“Feroza! There’s water everywhere,” my husband exclaimed to me one evening after hearing a loud crash in our kitchen. The culprit? Our undermounted sink, which decided to detach from the countertop after 14 years. The sink’s sudden fall twisted the pipes, creating a full-blown indoor sprinkler. After shutting off the water, we assessed the damage
and decided to call a plumber. The plumber informed us he couldn’t help
until the sink was reattached to the countertop—something outside his
expertise. Countertop companies we called weren’t interested in such
a small repair, offering instead to replace the entire counter. After calling
five companies and receiving the same answer, my husband asked, “Out of curiosity, if this were to happen to you, who would you call?” The woman on the phone said, “Oh, Garret from CounterTech.” Garret explained that our sink was poorly installed—secured only with silicone,
which had loosened over time due to water exposure. He said it was common in companies that choose to cut corne
