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Letter from the President

Hello Team Loyalty,

Happy New Year!!! I do not think much will change during the first three months of our new 2021, however I do believe that we will continue to grow even through our typical tax season. I do hope everyone had a great holiday season. I am certainly glad to be done with 2020 and am looking forward to 2021 and getting back to our life and workplace back to some type of new normalcy. I want to add a huge Thank You for everyone pulling through the best we could during 2020. It was a great effort and was leaving like none of us has ever done before.

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We had great instore sales numbers with two location Florin Mall and Broadway hitting our annual projected sales goals, but with the Covid-19 virus hitting us in March of 2020, the projections should have been adjusted down a little bit. All locations except one sold more in 2020 than 2019 instore sales numbers and that was West Sacramento but only off by 1.5%. All those sales numbers are terrific numbers. The large drop in our loan balance should have affected our Pawn Service Charges we collected less the 1% less in 2020 compared to 2019. So, despite 2020 and all the problems it caused for all of us I would say we had a pretty darn good year. We did struggle with our eBay and our scrap gold sales, but we have learned in those departments.

I am confident we can all work together to help each other and our Loyalty Pawn family have a strong 2021!

Gratefully

Stan Lukowicz, III