Londis News, Vol 36, Issue 2, April 2023

Page 1

Developments continue to flow at Abbotsbury Road

Make the most of the King’s coronation

The Londis Beer and Cider Festival returns

NEWS, AWARDS, INSIGHTS, INTERVIEWS, NEW PRODUCTS, PROMOTIONS AND MUCH MORE… Vol 36 Issue 2 Mar-Apr 2023
DON’T MISS...

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Booker Retail Partners Tel: 0870 050 0158

Opening hours: 8am–5:30pm Monday to Friday

IT and Customer Services

Opening hours: For customer services: 6am–9pm (Monday to Friday)

52 JACK’S UPDATE

Booker strengthens the Jack’s ‘2 for’ approach

58 BEER & CIDER FESTIVAL

The Londis Beer & Cider festival returns in April

66 FIT FOR THE FUTURE 4

The fourth-edition guide is available now for Londis retailers

74 WASTE MATTERS

Londis retailers can take advantage of a new waste management deal

77 ACS

Calls for more support with mounting energy costs

For IT: 7am–9pm (Monday to Friday)

Email: For customer services: londis.claims@bookerretail.co.uk or enquiries@londis.co.uk

Helpdesk: 0800 298 0758

Londis News team: Email: londisnews@ londis.co.uk

8 MEAT MASTERY
accreditation 9 COMMUNITY NEWS Booker redistributes five million meals 13 INDUSTRY NEWS Food to go to outpace eating out 17 CONVENIENCE SALES CLIMB Convenience store sales grew in February
GROCERY AID DAY 2023 The vital awareness-raising day is approaching 22 PROFILE
Abbotsbury Road is in great shape following its latest raft of investment 28 MOTORING AHEAD
re-development of Londis Prospect Service Station has electrified sales 34 ON A MISSION Londis Gateway is reaping the rewards of a mission-focused approach 40 PROFILE Londis A&B Booze 4 U has launched a fresh new identity 48 KING’S CORONATION
Coronation of King Charles 111 will present a royal sales opportunity
Two more Booker butchers gain Master Butcher
19
Londis
A
The
Retailer profile The sky’s the limit at Londis Abbotsbury Road. King’s Coronation
Coronation of King Charles 111 will present a royal sales opportunity 22 48
The
65

A king-sized

opportunity

A very warm welcome to your latest edition of Londis News, and we have a packed issue for you as we look forward to the next few months and another set of fantastic opportunities. One of the biggest opportunities, of course, will be the coronation of King Charles III on the 6th of May. This is truly a once in a lifetime opportunity – the last coronation was 70 years ago –and represents a massive chance to capitalise on the excitement that is sure to sweep the nation.

Londis has created a full POS kit for retailers to help them bring the coronation to life in-store and on social media. Thanks to a unique partnership with craft brewers BrewDog, we also have a very exciting Group Exclusive beer that they have produced just for us. Ale To The King will be a fantastic product to focus on around the coronation to drive sales, but we expect sales to rise in most categories before, during and after the coronation.

Also on the horizon is the popular Londis Beer & Cider Festival which kicks off in April and runs for a month. This year we have three Group Exclusive products, three firstto-market products and 11 new products to shout about and to help drive footfall, sales and profits, all supported with some great POS.

It’s also worth checking out the feature on Jack’s in this issue. The great-value own label brand has been further strengthened with a new approach designed to give its powerful ‘2 for’ offers even greater standout in the

current times, helping to drive greater sales and profits for you.

Plus, we’ve recently updated our Fit For The Future Guide which offers Londis retailers the chance to add up to £146k of improvements to their bottom line. Check out the feature inside to find out how.

There’s also a fantastic mix of Customer Profiles with four inspiring Londis retailers performing at the top of their games – so please do take the time to have a good look through and I wish you all fantastic trading over the next couple of months.

7 WELCOME Welcome to our March-April issue of Londis News!
The coronation of King Charles III is only one of many excellent opportunities on the horizon over the next few months.
in-store!
Look forward to seeing you

Two more Booker butchers join the butchery elite

Two more Booker butchers have been formally accredited as Master Butchers, including Letitia Redfern – only the second women to receive the hallowed title.

Two more Booker butchers have been accepted as an Institute of Meat (IoM) accredited Master Butcher, joining a very select group of fewer than 70 butchers nationwide who have received the accreditation.

Letitia Redfern MB.Inst.M nd Steven Russell

MB.Inst.M received their much coveted titles at the Institute of Meat and Worshipful Company of Butchers Annual Prizegiving, which took place in February at the ancestral home of the meat industry, Butchers Hall in London.

In doing so, Letitia became only the second woman in history to receive the prestigious accreditation.

The long-running programme seeks to recognise and reward outstanding achievement

Footfall on the rise

Total UK footfall increased by 10.4% in February year-on-year while High Street footfall increased by 17.8%, according to the latest data from the rolling British Retail Consortium (BRC) Footfall Monitor.

BRC Chief Executive HelenDickinson OBE said: “Footfall remained in good growth

in the meat industry. Alongside awards for exceptional apprentices, the prizegiving is where the highest levels of attainment in butchery are acknowledged, with the granting of Institute of Meat accredited Master Butcher (MB.Inst.M) status to a select few accomplished butchers.

Letitia commented: “Achieving the title of Master Butcher is the highlight of my career. I am incredibly proud to be only the second female who has achieved such a prestigious award with the Institute of Meat.”

Steven added: “I am grateful to Booker for enabling this qualification. With experience and credentials, I feel empowered and invigorated, looking forward to the challenges ahead with greater vigour and increased confidence.”

although slower than the rush of Christmas shopping and January sales. Retailers will need to build on the improving footfall with further investment to encourage shoppers to visit their stores. However, it is vital that Government does not burden the retail industry with additional costs that hinder the evolution of thriving retail locations.”

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from around the Londis Family...
8

Booker redistributes five million meals

Working with FareShare and OLIO, Booker has now redistributed

food to provide the equivalent of five million meals to people struggling to make ends meet.

Booker has redistributed enough food to provide the equivalent of five million meals through its partnership with leading charity FareShare and food sharing app OLIO.

To help tackle the UK’s escalating food waste problem and the current cost of living crisis, OLIO and FareShare are working together on a ‘200 Million Meals’ initiative with the aim of getting food businesses to redistribute good to eat surplus food instead of letting it go to waste.

Booker currently redistributes food via its branches across the UK directly to FareShare’s network of charities and OLIO’s Food Waste Heroes.

Through the FareShare Go programme, Booker sites are matched with charities and community groups in the local area that collect the items and turn them into food parcels or hot meals for the people they support.

Lindsay Boswell, Chief Executive at FareShare, said: “With living costs continuing to rise, there are millions of people struggling to make ends meet across the UK. That’s why we’re incredibly grateful to Booker and OLIO for their commitment to reducing the needless waste of good food and helping

Sell vapes? Act now!

Booker is reminding Londis retailers that if they sell vape products, they have a legal obligation to offer their shoppers a free of charge, safe recycling point.

As vaping products are classed as

us to support people facing food insecurity.”

OLIO’s Food Waste Heroes collect food directly from Booker, which is then be added to its app for people in the local area to collect.

Tessa Clarke, OLIO’s CEO and cofounder, said: “Five million meals is a phenomenal achievement for Booker and we are delighted to have played a part in hitting this incredible milestone. Now, more than ever, amid a cost-of-living crisis, we all need to be playing our part in ensuring perfectly edible food is saved rather than wasted. Thanks to partnerships like this, we are able to make a real, tangible impact to the environment and local communities.”

Catherine Marston, Head of Sustainability at Booker, said: “Eliminating food waste is something that is very close to our hearts here at Booker. I am really proud of this achievement and would like to thank each of our colleagues, as well as our partners at Fareshare and OLIO, who have all made this happen. We are constantly looking at ways to ensure no edible food goes to waste, whether that is through being more efficient or collaborating with our supply partners, and we are really pleased that we have been able to play our part in local communities across the UK.”

electrical and electronic equipment, they are covered by WEEE regulations and retailers who sell vapes must provide a recycling solution for their shoppers, even if they didn’t buy the products specifically from your store.

Failure to comply with the new legislation could lead to prosecution and heavy fines. To find out in detail how to comply with the regulations quickly and easily, please turn to page 71.

9
enough
NEWS

BROOKLYN PILSNER 4X440ML CAN NOW AVAILABLE CRISP.

BRIGHT. REFRESHING.

Key issues of interest to you

Londis Glen View gets behind children’s charity

Londis Glen View in Burnley, Lancashire, has been raising funds for the global Hopeland charity in-store.

The charity pioneers innovative solutions and builds new partnerships to prevent family separation, reunify children who are

Londis community

Londis in Goldenhill, Stokeon-Trent, is collecting Easter eggs for Star Bikers Charity Egg & Toy Runs.

The charity collects and distributes toys and Easter eggs to people in need across the borough via a parade of motorbikes and scooters.

The 44th Egg Run takes place on 26 March.

separated from their families, and mobilise a movement of families to support children who are growing up outside of family care.

The store said: “We would like to thank all our customers for their support in donating to the Hopeland charity. As

Mountain rescue

you can see, a little goes a long way.”

Paws for thought

Londis St Asaph in Llanelwy, North Wales, has donated a portion of its carrier bag charge to local group Animals Little Helper.

Store owner Dave Jones donated £60 to the group, which raises funds to save rescue dogs in need.

Earlier in the year, the store donated £25 to Animals

Little Helper from an in-store collection.

Londis retailer Benmar Services, in Dumfries and Galloway, is sponsoring local Moffat Mountain Rescue Team.

Jamie Wood, Owner and Director of Benmar Services, has pledged to pay for all the fuel for the three vehicles owned and run by The Moffat Mountain Rescue Service initially for the next two years. Collection boxes are also being housed in-store.

COMMUNITY NEWS
11
A Londis store in Lancashire has been helping raise muchneeded funds for a global children’s charity.

Key issues of interest to you Food-to-go growth to outpace eating-out market

New research suggests that growth in the food-to-go market will outstrip growth in the eating-out market in 2023, creating opportunities for Londis retailers.

Food-To-Go Market

l 7% increase by value

l Total market value now £21.4bn

l 2022 value 0.9% higher than pre-pandemic

l Market to grow 4.1% in 2023 to £22.2bn

New research from Lumina Intelligence has found that growth in the food-to-go market is set to outpace growth in the eating-out market in 2023, presenting a significant opportunity for Londis retailers this year.

The insight specialist’s FoodTo-Go Report 2023 found that, despite slow recovery in footfall, the value of foodto-go sales nonetheless increased by 31.7% in 2022

to a value of £21.4 bn. This means that the market in 2022 is actually 0.9% higher than pre-pandemic levels.

Part of that growth in value has been fuelled by inflation but a recovery in footfall has also been a major contributing factor.

The report forecasts that the UK food-to-go market will reach £22.2bn in 2023, with a growth rate of +4.1%.

The market is set to reach its highest level of outlet growth since the pandemic with independent retailers among those capitalising on opportunities for more diverse outlets.

The report predicts that foodto-go growth will outpace the total eating-out market growth, and key channels, such as convenience stores, are well placed to benefit from that increased value.

Go Local wins phase 4 approval

The Scottish Grocers’ Federation’s Go Local Programme has secured approval for the next phase of the project. The fourth phase will provide even more support to help Scottish convenience stores provide dedicated, longterm display space for locally-sourced Scottish products.

The target is to increase the turnover of locally and nationally produced Scottish products within the convenience store sector, to mitigate lost volumes in other sectors, and to aid

economic recovery for Scottish manufacturers and producers.

Phase 4 will see a further allocation of £190,000 for the programme, the selection of at least 40 geographically and demographically diverse stores to secure increased display space for Scottish products and using the available Scottish supplier databases to grow the number of suppliers and improve customer choice.

INDUSTRY NEWS
13

Retailers with Post Offices see £1bn of spending

A new report has found that post offices generate almost £1bn of spending in host retailers because of the extra footfall.

Nick Read, Chief Executive of Post Office, said: “Post Office branches are essential to the high street ecosystem, driving footfall and generating wider nearby economic activity. This economic contribution is felt in every corner of the country, supporting 50,000 jobs, and generating an aggregate economic impact of £4.7bn every year.

Personal cash withdrawals up 8% year on year in Feb

Personal cash withdrawals exceeded £700m at Post Office counters in February –up 8% year-on-year. However, the short month and continuing cost of living and high street challenges contributed to monthon-month falls in personal and business cash deposits.

A new independent report by economics and policy consultancy London Economics has found that visits to post offices generate more than £3bn a year of spending in nearby shops and nearly £1bn of spending in host retailers.

London Economics also found that money was spent in neighbouring shops and premises on over two-in-five visits to branches. For every £1 spent by Post Office, an additional £1.51 is generated across the wider economy.

“Post Office is essential for the independent retailers, traders, and nascent businesses of the nation as a whole, who rely on our continued presence on high streets in towns and villages everywhere.”

The report also reveals that Post Office is the mainstay of the UK’s banking infrastructure, with some 15% of the population depending on their local Post Office branch for cash and banking services.

Consumer confidence hike bodes well for retail

Consumer confidence increased by 7% in February, according to GfK’s long-running Consumer Confidence Index. All five measures tracked in the index were up in comparison to January’s figures, suggesting that shoppers are becoming more optimistic about their financial circumstances and boding well for independent retailers.

Joe Staton, Client Strategy Director at GfK, said: “Despite widely reported headwinds of inflation continuing to outstrip wage rises, and the ongoing household challenge from the cost-of-living crisis, shoppers have suddenly shown more optimism about the state of their personal finances and the general economic situation, especially for the coming year. The uptick across all measures should be welcomed.

“The headline shopper confidence score is still behind pre-lockdown levels, but a little consumer resilience might be what we need to soften any downturn in 2023.”

Personal cash deposits totalled £1.22 billion in February, down 12.7% month-on-month, but up 7% year-on-year.

Business cash deposits totalled £985 million in February, down 9.7% month-on-month, but up 4.7% year-on-year.

Post Office is giving 1p from every cash withdrawal over the counter at its 11,500 branches to the Trussell Trust.

More than £275,000 has been raised since November.

15
NEWS

Convenience store sales ‘up 8%’ in February

Sales in the convenience retailing market rose by 8% in the four weeks to 25 February, says new NIQ data.

Veganuary hits record numbers

Veganuary, the global organisation encouraging people to try vegan in January and beyond, has released its 2023 campaign review revealing recordbreaking participation levels this year.

February was a strong month for the independent retailing sector with total convenience store sales up 8% by value and 1.4% by volume in the four weeks to 25 February, according to NIQ, the consumer intelligence company previously known as NielsenIQ.

NIQ says the data suggests many shoppers prefer to visit convenience stores to limit their overall grocery spend. The report found that volumes at the

supermarkets fell by 4.1% in the same period.

Online sales fell by 2.5% as a result of ‘fewer shoppers and less spend’.

Mike Watkins, NIQ’s UK Head of Retailer and Business Insight, said: “Longerterm price cuts and price locks are now favoured by retailers and shoppers to short-term promotions. This also helps give shoppers more price transparency.”

Booker Group champions women

Booker Group has launched its first Colleague Network to champion gender equality and to help women be at their best.

The initial aims of the network, called Women in Booker, are to raise awareness of gender imbalance, to create network opportunities and to support, inspire and motivate female careers across the business. The network is sponsored by members of the Booker Executive including Sheila Gallagher, Rebecca Mallows, and Helen Williams – alongside Stuart Hyslop - a male ally to the network.

The network will be chaired by National Accounts Controller Abbie Hackwell with support from Head of Transport Maria Chittenden.

Following the launch, a colleague Steering Committee is being created that will help to form and shape the developments of the future.

More than 700,000 shoppers officially signed up with participants from nearly every country in the world. A record 4% of UK shoppers participated in Veganuary for at least part of the month of January and almost 100 UK organisations took part in organisation’s Workplace Challenge.

The organisation also says at least 1,610 new vegan products were launched globally during January – the largest number yet.

17
NEWS

ONLY MAJOR BLENDED WHISKY BRAND IN GROWTH IN UK OFF-TRADE

AVAILABLE NATIONALLY 20cl, 35cl PMP, 70cl PMP Source: Nielsen Scantrack Data to 31.12.22 M277114 A M190803 A M277116 A 2022

GroceryAid Day 2023 is fast approaching!

Industry charity GroceryAid will hold its official GroceryAid Day for 2023 on 10th May and is encouraging Londis retailers to get involved.

Independent retailing industry charity GroceryAid is set to host its official GroceryAid Day awareness-raising event for 2023 on 10 May.

Grocery Aid’s far-reaching support includes financial grants, practical advice, business money advice carers support and more. There are also a wide range of counselling services available for grocery colleagues struggling with emotional and relationship challenges, traumatic experiences and bereavement.

GroceryAid Day was created to be a highprofile opportunity for the entire industry to come together and make sure everyone in our industry is aware of the free and confidential support services the charity can offer to industry colleagues in need of financial, emotional or practical help. Support is available 24 hours a day, 365 days a year.

The charity works on behalf of the entire industry from head office through to factory and shop floors and, unfortunately,

demand for its services has never been higher following the challenges of the last few years.

Last year over 220 companies in the trade took part in GroceryAid Day and the charity reached millions of people through company engagement. This increased level of awareness contributed to a 61% increase in incidences of support last year, but there are still so many people who don’t know about the free and confidential support that is available to them.

By getting involved in GroceryAid Day 2023 you and your team can help share the message and ensure that everyone within your business knows that professional help is available, free and confidentially, should they ever need it.

Additionally, GroceryAid has also produced a special ‘Save The Date’ kit to share internally with colleagues to make sure everyone has the date in their diaries. Visit www.groceryaid.org.uk to download a kit.

GroceryAid Day

Milestones:

l Today: Add GroceryAid Day to your personal and team calendars.

l April: Let GroceryAid know you’re taking part.

Taking part in GroceryAid Day earns you one point towards a GroceryAid Award and helps the charity track engagement levels.

l 10 May: Enjoy GroceryAid Day!

GroceryAid can’t wait to see your pictures and posts on the day.

To register your interest in taking part or if you have any questions about GA Day, please email news@groceryaid.org.uk

19 NEWS

WINS PRESTIGIOUS PRODUCT OF THE YEAR 2023

Juul Labs’ all new JUUL2 system has been awarded Product of the Year 2023 in the ‘Vaping & Heated Tobacco Products’ category, following an independent nationwide survey of 8,000 adult consumers by Kantar.

The annual Product of the Year Award is the largest and most comprehensive study of product innovation in the UK, shortlisted by a panel of experts and awarded by the public.

The 2023 Award coincides with the launch of a new JUUL2 Blackcurrant Tobacco variant - a classic tobacco flavour with ripe blackcurrant notes, which further extends the JUUL2 portfolio in the UK. The new Blackcurrant Tobacco JUULpods launched on the JUUL website in January and will be rolled out across Booker from April.

Outlining the company’s ambitions for the UK, Richard Cook, Director of National Account at JUUL Labs UK commented: “It is testament to our continued focus on technological innovation, adult-focused portfolio

range, and responsible market stewardship that we’ve been awarded recognition as Product of The Year in the Vaping and Heated Tobacco Products category. We have been encouraged by the number of adult smokers and vapour users who have transitioned to the new JUUL2 system since launch last year, and we are confident that the introduction of our new Blackcurrant Tobacco pods will provide even more adult smokers with greater choice to help them move away from combustible cigarettes.”

The new blackcurrant product will be available in 18mg/ml nicotine strength and will join Virginia Tobacco, Autumn Tobacco, Crisp Menthol, Polar Menthol, Ruby Menthol, Summer Menthol and in the JUULpods portfolio.

Blackcurrant JUULpods will be available to Booker customers from the beginning of April with a RRP of £5.99 for a 2pack of pods. To order Blackcurrant Tobacco and all other JUUL2 products, scan the QR code and visit juullabsretailer.com for advice on how to retail vaping products responsibly.

Designed JUUL TM JUUL2
JUUL2 PRODUCT RANGE: JUUL2 Starter Kit Device, Charging Dock, Virginia Tobacco and Crisp Menthol JUUL2 pods JUUL2 pods
M285553
Virginia Tobacco, Crisp Menthol, Polar Menthol, Autumn Tobacco, Ruby Menthol, Summer Menthol and Blackcurrant Tobacco flavours (2 pods, 18mg/mL strength) scan here
Virginia Tobacco Autumn Tobacco Ruby Menthol Summer Menthol Polar Menthol Crisp Menthol obacco New JUUL2 Blackcurrant Tobacco Expand your product range. Designed for adult smokers. Not for sale to minors. JUUL is an e-cigarette. This is an age restricted product and age verification is required at sale. TM and © 2023 JUUL Labs, Inc. All rights reserved. WARNING: This product contains nicotine Winner Vaping & Heated Tobacco Category. Survey of 8,000 by Kantar. Virginia Tobacco Autumn Tobacco Ruby Menthol Summer Menthol Polar Menthol Crisp Menthol obacco New JUUL2 Blackcurrant Tobacco Expand your product range. Designed for adult smokers. Not for sale to minors. JUUL is an e-cigarette. This is an age restricted product and age verification is required at sale. TM and © 2023 JUUL Labs, Inc. All rights reserved. WARNING: This product contains nicotine which is a highly addictive substance. Winner Vaping & Heated Tobacco Category. Survey of 8,000 by Kantar. Virginia Tobacco Autumn Tobacco Ruby Menthol Summer Menthol Polar Menthol Crisp Menthol obacco New JUUL2 Blackcurrant Tobacco Expand your product range. Designed for adult smokers. Not for sale to minors. JUUL is an e-cigarette. This is an age restricted product and age verification is required at sale. TM and © 2023 JUUL Labs, Inc. All rights reserved. WARNING: This product contains nicotine which is a highly addictive substance. Winner Vaping & Heated Tobacco Category. Survey of 8,000 by Kantar.

The sky’s the limit

There’s no end to the developments being cooked up at Londis Abbotsbury Road.

RETAILER PROFILE On the up

Since its establishment more than 25 years ago, Steve Bassett’s Abbotsbury Road Londis in Dorset has undergone a near-constant process of evolution –and the past 12 months have certainly been no exception.

Sales at the multi-award-winning store have been up more than 10% yearon-year each week since July 2022, with figures up 17% the chilly February week that Londis News sat down with operations manager Dave Hiscutt.

“We never stop looking for new ways to drive the business forward,” Dave explains, “especially in the current climate, when the need to keep costs in check, drive efficiencies and ultimately boost the bottom line, is more important than ever.”

In a bid to keep mounting energy costs in check, all of the 1,900sq ft store’s

chillers and freezer cabinets were replaced with new energy-efficient models in early 2022.

“When it came to energy costs, we could see the writing on the wall: prices were only going to go up and the faster that they do, the quicker you will achieve payback on any investment that you make,” Dave explains. “We had a lot of old chillers with external condensers, all of which have now been replaced with more energy-efficient integral chillers with doors throughout the store. We’re anticipating significant savings as a result.”

Featuring a whole extra shelf, the new taller chiller cabinets have also allowed the store to “significantly increase” its range of fresh and chilled goods.

“Demand for fresh and chilled products has been in growth since the pandemic

and the additional space that we now have in the new cabinets has helped us to go even deeper on range and to boost our credibility yet further,” says Dave.

“They have also enabled us to showcase the Jack’s brand. We’re really liking Jack’s. The inclusion of the ‘Part of the Tesco family’ messaging has been great. Shoppers are very receptive to the brand and the range is fantastic. Sales are constantly growing, especially with the current cost of living challenges, when value and quality matter to shoppers more than ever.”

The work to upgrade the store’s chillers also included the addition of an extra produce fridge, primely located at the front of the store. “The extra fridge enabled us to go really large on the 2022 Londis’ Christmas pre-sell and the results were very pleasing. We got some great sales out of that new unit, which have given us some brilliant learnings for 2023.

“At the moment we are using the new chiller for fresh vegetables, including pre-prepared lines, and fruit, such as strawberries, which we are crossdisplaying with other chilled categories such as fresh cream and custard.”

An additional freezer was also added at the rear of the store during the upgrade, to help Londis Abbotsbury Road enhance the display of frozen desserts.

Efficiency savings have also been a key focus, with Dave and the in-store team analysing shift patterns and staffing numbers throughout the day to ensure maximum efficiency is achieved, without impacting on the shopper experience.

23 RETAILER PROFILE

ALSO AVAILABLE IN PMP

PEPSI MAX IS THE NO.1 SOFT DRINKS BRAND IN GB RETAIL* STOCK UP NOW

*NielsenIQ RMS,Total Coverage, Soft Drinks Brands- Britvic De ned, Volume Sales, MAT, 31.12.22

The store’s footfall-driving in-store bakery counter, for example, is now being manned by five members of staff until 2pm, after which it’s manned by two members of staff until the newly extended time of 7pm.

Dave is also currently trialling two ‘Express’ till points to better understand the efficiency savings that ‘card only’ tills could achieve.

“We currently have five till points in the store and are trialling two ‘card only’ points,” Dave says. “We have fitted very clear signage to explain that two of the tills are card only and so far, it’s working well.

“The ‘card only’ tills are helping to speed up transaction times for shoppers who just want to pay quickly and leave, and they also mean that we have two less floats to count at the end of the day, so that’s a big time and cost saving for us.”

Another new initiative designed to help the store make operational efficiencies and improve speed of service is a promotion on freshly made rolls.

With sales from the store’s footfall-driving in-store bakery counter now accounting for just over 40% of total sales, it’s a key area of focus for Dave and the team.

“The in-store bakery is without doubt one of our biggest USPs and an area which we are constantly looking to develop,” Dave says.

“However, because of its success, the in-store bakery is also one of the busiest, most-pressurised parts of the store, especially at lunchtime.

“Because of that we have just trialled a new promotional mechanic which offers shoppers who buy a fresh readymade roll from the chiller a coffee or hot drink for just 50p.

“The idea is to release pressure on the queue for made-to-order rolls at the bakery counter and it’s

25
We never stop looking for new ways to drive the business forward, especially in the current climate, when the need to keep costs in check, drive efficiencies and ultimately boost the bottom line, is more important than ever.
RETAILER PROFILE
Dave Hiscutt Londis Abbotsbury Road
M-code Product Description Pack Weight M269295 McVitie’s Jaffa Cake The Original £1 PMP 12 122g M277975 McVitie’s Digestives The Original PMP 12 400g M278875 McVitie’s Digestives Milk Chocolate PMP 15 266g

Top tips!

1 2 3

Abbotsbury

STORE INFO

Store name: Londis Abbotsbury Road

Size: 1,900 sq ft

Operations manager: Dave Hiscutt

Staff: 30

Services: Free cash machine, Post Office, Food-to-go, Coffee, Tango Ice Blast

Opening Hours: 6am-10pm Mon-Sun

been very successful! There are lots of shoppers who are happy to grab a fresh, readymade roll straight from the chiller and get money off their coffee for doing so. Either way we make money!”

A second Tchibo coffee machine was also added to the store’s mix over the summer of 2022.

“Coffee sales are exceptionally strong here,” Dave explains. “We easily sell around 100 cups a day. Installing the second coffee machine was less about boosting sales and more about helping us to cope with the volumes that we push through on a daily basis and improving the in-store experience for our shoppers, which it is definitely doing.”

Also improving the shopper experience is an enhanced fresh cake offer, which

Invest in energyefficient equipment if you can to help save on mounting costs

Card-only tills can help to speed up transaction times and boost operational efficiencies

Boost your margins by offering shoppers products with added value such as indulgent cakes and desserts

is also providing a tasty boost to store margins.

“Given the current economic challenges, we’ve also been focusing on new ways in which we can add value to ordinary products and grow our margins at the same time,” Dave says.

“We’ve added value to locally-supplied Belgian buns by slicing them in half, piping them with fresh cream and adding indulgent toppings. Just by doing that we can boost their RSP from £1.29 to £2.49.”

And the store’s story doesn’t end there. Looking to the future, more developments to its stellar food-to-go offer are also on the cards. These may involve the possible launch of new evening meal solutions, including traybake dinners.

27

Chilled champs

Motoring ahead

Roger Perry’s Londis forecourt store is charged up for the future thanks to a comprehensive development earlier this year.

With the 2030 ban on the sale of new petrol and diesel cars looming large, forecourt operator Roger Perry knew that the time was right to invest in a comprehensive refurbishment of his Leeds-based service station that would render the site fit for the future and far more responsive to local needs.

Roger, who also operates a large forecourt site with a Londis retail store in Leven, East Yorkshire, acquired the Leeds site on Prospect Road in Ossett in 2016. Back then, the site featured a small 400sq ft Londis store and majored on fuel sales, “with a bit of tobacco and confectionery on the side.”

“I’d always planned to develop the site and offer shoppers a more comprehensive

convenience shopping offer, but then Covid came along and delayed things somewhat and when we finally submitted our plans, it took one full year for the council to grant approval before we could actually begin the development,” he says.

However, with planning approval finally granted in late 2022, Roger’s vision for a fresh new chapter in Londis Prospect Road’s story was ready to begin.

The site was closed for just over three weeks in January 2023 to enable the creation of brand new Londis retail store, four times larger than the old.

“The small town of Ossett is great location for a convenience business,”

RETAILER PROFILE

Osse t

Store name: Londis Prospect

Service Station, Ossett, Leeds

Retailer: Roger Perry

Size: 2,000sq ft

Store type: Neighbourhood

Opening hours: Mon-Sat 5am-11 pm, Sun 7am-10pm

Staff: 11

Key categories: alcohol, fresh and chilled, tobacco

Services: National Lottery, in-store cash back, food- and drinks-to-go

Roger explains. “There’s a very mixed shopper demographic with lots of very affluent housing at one end of the town and slightly less prosperous at the other. There are also lots of chimney pots surrounding Ossett and a lot of light industry which brings in lots of passing trade. We’ve also got a bus station just across the road from us and a football club next door, so we knew there was a big opportunity to expand the retail side of the business with a comprehensive convenience offering majoring on fresh

and chilled, as well as a premium foodand drink-to-go offer.

“Prior to the refit, we used to be a petrol station with a small forecourt store and was fuel was our primary source of income – something which was becoming a growing source of concern to me. If we’d have stayed as we were, we would have eventually run out of rope.”

Well there’s certainly no shortage of rope at the new-look Londis Prospect Road

which opened its smart new doors on 12 February.

The new purpose-built site features a 7.5-metre run of chillers for fresh and chilled produce, plus a further 1.25m chiller dedicated to sandwiches and the top-selling Londis Meal Deal.

There’s also a further 2.5 metres of frozen range and a corking 7.5 metres of refrigeration for alcoholic and ‘low to no’ drinks.

We’ve only been open a matter of weeks but already, fresh and chilled foods are emerging as real hero categories. We’ve even introduced small trolleys which shoppers are increasingly using,

29

“We’ve only been open a matter of weeks but already, fresh and chilled foods are emerging as real hero categories,” Roger says. “Before we only sold a bit of milk and a few sandwiches but now shoppers can and are using us for proper top-up shops.

“We’re getting real basket shops now and we’ve even introduced some small trolleys which shoppers are increasingly using, especially for evening meal solutions. The trolleys have been very well received and I think are also helping to boost basket spend by making the shopping experience even easier and more convenient.

“The transformation has been quite exceptional. Local shoppers are also delighted with the introduction of the Jack’s own-label brand, especially on the chilled side. Shoppers really like the

Top tips!

The Jack’s brand can help you drive precious footfall, sales and profits with its quality products at value-for-money prices.

Small trolleys can help to boost basket spend by making the shopping experience even easier for shoppers.

Keeping mounting energy costs in check with efficiency measures such as solar panels and doors on chillers.

choice, the quality and of course the price points.

“We’re now seeing quite a lot of shoppers who are purely coming in for the retail side of the business, which is great. One of our key objectives, to bring the shop on as a major source of income, is clearly starting to work. It’s very early days but the initial indications are certainly very positive.”

The store’s large new alcohol offer is driving store sales, with ambient groceries, confectionery and frozen produce all in growth week on week.

“Tobacco has stayed roughly where it was prior to the refit which is quite nice, given the margins, and we’re seeing really strong growth in vape, thanks to a dedicated new unit. Disposable vapes are driving sales and fortunately

31
1
2 3

WIIINGS FOR EVERY TASTE.

Londis has a fantastic range of great brands, flavours and price points to choose from, all of which offer nice strong margins,” Roger adds.

The store’s bright and spacious interior also features a smart food- and drinks-togo station, complete with footfall-driving self-service machines including Costa Coffee, Tango Ice Blast, Coca Cola frozen, Fanta Frozen and Callipo Slush. Shoppers can also prepare a fresh cup of tea or hot noodles to go, with a hot water boiler. Shoppers’ hot food-to-go needs are also met by freshly-baked products from Bake and Bite.

“The feedback we’re getting from shoppers on our new offer is so pleasing and they are also very complimentary about the look and feel that we’ve achieved in the store,” Roger adds.

“The team at Londis were brilliant when it came to planning the design and layout. There’s a big trend towards dark walls and ceilings at the moment and I wanted to offer something different from that. I was keen for the space to have a very

interesting industrial touches and I think we have achieved that, especially with the high, exposed ceiling.”

Investment in the store also remains ongoing, with new energy-saving solar panels set to be installed on the roof in April and additional drinks-togo machines, including an instore milkshake offer, to come ahead of the summer.

“We’ll also be focusing hard on community engagement, with a dedicated opening day to come, plus leaflet drops, and a big push on social media to drive the message home about our amazing new look and offer,” Roger adds.

“I’m so looking forward to watching the site hit its stride over the coming months. It’s still very early days but I’m confident that we now have the perfect mix to go far!”

I’m so looking forward to watching the site hit its stride over the coming months. It’s still very early days but I’m confident that we now have the perfect mix to go far!

33 RETAILER PROFILE

Naz Zokiuddin’s Londis Gateway Service Station is helping shoppers achieve multiple missions under one shiny new roof.

Londis Gateway Service Station might boast a colossal nine metre pole sign which can clearly be seen from all around, but trust us, there are bags more reasons why local shoppers are being lured into the freshly opened forecourt site.

The site is the latest in entrepreneurial young retailer Naz Zokiuddin’s portfolio and, as he explains to Londis News, it’s his biggest and boldest yet.

On a mission RETAILER

In an unusual move, Naz is actually leasing the one acre site from Sainsbury’s.

“Sainsbury’s is my landlord. The company originally built the site for itself eight years ago, but never actually traded from it,” he explains.

Naz, who already operates four other Londis forecourt sites, bought the Gateway site, including its 1,600sq ft

shop unit, as an unfinished “shell” in early 2022, after which he embarked on a “no expense spared” fit-out project.

“I was over the moon when we got the site, it’s the biggest I’ve ever operated and the opportunities I could see to develop it were endless,” he explains.

The site is located on a large retail park on the outskirts of Middlesbrough, just off the A66 and features lots of other retail businesses, including B&M and Argos, plus a number of food outlets, including a pub, a standalone Costa Coffee, a KFC and more.

It’s also ultra-conveniently located just across the road from the Riverside Stadium, home to Middlesbrough Football Club.

Given the site’s prime location, recent

PROFILE Meeting
local needs

months have seen Naz pull out all the stops to turn Londis Gateway Service Station, which opened on 10 February 2023, into a mecca for mission-driven shoppers.

On the forecourt itself, cutting-edge pumps, featuring attention-grabbing digital media screens entice shoppers into the store, where a world of greatvalue deals, mouth-watering food-togo, multiple services and – of course – a comprehensive convenience offering await.

“The store took a while to develop,” Naz says. “It had to be perfect. Looks count, no matter what anyone says, and it was imperative that we looked the best.

“My vision was for a site that would become a true destination. A place that could serve all the needs of shoppers on the retail park itself and draw shoppers in from much further afield too.”

The partnership with Londis has been key to achieving this, Naz explains. “I have worked with Londis for many years now and the support is fantastic. The team understood my vision for this site and supported me with it, every step of the way.”

Despite the existence of other food-to-go operators in the retail park, Naz was keen to create a strong food- and drinks-to-go offer in-store, including hot food choices from the West Cornwall Pasty Company, Urban Eat and Chicago Town Pizza.

A competitive range of chilled food-togo options from Londis is also offered from a chiller dedicated to the £4.50 Sandwich Meal Deal.

With Londis’ help, an on-trend drinks-togo offer was also created, featuring Costa

RETAILER PROFILE

Express and Calippo Burst slush.

The store boasts a strong promotional focus, particularly when it comes to food-to-go. “We do breakfast, lunch and evening meal deals on the hot food-to-go to keep driving that footfall around the clock,” Naz explains.

“Our hot Morning Meal Deal consists of a hot pastry and a Costa Coffee for £3.50. The Lunchtime Meal Deal includes a burger, with a flapjack and a Costa Coffee for £4.99, while the Evening Meal Deal includes two slices of pizza and a drink for £4.99.

“We have also focused very hard on missions – designing our offer so that we can help shoppers achieve multiple different missions all in one place.

“I knew that this approach would help us stand up to the other foodto-go operators on the retail park,” Naz explains.

Middlesbrough

“We are the only place on the whole retail park that offers such a large mix of products and services under one roof. Nowhere else can a shopper come away with a greatvalue meal deal, dinner for tonight, a bottle of wine, fuel and even more besides.”

The coming months will see the store add yet another string to its bow with the introduction of around the clock hot food-to-go, and home delivery.

“We are close to Middlesbrough town centre and just a mile away from Teesside University, so my plan is to launch the hot food to go offer 24/7, meaning that shoppers who want a freshly-cooked pizza and drinks delivered at 3am can do so!” Naz says.

“We’re looking at partnering with Uber Eats and Deliveroo and I’m sure it will be really popular with local students, especially on weekends.

STORE INFO

Store name: Londis Gateway Service Station, Middlesbrough

Retailers: Naz and Jennifer

Zokiuddin

Established: February 2023

Opening hours: 24 hours

Size: 1,600sq ft

Staff: 7

Services: National Lottery, Apple Pay, 24-hour opening, food-to-go, fuel, vape

Top tips!

Looks matter! Never stop striving to ensure your store looks the part.

2 3 4

Timed Meal Deals can be a great way to drive footfall to your store throughout the day.

Become a true destination store by helping your shoppers to achieve multiple different missions.

A strong promotional focus is key in the current economic climate.

37 1

Shoppers are clearly responding very well to Naz’s early vision, with average basket spend excluding fuel already topping £15, just a few weeks after opening.

“It’s still very early days, but my hope is for shop sales to eventually hit £25,000 a week and the signs are certainly looking good for that,” he adds.

Fresh and chilled already accounts for just under a quarter of total store sales, with chilled sales particularly strong in the evenings, when shoppers are keen to bag Jack’s-branded ready meals, including the bestselling Chicken Tikka Masala.

Alcohol is also emerging as one of the store’s big hitters, currently accounting for just over 25% of sales.

My vision was for a site that would become a true destination. A place that could serve all the needs of shoppers on the retail park itself and draw shoppers in from much furtherafield too.

Londis Gateway Service Station is also doing its bit to support local interests, sponsoring local Championship football club Middlesbrough FC and offering a special discount of 2p per litre off fuel to all season ticket holders. Local taxi drivers are also offered the same deal.

“The football club is just across the road from us and, as an official partner, on match days our branding is flashed across all the pitch’s screens. Local supporters love it. We’ve had such a positive response and match days are already exceptionally busy,” Naz adds.

“It’s still very early days but we’ve certainly got off to a great start. Local people, including the local Mayor, who will be attending our Grand Opening Day next month, have been incredibly positive, which is fantastic.

“I’ve put my heart and soul into developing this site, which has now become my flagship, and I’m so proud of it.”

39

RETAILER PROFILE

All
change

Fresh faced

Raiaj Pooni’s family-owned business has just begun a fresh new chapter following a bold refocus of its offer and identity.

Raiaj Pooni’s familyowned business in the Northamptonshire town of Kettering has been through a great many incarnations over the years; starting out as a quality fresh fruit and vegetable shop in the early 2000s before morphing into an alcohol-focused store called A&B Booze 4 U in 2009.

The alcohol-forward format proved to be a successful one for the family and over the following years the 800sq ft high-street store became a destination for its standout drinks range and high levels of customer service.

Then in late 2022 the family, headed up by Raiaj’s father Shangara Singh, decided the time was right for the business to take on another new form.

Raiaj, explains: “We’d traded very successfully with the old format but in 2022, with the challenges of the Covid-19 pandemic behind us, we knew it was time to change again, in a bid to drive the business forward.

“With demand for fresh, chilled and frozen products having

grown in recent years we knew we needed to expand our range and create a new identity for the store, this time focusing on convenience.”

In mid-2022 the store closed its doors so that a major restructure and refurbishment could take place.

An internal staircase, which used to divide the unit almost in half, was removed to create a larger open-plan space.

The store was also slightly extended to the rear – creating a brand new 1,200sq ft shop floor in the process.

Outside, the corner store also underwent a complete renovation, including a relocation of the front door. It was then that talks with Londis began. “We knew that we needed a quality, reliable and supportive symbol partner beside us in order to develop the convenience side of the business and Londis was the perfect fit,” Raiaj explains.

A full store refit was carried out in August 2022, including the addition of smart “false

windows” along the length of both fascias to promote the comprehensive new range that shoppers would soon be able to find inside.

In early September 2022 the store’s new identity as Londis A&B Booze 4 U was revealed.

“The change has been dramatic,” explains Raiaj. “Prior to joining Londis we only stocked a few convenience essentials but now we have a full range, and the store looks fantastic.

“Londis were so supportive when it came to planning

side of the business and Londis was the perfect fit.

We knew that we needed a quality, reliable and supportive symbol partner beside us in order to develop the convenience
Raiaj Pooni
41 RETAILER PROFILE

the range and merchandising. We also invested heavily in new fixtures, fittings, additional chiller space and new upright freezers, in line with the growing demand for frozen foods.”

The store has however, managed to maintain its winning focus on alcohol, thanks to the creation of a 250sq ft Beer Cave which now houses just over 500 lines of beers, ciders, wines and multipacks, all chilled to perfection.

“For more than a decade we were known locally as THE place for alcohol so we didn’t want to lose that edge,” Raiaj explains.

“We’ve always prided ourselves on the breadth and uniqueness of our alcohol range, it’s what’s defined us.

“The addition of the Beer Cave has enabled us to enhance that offer even further and elevate the in-store experience for our shoppers.

“In addition to all the standard lines we also try to offer a range of products that shoppers wouldn’t find in other stores around here such as ultra-premium brands like Dom Perignon champagne.

“We also stock an array of larger format bottles, such as 1.5L and 3L bottles, and we always strive to be the first with ontrend new products which we promote heavily on all the social channels including Facebook, Tik Tok, Snap Chat and Instagram.

“We definitely have the best selection of alcohol products in town, and now we have the best-looking selection too.”

Londis A&B Booze

U also features a brand-new backlit spirit display, while

43
4
We definitely have the best selection of alcohol products in town, and now we have the best-looking selection too.
Raiaj Pooni

ENJOY TASTY SALES THIS RAMADAN

Ketering

STORE INFO

Store name: Londis A&B

Booze 4 U, Kettering

Size: 1,200sq ft

Retailers: Shangara Singh and Raiaj Pooni

Key categories: Alcohol, tobacco, fresh, chilled, drinksto-go

Opening hours: Mon-Sat 7am-11pm, Sun 8am-10pm

Services: Payzone, National Lottery, E-Top Up

out on the shop floor, an additional chiller for ‘grab and go’ RTD cans is also housed next to red wines and bottled ales. “Bottled ale sales are up since the refurbishment,” Raiaj says, “driven by Londis’ ‘Any 3 for £5.50’ deal.”

In fact, total alcohol sales have grown by around 40% since the refit was completed in September.

Also in growth are the store’s new fresh, chilled, frozen and ambient categories, including household goods, all of which are backed by Londis’ strong range of promotions.

“Shoppers really like the new fresh and chilled offer, especially the ready meals. We’re getting great feedback on the Jack’s own-label brand too,” Raiaj adds.

“Ambient groceries, including dried

Top tips!

Use a variety of social media to channels to reach a wider audience and promote new and exclusive products.

A beer cave can help to elevate your in-store experience and drive key energy efficiency savings.

Unusual flavours, larger formats and premium brands can help add interest to your range and create a USP.

pasta, sauces and meal kits are also doing really well, as is pet food.”

The store has also been invested with a new drinks-to-go proposition including two flavours of Tango Ice Blast and a self-serve Jack’s Beans Coffee machine offering quality cups of fresh coffee and hot chocolate for just £2.20.

The store’s already-established home delivery offer has also taken off in recent months. “We’re on Uber Eats and Snappy Shopper but we also have our own home delivery service where we deliver goods to local homes in under 45 minutes,” says Raiaj.

“Local shoppers are loving the fact they can now order a wide range of groceries including snacks, pizzas and desserts along with their drinks. The reactions have been so positive.”

Promotions are more important than ever before. Help yours stand out to the max by making the best use of you in-store POS kit.

All things considered, total store sales have grown by around 60% since Raiaj and his family revealed its winning new identity to the people of Kettering, with further growth expected over the coming months as the offer continues to be refined.

“We’re so pleased with what we’ve done. Our store has changed a lot over the years, but this look is certainly proving to be its best yet,” Raiaj concludes.

45
1
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MORE CHOICES. MORE SALES.

King size opportunity

The coronation of King Charles III in May presents a massive opportunity for Londis retailers to help their shoppers celebrate this historic occasion.

As all Londis retailers know, public holidays and major seasonal events represent fantastic opportunities to grow footfall, sales and profits as shoppers take advantage of the long weekends and stock up for gettogethers with friends and family.

The next few months present Londis retailers with a glut of bank holidays but one of them stands out more than most as a key sales opportunity: the coronation of King Charles III on Saturday the 6th of May.

Saturday 6th May Coronation of King Charles III

This is set to be a truly historic occasion, as events like this don’t come along very often. The last coronation in the UK took place almost 70 years ago on the 2nd of June 1953 when Queen Elizabeth II took the throne for the first time.

An additional public holiday has been

created to mark the big day which means that there are five bank holidays in the space of just a couple of months – and that means five outstanding opportunities for retailers to cash in.

HISTORIC OPPORTUNITY

With the last coronation taking place 70 years ago, there is obviously no data to show the type of uplifts a coronation bank holiday is likely to drive but it doesn’t seem unreasonable that the excitement around the coronation could lead to big sales growth over the whole weekend of the coronation as Prince Charles formally becomes King Charles III.

To help Londis retailers build shopper excitement and momentum in the run up to the event, Booker has created an extensive pack of high-quality POS to add theatre and

Achieve royal sales
KING'S CORONATION

drive interest.

The pack includes everything from shelf edge strips and bunting to special opening hours posters.

CROWN JEWELS

The official coronation website – which you can find at coronation.gov.uk – is a great place to start when planning your celebrations. The site features a lot of useful information and advice, including tips and support on organising street parties.

It also includes a helpful toolkit that contains items and resource that you might find useful in your store around the coronation. There’s everything from join-the-dots and colouring-in packs for the kids to downloadable postcards that your shoppers can personalise and send to friends and family.

There’s even themed recipes and suggested music playlists to help take the work out of making the coronation a festival to remember in your store and community.

COMMUNITY FOCUS

The coronation is clearly a great chance for retailers to further engage with their local communities – which is why Booker is supporting several communityfocused events and initiatives around the coronation.

This includes ‘The Big Help Out’ which kicks off on the 8th of May, a special nationwide event created to encourage shoppers across the nation to ‘lend a hand and make a change’.

Booker will be helping Londis retailers get involved by providing bespoke ‘empty belly’ posters which retailers can use to communicate any local events to their shoppers.

Visit thebighelpout.org.uk to find out more about the event.

BIG LUNCH

In addition, Booker will be supporting retailers who are keen to get involved with ‘The Big Lunch’, the UK’s biggest annual get-together for neighbours.

Created by The Eden Project, the event helps people in communities across the country generate new connections, celebrate their community and help them to make a positive change where they live.

The Big Lunch takes place every year in the first weekend in June and Booker is encouraging Londis retailers to consider helping organise a Big Lunch in their community.

It needn’t be big, complex task and it can be held any time in June that suits you and your community. It can be as simple as a small gathering in a nearby garden or park or a larger party with trestle tables down the middle of your street outside your store. The idea is that by starting simple, and bringing people together to share friendship, food and fun with a Big Lunch, all sorts of ideas and projects can follow.

It can lead to people doing more within their community and together tackling the issues that matter to them most.

Visit edenprojectcommunities.com to find out more.

Organising a street party

If you’d like to organise a street party around the coronation, it’s probably a lot less complicated than you think. Here’s the official government guidance or organising one:

What is a street party?

Street parties are where groups of residents get together to arrange with their neighbours. They are not technically public events in that only those in the local community are expected to attend.

Do I need a licence?

No, as long as amplified music is not one of the main purposes of the event. Your local council may require you to complete a simple application form.

Do I need a risk assessment?

No. As long as consideration is given to the safety needs of all those attending, common sense precautions should be enough.

Can I sell alcohol?

Yes, but you will need to check whether you need a Temporary Events Notice. This costs £21 and covers events of fewer than 500 people.

Can I request a road closure?

Yes. For most small parties in quiet streets where you need to close a road, all your council needs to know is where and when the road closure will take place so they can plan around it (for example, so emergency services know). They will need around 6 weeks’ advance notice.

Do I need expensive insurance?

No. There is no requirement to have public liability insurance.

Do I need a food licence?

No. The Food Standards Agency has confirmed that one-off events such as street parties aren’t usually considered food businesses, so there are no forms to fill in. However, you must ensure that any food provided is safe to eat.

49
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EXCLUSIVE BREW

To help shoppers mark the coronation in style, Booker has worked in collaboration with leading craft brewer BrewDog to create a special limited-edition beer just for the event.

Ale To The King is a top-quality craft beer brewed exclusively for the Group to commemorate the Coronation and will be available only to Booker customers. This is the first time that a collaboration of this type has happened and Ale To The King gives Londis retailers a unique product to sit at the heart of their coronation communications with shoppers.

By stocking the ale and shouting about it on social media, Londis retailers will be able to set themselves apart and drive additional footfall, sales and profits as the big day approaches. And, of course, what better way for your shoppers to celebrate Coronation Day itself than with a glass or two of this exclusive, unique beer?

MULTIPACK FOCUS

The coronation, as well as the four other bank holiday weekends, are likely to see shoppers looking for a wide range of products to make their get-togethers with family and friends a success –particularly if the weather is good.

Forthcoming Bank Holidays

Mon 10th Apr – Easter Monday

Mon 1st May – May Day

Mon 8th May – Bank Holiday for the Coronation of King Charles III

Mon 29th May – Late May bank holiday

USEFUL CONTACTS

l Official coronation website: coronation.gov.uk

l The Big Help Out: thebighelpout.org.uk

l The Big Lunch: edenprojectcommunities.com

This will open up big opportunities for Londis retailers, particularly in key, high volume categories like alcohol, soft drinks and snacks.

Multipacks and sharing packs will be particularly important for gatherings such as these, so why not consider a dedicated coronation or bank holiday multipack bay in store? That way you can flag the holidays up to your shoppers, making them unmissable, as well as making it easy for them to shop and driving up basket spend.

Coronation shelf edge strips and posters will help bring the bay to life and attract attention.

GET SOCIAL

The importance of strong social media communications in the runup to the coronation cannot be overstated. The event is certain to be front of mind for many shoppers but, by letting everyone know about the exclusive products and the great deals on offer in your store, you can make a big difference to footfall, sales and profits around this once-in-a-lifetime opportunity.

After the challenges of the last few years, the forthcoming coronation and glut of public holidays represents the perfect opportunity to ensure that the next few months keep your 2023 heading in the right direction.

Saturday 6th May Sunday 7th May Monday 8th May We are open to to to Meet Information COMMUNITY DAY Volunteers Invited Monday 8th May Saturday 6th May to Monday 8th May

Deal of the day

Booker’s exclusive Jack’s brand is being supported by a new approach to its powerful ‘2 for’ promotional mechanic.

New approach: Jack’

s Crisps and Snacks

Jack’s Crisps and Snacks products, including bestselling Cheesy Puffs, Bacon Rashers and Salt & Vinegar Sticks, are also being supported by a larger ‘2 for’ band across the top of packs.

The bold yellow band will now cover 27% of packs.

Product Images have also been moved away from the yellow ‘2 for’ band to ensure that the value message is as clean and clear as possible.

OWN LABEL

HAVE YOUR SAY…

“It’s all about the ‘2 for’ mechanic. Shoppers love it. It’s clear and simple to understand and is particularly powerful in our student-focused store. Many of our shoppers live in shared flats with other students so it’s a great type of promotion for them: they can stock up on meals and snacks for themselves or, buy a couple of products for a great value price for themselves and a flatmate.

“We sell huge volumes of crisps, snacks and confectionery on ‘2 for’ deals, along with ready meals. The shopper buyin is huge, especially on things like popcorn and the Jack’s Cheese Puffs.”

Spring might have sprung but shoppers are continuing to keep their spending zipped up tightly as they attempt to weather the current economic climate.

In fact, according to NielsenIQ’s Consumer Outlook 2023 report, 34% of British shoppers are planning to “closely monitor” the cost of their overall basket of goods in 2023, while 31% will choose to buy own-label products over branded alternatives as a way of managing their spend.

Given the spending squeeze, the need for convenience retailers to offer a competitive value for money proposition, supported by high-impact promotions, remains critically important.

Helping them to do precisely this is Booker’s exclusive Jack’s own-label brand, which now includes 530 quality products at great value for money prices.

Since launch, the Jack’s brand has boasted a strong promotional approach, led by its powerful ‘2 for’ mechanic, which retailers say has always helped to drive footfall, sales and repeat purchases.

Recognising the need to shout even louder about this winning promotional mechanic, Booker has just launched a new on-pack approach for Jack’s ‘2 for’ deals, designed to enhance shoppers’ awareness of the offer and increase buyin yet further.

The mechanic, which is already available across a raft of profit-rich in-store categories such as crisps, nuts, confectionery, chilled foods and many more, is being bolstered with an even bigger and brighter ‘2 for’ band to help land the value message with even greater force.

With redemption levels on Jack’s ‘2 for’

New approach: Jack’s Confectionery

The Jack’s range of great value and quality confectionery products is being further enhanced with a bold new ‘2 for’ brand that will cover 27% of the pack to drive the value for money message home.

Packaging has also been updated to include:

l A bigger window

l Brighter colourways

l Bolder product titles

Pravan Reddy, Londis Millstone Lane, Leicester
53 Allpricescorrectattimeofprint
20% FRUIT JUICE M267595 M267596

offers already reaching 85%, the bold new approach is expected to drive take up even higher, bolstering retailers’ sales and cash profits in the process.

The new approach means that the bright yellow ‘2 for’ band will now cover a larger 27% of packs, communicating value to shoppers in an even more eye-catching, clear and simple way that strongly appeals to the current shopper mindset.

The enhanced yellow ‘2 for’ bands will also continue to be supported with bold red pricemarks that highlight individual pack prices.

Given the current economic challenges, retailers say that PMPs continue to play an increasingly important role.

Messaging masterclass

Jack’s products are supported by a powerful on-pack suite of promotional messages including ‘2 for’ offers, pricemarks and ‘Part of the Tesco Family’ messaging.

Londis retailers can further enhance this on-pack messaging with an array of highimpact POS materials to make Jack’s products truly unmissable in-store.

All Londis retailers have access to a highquality POS kit including:

l Shelf cards

l Shelf strips

l Freezer vinyls

l SEL backers

l Posters

l Barker ears

l Pennants

l Toblerone toppers

Additional materials can also be ordered from the Londis Print Shop including Banners and spare POS kits. Speak to your RDM for more information.

55 OWN LABEL
Allpricescorrectattimeofprint

pork pies fit for Royalty that are

M267782

In fact, just under 60% of independent retailers say that PMPs are more important than ever, according to a new study by Plum Ideas Marketing Communications Agency, while a fifth of shoppers now say they would choose a particular convenience store if they knew it stocked PMP products, according to Lumina.

The vast majority of Jack’s products feature prominent pricemarks on packs, along with the powerful ‘Part of The Tesco family’ messaging, to further reinforce faith and confidence in the brand.

With many Jack’s-branded products also offering retailers PORs of at least 30%, and some offering PORs as high as 50%, the brand’s bold new ‘2 for’ approach also looks set to help retailers’ profits shine brighter too.

Get social!

Social media can be another effective way to encourage trial and repeat purchases of Jack’s products.

Channels such as Facebook, Instagram and TikTok can help you to flag up Jack’s promotions and new products as well as highlight the range’s value and quality.

Londis offers a great suite of social media assets that you can use to create attention-grabbing posts to promote the Jack’s range and much more.

Speak to your local RDM for more information.

HAVE YOUR SAY…

Shoppers are on the lookout for value for money like never before and the need to offer high-impact, competitive promotions has never been so important. The Jack’s own-label brand has definitely helped us to strengthen our value for money proposition.

Shoppers have a lot of trust in the brand thanks to the Tesco messaging, and the ‘2 for’ deals are very popular, especially on categories such as crisps and confectionery so anything that enhances this is good news in my book. It’s a very simple deal for shoppers to understand, and one which they enjoy buying into.

57
OWN LABEL Allpricescorrectattimeofprint

Exclusives and NPD to light up

Beer & Cider Festival

Londis’s Beer & Cider Festival returns in April with a raft of group exclusives and exciting NPD set to drive footfall, sales and profits in these key categories.

The Londis Beer & Cider Festival is set to return during NP3 (24 Apr – 21 May), bringing with it a massive opportunity to grow footfall, sales and profits in these vitally important categories at the perfect time of year.

This year’s Festival features an extensive array of Group Exclusive products, NPD, first-to-market packs, outstanding deals and more. As always, the activity will be supported by a comprehensive programme of high quality in-store POS and digital support to make sure the Festival is unmissable for your shoppers.

It’s the perfect opportunity to bring more shoppers to your door more often and

to encourage them to spend more on each trip.

EXCLUSIVELY YOURS

As Londis retailers will be aware, there’s nothing quite like Group Exclusive products for driving footfall and sales. Stocking products that are not available in your competitors’ stores is a powerful way to generate fresh footfall, particularly if you shout about them on your social media channels.

The Londis Beer & Cider Festival will feature a range of fantastic Group Exclusive products that will help you set yourself apart from the competition.

SEASONAL PROMOTIONS Brew better sales and profi ts
24 Apr – 21 May
Londis Beer & Cider Festival
B 113584 Londis Beer & Cider Festival Header 700x358.indd

BeEr & CiDeRFeStIvAl

59 BEER & WINE FESTIVAL
1 13/03/2023 10:32

YOUR LAUNDRY ESSENTIALS

NEW PRICE MARKED PACKS

STOCK UP NOW!

These Group Exclusives include BrewDog’s Ale To The King, a top quality craft beer brewed exclusively for the Group to mark the Coronation of King Charles III in May. With excitement set to reach fever pitch as we approach the first Coronation in the UK for more than 70 years, this is the perfect product to help you cash in on one of the most important sales opportunities of the year.

Another Group Exclusive from BrewDog is Black Heart draught stout, a great quality product in an eye-catching black and gold can that is likely to be popular with fans of the black stuff, as well as helping bring new shoppers into the stout category.

Also available as a Group Exclusive during the Beer & Cider Festival is a Kopparberg Strawberry Mixed pack. The innovative 10-pack features six cans of the popular Strawberry & Lime variant

as well as two cans each of Strawberry & Pineapple and Strawberry & Mango.

Kopparberg is the UK’s number one fruitflavoured cider brand and the Group Exclusive mixed case is certainly one to focus on when it comes to shouting about the Festival on social media.

FIRST CHOICE

As well as Group Exclusives, the Beer & Cider Festival will also see Londis retailers among the earliest to have first access to a range of important big-brand products.

Booker Group will be first to market during the Festival with a new pricemarked Thatcher’s Gold 4-pack. This enormously popular cider will be available to Londis retailers for the Festival in £5.49 PMP format, helping to drive sales and profits in the cider category.

3 Group Exclusive products

61 BEER & WINE FESTIVAL
xxx
HOVIS SEED SENSATIONS® 800G ORIGINAL IS BRITAIN'S FAVOURITE SEEDED LOAF* M258448 *Source data: NielsenIQ Scantrack, total coverage, incl. discounters, "bread with bits" category, unit sales, MAT to 31/12/22 HOVIS GRANARY® 800G SLOWLY MALTED FOR A SUPERB FLAVOUR ON PROMOTION INNP3 ON PROMOTION INNP3

New products

Booker Group will also be first to market with Kopparberg’s new Strawberry & Pineapple variant, a huge opportunity to capitalise on the popularity of this market-leading brand.

In beer, Londis retailers will be among the first to have access to a new Peroni 4-pack of cans, creating the chance to further exploit the power of the UK’s number one premium lager.

ALL NEW

Adding further excitement to the Festival will be a selection of additional brand new lines that will help ensure the Festival appeals to as wide a range of shoppers as possible. Appearing on Londis shelves for the first time during the Festival will be 4-packs of Stella Artois Unfiltered, Peroni, Leffe Blonde, Corona Extra, Strongbow Tropical Cider, Brooklyn Pilsner and BrewDog Lost Lager.

POWER OF FREE

As part of the Beer & Cider Festival, Londis will almost literally be handling retailers free cash by allocating

three Power of Free deals for the Festival. The deals feature Stella Artois Unfiltered, BrewDog Lost Lager and Strongbow Tropical Cider.

These deals are worth £117 per store, with every penny dropping to your bottom line once you’ve sold the stock through.

HEADLINE DEALS

As well as bringing your shoppers exclusive and firstto-market products, the Beer & Cider Festival will also deliver footfall and sales-driving deals throughout the duration of the event.

These deals include a Super Premium Basket offering 4-packs of Leffe Blonde, Stella Artois Unfiltered, Birra Moretti, Corona and Peroni for just £6.50.

A Mid Pack Upweight deal will see 10-packs of Stella Artois, Foster’s, Budweiser and Strongbow available for just £10 while a Cider Basket sees 4-packs of Kopparberg Mixed Fruit, Kopparberg Strawberry & Pineapple, Strongbow Tropical and Strongbow Dark Fruits on sales for just £5.50.

63 BEER & WINE FESTIVAL
11
Email: hello@pelicanprocurement.co.uk - 01252 705 214 Together for good Our new caps are attached for easier collection for recycling. SCAN TO SEE HOW IT WORKS © 2023 The Coca-Cola Company. All rights reserved. COCA-COLA, COCA-COLA ZERO, SPRITE and FANTA are registered trademarks of The Coca-Cola Company.

new products

Every issue we bring you the latest product launches from your favourite suppliers

KITKAT CARAMEL

RED BULL THE SUMMER EDITION SUGARFREE

MILKYBAR GOLD CARAMEL

Case size: 14x85g

WSP: £9.65 RSP: £1.25

POR: £33.8%

RED BULL THE TROPICAL EDITION SUGARFREE

OATLY! ORIGINAL OAT DRINK

Case size: 6x1L

WSP: £7.94

RSP: £1.89

POR: 30%

RUSTLERS ALL DAY BREAKFAST PANCAKE STACK

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WSP: £6.90

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POR: 25%

AERO GOLDEN HONEYCOMB

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POR: 33.1%

Top
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Case
24x41.5g WSP: £11.59 RSP:
Case size: 12x335ml WSP: £15.35 RSP: £1.80 POR: 14.7%
Case size: 12x 250ml WSP: £11.45 RSP: £1.69
32.3%
POR:
65

Introducing… Fit For The Future 4

Londis has published the fourth edition of its Fit For The Future guides created specifically to help Londis retailers increase sales and profits.

Londis has recently published the fourth edition of its highly popular and extremely useful Fit for the Future Guide. The long-running publication has become a firm feature of the annual Londis calendar, and this latest edition once again focuses on helping retailers increase footfall, sales and profits.

The Fit for the Future 4 Guide focuses on four key areas: energy, value, availability and ‘Make More, Save More’. If you haven’t seen a copy yet, just visit booker.co.uk to read it or ask your RDM for a copy and they’ll oblige.

ENERGY

Reducing your store’s energy use has never been more critical, which is why the first section of the latest Fit for the Future Guide focuses on this vital area.

One of the easiest ways that Londis retailers can make sure they are getting the best deals possible is by joining the Booker Energy Buying Club. Run by long-standing Booker partners Saffron Business Solutions, the Buying Club allows Londis retailers to take advantage of the fact that, as part of a much

bigger group, they can benefit from the increased buying power.

The Buying Club allows Saffron to negotiate on behalf of Londis retailers and potentially secure better terms for your energy bills.

To find out more, speak to your RDM or contact Saffron direct on 03448 222 802 or by emailing info@sb-solutions.co.uk or by visiting sb-solutions.co.uk, the company’s website.

You can also make savings of up to £20,000 a year by following the tips featured in the panel within this article.

These include the use of alternative technologies such as solar arrays, air source heat pumps and electric vehicle chargers. Booker works with Hawley Energy, an independent business who specialise in this area and can carry out an audit on your business and help advise on where you can improve your energy usage and how to do it.

Call 0333 8000 771, email energysaving@hbsmep.co.uk or visit hsmep.co.uk for more information.

BETTER BUSINESS Increase sales and profi ts
Helping you to drive increased sales and cash profit in 2023 and beyond FIT FOR THE FUTURE 4 113165 Londis Fit For Future 2023 (9).indd 09:20 4 PILLARS The four key areas featured in Fit for the Future 4 are as follows: 1. ENERGY Helping you to save more money. 2. VALUE Delivering Choice, Price & Service. 3. AVAILABILITY Tools to help and improve your availability. 4. MAKE MORE, SAVE MORE Ways to increase cash profit and save money.

HAVE YOUR SAY…

Energy Saving Top Tips

LIGHTING

l Upgrading to LEDs can generate savings of around 30%

l Install motion sensors in low traffic areas

l Use timers so lighting is only on during opening hours

l For outdoor areas consider “dusk to dawn” photocell lighting

HEATING AND COOLING

l Heat and cool your shop sensibly

l Maintain Heating, Ventilation and Air Con (HVAC) systems

l Check thermostats are in the most suitable position – e.g. not next to a window or heater and not at a high level

l Don’t use extra electric heaters – these are expensive to run

l Keep main/front doors closed in colder temperatures

REFRIGERATION

l Retrofit doors to upright refrigeration and save around 50%

l Upgrade old refrigeration to see savings of around 40%

l Review your current refrigeration and frozen temperatures

l Review the temperature and timers of soft drinks & BWS chillers

VALUE

Thanks to the current challenging economic environment, value has never been important to shoppers and one of the ways may shoppers have found to get more value for their pound is by turning to ownbrand products.

Indeed, according to the latest IGD data, some 37% of shoppers have switched to own-brand options – a huge increase on the 17% of shoppers who said the same thing fewer than two years ago.

That’s why the Fit for the Future 4 Guide dedicates a section to the Jack’s and Euro Shopper ranges.

Euro Shopper delivers the amazing value that many of today’s shoppers are seeking on more than 75 everyday essentials. This exclusive-to-Booker-Group range lets Londis retailers offer their shoppers a fantastic-value alternative on a wide array of everyday products, helping reduce the cost of the shop and helping

l Regularly check and clean the condensers and evaporators on your fridges

OPERATIONS/MANAGEMENT

l Incentivise team members to come up with energy saving ideas

l Use an external audit company to identify possible savings

l Use alternative technology such as solar and smart meters

l Review all hot food units and ensure these are switched off at non-peak times

l Don’t leave IT equipment on standby overnight

them manage their budgets more effectively.

All Euro Shopper lines carry a POR of at least 30% so Londis retailers also benefit from stocking this exceptional range.

The Jack’s range, meanwhile, now extends to more than 500 lines across most product categories, again delivering a minimum 30% POR on the vast majority of products. Exclusive to the Booker Group, Jack’s delivers Tesco-quality products at fantastic prices.

Jack’s has been further enhanced with the addition of a selection of ‘2 for’ deals and ‘Fresh 4’ marketleading deals each promotional period.

Making the most of promotions?

To help you ensure you are communicating your value proposition effectively to your shoppers, the Fit for the Future 4 Guide asks some helpful questions:

Are you using your external poster frames fully?

l Mega Deals

l Fresh 4

l Key Deals

Have the promo ends been merchandised properly?

Is the POS kit used throughout store?

How do you use your leaflets?

l Distributed?

l Placed in baskets?

Are you active on social media?

l Facebook

l Instagram

l Tik Tok

l Do you use the Londis social media assets?

67 FIT FOR THE FUTURE 4
£20k savings for an average store
Jack’s has been great for my store. The strong PORs are great for my margin, and it has also given my store quality products at great prices.
Nishi Patel, Londis Bexley Park

HAVE YOUR SAY…

Our customers love the look, quality and value of the Jack’s brand products and we love the pricing. Our POR margin is increasing as more range is added, It’s a real win-win situation for all of us. More of the same please!

Dean Massey, Londis P&I Stores

Availability

Having the products your shoppers want on-shelf at all times is critical to growing footfall, sales and profits.

The Fit for the Future 4 Guide reminds retailers that Booker offers a wealth of tools and resources to help you manage availability. These include:

New availability report

l Reason & Resolution dates

l Product Search available

l Every Monday & on website

New lines

l Headstarts & POF

l Category Guidance

l Pre-sells

MAKE MORE, SAVE MORE

The Plan for Profit 4 Guide concludes with Londis’s ‘Make More, Save More’ model, which can add up to £146,000 of improvements every year!

It’s worth finding the time to pour yourself a coffee and find 10 minutes in

Use of Planograms

l Provides Latest range and insight

l Different sizes to suit store type

l Now with barcodes to order products

Adds & Deletes

l Weekly Updates for new lines and deletions

l Available every Friday Comms

l Daily Email for latest updates

l Weekly Bulletin

l Historical comms available Booker.co.uk

l Are you using all the tools?

l Single location for all information

Making the most of footfall drivers?

With so many tools available to Londis retailers to maximise footfall, the Fit for the Future 4 Guide provides a brief reminder of areas where you can ensure you are doing all you can to drive footfall:

Milk & Bread

l Competitive pricing

l EDLP POS

l Improved choice – Hovis Simple EDLP

l Over 350 SKUs

l New improved EDLP POS

Food-to-go

l Do you have a hot food offer?

l Do you sell Frozen Drinks?

l Do you offer Coffee?

Vape

l Extended range available

l Over 130 lines

l Wholesale deals now available

l Do you run multibuys?

l Now qualifies for Spend & Save

Tobacco Club

l Market-leading WSPs & RSPs

l Earn up to 12% POR

Frozen Meal Deal

your hectic day just to read this section alone. It features 14 different solutions that Londis retailers can adopt to add more than £123,000 to their sales and three solutions that can help you save as much as £23,500 a year.

The question ask yourself is: how many of them are you taking advantage of?

To read the latest Fit For the Future Guide visit booker.co.uk or ask your RDM for a copy.

l Feed the family for £5.50

l Impactful POS kits available

Group Exclusives & NPD

l Do you stock?

l Are you highlighting with POS?

l Do you upsell to customers?

Sandwich Meal Deal

l Are you running the deal?

l FREE POS kit available

69 FIT FOR THE FUTURE 4
VALUE (Jack's) Over 500 Tesco quality lines Minimum 30%POR* Exclusive to Booker Group Free POS kits available on Printshop 2 for Deals Fresh 4 - Market leading deals each period Phase 2 coming soon (FROZEN PIZZA, PREMIUM SAUSAGES, CHIPS & ICE CREAM AND MUCH MORE) *Excludes some chilled & Produce lines. NEW NEW Proud to stock Jack’s products here NEW NEW Proud to stock Jack’s products here Proud to stock Jack’s products here NEW ANY 2 FOR £6 STONEBAKED MIX & MATCH Pizza Meals 10 113165 34079 Londis Fit For The Future 2023 (9).indd 10 31/01/2023 09:20

THE UK’S NO.1 CHILLED COFFEE*

*Nielsen 31/12/22

Are you WEEEfit?

Sell vapes? You need to act now!

Stores selling any type of vaping or e-cigarette device are required by law to assist with the recycling of them, and a new Booker partnership can help Budgens retailers do just that.

If your store sells any type of vaping or e-cigarette products, including disposable vapes, you are required by law to comply with Waste Electrical and Electronic Equipment (WEEE) recycling legislation.

These products are officially classed as electrical and electronic equipment and, as such, retailers are legally bound to help with the recycling of them.

ENFORCEMENT DRIVE

Critically, the Office for Product and Safety Standards will begin carrying out enforcement activity on retailers who are not WEEE compliant from the end of March onwards.

The legislation requires you to offer your shoppers a free of charge, safe recycling point – and it makes no difference where

71 VAPE UPDATE

your shoppers originally bought their vaping products. Even if they didn’t buy the products in your store, you are still required to provide a recycling point.

ACT NOW

If you fail to comply with the WEEE regulations you can be prosecuted and fined up to £5,000 at a Magistrates’ Court – or get an unlimited fine from a Crown Court.

To comply with the legislation, Londis retailers first have to calculate the value of vaping products they sell in their store each year. If that value is less than £100,000 you can join the Distributor Take-back Scheme.

If that value of products you sell is in excess of £100,000 however, you are required to provide your shoppers with a free in-store take-back service that complies with WEEE regulations.

HELP AT HAND

To help Londis retailers quickly and easily put the relevant solution in place, Booker is working with leading environmental compliance business Valpak.

Valpak can help answer any questions you may have as well as helping you put in place the solutions you need to become fully compliant with the WEEE regulations.

How to comply

To comply to the WEEE regulations, you must first establish what value of vaping products you sell per year.

Under £100,000

For stores selling less than £100,000-worth of electrical equipment –including disposable vapes – per year, you can join the Distributor Take-back Scheme (DTS). You can do this by contacting:

1 Website: dts.valpak.co.uk

2 Email: DTS@valpak.co.uk

3 Tel: 03450 682 572

Over £100,000

For stores selling more than £100,000 worth of electrical equipment –including disposable vapes – per year then you must provide your shoppers with a free, in-store takeback service that complies with the WEEE legislation.

You can find more information on the government website (www. gov.uk) and searching for ‘take-back-waste-in-store’.

03450 682 572

73 VAPE UPDATE
Valpak recycle-more.co.uk/vapes info@valpak.co.uk

Savings to smile about

Save 11% on waste management with Booker-exclusive deal

Working with its waste management partner Valpak, Booker is offering Londis retailers a new heavily discounted deal for the collection of general waste, recycling and more.

Every pound that Londis retailers can save on their costs helps boost profits and build stronger businesses – and Booker is helping you do exactly that with a Group exclusive deal which will help you make significant cost savings on waste management.

Working with its waste management partner Valpak, part of the global Reconomy Group, Booker has secured a brandnew deal that will help Londis retailers save up to 11% on collections of general waste, mixed recycling and much more.

The service is available via a simple, easy-to-use website –collectmywaste.com – which provides instant quotes showing the best prices for each service, including a Booker Group exclusive discount.

Simply choose the service you require, and you will be kept up to date in real time on the progress of your collection, helping you organise your team and maximise efficiency.

Collections are made by professional, friendly drivers who know their way around and can ensure fast, no-fuss pick-ups to let you get back to the business of running a great store and focusing your attention on your business and your shoppers.

Book today by visiting collectmywaste.com Quote 'BOOKERWASTE' along with your Booker customer number to claim discounted rates today!* * Terms and conditions apply.
MANAGING WASTE

With costs rising across the board, every cost saving we can make is important these days, so this new waste disposal deal is fantastic new for Londis retailers. Savings of up to 11% represent a significant benefit and, once again, it’s great to see Londis retailers gaining real value from being part of a bigger Group.

FAQs

HOW DO I OBTAIN A QUOTE? Visit collectmywaste.com and use the code ‘BOOKERWASTE’ and your Booker customer number for a free, discounted quote, and follow the quick and easy steps.

WHAT TYPES OF WASTE CAN I GET COLLECTED?

General waste, dry mixed recycling, cardboard, food waste and glass.

WHAT BINS OR CONTAINERS CAN YOU PROVIDE?

A variety of wheelie bin and front-end loader containers are available in all sizes to suit your needs. A skip hire service is also available.

Benefits:

l Booker Group exclusive discount of up to 11% on collections

l Simple, online booking to organise collections for general waste, mixed recycling and more

l Instant quote showing best price for each service, including Booker discount

l Get real-time updates about your collections

l Professional, friendly drivers

ONCE I HAVE MY QUOTE AND HAVE AGREED TO PROCEED, WHAT IS THE NEXT STEP?

Once your services are set up and processed, you will be contacted by your Collect My Waste Account Manager to discuss any further specific requirements. A welcome email will be sent confirming all relevant details such as delivery date, collection schedule and contact details.

by credit/debit card or Direct Debit shortly before the service starts.

HOW CAN I REQUEST AN EXTRA COLLECTION OR ARRANGE OR EXCESS WASTE TO BE CLEARED?

You can request an emergency collection or arrange for excess waste to be cleared via your online account or by contacting the customer service department on 01992 765260.

AM I ABLE TO VIEW MY ACCOUNT INFORMATION AND COLLECTION HISTORY?

Absolutely. All information will be readily available to you via a quick and easy-to-use online portal where you can view all your important waste and recycling statistics.

HOW DO I KEEP UP TO DATE ON THE PROGRESS OF MY COLLECTIONS?

WHEN WILL I NEED TO MAKE MY FIRST PAYMENT?

Your first payment will be taken

You can always contact Valpak at any time to discuss any issues but as soon as you’ve downloaded the app, you will receive notifications on the morning of each waste collection day indicating which collection(s) are due. Similarly, in the afternoon, notifications will be sent to you confirming that collection(s) were made.

75 FEATURE NAME
Jas Singh, Londis Stourbridge Road, Dudley
Always kee p o ut of rea ch of child re n ©A .I . S . E . ww w. keep c a psf rom kid s .e u *the box contains maximum 5% plastic, designed to preserve your PODS® †IRI Total UK Laundry Detergents Value Share P12M to Sept 2022 UK’s No.1 Pods brand† UK’s No.1 Non-bio Pods brand† CARDBOARD BOX Let’s reduce plastic!*

Greater support on energy costs

The ACS has made three key recommendations on how the Government could better support local shops with rising energy costs.

The rising cost of energy is one of the singlebiggest concerns for businesses, including local shops, at the moment and we know that many retailers have had sleepless nights worrying about how they will keep the doors open in the face of these dramatic price increases.

The current Energy Bill Relief Scheme, which is running for six months from October 2022 to March 2023 is worth around £18bn and has provided many businesses with a lifeline, but for months we were all left with the question of what will happen after March.

Recently, the Government announced its plans to dramatically reduce the amount of money that it will provide to businesses to help them with soaring energy bills.

Under the new scheme, a total of £5bn will be scattered across all businesses, with a maximum discount of just under 2p per kWh available, and this approach doesn’t go far enough to provide businesses with the support that they need to stay open.

In our submission to the Treasury ahead of

the Budget, we highlighted the detrimental impact that rising energy costs are having on our sector and made some specific recommendations on how the Chancellor can support local shops. Our three key recommendations are:

l Firstly, to increase the level of discount available under the Energy Bill Discount Scheme so businesses receive meaningful support to manage their energy costs.

l Secondly, to better target discounts at the most vulnerable businesses that renegotiated their contracts when the wholesale energy prices were at their highest in 2022.

l Thirdly, to put pressure on energy companies to allow the most vulnerable businesses to negotiate new contracts to better reflect lower wholesale prices.

We’re calling on retailers to write to MPs to outline the impact that rising energy costs are having on their business. Now is the time for us to come together and make sure that our voices are heard.

Visit acs.org.uk/campaigns for more information, including our postcode tool.

We’re calling on retailers to write to MPs to outline the impact that rising energy costs are having on their business. Visit acs.org.uk/campaigns for more information, including our postcode tool.

VIEWPOINT: ACS Make your voice heard 77
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London, Greater London

Entertainment House

Lacey Green, Buckinghamshire

Europe Car Service

Sleaford, Nottinghamshire

Fison Way Self Service

Thetford, Norfolk

Gravesend Service Station

Gravesend, Kent

Hamptons Food & Wine

Wembley, Middlesex

Hardens

Sevenoaks, Kent

Ivetsey Bank

Stafford, Staffordshire

Karvins Sheffield

Sheffield, West Yorkshire

Londis - Lightmoor Village

Telford, Shropshire

Londis - Lodge Avenue

Dagenham, Essex

Londis - Margate High Street

Margate, Kent

Londis - Neasham Road

Darlington, County Durham

Londis - New Local Grocery

Bracknell, Berkshire

Londis - Niro Express

Sidcup, Greater London

Londis - Nts Beccles

Beccles, Suffolk

Londis - Old Buckenham

Attleborough, Norfolk

Londis - Onyx

Birmingham, West Midlands

Londis - Orchardbank

Forfar, Lanarkshire

Londis - Rosedale Road

London, Greater London

Londis - Seamills

Bristol, Avon

Sheridan Road

Dover, Kent

Springfield Roundabout

Holbeach Road

Spalding, Cambridgeshire

Stretton Service Station

Rugby, Warwickshire

Viaduct Service Station

Southall, Middlesex

Welcome Break 3 Counties

Olney, Buckinghamshire

Welcome Break Biggleswade

Biggleswade, Bedfordshire

Welcome Break Howden

North Humberside, West Yorkshire

Welcome Break Muskham

North Muskham, Nottinghamshire

Welcome Break Northway

Baldock, Northamptonshire

Welcome Break Slade End Chatteris, Cambridgeshire

Yateley

Yateley, Hampshire

Rontec - Snd Shelf

Halifax, West Yorkshire

Sskw Ltd

Wolverhampton, West Midlands

The Larder

Portsmouth, Hampshire

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Londis birthdays

Many happy returns to all those celebrating their time with us. More than just a brand, Londis is a family of like-minded convenience retailers whose focus is to provide a much-needed service to their local community

Londis Argowan Road

London, Greater London

Maybury Hill Service Station

Woking, Surrey

Newland Service Station

Ulverston, Cumbria

Dinas Cross Service Station

Newport, Pembrokeshire

Park Street Garage

Ammanford, Dyfed

Huub Store

Congleton, Cheshire

Londis Hillhead Road

Glasgow, Lanarkshire

Londis Newdyke Road

Glasgow, Lanarkshire

Dunswell Service Station

Hull, North Yorkshire

Old Stratford Village Store

Milton Keynes, Buckinghamshire

Londis Namshi Ltd Bradwell

Great Yarmouth, Norfolk

Bashley Village Stores

New Milton, Hampshire

Londis Green Lane

Morden, Surrey

Skilling Stores

Bridport, Dorset

Swavesey Store

Cambridge, Cambridgeshire

Chinthia Stores

Biggin Hill, Kent

Londis Folly Lane

Hereford, Hertfordshire

Darlington Road Garage

Richmond, Greater London

North Road Garage York, West Yorkshire

Londis Knavesmire

York, West Yorkshire

Boulevard Filling Station

Glasgow, Lanarkshire

Dawley Superfoods

Hayes, Middlesex

Rst Mini Mart

Southend On Sea, Essex

Londis The Broadway

Bedway, Surrey

Hill Food & Wine Ltd

London, Greater London

Chanterlands Service Station

Hull, North Yorkshire

Cottingham Service Station

Hull, North Yorkshire

Oakford Service Station Newton Abbott, Devon

Londis 13 Avenue Road London, Greater London

Londis Chelsfield

Orpington, Kent

Morden Londis

Morden, Surrey

Abbey Stores Coombe Bissett, Wiltshire

Londis Pottery Street Llanelli, Carmarthenshire

Londis Dunsham

Aylesbury, Buckinghamshire

Londis - Quinton

Coventry,

North

Lane
Parade
Warwickshire
Cave News
Cave, East Riding 1 19 2 20 11 29 12 30 17 35 18 36 16 34 15 33 14 32 13 31 10 28 9 27 8 26 7 25 6 24 5 23 4 22 3 21 81
North
LONDIS BIRTHDAYS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 5 YEARS 10 YEARS 10 YEARS 10 YEARS 15 YEARS 15 YEARS 15 YEARS 15 YEARS 15 YEARS 15 YEARS 15 YEARS 20 YEARS 25 YEARS 25 YEARS 25 YEARS
HUGE PROFITS CALL TODAY 0330 053 6132 VISIT snowshock.com *at RRP £1.75/reg 300ml T’s & C’s Apply Prices correct at time of publishing - Q1 2023. EXCLUSIVE OFFER JUST 1 - 2 CUPS PER DAY COVERS THE ENERGY COSTS OF OUR SLUSH MACHINES SAVE 5% HUGE FREE STOCK BONUS! 18% HUGE PROFITS MONTHLY INSTALMENTS AVAILABLE FREE PAVEMENT SIGN SNOWSHOCK.COM 1898 £1998 £ USUALLY Includes 16 x 5ltr bottles of slush concentrate FREE STOCK WORTH £2500* COMPACT TWIN 6 ltr Free POS with each machine Free cups & straws included ELECTRIC* * Electric cost based on 35p per kwh, using a double machine and selling 20 cups per day +VAT WHILE STOCKS LAST FULL RANGE OF SLUSH MACHINES FROM £1000 FREE STOCK up to £3500 WITH AND GET A AVAILABLE COST 5% SINCE 2003 CELEBRATING PROFIT 77%

the Londis Retail Forum Working together...

JAMIE WOOD

St. Michael’s Services, Dumfries

Tel: 01387 254304

Mobile: 07759 260621

Email: stmichaelsservicesltd@gmail.com

BEN SIMONS

Londis, Lechlade, Gloucestershire

Tel: 01367 252202

ASHTON GARDNER

Gardner Garages, Cheltenham, Gloucestershire

Mobile: 07826 857797

Email: ashton@gardnergarages.co.uk

SARAH COPE

Londis, Lynton, Devon

Tel: 01598 753326

Mobile: 07808 831379

Email: scope71@hotmail.co.uk

ARJAN MEHR

Londis, Bracknell, Berkshire

Tel: 01344 425565

Mobile: 07710 567008

Email: arjanmehr@aol.com

STEVE BASSETT

Londis, Weymouth, Dorset

Mobile: 07875 286657

Email: steedthrust@googlemail.com

NATALIE LIGHTFOOT

Londis, Lanarkshire, Glasgow

Tel: 0141 7710490

Mobile: 07915 059101

Email: londis.solo@hotmail.com

TERRY CATON

Londis, Chesterfield, Derbyshire

Tel: 01246 208565

Mobile: 07769 644853

Email: tcaton.londis@gmail.com

ROGER PERRY

Londis, East Riding, Yorkshire

Tel: 01964 544200

Mobile: 07786 330164

Email: perryroger9@aol.com

ALPESH PATEL

Londis, London N4

Tel: 020 8340 1919

Mobile: 07939 944557

Email: alpeshspatel@hotmail.com

Supporting the Londis retail family!
are always happy to hear from you, so please give us a call or send us a message on our contact details above…
We
83 RETAILER FORUM
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