Shop Talk Manager Updates

El Camino

Team Loyalty,

Three, two, one happy New Year! everyone I hope everyone, and their families had a great and safe new year. I know we had a difficult year with obstacles, but we got through them. I welcome 2021 with open arms hoping the best for our stores and our team. Since I've been back at El Camino, I'm very proud of my team. We came together and made 761,000 in a pandemic and a 1-million-dollar loan balance. but watch out 2021. One of the goals that we have here is hitting the Million Dollar mark in sales with Loyalty Luxury being a huge part of it. We are in process of moving things around and organizing for the year that means all hands-on deck. Team El Camino is also taking the time and double-checking loans if they could be maximized. We are ready for tax season as well with new and fresh inventory. I wish everyone a great January and let’s get it!! “On the bright side, thanks to lockdown we never got used to writing 2020 on things, so 2021 should come easier. - Cheers!

Tony Mora

Hello Loyalty Pawn Family,

Well, we made it and wow 2020 was a crazy, weird, and scary year. 2021 here we come, we are excited to see what it brings us. I hope everyone had a safe and fun Christmas and New Year. Florin had set a goal for $1 million in sale, this was a tough goal, but we put our best foot forward and tried to close every client that we were in contact with and we manage to end with $883k in sales. We missed our goal by $115k. I am so proud of the team even though we missed our goal the team did hit record breaking sales month for 2 months straight and was able to sell $150k more than last year and that is a great accomplishment for the team. We will continue to pursue that goal of $1million in sales for 2021. Team Florin will look back in 2020 to see what we did right and investigate mistake that were made and make some adjustment to reach our $1million sales goal. We are still holding a $1.4mil loan balance, we are trying to increase that by maximizing every loan that comes in. Team Florin is re-qualifying building rapport with our clients because WE ARE THE LEADER IN LOCAL LENDING and DEDICATED TO HELP OUT OUR LOCAL COMMUNITIES. Cheers to health, happiness, and prosperity in 2021! Let this new challenge begin. LET’S GO 2021!!! “The future belongs to those who believe in the beauty of their dreams.” Eleanor Roosevelt

Mark Xiong

Roseville

Hello Team Loyalty,

Happy New Year and I hope everyone is looking forward to 2021! I’m sure we are all so glade to be done will 2020 and I hope 2021 is going to be a great year for all of us in the Loyalty Pawn family. The Roseville team is very excited for the new year and getting Loyalty Lux Roseville up and running. We have had a few setbacks, but a lot of the hard work has already been done to the luxury side. We just need to button up the finish work, fine touches and we will be ready to ROCK. I do know we are going to have our work cut out for us in matching how awesome Loyalty Lux El Camino came out but we are up for the challenge. 2021 is going to be our year! I just want to wish everyone a Happy New Year. Continue to stay safe and let’s make 2021 a year to remember in a GOOD WAY!

Fun Fact: January was named for the Roman god Janus, known as the protector of gates and doorways, which symbolize beginnings and ends.

Justin Martinez

Hello Everyone,

Ho Ho Ho merry Christmas Broadway fans! This month we have been busy helping everyone find that perfect gift for that special someone! But I would like to take this time to personally thank my staff: Kirby, thank you for doing such an amazing job getting jewelry cleaned and repaired for all the stores to have something to sell. Travis, thank you so much for being the perky happy and energetic number two that Broadway needs to be the best. George, thank you so much for always being the first to clean and organize and pick up here at Broadway you keep the store looking amazing. Josh, thank you so much for creating the amazing relationships with our clients and having an amazing sale year. Thank you for helping us end the year with wonderful sales, loans, and layaways. I wanted to make this a little more interesting. So, the first person who comes to me and says "John I have read the loyalty pawn newsletter" will receive a prize. Now you must also be standing on one foot, have your hand on your head, and be holding a sharpie in your other hand while telling me you read the newsletter. (yes, I'm serious. We need to make sure we stay informed with our company) We hope that 2021 brings much joy and many sales. Merry Christmas Broadway! See you in the new year!

John Mark

West Sacramento

Hello Team,

GOOOOOOOOOOOD-BYE 2020, Welcome 2021!!! What a year it has been with all sorts of difficulties, but we stand strong together. Thank you to everyone who stayed with Loyalty Pawn during the hard times. I hope everyone enjoyed the holidays with your loved ones. New Year, new opportunities to grow. First, I would like to congratulate Team West Sacramento for hitting our loan goal balance of 375k and our stretch goal of 400k in our loan balance. We come a long way from 250k, qualifying clients and products, splitting loans, and increasing current loans. Let's not ease off and keep at it. We also had our secret Santa gift exchange and had a wonderful home-made poloze provided by Norma (thanks again). We had a lot of fun and it was a great bonding event for the team. Pictures were uploaded to the group me app and if you are not part of it, please let your manager know so you can also join the circle. Our store has changed a lot since the beginning of the year, and I would like to personally thank Jason and Brandy for helping with all the cleaning and changes. Norma great addition to the team and to sales, she WILL BE coming for number 1 place in the company, WATCH OUT!!!! I would also like to welcome Tomas to Loyalty Pawn Team, he's been in the industry and will bring great value to our store. BIG SHOUT OUT to Jennifer for helping us out these past months, we will miss you. Team Florin thank you for all the help provided! We look forward to new challenges and overcoming old ones. Stay safe

Jose Velazquez