Travel and Hospitality (TnH) - July 2016

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First-Ever

Civil Aviation Policy takes off

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FROM THE EDITOR

The Uncertain World and The Changing Skies

Publisher & Editor Srishti Rai Director Bharat S. Rai Managing Editor Prem Kumar General Manager - Marketing Prem Sagar premsagar@tnhindia.com (M) +91 99106 81111 Art Director Sunny Singh Web Designer Mohit Chaudhary Senior Reporter Archana Sharma Correspondent (Kolkata) Swaati Chaudhury Accounts Chander Shakher Balodi Administration Executive Sarwat Jahan

For any query, write to us at: info@tnhindia.com

www.tnhindia.com Printed, published and owned by Srishti Rai. Printed at Somsons Printing Works, 1/7, Doctor’s Lane, Gole Market, New Delhi - 110001, and published at P- 23/90, Connaught Circus, New Delhi 110001; Editor: SRISHTI RAI

I feel compelled to start this editorial by vehemently condemning the tragic bomb attack at Istanbul’s Ataturk airport.

This tragedy is only the latest in the series of abominable terrorist attacks we’ve witnessed over the past few years. Whether the target is a hotel in Mumbai, an airport and metro station in Brussels, the London tube or a skyscraper in Manhattan, the whole world suffers. And I would like to assert that though these events might highlight the troubled world we are living in, where a group of monsters heartlessly take innocent lives; they are not a reason to stop traveling. In fact this is a time more than ever that people need to travel to broaden their horizons and promote cross-cultural exchange. We all need to be ambassadors of global goodwill because a world formed by misconceptions and mistrust is a much greater risk than any attack by beastly terrorists.

On a more positive note, the firstever civil aviation policy has taken off

(pg.22). Have you been looking forward to the debut of this civil aviation policy?

The hype surrounding the policy has been building for some time and the wait is finally over. Our story offers an overview of the various strategies laid out in the policy to improve the aviation sector and explains how people in the industry think these strategies may change the flying game.

Also in the July issue is a brief analysis of the impact of Brexit (pg.18). As you must all be aware this June witnessed Britain voting to exit the European Union and so Brexit took place in the height of the summer travel season.

What the long-term impact of this decision will be is still opaque but Indian passengers heading to Britain soon can get the most ‘bang for their buck’ by enjoying the lower exchange rates (the British pound, has recorded its lowest rate in about 30 years after the results of the vote were published). This will also give a chance to more Indian travelers to enjoy Britain, which has traditionally been considered a very expensive tourist destination and hence avoided by many.

To enjoy previously published stories visit our website www.tnhglobal.com.

Happy flying!

Srishti Rai Editor

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A N D

Travel Hospitality

CONTENTS

JULY 2016 22 COVER STORY

First-ever Civil Aviation Policy takes off

28 RESORT REVIEW

Gili Lankanfushi-The Ultimate Robinson Crusoe experience

30 EXPLORE INDIA

22

28

30

31

34

36

40

46

Exotic Goan experiences for luxury tourists

31 EXPLORE THE WORLD Best things to do while visiting Taiwan

34 EXPLORE THE WORLD Stunning places to explore in Switzerland

36 INTERVIEW

The Claridges, New Delhi: a happening place of modern luxury

40 DIPLOMAT’S CORNER

Visit Czech Republic to explore a world of beautiful surprises

46 EXPLORE THE WORLD Top things to do in Jordan

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News GOVT

GOVT

DR JAYANT SINHA IS THE NEW MINISTER OF STATE FOR CIVIL AVIATION

KARNATAKA APPOINTS LICENSED ‘TOURIST GUIDES’ AND DEPLOYS 472 'TOURIST MITRA' The Department of Tourism, Government of Karnataka, issued Guide License & ID cards to new ‘Tourist Guides’. The new ‘Tourist Guides’, who have completed the Comprehensive Guide Training programme at various universities, will be available at various tourist destinations in the state to provide information to tourists. They play a very important role in promoting the destination and thereby, act as the ambassadors of the state and country.

The ceremony was inaugurated by Sri R.V. Deshpande, Hon’ble Minister for Large & Medium Industries and Tourism, Government of Karnataka along with Sri S.A. Hussain, Chairman, KSTDC, Sri AsagoduJayasimha, Chairman, JLR, Sri S. Sampath Kumar, Corporator, Vasanthnagar Ward and other senior officials of the Tourism Department.

The Department of Tourism tied up with five universities across the state to provide comprehensive guide training programme.

111 students the training programme successfully and were handed over the guide license & ID card on the occasion. The second and third batches of ‘Tourist Mitra’, consisting of 298 home guards were also inducted on the occasion. ‘Tourist Mitra’ is a programme by the Department of Tourism and the Karnataka State Tourism Development Corporation (KSTDC) along with the Home Department, Government of Karnataka.

by TNH DESK

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TRAVEL AND HOSPITALITY | JULY 2016

In the first major expansion and reshuffle of the Union Cabinet effected from 5 July, 2016 by the Prime Minister Narendra Modi, among other major changes in the portfolios of existing Ministers. Dr Jayant Sinha has replaced Dr Mahesh Sharma as the MoS for Civil Aviation. Sinha is a Member of Indian Parliament and formerly Minister of State for Finance and an investment fund manager and management consultant.

In May 2014, he was elected to the Lok Sabha, representing the Bharatiya Janata Party from Hazaribagh, Jharkhand. He has over 25 years of experience as an investor and strategy consultant. He has served as a member of two important parliamentary committees - the Public Accounts Committee and the Standing Committee on Finance. Sinha holds an M.B.A. with Distinction from the Harvard Business School, an M.S. in Energy Management & Policy from the University of Pennsylvania, and a Bachelor of Technology degree with Distinction from the Indian Institute of Technology Delhi.

by TNH DESK

AVIATION

STAR ALLIANCE DETERMINES NEXT STEPS IN SERVICE ENHANCEMENT Multi-million dollar technology projects and future operating standards were given green light by Star Alliance’s Chief Executive Board.

The Chief Executives of the Star Alliance member airlines recently gave the goahead for new technology investment and wide-ranging enhancements to operational processes to meet the evolving demands of today’s travellers. As a direct result of these decisions, Star Alliance will invest in multi-million dollar technology projects, which will include a new Alliance IT hub for baggage. This new IT hub is scheduled to go into operation by the end of 2016 and is the latest in a series of similar “plug and play” applications which are supporting the member airlines behind the scenes. The existing IT hubs have already successfully improved the exchange of frequent flyer data and through check-in of passengers and baggage, as well as the provision of enhanced services to premium customers.

by TNH DESK

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News

AvIAtIoN

AIRASIA GROUP CEO TONY FERNANDES RECEIVES OCI STATUS AirAsia Berhad Group CEO Tony Fernandes received Overseas Citizenship of India (OCI) status from the Government of India. OCI confers same privileges as a Non-Resident Indian. The statement was issued to mark the completion of two years of operations of low-cost carrier AirAsia India, in which Fernandes is a partner.

"I am also delighted to share that I have been granted the Overseas Citizenship of India status. India has always been close to my heart as my father was from this country and Goa is my ancestral homeland," Fernandes said. Fernandes getting OCI status assumes significance as there have been concerns about control and ownership of AirAsia India.

by TNH DESK Tony Fernandes, Group CEO, AirAsia

AGENCY

Govt

MTDC’s Tourism Pavilion at Infosys, Pune proves a profitable venture The recently launched Tourism Pavilion by Maharashtra Tourism Development Corporation (MTDC) at Infosys- Hinjewadi, Phase II, Pune has been proved as a profitable venture with a daily footfall of 400 people at the kiosk. With the Tourism Pavilion getting incredible response at Infosys the bookings are done in full swing with the project cost of

Omeir Travel wins RezLive.com-Travelwebme 2016 Cricket Tournament Abu Dhabi-based Omeir Travel Agency

30 lakhs being recovered before the inauguration. MTDC estimates to recover the com-

trounced Sharjah Airport Travel Agency

plete operational costs within two months.

(SATA) in a thrilling finale to win the Re-

The Tourism Pavilion, stationed at Phase II Food court 3, in a space of 1,250 square

zLive.com-Travelwebme 2016 Cricket Tourna-

feet at Infosys campus in Pune was inaugurated by Honorable Chief Minister, Shri. De-

ment. While SATA dominated the first innings,

vendra Fadnavis, Government of Maharashtra on May 29, 2016 in the presence of Hon.

Omeir Travel bounced back in the second in-

Guardian Minister of Pune Shri. Girish Bapat; Smt. Valsa Nair Singh, IAS, Principal Secre-

nings to emerge victorious, clinching the sec-

tary, Tourism & Cultural Affairs, Government of Maharashtra and other key dignitaries

ond edition of the cricket tournament.

from MTDC and Infosys.

by TNH DESK

The tournament, which was held for travel agencies in the UAE, was a friendly platform to showcase the sporting skills of travel agents, and acknowledge the spirit of healthy competition.

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TRAVEL AND HOSPITALITY | JULY 2016

by TNH DESK

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news

AVIATION

HOTEL

WELCOMHERITAGE LAUNCHES MANI MANSION, AHMEDABAD

e

WelcomHeritage recently opened a new property, Mani Mansion under its portfolio of Heritage Hotels. Mani Mansion is a 94 year old heritage property that was once home to the Dalal family. Located on the Ashram road in the heart of the city, it is a boutique heritage hotel with 21 rooms and suites providing an experience of ancient era and yet equipped with modern facilities. The architecture with high ceilings and antique furniture clearly speak volumes about the rich lineage of culture associated with the city of Ahmedabad. The hotel offers a multi-cuisine Restaurant serving an array of food options including authentic Gujarati cuisine prepared by chefs who have been associated with the family since past 2 generations thus giving a taste of true Gujarati culinary expertise.

by TNH DESK AVIATION

KOLKATA: THE LATEST ADDITION IN VISTARA’S EXPANDING NETWORK Vistara is further expanding its wings to establish a pan-India presence as its inaugural flight UK 747 took off recently from IGI airport, Delhi for Kolkata. Kolkata is the fifth metro in the country to witness premium services provided

by Vistara, after Delhi, Mumbai, Bengaluru, and Hyderabad. The city will now be directly connected to Delhi via double daily flights offering convenient same-day return options in both directions and onward via Delhi to eight other destinations such as Chandigarh, Goa, Kochi and Srinagar.

by TNH DESK

VIRGIN ATLANTIC OFFERS SPECIAL BAGGAGE DEALS FOR STUDENTS FLYING FROM INDIA Virgin Atlantic continues to make travel more convenient for students; offers special baggage deals for students flying abroad.

According to study, homemade food and fashion top the list of things students love to carry with them when they study abroad. The study reveals that if students were allowed to carry extra baggage, 35% would pack more food items while 32% said they would take all their shoes. In addition to food, apparel and shoes students also love to carry sports equipment and music instruments as they shift their base to another country for a few years.

Additionally, as per the findings 40% of the students who book their airline tickets in advance usually end up changing their date of travel and about 32% of them have to incur a date change fee. Having factored these trends amongst students who travel abroad, Virgin Atlantic being a student friendly airline has created customised offers to make travel more convenient for students. Students travelling with Virgin Atlantic can avail the special check in baggage allowance of up to 69 kg in Economy - three bags of 23 kg each in addition to 10 kg of hand baggage and one piece of sports equipment at no extra charge. This offer will allow students one date change free of charge.

Nick Parker, Head of India and Middle East, Virgin Atlantic Airways commented that “At Virgin Atlantic, we put the customer at the heart of everything we do and will continue to ensure that flying Virgin Atlantic is always that little bit more special and more magical. We are pleased to offer students flying to the UK and US a generous baggage allowance and free date change to ensure they can carry their home comforts while studying abroad. We also have student travel advisors at our contact centre to help them with all their travel related queries.’’

by TNH DESK

TRAVEL AND HOSPITALITY | JULY 2016

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ASSOCIATION

tant way to diversify their business.

Sehgal further informed that SriLankan airlines has offered special airfare to the visiting members. The members will have opportunity to see tourist attractions and facilities in and around Colombo. During the visit, representatives of Sri Lanka Tourism Board and SriLankan Airlines will hold meeting with the visiting members and make presentation to them.

TAAI-NR is continuously taking up the issues of agents with the government. When Rajan Sehgal Chairman, TAAI-NR

Neeraj Malhotra Honorary Secretary, TAAI-NR

others have given up, TAAI-NR is still fighting for the restoration of commission and credits to travel agents and has sought the

TAAI-NR undertakes series of member-friendly initiatives

intervention of the Government and formula-

Members are visiting Sri Lanka from July 8 to 11.

lines, but they long ago stopped giving

v B PREM KUMAR Y

Since their reelection in August last year,

tion of policies and laws by it requiring domestic and foreign airlines operating in India to pay commission. “It is our right to get commission for the services we provide to aircommission to us. We request the Govern-

insights of tourism potential of Sri Lanka, un-

ment of India, particularly, Ministry of Civil

derstand the destination closely and estab-

Aviation to address our long-standing issue

the office bearers of Travel Agents Associa-

lish relationship with the local trade and

of commission through legislation as the gov-

tion of India, Northern Region (TAAI-NR)

hotels,” informed Rajan Sehgal, Chairman,

ernments of our neighboring countries such

have been working hard for their members.

TAAI-NR. He added that Sri Lanka is fast

as Sri Lanka, Bangladesh and Pakistan and

They are tirelessly raising the issues of their

emerging as an attractive tourist destination

also the governments of countries like Israel

members and striving to enhance the poten-

that offers a golden business opportunity for

have told airlines to pay the rightful due of

tials and productivity of their business. They

agents.

the travel agents by giving them their Com-

have been organizing workshop/seminars to

Talking about the visit, Neeraj Malhotra,

update their members of new opportunities.

Honorary Secretary, TAAI-NR said, “It is a

The last year TAAI- NR had taken a delega-

meeting-cum-education tour for our mem-

is planning to organize a regional meet for

tion of their 50 members to Dubai. The visit

bers. Through this visit we want to educate

the benefits of its members, most likely in the

was well-appreciated by its members.

our members about new destination and

month of November this year. According to

products and help them discover new av-

Sehgal, this will be a one-and-half day event

ness opportunities to their members, a dele-

enues of business. Sri Lanka is a beautiful

to be held in Delhi. This will be a landmark

gation of TAAI-NR is going to Colombo, the

country emerging as a favorite destination

initiative in the history of the Indian travel

capital city of Sri Lanka from July 8 to 11,

among global discerning travelers. The island

trade because so far no regional chapter of

2016. The next monthly meeting of the TAAI,

nation is our neighboring country and has

any Indian travel trade association has or-

NR will be held in Colombo. The delegation

strong historical and cultural relations with

ganized such meet. Sehgal also informed that

will compromise approximately 60 members.

us. Indians would love to visit the island na-

TAAI-NR is also planning to join hands with

tion if we promote it properly.”

Industry bodies like FICCI, PHD Chamber of

Continuing their efforts to bring new busi-

“During the visit, our visiting members will have opportunity to interact with representa-

mission,” said Malhotra.

In another important initiative, TAAI-NR

With few airlines paying commission to

Commerce & Industry, and the organizer of

tives of the Sri Lanka Tourism Board, Sri-

travel agents on the sale of tickets, ticketing

India’s Vintage Car Rally to host next Her-

Lankan Airlines, Sri Lankan travel trade,

business has lost its sheen among agents.

itage Tourism Conclave and Vintage Car Rally

Destination Management Companies (DMCs)

Now it is important for agents to diversify

together, which will enhance the value

and hotels. The visit will provide a perfect

their business. Promoting destinations and

proposition of the both events.

opportunity for the visiting members to gain

selling holiday packages could be one impor-

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TRAVEL AND HOSPITALITY | JULY 2016

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News HOTEL

NUSA DUA BEACH HOTEL & SPA, BALI: AN UNMATCHED LUXURY ACCOMMODATIONS Beautifully nestled on 9 hectares of lush tropical Balinese gardens facing a span of 200 meters beach, the award-winning Nusa Dua Beach Hotel & Spa offers an Authentically Bali experience through the feature of its 382 guestrooms and suites; highlighting the admirable views of the ocean and lush tropical gardens. The tranquillity resort is spread over 9 hectares with an oasis of tropical gardens and sundrenched shores of beautiful Nusa Dua peninsula. The refined hospitality has welcomed kings and queens, presidents and other dignitaries over the years. Here, you will be treated like Balinese Royalty in the Palace Club Wing, with ultimate privacy and exclusive privileges including a private registration area, butler service and complimentary in-room internet access. Whether you are a foodie or a wine connoisseur, spoil yourself with a wide option of 5 restaurants and 4 bars prepared by an award-wining culinary team.

by TNH DESK GOVT

Macao’s first 3D museum ‘Pier 16 Macau 3D World’ brings the world’s first museum with 4D paintings Appositely titled as ‘The City of Duality’, Macao has the perfect mix of leisure and fun, which is one of the main reasons for its growing popularity across the globe! The vibrant city has a unique historical and archaeological Macanese culture that exists in complete harmony with the youthful and diversified experiences the destination has to offer. You can take a long walk on the streets of Senado Square and indulge yourself in delicious cuisines and of course, the adventure adrenaline in this small peninsula in mainland China! Macao also has a beautiful 3D museum, Pier 16 Macau 3D World, which is the world’s first museum with 4D paintings and every visitor is the director of their own photos in this 3D universe!

by TNH DESK

AVIATION

ETIHAD AIRWAYS BRINGS THE RESIDENCE TO MELBOURNE

• Melbourne joins Etihad Airways’ expanding network of A380 destinations • Brings The Residence and class-leading, next-generation cabins to the route • A Butler, Inflight Chef, Flying Nanny and Food and Beverage Managers offer innovative hospitality services inflight • Offers a seamless A380 service to London via Abu Dhabi Etihad Airways much-anticipated A380 starts flying between Abu Dhabi and Melbourne. The A380 features The Residence, the world’s first three-room private suite on a commercial aircraft, as well as ground-breaking innovations in all cabins. The Etihad Airways A380 offers touches of luxury to every guest and sets the benchmark for inflight comfort, entertainment, connectivity and service.

by TNH DESK

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REPORT

Trend reveals an ‘extended summer’ this year Thomas Cook India Ltd has released its 2016 Indian Summer Travel Report Card (ISTRC’16). This in-depth study provides interesting insights into how Indians travelled this summer – the new trends observed, new destinations which came up on the travellers’ radar, which destinations trended the most! According to ISTRC’16: Seasonality trends-Extended Summer: A unique trend specific to Summer 2016 was that of an extended summer season across source markets. Typically, India’speak summer travel season for West and South India covers April and May. However, this season, saw demand extending into the months of June and July courtesy varying vacation periods across school boards- starting as early as mid-March.

Early Bookers: More than 39% Indian travellers were early planners this year, planning almost 120 -180 days prior to departure and opting for long haul destinations such as Australia, South Africa, USA& New Zealand.

Slow Travel: Another interesting observation this season was the emergence of Slow Travel with options like ‘walking tours’ seeing uptake. Slow Travel is intended for travellers who appreciate the journey (as against merely the destination), are curious to learn via traveland absorb myriad experiences enroute.

Destination Favourites: This summer witnessed high demand for Australia and New Zealand, South Africa, UK, Switzerland, France, Spain, Italy, Hungary, Czech Republic, Croatia.

Visa on Arrival/ No Visa destinations saw uptake Over 31% Indians were last minute travellers this season and in an attempt to expedite the planning-booking process, opted for no-visa destinations or those that offered visa-on-arrival (VoA) like Maldives, Hong Kong, Bali, Mauritius, Cambodia, Jordan, Kenya, Thailand.

Growing Demand for Soft Adventure/

Experiential Travel Original and immersive experiences were high on the travel agenda; Indians seemed curious and raring to go on an adventure whether it was experiencing soft adventure such as snorkeling,

hiking/mountain biking, going volcano climbing, sampling new cuisines or cooking with local chefs and shopping for fresh produce and wines in destinations as varied Italy, France, Malaysia or Spain.

by TNH DESK

TRAVEL AND HOSPITALITY | JULY 2016

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News AVIATION

VISTARA ADDS PORT BLAIR TO ITS FAST GROWING NETWORK • Daily direct service to Port Blair from Kolkata and New Delhi (same aircraft service via Kolkata), starting September 30, 2016 • One way fares starting INR 5,500 from Kolkata and INR 9,850 from New Delhi • With the addition of the new flights, flight frequency between Delhi and Kolkata increases to three flights daily • Tickets now available for sale on all

channels Vistara added Port Blair, Andaman & Nicobar Islands, as its 18th destination, effective September 30, 2016. Port Blair will be served daily from Kolkata and from New Delhi (same aircraft service via Kolkata). With this new flight, frequency between Delhi and Kolkata will also increase to three flights daily. Twice daily service to Kolkata from Delhi had com-

KTM 2016 HOPES TO ADD SPICE TO ITS THEME THROUGH A UNIQUE CULINARY FESTIVAL mArT

The upcoming Kerala Travel Mart (KTM) is hoping to substantially augment its appeal by leveraging a unique Spice Route Culinary Festival to commemorate the shared legacy of the over 2,000-year-old maritime trade way.

The culinary festival, to be hosted by UNESCO, Kerala Tourism and the MoT

AVIATION

in Kochi from September 23-26, will witness leading chefs from the 31 countries on the historic Spice Route converging on ‘God’s Own Country’ to discover the famed gastronomic delights of the state.

The festival will be inaugurated on World Tourism Day, September 28. “The festival will promote the KTM 2016

menced on June 10 this year, and has seen very high demand for Vistara’s product.

by TNH DESK

theme: ‘Muziris and Spice Route’.

The three-day event will hold great appeal for foodies. There will Abraham George be a competition President KTM Society in which an expert panel and invited dignitaries will rate dishes and select the best chef,” said Abraham George, President, KTM Society.

by TNH DESK

Starbucks to soon take flight on Vistara

Don’t despair if you can't make it to

tive this year. This collaboration addresses

brand to enhance the beverage services

Starbucks before your flight takes off,

the desire of flyers across India to have a

onboard.”

Vistara customers can now get a cup on

better coffee experience and reflects Vis-

board

tara’s longstanding commitment to create a

rapidly grown its fleet and expanded its net-

Vistara, India’s fastest-growing full serv-

In a short span of 17 months, Vistara has

distinctive premium experience for its cus-

work across India. Catering to the growing

ice carrier announced signing of an MoU

tomers by offering high-quality food and

demand, Vistara now serves 18 destina-

with Starbucks Coffee Company, the pre-

beverages onboard.

tions including Port Blair with 487 weekly

mier roaster and retailer of specialty coffee

Expressing his delight at the announce-

frequencies and connects India better with

in the world, for offering refreshing coffee

ment, Vistara CEO, PheeTeikYeoh

many via and connecting flights. By end of

exclusively onboard all its flightsoperating in

said,“These are exciting times for Vistara.

this year, Vistara’s current fleet will grow to

17 destinations across India. With this part-

We continue to enhance our value proposi-

thirteen aircraft, leading to introduction of

nership, coffee onboard will never be the

tion as our customer base increases. We

new destinations and increased frequencies

same for Vistara’s Business and Premium

are committed to provide our customers, a

to the existing network offering more

Economy customers as they will be served

world-class inflight experience and I am

choices of departure and arrival to the cus-

with freshly brewed Starbucks coffee effec-

proud to see Vistara partner with a global

tomers.

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TRAVEL AND HOSPITALITY | JULY 2016

by TNH DESK

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news

mart

MP TOURISM ANNOUNCES THE 3RD EDITION OF THE MADHYA PRADESH TRAVEL MART

Madhya Pradesh Tourism Development Corporation Ltd. (MPSTDC) announces the 3rd edition of the Madhya Pradesh Travel Mart.

The event (MPTM) will be held from 14-16 October, 2016 at the Hotel Lake View Ashok in Bhopal, Madhya Pradesh. Primary objective of this mart is to market and promote Madhya Pradesh as a year round destination. The focus will be on increasing domestic and inbound tourism into Madhya Pradesh.

Madhya Pradesh is India’s second largest state which is amongst the most travelled destinations in the country. Madhya Pradesh is home to some of India's biggest tourist attractions.

From UNESCO World Heritage sites and cultural pursuits to the greatest diversity of wildlife after Africa offering discerning tourists a fascinating range of touristic experiences. Bhopal is the

capital of Madhya Pradesh and is India’s 17th largest city, home to numerous institutions and installations which are of national importance.

The three-day event in Bhopal will promote the diverse offerings of the state to international buyers from some of the top source markets. The mart will be inaugurated by Honourable Chief Minister Sh. Shivraj Singh Chouhan, along with Hariranjan Rao other dignitaries from Madhya Pradesh Managing Director- MPSTDC and special invitees from other states.

According to Hariranjan Rao, Managing Director- MPSTDC, “The show promises to provide an opportunity to tap into this market by bringing a forum of exceptional one-to-one business meetings. MP Travel Mart aims to create a platform that will offer the perfect environment for the like-minded people to interact and do business together. Our goal is to ensure each participant, whether its the exhibitor, buyer or visitor, gets value for their investment and time spent”.

by TNH DESK

aviation

tech

GOIBIBO LAUNCHES GO APP FEST Goibibo launches GoApp fest exclusively on its new mobile app.

India’s biggest travel sale will be live on the new Goibibo app from 21st June to 30th June, 2016.

During this grand festival, on a domestic air ticket booked on Goibibo's new mobile app, travelers can get `1200 off on a return air booking and `500 on a one way. On a international air ticket the discount is as high as 2,500. Hotels travelers will also get discounts upto nearly 90%.

To deliver the same Goibibo has partnered with some of India’s leading banks such as State bank of India, ICICI Bank & Kotak Mahindra Bank and is excited to reach out to a wide consumer base of about 226 Mn customers.

Goibibo’s new mobile app also comes with GoContacts-A travel based Social Network that enables all travellers to get connected on Goibibo app using their phone books. Each time any of the customer’s contacts does a travel booking using Goibibo’s new app, he/she gets gratified with `50/- GoCash+ bonus. The same can then be used by them for their future travel bookings.

by TNH DESK

SIA TO EXPAND US OPERATIONS WITH NON-STOP SAN FRANCISCO FLIGHTS AND 2ND DAILY LOS ANGELES SERVICE Singapore Airlines (SIA) is to launch non-stop flights between Singapore and San Francisco and will add a second daily service to Los Angeles in an expansion of its US operations.

The non-stop Singapore-San Francisco flights will be operated on a daily basis with effect from 23 October 2016 using Airbus A350-900 aircraft.

SIA currently serves San Francisco twice-daily, with one flight operating via Hong Kong and the other via Seoul Incheon. With the launch of non-stop Singapore-San Francisco services, the Singapore-Seoul-San Francisco flight will be re-routed to operate as a Singapore-Seoul-Los Angeles service, also from 23 October 2016. This will result in a second daily service to Los Angeles, complementing existing flights that operate on a Sinby TNH DESK gapore-Tokyo Narita-Los Angeles routing.

TRAVEL AND HOSPITALITY | JULY 2016

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NEW trENd

‘Voluntourism’: Travel with a cause ‘Voluntourism’ seems to be the new buzzword in the travel space. With the luxury and exotic travel done and dusted by one and all, the young and the old are now looking to go beyond the conventional notion of travel—and looking to ‘travel with a cause’ or ‘give back’ to the world around them.

v B NEHA KIRPAL Y

Voluntourism is when an individual contributes his or her time, energy and skills to a programme that addresses basic needs such

of poverty through community mobilization around income-generation activities,

as education, health and sanitation, while they travel to a place. The

combining cultural, craft and ecological dimensions of rural life. It

experience helps to not only immerse oneself in the rich culture of a

holds tremendous potential for both income generation and en-

place, but also gives a person the greater purpose of doing some

hancement of the basic quality of life in rural areas.

good in an area of their interest or expertise.

Earlier, the trend was rampant in the west when teenagers would take a ‘gap year’ after school or college and choose to experience

Website: http://www.wwoofindia.org/ Email: sewak12@rocketmail.com Tel: +919837240600

the culture of a different country while working for a social cause.

Recently, however, it has become increasingly common in India as

2. Sadhana forest, Auroville: A non-profit ecological forest proj-

well, with several mid-career professionals looking for a ‘break’ in

ect, it involves the reforestation of 70 acres of severely eroded land.

their fast-paced lives in order to do something meaningful for hu-

There is seva (selfless service) for an average of 25–35 hours per

manity.

week, which includes additional community shifts such as cooking

Volunteering in an area that one is passionate about and has some proven skills makes travel an even more fulfilling and exciting

meals, cleaning after meals, maintaining solar panels, etc.

Work done by the guests mainly involves planting, mulching, and

experience than it already is! The tradeoff is that it often does not

watering trees in the forest; working on water conservation in the

pay much, and so, one must be willing to do it for the sheer joy and

forest and around the community; and maintaining community

love of the experience. However, volunteer travel often covers your

areas, including the zero-waste hut (recycling), compost toilets, food

accommodation, meals and local guidance.

compost systems, etc.

So why should one take to voluntourism? Because it allows you to

The forest welcomes people from all over the world to get in-

capture moments rather than just monuments, make a difference in

volved all round the year. Prior knowledge of forestry is not re-

the world, and explore offbeat spots that are not on the regular

quired. The minimum stay is two nights, and there is no charge for

tourist map. Moreover, it provides you an opportunity to live with

accommodation. The total cost of food and Internet per person is Rs

the locals and understand their culture as well as make friends with

400 per day.

people from different backgrounds.

As the trend has caught on over the years, there are several well known programmes that offer voluntourism options for travellers.

Website: www.sadhanaforest.org Email: sadhanaforest@gmail.com Tel: +9104132677682, +9104132677683, +9104132902655

We handpicked some of the good ones located in various exotic destinations across the country, covering fields as diverse as wildlife

3. Vishakha Society for Protection & Care of Animals (VSPCA),

conservation, environmental sustainability, women empowerment,

Vishakhapatnam: A shelter home for rescued animals, the Vishakha

and the education of disadvantaged children.

Society works to stop illegal trade in internationally protected sea turtles, and rescues cows and water buffaloes too old or injured to

1. Worldwide Opportunities on Organic Farms (WWOOF) offers

be kept by their previous owners. The Society also provides perma-

travellers a chance to live on farms and learn about organic

nent happy sanctuary to hundreds of dogs, cats, birds, monkeys,

lifestyles in return for hands-on help. WWOOF facilitates an ex-

horses, rabbits, tortoises, ducks and other animals who had been

change of culture and education by connecting travellers with about

suffering severe abuse or neglect.

240 organic or sustainability-minded hosts spread throughout 16

The VSPCA currently has over 1,300 large and small rescued ani-

states in India. All the hosts on the network are associated with or-

mals in its sanctuary and farm. It has also provided spay and neuter

ganic gardening, orchards, spices, tea and other sustainability proj-

procedures, as well as vaccines and health checks to more than

ects.

80,000 street dogs.

WWOOF focuses on sustainable livelihoods and addressing issues

16

TRAVEL AND HOSPITALITY | JULY 2016

Volunteers work directly to improve the welfare and adoptability

June 20164125--final_Layout 1 07-Jul-16 10:06 PM Page 17

NEW trENd

of shelter animals, help inform people of the aims and objectives of

Website: http://www.mangotreegoa.org/

the organization, assist in fundraising initiatives, and promote re-

Email: info@mangotreegoa.org

sponsible pet care in the community. General activities involve plan-

Tel: +919881261886

ning and implementing improvements to the programmes, assisting with PR and fundraising efforts. Volunteers may also undertake vari-

5. Sambhali Trust, Jodhpur: A non-profit organization whose

ous fieldwork activities, such as surveying locations for possible ani-

focus is the development and empowerment of women in Rajasthan.

mal welfare violations or educational outreach.

The Trust provides underprivileged Rajasthani women and girls an

The minimum time commitment is one month, and a $100 donation is payable in advance.

education in English, Hindi and Maths, as well as training in vocational and social skills to support them in developing confidence and

Website: http://vspca.org/index.php

self-esteem in order to become financially independent. The Trust

Email: info@vspca.org

also provides women counselling and support when they are

Tel: +918912716124

abused, left alone or blackmailed.

4. Mango Tree, Goa: A charity which supports disadvantaged chil-

rural. Urban volunteers can teach or provide vocational training in

The volunteer programme is divided into two parts: urban and dren from slums and similar conditions regardless of their religion,

sewing and embroidery. They may also help girls with their home-

caste or gender.

work, provide emotional support, and help with administrative work

Volunteers can assist the teaching staff to run the pre-primary

including fundraising and project work. Rural volunteers need to

school programme with the alphabet, simple words, numbers,

provide tuitions in the after-school programme. They can also assist

colouring, etc. They also take part in singing and dancing, serving

in the personal care of children who have no access to water.

milk and biscuits, supervising lunch times and brushing teeth for the children after lunch.

All volunteers are required to stay for a minimum of two months and must have a satisfactory level of English. Additional skills in

Volunteers may also assist in the Maths and English tuition pro-

sewing, dress-making or tailoring would be advantageous.

gramme for older children in the afternoons. They may also be asked

Website: http://www.sambhali-trust.org/

to supervise and support extra activities such as art and craft, library,

Email: volunteer@sambhali-trust.org

sports, games and dance. Volunteers may also assist in sorting and

Tel: +919828089293

distributing clothes in local slums.

AVIATION

Etihad Airways and Avianca Brasil announce Codeshare Partnership Etihad Airways, the national airline of the United Arab Emirates, and Avianca Brasil, one of the leading airlines in Latin America, have announced a codeshare partnership.

Under the agreement, Etihad Airways will put its 'EY' code on domestic flights operated by Avianca Brasil, while Avianca Brasil will put its 'O6' code on Etihad Airways flights between Abu Dhabi and São Paulo.

Travellers on Etihad Airways flights between São Paulo (GRU) and Abu Dhabi (AUH) and beyond will benefit from convenient connections to and from eight other Brazilian destinations on Avianca Brasil, including Rio de Janeiro (GIG), Curitiba (CWB), Florianópolis (FLN), Fortaleza (FOR), Porto Alegre (POA), Recife (REC), Salvador (SSA), and Maceió (MCZ).

by TNH DESK

INTERNATIONAL

F1 Grand Prix and MotoGP rev up October 2016 in Malaysia For the first time ever, Sepang International Circuit hosts the world’s two biggest motor sports events in the same month.

Sepang International Circuit (SIC) in Malaysia is cranking up the adrenaline this October 2016 as it hosts the world’s two biggest motorsports events in the same month. This motorsports extravaganza will see the 2016 Formula 1 Malaysia Grand Prix (F1 Grand Sharmila Nadarajah Prix) taking place from 30 SeptemChief Commercial Officer of Sepang International Circuit addressing media ber to 2 October 2016 - Round 16 of 21, while the Shell Malaysia Motorcycle Grand Prix 2016 (MotoGP) will be held from 28 to 30 October 2016, maintaining its position as the penultimate round of the 18-round champiby TNH DESK onship.

TRAVEL AND HOSPITALITY | JULY 2016

17

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analysis

Brexit’s repercussion for global tourism Brexit will have no impact on the travel of non-European nationals to the UK and the EU in foreseeable future as even today travelers need separate visas for the UK and the EU. However, travel between the U.K and the EU will be affected once the process of Brexit is complete. Depreciation of the Pond does make the UK a cheaper destination for foreign travelers, but inbound tourism in the countries which are favorite destinations of British nationals will be negatively affected.

v B PREM KUMAR Y

Commenting on the impact of Brexit on in-

of GBP fall and aviation fuel rate drop, the

The UK is not a member of the Schengen

ternational travel, Rakshit Desai, MD India,

British summer is also expected to hold

agreement for free travel within Europe, and

FCM Travel Solutions and Flight Shop said,

strong for another two months. There

non-European national already have to get

“With the peak leisure season behind us, we

couldn’t be a better time to take that dream

British visas to travel to the country, there-

don’t foresee very discernible impact of

trip to the UK than now. We have also seen

fore, Brexit will not have any adverse impact

Brexit on global travel to UK, at least till the

an immediate impact on a few flight routes

on non-European travelers such as Indians

next summer. However, for those planning a

between India and UK with about 5-6% drop

travelling to the UK as far as visa require-

vacation in the immediate future, the ex-

in the fares,” said Aloke Bajpai, CEO and Co-

ment is concerned. On the other hand depre-

change rates are expected to provide for 5-

founder of ixigo.com .

ciation of the pond makes holidaying in the

7% savings in package costs. Also, as the

UK cheaper, at least in short-term.

British summer is still going strong, we

Europe, TravelTriangle also agrees that fol-

“Currently travellers need separate visas

Chirag Agrawal, Destination Strategist -

would advise any travellers planning an in-

lowing the referendum on Brexit, traveling is

for the UK and Europe and this is unlikely to

ternational trip in the near future, to consider

set to get cheaper to UK in short term as

change anytime in the foreseeable future.

U.K. as a destination. We don’t see any im-

pound has devalued. “Adding UK to itinerary

Our various businesses at Thomas Cook India,

mediate effect on ease of travel, since there

will become attractive, which is otherwise a

including the foreign exchange business re-

are no changes in aspects like visa

relatively expensive option compared to rest

mains fully hedged. The current volatility will

processes. It is probably in the next couple of

of Europe. However, restrictions on free travel

not impact our core business in any way,

years that any further developments on this

between EU and UK may come into force in

however we will witness wide spreads in

front would play out.”

the longer term," added Agrawal.

the currency trade for the short term and ex-

Brexit has led to a considerable drop in the

To eliminate any negativity surrounding its

pect that the market will settle down and

value of pound against the rupee, making

exit from EU, Britain is also expected to pro-

currencies will find their own levels. On our

travelling to the UK much easier on the

mote travel and tourism heavily in the near

product strategy, we constantly review prices

pocket. As per the data available through

future. From cheaper hotels to holiday pack-

in line with the input cost and that will re-

ixigo, the average spend on a trip to the UK

ages that won’t burn a hole in your pocket,

main unchanged,” said Madhavan Menon,

from India that spans over approximately 10

the future of travel to the UK looks bright!

Chairman and MD, Thomas Cook (India) Ltd.

days in 2015 was about 1,020 pounds per

“As the dust settles, there’s no doubt that

“There will undoubtedly be repercussions

person, inclusive of airfare and stay. With

we’ll see visible changes in the UK’s travel

for travellers in light of the decision of

Brexit coming into play local transportation

industry, and the government will have the

Brexit,” said Ross Veitch, CEO and co-founder

and food costs would also reduce, making

unenviable task of implementing independ-

of Wego, a leading travel search site in the

this spend go down easily to 850 pounds or

ent regulations to maintain the country’s po-

Asia Pacific and Middle East. He added, “The

even lesser, in times to come. A weaker

sition as a global tourism hub and gateway to

UK Pound has dropped 9.8 percent, which

pound could also lead to an increase in the

Europe,” said Veitch.

means a UK holiday is going to be cheaper

number of students choosing to travel to the

for most foreign tourists than it has been for

UK for higher studies as the cost would see a

about 20 years.”

steep drop. “Along with the favorable impact

18

TRAVEL AND HOSPITALITY | JULY 2016

June 20164125--final_Layout 1 07-Jul-16 10:07 PM Page 19

news

Turkey Visa Application Centre inaugurated in Mumbai The new centre in Mumbai is among the 18 Turkey Visa Application Centres being rolled out across India, the Maldives and Nepal.

The VFS Global Turkey Visa Application Cen-

Visa requests for Indian passport holders in

tre in Mumbai was officially inaugurated by the

India (or any other passport holders applying

Turkish Consul General in Mumbai, Erdal Sabri

for visa in India) will be done through VFS

Ergen at a ceremony held on July 1, 2016. Ergen

Global offices. Please note this is for sticker

was accompanied by other dignitaries from the

visa only. E-visa for Indian passport holders

Turkish Consulate, and members of VFS Global

with possession of valid

staff, while visiting the new facility that is lo-

Schengen/USA/UK/Ireland is a separate proce-

cated at Urmi Axis Building, Ground Floor, Be-

dure and will be done online through

hind Famous Studio, Opp. E Moses Road,

www.evisa.gov.tr.

Mahalaxmi (West), Mumbai-400 011.

This inauguration comes close on the heels

Speaking at the inauguration, Erdal Sabri

Erdal Sabri Ergen Turkish Consul General at the VAC inauguration

services in Mumbai, only adds to the overall travel planning experience. It is our honour to

Ergen, Turkish Consul General in Mumbai, said,

be associated with the Consulate General of

of the contract signing between the Govern-

“Visitor numbers for Turkey has increased 2.5

Turkey in Mumbai and become a vital part of

ment of the Republic of Turkey and VFS Global

times in six years. We are determined to do our

the Indian traveller’s journey to the country.”

in March 2016, to roll out centres in 18 cities

best to open the gates wider for Indian nation-

The key features of the centres include:

across India, the Maldives and Nepal, namely

als who wish to visit Turkey, which is already

• Professional staff capable of handling visa-

Ahmedabad, Bengaluru, Chandigarh, Chennai,

one of the top destinations for tourism world-

related queries of applicants in English, Hindi

Goa, Gurgaon, Hyderabad, Jalandhar, Jaipur,

wide. Turkey is committed to positively en-

and Marathi languages

Kochi, Kolkata, Mumbai, New Delhi, Pune,

hancing co-operation with India and we

Puducherry and Thiruvananthapuram in India,

believe that the launch of these visa centres

and Malé (the Maldives) and Kathmandu

will contribute to the VFS Global www.vfs-

(Nepal).

global.com enhancement of the co-operation

The enhanced service network will save time and travel expense for applicants, and will speed up the visa application process. Services

between Turkey and India particularly in the fields of tourism and economy.”

Vinay Malhotra, COO – South Asia, VFS

at all locations were launched for visa appli-

Global, said, “Considering Turkey’s growing

cants on April 1, 2016. This partnership makes

popularity as a travel destination among leisure

VFS Global the authorised visa processing serv-

as well as business travellers in India, the

ice partner for Turkey, in India.

availability of easily-accessed visa application

• Well-appointed centre for enhanced comfort of applicants • Automated queue governance for smooth flow of applicants • Dedicated website for easy access to information including visa categories and requirements • 100% secure handling of passports, documents and Personal Information • Doorstep delivery of passports

by TNH DESK

INTERNATIONAL

NEW ATTRACTION OPENS IN PHILLIP ISLAND, AUSTRALIA Antarctic Journey - the newest attraction on Phillip Island invites Indian visitors to immerse themselves in a spectacular multimedia wildlife experience. The interactive and sensory entertainment allows visitors to embark on an exciting, virtual journey to the world’s most extreme continent. Opened at the Nobbies Centre, it is as close as one can get to Antarctica

without actually setting foot on the frozen continent.

The interactive wildlife experience is bound to be a highlight of any visit, as visitors will see themselves on a giant screen, standing on an ice floe, patting a penguin or stroking a seal, all thanks to a cutting-edge sensory entertainment experience. The augmented reality technology

is world-class and really puts visitors right in the heart of the action, getting up close and personal with spectacular Antarctic wildlife.

by TNH DESK

TRAVEL AND HOSPITALITY | JUNE 2016

19

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News

HOTEL

APEEJAY SURRENDRA PARK HOTELS LAUNCHES ‘ZONE BY THE PARK’ IN RAIPUR Fourth property of the ‘social-catalyst’ brand with upcoming hotels in Mahabalipuram, Bhubaneswar and Jodhpur this year.

The Park Hotels, pioneers of luxury boutique hotels in India, enters Raipur (Chhattisgarh) with the fourth property of its Social-Catalyst brand ‘Zone by The Park’ . The hotel will be operational from 1st July, 2016.

Zone by The Park Raipur, the 72 room hotel is strategically located at VIP Junction which is minutes away from Central Business District of Raipur and Swami Vivekananda Airport. Zone Raipur will offer great food and beverage options to its guests.

It boasts of city’slargest banquet space of 13,000 sq. ft.making it ideal for weddings, conferences, events and high-powered meetings. The hotel will also have three restaurants and city’s first discotheque.

by TNH DESK

INTERNATIONAL

DREAM HOTEL GROUP ANNOUNCES EXPANSION PLANS IN NEW DESTINATIONS HOTEL

The Group will open 8 new hotels in different destinations such as Goa, Jaipur, Nashville, Dallas, Palm Springs, Times Square, Long Island City and Doha, Qatar. It has signed its first hotel in the Middle East with Qatar-based Al Alfia Holding to develop a Dream Hotel in Doha, the state capital. To cap off a letterhead day, Dream Hotel Group took the opportunity to announce $200 million in properties in India at Goa and Jaipur and another $1.5 billion in new hotel development, including Doha and five other locations, all with independent hotel development partners. Future U.S. locations include Nashville, Dallas, Palm Springs, and two additional New York properties in Times Square and Long Island City. The new locations mark a thrilling new chapter for Dream Hotels, the group’s founding luxury lifestyle brand–positioning them as international hospitality innovators. The Dream Hotels brand is on track to have five hotels operating in renowned U.S. cities by early 2019, with an additional opening in Doha, Qatar, Dream Hotels’ first foray into the Middle East. India development will begin this year and the properties are expected to be ready by 2019-20.

20

TRAVEL AND HOSPITALITY | JULY 2016

by TNH DESK

Tourism New Zealand announces Kiwi Link India 2016 Event will be hosted from July 11th to 13th in Mumbai Tourism New Zealand’s annual travel trade event, Kiwi Link India, is scheduled to take place from July 11th to July 13th, 2016 in Mumbai. The event will include full day workshops on 11th& 12th July and a frontline training for travel trade agents in Mumbai on July 13, 2016.The event provides the opportunity for the Indian travel agents, product managers and plannersto interact with New Zealand operators and understand the new developments in the tourism sector. Kiwi Link India 2016 will be seeing participation from 35 operators from New Zealand, 4 Airlines, Immigration New Zealand and 80 Indian delegates. Tourism New Zealand will also be hosting key buyers from around India in Mumbai for the first two days of the event. Throughout the three-day Kiwi Link event, Tourism New Zealand aims to connect New Zealand operators with Indian travel agents to strengthen trade relations between the two countries. The event helps travel partners highlight the destination’s unique range of offerings from New Zealand along with showcasing new products and services that are available.

by TNH DESK

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cover story

First-Ever Civil Aviation Policy takes off The Union Cabinet chaired by Prime Minister Narendra Modi approved the National Civil Aviation Policy 2016 in New Delhi on June 15. This long-awaited, historic and ambitious new policy is the most comprehensive policy. The first of its kind; the policy covers a wide range of areas. It aims to bolster growth in the country’s civil aviation sector by tapping its high potential and making air travel accessible and affordable for the common man. The target is to make India 3rd largest civil aviation traffic market in the world by 2022 from its current 9th position.

v B PREM KUMAR Y

The new policy has widened the scope of competition in the aviation industry by scraping of 5/20 rule and liberalizing regime of bilateral rights. With the abolition of 5/20 rule, the competition on the international routes will grow and flyers will have more options to fly overseas. The policy also promises to improve regional connectivity and make flying affordable for people in India’s hinterland.

Here are 10 takeaways from the Civil Aviation Policy 2016: Rule 5/20 Abolished The new civil aviation policy has amended the decade-long 5/20 overseas flying norm.

P. Ashok Gajapathi Raju, Minister of Civil Aviation

Ravi Shankar Prasad, Telecom Minister

The new rule allows any domestic airline to fly overseas provided they deploy 20 planes or 20

served/underserved routes. Airstrips/ airports

the Regional Connectivity Scheme. Uttarak-

% of their total capacity (in terms of average

will be revived as no-frills airports. A fund for

hand and Himachal Pradesh have been in-

number of seats on all departures put together);

Viability Gap Funding (VGF) will be created

cluded in category II routes.

whichever is higher, for domestic operations.

through a small levy per departure on all do-

Now there is no time restriction for flying

mestic flights other than Cat II/ Cat IIA routes,

Liberalized Bilateral Rights

abroad. Vistara and AirAsia India, who had de-

RCS routes and small aircrafts.

The regime of bilateral rights and code share agreements will be liberalised. “Open skies”

manded the scrapping of 5/20 rule, will be the overseas has many benefits for domestic carri-

Route Dispersal Guidelines Rationalized

ers because international operations are more

The criteria to declare Category I route have

immediate beneficiaries of the new rule. Flying

will be on a reciprocal basis for SAARC countries and countries beyond 5000 km from Delhi. A method will be framed to allot ad-

profitable than the fiercely competitive domes-

been made more transparent. The criteria for

ditional capacity entitlements wherever des-

tic market.

Cat II and IIA remain the same. The criteria for

ignated Indian carriers have not utilised

a Cat I route will be a flying distance of more

80% of their bilateral rights but the foreign

Regional Connectivity Scheme

than 700 km, average seat factor of more than

airlines/countries have utilised their part.

The new civil aviation policy provides for the

70% and annual traffic of 5 lakh passengers.

Regional Connectivity Scheme (RCS) for en-

Percentage for CAT III will be reduced in view

hancing regional connectivity in the country.

of

As per RCS, airfare will be capped at Rs2500 per passenger for one-hour flight on un-

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cover story

Tony Fernandes, Group CEO, AirAsia

Amar Abrol, CEO, AirAsia India

erations will be rationalized. The policy of al-

Sharat Dhall, President, Yatra.com

on safety and security.

Effective Aviation Security

lowing inclusive tour package charters will be

DGCA will get due administrative and finan-

further reviewed to include more categories of

Aviation Education and Skills

passenger charter flights recognised globally.

MoCA will provide full support to the Avia-

cial autonomy for an effective aviation safety

tion Sector Skill Council and other similar or-

oversight system and a transparent single-window system for all aviation safety related is-

New Ground Handling Policy

ganisations/agencies for imparting skills for

sues. Indian carriers will be allowed to provide

As per the new policy, a new framework

the growing aviation industry. There are nearly

security services to other domestic airlines sub-

will replace the existing ground handling pol-

8000 pilots holding CPL but they have not

ject to approval of BCAS. Use of private secu-

icy to ensure fair competition. The airport op-

found any regular employment. MoCA will de-

rity agencies will be encouraged at airports for

erator will ensure that there will be three

velop a scheme with budgetary support for

non- core security functions.

Ground Handling Agencies (GHA) including

Type- rating of Pilots. The detailed scheme will

Air India's subsidiary/JV at all major airports

be worked out separately.

MRO gets a leg-up

as defined in AERA Act 2008. At non-major

MoCA will persuade State Governments to

airports, the airport operator will decide on the

make VAT zero- rated on MRO activities. Pro-

number of ground handling agencies.

vision for adequate land for MRO service providers will be made in all future airport/he-

Modernization of Airport

Read here who said what on the new civil aviation policy: PM Narendra Modi wrote on tweeter:

The new policy states that Airport Author-

Civil Aviation Policy gives an impetus to af-

services exists. Airport royalty and additional

ity of India (AAI) will continue to develop and

fordability, regional connectivity, safety, infra-

charges will not be levied on MRO service

modernise its airports and upgrade quality of

structure, which is vital for transforming India.

providers for a period of five years from the

services. AAI will be suitably compensated in

date of approval of the policy.

case a new Greenfield airport is approved in fu-

liport projects where potential for such MRO

ture within 150 km radius of an existing opera-

Minister of Civil Aviation P. Ashok Gajapathi Raju:

Helicopters and Charters

tional AAI airport which is not yet saturated.

The Government will issue separate regula-

The policy aims to encourage development of

that an integrated Civil Aviation Policy has

airports by AAI, state governments and private

been brought out. The centre-piece of the policy

sector and in PPP mode. The MOCA will en-

is to make regional air connectivity a reality.

facilitate Helicopter Emergency Medical

deavour to provide regulatory certainty. Future

The policy aims to take flying to the masses by

Services. Airport charges for helicopter op-

Greenfield and Brownfield airports will have

making it affordable and convenient and by es-

cost efficient functionality with no compromise

tablishing an integrated eco-system to drive

tions for helicopters and will develop four heli-hubs initially. MoCA will coordinate to

This was the first time since independence

growth in the sector.

TRAVEL AND HOSPITALITY | JULY 2016

23

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cover story

Amber Dubey, Partner and Head, Aerospace and Defence, KPMG in India

Telecom Minister Ravi Shankar Prasad: The questionable legacy of 5/20 rule has been thrown into the dustbin today.

Anil Parashar, President, ITQ

Rajji Rai, Former President, TAAI

as a respite to many of the carriers that have en-

gain the most from this initiative as they would

tered the market in the last few years and en-

not only have more options but also lower fares

able them to expand their services

due to increased competition.

internationally now. By subsidizing the shorter domestic routes for the airlines, the govern-

Rajji Rai, Former President, TAAI & Civil Aviation Expert

Tony Fernandes, Group CEO, AirAsia Bhd on tweeter:

ment has given a strong push to regional con-

Almost an end to vested interests. Power to

expanding the market. A cap of Rs 1200 for 30

policy was long overdue and it is a good begin-

the people. Well done @narendramodi. You

min flights and Rs 2500 for 1 hour flights

ning. The policy is comprehensive and covers

kept your word.

should really drive growth in a hugely under-

several key areas. The amendment in 20/5

penetrated domestic air market and catalyse

overseas flying rule is very significant for new

economic growth in tier 2 and tier 3 markets.

domestic airlines like Vistara and AirAsia

Amar Abrol, CEO, AirAsia India:

nectivity by capping fares and thereby

The new civil aviation policy is a progressive

The announcement of the new civil aviation

India. The policy will encourage competition

one and as a nation we are one step closer to

Anil Parashar, President, ITQ

among airlines and usher in world-class stan-

strengthening and growing aviation in India.

The changes proposed in the new civil avia-

dards in the sector. Its focus on improving re-

As far as our strategy goes, ours is an ‘India

tion policy are aimed at making airline travel

gional connectivity will go a long way in

first’ strategy. The various changes that have

grow multifold in the years to come. Primarily,

making flying accessible and affordable to the

been proposed to the policy will enable us to

the capping of airfare at Rs 2500 per hour is

common man. However, the success of the re-

live up to our promise ‘Now Everyone Can

aimed to boost regional air connectivity which

gional connectivity scheme will depend on how

Fly’. The objective of taking flying to the

in turn will serve non-established air routes

the state governments cooperate with the Cen-

masses by making it affordable and convenient

and making air travel more affordable to the

tre in its implementation as the policy has

is well thought through by the government. We

masses. The Viability Gap Funding (VGF) cre-

made states key stakeholders in the scheme.

look forward to welcoming many first time

ated by this rate fixture would be provided by

fliers as we grow our footprint in India.

the government to airlines that will fly on these routes. Government is also proposing to

Sharat Dhall, President, Yatra.com:

revamp no-frills airport and unused air strips

The long-awaited new civil aviation policy

thereby making air connectivity one of the

Amber Dubey, Partner and Head, Aerospace and Defence, KPMG in India: Bringing all stakeholders together, many of

has some path breaking changes that should

safest, quickest, and most user friendly means

whom have conflicting interests was a her-

unlock regional connectivity as well as open up

of transportation. The modification of the 5/20

culean task – one of the reasons why we have

opportunities for carriers entering the Indian

rule is going to create more options for the In-

never had an integrated aviation policy since

market. The abolition of the 5/20 rule has come

dians travelling abroad. The travelers would

1947 despite many sincere attempts in the past.

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cover story

Civil Aviation Policy 2016: Highlights • 5 years of domestic flying required to start flying overseas removed • People can fly at `2,500 /hour on unserved/underserved routes • Airlines operating on unserved routes will be compensated for revenue loss.

• Airstrips/ airports to be revived as no-frills airports for improving regional connectivity.

• ‘Make In India’ in Civil Aviation Sector will be promoted • Flexibility to DGCA for an effective aviation safety oversight system • Bilateral rights regime and code share agreements to be liberalized • “Open skies” on a reciprocal basis for SAARC countries and countries beyond 5000 km from Delhi.

• India to become 3rd largest civil aviation market in the world by 2022.

• Airports for scheduled commercial flights to increase to 127 by 2019 Key Misses in the policy • Silent on the privatization of Air India • No word on how the high operational cost of airlines can be brought down to make flying affordable • No proposal for rationalization of taxes on ATF • No reference to issues like Civil Aviation Authority, market-listing of AAI, hive-off of Air Navigation Services from AAI

‘The New Civil Aviation Policy is a progressive step’ The National Civil Aviation Policy is a progressive step taken to simplify systems and processes, says Phee Teik Yeoh, CEO, Vistara. Welcoming the amendment in 5/20 rule, Yeoh said, “The restrictive 5/20 rule has made way for a more liberal 0/20 rule and we hope this is a first step in the unconditional removal of this rule.”

The National Civil Aviation Policy is a progressive step taken to simplify systems and processes that have been finalized through detailed consultation and discussions with all stakeholders. From end customers to carriers and also to MRO service providers, the new policy takes a balanced view of the interests of all stakeholders and ensures empowerment to each of them. Measures taken by the government towards regional connectivity provide the middle class consumers with an alternate travel option. While this reform indicates that the government is trying to create an industrial ecosystem that boosts connectivity, the eco-

Phee Teik Yeoh, CEO, Vistara

nomics of this concept still needs to work out

We ideally wanted a complete abolition of 5/20

so that airline operators do not suffer losses

rule as that would have enabled Indian aviation

on these routes. While the government will be

to achieve its full potential. However, we are

implementing viability gap funding, it might

glad that the rule is relaxed and now there is

need an additional push through reduction in

clarity. The number of years spent servicing the

taxes and concession of utilities by the state

domestic market is no longer a factor that de-

government to encourage operators to fly

termines an airline’s ability to fly international.

those routes.

The restrictive 5/20 rule has made way for a

The aviation policy also provides measures to improve India’s international connectivity.

more liberal 0/20 rule and we hope this is a first step in the unconditional removal of this rule.

The open sky policy, for instance, applicable to

Relaxation in international flying norms will

SAARC countries and those beyond 5000 km

not only benefit new airlines like us but all In-

from Delhi, makes India an even more attrac-

dian airlines. It would result in additional ca-

tive market for many international airlines. The

pacity of aircraft being inducted within India by

much debated 5/20 rule has also been finally

all airlines including Vistara in order to move

addressed in the new civil aviation policy and

this incoming traffic within the country. India

relaxed considerably. As per the revised guide-

has the large domestic demand to support di-

lines, airlines with a fleet of 20 aircraft or with

rect operations and has a prime geographical

20% of its capacity deployed to the domestic

position on cross roads of North Asia -Africa

sector will be eligible for an international flying

/SAARC/Middle East and SWP/East Asia-Eu-

permit. The number of years spent servicing

rope/East America to rightly become a global

the domestic market is no longer a factor that

hub. It is important to allow Indian carriers to

determines an airline’s ability to fly interna-

take traffic to and from hubs within India in

tional. The restrictive 5/20 rule has made way

order to strengthen both Indian aviation and

for a more liberal 0/20 rule and we hope this is

Indian Airlines. This will create long-term and

a first step in the unconditional removal of this

sustainable growth for the industry.

rule.

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HOTEL

Crowne Plaza Greater Noida - A contemporary lifestyle destination!

Crowne Plaza Greater Noida is a contemporary business hotel set in the prime area of Greater Noida. Just takes an hour to city centre or to the Indira Gandhi International Airport, Crowne Plaza Greater Noida is conveniently accessible to all discerning travellers.

The Hotel offers 398 city’s best designed room comprising of 49 service apartments, 16 suites, 123 twin rooms and 5 differently-abled guest rooms. The Hotel showcases endless gourmet treats from local favorites to international delights. Guests can enjoy in room dining, but should certainly try their excellent a-lacarte dining at the Mosaic Restaurant, where they will find brilliant Indian and international cuisine, in the modern and stylish surroundings.

Asian noodles or Italian pasta have your cravings tied in a twist at Chao Bella - the only Chinese and Italian specialty restaurant in Greater Noida. For drinks and snacks, their Belgian Beer Café and the Mosaic Pastry Lounge is a perfect venue to unwind after a tiring day.

Crowne Plaza Greater Noida offers extensive range of indoor and outdoor venues for conference, meeting, wedding or special occasion with a capacity up to 1500 guests. A dedicated Crowne Meetings Director and a specialized team for each event ensuring a perfect setting, attentive service and supportive attitude to create a successful and memorable experience par excellence.

Our Business Centre, which is open from 8.00 am to 10.00 pm, provides state-of-the art business tools and space for perfect business solutions.

Relax and rejuvenate with our recreational facilities, an oasis of serenity set amidst lush greenery and water bodies, the Hibiscus Spa offers signature body treatments, hair and beauty services, and completely using natural home products. Whilst the hotel is equipped with gymnasium, an outdoor pool features a beautiful pool with hydro-beds. For more details, guests can check Crowne Plaza’s official websitewww.crowneplaza.com/cpgreaternoida.

by TNH DESK

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RESORT REVIEW

GILI LANKANFUSHI THE ULTIMATE ROBINSON CRUSOE EXPERIENCE Shoes are not allowed, guests cycle to get around the property and sharks come right up to the jetty. Need I say more?

B SRISHTI RAI v In a country where each island and the luxury resort it homes looks Y

like a gorgeous picture-postcard deciding where to stay is a rather daunting task. Even then Gili Lankanfushi’s picturesque beauty doesn’t fail to impress. My husband and I first laid eyes on the property from the hotel speedboat. It was out of this world, a blue and green paradise where nature has been generous enough to bestow all its best boons. The entire place, including the construction is born out of fantasy and magic and luckily the owners have been smart enough to let it retain its natural splendor by carefully preserving the island’s native vegetation and beauty.

Now, a friendly welcome is always reassuring, and so our personal Mr. Friday met us as soon as we arrived to hand over our keys, and show us around the resort and our villa. But that’s not all, the service is so personalized that even the resort manager made time to receive and send us off.

In a matter of a day, we knew the staff on a first name basis and vise versa.

Getting There There are direct flights to Maldives from a number of cities in India. You can fly directly from Bangalore, Kochi and Trivandrum.

Once you arrive at Male International Airport, Gili Lankanfushi is just a 20-minute boat- ride away. Since most other hotels require guests to take an additional tiring flight to reach them, this makes Gili one of the most easily accessible luxury resorts in the island nation.

Who for Guests who enjoy discrete luxury and want to relax in green, peaceful and luscious surroundings. Some of the most awe-inspiring views in the world are just an added benefit for romantic honeymooners.

from all over Asia. What’s even better? The experience choice isn’t limited to Asian street food; there is a different market and grill night every Tuesday, Wednesday, and Friday. Another authentic offering is the underground cave that doubles as a wine cellar. Guests have the opportunity to taste world-class chocolates, cheeses, and wines- all underground. Then there is the exclusive and ultra-romantic opportunity to enjoy a private dinner with your significant other on your own private island. The list goes on….

Accommodation The accommodation is by far the star of the Gili experience. Most resorts only offer superficial luxury, meaning beneath the pretense of being dedicated to catering solely to guests they try to cut corners wherever possible. This is most evident when it comes to room size. Even though in a place like Maldives maximum luxury resorts offer spacious suites nothing compares to the bungalow styled suites at the Gili. The resort has only 45 villa suites and even the most basic category (where I stayed) is large compared to any other resort I have visited world over. All the thatch- roof villas are in the water and have an open-air living room, a sun deck with breezy views, a huge bathroom, a private natural dipping pool, a spacious bedroom and a private rooftop sundeck. Guests are usually spoilt for choice on where to relax and I found it tempting not to leave the accommodation altogether. If the quaint bedroom doesn’t satisfy you (very unlikely), there is an option to sleep under the stars. You simply need to phone your personal Mr. Friday and he will setup your roof deck with a comfortable bed to fall asleep under one of the clearest skies in the entire world today.

Amenities Like most places in the Maldives snorkeling is incredible around the entire resort. The surrounding reef is very healthy and hence the marine life is plentiful, from colorful fish to turtles and mantas and even dolphins and sharks, you are never disappointed with your spotting. You can simply jump in the water from the sundeck of your overwater suite and explore away. But what is truly fantastic is the properties night snorkeling excursion. Your guide will hand you special light goggles before jumping into the water and then you can marvel at the enchanting glowing coral that surrounds the island.

Gili Lankanfushi also boasts of the charming Meera Spa. Unfortunately, during our visit the spa was being renovated. None-the-less, we indulged in a couple’s massage at the makeshift spa. The masseuse was so skilled I quickly found myself drifting away to another planet. It is the perfect escape for those trying to forget the stresses of everyday life.

Then there is also the unique Jungle Cinema. Guest can watch a movie under the stars at the resorts outdoor forest theatre. The catalog of things to do does not end here. The island has enough activities that you can occupy yourself with a new activity daily for weeks. Unfortunately, this is all I could experience during my short stay.

Food and Wine There are a several options for guests to wine and dine. I thoroughly enjoyed my lunch at the Overwater Bar where I savored some of the freshest seafood I have ever tasted. However, what really impressed me was the experiential pop-up Asian street food night market. There was a lavish display of some of the most delectable traditional dishes

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What’s Nearby?

Male city is only a short boat ride away. However, the island is secluded enough that you would not suspect there is any other civilization for miles and that’s exactly the point. As with all island resorts in Maldives, once you’ve arrived at your destination, you won’t need to leave. Everything a guest could possibly require is provided for in the property. Even the staff lives on the island and there’s nothing to disturb your tranquility.

Negatives Gili is both priceless and pricey. Although most resorts in these phenomenal islands are pricey, Gili with its top-end offering comes with a heftier price tag.

Verdict I have always been an ambassador of holistic and responsible tourism.

True luxury travel makes you feel good inside out. This is the mantra on which Gili Lankanfushi operates. It one of the first devoutly eco friendly resorts in the Maldives and this philosophy remains the driving force till date. Considering that it has built on the concept of luxury in a way that is sustainable it is more noteworthy than regular hedonistic and opulent retreats. Gili life encourages you to make small lifestyle changes while you are a guest there. Incorporating little things like the no news no shoes policy, coming up with the concept of Gili time which gifts you an extra hour of sunlight and pushing you to cycle around the resort helps energize the body, mind and soul, leaving one not just relaxed but rejuvenated. This differentiating characteristic coupled with the exquisite five-star barefoot island luxury the resort offers urges me to endorse Gili to all my readers.

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RESORT REVIEW

The Beach

Overwater Bar

Main Restaurant

Villa - Bedroom

Wine Cellar

Gili Hammock

Jetty

Meera Spa

Villa

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ExplorE INDIA

Exotic Goan experiences for luxury tourists The beach-goers’ paradise of Goa offers hundreds of options to luxury travel bugs and is certainly the destination to lust for. One can visit the destination at any time of the year to experience the magic of sun, sand and sea along with exploring the spectacular churches belonging to the Portuguese era in Old Goa. There is the fascinating city of Panjim on the banks of river Mandovi bustling with life. Luxury travellers intending to immerse in some exotic experiences can take their pick from five choices.

vB

Y

SWAATI CHAUDHURY

Spice trail The most convenient spice trail from Panjim is a 30 km drive to Tropical Spice Plantation, sprawling over 120 acres of land area at Keri hamlet in Ponda. Lying around 6 km from Ponda, the plantation site dates back to 250 years and has been thrown open over the past 17 years. The plantation site boasts of around 30 species of spice flora and one can come across the popular spice plants like cinnamon, cardamom, red pepper, nutmeg, cashew nut with butterflies roaming around butterfly blushing. Apart from these, it is quite interesting to spot fruits like pine apple and star fruit in the spice garden. After a whirlwind spice tour, one can settle for a sumptuous Goan lunch on offer at the plantation premises. One can round of the spice tour with an elephant ride on offer.

Appealing Coconut handicrafts of Goa Once the spice tour is over, the best destination to gape at the coconut handicrafts of Goa is at the Tropical Spice Plantation.

Crafting coconut idols is an age-old craft practised in Goa. One can look for exquisitely crafted monkeys with the coconut husk comprising the body parts of the monkey. There are Ganesha idols made of coconut and bowls made of coconut shells.

Fine-dining experience at Calangute beach A 17 km drive from Panjim brings you to Calangute beach in the district of Calangute and is the one of the most crowded beaches in north Goa. For those looking for fine-dining experience at

Calangute becah, head to Destination One. The saying goes well that Goa will never be the same again without Destination One. One can enjoy some panoramic views of the beach while dining at Destination One. Be it Continental, Chinese, Portuguese or Goan, the fine-dining restaurant has unlimited cuisine options.

Display of Konkani cuisine at Calangute Beach For those interested to dabble in Konkani cuisine, catch up with the live demonstration of Konkani dishes at Destination One where the chefs would rustle up the ethnic delights of Goa with the right mixing of local spices.

Sunset at River Mandovi If you want to snatch a moment of solitude, then take some time out and watch the sun going down from the banks of river Mandovi at Panjim. Watching the sunset at river Mandovi is a delightful experience with the gently breeze blowing during the twilight hours and ships sailing at a distance in the midst of serenity.

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ExplorE thE World

Best things to do while visiting Taiwan Taiwan is located in the western Pacific Ocean 160 km (100 miles) off the southeastern coast of the Chinese mainland and is a convenient gateway to Asia for the Indian traveler. The island nation has some of the very impressive scenic sites and its capital, Taipei, is an entertainment hub and vibrant culture. In this write-up, TnH is suggesting some ideas to enjoy your trip to Taiwan!

Taiwan is known as a youth magnet for the new generation willing to understand and un-

Explore the Night markets After the sunset, Taiwan turns to night the

cover the gem that resides in its geography. You

country dazzles with the sprawling night mar-

can explore variety of things like the pictur-

kets attracting tourists from all across the world.

esque sights of Sun Moon Lake, the Hakka

Bustling with intense energy, night markets are

Green Fields, Alishan tea fragrance of white

the best place to get great bargains, to eat out

sand or coconut attractions.

at authentic restaurants with some of them even serving halaal meal to satisfy your taste-

Explore the country with young travellers

buds with scrumptious delicacies. One can find

The exotic country of Taiwan is adventurous

a wide range of goods include clothes, house-

and offers a variety of scenic beauties to fulfill

hold items, watches, toys, jewelry and much

the search for travelling pursued by young trav-

more at a budget friendly prices. Some of the

elers. Young educated youth with an easy ac-

night markets in Taiwan are the Keelung Temple

cess to technology and easily available

Night Market (open for 24 hours a day), Shihlin

information find the Taiwanese cities fascinating

Night Market (the largest night markets in

to travel and engage in a various youthful activi-

Taipei), Raohe Street Night Market, Huaxi

ties like hiking (at Mount Hade at nearly 4,000

Street Tourist Night Market and many more.

Flying lantern Pingxi Taiwan

meters above sea level, highest mountain in Northeast Asia), mountaineering, fishing, underwater activities and much more. The daz-

Shopping in Taiwan Like many of Asian countries, shopping in

zling metropolis of Taipei is home to a number

Taiwan is a thrilling experience providing a lot of

of experiences - both youthful and cosmopoli-

venues under a wide variety of circumstances.

tan. However, economical stays and warm hos-

In fact, travelers especially throng to Taiwan in

pitality of the locals makes it very suitable for

great numbers to shop at ‘Shilin’, the biggest

youngsters to travel to Taiwan where adventure

night market in the city. The best way to enjoy

never seems to end.

the shopping is to go on an empty stomach

Lantern Fest

where you can munch on the tempting street Visit Iconic Landmarks

food. Right from street-shopping to lavish shop-

You must explore some of the iconic land-

ping experience, an array of choices lies in the

marks of the Taipei 101. Shop in the bustling

hands of tourists who want to get the shopping

night markets or go clubbing in the sprawling

experience in Taiwan.

clubs to soak in the city that never sleeps. The

Also, you can indulge in various festivals like

famous Taipei 101 Mall feature a world class

the Pingxi Sky Lantern Festival, Lantern Festi-

shopping destination to shop for luxury goods,

val, explore Taiwan Daylilies, Taiwan Ghost fes-

fine dining and fashion. Steeped in tradition

tival and many more.

and culture, Taipei is land of popular monu-

Taiwan Rauhe Street Night Market

How to Reach Taiwan (Taipei): A number of

ments, landmark sites and premier centers for

airlines such as China Airlines, Cathay Pacific,

performing arts. Moving further away from

China Southern and Thai Airways fly directly or

Taipei, Hualein, Hsinchu, Kaohsiung, Puli,

with a stopover in to Taipei’s Taoyuan Interna-

Taichung and many other destinations offer a

tional Airport from the Indian metros of New

multitude of experiences.

Delhi and Mumbai. The average flight time between India and Taiwan is of about 6.5 hours;

Taiwan Daylilies

and Taiwan is 2.30 hours ahead of India.

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INTERNATIONAL

TTM 2016 concluded successfully in Chiang Mai Thailand Tourism aims to promote Thailand as a sports tourism destination. TTM 2016 also focused on Sports tourism.

v B PREM KUMAR Y

Thailand Travel Mart 2016 Plus Amazing

the mart.

the ASEAN integration that took effect this

Making the presentation, the Minister

year and discussed the possibility of promot-

Gateway to the Greater Mekong Subregion

highlighted Thailand’s expertise and facili-

ing the Greater Mekong Sub-Region that in-

(TTM+ 2016) concluded successfully in Chi-

ties to organize big sports event. “Sports

cludes Cambodia, Lao PDR., Myanmar,

ang Mai, the northern city of Thailand. The

Tourism is growing fast in our country. We

Vietnam and Thailand (CLMVT) as a single

event was held from 8 to 10th June at the

have a wide range of facilities for sports like

tourism destination by introducing single

Chiang Mai International Exhibition and

football, tennis, cycling, golfing, car and mo-

CLMVT or ASEAN visa. Top tourism officials

Convention Centre (CMECC). Chiang Mai is

torbike racing and Muay Thai etc,” said Wat-

from the five nations in the Greater Mekong

Thailand’s second largest city. It was for the

tanavrangkul. “Thailand is entering in an era

Sub-Region came together at the event and

first time that the event was held outside

of the sports tourism. I invite sports lovers

addressed a joint press conference to discuss

Bangkok. This year theme of TTM was

from across the world to come to Thailand to

the theme, “CLMVT Link: Prosper Together.”

“Smile with Us”, which represents friend-

participate and enjoy some best sports

They recognized that there is potential for

ship, enjoyment, happiness and hospitality

events here,” she added.

promoting CLMVT as a single destination. At

in Thailand. It is in line with the new logo of

Government of Thailand aims to position

a joint press conference, they said that there

“Amazing Thailand”, which represents the

Thailand globally as a popular sports tourism

are huge similarities among the five coun-

most well-known characteristic of Thainess

destination. Thailand has alluring and at-

tries, so these countries can be promoted as

– the Smile.

tractive regions from hills to deep sea. With

a single destination by improving connectiv-

bright weather under pleasant sunshine

ity and introducing single visa arrangement.

Held every year since 2001, TTM is the largest travel trade show of Thailand. More

through the year, the country is suitable for

than 850 delegates from 55 countries in-

various interesting sports that provide

ary to April), Foreign Tourist Arrivals in Thai-

cluding sellers, buyers, media persons and

amusements of various kinds. Each sports

land surged to a record 11.7 million, up by

representatives of governments attended the

venue in the country provides facilities and

14.12% over the same period of 2015, ac-

show this year. China has the largest contin-

services of world- standard. If you don’t

cording to figures published by the King-

gent of buyers at the mart followed by the

want to be complicated with carrying sports

dom’s Ministry of Tourism and Sports. China

UK, Australia, India, Italy, South Africa and

equipment and fashion clothes to wear in

continues to grow as the top source of the

Russia. The sellers comprised hotels and re-

competition, you can buy them here. They

visitor arrivals with 3.44 million arrivals, up

sorts, tour operators and travel agents, en-

are of international standard because there

by 27.35 % over the same period in 2015.

tertainment, transportation, NTOs, the

are many manufacturing factories here for

Greater Mekong Subregion and other travel

exporting to sportspersons around the world.

7.63 million (+17.26%), Europe 2.52 million

services.

TTM 2016 showcased Thailand’s emerging

(+8.89%), the Americas 502,627 (+13.76),

tourism products such sports tourism, Wed-

South Asia 450,157 (+8.72%), Middle East

ding, MICE, and Golf etc.

226,973 (+11.36%), and Africa 51,566

An elaborate presentation by Kobkarn Wattanavrangkul, Thailand’s Minister of Tourism & Sports on Thailand’s Sports

CLMVT as a single tourism destination

Tourism potential marked the opening day of

TTM 2016 also celebrated the launch of

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TRAVEL AND HOSPITALITY | JULY 2016

In the first four months of this year (Janu-

Visitors from East Asia and ASEAN equaled

(+6.44%).

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EXPLORE THE WORLD

Bern

Lucerne

Stunning Places to Explore in Switzerland Renowned for its mighty mountains, exotic chocolate, clocks, cheese, and political neutrality, Switzerland’s striking Alps are a mesmerizing place to visit. One of its special features is the fact that this country has three national languages. According to the regions, tourists will find French, Italian, and German language being spoken by the people. This small country sits smack dab in the middle of the Alps, making for 360-degree scenery. In this write-up, TnH would like to suggest some stunning places which you must explore while in Switzerland…

v B ARCHANA SHARMA Y

Bern A scenic medieval city, Bern dates back to the 12th century with great history. This city’s most popular attraction is the ‘Zytglogge’, which is an ancient clock tower with beautiful moving puppets.

Other popular famous sites are the Munster, a Gothic cathedral that rises from the old town and its town hall. The symbol of Bern is the bear with numerous being kept in an open-air pit. The city is a shoppers’ paradise in the old town which boasts of four miles of arcades. This makes it one of the longest covered shopping regions in Europe.

Lugano Also nicknamed as the “Monte Carlo of Switzerland,” because of its growing popularity with celebrities, Lugano is a beautiful city. It is situated on Lake Lugano, in the Italian speaking section of this alpine country. This city is blessed with warm summers. Being here since 9th century, Lugano city is home to a lot of Swiss heritage sites, including the three cathedrals, two libraries and numerous museums. Apart from being home to numerous financial institutions, the city also plays hosts to an annual classical music festival, ‘Lugano Festival’ during the summer season.

Lucerne Situated in the German-speaking section of Switzerland, Lucerne is a city that has it all having city life, a picturesque lake and mountains! It is amongst one of the world’s prettiest cities, it has 14th century Chapel Bridge and Water Tower that has to be the most photographed monument in Switzerland. Another popular monument is the Dying Lion that was carved out of rock to honor Swiss mercenaries, who died in France in 1792. Foodies must try Luzerner Chügelipastete, a local specialty made from puff pastry, veal and mushrooms doused in a cream sauce.

Geneva Geneva city has huge international influence. This city is home to the European headquarters of the United Nations and the International Red Cross Committee, as well as 20 other international organizations. Geneva is a ‘green city’ as 20 percent of its land devoted to parks and therefore, is a favourite for environmental friendly travelers. Besides the parks and greenery, some of the important tourist attractions of this city are Cathedral of St. Pierre (where John Calvin gave famous sermons), and the United Nations headquarters. You can explore this city by bike or else, choose

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ExplorE thE World

Lugano

Geneva by Night

Zurich

to visit are Jungfrau Region, Zermatt, Lausanne, Mount Pilatus, and Grindelwald.

Interlaken

to rest by taking a boat ride on the serene Lake Geneva.

Zurich The largest city of Switzerland, Zurich appeals to travellers because of interest in culture and traditions. The city has over 50 museums and more than 100 art galleries. Apart from shopping of the internationally popular Swiss brand-name items and souvenirs, you can take a boat ride on Lake Zurich or else go for hiking on the nearby mountains. This city also dotted with an impressive number of clubs for travelers who enjoy going out at night. You must visit the Swiss National Museum situated in a fairytale castle and dedicated to the cultural history of Switzerland.

Interlaken Earlier known to be a watch making center, Interlaken is today a famous tourist resort in Switzerland. Tourists started coming to this region from early 1800s to seek an escape from day-to-day busy like and partake of spa treatments. This place offer amazing views of three famous Swiss mountains, the Jungfrau, the Eiger, and the Monch, the city is also a famous base camp for outdoor activities in the surrounding Bernese Oberland Alps. One must try the classic Swiss dish made from cheese available here.

Apart from these places, some of the other famous destinations

How to Get to Switzerland?

By Air Geneva International Airport and Zurich Airport have frequent flights connecting Switzerland to major destinations across Europe, Asia, Africa, Australia and the Americas. Bern, Basel and Lugano also have international airports. The national airline, Swiss (LX), is the chief carrier, although a number of other international airlines - including Lufthansa, British Airways, Darwin, Air France, United Airlines, Continental Airlines and American Airlines also fly to/from Switzerland. Bern-Belp and Lugani Airport are the secondary airports but are rapidly growing.

By Rail If you wish to travel to Switzerland by rail, you need to get rail passes issued to you. Switzerland is well connected by rail to neighboring Germany, Austria, France and Italy. Enjoy your scenic rail journey over the Alps, and take in the many wonderful sights as you approach the country. Eurostar, ICE, and TGV trains connect numerous European cities to Switzerland on a daily basis.

By Road One can enter into Switzerland from any of the neighboring countries. General road conditions within the Swiss mainland are usually excellent, owing to a highway system that is extensive and well developed. The roads are well surfaced – although the winding paths along the mountains make for low average speeds. The tourist has access to a reliable forecasting network – just dial 163 for bulletins and advance information on weather conditions. Getting around by car, then, is generally a good idea for most of the year – provided you plan wisely during the periods specified.

By Boat Cruise You can enter Switzerland by a boat cruise along the Rhine River from Amsterdam, Holland. Ferries from Germany, Italy and France also connect to Switzerland via the lakes Constance, Maggiore and Geneva.

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INTERVIEW

The Claridges, New Delhi: a happening place of modern luxury The Claridges, New Delhi beautifully amalgamates the nostalgia of yester years with contemporary luxury. In an interview to TnH, Atul Lall, Vice President – Operations & General Manager, The Claridges, New Delhi talked about his new initiatives and achievements at the hotel and new trends in the industry.

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What are the new initiatives you have undertaken recently at your hotel?

The Claridges, New Delhi recently opened its door for the luxury beauty Salon Silhouette which moved here from The Oberoi, New Delhi. We also launched a new art showcasing modern contemporary artists in association with Crayon Art Capital. The art initiative at The Claridges seeks to capture the essence of a history of art and cultures with some of India’s most celebrated artists. We have also recently done a soft refurbishment of our lobby lounge making it for kitschy and contemporary.

Q

Kindly throw light on your achievements in the last oneyear? How has your hotel performed in the last one year?

The Claridges Hotel Group bagged top honours at the highly esteemed Times Food & Nightlife Awards 2016. The event attended by top hoteliers and food critics saw Sevilla known for its Mediterranean and European fare win the 'Best Restaurant in the European Fine Dining' category.

Named after Seville, the famous art and cultural capital of southern Spain, Sevilla at The Claridges, New Delhi is the city’s most recognized European restaurant known for its new-style cuisine with Euro-

Q

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TRAVEL AND HOSPITALITY | JULY 2016

Q

crucial to your business success. Your operations need to meet or exceed industry standards and comply with relevant health and safety and environmental regulations.

At The Claridges, we strive to offer our guests an inspiring and an enriching experience. Our repertoire of collection of restaurants offering culinary experiences is the finest in the city.

How do you maintain the high standards of your services?

In hospitality, your reputation is under constant scrutiny. It is essential to create trust and confidence in your services to provide positive customer experiences and encourage repeat business. Maintaining high standards of hygiene, health and safety is

What is your strategy to retain the loyalty of your customers in the current competitive environment?

The Claridges remains one of New Delhi’s most iconic hotels till date. Built in 1952, a perfect amalgamation of elegance and contemporary luxury.

High quality service is the only way to ensure loyal customers for the hotels. Innovative technology is a must to have: electronic /mobile check-in time is here.

Reputation Management is on focus by guest reviews and comments.

Know your guests, satisfy their needs and create your services around them is the best recipe of a successful hotel operation. Due to new technologies, and changes in guest behavior, consumers’ satisfaction is everything, but not easy.

I believe our guests appreciate the warm hospitality and luxurious experience that we have provided them, and we continu-

pean and Mediterranean influences.

At The Claridges, we constantly strive to surpass our previous performance and do better in terms of revenues, QMS scores and achieve highest guest satisfaction scores.

What a guest expect from a hotel like yours? How do you meet those expectations?

At The Claridges, we believe that, the journey toward creating a "guests for life" begins with his/her first stay or dining experience with us Guests expect a great deal of personalization in terms of services; we ensure we take note or our guest preferences, whether it is their room preference or F&B choices. We have a lot of guests who have a very strong sense of nostalgia for The Claridges, we try and ensure we bring about the positive nostalgia with our seamless service every time.

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INTERVIEW

ously strive to do the same and aim higher every time.

How important is the MICE/event segment for your hotel? What is their contribution in your total business?

Industry predictions indicate that the MICE (Meetings, Incentives, Conferences and Exhibitions) sector is poised for vigorous growth. Recuperating after the recession, it is springing back, stronger than ever. The demand for meetings is on the rise and though companies are not splurging, luxury venues are not being ruled out either.

In general, there are some emerging trends which have been observed.

The Claridges is the ideal setting for corporate events and conferences. The stateof-the-art conference halls and meeting rooms are equipped with modern technology and facilities along with latest audiovideo equipment and Wi-Fi. Despite growing as a MICE destination, India is yet to attract a sizable amount of international travellers from the segment.

Q

According to you, what are the new and emerging trends in the hotel industry?

Changes in the macro environment in terms of technology, economic situation, cultural and generational differences, political uncertainty, etc. cause shifts in the hotel industry cycle. In recent years consumer behavior in the international hospitality sector has changed dramatically.

The ’new’ consumer has become the fastest growing customer segment within the hospitality industry. The ‘new’ consumer has always the problem with the shortage of time. The ‘new’ consumer base includes people born between 1980 and 2000, hold $200 billion in spending power and represent the most lucrative market for hoteliers.

Therefore all the solutions that are effective and fast mean the way to success. As a result, the importance of the up-to-date information has increased.

Q

This consumer segment is interested in utilizing technology to do things that many others have adopted to do manually: checking in at hotels, paying their restaurant and bar bills and looking up places to eat, shop and play to name a few.

This new segment is very demanding and expects high quality services from the commercial accommodations. Therefore customer service is strongly highlighted among the new trends in the hospitality industry.

Easily accessible information coupled with economic uncertainty has made today's tourists extremely discerning in their choices regarding the hotel properties they book and how they book them.

Meanwhile, hotel keepers are under pressure to maximize occupancy, fight for every guest and earn their loyalty. Simply relying on offline marketing practices, offering a promotion or two, or counting on online travel agencies (OTAs) to fill rooms is not enough anymore. It is obvious that this is a disrupted marketplace for hoteliers.

If the hospitality industry wants to react immediately on the arising demand, it should be aware of the new emerging trends.

How do you look at the current state of hotel business in the country? Has the situation improved as compared to a couple of years back?

The Indian tourism and hospitality industry has materialized as one of the key drivers of growth among the services sectors in India. It contributes to 6.23 percent to the National GDP and 8.78 percent to the total employment in the country. Constant transformation, functional growth and improving standards have gained the hospitality industry of India approval all over the world.

Tourism in India has generated immense employment opportunities and is a vital source of foreign exchange for the country.

The travel and tourism industry contributed Rs 2.17 trillion (US$ 36 billion) or 2 per cent to the country's gross domestic product (GDP) in 2013.The figures are expected to rise to Rs 4.35 trillion (US$ 72.17 billion) by 2024.

The revenue from domestic tourism is likely to grow by 8.2 per cent in 2015 as compared to 5.1 per cent a year ago, according to the World Travel and Tourism Council (WTTC). The Indian hospitality sector has been growing at a cumulative annual growth rate of 14 per cent every year adding significant amount of foreign exchange to the economy.

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travel mantra

TRAVEL TIPS FOR THE

MONSOON SEASON

Monsoon season is just around the corner. In India, this season is awaited with bated breath as it gives relief from summer’s scorching heat and during this season India’s beauty is at its peak. Ironically, the monsoon also spells significant discounts when it comes to domestic accommodation and travelling. So, if you are planning to take a break from day-to-day hectic work schedules, this season is the best for leisure holidays. Some of the most popular tourist destinations during monsoon season are Leh-Ladakh, Kerala, Goa and Madhya Pradesh to name a few. You are sure to have an incredible vacation experience when you visit but you must keep in mind some important tips while planning your travel during Monsoon season.

v B ARCHANA SHARMA Y

TnH has listed some of the most useful tips: Pack Clothes and other essentials in water-proof bags/cases First of all, pack all your clothes and other essentials in a light and water-proof bag, so that your things remain dry. If you are travelling during the rains then you will surely get caught in the rain sooner or later and clothes tend to remain damp. So, it is best to pack more light cotton clothes or comfortable partially synthetic clothes. It is also a good idea to purchase a plastic case for your phone, wallet and passport and ensure that electronic goods are kept securely dry in your bag.

Some other interesting items to pack along are board games like ludo, chess, story books and other books of your choice to spend joyful time at your hotel room while there is heavy downpour outside. Also, don’t forget to carry an umbrella or a raincoat. If you are planning to have picnics whilst on the road, it is useful to pack dry mats / plastic sheets to spread out on wet surfaces.

Keep Repellents and a First Aid Kit

Benefits of Ayurveda in Monsoon It’s often said that you can get best of benefits of Ayurveda during monsoon season. So, don’t forget to rejuvenate yourself by indulging in Ayurvedic treatments offered around India.

Choose Practical Footwear After heavy rainfall, the roads tend to get slippery. So, make sure you wear weather suitable shoes. Floaters and sandals are the best options for footwear during monsoon season. Otherwise, proper rain-proof shoes like flip-flops, rubber slippers and gumboots will be of great help while travelling.

Follow the weather report and news of the place Before planning a monsoon trip, do follow the weather report and news of the place you will be visiting. You’re probably

Next to clothes, it is very important to pack repellents as this season becomes the breeding ground for mosquitoes and other

going to be on the road while travelling and you might want to check out the news or the weather update before you step

insects. Mosquito repellents ensure that you will be free from any worry of mosquito and insect bites. Also, with insects and mosquitoes rampant, diseases too are widespread and travel

out. Hilly regions tend to have mudslides or landslides in heavy rainfall. So, it’s a must to follow the weather report and news in this case.

through the air and water. So, it’s best to carry your own first aid kit, which must contain disinfectant scrubs, bandages and antiseptic cream, some regular pain killers and medicines for stomach problems.

Avoid street food and tap water Water can be easily contaminated during this season, so always opt for bottled drinking water. In addition, avoid street food during rainy season because it is often put out in the open

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and exposed to a lot of germs and diseases. Also, don’t buy or eat cut fruits which are not packaged properly and left in the open. These fruits can cause serious stomach diseases.

TRAVEL AND HOSPITALITY | JULY 2016

Get Maximum value for money You can get maximum value for money while planning your holiday during monsoon season. Monsoon season is mostly a lean season for hotels and airlines, so you can get great offers on air tickets as well as upgrades at hotels. However, it all depends on how much in advance and how well you plan your holiday.

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international

EvEnt organisEd to improvE thE imagE of grEEcE in india With main motive of promoting Greek tourism and the image of Greece in India, a get-together with Indian media and tourism professionals at Greek Embassy in New Delhi was organised.

Starting with media session, the His Excellency Panos Kalogeropoulos, Ambassador of Greece to India, talked about the economic condition of Greece. He also mentioned that the country received 25000 million visitors in the year of 2015 with a transaction of about 18 billion Euros. On being asked that if he has done this kind of gatherings earlier, he said no, it is the first time to interact directly with media to reach or inform masses about the country; however they remains in touch with several tourist agencies or tour operators.

Mrs. Aliki Koutsomitopoulou, the First Counsellor, Deputy Chief of Mission, said that to attract Indian travellers a special video has been uploaded on YouTube during the beginning of May and anticipating maximum of hits. Other important information can be checked at the official website: www.visitgreece.gr. Adding to that, the Ambassador said that we hope the media networking event will help to improve the position or image of Greece in India. No road shows are schedule this year, however, if we get good echoes of this event, we will plan more events to attract tourists.

Greece is becoming increasingly popular among Indian travellers and is, in fact, one

of Europe’s fastest-growing destinations for Indians. The country’s natural beauty, pristine waters, unrivalled clean beaches, romantic sunsets and friendly people provides a genuine Greek experience to the tourists.

Once in Greece, visitors can immerse themselves in 3000 years of history, savour the healthy and flavourful Mediterranean diet, experience the lively nightlife and interaction with friendly local to capture the true essence of the joy of life Greece is reputed for. Greeks pride themselves on their cuisine and will go out of their way to ensure you are well fed. Greek food is a blessing for any vegetarian or vegan, and hence the meals can be easily enjoyed by Indians.

In short, Greece awaits Indians to explore it and take the way that Alexander the Great took 2300 years ago but this time in the opposite direction. For those who enjoy immersing themselves in history and culture, they can visit the world famous archeological spots and museums in Athens. The mainland is now becoming known as a tourist destination, the Peloponnese being the most attractive. Its beautiful scenery includes such world known sightseeing places as Olympia, birthplace of the Olympic Games. Epidaurus with its uniquely pre-

served 4th century BC theatre, where ancient drama is performed every summer as well as Mycenae associated with Homer’s “Iliad”. It has been named Lonely Planet’s 2016 Top Destination in Europe.

The visa application is an essential part of the process and it has become much more efficient and effective. We try to accommodate all applicants for visa through a wide network of 15 visa submission centers for Greece, situated in Delhi and all major cities of India. During peak season major visa centers are accepting applications also on Saturdays, free of charge. There is also an optional service of submission of applications and biometrics at the applicant’s place of choice (mobile biometrics at extra cost).

The personal interview can be conducted via Skype at a VFS centre, so that applicants don’t have to the Embassy in Delhi.

The target (achieved) is to process applications submitted in Delhi within 48 hrs.

Applicants willing to invest in Greece for a value of 2, 50, 000 euros and above (e.g. acquisition of real estate) will enjoy simplified issuance of national visas free movement to other EU (Schengen) countries.

by TNH DESK

TRAVEL AND HOSPITALITY | JULY 2016

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Diplomat’s Corner

VISIT CZECH REPUBLIC TO EXPLORE A WORLD OF BEAUTIFUL SURPRISES Located in the Eastern Europe, The Czech Republic is a beautiful country with a rich history and unique natural landscapes. The Czech Republic came into being in 1993 after peaceful dissolution of Czechoslovakia. With its significant contribution, tourism is one of the leading sectors of the Country’s economy. Prague, the capital of the country, is one of the most visited cities in Europe.

The city boasts of a number of excellent attractions. In an Exclusive interview to TnH, H.E. Mr. MILAN HOVORKA, Ambassador of the Czech Republic in India, Bangladesh, Bhutan, Maldives, Nepal and Sri Lanka spoke about the vast tourism potential of his country. He informed that an increasing number of Indians are visiting the country for leisure. Of late, Prague has emerged as an MICE destination among Indians. “We wish to position Prague as an allinclusive MICE destination to the world,” says H.E. Mr. Hovorka.

H.E. Mr. MILAN HOVORKA Ambassador of the Czech Republic in India, Bangladesh, Bhutan, Maldives, Nepal & Sri Lanka

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Diplomat’s Corner

v B PREM KUMAR Y

What is extraordinary about Czech Republic as a tourist destination?

around 13 thousand visa applications which is almost 30 per cent

The Czech Republic is a modern and dynamic destination with a

people in 2015 were traveling also to another Schengen country like

rich history and unique natural beauty. It’s an easy country to get

Austria or Germany and obtained Schengen Visa from the Embassy

Q

growth as compared to 2014. It means that more than 40 thousand

around, particularly for those planning to spend the bulk of their

of such country. This is a really big benefit for Indian tourists

time exploring the nation's beautiful capital, Prague. Yet

that once they have Schengen Visa they can travel to other

while Prague boasts an inordinate number of excellent attractions, there are enough out-of-the-way attractions to warrant exploring by car. Highlights of a trip to the Czech countryside include many excellent national parks and conservation areas, one of the most popular being the aptly named Bohemian Paradise, an area of outstanding natural beauty characterized by nu-

Schengen country and not only to their primary country

“Come visit Czech Republic- A country full of stories”.

which issued Visa to them. From this point of view we can see that the Czech Republic has become very popular destination for Indians.

In a new development, recently VFS Global has launched Czech Visa Application centre in Bangalore and will soon be starting centres for Czech Republic

merous splendid rock formations and many fine old cas-

in Chennai, Hyderabad and Kolkata, thereby enabling in-

tles (another area worth visiting is Podyjí National Park in

tended travellers to apply from six different locations

Moravia with its large unspoiled forests). Along the

within India including Mumbai and Delhi.

way, you'll stumble across numerous old villages and towns, many unchanged since medieval times and home to fine old churches, palaces, and public squares, all of them worth a visit.

Why do you think that Czech Republic is good destination for Indian visitors?

Q

Prague is reinventing itself as an emerging Leisure and MICE destination to the world.

Travel from India to Prague started flourishing from 2011. We are seeing more and more Indians

Prague, the capital of Czech Republic has

The Czech Republic is a modern and dynamic destination with a rich history and unique natural beauty. It’s an easy country to get around, particularly for those planning to spend the bulk of their time exploring the nation's beautiful capital, Prague.

coming to the country predominantly for Leisure. India

ellers and also Bollywood. Many films have been shot in Prague in recent years, which have given a boost to tourism in this European nation. Also, our nation has certain niche products to offer like the golf tourism, spa and wellness. We have world-class spa therapies and also thermal spas in Czech Republic. I feel extremely delighted to inform that we have over 80 golf courses in the country which is again a segment we are exploring. In addition,

we are keen on tapping the students segment for

discovered Prague as a MICE destination one or two years ago. We expect the business to grow further. The challenge however

been a popular destination for the Indian trav-

which a programme called, ‘Study in Prague’ has been launched too.

is that there is no direct channel between India and Czech Republic.

How simple is the visa process of Czech Republic for Indian travellers?

the world. We are aware about the importance of Indian market for

Q

Cedok and efforts are being made in the direction to engage Indian

Indeed, we have harmonized policies regarding visas regulated by

travel trade to promote Prague as a MICE and Leisure destination

Visa Code and it is our earnest effort to continuously harmonize the

in India.

visa processes and its requirement such as supporting documen-

We wish to position Prague as an all-inclusive MICE destination to

Prague has enjoyed a worldwide representation as a happening

tation; processing time etc. It is always recommendable to arrange

city. And it certainly is. There are always new bars and restaurants

the appointment at least 15 days prior to your departure since that

opening up and festivals going on. Shopping, small boutiques and

is the estimated time needed for the visa applications to process at

vintage clothing outlets are popping up here and there to keep trav-

the Embassy. The Embassy of Czech Republic does its best to fa-

ellers completely involved with the country.

cilitate visa applications by issuing visas as soon as possible.

As explained, already we provide a high quality visa service in

Q

How competitive is your country as tourist destination?

India. But with the VFS Visa Application centres in Mumbai, New Delhi, Bangalore and upcoming ones in Chennai, Hyderabad and

55 thousand Indians were accommodated in the Czech Republic for

Kolkata, our services will be excellent. The new visa facilities demon-

at least one night in 2015 according to the statistics provided by the

strate continuous commitment of the Czech authorities to improve

Czech Tourism Agency. This is much more than number of visas our

quality of service for visa applicants.”

Embassy in New Delhi issued. In 2015, the Embassy received

Our attempt is to simplify the visa process to greater extent and

TRAVEL AND HOSPITALITY | JULY 2016

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Diplomat’s Corner

ensure maximum footfall from India to experience our enriching culture and heritage. Furthermore, we have made possible for applicants to avail for mobile services through our partner VFS, where officers from VFS shall visit location of applicant’s choice for collection of documents and biometrics which is a mandatory requirement since November 2015.

Q

How does Czech Republic’s visa service remain competitive?

As on date, we aim to open more centres for applicants to conveniently apply their visa applications for Czech Republic. Simultaneously our visa section is working extensively hard to issue visas well in time for people to travel as per their plans. In case of emergencies, we address people proactively and ensure complete guidance to make their travel comfortable. Our visa application processes are very simple and close observance of the requirement does assist us in expediting the cases.

How important is the Indian outbound market for Czech Republic? How many Indian tourists visited Czech Republic last year?

Q

Europe remains the region with the most international arrivals per

Prague Castle

year, thanks in part to its rich cultural resources, world-class tourism service infrastructure, strong health and hygiene conditions, and—

tourism to Czech Republic. Following the decrease of Russian visi-

notably with the Schengen Area—high degree of international open-

tors in last years, Czech Tourism is enhancing its focus on new mar-

ness and integration.

kets such as East Asia (China, South Korea, Japan) and South

India is beginning to appear as a strategic market for inbound

Asian countries like India. We expect growth of Indian outbound tourism numbers in the following years and India is definitely of growing importance to us.

Q

Could you please provide some statistics giving an overall inbound scenario to Czech?

The Embassy of the Czech Republic accepted in the first half of this year almost 7,000 visa applications. However, the number of people who would like to visit the Czech Republic together with some neighboring countries is steadily growing. If the last year the number of visa applications were about 13,000 for the whole year, today with this trend we can except that the final statistic data at the end of this year should be substantially higher.

Q

How is the air-connectivity between the two countries?

We are committed to explore the options of resuming direct air connectivity between the two countries. The direct air linkage between Delhi and Prague (run by Air India) was suspended in 1991 but there is an urgent need of putting this service back in place considering the growing bilateral trade exchanges and tourists footfall.

The bilateral trade between the two countries presently stands at Astronomical Clock, Prague

$1.3 billion but we anticipate a major jump given India’s emphasis on its ambitious “Make in India” programme and our expertise in

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Diplomat’s Corner

To summarize: Prague is a romantic city of many faces. From gothic cathedrals to superb quality dining experience followed by long lasting culture of Prague cafes - places where famous writers (Franz Kafka), poets, playwrights (Václav Havel), filmmakers (Miloš Forman) and actors spent most of their time discussing their work and world around them, followed by modern Czech design (Dancing house, events like Meet Czech Design, Design Market etc.). Prague is definitely a no. 1 destination to visit when you come to Czech Republic. Pilsen is known as a world's capital of beer and also European Capital of Culture 2015.

Northern Czech Republic is known for its beautiful natural landscape and is just an hour from Prague (Czech Paradise, Czech Switzerland). It has a unique historical heritage (Kost castle, Trosky castle) and is also the land of famous Czech glassmakers (Preciosa, Moser). Southern Moravia - land of wine, sun drained wine fields, chateauxes (Lednice-Valtice complex), watercanals (Baťa canal) and opportunities of active holidays (cyclo-routes around South Moravia and north-eastern Austria, horse riding etc.) Český Krumlov - so called "jewel of Southern Bohemia". This fairytale city has unique blend of historical centre (included on UNESCO heritage sites list), narrow medieval streets, opportunities of adventures around (rafting on Vltava river, hiking in the near-by Šumava mountains) and great services.

manufacturing. Plus, we are noticing a modest growth in the arrival of Indian tourists – to the tune of 30 percent in the recent year. The timing, therefore, I believe is apt for the re-introduction of a direct flight between the two countries. Over 12,000 Indian visitors are expected to visit the Czech Republic this year which has an annual arrival base of 8 million foreign tourists. Germany, the UK, France and the US are major source markets for the country with South Korea and China being the major contributors from Asia. Recently, a direct flight has also been introduced between the Czech capital Prague and Beijing to provide better accessibility.

For Indian travellers, however, the best stopover options to reach out to Prague are presently provided by Turkish Airlines and Emirates. Our efforts will soon be set afoot to approach concerned authorities and the potential airlines which could initiate direct service but prior to that a critical assessment exercise will be undertaken.

We are also part of Schengen countries and, therefore, many visitors might be coming on the common visa which works in the region.

We are currently examining the volume of Indian visitors also visiting the Czech Republic on this common visa and then we will have the precise idea of the potential traffic. We will kick off our negotiation

The Charles Bridge, Prague

exercise for direct connectivity after the data has been compiled.

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Festivals around the World

This July is going to be an exciting month for travellers who love to experience different festivals across the world. From Brooklyn Hip-Hop Festival @ NYC to Kırkpınar Oil Wrestling Festival (in Edirne, Turkey), here are some of the best festivals which a traveller must experience!

Brooklyn Hip-Hop Festival Location: New York City, United States Dates: July 13 - 16, 2016 The Brooklyn Hip-Hop Festival uses its home-field advantage to showcase the musical genre that has inspired the world. It is fundamentally an optimistic event: set along the river in view of the New York City skyline, it is a living example of how angst can be turned into art, how differences can be overcome with irresistible rhythms, and how people, denied resources and money, find currency in community, music, and street art. Wes Jackson, the founder of festival was inspired by the New Orleans Jazz and Heritage Festival , which celebrated not just the music, but the culture, food, and people of jazz. Thus, in 2005, he followed the Jazz Festival’s lead and started the Brooklyn Hip-Hop Festival.

Comic-Con International: San Diego Location: San Diego, California, United States Dates: July 21 - 24, 2016 Comic-Con International is a multi-genre entertainment and comic convention held in San Diego, California every year. This festival was founded as the Golden State Comic Book Convention in 1970 by a group of San Diegans, which included Shel Dorf, Richard Alf, Ken Krueger, and Mike Towry; later, it was called the "San Diego Comic Book Convention". Some may dismiss it as a geek fest, but the true fans know that it’s four days of fun when they can meet industry stars and play in a fantasy land, all in downtown San Diego. Over the years, Comic-Con has become the main event for comics’ conventions, including: comics creators; science fiction and fantasy authors; film and TV directors, producers and writers; and fans of all these popular arts genres.

San Fermín Festival Location: Pamplona, Spain Dates: July 6 - 14, 2016 The festival of San Fermín in the city of Pamplona (Navarre, Spain) is a deeply rooted celebration held annually from 12:00, 6 July, when the opening of the party is marked by setting off the pyrotechnic chupinazo, to midnight 14 July, with the singing of the Pobre de Mí. While its most famous event is the encierro, or the running of the bulls, which happens at 8:00 am from 6 July to 14 July, the week-long celebration involves many other traditional and folkloric events. It is known locally as Sanfermines and is held in honor of Saint Fermin, the co-patron of Navarre. It has become perhaps the most internationally renowned fiesta in Spain. Over 1,000,000 people come to participate in this festival. Three distinct events at the San Fermín festival have combined to become better known as the celebrated Running of the Bulls, an adrenaline junkie's highlight.

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Festivals around the World

Latitude Festival Location: Henham Park, England Dates: July 14 - 17, 2016 The Latitude Festival is an important fun-filled family event. It is an annual music festival that takes place in Henham Park, near Southwold, Suffolk, England. It was first held in July 2006. This festival showcases the best performers from music and the arts.

Through woods lit with fairy lights to a gondola-filled lake, there is so much on offer, from film to music, comedy to literature and theatre to poetry. There are all sorts of hidden gems to discover. Latitude Festival is much more than any average festival with the fields of multicolored sheep, hidden DJ performances in the woods, and opera by the lake, it really is the cultural highlight of the summer festival season.

Kırkpınar Oil Wrestling Festival Location: Edirne, Turkey Dates: July 18 - 24, 2016 Numerous wrestlers have converged on Edirne, Turkey for Kirkpinar, an oil-wrestling festival in which of all shapes and sizes, dressed in nothing but kisbet (traditional cowhide trousers) and doused in olive oil, battle it out one-on-one. The last man standing walks away with the Kirkpinar Golden Belt and the title of Chief Pehlivan. This weeklong festival, a UNESCO Intangible Heritage event, draws thousands of onlookers each year, and is said to be the longest-standing annual sporting event in the history of the world. It now holds a Guinness World Record for the longest running sports competition. Kırkpınar Oil Wrestling Festival is an ancient festival celebrated since 1346. One can take a morning bus from Istanbul's Büyük Otogar (bus terminal) on the 2-1/2-hour run westward along the Otoyol (expressway) to Edirne. Buses depart for Edirne about every 15 or 20 minutes all day.

Calgary Stampede Location: Calgary, Canada Dates: July 8 - 17, 2016 - Jun 19, 2016 The Calgary Stampede is a western show unlike other, rodeo shows, encompassing parades, stage coach races, a fair and delicious pancakes. During this festival, White hats, big belt buckles and bull-riding sound is a common scene from the Wild West every July. The zest of this festival takes over the city with the world’s largest rodeo. A celebration of the western way of life, the Stampede puts together 10 days of parades, musical performances, rodeo events, food and more for what they call - ‘The Greatest Outdoor Show on Earth’. The rangeland derby pits chuck wagons against one another in what’s nicknamed the Half Mile From Hell. Four horses, one rider and a tented wagon race three other teams around a track where a lot can go wrong and it has.

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explore the world

Top things to do in Jordan There is something for everyone in Jordan – couples on a romantic break, solo travelers looking for a peaceful retreat, families looking for a culturally enriching experience or stag parties on the look out for something more mischievous. The beautiful nation is a amalgamation of nature reserves, ancient monuments, sand dunes, delicious food, upscale relaxation and luxury hotels and resorts. In this write-up, TnH recommends five enjoyable activities for any tourist visiting the gem of the Arab world.

Explore Petra by Night

world brings out the romantic spirit in the trav-

Rum in their lenses. There are two balloons

You must experience the exceptional walk

eller seeking for adventure and thrill.

which accommodate around (5 and 16 persons)

through the path that leads to the mystical site

Important Info: The Petra sight runs every

so depending on the number of participant; one

of Petra. It is an after dark guided tour excur-

Monday, Wednesday, and Thursday. The ex-

sion into the ancient city that adds an entirely

cursion starts at 20:30 PM from the Petra Visitor

new dimension to treasure in the company of

centre and delivers you back by licensed guide

perience when the visitors or travellers are

group travellers. A walk through the rocky

to the visitor centre around 22:30 PM.

picked from the Wadi Rum visitor center at

paths begins in darkness and the climax is the

of the balloons is used for the flight.

Important Info: This is an early morning ex-

about 5:45 AM and taken to the take off spot

site that is lit up with 1,500 candles to offer a

Hot Air Balloon Tour in Wadi Rum

from the landing point to the visitor center Hot

spectacular view to tourists against the back-

The charming landscape of the Wadi Rum is

air balloon.

drop of the world wonder. As you walk

best discovered when travellers get to climb up

Warning: The flight takes approximately 1

through the rocky paths, a Bedouin musician

in the air into a hot air balloon flight which of-

hour and they can also be cancelled due to bad

plays on a pipe. Apart from wandering into the

fers the bird's eye view of the majestic moun-

weather.

gorgeous setting, tourists can undertake other

tains. Usually, the flights take place during the

interesting activities like sleeping in a tomb

morning hours and lasts for around an hour

cave to energize your tired soul as you wake up

but it is advised that tourists must allow 2 to 3

to the fresh morning of Petra. The ancient mar-

hours for the entire experience to get closer to

vel of Petra, one of the seven wonders in the

the paramount of capturing the beauty of Wadi

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TRAVEL AND HOSPITALITY | JULY 2016

Discover Underwater Life with Snorkeling in Aqaba Jordan is imagined to be a country of arid and drear mountains but on the contrary,

explore the world

tourists will find the abundant water life in

a massive plate with rounds of bread. If you are

Aqaba. The Gulf of Aqaba is home to 130

more into trying the street food then dip on

species of coral, hundreds of species of fish and

Hummus, a well known food dip made with

other aquatic animals. For the passionate lovers

chickpeas, olive oil, garlic, lemon juice and pep-

of snorkeling, Aqaba boasts of an easy access to

per, served in the bowl of the food processor.

the underwater sport. Also, for the beginners, it

Some of the other famous dishes include Zarb,

is a whole new adventure without any hassles.

Olives and dates, Mezze, Falafel, Schwarma

The coral are beautiful and sharp, it is sug-

and many others.

gested to not to get too close as the waves may

Important Info: The Al Hawa restaurant in

end up hurting your body. The corals look fas-

Amman is highly recommended to enjoy eating

cinating and photographers can capture the im-

‘Mansaf’. However, the famous restaurant of

ages from the marine camera to take the best

Hashem’s here is best known for ‘Hummus’.

shots. In succinct, Aqaba is where you can feel young and fresh again with many water sports

Enjoy Night Life of Amman Post the sunset,

like diving, scuba diving and host of other ac-

Amman turns into a bustling city with a flour-

tivities.

ishing nightlife. The city is lined with coffee

Important Info: Tourists can hire public

houses, bars and restaurant to soak in the spirit

transport facilities to get to the coast where the

of celebration. The warm and friendly nature of

bus drops you down. At a distance of 10 m into

Jordanians will make it a homely affair to go on

the sea and snorkeling points are easily accessi-

with the flow of the night and enjoy the infec-

ble.

tious vibe of the city. Be it the beautiful Arabic

Warning: We would like to suggest you to

women or enticing delicacies, Jordan reveals

ignore 'snorkeling touts' asking for money to

it’s other side only when the day turns to night.

take you to the 'best' underwater sights.

Important Info: Popular clubs such as the Harir Lounge, JJ's at the Grand Hyatt hotel,

Culinary Wonders of Jordan

Blue Fig are the best in town with eclectic

The Jordanian cuisine compiled of every-

music, cocktails and lively ambiance.

thing that can tantalize your taste buds. The most famous one includes the national cuisine, Mansaf; a lamb dish cooked in a broth when

•A typical Dress code is expected in some places. So, watch before you choose to wear skimpy outfits.

topped with rice, almonds and spices becomes a treat for the taste buds. This dish is served on

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MOVING ON

Anand Ganesan Multi Property GM, Renaissance & Fairfield by Marriott, Lucknow Marriott India has appointed Anand Ganesan, an industry veteran with over 25 years of experience across three continents and multiple brands, as General Manager. He will lead operations at Renaissance, Lucknow and Fairfield by Marriott, Lucknow. The appointment comes as Marriott Group reshuffles its leadership team to infuse a fresh vigor and energy into the operations of the group’s two leading hotels in the city. Ganesan’s core strength is in preopening and in establishing the brand and the values it stands for. His ability to develop and maintain effective working relationships, be it with the civic and government agencies, or community leaders and influencers, has been of benefit to the organizations he has worked with. His focus on an effective, timely response ensures customer satisfaction.

Shobhit Sawhney General Manager, Park Hyatt Goa Resort & Spa Shobhit Sawhney is the new General Manager at the award-winning Park Hyatt Goa Resort and Spa. An industry veteran with over 16 enriching years across brands and countries, Shobhit was earlier handling the role of Hotel Manager at Grand Hyatt Mumbai, a flagship hotel of the brand. In his new role, he will be heading the luxurious Park Hyatt Goa Resort and Spa - the first Park Hyatt Hotel in India and the only resort property of the brand in the country. A humble soul with invaluable insights across various hotel operations roles, Shobhit graduated from IHM Mumbai and was working in the United Kingdom with international hotel chains till Hyatt brought him back home.

Rahul Saxena General Manager, Seyfert Sarovar Portico, Dehradun Rahul Saxena has been appointed General Manager of Seyfert Sarovar Portico, Dehradun. A dynamic professional with over 20 years of experience, Rahul brings with him a strong background in Hotel Operations, Food & Beverage Operations, Quality Compliance, Costing & Budgeting, Sales & Marketing, Client Servicing, Credit Control and Training & Development.

Highly goal oriented and result driven, Rahul’s previous assignments include roles as General Manager at Country Inn & Suites by Carlson Ahmedabad and General Manager of Sales & Marketing with Hotel Parkland New Delhi andJaypee Group of Hotels.

Subrata Banerjee General Manager, Marasa Sarovar Premier, Tirupati Subrata Banerjee joined the Marasa Sarovar Premier family of stellar personalities as General Manager. With a truckload of experience of over two decades by his side, Banerjee is bound to shape the hotel with his rich insights. His forte is and always has been in running some of the best hotels in India. A promising general manger indeed, he is known for increasing revenues and streamlining costs of the hotel. Apart from this, Mr. Banerjee’s USP lies in his professionalism. Banerjee was previously affiliated with renowned properties like the Inter – continental Hotels (IHG), The Taj Group, Carlson Hotels and Jaypee Hotels. Banerjee brings with him enviable qualifications. He is a Hotel Management Graduate as well as a Science Graduate, ranking Fourth in the University. He also is a certified Business Executive from XRLI, Jamshedpur.

Ameet Wagh Sarovar Hotels Pvt. Ltd., General Manager – Sales (West) Sarovar Hotels Pvt. Ltd.has appointed Ameet Wagh as General Manager of Sales (West). Bringing with him a dynamic experience of over 18 years in sales and marketing in the hospitality industry. Ameet has been successfully generating profitable business through the achievement of sales and marketing targets in his assignments. Prior to this, Ameet was associated with Sun-n-Sand Hotels as Corporate Head of Sales & Marketing. An alumnus of the R.A.Podar College of Commerce and Economics, Ameetstarted his career with Sterling Holiday Resorts India, after which he went on to work with Le Meridien Hotels & Resorts, Hyatt Regency Kathmandu, Intercontinental The Grand Mumbai, and Intercontinental Marine Drive.

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MOVING ON

Shul Ambwani Director of Rooms, Hyatt Pune Hyatt Pune has been appointed Shul Ambwani as Director of Rooms. With a rich experience of over a decade by his side, Mr. Ambwani will continue to shape the hotel with his rich insights. His forte has always been maintaining excellent guest relations in some of the best hotels in India. Shul Ambwani started his career in 2005 with Taj Banjara, Hyderabad and this was followed by his association with brands including Park Hyatt Goa Resort & Spa, and Novotel Hyderabad Convention Centre where he advanced as Front Office Manager. He came back to the Hyatt family as a Front Office Manager and joined Hyatt Pune in August 2014 and has now advanced as the Director of Rooms at the property. During his leisure time, Shul enjoys playing and watching Cricket, Go Karting and exploring new travel destinations.

Sascha Lenz Executive Assistant Manager, F&B, Grand Hyatt Goa Grand Hyatt Goa has appointed Sascha Lenz as the Executive Assistant Manager to spearhead the food and beverage operations across the resort. With over 18 years of experience in the hospitality industry, Sascha has been associated with hotels such as the Sheraton and the Mandarin Oriental, prior to joining Hyatt, in the year 2007. Originally from Germany, Sascha started his career in 1999 after which his impressive food and beverage knowledge; as well as managerial skills have taken him from his home country to the United States of America, Hong Kong, Russia and then to United Kingdom. Sascha’s career with Hyatt started at Grand Hyatt Berlin as the Assistant Director of Food and Beverage. He was subsequently assigned to Russia, at the Hyatt Regency Ekaterinburg, which was his first stint as the Director F&B.

Chef Pankaj Jha Senior Executive Sous Chef, The Suryaa New Delhi appoints Chef Pankaj Jha specialized in Indian cuisine joins The Suryaa as Senior Executive Sous Chef. Chef Jha has skilled hands in Asian, Continental, Italian, butchery and Bakery kitchen. He brings with him an experience of almost 17 years in the culinary world.

He started his journey as a management trainee with Carlson Rezidor (Asia Pacific) group and has been with the group for more than twelve years. Prior to this he was associated with Radisson Blu Marina Connaught Place for more than five years. He has done pre-opening of four “The Great Kebab Factory” outlets with Radisson hotels in different parts of India and has worked as pre-opening chef of Radisson in Indore and Pune. His expertises are menu planning, pre-opening, recipe costing, training leadership skill.

Rakesh Ramola F& B Manager, Park Hyatt Goa Resort and Spa India Tourism Development Corporation (ITDC) has announced the appointment of Vijay Dutt as General Manager for its flagship hotel The Ashok, New Delhi. Dutt is known for his excellent leadership skills, innovative thinking and creative approach. With 28 years of extensive experience, he brings a wealth of industry knowledge in the luxury hotel segment.

In his previous role, he held Senior Management positions as General Manager, Lalitha Mahal Palace, Mysore; Resident Manager of The Ashok, New Delhi and Corporate Marketing where he led the operation teams to drive sales and service to excellence. With an ability to handle different fortes at various managerial roles, Dutt will now be responsible for managing country’s most iconic and legendary hotel The Ashok, New Delhi.

Vivek Bhatt Executive Chef , JW Marriott New Delhi Aerocity The 523-room JW Marriott New Delhi Aerocity has appointed Chef Vivek Bhatt as Executive Chef for the F&B Culinary department. Vivek’s core responsibility comprises grooming and development of the culinary team members of the hotel; menu curation and product development; and ensuring highest standards in hygiene and quality of the food served at the hotel. He has an avid passion for cooking with a flair for Spanish and Mediterranean preparations. He is resolute in his belief of authentic cuisine and looks forward to further strengthen JW Marriott Hotel New Delhi Aerocity as the ultimate food and beverage destination in the capital. Chef Vivek comes with around two decades of experience in the hospitality industry and has worked with eminent hotel brands in India and abroad.

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HOT NEWS

Marriott India offers a “20% off on food & beverage” across properties The “Gastronomical” Marriott Reward Elite Member Offer! 2016.

With the latest offer from Marriott, you don’t need a season or a reason to indulge in some luxurious food and try out new cuisines. Starting this June all the way to 31st September,2016 Marriott India announces its biggest epicurean offer of the year –as a part of their rewards program members will be able to

avail a 20% off at all Marriott hotels and restaurants across India.

Choose from any of the group’s properties across - JW Marriott, Courtyard by Marriott, Fairfield By Marriott & the Renaissance, be it Akira Back or K3 at JW Marriott New Delhi Aerocity or Momo Café in Hyderabad there is something for everybody. And as they say all people with healthy physical appetites have a sweet tooth somewhere in their heads, eat your heart out at our Bakery Companies pan- India. Book a table or a suite and allow us to indulge you in a truly gastronomical vacation through our Elite Member offer.

by TNH DESK

SPG and Club ITC announce a new & rewarding partnership This unique partnership will offer members of both loyalty programmes enhanced redemption options & benefits. programme from Starwood Hotels & Resorts Worldwide, Inc. and Club ITC, a distinctive loyalty rewards programme by ITC Limited, has announced one of the richest reward collaborations in India. Under this joint initiative, Club ITC members who are SPG members or enroll in the

Chief Executive, ITC Hotels &WelcomHotels

SPG® programme will be able to transfer their

said, “We are delighted to strengthen our part-

Club ITC Green Points to Starpoints®, with a

nership with Starwood Hotels & Resorts in India

limit of 30,000 Starpoints® annually. This will en-

through the Club ITC & SPG collaboration. This

able them to enjoy exclusive access to experien-

partnership will strengthen both programme

tial holidays at over 1300 Starwood Hotels &

propositions and deliver added benefits to our

Resorts worldwide. On the other hand, Starwood

loyal guests. Members can now redeem their

Preferred Guest (SPG®) members residing in

points for free nights across Starwood hotels

India will enjoy new redemption options including

worldwide and for curated experiences spanning

Wills Lifestyle and ITC Hotels dining certificates.

holidays and fine dining at ITC Hotels & Wills

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TRAVEL AND HOSPITALITY | JULY 2016

Start your summer adventure when you book your family holiday at Atlantis on this incredible room package with amazing value. Pay with your MasterCard and receive a luxurious room in Atlantis, The Palm inclusive of full buffet breakfast in Kaleidoscope or Saffron for each person, for every day of the stay, a choice of lunch or dinner from a selection of 16 restaurants for each person, for every day of your stay and two for the price of one, full body 60 minute ShuiQi Massage (choice from Swedish or Balinese), available once per stay Booking dates: 12 May – 30 September 2016 Staying dates: 12 May – 30 September 2016

Starwood Preferred Guest (SPG®), loyalty

Commenting on the partnership, DipakHaksar,

Summer adventure at Atlantis: exclusive room package available with MasterCard

Lifestyle fashion merchandise.

by TNH DESK

Book you’re stay at Atlantis, The Palm and you will also enjoy: Enjoy unlimited access to Aquaventure Waterpark, the number one water park in the Middle East and Europe.

Explore the ruins of a forgotten civilization whenever you wish at The Lost Chambers Aquarium, home to 65,000 wonderous marine animals.

by TNH DESK

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DL (ND)-11/6167/2014-15-16 | DATE OF POSTING: 6-11 OF MONTH | rNI NO.: DELENG/2010/33723 | DATE OF PUBLISHING: 4 th OF THE MONTH