200 Fairbrook Dr, Suite 101 Herndon, VA 20170
Lincoln Messenger
fourth quarter • issue 18 • january 2018
Community Service page 3
Call Center page 4
2017 Moments page 5
inspiration
A Letter from Philip: Commitment I must admit, as a child, January was one of my least favorite months. As I came down off the high of the holidays, with to many sweets and to much time off of school, I was met with the cold reality that the next extended break was many months away, and growing up in the Midwest, so was the warmth of summer! As I grew in my professional career, January has brought a much more positive feeling, a new opportunity to build on the success of the past, and continue to strive for improvement in the areas where I might have fallen short. With the first month of the year under our belt, we are off and running on another year of pushing ourselves to improve together, to find new ways to connect to our residents, our partners and each other while reinforcing what has worked in the past. 2017 was a great year for LMH as a whole, with our most CEL Awards to date (105 to be exact), with that being said, 2018 brings an opportunity to GET BETTER! Whether you are working on personal goals, family goals,
“Always bear in mind that your own resolution to succeed, is more important than any other one thing.”
– Abraham Lincoln November 5, 1855
professional goals or your team’s goals, know that success or failure is not achieved at some point later in the calendar, it is achieved with the decisions we make today, and the actions we take…next. Make your next action one that moves you along (or gets you back on track ;-) towards reaching your goals. The process of pushing for growth means that whether or not you hit the target, you will get better! Good Luck! – Philip Rizzo Vice President of Operations Philip Rizzo is the Vice President of Operations for LMH and is responsible for the overall management and daily operations. As a former soldier and son of an officer, Philip is committed to serving the men, women and families LMH is privileged enough to call our residents.
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