Travel & Hospitality - November 2013

Page 33

Gen Next

Mikey Todd, Director, Zenica Cars Pvt. Ltd

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differently. They say that getting to the top is easy. It’s staying there that is the hardest part. Always innovating, always trying different things ensured that we are the one setting the trends in Delhi NCR and always keeping a step ahead of the competition. What is the biggest challenge you have faced so far? What has been your biggest accomplishment? My biggest challenge and accomplishment have both been the opening of our second showroom – Audi Delhi Central. We have come a long way since opening up Audi Gurgaon more than 5 years ago. The opening of Audi Delhi Central was fraught with challenges and obstacles every step of the way. The showroom is an entirely new concept the likes of which has never been seen in India. Everything in the showroom has been tempered to give any customers stepping into the showroom a different feel altogether. The location, the flooring, the lighting, the massive video walls – every single element in the showroom posed different challenges which we overcame to ensure

property by paying the one-time membership fee.

we delivered a mind-boggling experience to our

In future, the group is planning to increase their

customers.

portfolio from fifteen to forty two hotels.

What is your futuristic vision for the group?

What youthful perspectives have you added

What is the Number One Business Goal you

to your responsibilities with your company?

plan to accomplish over the next year?

It is essential that a company’s policies be re-

Zenica Cars Pvt. Ltd is North India’s largest Audi

vised every now and then; keeping with what is

and Porsche dealership. It has been the leading

Going forward, we will continue our focus on

current in today’s time – socially, environmen-

luxury transport provider to hotels and tour op-

training and developing our work force to ensure

tally or even keeping up with the mindset and

erators for close to a decade. A different branch

we keep exceeding our customer’s expectations.

needs of the young workforce.

of the company called Panoptes also supplies

We will keep finding new ways of delighting our

specialized security equipment to all leading ho-

customers and will continue to improve.

tels. Has being relatively young in the industry

The goal for the next year is to remain Audi’s

not only encourage them to work more effectively in their role but also bring about a healthier

strengthen our hold on the Delhi NCR market.

more inspiring work methodology in the company. Infrastructure wise, I’m steering our hotels to

I wouldn’t say it’s been a liability at all. Being new to the industry also brings with it a new per-

appraisal method for the employees which will

number one Dealer Partner and to further been an asset or a liability?

spective, a fresh outlook on how to do things. One

I’ve brought about a 360 degree performance

Arshiya Khanna, Jukaso Resorts

Director,

be more eco friendly. I am trying to introduce more energy saving measures by working with

of the greatest downfalls of a successful business

Hospitality firm Jukaso Group currently oper-

innovative vendors who provide smart organic

is the tendency to become complacent. To be-

ates 15 properties across India and in Europe.

products for use in our hotels.

come rigid in your outlook and the way you do

Recently the company has started a timeshare

things. As I said above, my knack for constantly

holiday company. Members of ‘Journeys by

What is your futuristic vision for the group?

questioning everything forced us to look at things

Jukaso’ can enjoy vacations in any Jukaso run

What is your corporate mantra for success?

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Travel & Hospitality - November 2013 by Prem Sagar - Issuu