Travel and Hospitality (TnH) March 2017

March 2017--Final_Layout 1 3/2/2017 9:12 PM Page 1

March 2017--Final_Layout 1 3/2/2017 9:12 PM Page 2

March 2017--Final_Layout 1 3/2/2017 9:12 PM Page 3

FROM THE EDITOR

Amend, Upgrade and Advance!

Publisher & Editor Srishti Rai Director Bharat S. Rai Managing Editor Prem Kumar General Manager - Marketing Prem Sagar premsagar@tnhindia.com (M) +91 99106 81111 Art Director Sunny Singh Web Designer Mohit Chaudhary Senior Reporter Archana Sharma Correspondent (Kolkata) Swaati Chaudhury Accounts Chander Shakher Balodi Administration Executive Sarwat Jahan

For any query, write to us at: info@tnhindia.com

www.tnhglobal.com Printed, published and owned by Srishti Rai. Printed at Somsons Printing Works, 1/7, Doctor’s Lane, Gole Market, New Delhi - 110001, and published at P- 23/90, Connaught Circus, New Delhi 110001; Editor: SRISHTI RAI

As a proud Indian and a travel aficionado, I have a role to play. When I travel abroad I consider it my job to promote my country to all potential visitors. I always suggest the destinations to visit, the hotels to book, the itineraries to experience and the hidden treasures to explore. Of course, I don’t mind these responsibilities. I want everyone to love my country or at least be intrigued enough to travel here and experience it firsthand. So, when the NDA government announced the launch of Incredible India’s new Avtaar, Incredible India 2.0, I was happy that visitors would have a reliable and engaging avenue to reflect on what is great about India as a tourism product.

It is public knowledge globally that travel is a large aid to employment.

By becoming a sizeable contributor

to a nation’s GDP and by expanding point of views the sector can become an agent of change not only for individuals but also for whole countries. Unfortunately, India currently attracts only a small percentage of the global foreign tourist arrivals. Hopefully, Incredible India 2.0 will give the Indian tourism sector the impetus it needs.

In the meantime, we at Travel and Hospitality will continue to showcase and push travel products at home.

To celebrate the revamp of Incredible India, flip to page 26 to unravel ‘Ten less explored destinations in India’.

Don’t forget to get a peek at alluring Meghalaya on page 30. Also in this issue, read our Diplomat Corner (page 38) featuring the interview of His Excellency, Mr. Brian McElduff, Irish Ambassador to India, who speaks about the uniqueness and richness of Ireland as a tourist destination, and why increasing number of Indians are visiting the country and special coverage of SATTE 2017 (page 40).

Do your part- explore India and spread the word!

Srishti Rai Editor

March 2017--Final_Layout 1 3/2/2017 9:12 PM Page 4

A N D

Travel Hospitality

CONTENTS

MARCH 2017 20 COVER STORY

Incredible India 2.0, will it be a game-changer?

10 EXPLORE WORLD Adventure activities in Jordan

23 TRAVEL MANTRA

Smart tips for navigating airport

20

10

23

26

30

33

36

38

26 TRENDS

Ten less explored destinations in India

30 EXPLORE INDIA

Popular places to explore in Meghalaya

33 NEWS

Three glorious days of heritage motoring indulgence!

36 NEWS TAT is focusing on many aspects to attract more number of tourists

38 DIPLOMAT CORNER Ireland: a fascinating land of myths and legends capturing imagination of one and all

March 2017--Final_Layout 1 3/2/2017 9:12 PM Page 5

news

(From Left) Vinay Malhotra, COO, Middle East & South Asia, VFS Global, Zubin Karkaria, CEO, VFS Global, H.E. Luo Zhaohui, People's Republic of China's Ambassador to India & Wei Xiaodong, Vice Director-General, Service Bureau for the Foreign Ministry & its Overseas Missions, People's Republic of China

‘Chinese Visa Application Service Center’ inaugurated at Connaught Place, New Delhi The ‘Chinese Visa Application Service Center’ was inaugurated at New Delhi’s commercial hub Connaught Place, making China visa application facilities centrally accessible for residents in and around New Delhi. he launch of the new ‘Chinese Visa Application Service Center’ will further facilitate tourist exchange and people-to-people to contact between China and India. The centre was inaugurated by H.E. Luo Zhaohui, Ambassador of the People’s Republic of China to India, Wei Xiaodong, Vice Director-General, Service Bureau for the Foreign Ministry and its Overseas Missions of the People’s Republic of China, and Zubin Karkaria, Chief

T

Executive Officer, VFS Global Group, at a ceremony held on 24 February 2017.

The inauguration was also attended by other key members from the Government of the People’s Republic of China’s Ministry of Foreign Affairs, the Embassy of P.R. China in India, and VFS Global.

Operated by VFS Global, the ‘Chinese Visa Application Service Center’ is now located at the Shivaji Stadium Metro Station, Baba Kharak Singh Marg, Connaught Place, New Delhi 110001, having moved from its earlier location in the Saket area.

This centre is on the premises of South Asia’s largest Joint Visa Application Centre, serving 31 client missions under one roof, and noted for its state-of-the-art infrastructure and biometric enrolment capabilities, spacious settings, Premium Lounges for personalised comfort of applicants, and scientifically-designed layout for seamless applicant flow.

Commenting on the launch, Li Bijian, Minister Counsellor, Chinese Embassy in India, said, “With the inauguration of the new office in the new year, I hope that the Chinese Visa Application Service Centre could further expand and enhance its services in order to promote people-to-people exchanges between China and India and make new contributions to the bilateral relations.”

To further aid the P.R. China Government’s efforts to promote tourism, travellers

can also avail of premium packages through ‘China in Luxury’, an initiative offering exclusive travel experiences for visitors.

Said Zubin Karkaria, Chief Executive Officer, VFS Global Group, “We are pleased to launch this new ‘Chinese Visa Application Service Center’ that aims to offer greater convenience and ease to applicants. We anticipate strong tourism growth between India and China and this spacious centre will enable us to cater to the rising demand for China visas and simultaneously enhance the visa applicant’s experience. We are also honoured that the very first ‘China in Luxury’ outlet in the world located in this centre, will go a long way in driving luxury tourism to China.”

As the economic and commercial links between the two nations continue to strengthen, China is emerging as a destination of choice for business and leisure travellers out of India. China’s rich breadth of culture and history, and a great number and variety of world-class tourist attractions, make it a preferred sightseeing destination.

VFS Global has served the Government of the People’s Republic of China since 2008 and currently manages visa services for the government in Angola, Democratic Republic of Congo, Kenya, and India, through a total of 6 visa application cenby T NH DESK tres.

TRAVEL AND HOSPITALITY | MARCH 2017

5

March 2017--Final_Layout 1 3/2/2017 9:12 PM Page 6

news

TCA ABU DHABI SUCCESSFULLY CONCLUDES FIRST LEG OF ROAD SHOWS IN INDIA

With India being the best source market for Abu Dhabi, the Emirate's tourism and culture authority successfully concluded their four-city road shows from 7th-13th February which took place in Lucknow, Kolkata, Mumbai and New Delhi. TCA Abu Dhabi's road show exhibited 13 stakeholders which included Etihad Airways, Emirates Palace, Lama Tours & Holidays, Rotana Hotels, Dusit Thani (Abu Dhabi), Sheraton Abu Dhabi

Hotel & Resort, Telal Resorts, St Regis Saadiyat, Aloft Abu Dhabi, Marriott Downtown, Jannah Hotels & Resorts, Dnata and Yas Island Abu Dhabi.

Bejan Dinshaw, Country Manager, TCA Abu Dhabi India, said, "In order to inculcate India's position as the best source market for Abu Dhabi tourism, we would like to thank our trade partners for the exceptional work and their endless support last year."

"We have received an amazing response in 2016. The recorded figures of the Indian guests who checked into Abu Dhabi hotels this year is 323,388 accounting with a longer-than-average stay of 3.05 nights. The overall guest nights were recorded to be 987,738.

This makes it a 15% year-over-year increase. Furthermore, we intend to increase this value in the coming year."

by TNH DESK

THE LANDMARK MANDARIN ORIENTAL, HONG KONG LAUNCHES ‘THE APARTMENT SUITE’ WITH AN EXCLUSIVE ‘CENTRAL RETREAT’ INTRODUCTORY PACKAGE The Landmark Mandarin Oriental, Hong Kong has unveiled the first of two new suites. Designed by awardwinning Hong Kong architect, Joyce Wang, The Apartment Suite is a homeaway-from-home located on the hotel’s top floor. By booking the Central Retreat accommodation package, specially launched to mark the debut, guests can enjoy the stylish, contemporary surroundings of the new suite and many other benefits.

Designed in the style of a luxury private apartment, the glamorous new 1,500 square foot suite showcases

6

TRAVEL AND HOSPITALITY | MARCH 2017

Wang’s trademark elegant aesthetic and detailing.

The suite’s stylish entrance leads to an open plan living area filled with furnishings custom-designed in a palette of gold, caramel and royal blue, and with natural wood floors. Specially commissioned artworks complete the subtle yet luxurious experience.

Designed to impress, the dining space is equipped with a chic cocktail bar and pantry for showcasing gourmet treats. Giving the dining area its wow factor is a bespoke perforated brass chandelier paired with a 6-seat

crackled gesso-finish dining table that imitates the natural beauty of bark.

Equipped with state-of-the-art appliances, the Gaggenau kitchen is ideal for preparing food for many occasions, from intimate dinner party to family gathering.

by TNH DESK

March 2017--Final_Layout 1 3/2/2017 9:12 PM Page 7

March 2017--Final_Layout 1 3/2/2017 9:12 PM Page 8

News

BALAJI SAROVAR PREMIERE SOLAPUR RECEIVES IGBC’S LEED INDIA GOLD RATING In recognition of its green initiatives, Balaji Sarovar Premiere Solapur has been certified with the Indian Green Building Council’s Leed India Gold rating. This is the first gold rating received by Sarovar Hotels and also the first in the city of Solapur. The hotel has been making efforts in green initiatives since the project commencement stage by installing energy efficient plant, machinery and equipment.

Expressing delight on this achievement, Berzin Master, General Manager, Balaji Sarovar Premiere Solapur, said, “This distinction is an endorsement of the hotel’s contribution to the environment. It signifies

our endeavor in the integration of world class green best practices with contemporary design elements to deliver the best of hospitality and services in the greenest manner.”

Opened in 2013 end, Balaji Sarovar Premiere Solapur has been practicing several environment friendly measures such as water efficient landscaping, innovative waste water technologies, storage and collection of recyclables, construction waste management, in addition to a wide spectrum of other green practices. These steps ensure that a guest’s stay at the hotel contributes to a lower carbon footprint.

ETIHAD AVIATION GROUP AND LUFTHANSA GROUP EXTEND COOPERATION • US$100 million global catering agreement • MoU with Lufthansa Technik for aircraft maintenance, repair and overhaul • Codeshare flights between Frankfurt, Munich and Abu Dhabi go on sale from 1 February, with Rio de Janeiro and Bogota to follow • Etihad operations to relocate to Lufthansa terminals in Frankfurt and Munich

Etihad Aviation Group and Lufthansa German Airlines, part of Europe’s largest aviation group, unveiled details of a newcommercial partnership. The two airline groups have concluded a US$100 million global catering agreement and a Memorandum of Understanding (MoU) to cooperate in aircraft maintenance, repair and overhaul.

Addressing a press conference in Abu Dhabi, the chief executives of both airline groups spelled out plans to broaden their commercial partnership. James Hogan, Etihad Aviation Group President and Chief Executive Officer, said “Partnerships are at the heart of our strategy and remain fundamental for us to compete effectively and efby T NH DESK ficiently in a complex and competitive global market.

8

TRAVEL AND HOSPITALITY | MARCH 2017

An elegant and comfortable 5 star hotel, Balaji Sarovar Premiere is Solapur's only brand hotel that fulfills the needs of both business as well as leisure travellers.

Sprawled across 3 acres with well primed courtyards, the hotel houses 129 rooms and suites, outstanding business facilities, modern wellness facilities, a fitness centre

by T NH DESK and swimming pool.

ETIHAD AIRWAYS ANNOUNCES LAUNCH OF “RUNWAY TO RUNWAY” Etihad Airways announced the launch of “Runway to Runway,” a unique rewards program specially designed to supportthe fashion community’s international travel requirements.

Since announcing its fashion partnership with IMG in 2016, Etihad Airways has worked with the company and its fashion industry network to develop a bespoke membership program that offers specialized travel benefits. Runway to Runway members are eligible to receive discounts on airfare and other services; preferred corporate rates for business travel; discounted cargo rates; and special group travel rates when traveling for photo shoots, showing collections overseas or conducting business globally.

Patrick Pierce, Vice President of Sponsorships, Etihad Airways said: “Etihad Airways’ commitment to fashion has taken another step forward with the launch of Runway to Runway, a travel program delivering practical benefits to our friends in fashion.

“Last year, Etihad Airways became the first global airline to align with and support fashion professionals. Very few industries travel as much as the fashion industry does, spending tens of millions annually. Etihad Airways is an ideal brand fit for this jet-set industry that is ambitious, innovative and remarkable – all characteristics exemplified by Etihad’s worldby TNH DESK renowned service and hospitality offering.”

March 2017--Final_Layout 1 3/2/2017 9:12 PM Page 9

news

LE RESERVE CORBETT OPENS IN CORBETT NATIONAL PARK OFFERING UNIQUE RUSTIC ESCAPADES A significant addition to hospitality scenario in Jim Corbett National Park, the oldest national park in the country, Countrywide Hospitality launched its first resort Le Reserve Corbett. With 18 cottages designed to give the unique feel of a rustic ambience, Le Reserve Corbett is designed in architecture influenced by the fascination of the jungle. Natural yet stylish and avant-garde, the hotel allows you to retreat in coziness and elegance, while giving vibes of untamed nature. This is the first investment in hospitality by Countrywide Group with plans for the next hotel in Rishikesh, Uttarakhand.

Each element at Le Reserve Corbett has been handpicked keeping in mind the traits of an adventure enthusiasts and nature lovers. Keeping it natural, the hotel has a façade made out of recycled woods, bathroom hanger made of wood and jute ropes, lamp shades using cane, wash basin stands in cut out woods. The interiors also surprises guests with hand painted wall art of the big cats. Speaking on the opening, Karan Tewari, Founder & Director, Le Reserve Corbett, said, “We are ex-

tremely delighted to be bringing a one of its kind accommodation facility in Corbett. Le Reserve Corbett is a place where nature meets luxury. Our cottages provide luxury stay along with some unique experiences ensuring guests a ‘reserved’ getaway in a unique way”.

Ambrosia, the multi-cuisine restaurant, offers unfussy yet flavorsome food.

For the discerning foodies, the menu here also offers some authentic local Kumaoni dishes alongside other cuisines, which guests can indulge in without having to leave the hotel. The resort has an exclusive private dining area located in the first floor overlooking the inner courtyard which has been created for couples or those who are looking for some private moments of celebrations over some delicious food.

by T NH DESK

GLOBAL HOTEL ALLIANCE SELECTS SABRE HOSPITALITY SOLUTIONS AS AN ALTERNATIVE DISTRIBUTION PROVIDER Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, has selected Sabre Hospitality Solutions as an alternative distribution provider for its members.

Under the landmark agreement, GHA’s 35 hotel brands, representing over 550 hotels, resorts, palaces and spas, now have the option to choose

the Sabre SynXis Central Reservations (CR) as their distribution solution while still enjoying the benefits of GHA’s multi-brand DISCOVERY loyalty program.

“Similar to the airline alliance model, GHA offers independent and privatelyowned hotel brands the opportunity to increase their customer reach globally,

through a shared loyalty platform; and to create cost efficiencies based on scale and collaborative products and services,” said Christopher Hartley, CEO of Global Hotel Alliance. “GHA looks to its technology partners to provide hotels the ability to instantly recognize customers across all of our member brands, thus enhancing the guest experience. Eight of our member brands already use the Sabre SynXis CR, and so it was a natural step to add Sabre as one of our preferred technology partners.”

by TNH DESK

TRAVEL AND HOSPITALITY | MARCH 2017

9

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 10

ExplorE World

Adventure activities in Outdoor 'adventure tourism' is expanding at a fast rate in Jordan, and promises to remain one of the most dynamic and innovative travel industry sectors for years to come. ordan has a great comparative advantage in this sector, based on several assets: moderate year round climate, a base of powerful, unique cultural attractions such as Petra, Jerash and a wide range of very different, often stunning natural environments that are easily accessible and virtually undiscovered by the tourism industry. Jordan is the place to be in for all thrill seekers. Be it the land, air or water, Jordan offers adventure activities everywhere.

Water Nature enthusiasts have many options in Jordan: The plunging Jordan Rift Valley that includes the Dead Sea - the lowest spot on earth at 410m below sea level.

Jordan’s Dead Sea coast is one of the most spectacular natural and spiritual landscapes in the world. The salt content of the water is 31.5% making the water so buoyant that it is impossible to sink.

The resorts in Aqaba at Red Sea front are always warm, balmy, and enticing for divers and other water sports enthusiasts.

Aqaba offers a full range of facilities for speed boating, scuba diving, snorkeling,

J

10

TRAVEL AND HOSPITALITY | MARCH 2017

sailing, fishing, swimming, water skiing, wind surfing, or simply loafing and sunning in the warm crystal-clear waters of the Red Sea. Land The sparkling purple mountains surrounding Aqaba beckon hikers who seek new adventures, and unconquered terrain. The more daring adventure visitor to Jordan is likely to climb mountains in Wadi Rum to conquer sheer granite cliffs that retain the inscriptions of local climbers who were there 5,000 years ago and more. Wadi Mujib Reserve established in 1987, located at the eastern shore of the Dead Sea covers an area of 220 square kilometers. This area is blessed with spectacular mountains, cliffs and gorge and is home to intriguing animals and plants and is the best place to

trek in the world.

Air Thrill-seekers who want to go beyond the ordinary can get into a helicopter or hot air balloon and rise to mountain-tops in Wadi Rum or around Petra, from where they can trek back down to earth. Gliding and private plane rentals are also available in Jordan, only from Marka Airport in Amman.

The Royal Aero Sports Club was founded by His Majesty King Abdullah II in 1997. The club’s goals are to promote aero sports in Jordan, and to enhance the experience of tourists visiting Aqaba and Wadi Rum. Hot Air Balloon Float silently over Wadi Rum and enjoy the breathtaking natural rock formations.

See the seven pillars of wisdom and the natural dunes of the desert from 6,000 feet. This unique experience is enhanced by our experienced pilot and his dedicated staff that will make sure every part of your experience is safe and enjoyable.

Flights take place in the early morning for optimal flying conditions.

Ultralight Discover Aqaba or Wadi Rum, Lawrences’ springs, the 7 Pillars of Wisdom, or follow the ancient incense route from the comfort of a two-seat aircraft.

Microlight Return to the roots of aviation with this small and versatile aircraft. Fly above the beautiful rock formations of Wadi Rum in an open aircraft with our experienced

by TNH DESK pilot.

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 11

news

Israel Ministry of Tourism appoints Blue Square Consultants as new PR partner Israel Ministry of Tourism (IMOT) has appointed Blue Square Consultants (BSC) as its new Public Relation (PR) partner in India. BSC will be responsible for all aspects of Israel tourism’s communication strategy, consumer PR, brand management across its key target markets.

Confirming the appointment, Hassan Madah, Director – IMOT India & Philippines said, “We’re pleased to be working with Blue Square Consultants to drive all our communication strategies in India. India is one of the key emerging markets for us and with this new association we hope to further strengthen our presence in India and witness an increase in tourist arrivals.” He also added that Israel recorded a growth of 13% in 2016 over the previous year with 44,672 Indian tourists visiting the destination.

Lubaina Sheerazi, COO, Blue Square Consultants stated, “We are delighted to be assigned the PR responsibilities of Israel Ministry of Tourism in India. The appointment is a reaffirmation of our strong expertise in the communications domain within the tourism and hospitality sector. We have the requisite knowledge and an excellent track record in managing PR

mandates for various tourism boards. We are confident of helping Israel reach its goals and create

its own identity as a leisure destination among Indian travellers.”

Blue Square Consultants

is headquartered in Mumbai and also has offices in Delhi and Chennai.

by TNH DESK

TRAVEL AND HOSPITALITY | MARCH 2017

11

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 12

News

SATTE 2017 SHOWCASES INDIA ASSIST – “WITH INDIA ASSIST, WHEN YOU KNOW NO ONE, YOU KNOW ONE “ Travel within India made stress-free with India Assist

v

How to use the App:

BY Archana Sharma

South Asia’s leading Travel Trade Show ‘SATTE 2017’ witnessed the launch of “India Assist-first of its kind mobile app” in the country to assist foreign travellers who may need assistance at the time of any distress. After the grand success of carrentalassist.com, the Company has set up another mark in the Indian travel tourism industry with this unique platform ‘India Assist’. Leading the way in the country, India Assist is the “First-Call Assistance” for any foreigner in distress, channelized through a mobile app.

Commenting on the USP’s of their new venture Harish Khatri, Founder, India Assist Travel said, “Most foreign travellers take travel insurance before travelling, but that only covers a set of things like cancellation of trips, medical emergencies abroad, emergency evacuations, that's most of it. But what about major situations like when one gets into an altercation while travelling, or if one gets lost in the city and doesn’t find a soul for help. And that’s where India Assist comes in. We

India Assist App is exceptionally user friendly – ‘simple and quick’

Harish Khatri Founder, India Assist Travel

bridge this gap and are there for the tourists whenever they need assistance.”

Conceptualised by Harish Khatri and co-founded by MoqierishTak, it is all set to create its innovative approach and service to address the security concerns of the foreign travellers.

• The traveller needs to download the India Assist Application on his android mobile and enter his details into the required fields to register.

• To access assistance via mobile or ground support, user needs to fill their travel information before the time of travel.

• At the time of distress, traveller has to connect through IA mobile app thus notifying the call centre, and according to their distress, they will get the phone or on ground assistance.

• Other services at the disposal of the users are visa assistance, doorstep foreign exchange and itinerary generation.

InterGlobe launches school to offer Aircraft Maintenance Engineering program InterGlobeEnterprises, through its group company InterGlobe Education Services Ltd (IGES),today announced the launch of the School for Aircraft Maintenance Engineers (SAME). The school will offer a three-year Aircraft Maintenance Engineering Course in Mechanical and Avionicsthat has been approved by the DGCA, Ministry of Civil Aviation, Govt. of India. With an aim to develop a talent pipeline for the industry, SAME will provide aspiring Aircraft Maintenance engineers the requisite training and skills through a combination of rigorous class-room training, practical knowledgeand on-thejob-training. In the recent years, the aviation industry in India has witnessed significant growth.Today, India is the 9th largest aviation market in the world with a size of aboutUS$ 16 billion and is poised to become the 3rd largest marketby 2020.With a

12

TRAVEL AND HOSPITALITY | MARCH 2017

growing economy and a larger number of people preferringair travel for business and personal requirements, the demand for high quality and well qualified aircraft maintenance engineers is expected to rise exponentially in the future years. InterGlobe is committed to supporting the continued growth and professionalization of India’s aviation sector, and has accordingly established SAME as a premier institute for ab-initio training of aircraft maintenance engineers.

Programme structure and eligibility The three-year course is divided into six semesters with the final and sixth semester devoted to on-the-job training. The AME course prepares students for obtaining a license from the DGCA to undertake maintenance of civil aircraft registered in

by T NH DESK India.

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 13

news

Singapore passes a law on short term room rentals Hotel industry in India pitches for equality in regulations & taxes.

The Parliament of Singapore passed a new law on 6th February making it illegal for home owners to rent out entire apartments and rooms for less than six months, unless they have permission from the Urban Redevelopment Authority (URA) to do so. This move is likely to affect private home owners renting their houses through hotel aggregators like AirBnb. The changes to the law come on the back of growing complaints regarding short-term rentals last year. The URA received 608 complaints in 2016, 61 per cent more than the 377 complaints in 2015.

Besides Singapore some of the other countries that have regulations in place include France, Germany, Netherlands, Spain and United States of America among others. Germany banned unlicensed rentals from May 1, 2016. Since then 40% of Berlin’s Airbnb listings disappeared. Amsterdam, meanwhile, has allocated $1.1 million to identify apartments that are being offered for short term rentals or don’t have landlords living in them. Barcelona has slapped Airbnb and Homestay $65,000 each for listing apartment without permit. These measures not only created a level playing field among all parties, but also netted revenues to the exchequer in the form of taxes. The Hotel and Restaurant Association of Western India (HRAWI) has beseeched the Government of India to come up with a policy to cover the unregulated room rentals that have mushroomed across the nation – a policy that is fair to all players and one that will allow the tourism industry in India to take off in a big way.

“We concede that homestays presently offer convenience to all parties concerned. But we have to view these things in perspective. The apart-

Dilip Datwani President, Hotel & Restaurant Association of Western India

Kamlesh Barot Past President, FHRAI

ments are currently cost effective to tourists only because they do not pay taxes or follow regulations that hotels need to. This gives them an unfair business advantage that goes against the concept of fair trade practices. The graver issue is that a lot of establishments are taking advantage of the ‘Bed & Breakfast Homestays’ and run fullfledged commercial establishments without any kind of regulations and taxes. While five star hotels pay a substantial 38 per cent of the room revenue as direct and indirect taxes, some of the lavish bungalows listed in hotel aggregator sites like AirBnB do not pay a single rupee as taxes. Further, over 42 licenses are needed to start and operate an organized sector hotel, while the unregulated sector operates without a single license. The regulations that the licensed establishments have to follow are vast and cover fire safety measures, food safety measure, hygiene parameters and many other compliances,” says Dilip Datwani, President, HRAWI. “We welcome competition in any and every form, but this kind of disparity is unhealthy for the industry. It is almost as

if we are doing our businesses with our hands tied.”

“Disruptions are healthy, as it allows customers to enjoy best services at the cheapest rates. But the disruptors cannot be allowed to disrupt and proliferate simply on the basis of avoiding regulations and taxes. Today a hotel, let’s say charges Rs. 1500/- for a room, then it has to pay 10% as luxury tax beside other taxes, but a bungalow listed in Airbnb, for over Rs. 10,000/- a day, ends up paying nothing. If nothing else, this is a loss of revenue to the exchequer also,” he adds. HRAWI also questioned the relevance of subjecting hotels to administrative clearances, liquor permits and other licenses while these unorganized accommodations, providing the very same services are exempted.

Homestays, functioning just like hotels do, are prevalent even today in a lot of States of India.

The association also pointed out that hotels are required by law to send details of foreign guests to the police station by submission of a C Form. This is a security requirement from the Ministry

by T NH DESK of Home Affairs.

TRAVEL AND HOSPITALITY | MARCH 2017

13

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 14

News

Consul General of France launches France Visa Application Centre in Pune State-of-the-art new Joint Visa Application Centre at spacious new premises will house visa application centres for 25 diplomatic missions, offering enhanced services to applicants.

The newly relocated France Visa Application Centre was formally inaugurated by Yves Perrin, Consul General of France in Mumbai, on 27 February 2017.

Residents of Pune can now apply for visas to multiple countries, including France, under one roof, at the modern and centrally-located Joint Visa Application Centre launched in Viman Nagar, Pune.

The Centre also serves 15 other Schengen countries besides France, including Italy, Germany, Austria, Greece, Latvia, Sweden, Swiss, Portugal, Belgium, Denmark, Hungary, Norway, Luxembourg, Cyprus and Estonia. In addition to this, the centre will also cater to the client governments of Australia, UK, Ireland, Canada, USA, Malaysia, South Africa, Turkey and UAE. Many of these centres were earlier located in Tadiwala Road and Kalyani Nagarareas of the city. With the launch of the new Joint Visa Application Centre, VFS Global has consolidated all visa requirements under one roof.

With a larger space and state-of-theart infrastructure, the new Joint Visa Application Centre has an increased

number of application counters making the visa application process quicker and more convenient for applicants.The centre is equipped with dedicated counters for individuals, representatives and travel agents making the visa applicationexperience hassle-free and convenient for all.

Speaking at the inauguration, Yves Perrin, Consul General of France in Mumbai,said, “I am indeed pleased to inaugurate the new French desk of VFS in Pune.

Cooperation between VFS and the French Consulate has always been excellent and we are most grateful for this valuable contribution to the development of closer ties between India and France.

France has a lot to offer to the discerning traveler, be it in education, business or pleasure. I would like to highlight the impressive rise of 261% in the number of visa applications between 2015 and 2016 in Pune with almost 6000 applications. I would like to express my sincere appreciation to VFS for their efforts in always finding the most attractive locations and their dedication and continuous efforts to satisfy customers.”

Commenting on the launch, Vinay Malhotra, Chief Operating Officer – Middle

INDIGO LAUNCHED ITS FIRST #FITTOFLY GYM AT JAIPUR AIRPORT POLICE STATION In a bid to promote fitness, IndiGo, India’s largest and fastest growing carrier, launched its first #FitToFly gym under a one-of-its-kind initiative #FitToFly programme at Sanganer police station near Jaipur International Airport on February 08, 2017. Rolled out in December 2016, #FitToFly is aimed at providing means

14

TRAVEL AND HOSPITALITY | MARCH 2017

and inspiring people to pursue their fitness goals. Especially designed for police personnel, #FitToFly gyms are fitted with state-of-the-art equipment and machinery.

Sanjay Aggarwal, Commissioner of Police, Jaipur inaugurated the first #FitToFly gym in the presence of Kumar

Yves Perrin Consul General of France in Mumbai

East and South Asia, VFS Global said, "We are pleased to announce the launch of the new Joint Visa Application Centre in Pune citythat will cater to visa requirements for multiple countries. Through this modern and spacious visa application facility, VFS Global will serve the ever-increasing volumes of visa applications from the city, maintaining best-inclass standards of service quality.At VFS Global, we are committed to providing professional and convenient services to applicants in a manner that is safe and secure, ensuring a smooth travel experience.”

VFS Global started operations in Pune in 2003, and currently serves 25 client governments in the city.

by TNH DESK

Rastradeep, Deputy Commissioner of Police; Summi Sharma, Vice President, ifly IndiGo; and Ajay Jasra, Director, Corporate Communications, IndiGo. Also present at the event were J S Balhara, Airport Director Jaipur; CISF Commandant R. K. Singh, and members of IndiGo team.

In a phase-wise expansion, IndiGo is targeting to set-up #FitToFly gyms at police station in and around airport in other

by T NH DESK cities on its 6E network.

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 15

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 16

hospitality / aviation

SINGAPORE ACHIEVES RECORD TOURISM SECTOR PERFORMANCE IN 2016 Both visitor arrivals and tourism receipts exceeded forecasts to hit historical highs in 2016. While visitor arrivals grew by 7.7 per cent to 16.4 million, tourism receipts rose even higher by 13.9 per cent to $24.8 billion1. The strong tourism receipt results came on the back of visitors spending more on Food and Beverage, Shopping and Accommodation.

Chief Executive of Singapore Tourism Board (STB), Lionel Yeo, said, “We are heartened by the strong tourism sector performance in 2016. Despite challenges such as weaker economic performance in some of Singapore’s top source markets and a Zika virus outbreak, Singa-

pore has managed to attract more quality visitors to contribute to economic growth.”

Market Highlights

By Tourism Receipts (YTD 3Q2016) From January to September 2016, there was good growth in tourism receipts across Singapore’s top ten source markets. For the second consecutive year, China (+41%) ranked top in tourism receipts, followed by India (+37%) and Indonesia (+14%). Tourism receipts from China increased mainly due to a volumedriven growth while Indonesia and India saw tourism receipts growing on the back of visitors spending more on shopping and accommodation.

With increasing numbers of Indian visitors, Ministry of Tourism Indonesia vowed to keep the momentum In order to keep up the momentum, the Ministry of Tourism of the Republic of Indonesia conducted a 2017 Sales Mission to India which were held in Mumbai and New Delhi from 10th to 13th of February, 2017. The World Tourism Organization has observed that India’s number of outbound tourists increased from 16.6 million in 2013 to 18.3 million in 2014 and it has predicted that thenumber will reach 30 million by 2018. This increase is aligned with India’s economic growth of 7.8% during the same period.

For the last two years, there was a significant rise in the number of Indian tourists visiting Indonesia. In short, the Indian market is booming and therefore, a steadily incremental promotional effort is a logical step to keep up the growing trend. Thus, it is relevant that the Ministry has set a high target of 546,000 visits by the end of 2017, for the Indian market, i.e. an increase of 56% over last year’s target of 350,000.

by T NH DESK

16

TRAVEL AND HOSPITALITY | MARCH 2017

By International Visitor Arrivals (2016) For 2016, the top growth markets visitor arrivals in terms of absolute growth were China (+36%), Indonesia (+6%), and India (+8%). The growth was due to more visitor arrivals from Tier 1 and Tier 2 cities in China, India and Indonesia, where STB had intensified its marketing efforts. India also overtook Australia to become Singapore’s 4th largest source

by T NH DESK market for visitor arrivals.

Scoot and Tigerair announce exclusive India campaign - #YaadeinBanao Announce all-in one way Economy and ScootBiz fares starting from INR 5,099 and INR 12,199 respectively Scoot and Tigerair have yet again come together to offer the perfect getaway for Indian families this summer. Singapore’s leading budget carriers announced the #YaadeinBanao campaign for travellers across their India network with attractive all-in one way fares starting from as low as INR 5,099.

The offer period begins from 20th February 2017 and lasts until 02nd March 2017. The applicable travel period for this offer is from 01st March 2017 to 28th October 2017

(Applicable fare table for all destinations below).

Passengers from all 8 destinations from India namely Bengaluru, Chennai, Hyderabad, Kochi, Jaipur, Amritsar, Lucknow, Tiruchirappalli (Trichy) can enjoy exclusive fares on Scoot and Tigerair’s network such as Singapore, Melbourne, Sydney, Perth, Gold Coast, Kuala Lumpur, Jakarta, Bali, Manila, Cebu and many more. Tickets can be booked through Scoot and Tigerair’s official websites - www.tigerair.com and www.flyscoot.com or from Scoot and Tigerair's mobile app for supby TNH DESK ported devices.

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 17

news

DR. MAHESH SHARMA LAUNCHES PRE-LOADED SIM CARD FOR TOURISTS ARRIVING IN INDIA ON E-VISA Dr. Mahesh Sharma, Minister of State (Independent Charge) for Tourism and Culture, launched the initiative of the Ministry of Tourism, Government of India for providing pre-loaded Sim Card to foreign tourists arriving in India on e-Visa here today. Addressing on the occasion, he said that this unique initiative will facilitate the foreign tourists in communicating with their acquaintances immediately after their arrival in India. Earlier, the Ministry of Tourism had also launched a 24 x 7 Tourist Helpline 1800111363 in Twelve foreign languages so that the foreign tourists can get the required information in

their own language. The Minister presented the First Kit containing Sim to a representative of Travel and Tourism sector. Vinod Zutshi, Secretary, Ministry of Tourism, J.S. Deepak, Secretary, Ministry of Communications and senior officers were present on the occasion.

This initiative has been launched in association with Bharat Sanchar Nigam Ltd., (BSNL), wherein BSNL would distribute pre-loaded SIM Cards to foreign tourists arriving in India on e-Visa.

This facility will be initially available in the Indira Gandhi International Airport (T3 Terminal), New Delhi and later cover remaining 15 international air-

ports, where e-Visa facility is currently available.

To avail pre-loaded Sim Card, BSNL will collect e-Visa copy and the first page of passport from foreign tourists on arrival at the airport. This facility is only available for tourists arriving in India on e-Visa. Sim cards will be preloaded with a value of Rs. 50 talk time and 50 MB data and will be activated on immediate basis so as to enable them use this facility instantly. This initiative is also aimed at providing connectivity to foreign tourists to enable them to stay in touch with their near

by T NH DESK and dear ones.

THINK STRAWBERRIES ANNOUNCES REBRANDING, AIMS TO BECOME THE BEST-IN-CLASS TRAVEL REPRESENTATION COMPANY Think Strawberries is a dynamic entity providing specialized services in travel representation in Sales, Marketing, PR & Media.

As an early adopter of new, cutting edge technology, ideas and placing our clients’ brands in market leading positions in both trade and consumer markets, Think Strawberries is a pioneer in the business of travel representation.

The company recently announced its rebrand which includes the launch of a new business strategy and brand identity, as well as its new website, company logo and digital platforms.

This heralds an exciting new growth trajectory for the company with the aim to be a recognized global player.

Headquartered in India with offices in UAE and affiliates across the world – Think Strawberries is a thought leader

in promoting global travel products in the Indian and the MENA region. The core strength of Think Strawberries is to offer cutting edge Sales, Marketing, Media & PR services and solutions.

“Our new look is progressive. The rebrand is our launching pad into an era of innovation, with many new projects

and partners, we couldn’t be more thrilled for what the future holds in store,” commented Amit Kishore, cofounder, Think Strawberries.

The feature packed new website presents the new Think Strawberries logo – a modern and energetic new

Amit Kishore Co-Founder, Think Strawberries

take on the travel business. The new brand look-and-feel comes not only as a celebration of the company’s long track history in excellence, but also as a stepping stone to achieving an aesthetic that has an even greater global reach. The newly redesigned website offers quick and easy access to essential information and features that gives a more comprehensive understanding of Think Strawberries innovative services. With a clean uncluttered design, improved functionality and enhanced rich content focused on the company's vision as a market and thought leader.

The new website is now live and can be accessed on www.thinkstrawberries.com.

by T NH DESK

TRAVEL AND HOSPITALITY | MARCH 2017

17

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 18

news

CHOICE HOTELS INDIA OPENS HOTEL CLARION INN IN JAIPUR

flydubai announces three new destinations for the summer Dubai-based carrier to fly to Batumi, Qabala and Tivat from June 2017 Dubai-based flydubai announced the addition of three new destinations for the upcoming summer season. Batumi in Georgia, Qabala in Azerbaijan and Tivat in Montenegro are the latest destinations

According to tradition of Rajasthan “Atithi Devo Bhav” choice group of hotels inaugurated of Hotel Clarion Inn situated in the RIICO industrial area. Chairman of the hotel Radha Raman Rawat has announced opening of the hotel. On this special occasion many important people & corporate people were present in the ceremony.

MD Suresh Kumar Gupta addressed media before inauguration that this hotel is spreads in 3000 Sq. Ft. Total of 90 Rooms with 3 categories, in this series 10 are suites, 20 deluxe & 60 rooms are superior rooms. Hotel is providing full service facilities to the guests. Situated around of Nature, this hotel has all Facilities which any full service hotel should have.

Beautiful rooms of the hotel have provision Tea Maker, Safe, high speed network, work desk etc. Along with 2 banquet halls, multi cuisine restaurant in which domestic and foreigner tourist can enjoy Indian, continental tasty food. On ground floor there is Il-vino bar & cafe which is opening very soon.

by T NH DESK

to join flydubai’s growing network and will operate from June to September 2017. Following the launch of its latest popular destination, Bangkok, at the end of 2016, flydubai continues to diversify its network with the addition of more popular summer destinations for passengers from Dubai and across the region. The decision to launch these seasonal routes is in direct response to customer feedback and demand for more leisure destinations on the flydubai network. flydubai will be the first carrier to offer direct flights from the UAE to Qabala and Tivat, and the first from Dubai to Batumi. GCC nationals will not need a visa to any of these three new destinations, while UAE residence will receive visa on arrival.

by T NH DESK

Cruise along the Indian Ocean with TIRUN From bustling cities to cave temples, taste life on the Indian ocean and experience from end to end. TIRUN brings 20 night Voyage starting from Mumbai, sailing to Kochi, Praslin, Maldives, Sri Lanka, Goa. Known for its Destination Immersion and Amazing evenings, Azamara Journey will give you all the reasons to take a wonderful vacation to the sea. One will get a chance of three-plus days and three different islands in the Seychelles, an island paradise south of India.

Celebrate the International Carnival of Victoria parade day on Mahe. On Praslin, don’t miss the World Heritage Vallée de Mai, a primeval forest where you can walk under a canopy of

18

TRAVEL AND HOSPITALITY | MARCH 2017

rare coco de mer palms and spot indigenous birds like blue pigeons or black parrots. A return trip to Mahe lets you shop the local markets of Victoria, where a cracked-open coconut with a straw is its own kind of paradise.

by TNH DESK

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 19

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 20

cover story

Incredible India 2.0, will it be a game- changer?

The announcement of the launch of Incredible India 2.0 campaign by Finance Minister Arun Jaitley in his recent budget presentation and making budget allocation for it is a step in a right direction. To make the new campaign a great success, the government must adopt an inclusive approach.

Karan Anand Head-Relationships, Cox & Kings

Andre Gomez Head of Operations - India, Hilton

v B Prem Kumar Y

While presenting the Union Budget 2017-18, Finance Minister Arun Jaitley underlined the importance of Tourism Industry, and recognizing the need to renew the country's tourism marketing efforts, he announced the launching of the second phase of Incredible India Campaign from FY 2017-18. The industry and experts have welcomed the move, who had been asking for this for a long time. The campaign will be run in international markets across the world with renewed approach and focus. According to Tourism Secretary Vinod Zuthsi, the campaign will also cover non-traditional markets such as China, East Asia and CIS countries.

Although the MoT is yet to reveal the blueprint of the new campaign, the industry experts suggest that the campaign should be run through online and social media. They also think that the campaign should showcase all aspects of our tourism offerings rather than focusing only on heritage and culture. Welcoming the announcement of the new campaign, Karan Anand, Head-Relationships, Cox and Kings, "The government has maintained its strategic focus on tourism as it believes that this sector can contribute immensely

20

TRAVEL AND HOSPITALITY | MARCH 2017

to employment generation and uniform development of the country. The budget announcement was a step in that direction." As far as focus areas of this campaign are concerned, Anand said that the government needs to broad base Incredible India campaign. "It is no longer about releasing advertisements in international magazines or creating TVCs. Yes, this has to happen hand in hand with a concentrated online marketing campaign. The world has gone digital and we should monetise our resources by effectively engaging with potential tourists who shop around in search of destinations" . Anand added, "We need to showcase our composite offerings and this can also be supplemented by the state governments who have their own campaigns. We also need to engage with the younger audience. We should showcase our destination to this segment as they travel in large numbers."

India accounts for less than one per cent in the global tourism market, whereas India has great potential to become a popular tourist destination due to its varied and rich cultural heritage. "We believe that the announcement of the launch of Incredible India 2.0 campaign is a positive step

to boost tourism and employment worldwide. The strategic vision for this campaign will create a momentum for both domestic and inbound tourism," said Andre Gomez, Head of Operations - India, Hilton. He added that the budget also focuses on building infrastructure with considerable investments in railways, roads and Tier 2 cities to boost regional connectivity and encourage tourists to visit more places within India. This kind of a vision and support by the government will definitely help in creating awareness and will help India gain a distinct competitive edge over other tourist destinations.

Welcoming the announcement, Pradeep Kalra, Senior VP–Sales & Marketing, Sarovar Hotels said, "We are positive that the new initiatives will bring in bigger benefit to the industry. The campaign should lead to higher tourist interest and arrivals from overseas as well as wider movement of domestic tourists. It is expected to create larger demand and opportunity for the hospitality industry." Rishi Puri, Vice President, Lords Hotels & Resorts also welcomed the announcement of the launch of Incredible India 2.0 campaign in FY 2017-18. "It is a positive and proactive

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 21

COVER STORY

Pradeep Kalra Senior VP –Sales & Marketing, Sarovar Hotels

step to promote tourism in the country.

The FM’s announcement has only reinstated the Government's position towards tourism. A well-defined road map and a significantly higher allocation of budgets to this sector in this Financial Year are an indication that things may look up for the travel and hospitality sector too," said Puri.

Gomez stated that the Budget for 201718 lays emphasis on a significant development in infrastructural reforms and a cleaner country. He added that there is a need for developing necessary infrastructure to promote India’s tourism and the success of the Swachh Bharat campaign will definitely make a notable difference.

"It is also crucial to boost India as a lucrative MICE and wedding destination, espe-

Challenges Incredible India faces: Lack of awareness and low brand recall of many destinations Poor Infrastructure Safety concern Hygiene and sanitation Lack of seamless travel

Rishi Puri Vice President, Lords Hotels & Resorts

cially from APAC countries. Another important aspect that would attract tourists is by creating experiences for them at the key tourist destinations and not just relying on the natural beauty of the place and letting them visit these places as sightseeing spots. This can be done by deploying adequate resources and setting up various activities like adventure sports, water sports, culinary experiences etc."

According to Kalra, the campaign should showcase India as a multi-faceted tourist destination and highlight different hues within the country whether it’s the beaches, mountains, exotic culture or India being the destination for yoga. The world class hospitality that India has to offer can also add towards bringing in greater tourist interests.

India is a diverse country and offers various destinations for tourists to visit, ranging from the Great Himalayan Range to the ancient monuments and temples and then the southern coast with beautiful beaches, says Gomez, adding, "Since the country has so much to offer, marketing India as a tourist destination is extremely challenging as the tourists are unable to cover the entire country in one visit. With this great

initiative of the Incredible India campaign 2.0 by the government, many challenges in marketing the country will be resolved."

He added that the initiatives taken by the government to ensure safety of women and the Swachh Bharat campaign are further a step in this direction.

Some of India's states have done exceptionally well in promoting their tourism while others are far behind. "If the Centre leverages everything into one package, it will bring a multiplier effect to the tourism promotion of brand India. However, a budget of just 300 Crores for a worldwide campaign needs to go up significantly.

Other than this to attract more tourists, the campaign could be more personal like the one Rajasthan created with 'Jaane kya dikh jaaye' campaign," said Puri. "While promoting tourism to increase the Foreign Tourist Arrivals (FTAs), the Incredible Indian 2.0 marketing campaign could be strategically designed to promote domestic tourism. It could also align or integrate with individual State’s campaigns which would create a better impact." Puri further said that new projects in hospitality especially in the smaller towns and in tier 2 cities may benefit from this campaign. This is because the Government will be focusing on developing transport infrastructure in these cities and towns. "With better connectivity, accessibility increases and there are so many unexplored or underrated places in India which would easily increase the tourist footfall. This translates to business opportunities for tour and travel operators and eventually the hotel industry. Also, individual States that are inviting businesses to set up shops there by promoting ease of doing business coupled with the Centre’s boost by means of sops to the sector would certainly prove beneficial to the hospitality industry."

As per Kalara, multiplicity of taxes, lack of infrastructure, airports, roads, train connectivity etc. and India being a long haul destination for many countries are some of the disadvantages the country has to face.

TRAVEL AND HOSPITALITY | MARCH 2017

21

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 22

news

Amazing Thailand hosts a press meet with TAT Deputy Governor and brand ambassador Anusha Dandekar Thailand is all set to recreate local flavors with "Discover Unique Local Experience" Campaign 2017!

T

he Tourism Authority of Thailand

It also entails attracting more international

cuisines. With varied tastes and cultures,

(TAT), pioneers in offering Leisure

visitors to explore and understand a more

Thailand has always been the land of

Destinations, is all set to raise the

authentic Thailand and experience living a

smiles. As a traveler, I personally like to ex-

bar of quality levels in the tourism segment

local Thai life. On a global scale, India is

plore the local culture, traditional, history, art

by announcing the theme for 2017- ‘Discover

ranked 6th in terms of tourist arrivals in

and flavors to get the real-authentic experi-

Unique Local Experiences’ in Mumbai. The

Thailand. The focus destinations this year

ence which will last a lifetime.”

objective behind this campaign is to promote

will be mainly the local communities along

Thailand as a wealth of cultural heritage

with Chiang Mai, Krabi, Trat and Bangkok.

Soraya Homchuen, Director, Tourism Authority of Thailand, Mumbai, said, “While

with a competitive edge in the travel and

Commenting on the future plans and the

Thailand is a thriving modern nation that of-

tourism sector. After receiving an over-

campaign, Srisuda Wanapinyosak, TAT

fers luxury and comfort of the 21st century,

whelming response from SATTE and OTM

Deputy Governor for International Marketing

it’s the unique Thai traditions and attractions

2017, TAT Mumbai hosted an exclusive meet

(Asia and the South Pacific) said, “India has

that are often most memorable for visitors.

for the media to announce their plan for

always been one of the significant markets

In 2017, TAT aims to offer ‘Value for Experi-

2017 and the global campaign for the Indian

for us as each year we see an increase in the

ences’ to travelers coming to the Kingdom

audiences. Srisuda Wanapinyosak, TAT

footfalls. This year too we are expecting a

by focusing on ‘Unique Thai Local Experi-

Deputy Governor for International Marketing

phenomenal growth of 8 percent. This year,

ences’ to the world which features Thai-

(Asia and the South Pacific) and brand am-

with Discover Unique Local Experience

land’s local experiences. We are foreseeing

bassador Anusha Dandekar graciously

theme, we are happy to give our guests an

a rise of Indian travelers by 8% and antici-

presided the occasion with their presence.

experience of the local tastes and culture

pating up to 1.2 million tourists from India alone, he added.”

As a part of their global campaign, this

that holds Thailand to its roots, and we also

year TAT is welcoming visitors by offering a

plan to introduce new destinations and ac-

As per the recent emerging travel trend,

touch of Thai Local Experiences in various

tivities for the travelers which will make

2017 will be primarily about culinary tourism

interesting activities. Designed to fit in with

their stay memorable and invaluable.”

and culture tourism. With the new campaign

the ‘Year of Sustainable Tourism Develop-

Anusha Dandekar commented, “Thailand

the kingdom is all set to locally globalize the

ment’ proclaimed by the UNWTO for 2017,

leaves you with scenic turquoise beaches,

experience for 2017 which will mark the

the ‘Discover Unique Local Experiences’

lovely islands, diverse wildlife, warm cul-

opening of a new chapter for Thai tourism.

campaign will be the focus for 2017 by TAT.

ture, glittering temples, and scrumptious

by T NH DESK

22

TRAVEL AND HOSPITALITY | MARCH 2017

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 24

news

CLUB MED LAUNCHES LIVE INDIAN CUISINE STATION AT ITS KANI, BALI, BINTAN & MALAYSIAN RESORT Move to attract Indian travelers to its resorts.

Club Méditerranée, commonly known as Club Med, the pioneer of the Premium All-Inclusive holiday concept, has announced the launch of live Indian Cuisine stations at its buffet restaurants in Kani Maldives, Bali Indonesia, Bintan Indonesia & Cherating Malaysia. ClubMed being a multicultural company has introduced Indian cuisine at their resorts to enable both Indian & foreign guests to savour a variety of Indian delicacies. The company currently operates 67 Trident rated luxury resorts in 26 countries.

The buffet restaurants will offer a wide variety of Indian cuisines ranging from aromatic curries to vegetarian and non-vegetarian fares like Butter &

Tandoori chicken, Jheera Pulao, Rajma etc all cooked with local ingredients and aromatic Indian spices. The guest can enjoy live demonstration in the open kitchens. Also, in order to provide more authentic experience to the Indian & foreign guests, the food corners have been designed keeping in mind the tastes of decoration, lights

and dishes of the guests.

Speaking on the occasion, Manoj Upadhyay, Country Manager India ClubMed said, “Indian cuisine is immensely popular all over the world and the launch of live Indian cuisine station at our resorts is a significant milestone as it will help us in serving our guests with sumptuous buffet meals and develop a special bond with them over delicious Indian cuisine. We hope that our Indian cuisine will be appreciated not only by Indian guests, but also by international guests as well. With the live Indian Cuisine included in the packages, we will definitely help the guests feel at home and enjoy their stay at Club

by T NH DESK Med.

UAE’S FERRARI WORLD ABU DHABI TO LAUNCH NEW HEART-POUNDING THRILL RIDE “TURBO TRACK” The ride is the latest in a line of new experiences the growing Indian visitor-base can enjoy Ferrari World Abu Dhabi, the first Ferrari-branded theme park in the world, has unveiled “Turbo Track”, a new, heart-pounding rollercoaster set to open at the end of March.

The three-stage experience, which gives guests an authentic feel of what it’s like to become a Ferrari test driver, is the latest thrilling addition to the Park.

Adults and children alike will have their limits put to the test, as they get a glimpse into the advanced worldof the Ferrari Driver Academy, where drivers get an all-round, extensive technical, athletic and cultural training to make them ready to join the world’s best in class driving talent.

Starting in a briefing room, and culminating at 64 meters above Yas Island, Turbo Track will turn guests into new

24

TRAVEL AND HOSPITALITY | MARCH 2017

recruits, and Ferrari World Abu Dhabi into a futuristic testing facility for aspiring test drivers. The opening two stages of the experience include an on-screen training and performance analysis.Recruits then board Turbo Track and burst through the Ferrari World Abu Dhabi iconic red roof at 102 KMPH, before experiencinghair-raising zero gravity as

they plummet vertically back down. If guests are still thirsty for more thrills, they can ride it again backwards, with the experience including front-facing and back-facing seats, offering two unique perspectives.

“At Ferrari World Abu Dhabi, we’re passionate about creating thrilling experiences, and we can’t wait to share this incredible new experience with our guests from all around the world. Not only does this unique ride offer heartpounding thrills for all riders, it also gives them the chance to see the world through the eyes of a Ferrari test driver, creating once again a strong connection with the legendary brand we represent,” said Jesse Vargas, General Manager, Ferrari World Abu Dhabi.

by T NH DESK

March 2017--Final_Layout 1 3/2/2017 9:13 PM Page 25

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 26

trends

1

2

3

4

Ten less explored destinations in India v B Neha Kirpal Y

Tired of visiting the same beaches, hill stations and historical cities? Want a fresh list of unique and exciting destinations in the country that you may not have even heard of before? So before you plan your next vacation, read this list!

1. Majuli, Assam: To being with, Majuli in the northeastern state of Assam, has been recognized by the Guinness Book of World Records as the largest river island in the world. It is also the country’s very first island district. Honestly, how many of us Indians even know that? Accessible by ferry from the city of Jorhat, it was formed due to course changes by the river Bhramaputra and its tributaries. Majuli has also been the cultural capital and the cradle of Assamese civilization for the past 500 years. Being a wetland, it is a hotspot for flora and fauna, harbouring many rare and endangered species of migratory and other birds. Though almost 100% pollution-free, the island is under threat due to the extensive soil erosion on its banks. Certainly one of India’s most unexplored places, Majuli is resplendent with several festivals throughout the year.

2. Ganpatipule beach, Maharashtra: Located in the Ratnagiri district on the Konkan coast of Maharashtra, lies this hidden treasure. Ganpatipule’s untouched natural beauty is scenic and pristine as ever. The best part is that it has yet not become commercialized, and

26

TRAVEL AND HOSPITALITY | MARCH 2017

there are just a few hotels that have opened up around the area. You could just lie back and drown yourself among the greens of the cliff on one side and the blues of the Arabian Sea on the other.

However, if you’re looking for some entertainment options along the beach, you could indulge in some camel/horse rides and water sports. There is also a Ganpati temple located on the shore of this 6 kilometre long white sandy beach. While in Ganpatipule, you could also visit Prachin Konkan—a life-size museum depicting life of the Konkan region in the yesteryears.

If visiting in the summer, don’t forget to relish some ‘hapus’—one of the best varieties of mangoes available here!

3. Patan, Gujarat: The former capital of Gujarat, Patan is an ancient fortified town that has recently been added to the UNESCO World Heritage Site list. Surrounded by huge walls and an old world charm, Patan makes for an offbeat destination to travel to as it is filled with forts, step wells, lakes and places of worship. The main tourist attraction here is the Rani ki vav, a excellent example of Gujarat’s subterranean architecture. The Rani ka pav festival takes place in the winter months of December or January every year. This charismatic town also has a bustling bazaar. Tucked away among the havelis, you will find traditional clay toys, cigarette makers, ancient libraries and the patola sari—one of the finest hand-woven silk saris with extremely delicate pat-

terns—a specialty of Patan. Patan also has more than 100 Jain temples worth exploring.

4. Andretta, Himachal Pradesh: If art and hills are your true calling, then head to Andretta—which is completely off the beaten track. A 20-minute drive from Palampur in the Kangra district of Himachal Pradesh, Andretta is a little known artists’ colony that was established in the 1920s when Norah Richards, an Irish theatre artiste and environmentalist shifted to this spellbinding region from Lahore. The fresh green landscape of the Dhauladhar range of the Himalayas serves as the breathtaking scenery of this charming little town—Himachal’s best kept secret—which almost reminds you of a captivating painting. While rhododendron shrubs, banana trees, blackberry bushes and bamboo thickets make up most of the flora here, about 550 different species of birds inhabit its skies. A hub for art lovers, this peaceful town has a number of tourist attractions, such as the Andretta Pottery and Craft Society, Norah Richard’s House, Norah Richard’s Centre for the Arts, and the Sir Sobha Singh Art Gallery. Reportedly, the legendary actor Prithviraj Kapoor was a frequent visitor of this quaint village.

5. Ziro, Arunachal Pradesh: Located in the crown of the north east, Ziro has been a favourite town for the World Heritage Site for a number of years now. One of the oldest towns of the state, this picturesque

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 27

trends

5

6

valley boasts of mild and soothing climate throughout the year. The Ziro Music Festival is a big attraction here, with amazing music from across the country, cultural events and tons of outdoor activities. It’s easy to lose yourself in its miles of stunning lush greenery, numerous rivulets, dense forests, and rice fields.

There is a hillock here known as Ziro Puto, where independent India’s first administrative centre was established.

Three kilometers away from old Ziro lies Pine Grove, one of the most frequented destinations here. With plenty of walking and biking trails, you can also indulge in a visit to the unique Apatani villages to experience the tribe’s culture and way of life. The food is interesting and varied too—rats are a delicacy here!

6. Bekal Fort, Kerala: The largest fort in Kerala, the 300-year old Bekal Fort is located in the Kasaragod district of the state. Shaped like a giant keyhole, it is one of the best preserved forts of Kerala.

In 1992, the government of India declared Bekal Fort as a special tourism area. Surrounded by the splendid Bekal Fort beach—one of the best maintained beaches in Kasaragod—it enjoys a superb view of the Arabian Sea from its tall observation towers (where huge cannons used to be placed a few centuries ago).

With close proximity to backwaters, hill stations and water sports facilities, the area is a natural choice for several film shootings.

7. Satpura National Park, Madhya Pradesh: Located in the Hoshangabad district of Madhya Pradesh in central

7 India, the Satpura National Park is positioned amid the Satpura range. This unspoiled wildlife habitat is one of India’s finest tiger reserves. Its striking terrain— consisting of rugged hills and mountains, sprawling meadows, sandstone peaks, narrow water-filled gorges, deep ravines, dense forests and delightful lakes, coves and bays—makes it truly one of its kind.

A little visited park in the state, one of its distinguishing features is the ability to walk within its boundaries accompanied by local guides. Other activities at the park include canoe trips, camping, trekking, elephant safaris, boating and buffer drives. The wilderness, tranquility and mystery of this forest is a must-experience for every adventure lover!

8. Madhyamaheshwar, Uttarakhand: An unusual little holy town named after the sacred temple of Lord Shiva situated here, Madhyamaheshwar is mystically covered by the snow-capped Himalayas on one side and lush green alpine meadows on the other. One of the most revered Hindu shrines, the spiritual vibes of the evening aarti performed at the temple brings everyone together. Madhyamaheshwar can be reached by trekking 16 kilometres from Ransi village. Located in the Garhwal range, Madhyamaheshwar is blessed by the bounty of nature—shepherd huts, village houses and picturesque views complete this idyllic town. The accommodation options here are limited, and you will mostly find homestays at reasonable prices. The summer months from May to October are usually considered the best time to visit.

8

9

9. Salasar Balaji temple, Rajasthan: A place of religious importance for the devotees of Lord Hanuman, it is located on the Jaipur-Bikaner highway in Rajasthan’s Churu district. Here, Lord Hanuman is worshipped as a human face idol with a mustache and beard. Constructed in the 18th century, the temple attracts innumerable visitors throughout the year.

The building is made of bricks, stone, cement, lime mortar and marble. The temple shrine and the sanctum sanctorum are decorated with floral patterns and other kinds of mosaic work in gold and silver. There is also a congested market area—filled with prasad and spice shops— around the temple. Other pilgrim centres located close by include Rani Sati temple and Khatushyamji.

10. Kabini Forest Reserve, Karnataka: This is one of the most amazing wildlife destinations of Karnataka, owing to its accessibility, lush green landscape surrounding a large lake, and spectacular sightings of elephants, tigers and birds.

Situated on the banks of the Kabini river, it was once a private hunting lodge of the Maharaja of Mysore. The main activities here are the jungle safari and the elephant safari. A boat ride on the lake may get you to spot sambhars, cheetals and even crocodiles! The dam across the river is a special attraction here. Other options include nature walks, jungle trails, cycling and bonfires. The vicinity of the sanctuary is a part of the Nilgiri Biosphere Reserve, which has been declared a UNESCO World Heritage Site.

TRAVEL AND HOSPITALITY | MARCH 2017

27

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 28

news

Travel with a real taste of Sri Lankan hospitality

Novel offerings on long-duration flights China Eastern Airlines has gained the reputation of flying out to 200 global destinations and offering the vintage taste of the Far East with competitive airfares for long-haul flyers.

v

BY Swaati Chaudhury

The award-winning Sri Lankan Airlines, the pride of the island country is scouting for expansion opportunities in India.

BY Swaati Chaudhury

v

Serving with a huge global route network of

Connecting New Delhi and

101 destinations across 47 countries inclusive

Kolkata regularly with the charm of

of codeshare operations, Sri Lankan Airlines,

Far East is China Eastern Airlines.

the national carrier of Sri Lanka is on an expan-

It’s been past 15 years that the

sion binge with a view to offer an impetus to the

global airline player has been serv-

country’s current tourism boom and take its eco-

ing the flyers with its competitive

nomic development a step forward. Kicked off

and best airfares. The airline is now

sometime way back in 1979, Sri Lankan Airlines

operating regular flights between

incidentally happens to be the premier airline

New Delhi to Shanghai and Kolkata to Kunming.

Owen Zhou Zengrong General Manager-India, China Eastern Airlines

Siva Ramachandran Chief Commercial Officer, Sri Lankan Airlines

player in the Indian sub-continent to join oneworld airline alliance in 2014.

Owen Zhou Zengrong, General Manager-India, China Eastern

Siva Ramachandran, Chief Commercial Officer, Sri Lankan Airlines in-

Airlines explained, “India figures as a significant market for us

formed, “We operate an all Airbus fleet including latest A330-300 aircraft

and our business has grown over the years. We have expanded

offering the authentic warmth of Sri Lankan hospitality and the charm of

our service to new global destinations. Our focus is to scale up

new-age global travel. With our hub in Colombo, we offer seamless connec-

our yields and hike our market share to long-haul destinations

tivity to the Indian sub-continent, Maldives, Seychelles, Far East, Europe et

in the United States and Canada. We are concentrating on

al. Our airline is the single largest player flying out of Chennai with over 20

Japan, South Korea, Australia and New Zealand. We have de-

weekly flights.”

vised one-of-a-kind programme for our flyers- City Tour that en-

These days overseas travel has become costlier, so what is the airline

ables flyers travelling beyond China, in places where we do not

doing to offer fair price advantage to its flyers? Ramachandran said, “We

have sound connections, they can select from the options of

do provide competitive pricing and affordable travel from India to Sri Lanka

availing a hotel or a meal voucher or a foot massage or a Maglev

and to other global destinations. We popularize India across our network

High Speed train tickets at PU Dong, Shanghai.”

and source tourists into India.”

Low-cost fares to

Australia

Tourism Australia is making an untiring effort to devise low-cost airfares for long-haul, summer holidaymakers of India.

BY Swaati Chaudhury

v

For Indian outbound travellers in quest of

tralia during this summer.

ellers from Bengal touched down Australia

Nishant Kashikar, Country Manager, India and Gulf, Tourism Australia commented, “We

much as `145 crore to the economy of the

are closely working with eight airline

country with an average spending of about `2.06 lakh per person. We

players like Air India, Scoot Airlines, Air Asia, Singapore Air-

are expecting around 2,75,000

lines, Silk Air, Malaysian

Indian travellers visiting Aus-

Airlines, Thai Airways and

tralia this year.”

Cathay Pacific. We intend to

Tourism Australia has con-

offer airfares to holiday

solidated its marketing net-

adventure, self-drives, romantic holidays,

lovers lower than the prevail-

culinary safari, wildlife and theme parks,

ing airfare. We have an agree-

Australia is a fascinating destination that will

ment with Air India and

leave travellers absolutely spellbound. In its

Malaysian Airlines to roll out special of-

latest efforts to catapult a large chunk of In-

fers for Indian flyers jet-setting to Australia.”

dian tourists, Tourism Australia is working

contributing to 29 per cent growth and as

Nishant Kashikar Country Manager, India and Gulf, Tourism Australia

In recent times, there has been a jump in

work in order to achieve a double digit growth in Indian tourists footfall. Kashikar further

said, “We have entered into an agreement with the Department of Immigration, Australia and leading global travel companies

with its airline partners to offer special low-

the flow of outbound tourists from Bengal to

like Thomas Cook and Cox and Kings Limited

budget airfares for flyers travelling to Aus-

Australia. Kashikar said, “Nearly 7,100 trav-

for facilitation of trans visa.”

28

TRAVEL AND HOSPITALITY | MARCH 2017

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 29

news

AIR NAMIBIA AND TURKISH AIRLINES SIGNED A CODESHARE AGREEMENT Air Namibia (SW) and Turkish Airlines (TK) signed a codeshare agreement. The agreement that will be effective from March 1st, covers routes between Turkey and Namibia, and set to expand the travel opportunities for the passengers of two airlines.

The signing ceremony took place at Turkish Airlines’ Headquarters in İstanbul. Namibia Deputy Minister of Works & Transport honorable Sankwasa James Sankwasa and Turkish Airlines Deputy Chairman and CEO, Bilal Ekşi signed the deal in the presence of senior officials from both sides.

This new codeshare agreement is bound to broaden the commercial partnership between two companies and their respective countries. At the same time, passengers of both airlines will be given more travel options between Namibia and Turkey.

Under the terms of the agreement, Air Namibia and Turkish Airlines are planning to place codes on unilateral flights of SW on Windhoek – Johannesburg v.v. / Windhoek – Frankfurt v.v., and unilateral flights of TK on İstanbul – Johannesburg v.v. / İstanbul – Frankfurt v.v. Also, it has been considered that, when SW introduces the Windhoek – İstanbul v.v. flights in future, this codeshare agreement will be expanded by placing the code to include beyond İstanbul

(L-R) Honorable Sankwasa James Sankwasa, Namibia Deputy Minister of Works & Transport and Bilal Eksi, Turkish Airlines Deputy Chairman & CEO

flights. Honorable Sankwasa expressed their satisfaction with this commercial partnership with a well-established and rapidly growing carrier like Turkish Airlines, which enjoys a broad route network. He also expressed that they are happy to conduct this codeshare agreement with Turkish Airlines and also added that the deal will be a crucial experience for them. Honourable Sankwasa further stated that he is confident about this cooperation which will be fruitful for both sides and will be enlarged very soon.

“Air Namibia is a small airline and in order to improve its competitiveness in this high competitive industry, it is important to have a strategic partner, as Turkish Airlines who placed on the top” Honourable Sankwasa further stated.

by T NH DESK

ETIHAD AIRWAYS INTRODUCES THIRD DAILY FLIGHT TO BENGALURU Etihad Airways is launching a third daily flight on the Abu Dhabi – Bengaluru route, effective 26 March 2017.

The triple daily schedule will provide greater choice to local passengers travelling between the two cities, and improved connectivity to destinations across the GCC, North America and Europe via the airline’s Abu Dhabi hub.

The capacity increase underscores the airline’s commitment to offer guests more travel options between Abu Dhabi and key destinations across its network. With a new daily late night departure from Abu Dhabi, and early morning service from Bengaluru oper-

ated with a two-class Airbus 321, the schedule provides additional online connectivity to and from a number of destinations, including Doha, Jeddah, London, Dublin, New York and Dallas.

Peter Baumgartner, Etihad Airways Chief Executive Officer, said, “Our expanded services between Abu Dhabi and Bengaluru are in line with Etihad Airways’ strategy to offer greater travel options when aircraft availability and market conditions permit. “The extra flights to Bengaluru will cater to the strong demand between both cities, and bring closer our global network to and from Bengaluru over our Abu Dhabi

hub.” Etihad Airways launched flights to Bengaluru, capital of the southern Indian state of Karnataka, in January 2011 with four services a week, rising to daily two months later. It has steadily grown capacity with additional frequencies and aircraft upgrades to its current double daily operation. More than 700,000 guests have been flown on the route over the past six years.

Partner carrier Jet Airways will codeshare on Etihad Airways’ enhanced Bengaluru services, and also offer connectivity from Bengaluru to destinations across India.

by T NH DESK

TRAVEL AND HOSPITALITY | MARCH 2017

29

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 30

ExplorE IndIa

Mawlynnong Village

Popular places to explore in Meghalaya Located in the northeast India, Meghalaya is known as the Abode of the Clouds and also the wettest place on earth, making it a popular monsoon travel destination. The state is considered as the melting pot of all things including cultural and natural, existing in pure harmony with the constructive human efforts. The majority of the population is of tribal people, “Khasis (the largest group)”, Pnars and Garos who predominantly earn their living from cultivation. In this feature, we would like to introduce some of the popular places you must explore while visiting Meghalaya…

v B Archana Sharma Y

Bridge is located in the heart of the rainiest

Mawlynnong Village

place in India, ‘Cherapunjee’ in Meghalaya.

This picturesque Mawlynnong Village is

This is known worldwide as one of the most

worth visiting for the fact that it is the

unique naturally formed structures, which

"Cleanest Village in Asia". Moreover, this vil-

stands strongly since its inception and is fre-

lage is dubbed "God's Own Garden", portray-

quented by travelers from around the world.

ing exceptional example of community-based

This uniqueness makes it one of the places to

eco tourism. Here, the locals have con-

visit in Meghalaya which you should never

structed a remarkable Sky View platform

give a miss to visit.

Don Bosco Centre for Indigenous Culture

from bamboo atop the highest tree in the forest (about 80 feet), which offers a bird's eye view of the village and panoramic view across to Bangladesh. You can stay in a basic

Don Bosco Centre for Indigenous Culture (Mawlai, Shillong) Don Bosco Centre for Indigenous Culture

village guesthouse or tree house on stilts,

(DBCIC) in Shillong is the one place you

created for tourists by the locals.

shouldn’t miss to explore the heritage and history of the place. Although privately run,

Double Decker Living Root Bridge (Nongriat Village, Cherrapunji)

the museum is in excellent condition and

looking for knowledge of the state and its 6 sisters. Also, the DBCIC does not disappoint in that department either with the skywalk, which offers a magnificent view of Shillong.

Mawphlang Sacred Forest Situated around 45 minutes drive away from

proves to be a wide-ranging source on the

Shillong in the East Khasi Hills, Mawphlang is

One of the most interesting natural won-

history and life of the north east India. The

home to a sacred plant grove of the Khasi tribe. It's

ders in India, the Double Decker Living Root

library of the museum is a bonus for those

filled of medicinal plants. You will find a Khasi

30

TRAVEL AND HOSPITALITY | MARCH 2017

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 31

ExplorE IndIa

How to Reach Meghalaya?

Mawsmai Cave

Heritage Village next to the sacred forest with

supply to the city of Shillong. Most travelers

many styles of mock tribal huts. If you feel active

to Meghalaya even like to compare it to the

and want to spend a day out in nature, try the

beauty of the Scottish water bodies.

David Scott trail from Maphlang to Lad Mawphlang. It’s a very picturesque 16 kilometer trail is part of an old horse trail, which dates back to the British era.

Mawsmai Cave (Shella Road, Cherapunjee) Mawsmai Cave in Meghalaya has a bit of a reputation among travelers. The place is ca-

Elephant Falls (Shillong)

cophonously dark and has cramped and nar-

One of the unique features of Shillong as

row paths tangled with each other, and to

the waterfall itself is made up of three very

add some more thrill into the idea of a cave

lucid steps. The first one, hidden among the

pitch black in broad daylight, there is just

trees, the second one, tamed and controlled

one entry and exit point. This cave in

flowing from a certain height and the third,

Meghalaya is what many explorers would

the fastest and biggest one, culminating into

call experiences. The glorious stalagmite and

the stream below. The evening view of Ele-

stalactite formation, along with the thrill of

phant falls in Meghalaya is the one that com-

adventure is what gives the Mawsmai caves

bined with the softly fading light and the

a must visit experience.

By Air: The nearest major airport is located at Guwahati in Assam, which is about 128 Kms from Shillong (capital city of Meghalaya). Guwahati is well connected to Kolkata, New Delhi, Baghdogra and Bangkok by regular flights. You can hire taxi from Guwahati Airport to Shillong. There is a helicopter service from Guwahati Airport to Shillong as well.

By Rail: The nearest railhead is at Guwahati, which is located at a distance of 103 Kms from Shillong.

By Road: Meghalaya Transport Corporation and Assam State Transport Corporation buses are available, that frequently ply from Guwahati to Shillong.

high contrast falls, the crowd is worth braving for the sheer gold glow of the water. The Elephant Falls

absolute natural beauty and tranquility of these falls makes it one of the places to visit in the state.

Umiam Lake (Ri Bhoi District, Nongpoh) You must plan to visit Umiam Lake in the winter time (which is from October to February), to be astonished by its picturesque beauty. Located in Nongpoh, Meghalaya this lake is essentially made from the reservoir built due to the dam here. It is an important

Mawphlang Sacred Forest

Double Decker Living Root Bridge

fact that this lake is the chief source of water

TRAVEL AND HOSPITALITY | MARCH 2017

31

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 32

news

Germany rolls out new theme for Indian market v B Swaati Chaudhury Y

The average spending capacity of outbound Indian tourists is higher when embarking upon German holidays than other European sojourns.

For those smitten by the travel bug and interested to go on a value-for money European destination, the choice is Germany. In this day and age, Germany has a plethora of attractions, accommodation options and best of infrastructure facilities making it a lucrative MICE destination.

Romit Theophilus, Director-India, German National Tourist Office (GNTO), commented, “We unveil novel marketing theme every year in a bid to offer an impetus to the tourist destinations of Germany in the Indian market. Our marketing theme for India is Palaces, Parks and Gardens in the current year and we have plans to come up with Germany Training Module in an attempt to make the travel groups aware about the latest happenings in the tourism vertical of Germany.

DESTINATION EAST EMERGES AS GLOBAL HEALTHCARE HUB

Holiday Inn debuts in Kolkata v B Swaati Chaudhury Y

With the newest luxury destination opening in Kolkata, high-end tourists are spoilt for choice in the city.

For luxury travellers looking to sink in the world of opulence in Kolkata, here’s an exciting news. With the foray of Gurgaon-based Holiday Inn, the

Romit Theophilus Director-India, German National Tourist Office (GNTO)

Holiday Inn Kolkata Airport

“City of Joy” gets a new luxury destination that prides in its strategic location. Nestling around 5 km from Netaji Subhas Chandra Bose International Airport, Holiday Inn Kolkata Airport is owned by city-based Jain Group and looked after InterContinental Hotels Group (IHG) of the United Kingdom. The new luxury address is at a proximal distance from the Information Technology hub and special economic zone (SEZ) of New Town that kicked off on February 10 this year.

According to Kenneth Scott, General Manager, Holiday Inn Kolkata Airport, “Our hospitality group boasts of having 29 properties across the length and breadth of the country. Moreover our group is by far the most recognizable global hospitality brand and has been in the hospitality scene for a considerable period of time. It is widely accepted among business and leisure tourists.”

Scott said, “We offer dynamic rates, on time service and we are highly accessible online. We provide continental cuisine with a strong regional flavour. We do provide free stay for two kids up to 12 years of age holidaying with their parents.”

A recent conclave hosted by ICC accentuates on the enormous potential of medical tourism in Destination East.

Medical tourism is best referred to those patients coming from developed countries to the Third World countries for low-cost treatment that provides all kinds of facilities under one roof. The Eastern region of India has emerged as a popular medical tourist destination for patients visiting from the North-eastern region and from the Indian sub-continent like Myanmar, Bhutan, Nepal and Bangladesh as well.

Aimed to highlight the potential of Destination East as a significant medical tourist destination in emerging times, Indian Chamber of Commerce (ICC) recently hosted a convention themed “Medical Tourism, Wellness and Global Healthcare” in Kolkata sometime on February 10. The conclave threw light on Kolkata and West Bengal as a promising medical tourism corridor, the road ahead and also made an attempt to understand the expectations and trials of medical tourists in the city.

The three medical tourist destinations in Asia are Thailand, Singapore and India. Speaking on the medical tourism scenario in the country, J P Shaw, Regional Director, Indiatourism commented, “Wellness and global healthcare is medical tourism and has immense possibilities for wellness seekers. The Indian wellness industry is one of the fastest growing segments in the tourism industry. Chennai attracts the most number of global health tourists around 45 per cent.

Patients from Bangladesh and Afghanistan make up about 34 per cent of global medical tourists in the country.”

by TNH DESK

32

TRAVEL AND HOSPITALITY | MARCH 2017

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 33

news

Three glorious days of heritage motoring indulgence!

Sunshine, Vintage Charm and Indian Heritage meet at The 21 Gun Salute International Vintage car Rally & Concours Show, 2017 s the cars of past pass into history, the successors of that marque drive headlong into the most exclusive motoring groups with more of everything; yet the vintages and the classics remain extraordinary! These can never be replaced, these have set records, stunned the motoring public and are the most popular ones of their era that lure every generation of petrol heads. These beauties hark you back to yesteryears and a few days back 100s of such magnificent cars had sent their most beautiful sirens to the glorious historic setting at the India Gate, New Delhi way off the beaten track, to make each visitor fall under their spell at the 21 Gun Salute International Vintage Car Rally & Concours Show, 2017 - A global calendar staple.

Leading India towards Heritage Motoring Tourism, this show started with an aim of preserving the royal legacy of vintage cars. Building on its success, since the historic day in 2011, not only has the concours grown big but the 7th edition has won the coveted title of being the grandest vintage & classic car event in India, with car enthusiasts flowing in from around the world to be a part of this motoring event, magnifi-

A

cent-handpicked vintage & classic cars, majestic ambiance of the historic – India Gate, an eminent global jury panel, the incredible support from Ministry of Tourism - Government of India, ancient Indian classical dance performances, presence of automotive connoisseurs from the Indian royal families & category races at the Formula one race track – all of which happened over a span of

three glorious days of heritage motoring indulgence. This annual fiesta held on 17th, 18th and 19th February 2017 brought together the leading vintage & classic car collectors and enthusiasts from the global motoring brotherhood on one platform.

Unique marques at display at the historic India Gate, grand cultural celebration, vintage car race at the Formula 1 (Buddh International Circuit) and so much more! Embracing its grand heritage of heart-stirring rare machines, this year, the event was organized for car enthusiasts & connoisseurs of culture present all around the globe. The 7th edition of this event displayed heritage motoring, like no other event in the country. Over the years, Madan Mohan –Chairman & Managing Trustee, 21 Gun Salute Heritage & Cultural Trust (organizer of the event), has worked very hard to strengthen the relationships with the global motoring fraternity, making this event – a great success, every year.

These beauties present at the 3-day show triggered one’s imagination, especially the high-precision machinery of the past – redolent of another century – found a new & unusual historic setting for extraordinary harmonies. About 100 rare cars and around 20 vintage bikes, were showcased during the Grand Concours Show field on February 17 and 18, at the August Kranti Grounds, India Gate New Delhi, followed by category races at the Buddh International Circuit on 19th February.

The opening morning saw was absolutely remarkable! The Concours had sought to ensure that only the most eye-catching vintage & classic cars and motorcycles were handpicked from over the world, bringing in the top notch car collectors and enthusiasts on a platform.

Early morning at the event inauguration, it was really something special.

by TNH DESK

TRAVEL AND HOSPITALITY | MARCH 2017

33

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 34

news

VFS Global wins contracts to manage Indian visa services in Spain, Thailand, and South Africa Company is proud to extend its visa processing services for the Government of India in 12 countries s part of its expanding visa services network for the Government of India’s Ministry of External Affairs worldwide, VFS Global is pleased to announce that it will manage Indian visa processing services in three additional countries: Spain, Thailand and South Africa. VFS Global has served the Government of India since 2007, and manages visa processing for the client government in a total of 12 countries worldwide.

Centres in Spain to offer visa, consular services for visitors to India The Embassy of India in Spain and VFS Global have signed a four-year contract to manage India visa processing services in three cities: Madrid, Barcelona and Las Palmas. The new centres in these cities are on schedule to open in April 2017. The centres will be equipped with worldclass facilities aimed at promoting inbound business and leisure travel into India from Spain, and will make the visa application process considerably more convenient and accessible for travellers.

VFS Global won the contract to offer India visa processing services in Spain in July 2016 on the strength of its domain expertise and expansive network for 50 client governments in 126 countries.

However, the launches were delayed due to a petition filed by BLS International against the Government of India in the Delhi High Court, disputing its disqualification from the Spain bid for failing to meet the minimum technical criteria required. With the Delhi High Court dismissing this petition, the centres are now set to launch as per schedule. Besides foreigners visiting India, the Indian diaspora in Spain is also expected to benefit from these centres as they will offer other consular services such as registration of

A

34

TRAVEL AND HOSPITALITY | MARCH 2017

births, passport renewal services, Overseas Citizen of India (OCI) services, etc.

Spain is the 12th country where VFS Global will begin visa processing operations for the Indian Ministry of External Affairs.

VFS Global also signed contracts to manage India visas in Thailand and South Africa In another significant development, VFS Global signed the contract to manage India visa processing in Thailand, on 5 January 2017. Services in the two cities of Bangkok and Chiang Mai were duly launched on 1 February 2017, and will enhance accessibility to visa services for travellers from Thailand. Last November, VFS Global also launched India Visa Application Centres in South Africa (Johannesburg, Durban, and Cape Town), the first country on the African continent where VFS Global has commenced visa processing services on behalf of the Government of India.

VFS Global as service provider for the Government of India According to the Government of India’s Ministry of Tourism, some 8.89 million foreign tourists arrived in India in 2016, recording a growth of 10.7% over the previous year. VFS Global has aligned with the Government’s ‘Incredible India’ and ‘Make in India’ campaigns aimed at promoting inbound leisure and business travel, and has pledged its commitment to enhance accessibility to visa application facilities for business, leisure, and MICE travellers in several countries.

• Today, VFS Global manages visa and/or consular services for the Government of India in 11 countries, namely Australia, Belgium, France, Luxembourg, Republic of Korea, Saudi Arabia, South Africa, Switzerland, Thailand, the Netherlands, and the United Kingdom. Spain is the 12th country where these services will soon commence.

• The company also supports the Ministry of Overseas Indian Affairs in establishing and managing Overseas Workers Resource Centres that provide support services to Indian nationals travelling or residing abroad for employment purposes. The centres in Chennai, Lucknow, Gurgaon, Hyderabad and Kochi support lower-skill level migrants with information and assistance services for employment-related queries or complaints.

• In addition to this, VFS Global is appointed by the Ministry of External Affairs, Government of India, to provide attestation/apostille services on its behalf.

Expansion of VFS Global footprint worldwide VFS Global was first established in Mumbai (India) in 2001, and pioneered the concept of visa process outsourcing.

As more countries seek to improve visa facilities for travellers, VFS Global has contributed significantly in the last 15 years to these efforts and to the promotion of international tourism, continuing to expand operations for other client governments globally.

• Notably, the company launched Russia Visa Application Centres in 14 countries in Western and Eastern Europe, Asia, and Middle East in the last 7 months alone, including the first-time launch of a Russia Visa Application Centre in the Middle East

by TNH DESK region (Dubai).

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 35

news

INDIVA MARKETING TO REPRESENT FRANKFURT TOURISM IN INDIA

Air India inducts first A320neo into its fleet Aiming to bolster its capacity in the domestic market, Air India today inducted the first Airbus A320neo aircraft into its fleet. The Airbus A320neo aircraft has a seat configuration of 162 seats including 12 seats in the business class. This aircraft is fuel efficient and is the first of 14 aircrafts leased from Kuwait headquartered ALAFCO Aviation Lease and Finance Company.Air India thus becomes the first CFM powered NEO operator in India.

Air India plans to induct 29 A320 neo aircraft into its fleet by 2019.

The A320neo will join Air India’s existing fleet of 66 A320 family aircraft thus making Air India’s fleet size to 138 planes.

Air India, today, flies one of the youngest, state-of-the-art, fleet of aircraft comprising a mix of the wide-body Boeing B777s, B747s, its latest acquisition- the B787 Dreamliner and the narrow body Airbus A321s, A320s and A319 aircraft.

by TNH DESK

Frankfurt Tourism (TCF) appointed Indiva Marketing as the destination representative company for the City of Frankfurt am Main and Rhein-Main region. Indiva Marketing will be responsible for all communications, media relations, sales and marketing activities to enhance visibility and to boost tourism from India.

“We are delighted to announce Indiva Marketing as our partner in India to promote the unique products that Frankfurt and the region has to offer. We look forward to building business opportunities from all corners of India in 2017 and beyond,” said Dr. Anette Biener, Manager, International Tourism Marketing, Frankfurt Tourism.

Beate Mauder Kakkar, Managing Director, Indiva Marketing said “We are excited to promote Frankfurt am Main and the Rhein Main region to the Indian market. Frankfurt is a city of great diversity, the mediaeval towns and UNESCO world heritage sites, forests and rivers in the region are most attractive for FIT travellers and MICE movements.

by TNH DESK

WelcomHeritage spreads its wings to Panchkula WelcomHeritage Ramgarh has a history dating back almost 325 years old with features reminiscent of the pre-independence era. The present Owners are the descendants of Chandail Rajputs whose original seat of power was Chanderi in Madhya Pradesh. About 1300 years ago, the Ramgarh family’s ancestors migrated from there and established the State of KotKahlur, and later shifted their capital to Bilaspur. It is from here that the present Owners’ family arrived in the early 17th Century.

WelcomHeritage Ramgarh is an amalgamation of heritage and luxury experience with a world-class accommodation and

an awe-inspiring heritage interwoven in historical elegance.

The property is dotted with historic art and antiques, a legacy

by TNH DESK passed down for eight generations now.

TRAVEL AND HOSPITALITY | MARCH 2017

35

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 36

news

TAT is focusing on many aspects to attract more number of tourists v B Archana Sharma Y

T

he year 2016 has been positive as

far as the number of Indian visitors to Thailand is concerned as 1.19

million Indians visited the country in the year as compared to 2015 (registering a growth of 11.63 %). In spite of the fact that country was in a state of mourning due to the sad demise of its beloved King during

year and the theme will be for the couples

the high travel season and there was de-

or romance. The tourist business for couples,

monetization of currency in India.

leisure and romance. The TTF held in Janu-

It was the result of continued efforts by

ary this year was quite successful, it was for

Tourism Authority of Thailand to aggres-

domestic travellers but this year we wit-

sively promote Thailand to Indian travellers.

nessed international tourist in large number.

During a press meet regarding promotion of

On further tourism trends, she said that

Thailand, Srisuda Wanapinyosak, Deputy

Thailand is for family holidays, golf, wed-

Governor, International Marketing Asia and

dings, honeymoons, luxury travel, health

South Pacific (TAT) discussed about the de-

and wellness etc. Thailand continues to re-

veloping trends and tourism aspects that

main as the number one destination for In-

travellers are seeking for. On being asked

dian weddings, celebrations, re-unions and

regarding what is the arrival rate, she

also the most popular place for bachelor and

replied that the arrival rate can be divided

bachelorette parties. To promote Thailand

in first time travellers and repeat travellers.

as a preferred destination for Indian travel-

And TAT is focusing to get more first time

ers, TAT carried out various activities during

traveller. Tuk-Tuk tours are also being or-

the year under each of the above segments

ganised and promoted. Many tourists like to

such as joint advertising campaigns with

learn Thai culture by living with Thai peo-

travel agents, regular sales calls, participa-

ple and know their lifestyle.

tion in wedding fairs, and wedding sympo-

Srisuda Wanapinyosak Deputy Governor, International Marketing Asia and South Pacific, Tourism Authority of Thailand (TAT)

While answering about the aspects of lux-

sium in Thailand, trade road shows, and

ury segment, she answered that Thailand is

familiarization trips for agents and media.

not only cheaper but provide affordable lux-

Emphasis was given on attracting travel for

Jaipur and Lucknow during the year, TAT

ury with having world-class and 5 star ho-

the luxury segment by focusing on partici-

will be focusing on promotional activities in

tels, private villas with pool and private

pating in events such as Polo, Vintage car

Tier 2 cities. Familiarization trips will be or-

cruises. She further added that “woman

rallies, golf tournaments etc.

ganized for agents and media, presentations

traveller� is the important segment as she is

Luxury Road Shows were organized in

and roadshows will be carried out for the

the influencer in the family and she is the

Delhi and Kolkata where representative of

travel trade and joint activities and promo-

one who actually plans the holiday keeping

various hotels/Resorts, DMC and attractions

tions with local travel agents will be the

requirement of each family member. August

in Thailand participated and visited these

focus. We hope to achieve and look forward

is the month for woman when all airlines

cities to interact with the travel agents and

to welcoming a far greater number of visi-

provide 10 kg more luggage to them; you

tour operators there. To attract travellers

tors from India during the current year 2017

get great discounts at the stores, and most

from tier II and III cities, TAT organized the

to our Amazing Thailand.

important easy fast-track immigration. Talk-

Amazing Thailand road show in Raipur and

ing about Thailand Travel Mart (TTM), she

Bhubaneswar. With the introduction of di-

said we are planning to move to Pattaya this

rect flights by Thai Smiles to Bangkok from

36

TRAVEL AND HOSPITALITY | MARCH 2017

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 37

news

SRI LANKA TOURISM PROMOTION BUREAU CONDUCTED ROADSHOW IN MUMBAI

Indranil Sen Minister of State, Department of Tourism, West Bengal

Bengal to host India’s Mega Autumn Carnival v B Swaati Chaudhury Y

The department of tourism, West Bengal intends to transform

Bengal- the sweetest part of India into a gateway to Indian tourism.

The Indian tourism industry stands at `1.5 lakh crore and would grow to `2.6 lakh crore in the future. With an effort to showcase the eastern region of India particularly Bengal, Confederation of Indian Industry (CII) along with the department of tourism, West Bengal jointly hosted Destination East and Tourism Summit in Kolkata from January 27 to February 2, 2017.

Inaugurating the summit, Indranil Sen, Minister of State, Department of Tourism, West Bengal said, “Destination East is one of our flagship events to flaunt the tourism potential of Bengal that occupied the fifth slot in global tourist arrivals in 2015. The state holds the 8th position in terms of domestic tourists footfall. A multi-cultural destination like Bengal has everything to offer ranging from the Himalayas to oceans and forests to culture and pilgrim points that no other Indian

Sri Lanka Tourism Promotion Bureau conducted a road show for the travel trade and wedding planners in Mumbai, with an aim to increase footfalls to the emerald island. The road show saw an attendance of 27 participants from Sri Lanka comprising of leading travel companies and hoteliers besides the national carrier, SriLankan Airlines.

Speaking about India as a market, Madubhani Perera, Director of Marketing, Sri Lanka Tourism Promotion Bureau who attended and addressed the gathering said, “India is a very important market for us. We have seen an annual rise in arrival numbers from India over the years. The road show was conducted to increase destination awareness and highlight the new attractions in Sri Lanka. We hope this event will add a positive impact and further increase Indian footfall in Sri Lanka. Further we have planned several promotional activities for Indian markets” Apart from the road show in Mumbai, the SLTPB has plans of conducting road shows in Chennai, Hyderabad, Kolkata and Pune later in the year. The promotion plans for 2017 also include joint promotions with international partners and a digital marketing campaign targeting potential Indian travellers.

Sri Lanka received a 12.8% increase in Indian tourist arrivals in 2016 and are expecting an even better double digit increase in 2017.

The roadshow was organized by Blue Square Consultants and received an overwhelming response as a large number of agents & wedding planners attended the event.

state possesses.

by TNH DESK

Bengal scouts for new avenues in tourism v B Swaati Chaudhury Y

There’s no stopping for the department of tourism, West Bengal in its quest to top the chart of leading tourist destinations in India.

Destination East, a signature creation of Confederation of Indian Industry (CII) is the most sought-after tourism event in East India. There were around 100 global delegates from as many as 33 offshore destinations at the summit.

The only state in India that can provide an all-inclusive experience to tourists under one roof with snow-capped Himalayan peaks, fascinating sea beaches, Dooars, mangrove forests of the Sundarbans and Durga puja is undoubtedly West Bengal.

Speaking at the summit, A R Bardhan, Principal Secretary, De-

A R Bardhan, Principal Secretary, Departament of Tourism, West Bengal ( 2nd from left) of State, Department of Tourism, West Bengal

partment of Tourism, West Bengal commented, “The state has diverse range of attractions for travellers. We are concentrating on identifying new destinations and developing robust infrastructure.”

TRAVEL AND HOSPITALITY | MARCH 2017

37

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 38

Diplomat Corner

Ireland: a fascinating land of myths and legends capturing imagination of one and all Ireland is a fascinating country rich of picturesque landscapes, traditional culture, historical heritage, unspoiled green countryside and spectacular coastline. The country is a land of myths and legends and home to many alluring UNESCO world heritage sites. In an exclusive interview with TnH, His Excellency, Mr. Brian McElduff, Irish Ambassador to India talks about the uniqueness and richness of Ireland as a tourist destination, and why increasing number of Indians are visiting the country. He also explains Irish visa process. Excerpts:

v B Prem Kumar Y

Q

How would you describe Ireland as a tourist destination for Indi-

ans?

Indians appreciate our unspoilt green countryside and dramatic coastline as well as our traditional culture, buzzing urban hubs and festivals. Ireland is a land of myths and legends, which captures the imagination of children and adults alike.

The island is also home to several UNESCO world heritage sites such as the Cliffs of Moher, Brú na Bóinne and the Skellig Islands.

In recent times, several well-known movies and television shows such as Star Wars and the Game of Thrones have been filmed in Ireland and have created a curiosity among Indian travellers to visit the places where they were filmed. The island has also been discovered by Bollywood - films such as ‘Ek Tha Tiger’ partly set in Dublin, have definitely helped boost our profile in India.

Incidentally Dublin, which is my native city, is a place which should be on the itinerary of anyone with an interest in literature. James Joyce, Oscar Wilde and George Bernard Shaw were just three of its great writers. While not a near destination, our historic connections make Ireland quite a familiar place for Indians. We speak English and also drive on the left,

38

TRAVEL AND HOSPITALITY | MARCH 2017

which makes motoring holidays much less of a challenge!

Indian visitors will be surprised at how many links we have. I am particularly fond of Ballynahinch Castle near the western coast, which is not only a charming place to stay (with a worldclass fishery) but also the former home of Ranji, “the Prince of Cricketers”. He lived

“

Indians appreciate our unspoilt green countryside and dramatic coastline as well as our traditional culture, buzzing urban hubs and festivals. Ireland is a land of myths and legends, which captures the imagination of children and adults alike.

in Ballynahinch in the 1920s and the castle is filled with memorabilia from his time.

Nowadays we have a large Indian community and Indian food is readily available although I would encourage Indian visitors to try Irish cuisine, especially seafood, and to enjoy our renowned pub culture (which we have managed to export worldwide). The Irish whiskey business is booming and Indian visitors will, I hope, be converted to the merits of Irish whiskey which is the original whiskey!

Brian McElduff Ambassador of the Republic of the Ireland to India

How are the Indian tourist arrivals to Ireland growing?

Over the last five years, we have seen a year-on-year increase of over 25% in Indian visitor arrival numbers to the island of Ireland. Factors in our favour include increased access to Ireland, particularly the increased air services by Etihad and Emirates via the Middle East, as well as by the British Irish Visa Scheme, which makes it easier for tourists from India who are visiting Britain to also visit Ireland, without the cost or bother of applying for a separate visa. We believe that the number of Indian visitors to Ireland is only set to increase over the coming years.

Q

Kindly tell us about the Irish visa process. How simple is it?

You will need a valid passport to enter the Republic of Ireland and Northern Ireland. Indian national visitors to Republic of Ireland require an Irish visa. Indian national visitors to Northern Ireland require a UK visa. The new British Irish Visa Scheme (BIVS) allows a short stay applicant from India to travel to and around

Q

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 39

Diplomat Corner interVieW both the UK and Ireland with only one visa. Whether this visa is a UK visa or an Irish visa is dependent on the country you visit first.

Republic of Ireland Visa Procedures Going to Ireland has never been easier.

An online visa application facility for Ireland is available to Indian visitors. You can apply online in the visa section of the INIS (Irish Naturalisation and Immigration Service) website. Applicants must then submit their passports and documentation to the VFS Visa Application Centres in 13 cities across India.

Visas for Northern Ireland Indian visitors to Northern Ireland require a UK visa. Applicants must submit their passports and documentation to any VFS office in India to apply for their UK visa.

How is the connectivity between these two countries?

While there are no direct flights from India to the island of Ireland, connectivity to Dublin and Belfast from India is excellent with Europe, Great Britain and the Middle East being the main air access hubs.

British Airways, Jet Airways, Virgin and Air India have direct flights to Great Britain from India. One-stop connections are also convenient to Dublin and are serviced by multiple European carriers such as Lufthansa, Swiss, Air France and KLM. Turkish Airlines has a daily connection with a stop-over at Istanbul, while

Q

Newgrange, Brú na Bóinne, County Meath, Ireland

The Rock of Cashel, Cashel, County Tipperary, Ireland

Emirates Airlines and Etihad Airways have double daily flights with stop-overs at Dubai and Abu Dhabi respectively. Recently, Qatar Airways has also announced that it will offer daily non-stop flights between Doha and Dublin, commencing 12 June 2017.

What is your plan and strategy to promote Ireland in India?

In 2017 and beyond, our tourist agency Tourism Ireland will continue to raise awareness of the British Irish Visa Scheme, informing Indian travellers that they can now visit the UK and Ireland on a single visa. The products being promoted in 2017 include the Wild Atlantic Way, the Causeway Coastal Route, Star Wars and Game of Thrones destinations as well as events and festivals such as the St Patrick’s Festival. Our tourist agency will focus on tapping the Culturally Curious segment of Indian travellers.

Tourism Ireland has been consistently working with the Indian travel trade through sales calls, online and offline training programmes and seminars. In 2017, they will conduct road shows in Mumbai, Delhi and Bengaluru. Their online training programme, Ireland Specialists, is constantly updated with new tourism products and offerings from Ireland.

Q

How affordable is Ireland for tourists?

Ireland is comparable to any destination in Europe. There are budget accommodation options including a network of hostels and also luxury options including some very famous hotels such as impressive Ashford Castle (former home of the Guinness family of brewing fame) and the elegant Ballyfin House which has won many awards. Our huge range of restaurants include Michelin-starred destinations but many prefer to dine more affordably in the convivial atmosphere of one of our many pubs.

Q

Q

What is special about Ireland as a tourist destination?

For being such a small country, Ireland has a remarkable presence in the world.

This is partly due to our very extensive diaspora but we owe much to our appealing traditional culture and strong sense of history. Our unique identity can be witnessed everywhere in Ireland, in its buzzing cities – Dublin, Belfast and Galway – quirky towns and villages and friendly locals. We have managed to become a modern, prosperous and outward-looking country without losing those qualities which make us distinctive.

Ireland will reward any traveller with an open and curious mind.

TRAVEL AND HOSPITALITY | MARCH 2017

39

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 40

event review

UBM India’s SATTE entered its 24th year in the Capital with difference India’s Flagship Travel & Tourism Expo launched its first ever SATTE Awards from this year as its prelude.

The 24th year of SATTE was quite different and impressive for the participants as well as the visitors.

v B Archana Sharma Y

The 24th edition of SATTE, South Asia’s leading travel trade show began with a great difference this year. Every year it is inaugurated at Pragati Maidan but this year, the inauguration was held at the Le Meridien, New Delhi followed by the launch of SATTE Awards 2017. This year, SATTE was represented by over 870 exhibitors and participants from over 40 countries and 28 Indian states and was held from 15th – 17th February 2017 at Pragati Maidan, New Delhi.

The Chief Guest, Dr. Mahesh Sharma, Union Minister of State for Tourism & Culture (Independent Charge) and Civil Aviation, Govt. of India along with Vinod Zutshi, Secretary, Ministry of Tourism, Government of India, Subash Goyal, Chairman, Stic Travel and Member, National Tourism

Advisory Council, Dato Seri Mohamed Nazri, Minister of Tourism and Culture, Malaysia and Yogesh Mudras, MD, UBM India inaugurated the show amidst an industry august gathering from the travel and trade fraternity as well as media.

SATTE provides a comprehensive platform to domestic and international buyers and professionals from across the travel, tourism and hospitality industry along with National and State Tourism Boards (NTOs and STOs) to congregate and conduct business, arrive at solution-driven innovations to counteract economic uncertainties, and promote inbound, outbound and domestic tourism in India. This most favoured industry platform is also well-supported by the Ministry of Tourism, Government of India and ‘Make in India’ initiative of the Govt.

of India.

Spread over 3 days, SATTE 2017 witnessed several exciting partnerships and announcements which promised new trends in the industry. Visitors at the signature expo witnessed a number of features including a special start-up pavilion that will encourage travel start ups and their innovative ideas, power packed knowledge forums and conferences, innovative features such as B2B Scheduler which is a business matchmaker, Chai Adda, cultural entertainment acts, Destination Theme Nights etc.

The expo saw participation from almost every State Tourism Boards. As far as NTOs are concerned, USA, Mexico, Czech Republic, Spain, Russia, Singapore, Malaysia, China, Hong Kong, Japan, Korea, Israel,

(From L-R) Subash Goyal, Chairman, STIC Travel and Member, National Tourism Advisory Council; Daniela Wagner, Regional Director- Europe, Middle East and Africa (EMEA), PATA, Yogesh Mudras, Managing Director UBM India; Dato Seri Mohamed Nazri, Minister of Tourism and Culture, Malaysia; Michael Duck, ‎Executive Vice President at UBM Asia Ltd - ‎UBM Asia; Dr. Mahesh Sharma, Union Minister of State for Tourism & Culture (Independent Charge) and Civil Aviation, Govt. of India; Sunil Kumar, President, Travel Agents Association of India, CEO, Travel World; Vinod Zutshi, Secretary, Ministry of Tourism, Government of India; Junichi Kumada, Senior Officer, Japan, UNWTO; Carl Vaz, Director - India, DTCM; P.P. Khanna, President, ADTOI at the lamp lighting ceremony at the inauguration of SATTE 2017

40

TRAVEL AND HOSPITALITY | MARCH 2017

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 41

event review

(R to L) Michael Duck, Executive Vice President, UBM Asia, Kapil Mishra, Minister for Water, Tourism, Culture, Arts and Language and Yogesh Mudras, MD, UBM India

Thailand, Indonesia, Macau, Fiji, Bhutan, Nepal, Sri Lanka, Abu Dhabi, Dubai, New Zealand, Reunion Island, Turkey and Egypt were there with Peru, Vietnam and Sharjah joined for the first time ever. While Turkey, Dubai, Sri Lanka and Thailand are partner countries, Sharjah was the feature country for SATTE 2017. Similarly, in India, Madhya Pradesh, Gujarat, Maharashtra and Karnataka were partner states whereas Odisha was the Premium Partner State and Jammu & Kashmir is the feature state for this year.

SATTE 2017 also saw an active participation from hospitality players such as, Carlson Rezidor Hotel Group, ITDC, Sterling Resorts, Dubai Parks & Resorts, Movenpick Hotel & Resorts, Minor Hotels, Melia Hotels

International, ONYX Hospitality Group, Ramee Group of Hotels, Shangri –La Hotels and Resorts, Venetian Cotai amongst others. Apart from NTOs and State Tourism Boards, travel & hospitality companies, airlines, cruise liners, DMCs, OTAs and tourism products also joined the event.

SATTE worked closely with renowned travel associations, organisations and media houses, keeping visitors and buyers at the show well-informed on trends and updates of the industry.

As a pre-cursor to the expo, UBM India hosted the SATTE Awards 2017 for the first time. The awards was an endeavour to recognize and celebrate the excellence, achievements and innovations of key stakeholders in the Travel and Tourism in-

Jaal Shah Group Managing Director, Travel Designer Group & Founder, RezLive.com

dustry and were based on transparent, authentic and genuine parameters, a philosophy which is imbibed in the values of SATTE. The awards night also includes networking opportunities, presentations along with other features. The 19 award covered various segments of the travel and tourism industry including airlines, cruise, tour operators, hotels, destinations, online travel portals, to name just a few. In its first edition, the Awards has received an overwhelming response from the travel and industry.

This year, SATTE continued to receive support of international organisations and Indian travel trade associations such as World Tourism Organisation (UNWTO), Indian Convention Promotion Bureau (ICPB),

(From L-R) Michael Duck, ‎Executive Vice President at UBM Asia Ltd - UBM Asia; Junichi Kumada, Senior Officer, Japan, UNWTO; Vinod Zutshi, Secretary, Ministry of Tourism, Government of India; Dr. Mahesh Sharma, Union Minister of State for Tourism & Culture (Independent Charge) and Civil Aviation, Govt. of India; Dato Seri Mohamed Nazri, Minister of Tourism and Culture, Malaysia; Subash Goyal, Chairman, STIC Travel and Member, National Tourism Advisory Council; Yogesh Mudras, Managing Director, UBM India; at the inaugural and award ceremony of SATTE 2017

TRAVEL AND HOSPITALITY | MARCH 2017

41

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 42

event review

Prakash Bang Founder & Executive Chairman of roomsXML Solutions Ltd.

Pacific Asia Travel Association (PATA), Society for Incentive Travel Excellence (SITE), SKAL International, United Federation of Travel Agents Associations (UFTAA), Indian Association of Tour Operators (IATO), Travel Agents Association of India (TAAI), Federation of Hotel and Restaurant Associations of India (FHRAI), Travel Agents Federation of India (TAFI), Association of Domestic Tour Operators of India (ADTOI), Outbound Tour Operators Association of India (OTOAI) and IATA Agents Association of India (IAAI), to name a few.

Most importantly, in an extremely significant tie up, SKAL, a professional organi-

Ankush Nijhawan CEO of Travel Boutique Online

42

TRAVEL AND HOSPITALITY | MARCH 2017

zation of international tourism leaders, announced its association with UBM India to host the 78th edition of the SKAL World Congress, for the first time in India, at Hyderabad from October 5-8, 2017.

South Asia’s largest and most reputed tourism show witnessed a ribbon cutting ceremony at the venue to begin the proceedings formally with Chief Guest Kapil Mishra -- Minister for Water, Tourism, Culture, Arts and Language doing the honors along with Michael Duck, Executive Vice President, UBM Asia, and Yogesh Mudras, MD, UBM India, in the presence of a number of key dignitaries.

On the occasion, Ankush Nijhawan, CEO of Travel Boutique Online said that SATTE is a flagship travel and tourism exhibition in India and we have one of the biggest

Key highlights of SATTE 2017 • Over 870+ Participants from over 40 countries and 28 Indian States • Supported by UNWTO and Ministry of Tourism, Government of India • Launched SATTE Awards 2017 • Introduced a special start-up pavilion • Three day, high-impact knowledge forums and conferences • A presentation by international tourism body SKAL officially announced Hyderabad as the venue for the SKAL World Congress in association with UBM India exhibitors here with many of our brands exhibiting here. On the other hand, Isra Stapanaseth, Director of Tourism Authority of Thailand (TAT), New Delhi said that SATTE 2017 like every year promises to be a great platform for us and our private sector from Thailand representing the travel trade and hospitality sectors to meet and interact with the travel trade from across India. We conduct business and interact with a large number of visitors, including International buyers & trade visitors over 3 days under one roof.

While, Prakash Bang, Founder & Executive Chairman of Rooms XML Solutions Limited commented that since we are a 100% B2B Company, SATTE surely gives

Isra Stapanaseth Director of Tourism Authority of Thailand (TAT), New Delhi

us an opportunity to meet with new travel agents and also connect with our existing customers from the region. 2017 will be another path-breaking year for us. We will be introducing next generation API with cutting edge features. Two of them are: Under 1-second response and multiple hotel searches in single request. Jaal Shah, Group Managing Director, RezLive.com by Travel Designer Group said SATTE is an Inspiring event that creates new opportunities and brings to reality the scope and future growth of the travel market. It provides the right platform to the OTA’s, hoteliers, Agents, DMC’s to showcase & market their product to meaningful visitors coming from across the globe. Travel Designer Group which has different brands under its umbrella, will be majorly showcasing the Innovative features and technological supremacy of RezLive.com to the travel trade during SATTE, as this year will all together will be a special year for us as RezLive.com is celebrating 10 years of Online Presence.

During the three days event various sessions and panel discussions were held at the conference room regarding 'Responsible Tourism', 'Make in India and Tourism', 'Destination Presentation by Vietnam' and 'Niche Tourism'. The stalls were very beautiful and destinations were attracting buyers with different

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 43

EVENT WATCH

D ELHI S KAL BALL 2017 Skal International Delhi organized Skal Ball 2017 at Hotel Le Meridian, New Delhi. Attended by a large number of Skal members from Delhi and outside, the power-packed event was full of camaraderie, fanfare, entertainments and prizes. Adding extra flavor to the occasion were cocktail and delicious sit-down dinner.

TRAVEL AND HOSPITALITY | MARCH 2017

43

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 44

Festivals around the World

A look at some the most interesting festivals around the world of this month!

March brings a lot of festivities with variety of colorful festival, carnivals and music festivals for an explorer. There are many festivals around the world like, Mathura-Vrindavan Holi (UP, India) to Cape Town International Jazz Festival (Cape Town, South Africa). Here are some of the best festivals / carnivals which a traveller must enjoy!

March 4-8, 2017 Location: Mendoza City, Mendoza Province, Argentina

Fiesta Nacional de la Vendimia Fiesta Nacional de la Vendimia (The Grape Harvest National Festival) takes place annually in Mendoza City, Mendoza Province, Argentina.

It is one of the most important festivals in the country, attracting large numbers of tourists to the region. It is a world-renowned celebration of wine and the winemaking industry. Each of the 18 departments in Mendoza Province prepare for the festival in the early months of the year. The first vendimia celebrations in Mendoza Province occurred in the 17th Century. The first official Vendimia festival took place in 1936.

The main event occurs in the first week of March in Mendoza city featuring hundreds of dancers and performers, the selection of a "Reina Nacional de la Vendimia" (National Vendimia Queen) and a large fireworks display.

March 13, 2017 Location: Vrindavan, India

Mathura-Vrindavan Holi People from all corners of India, rather, world gather at MathuraVrindavan every year to feel the essence of Holi in the land of Krishna. People relive the legends of Holi associated with Radha and Krishna and play pranks the young Krishna played with the gopis.

The underlying feeling of this fun-frolic was love and devotion.

Even today, romance can be experienced in the very atmosphere in the Krishna-nagari. One just needs to breathe in this air and drench oneself in the feeling of love and romance. Myriad colours of Holi are simply a facade on this. So, join the masses at Holi during the last lunar cycle of the winter, when the streets are awash with pigment in an effort to welcome in spring and break down social barriers.

March 16-19, 2017 Location: Dublin, Ireland

Dublin St. Patrick's Festival March 17th (St. Patrick's Day) marks the day in circa 457 AD when Saint Patrick died and took his story to the grave. Since, the only known details of his life come from two handwritten letters sent by Patrick to himself. Old Irish folklore also says the Saint would use a three-leafed shamrock to explain the Holy Trinity - the Father, the Son and the Holy Ghost. It is then unmistakable how his Irish legacy remains so strong to this day. Conceived of initially as a religious feast in the ninth century, St. Patrick’s Day took a thousand years to become an official holiday in 1901, with the first parade occurring in 1931. It wasn't until 1995 that it became a government-sponsored, four-day festival.

44

TRAVEL AND HOSPITALITY | MARCH 2017

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 45

Festivals around the World

March 10-12, 2017 Location: Nederland, Colorado, US

Frozen Dead Guy Days Polar plunges, coffin races and more, the frigid Frozen Dead Guy Days of Colorado’s best-known corpse are one of the wildest, wackiest festivals anywhere. Frozen Dead Guy Days is one of the most delightfully quirky and unlikely of festivals. Every March, thousands of revelers gather to celebrate the story of Grandpa Bredo Morstoel, a Norwegian who died in 1989, with an array of icy events and off-the-wall contests—frozen salmon tosses, coffin races and polar plunges among them—fueled by lots of cold beer in downtown Nederland, a town of 1,227 residents at 8,230 feet high in the Rocky Mountains. This annual celebration was started in 2002 to loosely commemorate the 1994 discovery of the cryonic state corpse of Bredo Morstoel.

March 19-26, 2017 Location: Ubud, Bali - Indonesia

BaliSpirit Festival BaliSpirit Festival summons yoga enthusiasts, dancers, musicians and spirituality seekers from all corners of the globe, joining together to inspire one another and nourish each individuals potential within. One of the world’s most inspiring celebrations of global community, world music and well-being, taking place on the idyllic islands of Bali. The six-day, seven-night festival, with over 7,000 attendees from over 50 countries, offers a concentrated schedule of events, workshops, concerts, seminars and children’s activities, all taking place at two amazing venues that embody the spirit of Bali. BaliSpirit is one of those festivals that will inspire and energize you for months to come and you're likely to make a handful of new best friends at this festival built on camaraderie.

March 31 - April 1, 2017 Location: Cape Town, South Africa

Cape Town International Jazz Festival One of the world’s largest jazz festivals celebrates world-renowned artists and South African acts alike. The festival is an annual music festival held in Cape Town, South Africa. The first one was held in 2000 to 2005 and is recognised as the fourth largest jazz festival in the world and the largest jazz festival on the African continent.

Affectionately referred to as “Africa’s Grandest Gathering,” the festival is one of the largest jazz-oriented events in the world and the single largest music event on the continent. It’s the flagship event for Africa, a global event company, and the celebrated, annual music festival appeals to devotees of jazz in a traditional sense and mainstream audiences alike. Crucially, for a proudly South African event, the festival highlights native South African artists and international marquee stars in equal measure.

TRAVEL AND HOSPITALITY | MARCH 2017

45

March 2017--Final_Layout 1 3/2/2017 9:14 PM Page 46

EVENT WATCH

N EW C HINESE V ISA APPLICATION S ERVICE C ENTER LAUNCHED IN N EW D ELHI The new Chinese Visa Application Service Center was inaugurated at New Delhi’s commercial hub Connaught Place. The new center was inaugurated

by H.E. Luo Zhaohui, Ambassador of the People’s Republic of China to India, Wei Xiaodong, Vice Director-General, Service Bureau for the Foreign Ministry and its Overseas Missions of the People’s Republic of China, and Zubin Karkaria, CEO, VFS Global Group, at a recently held ceremony. The Center will be operated by VFS Global. On the occasion, ‘China in Luxury’, an initiative offering exclusive travel experiences for visitors was also launched.

46

TRAVEL AND HOSPITALITY | MARCH 2017

March 2017--Final_Layout 1 3/2/2017 9:15 PM Page 47

EVENT WATCH

TRAVEL AND HOSPITALITY | MARCH 2017

47

March 2017--Final_Layout 1 3/2/2017 9:15 PM Page 48

MOVED ON

Adrian Kong Area Director, South Asia (Mumbai), Singapore Tourism Board Singapore Tourism Board (STB) has announced the appointment of Adrian Kong as Area Director, South Asia (Mumbai). He will be based in Mumbai and one of his key responsibilities will be to oversee STB’s tourism promotion, marketing and developmental efforts in South & West India and Sri Lanka. Adrian is well acquainted with the Indian markets having worked earlier in India between February 2012 and January 2014 as a Manager with Singapore Tourism Board in Mumbai. Prior to his appointment as an Area Director, he was overseeing STB’s Philippines office for 2.5 years.

Abhishek Sharma Strategic role at Founder’s Office of Treebo Hotels Abhishek Sharma has been appointed as its senior management, Treebo Hotels, India’s 3rd largest hotel chain for a strategic role. Abhishek has joined the Founder’s Office, a cross-functional cell, set-up to drive strategic priorities for the business. As part of the team, Abhishek will be responsible for working on key cross-functional initiatives for the company. The Founders' Office is a team that works closely with the cofounders-Rahul Chaudhary, Sidharth Gupta and Kadam Jeet Jain, in running near term experiments and projects for immediate impact, as well as in building mid to long term capabilities for the organization The new appointment is indicative of Treebo’s plans to further strengthen its strategic position in the ecosystem by building a strong leadership team.

Ateeb Shrestha General Manager, Six Senses Ninh Van Bay in Vietnam Ateeb Shrestha has been appointed to the role of general manager at Six Senses Ninh Van Bay in Vietnam. He brings over 14 years of experience across international and independent hotel groups covering rooms, resident manager and general manager assignments with Gangtey Goenpa Lodge in Bhutan, Nira Resort in Mauritius, Hyatt Regency Danang Resort and The Nam Hai Resort in Vietnam, The Setai in Miami and The Chedi in Muscat to name just a few. From early days, Ateeb’s dream was to pursue a career in the hospitality field. As there were not many opportunities in his home country of Nepal, he studied and graduated with a Bachelor in Business Studies in Nepal, then pursued a Post Graduate Diploma in Hotel Management in Glion, Switzerland.

Amit Ghosh Director of Sales, Double Tree by Hilton Pune, Chinchwad Double Tree by Hilton Pune, Chinchwad has appointed Amit Ghosh as the Director of Sales. A sales veteran with over 13 years of experience in sales and business development. He hails from Calcutta and has earned his diploma in Hotel Management from IIAS, Kolkata. He started his career in sales with Amalgamated Bean Trading Company Ltd. (Pune). He has managed several key accounts in hotels like Four Points by Sheraton (Pune), Oakwood Premier (Pune), Holiday Inn (Pune). Amit Ghosh will be responsible for developing sales strategies through ideation and implementation of strategic sales plan. He will also play key role in driving total hotel sales revenue and will be responsible for the achievements of budgeted revenue streams which is one of his core strengths.

Satish Kumar Sharma Pastry Chef at Hyatt Regency Gurgaon Hyatt Regency Gurgaon has appointed Chef Satish Kumar Sharma as Pastry Chef. He is a dynamic gourmet specialist, with an extraordinary contribution and exposure to the international properties. Sharma had been making creative desserts for over two decades – each more spectacular than the other. Nothing short of pure happiness, his sweets speak volumes about the experience that he has amassed over the years. Apart from supervising employees, Chef Satish also ensures that sanitation regulations are adhered to in the kitchen. Prior to joining Hyatt Regency Gurgaon he worked as Executive Pastry Chef with Kempinski Grand in Russia. He received his industrial training in Bakery and Confectionary from the Ambassador’s Sky Chef in New Delhi.

48

TRAVEL AND HOSPITALITY | MARCH 2017

March 2017--Final_Layout 1 3/2/2017 9:15 PM Page 49

MOVED ON

Himanshu Taneja Director of Culinary, The St. Regis Mumbai The St. Regis Mumbai announces the appointment of Himanshu Taneja as Director of Culinary. He brings with him 17 years of excellence to The St. Regis Mumbai. Taneja’s career spans working with some of the leading Indian and International Hotel chains in the country. Most recently Taneja was with JW Marriott Juhu as Executive Chef overseeing all operations of the culinary team and helming successful venue launches of the hotel. An alumnus of IHM, Trivandrum, Taneja’s passion for the world of cuisine, his innate knowledge of ingredients and his ability to understand the latest global food trends has paved his path to success. In his new role Taneja will lead the dynamic culinary team of The St. Regis Mumbai. Taneja has been well recognized for his talent and has a plethora of awards under his belt.

Alejandro Bernabéhas Group Director, AVANI Hotels & Resorts Minor Hotels is pleased to announce the appointment of Alejandro Bernabé as Group Director, AVANI Hotels & Resorts. With over 20 years of global hospitality experience, Bernabé has an impressive management track record, along with years of practical operational and Food and Beverage experience in both city hotels and resort properties and is ideally qualified to lead Minor Hotels’ most youthful and contemporary brand. Bernabé’s mandate is to drive performance of AVANI properties in terms of sales, distribution, marketing, PR, brand standards and guest experiences. Bernabé has several Bachelor degrees obtained in Spain and the USA, a Hotel Management degree from the Hotel Institute Montreux in Switzerland and a Master of Business Administration from Reims Management School in France.

Ramzy Fenianos Vice President Development– Europe, Middle East & Africa, Minor Hotels Minor Hotels has announced the appointment of Ramzy Fenianos as Vice President Development for Europe, Middle East & Africa. Ramzy brings over 10 years’ extensive experience in hospitality and real estate. Focusing on business development, strategic planning and asset management in international hospitality branding and business development, his prestigious background includes Bouygues Real Estate Group and Emerige Group in France, and Sama Dubai Holding Group and IFA Hotels & Resorts in Dubai. Prior to joining Minor Hotels, Ramzy held the position of Vice President Acquisitions & Development Middle East & Africa at Starwood Hotels & Resorts Worldwide.

Ramzy is French and fluent in English and Arabic and is based at Minor Hotels’ regional office in Dubai.

Vasanth J Hub Head – Kerala,OYO OYO has appointed Vasanth J as the Head of Kerala hub. In this role, Vasanth will be focused on developing Kerala as one of the key leisure markets for OYO and building strong relationships with owner-partners in the state.

Vasanth joined OYO in June 2016 to lead the business in Pondicherry and played an instrumental role in establishing the city as a top revenue-generator in the leisure segment. Prior to OYO, Vasanth headed business operations at Finantics Consultancy Pvt. Ltd. A seasoned professional, Vasanth has nearly 7 years of work experience spanning Project Management, Data Acquisition, and Analysis, Business Development, Strategic Planning, Networking, Sales and Operations Management. He is a graduate in Mechanical Engineering from NITK, Surathkal, and has also worked at Coal India Ltd.

Nitin Sharma Executive Assistant Manager, Crowne Plaza Gurgaon Nitin Sharma has been appointed as Executive Assistant Manager. He will be spearheading the operations, sales and marketing team in addition to building and honing a dynamic hotel team. He has spent 22 years in the hospitality industry wearing multiple hats of responsibility. With over two decades of experience in the hospitality industry, he has worked with IHG, Nikko Hotels, Uppal’s Orchid, Taj Hotels Resorts & Palaces and The Grand New Delhi. He is passionate about travelling and playing cricket.

TRAVEL AND HOSPITALITY | MARCH 2017

49

March 2017--Final_Layout 1 3/2/2017 9:15 PM Page 50

news

NORWEGIAN CRUISE LINE EXTENDS SAILINGS TO CUBA THROUGH DECEMBER 2017 Norwegian Cruise Line announced that it will extend its offering of weekly roundtrip cruises from Miami to Cuba aboard Norwegian Sky, the largest vessel sailing to Cuba, through December 2017. Together with the five previously announced cruises in May 2017, these 25 additional cruises, which start in June 2017, all feature an overnight stay in Cuba’s historical and culturally-rich capital of Havana.

“We are thrilled to be the first cruise line able to offer weekly sailings from Miami to Cuba through the fall of 2017, all with overnights in the beautiful city of Havana” said Andy Stuart, president and chief executive officer for Norwegian Cruise Line. “We have seen great demand from our guests for sail-

ings to Cuba and we look forward to providing more opportunities for them to experience this incredibly culturerich destination on a weekly basis.”

Norwegian Sky will sail four-day roundtrip cruises from Miami each Monday, featuring an overnight in the capital of Havana as well as a call on Great Stirrup Cay, Norwegian’s private island in the Bahamas. The ship will dock right in the heart of Havana, offering guests the opportunity to visit historical sites such as Old Havana, a UNESCO World Heritage Site; view incredible art and listen to the vibrant local music scene; and visit with Cuba’s warm and friendly residents through people-to-people exchanges.

Norwegian will offer a selection of 15

half and full-day OFAC-compliant shore excursions, where guests aboard Norwegian Sky will have the opportunity to have a farm to table dining experience, explore the Flora and Fauna of Soroa, see Modern Havana in an American Classic Car and much more.

SPICEJET GETS A MAKEOVER, INTRODUCES UNIFORMS IN ‘RED-HOT-SPICY’ AVATAR SpiceJet, the country’s favourite carrier, is going in for an image makeover with its strong workforce switching to a Redder, Hotter and Spicier new uniform beginning this month.

The uniforms retain the carrier’s signature red colour largely while incorporating some unique and flamboyant designs to infuse boldness and style. Inspired by the airline’s image of Red.Hot.Spicy, the new range of uniforms has been introduced to enhance the glamour and style quotient while keeping the youthfulness and the elegance intact.

The new range includes a unique design for each department specifically stylized to suit the different seasons and time periods like summers, winters etc. For instance the summer wear for the female cabin crew will include a one-piece dress. They will be attired in a short shift

50

TRAVEL AND HOSPITALITY | MARCH 2017

dress, cut and sewn and detailed with accessory elements like a sling bag and box heels; for service, besides a pinafore inspired apron. Whereas men will be paired in a formal three-piece suit inclusive of red waistcoats and white shirts. Laced up oxford shoes have been introduced keeping in mind the ease and comfort of the user. With the unique colour scheme in place, droves of the cabin crew will be seen in sharp tones of red and black, reflecting the youthful persona of the airline.

The range for the pilots’ squad includes a single button slim cut black suit for men. For the on-ground staff, women will be wearing a button back blouse in white and red polka dots with skirt suits in red, while the men will be in black slim cut single button suit with red trim detail on the white shirt collar. by TNH DESK

by TNH DESK

March 2017--Final_Layout 1 3/2/2017 9:15 PM Page 51

March 2017--Final_Layout 1 3/2/2017 9:15 PM Page 52

DL (ND)-11/6167/2017-18-19 | DATE OF POSTING: 5-6 OF MONTH | rNI NO.: DELENG/2010/33723 | DATE OF PUBLISHING: 4 th OF THE MONTH