1 minute read

Letter from the President

Hello Team Loyalty,

Well one month of 2021 is over, for me it was pretty uneventful. I was expecting a big change from 2020, but that did not happen. We will see what the coming months will bring us. I am waiting to see movie theaters open. I miss taking my kids to the movies!! I did take them out to dinner when they reopened for outside seating it was cold but nice to eat out.

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We had a good January with strong instore sales and fairly decent pawn service charges. We did drop quite a bit in our loan balance which will affects our coming months pawn service charges. We will need to stay on top of our roll overs, loan bumps and customer service in order to hit our 2021month projections. There is much talk about another Federal stimulus bill coming out soon so our clients maybe in the buying or redemption mood the goal would be to offer our clients a reason to roll over their loan and make a purchase.

Wayne and I have been sourcing lots of new jewelry items and I know Wayne has been working quickly on getting the merchandise out to each location. Tony and I have also been sourcing other luxury goods purses and brand name jewelry pieces we are also working on getting these items inventoried and out to the stores as well. Reach out to Wayne and Tony with requests and maybe offer some help. Let's make this Valentine’s Season a great sales time to make up for some of the pawn service charges loss.Lastly tax season is coming as well so that should help with our sales also. We have all the tools to have an extremely successful 2021. Thank you to everyone for the hard work you are all putting in!!

Gratefully,

Stan Lukowicz, III