Thecompleteguideto compliancetraining
Thecompleteguideto compliancetraining
Benefitsof
effectivecompliance
Compliancetraining successstories
Buildingthebasicsofyour compliancetrainingprogram
Compliancebest practicesbyindustry
Bestpracticesforbetter compliancetraining
Regardlessofyourindustry, effectivecompliancetrainingisthekey toensuringthateveryoneinyour organizationisworkinginaccordance withapplicablelawsandregulations.
Manyorganizationsarerealizingthattheyneedtotakeamorestrategic approachtocomplianceand,accordingtoBrandonHallGroup,72%of companiessaytheyaretryingtoimprovetheircompliancestrategy.Butit’s hardtoknowwheretostart.That’swhywe’vecreatedthisguidetohelp makecompliance,specificallycompliancetraining,alittleeasier
Byusingthisguide,you’llgainabetterunderstandingofthebenefits,core topics,andbestpracticesofcompliancetraining.You’llalsoreadreal-world examplesfromcompaniesthathaveusedLitmos’LMStoimprovetheir employeecompliancetrainingprograms Readytostopstressingabout compliancetrainingandbuildaprogramthatworks?Readon!
of companies say they are trying to improve their compliance strategy
Benefits ofeffective compliance
Aneffectivecompliance trainingprogramoffers
numerousreturnon investment(ROI)benefits fororganizations.Whilesome ofthesebenefitsaredirect andquantifiable,othersare indirectandpertaintorisk mitigationorimproved organizationalculture.
Enhancedworkplace cultureandreputation
Prioritizingthesafetyandwellbeingof youremployeesthroughcompliance trainingcanleadtobetteremployee relations,betterbusinessopportunities, increasedemployeeretention,and improvedtalentacquisition.Internally, continualcompliancetrainingcan improvethewayyouremployeesview yourorganizationandcancontributeto ahealthierworkplacecultureof compliance.Fromanexternal standpoint,investinginthedeployment andcontinualimprovementof compliancetrainingdemonstratesyour organization’scommitmenttoethical behavior,whichislikelytobuildtrust withcustomers,partners,andother externalstakeholders.
Improvedefficiency andproductivity
Whenacompanyhasapositive complianceculture,itdemonstratesto employeesthattheiremployeris lookingoutfortheirwell-being This leveloftrustcanleadtoamore engagedandproductiveworkforce. Furthermore,standardizedprocesses thataredesignedwithcompliance requirementsinmindcanleadtomore streamlinedoperations,reducing wastedtimeandresources.
Costsavingsfromtraining
Byintegratingcomplianceintoregular trainingprograms,companiesmay saveonthecostsofofferingseparate trainingsessions.Havingproper compliancetraininginplacecouldalso helporganizationsavoidunknowingly incurringfinesfromregulatorybodies, legaldisputes,andlawsuits.
Betterdecision-making
Withacomprehensiveunderstanding ofcompliancestandards, managementcanmakemore informeddecisionsrelatedtohiring, compensation,benefits,andother functions.
Attractandmaintaincustomers
Somecustomers,suchaslarge enterprises,highlyregulatedindustries, andgovernmentpurchasersrequire businessestodemonstrateadherence tospecificcompliancestandards. Thesestandardsmayinclude compliancewithacodeofconduct, anti-briberyandcorruption,and vendormanagementpolicies. Improvingcompliancethrough effectivetrainingcouldopenthedoor totheselucrativeopportunities.
Riskmitigation
Implementingcomprehensive compliancetrainingcanhelp employeesidentifypotentialissues beforetheybecomesignificant problems Leadersandemployees whoreceiveconsistent,high-quality compliancetrainingmaybebetter equippedtoaddressthoseissues proactivelyandpotentiallyreduce risksrelatedtoworkforce management
Future-proofing
Regulatoryenvironmentsare continuallyevolving.Anorganization witharobustcompliancetraining programmaybebetterpositionedto adapttochangesandensurelongtermsustainabilitybyavoidingthe costsofsignificantoverhauls.
Tomaximizethesebenefits,it'sessentialthata compliancetrainingprogramisnotseenas merelycompulsory,butisdeeplyintegrated intoyourorganization'scultureandoperations.
HRandL&Dleadersmayconsidercertain safeguardstoensureefficacyandROIoftheir complianceprograms,suchasregularaudits, trainings,andfeedbackmechanisms.
Implementing,tracking,and updatingyourcompliancetraining programthroughonecentralizedlearning solution,suchasalearningmanagement system(LMS),canalsoreducethe administrativestrainoftenassociated withcompliancetraining–especially ifthatsolutionoffersalibraryof regularlyupdated,off-the-shelf compliancecourses,APIsto integratewithyourexistingtech stack,androbustreporting.
Astrongcompliance programisthevitalthread thatweavestogetherour commitmenttoemployee mentalandphysical well-being,regulatory adherence,andaculture ofintegrity,ensuringour organization'sprosperity andgrowth.
KyileStair
ChiefPeopleOfficer
Compliance training success stories
Whileimplementinga compliancetrainingprogram mayseemlikemoreofachore thanabusinessimperative, havingefficient,engaging,and accuratetrainingcouldmakea realdifferenceinmultiple businessoutcomes.Companies acrossavarietyofindustries haveseentheimpactof comprehensivecompliance trainingprograms.
Amedium-sized,local authorityinWestEssex struggledtokeeptheir employeesengagedin compliancetraining.
Byimplementingacompliancetraining programthroughLitmosthatincluded pre-built,off-the-shelftrainingcoursesintheir program,EppingForesthasachieved90% engagementandtheircompliancetraining completionrateshaveincreasedwith Safeguardingcompliancenowat94%and HealthandSafetynowat80%compliance
compliance achieved through improved training completion rates
Astrongcomplianceprogram isthevitalthreadthatweaves togetherourcommitmentto employeementalandphysical well-being,regulatoryadherence, andacultureofintegrity, ensuringourorganization's prosperityandgrowth.
JulieDixon Learning&TalentBusinessPartner,PeopleTeam EppingForestDistrictCouncil
Readthecasestudy
IntheirsearchforanLMS, compliancewithcurrentISO Accreditation(competency andtraining)wasatop traininggoalforRussell MineralEquipment(RME),a globalleaderinthedesign, manufacture,andsupplyof grindingmillrelining technologiesandservices.
AnothertoppriorityforRMEwaspassingauditsand maintainingaccreditations,achallengingtaskthat requiresquickaccesstolargeamountsofdata. SinceLitmosgaveRMEthetoolstobuildlearning pathsbasedonareaorjobrole,theRMEteamwas abletoeasilypullthenecessarylicensing, requirements,andcompliancetrainingreportsfor theauditor,andpassedwithflyingcolors!
SincechoosingLitmos,RMEhasalsoseena significantnumberofnewRME-specifictechnical, technology,sales,andservice-relatedcoursesnow createdwithinthesystemandaccessedbytheir learnersacrosstheglobe.Theycurrentlyhaveover 120proprietarycoursesbuiltoutandtheRME Fabricationteammaintains99%compliance.
Somethingthatwouldhavetaken usmonthsandyearstodo—go aroundtoeachoftheteamsand developtheircoursesforthem— they’veactuallybeenableto developthecoursesthemselves withourguidanceandassistance.
IsabelMalferrari Learning&DevelopmentAdvisor RusselMineralEquipment
Read the case study
Building thebasics ofyour compliance training program
Compliancetrainingis indispensablefor organizationsaimingto maintainethicalstandards andlegaladherence. However,thescopeoftopics thatcompliancetrainings needtocover–whichwe’ll listforonlythreeindustries, below–canbeextensive andoverwhelming!
Asimplewaytothinkabout compliancetrainingfundamentalsis byfocusingonthreekeyareas: yourpeople,theirsafety,andyour organization’ssecurity.Thesethree fundamentalcriteriaforcompliance areconsistentacrossmost businesses,affectmostemployees, andshouldbeatthecoreofany effectivecomplianceprogram. Whenbuildingacompliancetrainingprogram,startwiththese fundamentalconsiderationsbeforechoosingtheappropriate trainingtopicsforyourregion(s)andindustry.
workingsafely workplacehygiene firesafety
CORE COMPLIANCE
Compliance bestpractices byindustry
Thetrainingtopicsyour organizationprioritizesinits complianceprogramstrategy couldvarybasedonthe regionsyouoperateinand yourindustry.Thislistofbest practicesisnotexhaustive,but mayhelpyoubegintonarrow downthebesttopicsforyour compliancetrainingprogram.
Compliancebestpracticesbyindustry:
Healthcare
Inthehealthcareindustry,compliancetrainingiscrucialtoensure patientsafety,datasecurity,andregulatoryadherenceacross differentcountriesandregions.Thelistofbestpracticesbelowis notexhaustive,butmayhelpyoustartthinkingaboutareasof focusforyourhealthcarecompliancetrainings:
International regulatoryframeworks
Effectivecompliancetrainingin differentcountriesmaycovera varietyofapplicableregulatory frameworks.Theseinclude,but arenotlimitedto,trainingon regulationssuchastheHealth InsurancePortabilityand AccountabilityAct(HIPAA)inthe UnitedStates,theGeneralData ProtectionRegulation(GDPR)in theEuropeanUnion,andother country-specificregulations
Ethicalconduct andprofessionalism
Theimportanceofethicalconduct andprofessionalisminhealthcare canbereinforcedthrough compliancetraining,withcourses thatfocusonethicalprinciples, patientrights,informedconsent, conflictsofinterest,andmaintaining professionalboundaries.
Dataprivacyandsecurity
Ensuringthesecurityofpatient dataisparamountinhealthcare. Effectivecompliancetrainingmay addressdataprivacyandsecurity regulations,suchastheGDPRand HIPAA,whiletrainingemployeeson datahandlingpractices,encryption methods,accesscontrols,and incidentresponseprocedures.
Clinicalguidelines andbestpractices
Effectivecompliancetraining helpshealthcareworkers understandclinicalguidelines andbestpracticesestablished byinternationalhealthcare organizations–suchastheWorld HealthOrganization(WHO)and theCentersforDiseaseControl andPrevention(CDC)–andmay covertopicssuchasinfection control,medicationsafety, medicalrecorddocumentation, andevidence-basedpractices
Cross-culturalcompetence
Fosteringculturallycompetent careandsensitivitytodiverse patientpopulationsisanother potentialbenefitofcompliance traininginhealthcare.Thebest healthcarecompliancetraining helpshealthcareworkersprovide culturallyappropriatecarethat addresseshealthdisparities.
COURSEHIGHLIGHT: HIPAAPrivacy&SecurityBasics
LearnthebasicsoftheHealthInsurancePortabilityandAccountabilityAct (HIPAA)andhowtocomplywiththerulestoavoidsecuritybreachesandfines
Compliancebestpracticesbyindustry: Financialservices Inthefinancialservicesindustry,compliancetrainingiscrucialtoensure regulatoryadherence,riskmanagement,andethicalconduct Thelist ofbestpracticesbelowisnotexhaustive,butmayhelpyoustartthinking aboutareasoffocusforyourfinancialservicescompliancetrainings:
Knowyourcustomer (KYC)andanti-money laundering(AML)
Compliancetrainingcanhelp financialprofessionals understandtheimportanceof KYCandAMLprocedureswhich areinplacetoensurethat employeesverifycustomer identities,assessriskprofiles,and detectandpreventmoney launderingandterroristfinancing activitiesConsidercovering regulatoryrequirements,redflag indicators,andreporting obligationsinyourfinance compliancetraining.
Regulatorycompliance
Compliancetrainingasitapplies tothefinancialservicesindustry mayvarybyregion,butexamples ofsuchregulationsmayinclude theDodd-FrankAct,theSecurities ExchangeAct,Consumer FinancialProtectionBureau (CFPB)regulations,SarbanesOxleyActof2002(SOX)for transparentdisclosureof financialinformation,orthe PaymentCardIndustryData SecurityStandard(PCIDSS)for handlingcreditcardinformation. Considerincludingconsumer protection,fairreporting requirements,record-keeping, anddisclosureobligationsinyour financecompliancetraining.
Investmentand tradingcompliance
Compliancetrainingthat addressesregulationsrelatedto investmentandtradingactivities mayvarybyregionExamplesof suchregulationsmayinclude,but arenotlimitedto,theInvestment AdvisersAct,theSecuritiesAct,or theCommodityExchangeAct. Trainingtopicsforinvestment andtradingcompliancemay includeinsidertrading,market manipulation,conflictsofinterest, andcompliancewithtrading rulesandregulations.
Riskmanagement
Compliancetrainingcouldequip employeeswithriskmanagement practicesspecifictothefinancial servicesindustry,ifyouinclude trainingthathelpslearnersidentify, assess,andmitigaterisksrelatedto investments,lending,cybersecurity, operationalprocesses,and regulatorycompliance.
Codeofconductðics
Theimportanceofethicalconduct andprofessionalisminfinancial servicescanbereinforcedthrough compliancetraining.Topicsfor compliancetrainingsmayinclude conflictsofinterest,confidentiality, faircompetition,insidertrading, andresponsibleuseofcustomer information.
COURSEHIGHLIGHT: CybersecurityOverview
Definecybersecurityandgiveyoutipsonhowtoidentifythreats aswellastheroleemployeesplayindefendingthosethreats
Whistleblowerprotection
Helpemployeesunderstandtheir rightsandtheimportanceof reportingpotentialmisconduct byincludingwhistleblower protectionlawsandreporting proceduresinyourcompliance trainings.
Dataprotection&privacy
Compliancetrainingthat addressesdataprotectionand privacyregulationsmayvaryby regionExamplesofregulations thatmaybecoveredbyyour compliancetraininginclude–but arenotlimitedto–theGrammLeach-BlileyAct(GLBA)orthe EuropeanUnion’sGeneralData ProtectionRegulation(GDPR) Considerexploringdatasecurity trainingtopicslikedata classification,securedata handling,encryption,identityand accessmanagement, incidentresponse,andcustomer dataprotection.
Marketconduct &fairpractices
Helpemployeesunderstandtheir responsibilitiesintreating customersfairlyandavoiding discriminatorypracticesby providingcompliancetrainingthat coversmarketconductregulations andfairpracticesinthefinancial servicesindustry.Thesetrainings mayincludetopicslikefair competition,antitrust,fairlending, fairdebtcollection,fairpricing, andfairadvertisingpractices
Compliancetrainingis crucialforfinancialservices professionals,including executives,managers, complianceofficers,and front-linestaff.Theright compliancetrainingstrategy doesmorethanhelp organizationsmeetcritical regulatoryrequirements;it promotesethicalconduct, mitigatesrisk,andbuilds institutionaltrust.
SeanLannan ChiefFinancialOfficer
Compliancebestpracticesbyindustry:
Information Technolgy
IntheITindustry,compliancetrainingiscrucialtoensuredata security,privacy,andregulatoryadherence.Thelistofbestpractices belowisnotexhaustive,butmayhelpyoustartthinkingaboutareas offocusforyourITcompliancetrainings:
Dataprotection&privacy
Compliancetrainingasitrelates todataprotectionandprivacy regulationsvarybyregion,but maycoverregulationssuchas theGeneralDataProtection Regulation(GDPR)orthe CaliforniaConsumerPrivacyAct (CCPA).Considerincludingdata protectionandprivacytrainings thatcovertopicslikedata classification,securedata handling,encryption,access controls,databreachresponse, andemployeeresponsibilitiesin safeguardingcustomerdata
Cloudcomputing &datastorage
Withtheincreasingadoptionof cloudservices,compliance trainingneedstoaddressthe uniquechallengesand considerationsofcloud computingTrainingsmightcover topicslikedatasovereignty,data transferagreements,vendor management,andensuring compliancewhenusing cloud-basedservices.
Softwarelicensingand intellectualproperty
Tohelpemployeesunderstandthe importanceofrespectingcopyright restrictionsandprotecting proprietaryinformation,compliance trainingshouldexploretopicslike softwarelicensingagreements, copyrightlaws,andintellectual propertyprotection.
ITgovernance &riskmanagement
ConsideraddressingITgovernance frameworks,suchasCOBIT (ControlObjectivesforInformation andRelatedTechnologies),inyour ITcompliancetrainingprogram TopicsforITcompliancetraining mayincludeITpoliciesand procedures,riskassessment, complianceaudits,change management,anddisaster recoveryplanning
Cybersecurityawareness
Compliancetrainingon cybersecuritybestpracticesmay includetopicssuchasidentifying andmitigatingcyberthreats,secure codingpractices,socialengineering, phishingawareness,password management,networksecurity,and incidentresponseprocedures.
COURSEHIGHLIGHT: GeneralDataProtectionRegulation
Getexamplesandtipsonhoworganizationscan reinforceGDPRcomplianceintheirday-to-daywork
Learnmore
Incidentresponse&data breachmanagement
Trainingonincidentresponse proceduresanddatabreach managementisalsoa considerationforITcompliance trainingprograms.Topicsforthese trainingsmayincludeincident identificationandreporting, containmentmeasures,forensic investigations,customer notificationrequirements,and post-incidentanalysisfor continuousimprovement.
Codeofconduct& professionalethics
Theimportanceofcodeofconduct canbereinforcedthrough compliancetraining.Topicsfor compliancetrainingmayinclude conflictsofinterest,confidentiality, integrity,professionalism,and responsibleuseoftechnology resources,includingtheuseof generativeartificialintelligence.
Byunderstandinghowthesebestpractices applytoyourindustryandbusiness,and ensuringyouremployeesarewell-informed oftheircomplianceresponsibilities,your organizationcouldsavetime,money,and administrativeheadaches.
Remember,thelegalandregulatorylandscapecanchange,soit’sessentialto stayupdatedwiththelatestdevelopmentsandadjustcompliancetraining programsaccordingly.Consultingwithlegalexpertswhospecializeinregulatory andindustrycomplianceinyourregioncanensureaccuracy.Dependingonthe sizeofyourorganizationandthebandwidthofyourL&Dteams,keepingupto datewiththelatestcompliancerequirementscanbeachallenge Litmosoffers acomprehensivelibraryofoff-the-shelfcompliancecoursesthatareregularly updated,sothatyourL&Dteamcanfocusmoreondrivinglearningresults.
View course library
Best practices forbetter compliance training
Understandingtheimportance ofcompliancetrainingand ensuringtheaccuracyand timelinessofyourtraining contentisagreatplacetostart, butonceyouhavebuiltyour courses,yourorganization needstoensurethatyour compliancetrainingcontentis operationalizedeffectively.
ImproveLearnerEngagement
Lackofemployeeengagementisacommonchallengeincompliance training.Employeesmayviewcompliancetrainingasboringor irrelevant,leadingtolowparticipationandretentionrates.Employees notengagedduringcompliancetrainingmaynotretaintheinformation beingpresentedandmayneedhelpunderstandingtheimportanceof complianceintheirwork.HerearesomestrategiesthatL&Dleadersuse toimproveemployeeengagement.Usethesetoboostengagementin yourcompliancetrainingprogram.
Provideclearobjectives
Clearlycommunicatetheobjectivesandexpectedoutcomesofyour compliancetrainingandaddcompliancetrainingcompletionmetricsto yourindividuallearnerandorganizationalgoals.Takingthesestepswill illustrateyourorganization’scommitmenttocomplianceandlet employeesknowwhattheywillgainfromthetraining.
Makeitrelevantandaccessible
Showyouremployeeshowcompliancerelatestotheirdailyworkandthe impactithasontheorganizationusingreal-lifeexamplesandcase studiesthatrelatetotheirjobfunctions.Makecoursematerialsavailable onmobileandoffline,toensurethatlearnerscanparticipateintraining anytime,anywhereLearnerswhouseAI-poweredlearningtoolslikethe LitmosAIAssistantandLitmosAIPlaylistscanmoreeasilyfind,summarize, orrecallkeypointsfromcriticalcompliancetraining,withoutcombing throughsearchresultsoraskingamanager.
Offerbite-sizedlearning
Breakdownthecompliancetrainingintosmaller,digestiblemodulesor microlearningsessionsThisapproachallowsemployeestolearnattheir ownpaceandfitthetrainingintotheirbusyschedules.
Provideongoingsupport
Offerresourcesandsupportmaterialsthatemployeescanaccessafter thetrainingThiscanincludejobaids,referenceguides,andonlineforums whereemployeescanaskquestionsorseekfurtherguidance.
Makelearningstick
Youcanimprovelearnerretentionbyre-trainingandprovidingtoolsthathelp learnersreinforcecoreconcepts.Pushoutquizquestionstolearnerswithin weeksormonthsofcompletionusingLitmos’Boostfeature,toseeiflearners havetrulyretainedcriticalcomplianceinformationEnablingtheLitmosAI Assistantcanalsohelplearnersaccessinstantsummariesoftheircompleted trainingsessions,anytime,anywhere.
Clustercompliancetrainingfor asmoothlearningexperience
LitmosLearningpathspackagemultiplerelatedcoursestogetherinaspecific order.Thismeansthatwhenyouaddavarietyofworkplacesafetycompliance coursesintoalearningpath,eachcoursewouldonlybeaccessibleby completingtheonebeforeit.Keepingrelatedcoursesinthesamelearningpath allowsemployeestomovethroughaseriesofmodulesmorequicklyandeasily, withoutleavingtheplatform.Learnerscanalsocreatetheirowncustom playlistsusingtheLitmosAIPlaylisttool,bysimplyaskingtheAIPlaylisttocreate alearningpathabouttheircompliancetopicofchoice.
Useinteractive,multimedialearningmethods
Incorporateinteractiveelementsintothetraining,suchasquizzes,casestudies, andsimulationstoencourageactiveparticipationandapplicationtopractical scenarios.Multimediaelements,suchasvideos,infographics,andinteractive presentationsalsomakethetrainingvisuallyappealingandengaging.
Gamifythetraining
Incorporategamificationelements,suchasleaderboards,badges,andrewards tomakethetrainingmoreengaging,enjoyable,andmotivatingtoemployees.
Leadbyexample
Ensurethatleadersandmanagersactivelyparticipateinthecompliance traininganddemonstratetheircommitmenttocompliance.Whenemployees seethattheirleadersvaluecompliance,theyaremorelikelytoengageand takeitseriously
Evaluateandseekfeedback
Regularlyassesstheeffectivenessofthecompliancetrainingandgather feedbackfromemployees.UseyourLMS’sreportingtoolstounderstand learningmetricsandtrends,anduselearnersurveysorfocusgroupsto identifyareasforimprovement.
LeverageLMStoolsforcourse creationandimplementation
Limitedresourcesposeasignificantchallengeincompliancetraining.It canbetimeconsumingandcostlytocreateandmaintainacompliance trainingprogram,especiallyfororganizationsthatmaylackspecialized legalknowledgeorresources
InSAI’s2023HealthcareComplianceBenchmarkSurvey,55%of respondentsstatedthatcomplianceneedsareincreasingfasterthan resourcestoaddressthem.Compliancetrainingiscrucialforhelping employeesunderstandthelaws,regulations,andcompanypoliciesthat mightreduceriskandreputationalharm
of respondents stated that compliance needs are increasing faster than resources to address them.
Useonlinetrainingplatformsthatoffer pre-builtcompliancecourses,AIpoweredlearningtools,automation features,andadministrativesupport toreducethestrainonyourresources.
Litmosoffersadiverselibraryofoffthe-shelflearningcontent,and embeddedAIfeaturesthatmake learningmanagementmoreefficient, sothatyourteamcanfocuslesson administrativetasksandmoreon drivinglearningresults!
Litmosoffersadiverselibraryof off-the-shelflearningcontent,so thatyourL&Dteamcanfocus ondrivinglearningresults.
ConnectyourLMSwith therestofyourtechstack
Createaconsistentexperienceforyourlearners,whileintegratinglearning outcomeswithyourbusinessgoals.LitmosTrainingLMSplayswellwith others!AdminscanintegrateLitmoswithothersystemssuchasCRMorHR managementsoftwareusinganyofthe50+connectorsortheAPI
learningforconsistency
CCompliancerequiresallemployeesacrossanorganizationtoreceivethe sameleveloftraining,andthatallemployeesgrasptheirresponsibilities andtheconsequencesofnon-compliance.Inconsistencyintrainingmay leadtodisparateinterpretationsofrulesandregulations,whichcouldlead toalackofclarity
Usingstandardized,centralizedtrainingmaterialsandimplementingan employee-wideonboardingprogramcouldhelpyourorganizationcreatea moreconsistentandcohesivecompliancetrainingprogram.Also,consider offeringrefreshertrainingstoensurethatallemployeeshaveaconsistent anduptodateunderstandingofcomplianceinformation, regardlessofwhentheywerehired.
Userobusttrackingand documentationtools
Trackinganddocumentingtrainingiscriticalforcompliancetrainingbut remainsachallengeformanyorganizations.KPMG’sCCOSurveyreported thatwhile84%oforganizationsprovideenterprise-widecompliance reporting,only47%ofCCOssaytheirorganizationhasareportingsystem thatisintegratedwithcompliancemonitoringandacrossfunctionsand businessunits.
Havingastaticannualreportoncompliancetrainingmetricsisonething, butdoesyourorganizationactivelymonitortheprogressofyouremployees astheycompletetrainings?Assessingdynamicdataregularlycanhelp improveemployeecompletionratesandcouldprovideregulatorybodies withdatathatdemonstratescompliance.
Considerditchingyourmanualprocesses,whichcouldleadtomore humanerrorinreporting,andlookintocentralizingyourlearnerdataso thatdocumentationofemployeetrainingandcompletionratesisallinone, easy-to-accessplace
Trackingemployees’training progressandmeasuringthe successofyourcompliance trainingprogramiseasywith Litmos’built-inreports.Litmos givesyouradminsinsightsinto employeecoursecompletions, quizresults,andotherdataand allowsthemtoexportcustom reportsinminutes, nothoursordays!
Keepcontentupdated andaccurate
Keepingupwithchangesincomplianceisanothercommonchallenge facingHRandL&DleadersLaws,regulations,andcompanypoliciesare constantlychanging,andensuringthatemployeesareuptodateonthe latestinformationcanbetough.Dependingontheresourcesavailablein yourorganization,manualreviewsandupdatesoncompliancetraining isn’talwayspossible,andcertainupdatescanfallthroughthecracks.
Ifyouhavetheresources,considerdesignatingleaderswithinyour organizationwhocanassessyourcurrentcompliancecoursesandlearning forregional,legal,andregulatoryaccuracy.Usingpre-builtcompliance contentcanhelpfillinthegapswhenresourcesaretight,butmakesure thatanyoff-the-shelfcompliancetrainingyouuseisuptodate.
Makecompliance deadline-driven
Getthetimingrightbyensuringyouremployeesare compliantbeforeacertaindate.Litmos’compliancedate featurekeepsyourlearnersfromfallingthroughthegap,by lettingadminssetfirmanddynamictime-basedcriteria foremployeecomplianceCompliancecanbedetermined bydateofcompletion,dateassigned,orenddate.Admins canalsosetuprollingcompletiondates.Litmoswill automaticallysendanotificationbyemailorSMStoany learnerwhodoesnotcompletecourseswithinthedate parameters,toinformthemthattheyarefallingoutof complianceandputthecourseontheirtodolist Managerscanadditionallyseewhichemployeesare overdueforcompliancetraining.
Setcleargoalsformeasuring compliancetrainingimpact
Doesyourorganizationknowtheimpactofitscompliancetraining?Arecent KPMGCCOsurveyreportsthatonly29%oforganizationsactivelyassessthe complianceproficienciesandskillsoftheirstaffonanongoingbasis. Measuringtheefficacyofanytrainingprogramisthebestwaytoidentify improvementareasandensureyourtrainingmeetsitsgoals.
Tounderstandtheimpactyourtrainingmayhaveonemployees,youcan usesurveys,focusgroups,andotherevaluationmethodsThiscanhelpyour teamunderstandwhatknowledgehasbeenretainedbyyouremployeesand identifyareasforimprovement.
Yourleadershipteammightalsowanttoreviewanycomplianceincidents thatoccurbeforetrainings,andtracktrendsinincidentreportingSeeinga spikeinincidentreportingafterimplementingacompliancetraining programisn'tnecessarilyabadthing;itmaymeanthatthoseemployees havemoreawarenessofcomplianceissuespost-trainingandfeel compelledtoreport.Acompanythathasnoincidentsisn'tanindicatorof perfectcompliance,it'spotentiallyanindicatorthatemployeesaretooafraid toreport,ortheythinkareportwon’tbetakenseriouslybymanagement
Cepedeteatioquedoluptatquiuntquaenusmagnaturautqueconsecores eosmiliuntesrepudispaexplibus,sectasmaximolorrupitaecatemvidero consenimodipsaeveliquaspaetaliquam
Makecompliance deadline-driven
Eachcompanyhasitsuniquesetofrulesand regulationstoadhereto,andadiversearrayof employees,frommanydifferentculturalbackgrounds Aone-size-fits-allapproachtocompliancetraining willnoteffectivelyaddressthespecificneedsofyour organizationanditsemployees.AsanL&Dprofessional responsibleforcompliancetraining,youmaywantto avoidfallingintothetrapofusingacookie-cutter templateforallemployees
Providetrainingmaterialsinmultiplelanguagesandconsidercultural differenceswhendevelopingtrainingmaterialsandmethods.Tomakeyour employeelearningexperienceunique,considerleveragingembeddedAI learningtoolsliketheLitmosAIAssistant,whichinstantlyprovideslearners withaccurateandsourcedresponsestocourse-relatedquestionsCreate learningpathsandutilizeanycustomizationoptionsyourLMSprovides, includingbutnotlimitedto:AI-poweredcontentauthoringtools,templates, embeddedcontent,andcontentglobalization/translation.
Empowermanagers
Compliancetrainingrequiresinformedandempowered managersGiveyourmanagersthetoolstheyneedtoget informationataglanceandkeepdistributed,remote,orhybrid teamsontask.ConsiderleveragingAItoolsliketheLitmosAI Assistanttoautomatecompliancecourseassignmentand progressreporting.Otherone-clicksolutionsfromLitmoscan helpmanagersnotifystaffofupcomingoroverduetrainingvia emailorSMS,approveproposedtrainings,reviewescalations, andrunadhocreportsforcompliance
AlignAItoolsandAIusage tothelatestregulations andcompanypolicies
IntheageofAI,companiesarescramblingtoprotecttheir IntellectualProperty(IP)andkeeptheirdatasecure. WhetheryourorganizationisrestrictingtheuseofLarge LanguageModels(LLMs)orestablishingcompany-wide policiesforleveragingAItoolsintheworkplace,you shouldbeexaminingthelatestregulationsandbest practicesforyourindustryandregionwhile communicatingtheimportanceandimplicationsofyour AIpoliciestoeverymemberofyourorganization.AnyAI toolsorsolutionsyouintegrateintoyourtechstackshould bevettedbyleadershiptoensurethattheymeetyour company’sethical,privacy,andsecuritystandardsforAI
Compliancetrainingis thefoundationofethical businesspracticesthat safeguardsabusiness’s reputation,fosters trust,anddrivessuccess
MikeScarbrough CEO
AtLitmos,webelievethatcompliance doesn’thavetobeachore,andthat makingyourworkforcecompliantis somuchmorethancheckingoffabox.
CompaniestrustLitmoscompliancetrainingLMSformany reasons,includingitsnotablesecuritycertifications,data encryption,highavailabilitydeployments,strictauthentication, andapplicationsecurity.Plus,itautomatesmuchofthe managementofthelearningprogram.L&Dprofessionalscan focustheirtimeandattentiononensuringcompliancecourses arecurrent,keepingemployeetrainingup-to-date,and monitoringotherimportantperformancemeasures.
Whetheryou’restartingfromscratchortakingafreshlookat yourcompliancetrainingprogram,wehopethatthisguide providedtheinsightsyourteamneedstogetstarted.
ReimaginingComplianceTraining:ANewLearningExperiencetoDrivePerformance
https://membershipbrandonhallcom/blog/reimagining-compliance-training-a-newlearning-experience-to-drive-performance-research-summary/
AI’s2023HealthcareComplianceBenchmarkSurvey
https://www.sai360.com/resources/grc/healthcare-grc/2023-healthcare-compliancebenchmark-report-whitepaper-pdf?mkt tok=NzYwLVlORy01OTkAAAGOUjWMRtuto6 kdbI 9n vSvFoWSoCbxn4 I6RVIop36Oig41kqWmozjFhNdYG3YZ68A Rd4zNeLHhk36AODSR QJpuxb8GueyZs8dxRE4TszU
KPMG’sCCOSurvey
https://assets.kpmg.com/content/dam/kpmg/pa/pdf/compliance-journey-survey-2017.pdf
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Litmosproductsandservicesmentionedhereinaswellastheirrespectivelogosaretrademarksorregisteredtrademarksof Litmos(oraLitmosaffiliatecompany)intheUnitedStatesandothercountriesAllotherproductandservicenamesmentioned arethetrademarksoftheirrespectivecompanies
Nopartofthispublicationmaybereproducedortransmittedinanyformorforanypurposewithouttheexpresspermissionof LitmosTheinformationcontainedhereinmaybechangedwithoutpriornoticeSomesoftwareproductsmarketedbyLitmos anditsdistributorscontainproprietarysoftwarecomponentsofothersoftwarevendorsNationalproductspecificationsmay varyThesematerialsareprovidedbyLitmosforinformationalpurposesonly,withoutrepresentationorwarrantyofanykind, andLitmosoritsaffiliatedcompaniesshallnotbeliableforerrorsoromissionswithrespecttothematerialsTheonly warrantiesforLitmoscompanyproductsandservicesarethosethataresetforthintheexpresswarrantystatements accompanyingsuchproductsandservices,ifanyNothinghereinshouldbeconstruedasconstitutinganadditionalwarranty
InparticularLitmosoritsaffiliatedcompanieshavenoobligationtopursueanycourseofbusinessoutlinedinthisdocument oranyrelatedpresentation,ortodeveloporreleaseanyfunctionalitymentionedthereinThisdocument,oranyrelated presentation,andLitmosoritsaffiliatedcompanies’strategyandpossiblefuturedevelopments,products,and/orplatform directionsandfunctionalityareallsubjecttochangeandmaybechangedbyLitmosoritsaffiliatedcompaniesatanytime foranyreasonwithoutnoticeTheinformationinthisdocumentisnotacommitment,promise,orlegalobligationtodeliver anymaterial,codeorfunctionalityAllforward-lookingstatementsaresubjecttovariousrisksanduncertaintiesthatcould causeactualresultstodiffermateriallyfromexpectationsReadersarecautionednottoplaceunduerelianceonthese forward-lookingstatements,andtheyshouldnotberelieduponinmakingpurchasingdecisions
