4 minute read

Shop Talk Manager Updates

El Camino

Team Loyalty,

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Welcome Feburrrrrrrary hope everyone is staying warm and dry, but I also do welcome the rain. A huge round of applause for team Elco for a tremendous job and improvement from January 2020 to January 2021 closing at 73,135.98 a difference of 26,619.31 from last year. Great energy and great motivation and outstanding management. We are very excited and motivated for what February has to bring with love in the air, wedding bells to proposals, chocolates and gifts. We are fully stocked from Luxury Handbags and new jewelry. Also It being the second biggest month for retailers next to Christmas I hope everyone does well this Valentine’s Day and cater to those last minute shoppers. Remember guys “upsale” or “Ad-ons” Also wanted to thank our new team member Juanita Gutierrez aka “Nita” for the tremendous help she has done here at Elco. We are glad to have another employee. That’s it from me as I leave you guys with this quote. “Sales are contingent upon the attitude of the salesperson, not the attitude of the prospect.”

Tony Mora

Florin Mall

Hello Loyalty Pawn Family,

I hope everyone had a great New Year. Wow, Team Florin had a strong start into 2021. We ended with $82k in sales. We have outsold last January by over $32k, what an accomplishment. I want to take a moment and thank Team Florin Zabi, Marcos, David, Paul, Mike, Ah and Jennifer for all their hard work and for pushing and generating great sales not giving up. Great job team, we have a goal set for $1 million in sales and we are going for it. Team Florin also locked in $46k in new layaways. We would like to congrats Ah Xiong with her first complete year with our Loyalty Family. Please reach out to her if you haven’t and congratulate her. We are trying to keep our loan balance above $1.3million. Team Florin want to wish everyone great health and to be safe. We are still excited to see what 2021 is going to bring us. With new jewelry inventory and new Promo for February 15% all jewelry let see who is going to take first place in sales this month. Team Florin is up for the challenge. Let’s have an awesome month. Let’s Go Loyalty Teams and happy Valentine’s day.

Mark Xiong

Roseville

Hello Team Loyalty,

I hope everyone had a great January and is ready to have an awesome February/ jewelry season! The Roseville team has been focused on having a bigger social media presence and getting new customers in the door. We have all seen the traffic flow dramatically slowdown in the past year and we need to be creative on getting new customers in the door. At Roseville have stared weekly Facebook live post to highlight new products and showcase the store each Thursday. We have also begun a support local business board to help bring attention to local Roseville businesses. Each Friday we will post a local business on our Facebook page in an attempted to cross promote and create positive attention for struggling local businesses. Our goal is to shine a positive light on the pawn industry and at the same time help out our local community. We are the Leaders in Local Lending! Fun Fact: It was in February 1964 when The Beatles made their first American television appearance on the “Ed Sullivan Show.” Over 73 million Americans watched, and it launched the Beatles into rock and roll super stars.

Justin Martinez

Broadway

Hello Everyone,

Ladies and gentlemen welcome back to Broadway Answers. As we enter a brand new year, we have realized that nothing has changed. EXCEPT for the awesome store that is Broadway Loyaty Pawn! This month we had a ton of great questions sent in, let's answer some Question one comes from a Wonder1706- does Broadway have any new employees?

Answer- thank you for that question Wonder1706. We do! Mike our newest team who just started and is doing great. He is a fast learner. Mike is also benifing from some of the great power point presentations that John and Kirby have completed to aide in training.

Question 2 comes from a MoneyHungry23- have you been selling a lot of items? Answer-MoneyHungry23, thank you for bringing this question up. As you might have heard in recent updates, Josh continued to hit all sales bonuses hard last year. This year is no different except he might have some competition, George is coming in strong this month. Way to go Broadway store! And we have one last question to answer. This question comes from Hearts5, they ask- what can we expect for the upcoming valentine's day?

Answer- well Hearts5, you sound like a customer who knows what they want! Whether you're looking for something to sparkle or something to watch the game on, loyalty pawn Broadway location has it all! That's all the time we have on Broadway Answers! Keep sending in those questions and we will give you answers!

John Mark

West Sacramento

Hello Team,

Where did January go? 1 month down and 11 to go. January was a great month; we increase our layaway balance compare to January 2020. We also sold more than January 2020 and we ended up positive in our loan balance. West Sac goals for this year are to hit 100k in our layaway balance and finally break the "famous" 500k "mark" in loan balance. It will be challenge but we are up to and ready for it. The month of love is here, and we are pump and ready . We have a lot of jewelry selection ready for you!!! A soft remodel was done to the sales floor to give it a nice and clean look for valentine day. The store has been decorated from head to toes, showcases, windows, ceilings, computers, and we also have a deal of the day and special of the week which it will change every week. Please follow us https://www.facebook.com/LOYALTYPAWN1 for live videos, special sales and help us share our content. Loyalty Pawn is always looking for talent and motivated people that are ready to work, if you know anyone please let them know. The price of stamp and certification for the post office is increasing, please ensure that we are enrolling our clients in text reminders. As always, we continue to wear a facemask and sanitize as frequently as possible . Please stay safe and healthy.

Jose Velazquez