funding is for projects from 1 January 2025.
Funding available:
• up to $15,000 for 1st year NABERS energy and water ratings, action plans and solar feasibility studies
• $5,000 for 2nd year NABERS energy and water ratings
Find out more about the City of Sydney’s green building grants .
For further questions, email the grants team at communitygrants@cityofsydney.nsw.gov.au .
THURSDAY 12 SEPTEMBER 2
8.30 AM TO 1.00 PM
RYDGES WORLD SQUARE SYDNEY
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LookUpStrata
Australia’s Strata Title Information Site
W: https://www.lookupstrata.com.au/ E: administration@lookupstrata.com.au
Strata Community Association
P: 02 9492 8200
W: https://www.strata.community/ E: admin@strata.community
Owners Corporation Network
The Independent Voice of Strata Owners
W: https://ocn.org.au/ E: enquiries@ocn.org.au
Your Strata Property
Demystifying the legal complexities of apartment living
W: https://www.yourstrataproperty.com.au/ E: amanda@yourstrataproperty.com.au
SOFTWARE
Mimor
Connecting People – Creating Communities
P: 1300 064 667
W: https://www.mimor.com.au/ E: info@mimor.com.au
Stratabox
Building Confidence
P: 1300 651 506
W: https://stratabox.com.au/ E: contact@stratabox.com.au
Urbanise
Automate your workload to increase efficiency.
P: 1300 832 852
W: https://www.urbanise.com/ E: marketing@urbanise.com
Resvu
Customer Service Software for Strata
P: 08 7477 8991
W: https://resvu.io/ E: enquiries@resvu.com.au
StrataMax
Streamlining strata
P: 1800 656 368
W: https://www.stratamax.com/ E: info@stratamax.com
MYBOS
Building Management - Residential & FM Schemes
P: 1300 912 386
W: https://www.mybos.com.au/ E: sam@mybos.com.au
StrataVault
Connecting people, processes, and applications
P: 1300 082 858
W: https://globalvaults.com.au/ E: team@thestratavault.com
Onsite Building Management Software
Modern and user friendly BMS
P: 0490 091 887
W: https://onsite.fm/ E: hello@onsite.fm
Stratafy
Only Complete Cloud Strata Software ecosystem
P: 1300 414 155
W: https://stratafyconnect.com/ E: sales@stratafyconnect.com
eVotters
The online voting solution
P: 61 280 114 797
W: https://www.evotters.com/ E: support@evotters.com
Install My Antenna
Professional TV Antenna Service For You Today
P: 1300 800 123
W: https://www.installmyantenna.com.au/ E: info@installmyantenna.com.au
31
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ANTENNAS
BUILDING ENGINEERS & INSPECTORS
Sedgwick
Building Consultancy Division & Repair Solutions
W: https://www.sedgwick.com/solutions/global/au
E: sales@au.sedgwick.com
QIA Group
Comapliance Made Easy
P: 1300 309 201
W: https://www.qiagroup.com.au/ E: info@qiagroup.com.au
GQS
Quantity Surveyors & Building Consultants
P: 1300 290 235
W: https://gqs.com.au/ E: info@gqs.com.au
Seymour Consultants
Body Corporate Report Specialists
W: https://www.seymourconsultants.com.au/ E: info@seymourconsultants.com.au
BCRC
Construction Materials & Durability Consultants
P: 02 9131 8018
W: https://bcrc.com.au/ E: sydney@bcrc.com.au
Roscon
Property services & facilities management
P: 1800 767 266
W: https://www.roscon.com.au/
E: info@roscon.com
Budget Vals
Built For Strata
P: 1300 148 150
W: https://www.budgetvals.com.au/ E: reports@budgetvals.com.au
Leary & Partners
Quantity surveying services since 1977
P: 1800 808 991
W: https://www.leary.com.au/ E: enquiries@leary.com.au
BIV Reports
Specialist in Strata Compliance Reports
P: 1300 107 280
W: https://www.biv.com.au/ E: biv@biv.com.au
Olive Tree Consulting Group
Solutions in Strata Compliance
P: 0400 161 659
W: https://olivetreeconsultinggroup.com.au/ E: admin@olivetreeconsultinggroup.com.au
Mabi Services
Asbestos, Safety & Building Consultants
P: 1300 762 295
W: https://www.mabi.com.au/ E: info@mabi.com.au
Forte Asset Services
FIRE | ELECTRICAL | HVAC
P: 1300 920 752
W: https://www.forteassetservices.com.au/ E: info@forteas.com.au
Quality Building Management
keeping your buildings legally compliant and safe
P: 1300 880 466
W: https://qbm.com.au/ E: sales@qbm.com.au
HFM Asset Management Pty Ltd
Leaders in Building Efficiency
P: 0407 734 260
W: https://www.hfmassets.com.au/ E: david.chokolich@hfmassets.com.au
CORE Consulting Engineers
Delivering 360° engineering solutions for strata P: 02 8961 3250
W: https://coreconsultingengineers.com.au/ E: admin@core.engineering
Auric Projects
Managing clients
P: 02 9918 2200
W: https://auricprojects.com.au/ E: info@auricprojects.com.au
Independent Inspections
Sinking Fund Forecast, Insurance Valuations, OHS
P: 1300 857 149
W: http://www.iigi.com.au/ E: admin@iigi.com.au
Solutions in Engineering
Quality Reports On Time, Every Time!
P: 1300 136 036
W: https://www.solutionsinengineering.com/ E: enquiry@solutionsinengineering.com
Landlay Consulting Group
A Strata Remedial Consultancy
P: 02 8095 8556
W: https://www.landlay.com.au/ E: admin@landlay.com.au
Leo & Associates Consulting Engineers
Enhancing Structures, Empowering Futures
P: 0452 205 727
W: https://laconsulting.com.au/ E: Leo@laconsulting.com.au
Seymour Consultants STRATA COMPLIANCE REPORT SPECIALISTS SC LIST MY BUSINESS
STRATA REPORTS
EYEON Property Inspections
Buy and Sell with More Confidence
P: 1300 798 274
W: https://www.eyeon.com.au/ E: info@eyeon.com.au
Rawlinsons
Calculated Confidence
P: 08 9424 5800
W: https://www.rawlinsonswa.com.au/ E: info@rawlinsonswa.com.au
Strataregister.com Pty Ltd
Find the Strata / CT Manager for your property
P: 0411 483 249
W: https://www.strataregister.com/ E: hello@strataregister.com
STRATA LAWYERS
Kerin Benson Lawyers Pty Ltd
Specialised Legal Advice for Strata
P: 02 8706 7060
W: https://kerinbensonlawyers.com.au/ E: enquiries@kerinbensonlawyers.com.au
Khoury Lawyers Pty Ltd
Client focused, Results Driven
P: (02) 8005 3086
W: https://khourylawyers.com.au/ E: pierrette@khourylawyers.com.au
Madison Marcus Law Firm
Be Empowered
P: 131 529
W: https://www.madisonmarcus.com.au/ E: strata@madisonmarcus.com.au
Holman Webb Lawyers
Body Corporate Disputes & Litigation Specialists
JS Mueller & Co Lawyers
Specialist ‘Plain English’ NSW Strata Lawyers
W: https://www.muellers.com.au/ E: enquiries@muellers.com.au
Williamson Lawyers
A construction and strata lawyer ready to listen
W: https://www.williamsonlawyers.com.au/ E: shane@williamsonlawyers.com.au
Bannermans Lawyers
High Quality Specialist Legal Services
P: 02 9929 0226
W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au
Moray & Agnew Lawyers
Legal strategies and solutions for our clients
P: 03 9600 0877
W: https://www.moray.com.au/ E: melbourne@moray.com.au
Grace Lawyers
Know. Act. Resolve.
W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au
Speirs Ryan
P: 02 9248 3400
W: https://www.speirsryan.com.au/ E: enquiries@speirsryan.com.au
Watson & Watson Lawyers
“when experience matters”…..
P: 02 9221 6011
W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au
P: 07 3235 0100
W: https://www.holmanwebb.com.au/ E: shane.roberts@holmanwebb.com.au
Bugden Allen Graham Lawyers
Australia’s leading strata law experts
P: 02 9199 1055
W: https://bagl.com.au/ E: info@bagl.com.au
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33
STRATA MANAGEMENT
Premium Strata
Diamond-Class strata management agency
P: 02 9281 6440
W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au
The Strata Collective
A next generation strata manager. People matter.
P: 02 9879 3547
W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au
Bridge Strata P/L
The bridge between you and your corporation
P: 02 6109 7700
W: https://bridgestrata.com.au/wp/ E: jan@bridgestrata.com.au
Bright & Duggan
Strata Professionals
P: 02 9902 7100
W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au
Vital Strata
Strata Made Simple
P: 02 9008 1112
W: https://www.vitalstrata.com.au/ E: hello@vitalstrata.com.au
ASM – Australian Strata Management
Helping Strata Communities Thrive
P: 1300 777 276
W: https://asmstrata.com.au/ E: administration@mbcm.com.au
Sky Living Strata
Providing a superior customer experience
P: 02 9299 1100
W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au
SSKB Strata Managers
A Positive Difference in Strata
P: 07 5504 2000
W: https://sskb.com.au/ E: sskb@sskb.com.au
Responsive Strata Management
Responsive. Transparent. Consistent. P: 8551 2713
W: https://responsivestrata.com.au/ E: info@responsivestrata.com.au
Townhouse Strata PTY Ltd
Strata Management with a Difference
P: 02 4971 0363
W: https://www.townhousestrata.com.au/ E: alan@townhousestrata.com.au
Strata Central
Boutique Strata Management Services
P: 02 8036 5518
W: https://stratacentral.com.au/ E: enquiries@stratacentral.com.au
Acumen Strata
Tailored Strata Management Solutions
P: 02 7253 5820
W: https://www.acumenstrata.com.au/ E: info@acumenstrata.com.au
Quantum United Management
Creating vibrant and connected communities
P: 61 383 608 800
W: https://www.quantumunited.com.au/ E: info@quantumunited.com.au
Elevate Strata Management Pty Ltd
Elevating your Strata Community
P: 0430 160 249
W: https://www.elevatestrata.au/ E: dcopping@elevatestrata.au
STRATA EVOLUTION
Strata Management Done Right P: 1300 819 677
W: https://strataevolution.com.au/ E: info@strataevolution.com.au
PROJECT MANAGEMENT
Valen Project Services
Client-Side Project Management Specialists
P: 02 8542 4293
W: https://valenprojects.com.au/ E: enquiries@valenprojects.com.au
PM Services Australia
Client-side Project Management Services
P:02 9221 1490
W: https://www.pmservice.com.au/ E: info@pmservice.com.au
34 www.lookupstrata.com.au
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MJ Engineering Projects
Remedial Consultant Engineers
P: 1300 571 991
W: https://mjengineeringprojects.com.au/ E: info@mjengineeringprojects.com.au
Klaar
The Strata Building Specialists
P: 02 8003 4547
W: https://klaar.com.au/ E: build@klaar.com.au
Ouroboros design
Architect assistance with upgrades and renovations
P: 0400 152 833
E: garymo12@gmail.com
TRADECOM GROUP
Innovative Commercial Building Projects
P: 1300 301 888
W: https://tradecomgroup.com/ E: services@tradecomgroup.com
Altec Building
Remedial Building & Waterproofing
P: 02 9744 2039
W: https://www.altecbuilding.com.au/ E: info@altecbuilding.com.au
Linkfire Pty Ltd
Your Essential Safety Partner
P: 1300 669 439
W: http://www.linkfire.com.au/ E: sales@linkfire.com.au
2020 Fire Protection
Experts in Fire Protection for Strata
P: 1300 340 210
W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au
Fire Safety Constructions
Compliant Specialist since 1999
P: 02 9945 3499
W: http://www.firesafetyconstruction.com.au/ E: info@firesafetyconstructions.com.au
Altogether Group
Power.Water.Data
P: 1300 803 803
W: https://altogethergroup.com.au/home-business/ E: eaustin@altogethergroup.com.au
ENM Solutions
Providing Solutions for Embedded Networks
P: 1300 000 366
W: https://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au
Energy On Pty Ltd
P: 1300 323 263
W: https://www.energyon.com.au/
E: EnergyServices@EnergyOn.com.au
McIntosh Electrical Pty Ltd
Powered by Trust
P: 1300 627 727
W: https://www.mcintoshelectrical.com.au/ E: jenny@mcintoshelectrical.com.au
EMERLITE ELECTRICAL SERVICES
We Answer The Phone - No Job Too Big Or Small
P: 07 5591 9191
W: https://www.emerlite.com.au/ E: office@emerlite.com.au
Humenergy
People, innovation and value sharing
P: 1300 322 622
W: https://www.humenergy.com.au/ E: Info@humenergy.com.au
The Green Guys Group
Austalia’s Leading Energy Saving Partner
W: https://greenguys.com.au/ E: sean@greenguys.com.au
Fair Water Meters
Retrofit sub-metering specialists
P: 1300 324 701
W: https://fairwatermeters.com.au/ E: info@fairwatermeters.com.au
PowerUp Engineering
Car Stackers, Car Hoists and Turntables
P: 02 9170 0698
W: https://powerupengineering.com.au/ E: info@powerupeng.com.au
35
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DEFECT RESTORATION FIRE SERVICES SUSTAINABILITY PARKING
PLUMBING
Stormwater Sydney
Inspection, Repair and Maintenance of drainage assets
P: 1300 741 003
W: https://stormwatersydney.com/ E: admin@stormwatersydney.com
HYDRAULICA Pty Ltd
Specialise in Drain & Pipe Cleaning
W: https://www.hydraulica.com.au/ E: darren@hydraulica.com.au
Mr Washer, Plumber To The Rescue
Over 30 years serving Sydney Strata buildings
P: 02 8583 2360
W: plumbertotherescue.com.au/strata-commercial.html
E: jobs@mrwasher.com.au
WATERPROOFING
Danrae Group
Remedial Waterproofing & Building Specialists
P: 1800 326 723
W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au
Asset Strata Valuers
Leaders in Strata Property Valuations
P: 1800 679 787
W: https://assetstratavaluers.com.au/ E: workorders@assetstratavaluers.com.au
Adelaide StrataVal
Strata & Community Insurance Valuations
P: 08 7111 2956
W: https://www.strataval.com.au/
E: valuations@strataval.com.au
Arena Energy Consulting Pty Ltd
Independent Embedded Network Consulting Services
P: 1300 987 147
W: https://www.arenaenergyconsulting.com.au/
E: info@arenaenergyconsulting.com.au
Embedded Network Arena
Independent Embedded Network Consulting Services
P: 1300 987 147
W: https://embeddednetworkarena.com.au/
E: info@embeddednetworkarena.com.au
WINDOWS & DOORS
Windowline Pty Ltd
Replacement window and door specialists
P: 02 8304 6400
W: https://windowline.com.au/ E: info@windowline.com.au
ASQB Pty Ltd
Window & Door Repairs + Window Safety Compliance
P: 02 9785 7893
W: https://www.asqb.com.au/ E: service@asqb.com.au
The Window Guy
Don’t choose any guy, choose The Window Guy!
P: 1300 663 664
W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au
Clear Edge Frameless Glass
Energy Efficient Balconies for Elevated Living
W: https://www.clearedgeglass.com.au/ E: sales@clearedgeglass.com.au
PAINTING
Higgins Coatings Pty Ltd
Specialist painters in the strata industry
W: https://www.higgins.com.au/ E: info@higgins.com.au
CPR Facade Upgrade Specialists
We clean, repair & repaint multi-storey buildings
P: 0493 651 643
W: https://cprfacadeupgrades.com.au/ E: info@facadeupgrades.com.au
3 Colours Painting Services
3 Colours Painting Services
P: 1300 883 635
W: https://3colours.com.au/ E: 3colours@3colours.com.au
Terra Australis Painting Services
Terra Australis Painting Services
P: 0497 545 289
W: https://www.terraaustralispainting.com.au/ E: info@terraaustralispainting.com.au
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ENERGY PRINT YOUR DIRECTORY HERE
VALUERS
CONSULTING
Strata Solve
Untangling strata problems
P: 0419 805 898
W: https://stratasolve.com.au/ E: chris@stratasolve.com.au
Tender Advisory
Tender Solutions: Consult. Procure. Support.
P: 0435 893 670
W: https://tenderadvisory.com.au/ E: info@tenderadvisory.com.au
STRATA
PROFESSIONALS
Lannock Strata Finance
The Leading Strata Finance Specialist
P: 1300 851 585
W: https://lannock.com.au/ E: strata@lannock.com.au
StrataLoans
The Experts in Strata Finance
P: 1300 785 045
W: https://www.strata-loans.com/ E: info@strata-loans.com
Austrata Finance
Use Your Money or Borrowed Money: It’s Your Choice
P: 1300 936 560
W: https://austratafinance.com.au/ E: info@austratafinance.com.au
Innovative Lift Consulting Pty Ltd
Australia’s Vertical Transportation Consultants
P: 0417 784 245
W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au
The Lift Consultancy
Trusted Specialised Advice
P: 07 5509 0100
W: https://theliftc.com/ E: sidb@theliftc.com
ABN Lift Consultants
A team of friendly, open minded professionals
P: 0468 659 100
W: https://www.abnlift.com/ E: andrew@abnlift.com
sharonbennie – Property Recruitment
Matching top talent with incredible businesses
P: 0413 381 381
W: https://www.sharonbennie.com.au/ E: sb@sharonbennie.com.au
Property Recruitment Partners
Recruitment Solutions Tailored for You
P: 02 8313 5591
E: aaron@propertyrecruitmentpartners.com.au
Tinworth & Co
Chartered Accountant & Strata Auditors
P: 0499 025 069
W: https://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com
Matthew Faulkner Accountancy
Strata Auditing specialists
P: 0438 116 374
W: https://www.mattfaulkner.accountants/ E: matt@mattfaulkner.accountants
Incite Accountants & Advisors
Provides a service that delivers the outcomes P: 02 8067 9015
W: https://www.inciteaccountants.com.au/ E: admin@inciteaccountants.com.au
QUATRIX PTY LTD
Intercoms, Access Control, CCTV, Data, etc.
P: 02 9554 3487
W: https://www.quatrix.com.au/ E: info@quatrix.com.au
Lock, Stock & Barrel Locksmiths Pty Ltd
P: 0411 700 072
W: https://www.lsblocksmiths.com.au/ E: info@lsblocksmiths.com.au
Strata Guardian
Fight low returns and rising levies with us. P: 1300 482 736
W: https://www.strataguardian.com/ E: contact@strataguardian.com
LIST MY BUSINESS
RECRUITMENT SERVICES SAFETY & SECURITY
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LOAN
ACCOUNTANTS LIFTS & ELEVATORS INVESTMENT SERVICES
ROOFING CLOTHESLINES
Apt Roofing Pty Ltd
Everything Roofing!
P: 02 9666 7373
W: https://www.aptroofing.com.au/ E: admin@aptroofing.com.au
Leaf Shield
Leafshield Gutter Protection Specialists
P: 1300 362 246
W: https://leafshield.net.au/why-leafshield/ E: info@leafsheild.net.au
INSURANCE
Strata Insurance Solutions
Protecting owner assets is who we are
P: 1300 554 165
W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au
Whitbread Insurance Brokers
Empower Your Vision
P: 1300 424 627
W: https://www.whitbread.com.au/ E: info@whitbread.com.au
CHU Underwriting Agencies Pty Ltd
Specialist Strata Insurance Underwriting Agency
W: https://www.chu.com.au/ E: info@chu.com.au
Strata Community Insurance
Protection for your strata property. And you.
P: 1300 724 678
W: https://www.stratacommunityinsure.com.au
E: myenquiry@scinsure.com.au
Flex Insurance
Your Cover Your Choice
P: 1300 201 021
W: https://www.flexinsurance.com.au/ E: info@flexinsurance.com.au
Driscoll Strata Consulting
Knowledge | Experience | Service
P: 0402 342 034
W: https://driscollstrataconsulting.com.au/ E: enquiries@driscollstrataconsulting.com.au
CRM Brokers
The smart insurance choice
P: 1300 880 494
W: https://www.crmbrokers.com.au/ E: crmstrata@crmbrokers.com.au
Lifestyle Clotheslines
Clothesline and washing line supplier & installer
P: 1300 798 779
W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au
CLEANERS
Arrow Abseiling Pty Ltd
Window cleaning, repair and maintenance
P: 02 8957 3693
W: https://www.arrowabseiling.com.au/ E: contact@arrowabseiling.com.au
Waste Clear Pty Ltd
Towards a better tomorrow
P: 1300 525 352
W: https://wasteclear.com.au/ E: admin@wasteclear.com.au
DELIVERY & COLLECTION SERVICES
Groundfloor™
Australian parcel, mail, and refrigerated lockers
P: 03 9982 4462
W: https://groundfloordelivery.com/ E: ask@groundfloordelivery.com
FACILITY MANAGEMENT
LUNA
Building and Facilities Manager
P: 1800 00 LUNA (5862)
W: https://www.luna.management/ E: info@luna.management
First Facility Management Pty Ltd
Putting You First
P: 0402 083 404
W: https://firstfm.net.au/ E: admin@firstfm.net.au
RFM Facility Management Pty Ltd
Strata and Specialist Cleaners
P: 1300 402 524
W: https://www.rfmfacilitymanagement.com.au/
E: nathan@rfmfacilitymanagement.com.au
MG Facility Maintenance
Strata Cleaning and Building Management
P: 0407324503
W: https://mgfm.com.au/ E: marcel@mgfm.co
38 www.lookupstrata.com.au
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