





INTRODUCTION
The Human Element Leadership & Management course at the Management Level (HELM M) is designed for Senior ranks Chief officers & engineers, Masters - on board ships worldwide to upgrade their proficiency with critical elements relating to the globality and diversity in the maritime & shipping industry.
The practical training and case studies introduced allow those decision-making ranks to lead & manage their crew and teams towards smoother operations in such risky & challenging work-based environments. The ship/shore communication loop is also stressed in this HELM M level to facilitate a mutually inclusive flow of information. Join us in this comprehensive course designed to equip maritime leaders with the knowledge and skills to excel in their roles and contribute to the success and safety of the global shipping industry.
OBJECTIVES
By the end of this course, delegates will be able to:
Upgraded Personnel Management: Acquire an enhanced understanding of shipboard personnel management and training practices.
Legislative Mastery: Connect acquired knowledge of international maritime conventions, recommendations, and national legislation to enhance human element management.
Efficient Task and Workload Management: Apply task and workload management policies effectively to optimise operational efficiency.
Resource Management Excellence: Implement best resource management practices to ensure optimal resource allocation.
Effective Decision-Making: Utilize advanced decision-making techniques for informed and timely choices in critical situations.
Standard Operating Procedures: Develop, implement, and gain oversight of standard operating procedures to maintain consistency and excellence in operations.

WHO SHOULD ATTEND ?
The HELM M course is tailored for professionals in the maritime and shipping industry, including but not limited to:
Chief Officers
2nd. & Chief Engineers
Master Mariners
Port officials at Decision-Making levels
Stevedoring Managers
Port Warehouse Managers
Crewing Company officials
Shipping Managers
COURSE OUTLINE
Day 1
Identify the principles and good practices in shipboard human resource management.
Practical communication principles and practice, including.
She is communicating effectively with those on board and ashore.
Listening clearly.
Providing constructive feedback.
Explain the relevance of the human element in shipboard operations.
Day 2
Allocation, assignment and prioritisation of resources for practical task and workload management, including an upgraded view of:
The difference between leadership and management.
Attributes of an effective leader.
Characteristics of an effective manager.
Models of best practice in leadership and management.
Identifying and selecting appropriate leadership and management styles.
Assertiveness and leadership, including.
Basic motivation theories.

Motivating the team.
Setting clear and achievable goals.
Using authority and influence effectively.
Developing and maintaining high standards.
Day 3
Apply the principles and practice of decision-making while:
Taking account of the situation and of the risk assessment.
Identifying and generating options.
Using creative problem-solving strategies.
Applying lateral thinking strategies.
Selecting a course of action.
Evaluating outcome effectiveness.
Leading and managing teams, including:
Considering team experiences.
Recognising team potential and limitations.
Optimising the skills and abilities of the group.
Leading multi-cultural teams effectively.
Establishing a culture of fairness and respect.
Lead and manage the development, implementation and oversight of standard operating procedures.
Identify the principles and good practices in shipboard training, learning, coaching, mentoring, assessment and developing shipboard personnel.
Day 4
This day is for realistic case studies simulated topics are not restricted to the following:
Dangers of fatigue and stress. Prevention of effects.
Use Project Management as an aid to decision-making.
Management Game.
Role Play.
Culture sensitivity.

Day 5
MCA Human Element Video YOUTUBE.
Delegates to prepare Feedback/reflective presentations.
Presentation Group Assessment.
Written Assessment.

IN-HOUSE TRAINING
LMA Training is capable of conducting this training programme exclusively for your delegates.
Please e-mail us on admin@lmitac.com for further information and/or to receive a comprehensive proposal.

DOCUMENTATION
High-Quality material has been prepared by the LMAteam for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00AM12:45PM and 01:00PM - 05:00PM.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds. For more details about the Cancellation and Refund policy, please visit www.lmitac.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
CONTACT INFO
LONDON
London - Oxford Street 25 N Row, London W1K 6DJ
+44 (0) 20 36 916 970
Info@lmitac.com
DUBAI
Business Bay, ParkLane Tower, Offices 718 - 719
+971 43880094
Info@lmitac.com