Letter from the President

Wow, we had a great August! We had a ton of wins; overall company revenue Loyalty Pawn all-time high, Florin sales revenue Loyalty Pawn all-time high and they have hit their sales goals for two months in a row, Roseville Sales revenue alltime high (except December of 2018 off by $700) also have hit their sales goal for two month in a row, corporate/scrap sales $2000 off an all-time high we have hit our sales goal every month this year except for January, our Pawn Service Fees was the second highest in Loyalty Pawn but the highest for the year. Our Pawn Balance is also at an all-time high! CONGRATULATIONS to everyone for hitting these great numbers let’s keep the momentum going. Some more great news. Governor Newsom signed our revenue bill AB1186. So, effective January 1, 2020 we will be getting a modest increase to our rates and fee structure which will add to the bottom line and help play for all the regulation bills that the Governor also signed. This increase will touch our ticket writing fee, storage fees and reminder letters. Being in California we are still one of the lowest yielding states in the nation, however we know what we are doing and we are growing every month so even in this low interest state we are in a tremendous business.

We will also be implementing several new takeaways from the conference Wayne and I attended, as well as a focus group trip to visit a four store chain in Chicago that will be attended by Wayne and Javier and the Fall CAPA convention in Long Beach at the end of this month. I know the rest of the year will be an exciting as we implement new ideas we have learned, watch all of our goals getting obtained and continuing to build our amazing culture.

Stan Lukowicz, III