Is Arlo Camera not syncing with the base station? Try these solutions

Is Arlo Camera not syncing with the base station? Try these solutions lightspeedfix.blogspot.com/2022/06/is-arlo-camera-not-syncing-with-base.html

If you cannot make your Arlo camera sync with the base station even after trying your best, you are at the right place. In this guide, we have put together the reasons why your Arlo camera is not syncing with the base station and what can you do to resolve the issue.

Most often than not, a dead battery is a reason why the Arlo camera is not syncing.

Similarly, if the camera is installed far from the base station, you can have sync-related problems.

Let’s look at all the reasons that can create a problem with the camera and base station syncing. After we identify all the possibilities behind the problem, we will move on to the fixes.

Reasons why Arlo Camera is not syncing with the base station Here are all the possible causes that can create hurdles in the sync between the Arlo camera and the base station: First Things First To sync the Arlo camera with the base station, you must press the sync button present on the Arlo camera after connecting the camera to the base station.

Not in Range If the camera is placed far from the SmartHub, syncing problems are likely to occur.

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App Issue If you are using the mobile app to perform the sync, then any problem with the Arlo app can prevent the camera from syncing with the base station.

Base Station Issue Any underlying issue in the base station will also create hurdles in the syncing of the camera with the base station.

Now that we know about all the possible causes of the issue, it's time to address them one by one.

Keep Arlo camera and base station near each other First of all, we should keep the Arlo camera as close to the base station as possible. Even if the sync is working flawlessly, there will be problems in syncing the camera and the base station because of the large distance between your camera and the base station.

To remove the camera from the position where it is installed and install it at a different location. If this method did not help, move on to the next fix.

Retry The Sync As it is widely known, the base station has a sync button which when pressed, initiates the syncing with the Arlo camera. So, it's recommended to reattempt the syncing of the Arlo camera with the base station. Here’s how: Hit the sync button present on the Arlo camera to try re-syncing it with the base station.

Note: Make sure that the base station is connected to the internet so that the Arlo camera can discover it easily.

Hard Reset The Base Station If the Arlo camera is still unable to sync with the base station, then there is a good probability that the base station is currently facing some issue. This is why it is recommended to hard reset the base station to get rid of the technical glitches and network issues. However, you can get instant support and solutions relating to the Arlo Camera simply by dialing the Arlo Support Number. Follow the steps given here to hard reset the base station of the Arlo camera setup.

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First of all, you need to unplug the base station from the power socket.

Now, you need to wait for at least 5 minutes so that the base station loses the charge.

After this, you should re-attach the power cable as it was in the place before.

After attaching the cable, power on the base station and try syncing the base station with the Arlo camera.

Re-Connect the ethernet cable to the Base Station Base Station needs internet to operate, and it is connected to the router with the Ethernet cable. If the ethernet cable malfunctions or the connection is not proper, your base station will not be able to discover the Arlo via the internet.

So, it is recommended to re-connect the base camera with the internet source using the Ethernet cable. Also, you should make sure that the ethernet cable is in a good condition and that there are no cuts and twists on the ethernet cable. Also, make sure that the light on the router is blinking. If the light is not blinking on the router port, the data transfer will not happen between the base station.

Note: You can track your base station’s internet status from the app and re-arrange the troubleshooting depending on the outcome.

Replace the battery of the Arlo Camera If the Arlo camera is still not syncing, there is a good chance that the camera battery is dead. So it is recommended to discard this dead battery and replace it with a new battery.

Here are the steps to replace the battery of the Arlo camera:

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Unmount the Arlo camera from the wall and turn it over.

Remove the screws from the bottom portion of the camera and remove the cover from the battery compartment.

Now, insert the new battery and replace the battery cover.

Now try to sync the camera with the base station and see if the Arlo camera can sync with the base station.

Conclusion That’s all in this troubleshooting guide. Hopefully, resetting the base station and inserting the new battery will re-sync the camera with the base station. One of the methods mentioned above will surely resolve the syncing problem with the Arlo camera. If you’re unable to sync Arlo Camera with the base station using any of the workarounds, you should call Arlo Customer Support to fix the issue.

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