Travel And Hospitality - December 2014

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Travel Hospitality Issue 03 | Volume VI | DeCemBeR 2014 | `50

E-VISA LAUNCHED Big gain expected in FTAs

COVER STORY

FEATURE

GOVERNMENT

IN CONVERSATION

The Government of India has rolled out much-awaited e-visa facility for 43 countries. Launch of e-visa is expected to give major boost to inbound tourism in the country.

Walking on one foot Women in top positios in tourism

Safety and security of tourists and promotion of domestic tourism to be top priorities of new tourism minister, Dr. Mahesh Sharma

South African Airways is seeing a steady rise in passengers from India, says Sajid Khan Country Manager - India, South African Airways

||FROM THE EDITOR || Launch of e-visa marks a new chapter for ‘Incredible India’ For those of you who have been religiously reading this section over the past few months I am sorry to disappoint, but I am filling in Srishti’s section this month. She is extremely busy preparing for our upcoming Award Show.

I am sure all of you, my readers the most distinct members of the travel trade, are aware that last month was very eventful for the Indian travel and tourism industry. In the first expansion of the Union cabinet Dr. Mahesh Sharma was named the new minister of Culture & Tourism (Independent Charge) and the Minister of State for Civil Aviation. Additionally, a new Secretary and Joint Secretary were also appointed. Everyone jumped for joy when Dr. Lalit K Panwar took over the post of Tourism Secretary. After all he is veteran in the industry and his experience, knowledge and innovative initiatives in this sector make him the perfect fit for the post. In fact, the New Joint Secretary Dr. B Suman also has a background in tourism. He was previously tourism secretary in Government of Kerala. So we should rejoice that we have a new, experienced and promising team at MoT to fulfill the Government’s past commitments.

November also witnessed the launch of the much-touted e-visa scheme, which is set to transform the manual visa regime of the country, easing the entry of foreigners into our country.

The industry had relentlessly been pursuing this cause for years and its implantation is a historic day for the tourism sector. Our cover story (Pg26) has covered the launch of e-visa extensively, analyzing its positive effect on the country’s tourism sector.

However, the success of the e-visa scheme will largely depend on its effective implementation and marketing. And though, this landmark initiative will no doubt boost inbound tourism, there are many other important issues such as lack of infrastructure, lack of hygiene in and around tourist spots, and most importantly, safety and security of tourists that must not be ignored. Recurrent occurrence of crimes like murder, rapes and molestation do a great disservice to the cause of Incredible India. A seamless and hassle-free entry in the country is essential for promotion of tourism, but we need to strengthen security measures for tourists.

In this issue, we have done a feature story on the women force in India’s travel & tourism industry titled ‘walking on one foot’ (Pg. 10). The women covered in the story are highly successful and have carved a niche for themselves in the industry. But those who like to avoid our industries misogyny have long used these rare success stories as a smokescreen. Women in the Indian tourism sector make-up more than half of the overall workforce but that hardly makes them equal. A deeper look reveals that women make for a small proportion in key senior positions in the industry. While the "women have never had it so good" canard is becoming increasingly popular in our country, the truth is that their progress and representation in key positions is still a grave issue for concern and debate.

Finally, I want to remind you that the Travel and Hospitality Award Show is right around the corner. Do not forget to nominate your company or yourself to win one of the prestigious awards!

Enjoy the rest of 2014 and see you in 2015!

Prem Kumar managing editor

TRAVEL AND HOSPITALITY | DECEMBER 2014

Contents Publisher & Editor Srishti Rai Director Bharat S. Rai

20

24

32

Managing Editor 08

IHG Rewards Club launches ‘India Free Nights’ promotion

10

FEATURE: Walking on one foot

20

Bastions of Bintan’s Beauty

26

E-visa scheme to rev up inbound tourism in India

Sunny Singh

30

JW Marriott Mussoorie to provide unique ‘getaway’ experience

Correspondent (Mumbai)

32

TNH Awards

34

Pachmarhi: Madhya Pradesh’s most verdant jewel

Swaati Chaudhury

37

THAI Airways allows extra 10 kg of checked baggage

Accounts

38

Lufthansa launches premium economy offering in India

Prem Kumar General Manager - Marketing Prem Sagar premsagar@tnhindia.com (M) +91 99106 81111

Art Director

Anand Shah Correspondent (Kolkata)

Chander Shakher Balodi

40

Administration Executive Sarwat Jahan

48

COVER STORY ‘Swachh Bharat Abhiyan’ to boost tourism growth in the country

48 Sajid Khan Country Manager – India, South African Airways

Celebrate New Year in Kenya IN CONVERSATION: South African Airways seeing a steady rise in passengers from India

IT Executive Naveen Manchanda

For any query, write to us at: info@tnhindia.com

www.tnhindia.in

30

Printed, published and owned by srishti Rai. Printed at somsons Printing Works, 1/7, Doctor’s lane, Gole market, New Delhi - 110001, and published at P- 23/90, Connaught Circus, New Delhi 110001; editor: sRIsHTI RAI

40

6

NEWS |

Travelport, AirAsia India sign distribution agreement AirAsia India flights to be available on Travelport Travelport has signed a new distribution

agreement

with

agents will also be able to shop, compare and book AirAsia India

AirAsia India which will see the

flights

carrier distribute all of its fares

alongside those offered by tra-

and ancillary services through

ditional carriers in the same

Travelport’s Travel Commerce

booking workflow.

Platform.

and

popular

extras

UNWTO & WTM Ministers’ Summit: the legacy imperative of mega events Participants at the recently held UNWTO & World Travel Market (WTM) Ministers' Summit stressed that "immense synergies" between mega-events and tourism should be used to generate long-time benefits for the destination and its people (London, United Kingdom, 4 November 2014).

Commenting on the partner-

Travelport-connected agents

ship, AirAsia India CEO Mittu

The impact of public exposure

International's Max Foster.

are

during international events, cou-

and ancillaries from four other

pleased to become the latest

pled with investments in infra-

Secretary-General, Taleb Rifai,

carriers

AirAsia

carrier within the AirAsia Group

structure, represents one of the

underscored that "Destinations

Group – AirAsia Malaysia, AirA-

to distribute our flights via Trav-

key long-term potentials of mega

need to consider infrastructure,

sia X, Indonesia AirAsia, and

elport, enabling us to expand

events. This was the key mes-

investment and jobs, intangible

Thai AirAsia. The new agree-

our network as part of our

sage coming out of the eighth

benefits such as how the country

ment means that, through Trav-

growth strategy.”

are already able to book flights under

the

Chandilya

says,

“We

Opening the Summit, UNWTO

UNWTO & WTM Ministers’ Sum-

is perceived and the most effec-

and

mit under the theme, “Tourism

tive way to involve the community

technology – one of the key

largest low-cost carrier in Asia,

and Mega-Events: building a last-

when looking at the legacy of

components of the Travelport

services an extensive network

ing legacy”, moderated by CNN

mega-events".

Merchandising Platform – travel

covering 89 destinations.

elport’s aggregated shopping

AirAsia,

the

leading

2nd edition of Kochi-Muziris Biennale to open on Dec 12, 2014 The exhibition titled Whorled Explorations will be accompanied by ‘HISTORY NOW’.

Bird Group launches “Above Ground Level Lounges” at Kempegowda International Airport, Bangalore The Bird Group has forayed

lounge.

into airport lounges under the

Spread across over 13,000

brand name “Above Ground

square feet, with over 250 com-

The second edition of Kochi-

Bose Krishnamachari and Riyas

Muziris Biennale, titled Whorled

Komu. Drawing on the rich tradi-

Level”. The first two lounges are

fortable seats at domestic ter-

Explorations, curated by artist Ji-

tion of public action in Kerala, the

situated in the international and

minal and 4,445 square feet at

tish Kallat, will open on 12 De-

Biennale strives to be a forum for

domestic terminals of Kempe-

international terminal, Above

cember 2014. The exhibition,

intelligent

gowda

Ground Level Lounges will play

featuring 94 artists from 30 coun-

sponses to the realities we in-

tries, will be open to the public for

habit.

108 days, until 29 March 2015.

and

creative

re-

Airport

(KIAL), Bangalore.

As

Whorled Explorations, the cen-

International the

name

host to around 14-15 million suggests,

Above Ground Level signifies

passengers passing KIAL annually.

The Kochi-Muziris Biennale

tral exhibition, will be accompa-

the sensuality of feeling free.

Designed to combine ele-

takes place at multiple venues in

nied by "HISTORY NOW," a

Above Ground Level represents

gance and comfort with quality

the city of Kochi in Southern

series of talks and seminars con-

young,

hip

and innovation, Above Ground

India. Kochi-Muziris Biennale's

ceived by the Kochi Biennale

lounge where the traveller is

Level Lounge is located on the

inaugural edition in 2012 was

Foundation running through the

guaranteed to experience a

mezzanine level of domestic

founded and curated by artists

108 days of the Biennale.

eccentric

and

feeling of peace while indulging

terminal and level 1 of the inter-

in the various comforts of the

national terminal.

TRAVEL AND HOSPITALITY | DECEMBER 2014

6

8

NEWS |

Mobile App launched to provide info about Delhi monuments Delhi Circle Archaeological

much time is required to reach

Survey of India has created and

and current traffic information is

launched a mobile application

also given by this APP. one can

which provides information about

also plan his itinerary for visit the

Delhi Monuments protected by

monuments through this app for

ASI in Delhi. Which includes his-

his stay in Delhi. Some photos

tory, architectural details and

also provided in the photo gallery.

published references for further

This is 3.77 MB file and can be

studies, its location etc. it’s also

downloaded free of cost from

provides route map to the de-

play store. Presently Android ap-

sired monument from the point

plication is uploaded. For I-tune,

where person is standing. The

windows and Blackberry.

distance from the point and how

Free WI-FI offered for Marriott rewards members worldwide

IHG Rewards Club launches ‘India Free Nights’ promotion

Benefit available to members who book directly.

Stay nights in India and earn free night stays redeemable across all IHG hotels globally.

InterContinental Hotels Group

month promotion IHG Rewards

(IHG) has announced its exciting

Club members can claim up to

new ‘India Free Nights’ promotion

three free nights.

for IHG Rewards Club members

Members’ free nights are re-

basedin India, offering the oppor-

deemable from 17 November

tunity to earn up to three free

2014 to 31 December 2015 at all

Marriott International, Inc. has

executive vice president and

nights atany of IHG’s more than

IHG hotels globally, across 9

announced plans to provide free

chief marketing and commercial

4,700hotels across the globe.

brands in nearly 100 countries.

Wi-Fi to all 47 million members of

officer,

Marriott

International.

Vice

Marriott Rewards, the company’s

“Free Wi-Fi is a meaningful way

President Marketing for Asia Mid-

award-winning loyalty program,

to reward our most loyal cus-

in India who stayat any of IHG’s

dle East and Africa (AMEA), IHG

who

tomers and continue to attract

21 hotels in India and Nepalfor a

said, “IHG Rewards Club mem-

Marriott.com, Marriott’s mobile

total of three qualifying night

bers are our most valued guests

app,

staysover the course of the pro-

and we want to reward them for

through a Marriott hotel. Begin-

benefit will be availableatMarriott

motion period (17 November

their loyalty to our brands. This is

ning January 15, 2015,this bene-

Hotels, JW Marriott, Renais-

2014 to 30 April 2015) will re-

a fantastic opportunity for our

fit will make free standard Wi-Fi

sance, Gaylord Hotels, Auto-

ceive one night free. Members do

IHG Rewards Club members liv-

available across more than 3,800

graph Collection, AC Hotels by

not have to stay three consecu-

ing in India to earn up to three

hotels in the company’s exten-

Marriott, and Marriott Executive

tive nights but can earn qualifying

free nights up in total. We’ve

sive lodging portfolio worldwide.

Apartments, as well as Marriott

nights cumulatively over the

made it really simple for our

“Marriott Rewards members

Rewards’ exclusive luxury part-

course of the promotion period.

members to earn their free night

asked for free Wi-Fi, and we an-

In total, over the course of five

too.”

swered,”said Stephanie Linnartz,

To participate, registered IHG Rewards Club members residing

Samantha

Llewellyn,

by T NH DESK

book

directly

1-800-MARRIOTT,

TRAVEL AND HOSPITALITY | DECEMBER 2014

on or

next-gen travelers.”

This new Marriott Rewards

ner, The Ritz-Carlton.

| NEWS

Global Conference 2015 to take place in India The Society for Incentive Travel Excellence (SITE) Global Conference is coming to India. The country is to host the international conference for the first time in 2015.

9

AirAsia India adds Pune to its network AirAsia India has announced the addition of Pune to its growing network. This brand new route fortifies the airline’s vision to make flying possible for every Indian.

Direct flights daily from Ben-

T

he SITE Global Conference,

galuru to Pune, Pune to Jaipur

the association’s largest an-

and vice versa will commence on

nual event will be held in India next

17th December 2014. AirAsia

year for the first time ever. This will

India is the first airline to operate

take place in New Delhi on 21-25

Pune - Jaipur route.

October 2015 and will give a big

To celebrate the new route

boost for the MICE industry in

launch, AirAsia India offered all

India. SITE (Society for Incentive

inclusive promotional fare from as

Travel Excellence) is a global net-

low as `1499 one way from Ben-

work of professionals in the moti-

galuru to Pune and `2999 from

Pune has tremendous potential.

vational travel industry (commonly

ANUP NAIR

referred to as Incentive Travel).

Each year, a chapter from among

for 2015 and we are gearing to

Pune to Jaipur and vice versa.

We have done a complete analy-

This special offer on www.aira-

sis of this sector and it is a part

sia.com was available from 20th

our growth strategy to provide

the 28 chapters of the Global body

offer a unique platform for profes-

Nov to 26th Nov 2014, for the

convenient, comfortable and en-

is chosen to showcase the host

sionals in the incentive industry to

travel period from 17th Dec 2014

joyable flying experience via Di-

destination to a discerning interna-

Network with a Purpose."

– 17th Jan 2016.

rect flights to first time and

tional audience. This Conference

The SITE Global Conference

Mittu Chandilya, CEO, AirAsia

will project India as an exciting

held this year brought together

India said, “At AirAsia, we are de-

MICE destination and help in-

about 300 international incentive

termined to innovate at every

ital of Maharashtra, Pune is home

crease tourist arrivals to the coun-

travel professionals to Rotterdam,

stage and it is our constant en-

to several IT and automotive

frequent flyers’.

Considered as the cultural cap-

Netherlands between November 4

deavor to provide greater flexibil-

companies. Pune also has a lot to

Emphasising on the importance

and 17. The SITE India chapter,

ity of choice to our passengers.

offer in the form of vibrant attrac-

of India being the venue for the

supported by the Ministry of

With the surge in business and

tions like Aga Khan Palace, Dar-

SITE Global Conference 2015,

Tourism, will be hosting the `Des-

leisure travel, we truly believe

shan Museum and Raigarh Fort.

Anup Nair, President of the SITE

tination Luncheon’ at the Confer-

try.

India Chapter said, “India is an

ence in Rotterdam, as a curtain

undiscovered destination, a mys-

raiser to announce India as the

tical land just waiting to be unrav-

2015 Conference venue.

eled. The SITE Global Conference

The Global Conference will pro-

2015 will bring together travel pro-

vide a dynamic experiential learn-

Air India sets up helpline desks in four metros

fessionals who will find here an ex-

ing environment designed to

citing

create

enhance engagement and inter-

Air India has set up dedicated telephone numbers at the four major

unparalleled motivational experi-

action with delegates. Sessions

Metro stations i.e. Delhi, Mumbai, Kolkata and Chennai, in addition

canvas

to

ences. An ancient land steeped in

will be broken into different tracks

to its all India Toll free Call Centre Number 1800-180-1407. These

history, Incredible India is the

and will provide all delegates, re-

dedicated lines will provide information on the status of Air India flights round the clock, all seven days of the week.

world’s third largest economy with

gardless of their discipline, practi-

a stable democracy and a billion

cal and tangible take-aways that

people, poised to blaze into the

they can immediately put into

The dedicated telephone numbers are as follows :

21st century. The SITE India

practice to improve their business

Delhi 011-49637522, 011-25653385

Chapter is excited that India has

and enhance their professional ca-

Mumbai 022-66858097, 022-26168250

been selected as the host country

reers.

Kolkata 033-25119982, 08336918921 Chennai 044-22562011, 044-22566002

TRAVEL AND HOSPITALITY | DECEMBER 2014

10

TRADE | FEATURE Women in top positios in tourism

Walking on one Despite estimates suggesting that women make up for more than half of the workforce in the tourism industry, their presence in key leadership positions is pegged in the region of just about 10 per cent. This raises questions as well as concerns over the apparent glass ceiling women hit in the tourism profession.

v B SHAYAN MALLICK Y

tradition

aren’t too many women in the

15 per cent in top leadership posi-

Rubbishing this as stereotyping

women have, for millennia,

tourism industry in top decision

tions. This number could be even

Jayaram insists that this is far from

been known as ‘shakti’ and

making positions and it’s the same

less.

the truth. “Anybody who deals with

‘devi’ for their formidable

in other fields as well,” she says.

n

I

the

Indian

personalities, strength of

Many believe that more than any

Being relatively smaller enter-

me will think otherwise. On the con-

prises it’s the agencies that take the

trary, women can multi-task better

character and resilience. However a

plausible reasons, there may be

lead in having the most number of

than their male counterparts which

look at country’s tourism industry,

male psyche at play in women hit-

women in key leadership positions,

is a medically proven fact now. Their

now being billed as ‘sunrise sector’

ting the glass ceiling in many profes-

followed by hotels and a namesake

ability to deal with the issues sensi-

amidst government’s new found in-

sions, including the tourism sector.

presence in airlines sector.

“

bly, being more perspective than men makes them more suitable for an industry like tourism,” she adds.

About 50 to 60 per cent of the overall workforce

Marketing and Representation’ busi-

“

RANi BAChANi

Women dominated ‘Destination

in the tourism industry comprise of women but

ness is a classic example of women

Agreeing with Jayaram, Sondhi

barely about 10 per cent in the top leadership po-

entrepreneurship. Whereas the old

suggests that its time industry

and established players (led by

moved

men) are finding it difficult to grow

stereotyping and not think on gen-

sitions.

from

the

conventional

terest and Prime Mnister Modi’s

“I do see a lot of men for whom if

their portfolio of accounts, women

der lines. “I am a professional. I

staunch endorsement, shows that

it were possible, they would have to-

led companies like Outbound Mar-

know how to get the work done. And

women makes for a small proportion

tally ignored the women. But it’s

keting, Sartha and more recently

for that I can be as nasty as a man

in key senior positions in the tourism

gradually changing. Women are

formed Blue Square have shown far

and as nice as women, so to say.

industry.

coming up slowly and lot of them are

better promise. New kids on the

For me it’s more about understand-

The scenario is particularly stark

being recognised,” says Vasuki Sun-

block like Knack Marketing are also

ing once position and clients. It’s

as the estimates suggest that

daram, Founder & CEO, Wings

beginning to make their presence

more about aptitude. What is impor-

women make-up for more than half

Travel & Tours

felt, and making a strong statement

tant is what they do and the results

of women power and their enor-

they produce than their gender” she

mous ability to grow and create new

said.

“

The problem lies in India as a social set-up

where there is inadequate support at the family

“

GAuRi JAyARAM

businesses and opportunities.

Insisting that in the tourism indus-

level. How many times do we see that the child

Nevertheless, small women rep-

try women are doing as good as

is sick and father, not mother, has taken the leave

resentation at the top starkly high-

men are if not better, Sundaram in-

to tend to the child?” questioned Jayaram.

lights gender inequality despite a

forms, “When I became the Chair-

seemingly popular perception about

person of TAFI’s Western India

of the overall workforce in this indus-

Important verticals within tourism

the industry being steered by quali-

chapter, the attendance at the chap-

try, indicating a high drop-out as

industry like travel trade, hotels, air-

fied upwardly mobile people. Things

ter’s regular meetings went from

they progress in their career. Ac-

lines although boasts of a substan-

are no different in top hotel compa-

less than 50 per cent to about 90 per

cording to Rani Bachani, former

tial presence of women staff, the

nies operating in India, whether In-

cent. How did I do it? I made sure

Chairperson of TAFI Kerala Chapter

situation is grim at the top. Accord-

dian or international.

every meeting gave our chapter members some useful take away for

and TAFI National Committee mem-

ing to the various people we spoke

ber and Vice President, Vice Regal

to, estimates ranged from 40 to 60

Femme power

Tours & Travels, about 50 to 60 per

per cent for the women staff at the

Is this correct that women are less

their businesses.”

“Companies run by women entre-

cent of the overall workforce in the

lower end of the pyramid for agen-

‘authoritative,’ ‘assertive,’ ‘competi-

preneur are doing very well because

tourism industry comprise of women

cies, hotels as well as airlines. How-

tive,’ and ‘demanding’, reasons often

they are more sincere about their

but barely about 10 per cent in the

ever this steeply declines as we go

given for their failure to ascend to

work, less corrupt, don’t have big

top leadership positions. “There

up with estimates ranging from 10 to

the top leadership positions?

egos, are so much more sympa-

TRAVEL AND HOSPITALITY | DECEMBER 2014

11

| TRADE

foot

to be the president one day,” says

shift’ if the industry is keen to in-

Dogra.

crease women’s participation at the

Dogra has a point. With tens of

top. “We not only need to get more

associations representing various

women but also make it possible for

verticals of tourism including out-

them to grow. And my wishful think-

in the outbound space after leading

bound and inbound segment, do-

ing is that the clients and suppliers

“In TAFI we are two women

the well-known travel brand Globus

mestic tourism, ticketing agents,

make it possible for the women to

in the National Committee. And

& Cosmos for South Asia and Middle

hotels and others, there are proba-

be given equal footing,” she said.

we hope to be the president

East market for a number of years.

bly only two associations which has

while further adding that she knows

one day” UrvAshI DoGrA

Besides, putting up long hours in

given women a chance at the top

twenty women who have left at

the travel and hospitality sectors is a

position. Neeraj Ghei, daughter of

good positions because of their

deterrent for women who have

Inder Sharma, was probably the

family commitments and have not been able to come back.

thetic and empathetic towards col-

household responsibilities. “Lot of

first women to lead India’s oldest

league and also, unlike the popular

work gets done while hanging out

association in the tourism sector

Sondhi informs that her company

perception, less prone to gossiping

and meetings informally during the

Travel Agents Aassociation of India

has supported three of its women

than men who could spill all the

late night parties and over drinks

(TAAI), when she became its Pres-

employees during their maternity

beans over a drink or two,” agrees

which is difficult for women given

ident in 1997. And Park Hotels’

absence with paid leaves, option to

Rani.

also the role that they play in the

Chairperson Priya Paul, when she

work from home and giving them 7-

household,” Sodhi adds.

“

embodiment of ‘shakti’ and ‘devi’.

They may be traditionally conserva-

Taking up the cudgels

tive but very resilient. And they are

Sundaram says that it’s high time

certainly not the quitters. The com-

women took bigger responsibilities

mission issue was a big rattler for

and created their own opportunity.

We not only need to get more women but also

“

“In India you talk about women as

make it possible for them to grow. My wishful think-

ing is that the clients and suppliers make it possible for the women to be given equal footing.

VASudhA SoNdhi

everybody (Travel agencies) when it

Are there women creating such op-

took over the reins of Hotels Asso-

8 months to come back to start

surfaced a few years ago. But the

portunities? Oh Yes!

ciation of India (HAI) as its Presi-

right from where they left.

agencies led by women entrepre-

Twenty three years ago Sondhi, an

neur coped with the crisis better,”

ex-hotelier, tried to go back to the

said Sundaram.

hotel industry after becoming a

Outlook

whammy in lack of support for

Jayaram raises issues at the so-

dent a few years ago.

cietal

level

pointing

double-

mother but was told that she is now

How long will it take for the industry

women in the family. “The problem

Barriers

a misfit because she will likely be de-

to bridge this gender inequality in

lies in India as a social set-up

“The ratio is of course skewed. A

manding frequent leaves for child-

the top leadership positions in the

where there is inadequate support

woman’s role in the society she lives

care and other reasons. And that’s

in has a lot to do with their smaller

when Outbound Marketing was

numbers,” says Vasudha Sondhi,

born.

“

“

I do see a lot of men for whom if it were possi-

ble, they would have totally ignored the women.

Managing Director of Outbound

Today Outbound Marketing has

Marketing, a leading destination

emerged as one of the leading

marketing and representation com-

tourism marketing and representa-

pany in India.

tion companies in India with offices

But it’s gradually changing

VASuKi SuNdARAM

tourism industry?

at the family level. There are very

According to Gauri Jayaram,

in Delhi, Mumbai and Bengaluru,

“Men still have that complex

few parents and in-laws to step-in

Founder of Bengaluru based The

employing 29 people and boasting

about taking orders from a woman

to help. A lot of spouses believe that

Active Holiday Company, “Women

of an enviable portfolio of clients.

boss. But things are changing.

woman’s career is less important.

tend to themselves drop out be-

“Companies and organisations

Women from the 70 and 80s are a

How many times do we see that the

cause of family and children. I feel

run by women entrepreneur are

lot more confidant and they are

child is sick and father, not mother,

that there are more women in the

very successful as they are more

coming up. I am confident that the

has taken the leave to tend to the

tourism industry, or at least as many

sympathetic towards their employ-

next generation will do much bet-

child?” questioned Jayaram.

as men are. But they leave by the

ees and colleagues. Besides their

ter,” says Bachani.

In the words of U Joy Ogwu,

time they reach middle of their carri-

sensibility and ability to go to details

Sondhi points out to a need to

Nigerian Ambassador to the UN,

ers.” Gauri turned entrepreneur ear-

makes them better decision maker.

bring fundamental shift in the way

“Any nation that does not utilize half

lier this year setting up her own

In TAFI we are two women in the

industry employs women. Insisting

of its human resources (Read

adventure travel company operating

National Committee. And we hope

that there is a need of a ‘paradigm

women) is walking on one foot.”

TRAVEL AND HOSPITALITY | DECEMBER 2014

12

TRADE |

RezLive.com officially launched in Nepal

sociation of Nepal, followed by din-

RezLive.com in association with its GSA (Namaste Travel), hosted its Official launch in Nepal.

lationship.

agents can utilize the services of-

ner.

portance

of

sustaining

and

strengthening the solid foundation

The event was held to official

that they share with RezLive.com.

launch RezLive.com to the travel

He also highlighted the key impor-

trade in Nepal and laid down the

tance of RezLive.com in Nepal

foundation to build a long lasting re-

market and how the local travel

RezLive.com under-

stand the importance of their travel partners who are at the forefront of

fered and make the most out of it.

S.M Abbas (GM - Global Sales,

he launch event in Radisson

Counselor for Nepal, Pradeep

Hotel, Kathmandu was at-

Jung Pandey, President, Nepal

Mahendra Man Shrestha, Exec-

tended by all the leading travel

Chamber of commerce and Indus-

utive Chairman, Namaste Travel

ternity and briefed them on product

agents/tour operators of Nepal and

tries, Panna Lal Shrestha, Immedi-

Pvt. Ltd, appreciated the local travel

updates that were made recently

dignitaries like D.B. Limbu, Presi-

ate

partners for the overwhelming sup-

on RezLive.com and showed them

T

President,

Nepal

freight

sales, and a vital link.

RezLive.com) addressed the invited dignitaries from the travel fra-

dent, NATTA, Rabhindra Bhakta

forwarded association, and B.K.

port they have received from Nepal

the

Shrestha, Italian

Shrestha, Ex-President, Hotel As-

market and also highlighted the im-

RezLive.com.

Minh City (Saigon) and beach town

bassy in Ho Chi Minh city, Smita

of Vaung Tau. TAFI-NI had its meet-

Pant had been invited, who at-

TAFI-NI holds its meet in Vietnam

importance

of

using

by TNH DESK

ing last day on 12th November just

tended the same for 10 minutes

after lunch in hotel Ramana at Ho

along with Manoj Kumar, Coun-

ravel Agents Federation of

meet in Vietnam from 8th to 12th

Chi Minh City. For the meeting Con-

cilor. Vietravel gave their presenta-

India- Northern India had its

November 2014, visiting Ho Chi

sul General of India, Indian em-

tion on various cities of Vietnam.

T

TRAVEL AND HOSPITALITY | DECEMBER 2014

| TRADE

13

Flight Shop expands retail footprint, launches its first flagship interactive travel store Opened new interactive travel store in M Block market, GK-1, focused on re-defining the travel experience. flagship interactive travel store in M

work, the new store in Delhi is fo-

Block market, GK 1 – a première

cused towards providing a unique in-

high-street location in Delhi. Bringing

terface for diverse travel needs.

the expertise and learning from a 2500-store strong global net-

by TNH DESK

Brick and mortar flagship store launched in M Block market, GK – I Engaging discussion with industry veterans highlighting the changing facets of customer-experience and expectations in ignature leisure travel brand

Group, began its aggressive expan-

S

the evolving travel landscape in India

Flight Shop part of the Aus-

sion plans of a 36-store presence

Flight Shop to fulfill travel wishes for children, on behalf of

tralia- headquartered global travel

from the current 12 stores across

their customers as well as the brand.

company – Flight Centre Travel

India, with the launch of their first

TRAVEL AND HOSPITALITY | DECEMBER 2014

14

TRADE |

Malindo Air to distribute through Travelport for the first time Travelport has announced a new multi-year, full content agreement with Malaysia-based carrier, Malindo Air.

T

he agreement takes immedi-

ate effect, and enables Trav-

elport-connected agents to search,

having the ability to offer our ancil-

providing the widest possible con-

products and services. This is a sig-

lary services via their Travelport

tent to our global customers.”

nificant milestone for us in providing

Merchandising Platform.”

Sharing thoughts on this great ac-

technology to Malindo Air to distribute their content and ancillary serv-

compare and book fares and other

Damian Hickey, Vice President,

complishment Anil Parashar, CEO

ancillary services offered by Ma-

Global Distribution Sales & Serv-

& President, InterGlobe Technology

ices through our industry leading

lindo Air via Travelport’s Travel Com-

ices, Asia-Pacific, Travelport, says,

Quotient, the official distributor of

merchandising platform. We assure

merce Platform for the first time.

“We are delighted to have Malindo

Travelport in India and Sri Lanka

our partners and customers to con-

Chandran Rama Muthy, CEO of

Air on board to participate in our

said, “It is an honor to be partnering

tinue working with the same enthu-

Malindo Air, said, “We look forward

Travel Commerce Platform, en-

with Malindo Air. Travel agents in

siasm in order to develop further

to experiencing significant growth

abling us to offer our subscribers

India who are connected on Travel-

such technology and establish our

by broadening our distribution net-

more choice – particularly within the

port’s distribution network will be

brand with many more airlines in the

work to Travelport’s 67,000 agency

South East Asia and India regions

able to access Malindo Air’s fares,

near future.”

subscribers worldwide, as well as

– as we continue our commitment in

as well as their extensive ancillary

by T NH DESK

American Airlines appoints The Travel and Transport World Connect as General Task Force calls for international cooperation Sales Agent for India American Airlines has appointed World Connect Pvt. on Ebola Ltd. as the company’s sales representatives in India effective 1st November, 2014. team of 10 will include a

nect Pvt. Ltd. will help us increase

Product Manager, Opera-

our presence across the country.”

A

tional Manager, three Reservation

Vikramjit S. Ahluwalia, Managing

Agents and two Sales Executives

Director, World Connect Pvt. Ltd,

based in Delhi plus two Sales Ex-

said: “World Connect is delighted to

ecutives located in Mumbai and

be appointed General Sales Agent

one Sales Executive in Chennai.

(GSA) for American Airlines - the

American can also call upon additional field staff in other major cities

Leading international organizations and associations from the transport, trade and tourism sector stand firmly with the World Health Organization (WHO) against general bans on travel and trade, as well as restrictions that include general quarantine of travellers from Ebola-affected countries.

T

he Travel and Transport

outbreak.

Task Force, established in

Such measures can create a

world’s largest airline - for the terri-

August 2014, has called for inter-

false impression of control and

tory of India.”

national cooperation of govern-

may have a detrimental impact on

American Airlines is currently

ments and the transport sector in

the number of health care workers

Craig Dewey, American Airlines’

represented by Atlantic Joint Busi-

following the recommendations of

volunteering to assist Ebola con-

Managing Director Sales, EMEA

ness partner British Airways. De-

the International Health Regula-

trol or prevention efforts in the af-

and India comments: “India is the

spite

tions Emergency Committee on

fected countries. Such measures

fastest growing market for travel to

representatives, American Airlines

Ebola, convened by WHO.

may also adversely reduce essen-

the US with nearly 1 million pas-

remains fully committed to this joint

sengers expected to have com-

business, which has recently cele-

general bans on travel or trade, or

food, fuel and medical equipment

pleted journeys by the end of 2014.

brated its fourth anniversary and

general quarantine of travellers

to the affected countries, con-

India is an important market for

continues to go from strength to

arriving from Ebola-affected coun-

tributing to their humanitarian and

American Airlines and World Con-

strength.

tries, as measures to contain the

economic hardship.

across India.

the

change

in

sales

by TNH DESK

WHO does not recommend

TRAVEL AND HOSPITALITY | DECEMBER 2014

tial trade, including supplies of

by T NH DESK

Thailand

Dubai

Singapore

Mauritius

Bali

4Nights/5Days

3Nights/4Days

3Nights/4Days

3Nights/4Days

6Nights/7Days

Starting from

Starting from

Starting from

Starting from

Starting from

Shimla

Manali

Mussoorie

Goa

Kerala

2Nights/3Days

3Nights/4Days

2Nights/3Days

3Nights/4Days

4Nights/5Days

Starting from

Starting from

Starting from

Starting from

Starting from

Rs. 8,500*/-

Rs. 8,650*/-

Rs. 12,500*/-

Rs. 9,999*/-

Rs. 15,500*/-

Rs. 9,999*/-

Rs. 21,485*/- Rs. -21,595*/-

Rs. 13,999*/-

Rs. 15,500*/-

16

GOVERNMENT |

India, Nepal sign MoU to strengthen cooperation in tourism sector India and Nepal has signed a MoU for strengthening cooperation in the field of Tourism. The MoU was signed on November 25, during the recent visit of Prime Minister of India to Nepal. he MoU will help India in in-

T

creasing foreign tourist ar-

rivals from Nepal to the country.

This in turn will result in economic

Lumbini-Bodh Gaya.

Delhi-Kathmandu-Delhi Bus Service flagged off Prime Minister Modi and Nepali

Culture Ministry to introduce weekly monitoring system for its organizations Minister of State for Culture (Independent Charge) Dr Mahesh Sharma reviewed working of Organisations under Ministry of Culture. He insisted on timely spending of funds and a weekly monitoring system. r Sharma said that a weekly

and on wings of civil aviation. India

monitoring system will be

is identified by virtue of its rich her-

D

employment

PM Koirala recently flagged off the

introduced soon for the various or-

itage, and the Ministry of Culture

generation. India and Nepal have

Kathmandu-Delhi- Kathmandu bus

ganizations under the Union Min-

comprises of the custodians of this

enjoyed a strong historical and long

service called Pashupatinath Ex-

istry of Culture. The Minister

rich cultural heritage, a distinction

economic and political relationship.

press from Swaymbhu Terminal in

insisted on timely spending of

of which they should be proud, he

The two parties now desiring to

Kathmandu. Simultaneously in

funds while reviewing their working

added. To highlight the importance

development

and

strengthen and further develop the

New Delhi, Union Minister for Road

at the First meeting of the Heads

of these organizations and their of-

established relationship propose to

Transport, Highways and Shipping,

of Organisations under the charge

ficials, a booklet on all the organi-

sign a MoU for strengthening coop-

Nitin Gadkari flagged off the Delhi-

of Ministry of Culture in New Delhi

zations and its officials under the

eration in the field of Tourism.

Kathmandu-Delhi bus service from

today. The Minister emphasized

Ministry of Culture will be pub-

Ambedkar Stadium bus terminal

that 67% of the funds must be

lished, the Minister said.

During Modi’s visit to Nepal, India and Nepal have also signed

on November 25.

spent by December as per guide-

Dr Sharma said that it is essen-

lines and targets must be met by

tial to promote the Indian culture

the various organizations.

among its own youth who must be

the Motor Vehicle Agreement

“This has been an outcome of

under which permit would be given

Prime Minister Narendra Modi’s ini-

to vehicles to ply on designated

tiative to make relations with Nepal

Dr. Sharma revealed that it is a

acquainted with the rich cultural

routes in each other's country. The

much stronger and his willingness

dream of the Prime Minister that

heritage of the country from the

two countries also inked three twin-

to contribute to the progress of

the rich cultural heritage of India

school level itself. International cir-

city pacts between Kathmandu-

Nepal”, said Gadkari.

should reach the remotest corner

cuits must be created to attract for-

by TNH DESK

of the world via media of tourism

eign tourists.

UP Travel Mart to woo top foreign tour operators and Indian sellers

Gandhi Pratishthan, Gomti Nagar,

project the green and clean image of

Varanasi, Janakpur-Ayodhya and

Uttar Pradesh Tourism will hold its Travel Mart in Lucknow on February 22-24, 2015.

Lucknow.

Speaking at the launch function at FICCI Federation House, Shri Singh wanted the Centre to loosen its purse strings and extend large budg-

by TNH DESK

the State as enunciated by the Chief Mi9nistyer, Akhilesh Yadav, by his slogan ‘Green UP, CleanUP’.

The Minister later launched the website

of

the

travel

mart

etary support to develop the tourism

(http://www.ficci-uptm.com/) for the

product in the State to world stan-

use of foreign and domestic travel-

dards so as to attract both inbound

ers.

O P Singh, Minister of Tourism,

Industry (FICCI) in partnership with

and domestic travelers and make

UPTM 2015 will see 75 fully

Uttar Pradesh, formally announced

Government of Uttar Pradesh to pro-

their experience of the heritage,

hosted top of the line Foreign Tour

launch of the Uttar Pradesh Travel

mote tourism in a substantial way for

tourism and hospitality unforgettable.

Operators from across the world,

Mart (UPTM) 2015, which will be

the State of

He described Uttar Pradesh as

who will have prescheduled struc-

Uttar Pradesh.

the heart of India and assured the

tured b2b meetings for two full days

The inaugural will be held on Feb-

tourism fraternity of his department’s

with the sellers of tourism products

ruary 22, 2015 and the Exhibition

sincere and determined efforts to

of the state of Uttar Pradesh.

held in Lucknow on February 22-24, 2015.

The maiden edition of UPTM is being organized by the Federation of

and B2B meetings will be held on

develop and promote the State not

Indian Chambers of Commerce and

February 23-24, 2015 at the Indira

just for creating new jobs but also to

TRAVEL AND HOSPITALITY | DECEMBER 2014

by TNH DESK

| GOVERNMENT

Safety and security of tourists and promotion of domestic tourism to be top priorities of new tourism minister

17

like medical tourism and also promote domestic tourism among the youth, he added.

Expressing concern over the bottle necks especially in the area of international

tourism,

the

Union

Minister said that providing adequate infrastructure, security and use of technology will be the focus

Dr. Mahesh Sharma has assumed charge as the new Union minister of state (Independent Charge) for tourism and culture. After assuming the charge as new tourism minister, Dr. Sharma said that improving safety and security for international tourists and promoting domestic tourism among youth will be his priorities. Dr. Sharma was appointed as the new Union minister of state (Independent Charge) for tourism and culture, and minister of state for civil aviation in the recent expansion of the union council of ministers, who replaced Sripad Yesso Naik.

over the next three months. He said that India has world class doctors and we should take advantage of this talent pool to promote medical tourism. Similarly, the youth in India is getting directed to tourist destinations abroad and we should try to make domestic destinations equally attractive for them. Dr. Sharma has said that to provide immediate connectivity to tourist destinations with

r Sharma has said that it

would make all efforts to take this

poor connectivity, helicopter serv-

would be the priority of the

sector to a new high. One of the im-

ices and heliports will be provided

D

Government to promote culture, rich

portant action points will be to ex-

for these areas. The Minister said

heritage and natural beauty of the

plore tourism potential of new areas

that the efforts to bring back impor-

country by creating synergy between the ministries of culture, tourism and civil aviation. He was speaking after assuming office as Minister of Tourism and Culture in New Delhi. Highlighting the importance of the tourism and culture sector, Dr. Sharma said that Prime Minister Narendra Modi has a great

A first-time member of parliament, Dr. Mahesh Sharma is a member of Lok Sabha from Gautam Budh Nagar constituency in Uttar Pradesh. Before being appointed as minister, Sharma was a member of Standing Committee on Health & Family Welfare and Member of Consultative Committee for the Ministry of Urban Development. Doctor by profession, Dr Sharma is also National Convener of Medical Cell (BJP), Member of BJP State Working Committee of UP, chairman of Kailash Group of Hospitals and chairman of IMA Standing Committee for Public Relations.

the country from abroad needs to be fast tracked.

The Minister also held separate meetings with the officials of the Ministry of Tourism and the Ministry of Culture.

by TNH DESK

Dr. Mahesh Sharma takes over as MoS for Civil Aviation

Suman Billa is new Joint Secretary, MoT, GoI

S

uman Billa has been ap-

A 1996 batch IAS officer of Ker-

Joint

ala Cadre, Billa graduated from

connectivity from airports to tourist

Tourism Secretary in Ministry of

Madras Christian College. He also

pointed

A

“Providing adequate infrastructure, security and use of technology will be the focus over the next three months. India has world class doctors and we should take advantage of this talent pool to promote medical tourism. Similarly, the youth in India is getting directed to tourist destinations abroad and we should try to make domestic destinations equally attractive for them.” tant heritage artifacts belonging to

vision for this sector and that he

fter assuming charge as

Dr. MAhEsh shArMA union minister of state (independent Charge) for tourism and culture

as

new

Minister of State for Civil Avi-

sites. He said that Delhi, with a pop-

Tourism, Government of India. Be-

studied at Jawaharlal Nehru Uni-

ation, Dr. Mahesh Sharma, said,

ulation of over one crore seventy

fore this appointment, Suman was

versity, Delhi. In the past Suman

“Growth in international tourism

eight lakh people, has already been

tourism secretary in Government

has held various posts such as

and a further boost to the image of

overstressed and, therefore, an in-

of Kerala since July 2012. Before

Sub Collector, Devikulam, in Idukki

‘Incredible India’ are the top priority

ternational airport at Greater Noida

being appointed as tourism secre-

District, Director of Civil Supplies,

areas which require our immediate

is `the need of the hour’ to promote

tary of kerala, Suman has served

Joint Secretary to the Chief Sec-

attention to achieve newer heights”.

more economic activities and gen-

as

retary, Director Kerala Tourism and

He stressed upon the need to inter-

erate employment.

link tourism with civil aviation and

Commissioner, Commercial

Taxes under Government of Kerby TNH DESK

ala.

TRAVEL AND HOSPITALITY | DECEMBER 2014

District Collector, Palakkad.

by T NH DESK

18

GOVERNMENT |

Bengal goes for new tourism agenda

Suresh Prabhu to drive reforms in the Railways

West Bengal is all set to flaunt its ethnic culture and heritage to tourists.

In the first expansion and reshuffle of the PM Narendra Modi’s council of Ministers, Suresh Prabhu has taken over as new railway minister of India. He replaced D V Sadananda Gowda, who has been shifted to Ministry of Law.

v B SWAATI CHAUDHURY Y

Bangladesh.”

t a time when the West Ben-

Kolkata has plenty of heritage

gal government is on the

monuments that can be trans-

path of rejuvenating the state

formed into places of tourist inter-

tourism industry, the department of

est. The tourism minister informed,

tourism is charting out interesting

“We are forming a circuit tourism

plans to make Kolkata an attractive

belt in the city with its fascinating

tourist destination.

heritage sites like Marble Palace,

A

According to Bratya Basu, Minister-in-Charge,

Department

Swami Vivekananda’s House and

of

many other residences of famed

Tourism, West Bengal, “We are

personalities. For the first time, we

gearing up to make the tourism in-

are looking ahead to deploy tourist cops for travellers flying down to

Key plans of West Bengal tourism include •setting up enclosure in sundarbans like Bandhavgarh National Park.

•Forming circuit tourism belt in Kolkata.

•Deploying tourist cops for travelllers at Kolkata airport.

•to popularize rare ethnic culture of Bengal.

•toying to host global travel mart in Kolkata soon.

Netaji Subhas Chandra Bose International Airport in Kolkata.”

India is well-known for its vast repository of culture and heritage.

The tourism minister added, “We

SURESH PRABHU

are trying to work in close associafter assuming charge of the

PM Modi has accorded high pri-

Railway Ministry, Prabhu

ority to the reform of railways to re-

tourism vision. Malda has a distinct

said that rail safety and customer

alize its full potential. Unlike most

ethnic flavour while the Rajbanshis

service would be his priorities. "We

of his predecessors in the previ-

tion with all local culture of the state that forms the essence of our

“We are trying to work in close association with all local culture of the state that forms the essence of our tourism vision,” Bratya Basu, Minister-in-Charge, Department of tourism, West Bengal

A

have faced lots of challenges in

ous coalition governments, Modi,

running the railways in the past.

being the head of a single party-

We do have potential which has

majority government, has liberty to

not been properly utilised," he told

appoint a railway minister of his

reporters after assuming his

choice, who share his reform vi-

charge. The new railway minister

sion for railways and has caliber to

dustry in Bengal similar to that of

of Cooch Bihar have preserved

aims to realize the true potential of

implement them on fast-track. Pol-

Goa. From the Himalayas in North

their age-old tradition and we have

the one of the largest networks of

itics of coalition era has taken a

railways.

Bengal to the Sundarbans in South,

planned to highlight the rare ethnic

we are coming up with a tourism

tradition of Bengal.” The tourism

heavy toll on railways, with every

Reconfirming to PM’s focus on

effort to reforms becoming victims

roadmap. Hence it is essential to

minister hopes that more than 12

the railway, Prabhu said that the

of coalition politics and populism.

sensitize the common masses.

lakh global visitors would be flying

PM has decided to change the

The 61-year-old, Prabhu, who

Tourism constitutes one of the key

to Bengal this year.

condition (of railways). Prabhu

joined BJP hours before being

earners of foreign exchange re-

Till now, no global travel marts

said that the government would

sworn in as Cabinet minister, is a

serves. Tourists can now go for river

are organized in Kolkata since most

focus on two areas: customer

banker-politician. He was once

cruise on river Ganga across the

of the prominent global tourism

service and railway safety. Prabhu

rated one of the three future lead-

state. We are trying to come up with

fairs are held in New Delhi and

said that passenger safety is in-

ers of India by Asiaweek.

an open enclosure in the Sundar-

Mumbai. With a view to make

creasingly becoming an area of

He has proven his administra-

bans like Bandhavgarh National

Kolkata a prominent tourist hub for

concern, adding that steps taken

tive mettle as minister in previous

Park. At the same time, we have to

global travellers, it is significant that

by the government to improve

NDA government under the lead-

take care that Sundarbans in Ben-

a global travel mart be organized in

condition of the railways would be

ership former PM Atal Bihari Baj-

gal shares a common border with

the city.

visible in due course of time.

pai.

TRAVEL AND HOSPITALITY | DECEMBER 2014

by T NH DESK

20

DESTINATION |

BAstIons of BIntAn’s BeAuty A little strip of paradise nestled in the South China Sea that often skips the radar of holiday-goers in Asia is the island of Bintan.

v B MANDIRA RAI Y

T

hose who have been, often take

Seekers of all things luxe should head

the resort’s signature restaurant offers

it to be a part of Singapore, given

straight for the villa-only The Banyan Tree.

award-winning Thai cuisine – undoubtedly

that the fastest way to get there

Raised on stilts and staring at the sea, the

the best you will find on the island. The

is a 45-minute ferry ride from the Lion City.

villas come with regal four-poster beds,

Cove is where you would go for some de-

The truth be told – Bintan Island is really a

private pools, bathrooms with sunken

lectable Italian and Mediterrean fare and

part of Sumatra, Indonesia. To add to the

baths, pillow menus and all the other he-

the best pizzas in Bintan. Treetops, which,

confusion, it is closer to Singapore than it

donistic trappings that are synonyms with

as the name suggests, is nestled among

is to Sumatra.

The Banyan Tree.

treetops and serves your favourite Indone-

Once it is settled that where Bintan Is-

Rejuvenation takes a different level at

land is and who it belongs to, let me draw

the iconic Banyan Tree Spa, where thera-

Of course, nothing tops whizzing up and

your attention to the one property that re-

pies feature traditional Indonesian ingredi-

down cliffs in little buggies – another

defines luxury on this little island. Oops –

ents such as coconut milk, avocado and

Banyan Tree signature.

a little more chaos - there are two! For

scrubs pounded from native herbs and

those who are beginning to get a tad puz-

spices.

zled again, I am talking about The Banyan

The resort's unique rock-edge pool and

Tree Resort and Spa, and its friendly

private beach add the perfect finishing

neighbour, The Angsana. Both, owned by

touches to those languid afternoons.

The Banyan Tree Group, have changed the way holidays are had on this island.

sian dishes.

Those with their tots in tow, on the other hand, may want to opt for the family friendly Angsana.

For starters, the chicly furnished rooms in bright hues of orange will catapult you

The Banyan Tree abounds in dining op-

right into the island vibe. The Angsana

tions, one better than the other. Saffron,

Suites, with their own sundeck, private

TRAVEL AND HOSPITALITY | DECEMBER 2014

| DESTINATION

gardens, spa baths and outdoor showers

those too, and a great one at that. It is

mesmerizing background score, tuck into

are sure to set every guest cheery.

decked out like Santa’s grotto, with stacks

freshly grilled meat and seafood at the

The pool at The Angsana is a clear win-

of toys, puzzles, board games, art and

Pantai (Indonesian for beach) Grill and

ner with families, with a shallow end sec-

craft paraphernalia, huge trucks, little

Beach Club.

tioned off for its youngest guests. For a

kitchenettes and everything else needed

sandier option, the resort’s private beach

to entertain the little tykes for hours on

is a few steps away and is gorgeous –

end.

Lotus Café, on the other hand, serves international favourites all day long.

However, what one must not leave the

white powder strewn with shells in varied

You can stay with your cherubs or drop

island without experiencing is Destination

hues of caramel and warm, shallow waters

them off and sneak off to the spa, while the

Dining, a signature offering that is avail-

that change to a different shade of blue

trained staff engrosses them in one of the

able on request at both The Banyan Tree

every twenty feet out into the ocean. In

many activities like Riau dancing classes,

and The Angsana.

fact, I am going to go out on a limb here

baking, treasure hunts, sand castle build-

and saying that the beach at The Angsana

ing and pool games organized for children

cations like a traditional fisherman’s boat,

is perhaps one of the best that I have seen

all day long.

large boulders in the middle of the sea or

in Asia.

The award-winning spa at The Angsana

Head up to the rooftop recreation deck

pampers tired bodies and souls with

and spend hours on an end playing foos-

freshly compounded body treats compris-

Choose from one of the many exotic lo-

even the golf course for a dining experience like no other.

Lovers of the wild should not miss the

ball, pool, table tennis, darts, carrom board

ing locally derived ingredients, such as the

opportunity to go down to the conservation

or board games that have all been laid out

rown

lab shared by the two properties and re-

sugar

milk

body

polish

and

for you. Those looking to do nothing but

bengkoang coffee body conditioner and is

lease the hatchlings of the hawksbill sea

flop into a chair can watch a movie in-

a must-do during your Bintan Island so-

turtle and green sea turtle – both endan-

stead.

journ.

gered species.

For parent’s who are quickly scanning

The Angsana offers some fantastic din-

So next time you are pondering over

this feature, looking for the word ‘kids’

ing options as well. With sand between

where next, think of Bintan – it will not dis-

club’, fear not, for The Angsana has one of

your toes and crashing waves providing a

appoint. Neither will its two crown jewels.

TRAVEL AND HOSPITALITY | DECEMBER 2014

21

22

HOSPITALITY |

Accor launches upscale Grand Mercure in Goa A new destination for travellers and tourists.

Chhatwal, MD, Shrem Group, said, “We are delighted to be associated with the Grand Mercure brand in India, and are confident of Grand Mercure Goa Shrem Re-

A

ccor

Grand

has

opened

Mercure

the Goa

Shrem Resort. Nestled

amidst the serene countryside of lush paddy plantations, relaxation reigns at this upscale Goa resort.

sort being a preferred choice for

This breathtaking property just off

travelers. With this association, we

North Goa's bustling nightlife and

plan to bring the best of hospitality

Hotel Royal Plaza launches Sky Lounge Bar & Grill ‘Sky Lounge Bar & Grill’, Delhi’s highest lounge with the largest open bar top place, was launched amongst much fanfare and aplomb recently. ‘Sky’ is situated on the top floor of Hotel Royal Plaza, a luxury property situated in the heart of the national capital, on Ashoka Road.

beaches is designed as a magical

to leisure and business travelers to

hideaway where time stands still

the region”.

and the serenity of the location re-

Manish Dayya, General Man-

juvenates you. Owned by the

ager, Grand Mercure Goa Shrem

Shrem Group and managed by

Resort, said, “Our aim at the

Accor India, this enchanting get-

Grand Mercure Goa Shrem Re-

‘Sky’ is spread across an ex-

away is situated on the calm and

sort is to create a memorable ex-

panse of 18,000 sq. ft., divided be-

inviting corner of Candolim road

perience for all our guests. The

tween two interconnected spaces,

Present at the launch was

and is only 40 minutes from the

resort has been designed as an

the Moon Bar and the Presidential

Vikram Mittal, MD of the Litolier

Minar, amongst other significant landmarks in the city.

upscale escape for families and

Lounge. The strategic location of

Group, the parent company of

Whether relishing an intimate

couples offering solitude, comfort

the venue provides a panoramic

Hotel The Royal Plaza. He said we

couple's hideaway or a retreat for

& a well-deserved holiday slum-

360 degree view of the scenic city,

are proud and excited to an-

the entire family, the 121 rooms

ber! With unique dining concepts

with key highlights including Jantar

nounce the launch of the highest

and suites at this resort offers

on offer, the resort strives to de-

Mantar, Lotus Temple, India Gate,

and largest lounge bar and grill in

havens of space and coziness.

light guests’ palate with an array of

Rashtrapati Bhavan and Qutub

the city.

Commenting at the launch, Nitan

flavours”.

airport by car.

by TNH DESK

TRAVEL AND HOSPITALITY | DECEMBER 2014

by TNH DESK

24

HOSPITALITY |

Premier Inn announces its first property in Mumbai As part of its international expansion plan, Premier Inn has announced its first property in Mumbai at Worli. Premier Inn Mumbai Worli set to debut in 2018 in a prime city centre location.

Starwood Preferred Guest & Emirates Skywards join forces to extend benefits across the sky & around the globe Starwood Hotels & Resorts has announced ‘Your World Rewards’ partnership with Emirates Airline.

New partnership takes loyalty to new heights in growing travel markets with extra rewards and elite earnings.

remier Inn, UK’s biggest

open in 2018 and we look forward

hotel chain, has announced

to welcoming guests to the Pre-

P

their plans to establish their footprint in the financial capital of the

mier Inn experience.”

Premier Inn Mumbai Worli is

country, Mumbai. This edition will

slated to be one of the largest mid-

mark the debut of Premier Inn ho-

market hotels in the country. It will

tarwood Hotels & Resorts

register for the program, to ele-

tels in Mumbai, catering to the vi-

feature an all-day dining restaurant

Worldwide and Emirates

vate their earnings and benefits

brant city’s mid-scale market

and a trendy bar, as well as a fully

Airline have announced a new

when they fly with Emirates or

segment. Premier Inn Mumbai

equipped gymnasium. Keeping in

partnership providing reciprocal

stay with SPG Participating Ho-

Worli, which will feature 350

mind the renowned Premier Inn

benefits to Starwood Preferred

tels.

rooms, is strategically located in

service, the property will also

S

Guest® (SPG®) and Emirates

With Your World Rewards,

the Lower Parel district, between

boast amenities which include

Skywards® members. The pro-

SPG and Emirates Skywards

the Central Business District, San-

flexible meetings and conferencing

gram, Your World Rewards®, be-

members will now earn in the air,

tacruz Airport and the North Mum-

facilities, free Wi-Fi access, flat

gins Nov. 19 and allows SPG and

on the ground and around the

bai Business Districts.

screen TVs and the famous Hyp-

Skywards elite members who

world.

by TNH DESK

Elevate Your Earning Members can register for and learn more about Your World Rewards by logging on to their account at emirates.com/yourworldrewards or spg.com/yourworldrewards

to link their Skywards and SPG accounts with benefits going live.

Commenting on the develop-

nos branded bed in all rooms.

ment, Aly Shariff, Senior Vice

Premier Inn Mumbai Worli joins

President, Operations (Asia), said

Premier Inn’s growing portfolio of

“We are extremely proud to be a

properties worldwide as it plans to

setting up a property in Mumbai.

have around 50 hotels in India,

This property is essential to Pre-

Southeast Asia and Middle East

mier Inn’s growth strategy and ful-

by 2018.

fils our objective of entering the

Designed to meet the needs of

mid-scale hotel market of Mumbai.

a rapidly growing economy travel

We are offering a unique product,

segment in the region, the Mumbai

which is perfectly designed to host

property aims to bring Premier

business travellers as well as fam-

Inn’s value-for-money experience

ilies. The property is scheduled to

to travellers here.

TRAVEL AND HOSPITALITY | DECEMBER 2014

by TNH DESK

| HOSPITALITY

25

ibis opens in Bengaluru City Centre Revolutionary campaign #bangalorelouvin brings the city together for opening celebrations ibis, the international hotel brand of Accor and

their pride for the city of Bangalore and marking

the worldwide reference in the economy sector

the opening of thenewest ibis in the city. The key

has opened its third hotel in Bengaluru - ibis Ben-

attraction of the viral campaign is the ibis life-sized

galuru City Centre.

red pillows and heart -shaped shutter glasses as

It is the eleventh ibis to open in India. ibis Ben-

visuals. A three-phased campaign begins with the

galuru City Centre is in close proximity to the fa-

musical video going viral, activation by people

mous UB City and business districts. With a

sharing their love of the city on social media and

capacity of 173-guest rooms, this brand new, vi-

finally seeking ownership on the exciting activities

brant hotel is ideal for business and leisure travel-

linking it back to ibis Bengaluru City Centre.

ers looking for comfortable accommodation in the

Speaking on the rapid development of the ibis

city. The hotel is easily accessible to many attrac-

brand in India, J.B. Singh, President & CEO, Inter-

tions and points of interests near MG road and

Globe Hotels, said: “Bangalore as a city truly de-

Brigade road.

fines a cosmopolitan existence. The ibis property

Ibis is further cementing its leadership in the re-

at Bengaluru City Centre is the extension of a cos-

gion with a unique campaign #bangalorelouvin for

mopolitan atmosphere that perfectly balances the

the opening of ibis Bengaluru City Centre. The

needs of corporate and leisure travelers. Today, it’s

concept is to engage with people’s love for Ban-

all about providing service excellence at an afford-

galore city through effective social media penetra-

able cost, irrespective of the category and we are

tion. The campaign has been launched with a

excited about providing a memorable experience

musical video of the general public expressing

to our guests”.

IHG Welcomes Guests into Crowne Plaza Ahmedabad City Centre InterContinental Hotels Group (IHG) has announced the opening of the 200-room Crowne Plaza Ahmedabad City Centre with Shiva Satya Hotels Pvt. Ltd, which joins seven other hotelsin the Crowne Plaza family in India. ocated in the largest city in western Indian

the seven-storey step well and an architectural

state Gujarat, Crowne Plaza Ahmedabad

wonder,Dada-hari-ni-Vav.

L

City Centre is conveniently situated a short half-

Guests can choose to immerse themselves on

hour drive from the SardarVallabhbhai Patel In-

a culinary journey at the all-day dining restaurant,

ternational Airport andwithin close proximity to

Essence; the hotel's Italian specialty restaurant,

key business districts, increasing its draw as an

Bella; or the Tea Lounge for a relaxing afternoon

accommodation of choice for business travellers.

coffee. A host of business facilities are available

Guests travelling for leisure will also find value

at the hotel, including a business centre and a

in its proximity to key city attractions such as the

generous banquet space for conferences, meet-

Kankaria Lake –the largest lake in Ahmedabad;

ings and events. Guests can also enjoy some

the Sidi Bashir Mosque, otherwise known as the

time to themselves at the hotel's spa, swimming

Shaking Minarets due to its unique edifice; and

pool or fitness centre.

by T NH DESK

TRAVEL AND HOSPITALITY | DECEMBER 2014

by T NH DESK

26

COVER STORY |

E-visa scheme to rev up inbound tourism in India “By providing tourist visa on arrival (TVoA) with eTA facility to the people of 43 countries our government has made a new beginning.”

The Government of India has rolled out much-awaited e-visa facility for 43 countries. Launch of e-visa is expected to give major boost to inbound tourism in the country. The e-visa scheme was unveiled at hotel The Ashoka, New Delhi.

RAJNATH SINGH Home Minister

v B PREM KUMAR Y

C

onsidered

a

historic

move for Indian tourism

through e-mail within 72 hours from

sector, the Government

the time of application.

has rolled out much-awaited e-visa

The implementation of e-visa ad-

facility, which came into effect from

dress the one of the key concern of

27th November.

travel and tourism industry of the

The e-visa, formally called as

“The launch of the TVoA enabled with eTA scheme was a dream cum true for the entire Tourism Industry of India and is bound to positively impact the economy of the country.”

DR. MAHESH SHARMA Minister of State for Tourism & Culture (I/C)

country, which feels that this facility

of State (I/C) for Tourism & Culture,

tourist visa-on-arrival (TVOA) en-

will be a game-changer as far as for-

Union

abled by electronic travel authoriza-

eign tourist arrivals to the country

Goswami, Union Tourism Secretary

tion (ETA), in its first phase will be

are concerned. The travel and

Lalit K Panwar, former Tourism Sec-

Home

Secretary

Anil

available for nationals of 43 coun-

tourism industry of the country had

retary, Parvez Dewan, other officials

tries, which include US, Japan, Aus-

been demanding this facility for long

of MHA and MoT, and representatives of the travel and industry.

tralia, Brazil, Germany, Israel, Fiji,

time. The manual visa regime has

Finland, Indonesia, Mauritius, Mex-

been a major hurdle for tourists

Speaking on the occasion Singh

ico, Myanmar, New Zealand, Rus-

planning to visit India, particularity if

said that the government has

sia, Ukraine and UAE, etc.

they plan to do so in short time.

changed the manual visa system to

Tourists eligible for e-visa need to

TVOA enabled by ETA was

I-T enabled e-visa which will revolu-

apply on the designated website

launched by Union Home Minister

tionize tourism sector in the country

and pay the required fees online. E-

Rajnath Singh, in the presence of

and boost the economy. Singh said

visa will be granted to the applicants

Dr. Mahesh Sharma, Union Minister

the government has launched e-visa

In the first phase, ETA enabled visa on arrival will be available to nationals of 43 countries to travel to India for tourism for 30 days. These countries are Australia, Brazil, Cambodia, Cook Islands, Djibouti, Federated States of Micronesia, Fiji, Finland, Germany, Indonesia, Israel, Japan, Jordan, Kenya, Kingdom of Tongo, Laos, Luxembourg, Mauritius, Mexico, Myanmar, New Zealand, Niue, Norway, Oman, Palestine, Papua & New Guinea, Philippines, Republic of Kiribati, Republic of Korea (i.e.

South Korea), Republic of Marshall Islands, Republic of Nauru, Republic of Palau, Russia, Samoa, Singapore, Solomon Islands, Thailand, Tuvalu, UAE, Ukraine, USA, Vietnam and Vanuatu. E-visa facility is available to foreigners to visit India only for recreation, sightseeing, short duration medical treatment, and for casual business visit and casual visit to meet friends or relatives etc. It is not valid for any other purpose.

•E-visa will allow entry into India within 30 days from the date of approval of ETA. •E-visa will be valid for 30 days stay in India from the date of arrival in India.

•E-visa cannot be availed more than twice in a calendar year.

•Information for e-visa is available on: https://indianvisaonline.gov.in/visa/tvoa.html •Government announced ‘Swachh Bharat, Swachh Samarak’ (Clean India, Clean Monuments) campaign.

•The old system of manual VoA would come to end within a month of the launch day of e-visa.

•E-visa is available for nine International airports in the country namely Delhi, Mumbai, Chennai, Kolkata, Hyderabad, Bengaluru, Thiruvananthapuram, Kochi and Goa.

TRAVEL AND HOSPITALITY | DECEMBER 2014

| COVER STORY

tourism is not a new phenomenon

prospective visitor to apply for Indian

for India. “Since ancient times, for-

Visas from his/her home country on-

eign travellers have been coming to

line without visiting the Indian Mis-

India for knowledge and spirituality.

sion and also pay the visa fee

He mentioned famous foreign visi-

online. If approved, the applicant will

tors such as Fa Hien and Hiuen

receive an email authorizing him/her

Tsang, both Chinese, who visited

to travel to India and he/she can

India in ancient times.

27

travel with a print out of this authori-

Rajnath Singh said that India has

zation. On arrival, the visitor has to

a unique advantage in tourism sec-

present the authorization to the immigration authorities who would then stamp the entry into the coun-

“The rolling out of the e-Visa facility would give a tremendous boost to the tourism industry.”

DR. JYOTSNA SURI President-elect, FICCI

try.

Dr. Mahesh Sharma said the tor owing to its geographical location

launch of e-visa was a dream cum

and diverse seasons. He added that

true for the entire Tourism Industry

no other country offers such abun-

of India and is bound to positively

dance of diversity in weather condi-

impact the economy of the country.

tions. Singh said the India has been

He said that the government’s ob-

scheme to double the contribution of

centre of attraction for outside world

jective is to boost tourism to our

tourism in GDP of the country, which

since ages due to its spirituality, sea-

country and the implementation of

is at present about 7 per cent. "We

sons and geographical location. On

the TVoA enabled with ETA scheme

want to promote tourism in the

the occasion, Singh also assured

will send out a clear message that

country in a big way,” said Singh.

the representatives of the tourism in-

India is serious in making travel to

Minister of State for tourism & Cul-

dustry that government will ensure

the country easy. He said that the

ture (Independent Charge), Dr. Ma-

safety and security of tourists in the

Tourism Ministry, carrying forward

hesh Sharma said that e-visa facility

country. Later on Rajnath Singh

the Prime Minister’s mission, has

will give a big boost to the tourism

tweeted, “By providing tourist visa

embarked on the ‘Swachh Bharat,

sector in the country. "This is a his-

on arrival (TVoA) with ETA facility to

Swachh Samarak’ (Clean India,

toric day for tourism sector. The fa-

the people of 43 countries our gov-

Clean Monuments) campaign.

cility has opened the country to a

ernment has made a new begin-

vast world," said Sharma.

ning.”

The home minister said that

E-visa

Launch of e-visa is a concerted effort of all concerned, including of-

scheme

enables

the

ficials from Ministry of Home Affairs,

TRAVEL AND HOSPITALITY | DECEMBER 2014

“It is a historic moment for the tourism sector of the country as we had been demanding this facility for long. The launch of e-visa system for so many countries would definitely boost the tourism industry."

SUBHASH GOYAL President, IATO

28

COVER STORY |

Bureau of Immigration, Ministry of

Commenting on the launch of e-

Sarab Jit Singh, Senior Vice Pres-

External Affairs, Ministry of Civil Avi-

visa, Subhash Goyal, President, In-

ident, IATO, said that with the avail-

ation, National Informatics Center,

dian Association of Tour Operators,

ability of e-visa for 43 countries,

Airports Authority of India and pri-

said, “It is a historic moment for the

foreign tourist arrivals in the country

vate Airport Operators. The tourism

tourism sector of the country as we

will grow by 10 per cent in just one

minister thanked all of them for their

had been demanding this facility for

year, and if the e-visa is imple-

wholehearted cooperation in the

long. The launch of e-visa system for

mented for all the countries except

launching of e-visa.

This facility is meant for those for-

so many countries would definitely

those which come under PRC in the

boost the tourism industry."

next three years, FTAs would grow

eigners whose sole objective of vis-

Goyal has constantly been high-

iting India is recreation, sightseeing,

lighting the economic potential of

short duration medical treatment,

tourism sector and its ability to pro-

Dr. Jyotsna Suri, President – elect,

and casual business visit, casual

duce jobs and eliminate poverty in

FICCI & Chairperson & MD, The Lalit

visit to meet friends or relatives etc.

the country. He said,

Suri Hospitality Group said, “This is

other

E-visa will encourage foreigners to

purpose/activities. This will allow

and

not

valid

for

any

visit India with short-term planning,

entry into India within 30 days from

visit India while travelling to other

the date of approval of ETA and will

countries and bring family members

be valid for 30 days stay in India

while on business visits. In the man-

by 18- 20 per cent in next three years.

an extremely positive measure and

PRASHANT NARAYAN COO & Head, Leisure Travel Inbound Business, Thomas Cook India & TCI

from the date of arrival in India. The

ual visa system, it is impossible for

FICCIwelcomes this initiative of the

TVoA enabled with ETA cannot be

foreigners to travel to India on imme-

government. The rolling out of the E-

availed more than twice in a calen-

diate planning, it takes long time to

Visa facility would give a tremendous

dar year. The facility will be available

get regular Indian visa. This deters

boost to the tourism industry as it

at nine International airports in the

tourists to visit India, who immedi-

would make it convenient for visitors

country namely Delhi, Mumbai,

ately want to visit India.

to travel to our country”.

Chennai, Kolkata, Hyderabad, Ben-

Goyal counters the view that e-

“The increase of tourism will ben-

galuru, Thiruvananthapuram, Kochi

visa may increase security concerns

efit the entire travel, hospitality and

and Goa. The facility will encourage

of the country. He said this is a new

related sectors generate more jobs

people to travel with short-term plan-

beginning and most-welcomed ini-

and contribute to the country’s econ-

ning, take via routes while travelling

tiatives for tourism sector of the

omy. However, we need to pursue

to other countries and bring family

county. What

measures to improve the infrastruc-

members while on business visits.

Speaking on the occasion of the launch of e-visa, Tourism Secretary

so

ever

issues

“We anticipate that the announcement will see forceful resonance in uptake not just from our leisure segment, but equally, the powerful decision maker-influencer of the mICe segment.”

emerges out of its implementation

ture facilities in and around our key

will be properly managed and the

tourist destinations so that visitors

system will be improved.

leave with a memorable and pleas-

Lalit K Panwar said, “Launch of e-

Security threats from across the

visa is a red letter day in tourism his-

globe must be countered effectively

tory of India. It is going to change the

but they should not deter us to ex-

Prashant Narayan, COO and Head

tourism scenario soon."

ploit tourism potential of the country

Leisure Travel Inbound Business,

Parwez Dewan narrated all the

for the benefiters of its citizens. We

Thomas Cook India Ltd. and TCI,

key initiatives taken by the govern-

should not forbid tourists from visit-

said, “The Indian government’s ex-

ment in recent past, both by the new

ing our country, but put in place a ro-

pedited execution of the e-visa ap-

ant experience,” Dr. Suri added.

Welcoming the launch of e-visa,

government and earlier government.

bust IT enabled mechanism to track,

proval policy for 43 nations will not

Dewan, who retired recently, had

identify and intercept ant-national el-

only build critical mass-momentum

played key role in the launch of e-

ements and preempt any threat to

and infuse much-needed demand

visa and making it a reality. Devan

the country. Our intelligence system

into the under leveraged inbound

also hopes that due to e-visa, FTAs

should keep a close watch on those

sector but equally well has the po-

will grow by 10 per cent in next one

foreigners, whose activities are sus-

tential of doubling inbound tourist in-

year.

picious.

flows within a few years.”

TRAVEL AND HOSPITALITY | DECEMBER 2014

| HOSPITALITY

29

Punjabi food festival at Radisson Blu Hotel Greater Noida Radisson Blu Hotel Greater Noida hosted Punjabi food festival after its grand success last year. ikki Haley, Governor

N

ARUN ARORA WITH NIKKI HALEY

ence during lunch time. As this fes-

view. The food being served is noth-

closest to the Expo Centre & F1

of South Carolina, vis-

tival was held in evening hours, the

ing but the most authentic and

track is also a hub to all the major F1

ited the hotel along

hotel had made special lunch

mouth watering Punjabi delicacies.

enthusiasts, teams, other tourists

with her team to dine

arrangements for the Governor. The

To top it all, the hotel has also cre-

and celebrities. Not just Indians but

at the Punjabi Food festival that was

pool side has been converted into a

ated an open air Theka (bar) well

even the foreigners crave for some-

hosted at the Pool side of the hotel.

village,

well

suited to the dĂŠcor of the place, but

thing ethnic and at the same time

Haley and her team appreciated the

(kooan), moorahs (reed chairs) and

no desi liquor was served there. The

hygienic. And this is definitely an eye

food and the Punjabi ambience cre-

artifacts best suited to the ambi-

theka comprised the best of liquors:

catcher for all travelers and locals.

with

chaarpai,

a

ated at the hotel and complimented

ence. One just doesn’t get the privi-

mocktails, cocktails, juices and soft

The hotel had created a Punjabi vil-

its hospitality. They had come exclu-

lege

traditional

drinks. The hotel being the first inter-

lage ambience for this food festival.

sively for the Punjabi meal experi-

ambience but also the pool side

national hotel in Greater Noida and

The festival was on till November 30.

of

enjoying

a

TRAVEL AND HOSPITALITY | DECEMBER 2014

30

HOSPITALITY |

CHANdRAsHEKHAR JOsHI Gm, JW marriott mussoorie

JW Marriott Mussoorie to provide unique ‘getaway’ experience

Key features of the property JW Marriott Mussoorie Walnut Grove Resort & Spa overlooks the scenic and serene Garhwal

Until now, the JW Marriott brand in India has had an established presence in key gateway cities. Newly opened, JW Marriott Mussoorie Walnut Grove Resort & Spa is the first JW Marriott Resort in India.

v B PREM KUMAR

range and is away from the hustle and bustle of the city. The resort has five exclusive food and beverage outlets which includes JW Cafe- an all day dining; Trout House Grill & Bar- a grill lounge;

Y

called ‘The Den’. Besides this, an activity calen-

Wisteria Deck- an Italian trattoria; Perch- a tea

Along with the highly personalized service

dar that includes yoga classes, cookery ses-

lounge and a soon-to-open Asian specialty- Tep-

which is synonymous of the brand, the endeavor

sions, interactive games and evening hi-tea the

pan. It also offers a spa by renowned French

of the team is to provide each and every guest

traditional Garhwali Style stands in good stead

wellness brand- L’Occitane and a salon by War-

with a unique ‘getaway’ experience. “At the re-

to keep the guests engaged,” said Chan-

ren Tricomi. The resort has a 12,000 sq. ft. dedi-

sort, we aim at creating memories for our guests’

drashekhar Joshi, General Manager JW Marriott

cated entertainment space for both the young

right from the time they arrive at this scenic

Mussoorie. He further said, “At all our restau-

and young at heart called ‘The Den’ which in-

heaven. We aspire to be North India’s premier

rants, our chefs display flexibility and go beyond

cludes a two lane bowling alley, gaming con-

family style resort and in order to accomplish the

offering what is available on the menu to create

soles, billiard room and a children’s play den.

same; we have introduced a number of unique

meals customized to individual preferences. Like

“Besides being the ideal getaway resort in North

room packages which has something for every-

these, we focus on creating several touch points

India, we are also positioning ourselves as a

one - the spa package, sight-seeing package,

for our guests during the course of their stay to

wedding destination. With 4,200 sq. ft. of banquet

and honeymoon and adventure packagesetal.

ensure they leave with fond memories and look

space along with a spacious pre function area,

One of the unique selling propositions of our

forward to coming back at this stunning resort in

we have the flexibility and talent to create mem-

hotel is the 12,000 sq. ft. of entertainment space

the Himalayas.”

orable weddings and social gatherings against

“

At the resort, we aim at creating memories for our guests right from the time they arrive at this scenic heaven. We aspire to be the North India’s premier family style resort and in order to accomplish the same; we have introduced a number of unique room packages which has something for everyone.

“

TRAVEL AND HOSPITALITY | DECEMBER 2014

| HOSPITALITY the picturesque backdrop of the Himalayas,” said

tional and market sales teams, we aim to drive

Joshi.

business from our secondary markets such as

Positioning of the resort: “our endeavor is to be

Mumbai, Bangalore and Kolkatta,” said,” said

the North India’s premier family style resort, and

Joshi, adding, “We are also banking on Marriott

in order to accomplish this, we have incorporated

Rewards, our award winning loyalty program to

numerous activities and facilities which are ideal

reach out to 13 million plus loyal customers

for families. Like a typical resort, there will be a

across the world to attract the international mar-

fairly large dependence on the wholesale and

ket. Through an integrated marketing plan, which

group segments. The hotel is fortunate to already

includes extensive print and outdoor advertise-

have many wholesale partners on board to sup-

ments in these gateway cities, we aim at creating

port the same,” said Joshi, adding, “In terms of

awareness about our hotel. Lastly, with our active

groups, we aim to target high end residential

presence on social media, we aim at maintaining

weddings and senior management corporate off sites. In terms of pricing, we are fairly aggressive

31

JW Marriott Mussoorie Walnut Grove Resort & Spa •The first JW Marriott Resort in India.

•Overlooks the scenic and serene Garhwal range •Away from the hustle and bustle of the city.

•Has an entertainment space of 12,000 sq. ft. of called ‘The Den’.

•Has 4,200 sq. ft. banqueting space besides a large pre-function area

as compared to our competitors and aim to achieve this differential with our stunning product

is a seasonal destination that does an average

and signature elements of the renowned JW

of 50-55% occupancy on an annual basis. ‘We

service.”

aim to drive similar level of occupancy with a

Marketing plans & strategy to promote the

substantial price premium over our competitors.

property: “Similar to the other resorts in this part

We will be targeting even higher levels of occu-

of the country, our primary feeder markets will be Delhi-NCR and the major cities in Punjab-

pancies during the season months which are a continued interest in our property.”

Chandigarh, Amritsar, Ludhiana and Jalandar.

As for expected occupancy in the first year op-

Along with this, with a strong network of our na-

eration of the property, Joshi said that Mussoorie

Cake mixing ceremony at Radisson Blu Hotel Greater Noida

May, June and July,” he added.

s the first step towards the

Christmas and is considered as an

X'mas festivities, Radisson

usher for joy. For a day, the general

A

Blu Hotel Greater Noida kick

manager of the hotel, the leader-

started the holiday season with the

ship team and other employees

age old Cake mixing ceremony that

turned into chefs, wearing the Chef

starts almost a month before

caps and gloves emptying the huge trays filled with fruit – raisins, black currants, candied peel, candied cherries, tutti frutti, cashews and almonds, cinnamon powder, ginger powder etc into the steel vessels.

Once all the fruit was in, and mixed, it was time for the season's spirit – wine, rum, whiskey,etc was poured to soak the fruit. Not to forget the Executive Chef was there to assist all his new competitors. The spirits were used purely to soak the fruits.

While this was just the mixing you get to taste the real flavour of it on and before Christmas. Prepared by our famous Chefs, you don't have to go hunting for the Christmas goodies anywhere else. The cake mixing ceremony is done well in advance.

TRAVEL AND HOSPITALITY | DECEMBER 2014

by TNH DESK

32

TNH AWARDS |

AWARD ENTRY FORM At TnH, we believe that a successful trade magazine must go beyond reportage and analysis. It must celebrate best practice within the world of travel and hospitality and recognize and promote excellence in the tourism sector. The TnH Awards are a part of this endeavor.

All entrants will compete to win one of the prestigious awards. The categories for 2015 cover all major aspects of tourism including Hotels, Airlines, Tourism Boards, Spas, Tour Operators, Travel Agencies, Cruise Companies, Technology Providers, Transport Companies, Travel Insurance and Travel Banking.

Award Category (Please select from the categories on the next page) ____________________________________________________________________________________ Name Of the Organization: _____________________________________________________________ Year Of Establishment: ________________________________________________________________ Address: ____________________________________________________________________________ ____________________________________________________________________________________ Phone: _____________________________________________________________________________ Email:(For all Official Communication with Respect to the Travel And Hospitality Awards 2015): ____________________________________________________________________________________ Person filling the entry:Mr./Ms./Mrs.: _____________________________________________________ Designation:_________________________________________________________________________ Person receiving the award (if selected):_________________________________________________ Designation:________________________________________________________________________

Rules & Regulation Travel and Hospitality reserves the right to add or delete any award category or sub category.

You are required to apply separately for each category that you find appropriate for your organization.

All decisions are final and no appeal or correspondence will be entertained.

TnH reserves the right to award more than one organization as the winner, and could also withhold award(s), if the required standard is not met.

TnH accepts no liability for any loss resulting from the disclosure of information concerning an entry to Assessors or Jury members, though all reasonable precautions will be taken to maintain secrecy.

TnH cannot undertake to return documents or supplementary material submitted with an entry.

Award for each sub-sector may be given, even if there is only one application in any of the categories provided that it meets the qualification of minimum assessment (as decided by the Jury).

Jury may not approve any Award, if the applicants do not get the minimum qualifying standards.

You can send more than one entry but the maximum permissible number of entries is three.

Applications must have the supporting documents with regard to the parameters given below.

Incomplete applications will not be accepted.

Please attach the following Documents: Initiatives Achievements USP Reason for choosing the category Judgment: Entries will be judged independently by a Special Panel of Judges and by voting through dedicated mailers sent to our entire database.

Deadline: All entries must be received no later than 15th December 2014 for consideration.

All entries must be accompanied by the official entry form.

The winners will be announced on 12th January 2015 at 7:30 pm onwards at ITC Maurya.

TRAVEL AND HOSPITALITY | DECEMBER 2014

| TNH AWARDS

Award Categories

a)

TRAVEL & HOSPITALITY Award a)

33

Most Outstanding Company for International Tourism Representation in India

Life Time Achievement Award

b)

Emerging International Tourism Destination

TRAVEL & HOSPITALITY Award (Hotel- Domestic) a)

Most Outstanding Business Hotel

b)

Most Outstanding Convention Facility / MICE

c)

Most Outstanding Marketing Campaign by an International Destination

d)

Hotel

Most Outstanding International MICE Destination

c)

Most Outstanding Luxury Resort/Hotel

d)

Most Outstanding Luxury Hotel Chain

e)

Most Outstanding Mid-Market Hotel Chain

TRAVEL & HOSPITALITY Award

f)

Most Outstanding Budget Hotel Chain

(Exhibition & Convention Centre)

g)

Most Outstanding Hotel Brand – All Segments

a)

h)

Most Outstanding Hotel Professional

e)

Most Outstanding All-Season Destination

Most Outstanding Exhibition & Convention Centre

TRAVEL & HOSPITALITY Award (Hotel - International)

TRAVEL & HOSPITALITY Award (Technology)

a)

Most Outstanding International Business Hotel

a)

b)

Most Outstanding International Luxury Resort/ Hotel

Most Outstanding Innovative and Entrepreneurial Travel Professional

b)

Most Outstanding Online Travel CompanyB2B

SPA a)

c) Most Outstanding SPA

B2C d)

TRAVEL & HOSPITALITY Award (Airline) a) b)

Most Outstanding Global Travel Distribution System

Most Outstanding Upper Class (International/ Domestic)

TRAVEL & HOSPITALITY Award (Cruises)

Most Outstanding Premium Economy

a)

Cruise Line with Highest Customer

b)

Most Outstanding Cruise Agent

(International) c)

Most Outstanding Online Travel Company-

Satisfaction

Most Outstanding Economy (International/ Domestic)

d)

Most Outstanding DomesticAirline of the Year

TRAVEL & HOSPITALITY Award (Travel Insurance)

e)

Most Outstanding International Airline of the Year

a)

TRAVEL & HOSPITALITY Award (Travel Agent / Tour Operator) a)

Most Outstanding Tour Operator

b)

Most Outstanding Corporate Travel Partner

c)

Most Outstanding Visa Facilitation Company

TRAVEL & HOSPITALITY Award (Domestic Tourism) a)

Most Outstanding Tourism Infrastructure

b)

Most Outstanding Marketing Campaign

c)

Most Outstanding State for Tourism

d)

Most Outstanding State for Safety, Hygiene and Cleanliness

e)

Most Outstanding State for Showcasing Art and Culture, Festivals and Fairs

f)

Most Outstanding All-Season Destination

TRAVEL & HOSPITALITY Award (International Tourism)

TRAVEL AND HOSPITALITY | DECEMBER 2014

Most Outstanding Travel Insurance Provider

34

DESTINATION |

Pachmarhi Madhya Pradesh’s most verdant jewel

G

Madhya Pradesh’s most verdant jewel, Pachmarhi is a place where nature has found exquisite expression in myriad enchanting ways.

reen shades embrace the

resort and their influence is embodied in the

rection brings one to a huge rocky pool in the

mountains, and everywhere is

churches and colonial architecture.

Jambu Dwip stream, an excellent place for

heard the gentle murmur of

Jamuna Prapat (Bee Fall) : A spectacular

flowing water. Bridle paths

fall in the stream which provides drinking water

lead

to Pachmarhi. The bathing pools above the fall

generations, Mahadeo Hill has a shrine with an

are very popular.

idol of Lord Shiva and an impressive Shivlinga.

into

tranquil

forest

glades; groves of wild bamboo and Jamun, dense sal forests and delicate bamboo thickets.

The valley, ravines and maze of gorges,

Handhi Khoh : Pachmarhi’s most impressive ravine has a 300 feet high precipice and dramatically steep sides.

swimming.

Mahadeo: Regarded as holy for countless

On the east side of the hill is an excellent cave shelter with paintings.

Chhota Mahadeo: Revered as a sacred

sculpted in red sandstone by the wind and

Apsara Vihar (Fairy Pool) : Easily accessi-

spot, this is a narrow point in the valley with

weather, add their own coloring to this palette

ble from Jai Stambh, this fairy pool is an ideal

rocks overhanging a stream and a small spring from which water cascades down.

of shades, and cascading waterfalls flash silver

picnic spot for families with small children,

in the sunshine. Deep azure pools are hidden

since the pool is shallow, deepening only to-

delights, and everywhere wildlife watchers will

wards the base of the fall.

be rewarded by fascinating glimpses of the an-

Rajat Prapat (Big Fall) : Those seeking ad-

imal and bird kingdoms. Complementing the

venture will find it in this ten-minute walk over

magnificence of nature are the works of man;

rocks and boulders from Apsara Vihar to the

Pachmarhi is also an archaeological treasure-

top of Rajat Prapat, the ‘big fall’.

Chauragarh: 4 km from Mahadeo, it is one of Satpura’s prominent landmarks, and the sacred summit is crowned with emblems of Mahadeo worship.

Jata Shankar: A sacred cave under a mass of loose boulders in which the Jambu Dwip

house. In cave shelters in the Mahadeo hills is

Irene Pool: This pool was discovered by

stream has its source. A rocky formation of this

an astonishing richness in rock paintings. Most

Irene Bose, wife of Justice Vivian Bose, and

place resembles the matted locks of Lord

of these have been placed in the period 500-

named after her. The route upstream leads to

Shiva.

800 AD, but the earliest paintings are an esti-

a cave, through which the stream goes under-

Dhoopgarh: The highest point in the Satpura

mated 10,000 years old.

ground and then over a khud in a series of falls.

range, with a magnificent view of the surround-

Jalawataran (Duchess Falls): The descent

ing ranges. Dhoopgarh is a very popular spot

What to See Priyadarshini (Forsyth Point): This vantage

is steep and the trek strenuous for almost all of

for viewing the sunset.

the 4 km to the base of the fall’s first cascade.

Pandav Caves: Five ancient dwellings exca-

viewing point marks the place from where

Sunder Kund (Saunder’s Pool) : Crossing

vated in the sand-stone rock in a low hill. Pach-

Pachmarhi was discovered by Captain Forsyth

the stream below Duchess Falls and following

marhi derives its name from these caves which,

in 1857. The British developed Pachmarhi as a

a footpath about 2.5 km in a south- westerly di-

as the legend goes, once provided sanctuary

TRAVEL AND HOSPITALITY | DECEMBER 2014

| DESTINATION

35

to the five Pandav brothers. These caves are

top with its ribs ending with faces of angels. The

shelters around Pachmarhi are Astachal,

now protected monuments.

stained –glass panes adorning the walls and

Harper’s cave and Chieftain’s Cave etc.

Tridhara (Piccadily Circus): A popular pic-

rear of the altar were imported from Europe.

How to Reach

nic spot where two streams meet in a junction.

They present a gorgeous view as the sun rays

Vanshree Vihar (Pansy Pool) : A beautiful

pass through them. The nave of the church

spot on the Denwa stream, cool and shady

does not contain even a single pillar for sup-

among trees, ferns and semi-tropical vegeta-

port. The baptismal font is a rare brass piece

tion.

and the bell is as old as the church and its

Howrah mainline via

chimes can be heard from a long distance.

most convenient railhead.

Reechhgarh: A wonderful natural amphitheatre in the rock, approached through a cave-

By Air: The nearest airport is Bhopal (210 km).

By Rail: Pipariya (57 km), on the Mumbai Allahabad, is the

Satpura National Park: Set up in 1981, Sat-

By Road: Pachmarhi is connected by regular

pura National Park is 524 sq km in area. It

bus services with Bhopal, Hoshangabad, Nag-

Sangam (Fuller’s Khud- Waters Meet): This

spreads through a dense forest of evergreen

pur, Pipariya and Chhindwara. Taxis are avail-

is the lowest of the picnic spots on the Denwa

sal, teak and bamboo. The high peaks of

able at Pipariya.

and offers fairly good bathing pools both below

Dhoopgarh and Mahadeo. Bori’s legendary

Best Season: Throughout the year.

and above the meeting of the waters.

teak and bamboo forests, Pachmarhi’s fascinat-

Your Host: M.P State Tourism Development

like entrance on the south-side.

Catholic Church: Built in 1892 by the British,

ing natural beauty of deep valleys, high moun-

Corporation has 9 units in Pachmahri which

the Catholic Church is a blend of French and

tains, rivulets, waterfalls and Tawa’s vast

cater to the requirements of all income groups.

Irish architecture. Its Belgium stained –glass

reservoir combine to give this park unique

While Rock- End Manor, Glen View, Satpura

windows add rare attraction and beauty to the

beauty and breathtaking variety of attractions.

Retreat, Champak Bungalow and Hilltop Bun-

building. The Church has a cemetery attached

The Park is home to the gaur, tiger, leopard,

galow offer luxury; Amaltas and Panchvati offer

to it and graves date from 1859, World War I

beer, four-horned deer, blue bull and a rich va-

good comfort. Hotel Highlands and Woodland

and II.

riety of birds.

Bungalow are for those on a budget. Rock-End

Christ Church: Built in 1875 by the British,

Bison Lodge: Constructed in 1862, the

this church is generally regarded as the most

Bison Lodge is the oldest house in Pachmarhi.

beautiful small church in Madhya Pradesh. The

It now houses a beautiful museum depicting

Church’s architecture is fascinating; its ‘sanc-

the rich flora and fauna of Pachmarhi.

tum-sanctorum’ has a hemispherical dome on

The Cave Shelters: Some of the best cave

TRAVEL AND HOSPITALITY | DECEMBER 2014

Manor is a heritage luxury hotel while Glen View offers three-star luxury.

by TNH DESK

36

BEYOND BUSINESS |

Somerset Greenways Chennai joins Swachh Bharat Mission Staffs take to the streets to clean up MRC Nagar. apitaLand’s wholly-owned serv-

C

forts to keep their community, city and

iced residence business unit,

country clean.

pledged its solidarity towards Swachh

Koushik, Ascott’s Area General Manager

Bharat Mission. As part of the campaign,

for India said: “In 2008, Capitaland em-

the staff of Ascott’s 187-unit serviced res-

barked on a global sustainability drive,

idence, Somerset Greenways Chennai

‘Go Green @ Ascott’, as it strives to be-

organized a clean-up of MRC Nagar area

come the world’s leading green serviced

recntly, where the property is located. The

residence company. The cleaning up of

The Ascott Limited (Ascott) has

on

the

occasion,

Ajit

staff, armed with brooms, rakes and

MRC Nagar as part of the ‘Swachh

biodegradable garbage bags were seen

Bharat’ campaign follows a long list of

clearing the area with fervour. Piles of dry

conservational activities that Ascott has

and wet garbage were removed from the

already been organizing in Chennai and

streets. Organic waste from the streets

Bangalore where our serviced resi-

was collected separately and fed into the

dences are located. This is not just a one-

Organic Converter at Somerset Green-

day activity for us. As part of our ‘Swachh

ways Chennai to be converted into natu-

Bharat’ initiatives, we will be collecting or-

ral manure for plants. After the clean-up

ganic waste from the area and converting

activity, the staff took a Pledge and made

to natural manure with the help of our in-

a collective promise to continue their ef-

house Organic Converter.”

Kempinski Ambience Hotel Delhi celebrates Children’s Day with special kids As a socially responsible hotel company, the first Kempinski flagship hotel in India, Kempinski Ambience Hotel Delhi, celebrated Children’s Day with special kids from Noida Deaf Society (NDS) NDS is a project which was started by

sion. The hotel made some special

a home maker Ruma Roka to address the

arrangements for the children such as de-

issues of sustainable livelihood for these

licious snacks fresh from the bakery, tattoo

differently-abled children. Ruma has trans-

artist to ink the kids temporarily with fun

formed many lives with her contribution to-

pictures and also a balloon man to make

wards the society by educating these kids

this an unforgettable day for the children.

and providing meaningful employment to

On the initiative, Puneet Singh, GM,

them. In order to acknowledge her efforts,

Kempinski Ambience Hotel Delhi says,

Kempinski Ambience Hotel Delhi spent

“Such initiatives give us a sense of satis-

the day with these kids. The idea was to

faction that we are fortunate enough to

spend time with them, interact with them

give something back to the society. ”

and make them feel special on this occa-

Speaking

by T NH DESK

TRAVEL AND HOSPITALITY | DECEMBER 2014

by T NH DESK

| AVIATION

tHAI Airways allows extra 10 kg of checked baggage Since 24 September 2014, THAI

Airways

imple-

baggage allowance based on

mented a new policy to allow

their respective member sta-

an additional 10 kilograms of

tus.

checked

has

are also entitled additional

baggage

for

all

Through this increased serv-

classes of travel on all THAI

ice offering, THAI aims to gen-

37

tHAI Airways International introduces three additional flights on Kolkata- Bangkok route THAI Airways International is introducing three additional flights from Kolkata (CCU) to Bangkok (BKK) and return with effect from December 02, 2014.

flights, except on flights to and

erate

passenger

THAI Airways International

(Suvarnabhumi International

from the United States of

satisfaction in choosing to

will use equipment – Airbus

Airport) after 17:50 hrs local

America (Piece concept).

travel on Thai Airways Interna-

A330, Configuration 39J, 254 Y

time in Bangkok.

tional.

for these soon-to-be intro-

Royal Orchid Plus members

greater

duced flights. The above flights Royal First Class - Baggage increase from 40 kg to 50 kg Royal Business Class - Baggage increase from 30 kg to 40 kg Economy Class - Baggage increase from 20 kg to 30 kg

The

current

flights

TG314/313 will continue to op-

are already updated in agency

erate daily flights with aircraft

CRS system and are open for

with A330. From December 02,

sale. With this additional day

2014, the frequency will be en-

time departure, THAI now of-

hanced to 10 flights per week

fers seamless connectivity to

from Kolkata to Bangkok and

network

return on Thai Airways.

destinations

with

flights departing from Bangkok

Scheduled timing of new flights CCU - BKK TG336: Days 2, 4 & 6. Dep. 12:55 Arr. 16:50 BKK - CCU TG335: Days 2, 4 & 6. Dep. 10:35 Arr. 11:40 (Day 2 - Tuesday, Day 4 - Thursday, Day 6 - Saturday) All above are local timings.

British Airways launches special fares on Club World Offers 20% off to London and select destinations in the USA Make your journey unique and

Commercial Manager, British Air-

and premium service by our atten-

key cities in India- Delhi, Mumbai,

unforgettable with British Airways’

ways, South Asia, said “This is a

tive crew will allow us to pamper

Chennai, Bangalore and Hyder-

exciting 20% discount on Club

special year for us at British Air-

our customers, so that they can

abad. Customers can book their

World –award winning business

ways as we celebrate 90 years in

concentrate on relaxing and en-

whole journey on ba.com, earn

class to London and some great

India. We want to thank our cus-

joying their journey.”

frequent flyer points on the code-

cities in North America at just INR

tomers with a great chance to in-

2014 marks a landmark year

share routes, gain access to

1, 80,206! The special offer is al-

dulge

enjoy

for British Airways and as part of

shared airport lounges and enjoy

ready live, so hurry and book your

unmatched service on board

these celebrations the airline has

outstanding customer service and

tickets by 22 November 2014 for

British Airways.

introduced an array of special ini-

support from American Airlines as

tiatives for Indian customers.

well. Customers are urged to book

an outbound travel period on/before 31 December 2014.

Christopher Fordyce, Regional

themselves

and

“Our Club World’s impeccable standards, access to exclusive

British Airways currently oper-

lounges, top quality in-flight dining

ates 49 flights a week from five

TRAVEL AND HOSPITALITY | DECEMBER 2014

their tickets and avail this incredible opportunity.

by TNH DESK

38

AVIATION |

Lufthansa launches premium economy offering in India New premium economy seats on board B747-8 aircraft on Frankfurt –Bangalore route from November 22; to be gradually available on all other Indian routes in 2015.

travel class in India (Bangalore) at the same time as the global launch of the product clearly demonstrates the importance of India as a market for Lufthansa and underlines our commitment to provide Indian customers with the best Lufthansa experience worldwide. The new Premium Economy

ufthansa Passenger Airlines

Lufthansa’s new Premium Econ-

offering will be ideal for leisure

has announced the global roll-

omy Offering. Termed as the most

travelers with higher budget and

out of Lufthansa Premium Econ-

important part of the biggest prod-

for business travelers with con-

omy Class nine days earlier than

uct upgrade in Lufthansa’s history,

strained budgets. The new Pre-

planned. The new travel class will

the new Premium Economy class

mium Economy comes with great

be available from November 22

comes with great on-board as well

on-board as well as on-ground

for the first time on all routes flown

as on-ground benefits including

benefits and I am sure our pas-

by a Boeing 747-8 including Ban-

50% extra legroom space as com-

sengers will love our new offering.

galore, Buenos Aires, Chicago,

pared to the Economy class.

Currently, the new Premium Econ-

L

Hong Kong, Los Angeles, Mexico

Said, Wolfgang Will, Director,

omy is available on the Frankfurt

City, Peking, Sao Paolo, Seoul,

South Asia, Lufthansa Passenger

– Bangalore route on the B747-8

Tokyo-Haneda and Washington

Airlines, “We are pleased to an-

aircraft and we expect it to be

D.C.

nounce the launch of our new

available on all long haul routes in

Premium Economy offering in

India in 2015.”

Bangalore becomes the first city

in

India

to

welcome

India. The roll-out of the new

Vistara announces strategic partners for ‘brand building’

by TNH DESK

Ray+Keshavan. The core values, which form the framework of brand Vistara, include excellence that surpasses customer expectations, thoughtfulness that demonstrates empathy and understanding, trust

Vistara selects Ogilvy & Mather for creative and advertising, IPAN Hill + Knowlton Strategies for public relations advisory, Abraham & Thakore for uniform design, Maxus as media partner and MaXposure for inflight magazine.

that upholds integrity, fairness and transparency.

by TNH DESK

and customer engagement pro-

V

istara announced the names

strong repute of building brands on

gram.

of its strategic partnerswho

a local and global scale. Vistara

Vistara’s name, brand strategy

have been contributing in brand

has these partnersonboard and in-

and identity, has beendeveloped

building and image management

volved in the journey of the brand

by India’s premier brand consult-

of the new airline. The partners

for some time now. They will con-

ing and design company

have been handpicked owing to

tinue to extend all support required

Brand

their keen understanding and

for Vistara’s 360 degree branding

Union

TRAVEL AND HOSPITALITY | DECEMBER 2014

40

INTERNATIONAL |

Celebrate New Year in Kenya Christmas and New Year are seen as a time of remembering the past, as we live in the present, and hope for the best to come in future, and this is the perfect time to take holiday to your favourite destination with your loved ones. And which other place than Kenya offers the travellers beach and safari celebration.

TRAVEL AND HOSPITALITY | DECEMBER 2014

| INTERNATIONAL

41

he Christmas and New Year's holidays in Kenya are marked with the spirit of celebration and reverence. As the vast majority of the population is Christian, the celebrations in the country are in full swing. Fireworks, dance, songs and music are a part and parcel of the celebrations with the options of partying on the white sandy beaches

T

or taking a safari in the wild.

This holiday period is in fact one of the most popular times for tourists and is testament to the wonderful climate, beautiful beaches and the festive mood during this time of the year.

Situated on the equator, this East African country has been described as 'the cradle of humanity'. With its scenic beauty and abundant wildlife, Kenya is one of Africa's major safari destinations. Spend New Year here and you are sure to have an entertaining night!

If you are looking for a peaceful and quiet with your family this historical Swahili town situated on Lamu Island offers a completely different experience to the tourists. This place is a paradise; unaltered by the effects of tourism and the influence of the outside world it is perfect for those who are searching for a quiet escape to rejoice New Year eve with family and loved ones.

Those who love a nice, upscale

TRAVEL AND HOSPITALITY | DECEMBER 2014

affair will be pleased by what Nairobi has to offer on New Year’s Eve. Visit the best hotel bars in the city or the hottest nightclubs and ring in the New Year with a champagne toast. You can even take a safari ride in the afternoon that provides refreshments and end with an amazing view of the fireworks as well as the Nairobi skyline.

There are private parties with DJ are thrown in to put the best of tunes, performances and all the expected party galore. New Year party in is a great way to socialize with friends and families and take some time off from hectic schedule. Shopping centres sparkle with decorations, animations and shows attracting crowds during the day and on late night shopping.

Whether you want an adventurous holiday or cosy break on an island by the fire with a fine wine, or party until the sun comes up, this is a destination that will start

by TNH DESK your New Year right.

42

INTERNATIONAL |

GNTO holds year-end India Roadshow The German National Tourist Office concluded its roadshow in New Delhi and witnessed great enthusiasm from the travel trade.

The Travel and Transport Task Force calls for international cooperation on Ebola Leading international organizations and associations from the transport, trade and tourism sector stand firmly with the World Health Organization (WHO) against general bans on travel and trade, as well as restrictions that include general quarantine of travellers from Ebola-affected countries. he Travel and Transport

tries, as measures to contain the

Task Force, established in

outbreak.

T

August 2014, has called for inter-

Such measures can create a

here were over 10 Ger-

tourist destination. The trade

national cooperation of govern-

false impression of control and

man partners present at

partners from New Delhi walked

ments and the transport sector in

may have a detrimental impact on

the year-end roadshow who were

away with more information on

following the recommendations of

the number of health care workers

thrilled to see exhilarating re-

the destination especially with re-

the International Health Regula-

volunteering to assist Ebola con-

sponse from the Indian travel

gards to the partners present.

tions Emergency Committee on

trol or prevention efforts in the af-

Ebola, convened by WHO.

fected countries. Such measures

T

trade industry. At the same time,

Romit Theophilus, Director

it helped German partners to un-

Sales & Marketing, GNTO, India,

WHO does not recommend

may also adversely reduce essen-

derstand Indian market in a bet-

said, We are grateful to the part-

general bans on travel or trade, or

tial trade, including supplies of

ter perspective, hence further

ners for providing their constant

general quarantine of travellers

food, fuel and medical equipment

aiding in developing a positive

support throughout the year.

arriving from Ebola-affected coun-

to the affected countries.

image for Germany as a great

New tourism campaign to promote South Australia to India The first of three new films by the South Australian Tourism Commission aimed at encouraging visitors to Adelaide during the Cricket World Cup premiered in New Delhi.

T

he film stars Indian Crick-

laide and will reach an antici-

Tourism Fiji New Global Matai unveils specialist programme Tourism Fiji has launched its new online travel agent specialist training programme. he new Fiji Matai Specialist

training updates and the chance to

Programme and website is

receive excellent programme re-

the must-join destination training

wards. Director of Global Market-

programme for tourism partners

ing and Acting CEO of Tourism Fiji,

selling Fiji, and goes live around

Ken Freer, said the programme

T

eter Ajay Jadeja and en-

pated global television audience

the world this weekend “Matai” in

would greatly enhance communi-

courages Indians to visit South

of over one billion people,” he

Fijian means to be knowledgeable

cation between the Fiji tourism

Australia when we host the open-

said.

or an expert in something and

sector and its global trade part-

ing game of the ICC Cricket

“The Cricket World Cup pro-

Matai Agents and Matai Special-

ners, and provide valuable knowl-

World Cup – a blockbuster lim-

vides a great tourism opportunity

ists can truly become ‘Happiness

edge to agents selling the tropical

ited overs cricket match between

in the key market of India and the

Specialists’ by joining this innova-

destination. “The aim of the new

arch-rivals India and Pakistan on

rest of the subcontinent.

tive programme. The new site is

programme and site is to educate

“The film aims to uncover the

easy to navigate and includes ex-

and promote that Fiji is where hap-

Deputy Premier John Rau is in

real South Australia. We wanted

tensive educational content on Fiji.

piness finds you and that this hap-

India for a trade mission and

to capture the experiences of real

Members will also receive exclu-

piness can be transferred to

people and this film does that in

sive incentives, monthly e-newslet-

holidaymakers who chose to visit

a creative way.”

ters featuring updates on Fiji and

our idyllic island nation,” says

its tourism industry, eligibility for ex-

Freer.

February 15, 2015.

launched the film today.

“The India versus Pakistan game is a real drawcard for Ade-

citing familiarisation trips, online

TRAVEL AND HOSPITALITY | DECEMBER 2014

| INTERNATIONAL

43

special offers for Senior citizens of

TAT stresses on Bengal luxury travel bugs

India travelling to Thailand. “We are in the process of coming up with new offers for Senior citizens

Keeping the festive season in mind, TAT is tapping the luxury tourists from Bengal with new offers.

next year. Our online training session for travel agents ended last year and we would soon come up

imed to target the luxury

luxurious Thai products and serv-

travellers

Bengal,

ices including five-star haunts and

Thai Airways is rolling out three

show off luxury products and high-

cruise liners to our travel trade

additional day-time flights from

light upcoming Thai destinations,

partners from Bengal. We are all

Tourism Authority of Thailand

aware that Thailand is going down

A

from

came up with “Amazing Thailand

well as a highly popular tourist

Luxurious Pleasure Road show” in

hotspot and one such segment

Kolkata sometime on October 13.

that holds vast potential is luxury

The event had the presence of 60

travel. Thailand has picked up well

luxury travel agents and 10 wed-

for luxury travellers since it is con-

ding planners from Kolkata.

again,” added Tongrut.

New efforts of TAT to tap Bengal luxury tourists are: •Special offers for Senior citizens and students of India touring Thailand next year.

•Online training session for travel agents in future.

•Three additional flights to kick-off in Kolkata-Bangkok sector in December.

•Baggage policy has been revised.

venient to fly from Kolkata to

more tourists from Bengal would

Kolkata to Bangkok sometime in

travellers

Bangkok and takes a little more

jet off to Thailand to explore new

December. The airline will be op-

from Bengal get a choice to plan

than two hours. Moreover, the

getaways like Hua Hin, Rayong

erating

out their journeys to a host of lux-

travel is value-for money offer with

beach resort near Pattaya and

Kolkata-Bangkok sector in order to

ury destinations in Thailand. Run-

warm Thai hospitality.”

Chiang Mai. Tourists from Bengal

meet the tourist traffic. The new

Besides

Bangkok,

10

weekly

flights

in

juan Tongrut, Director, Tourism

These days, luxury travellers

make up around one-fourth of

baggage policy of the airline has

Authority of Thailand explained,

from Bengal are spending big and

India’s tourism figures to Thailand.

been revised. Kolkata fliers travel-

“Like other Indian travellers, Ben-

Thailand is a destination for all.

The most number of Indian

ling to Bangkok can shop to their

gal tourists are on the look out for

Runjuan Tongrut said, “Bengal

tourists close to 50 per cent visit-

hearts’ content. They can carry

new travel experience and enjoy a

tourists have a penchant to head

ing Thailand are from northern and

baggage up to 50 kg travelling in

comfortable trip with luxurious

to Pattaya, Phuket, Krabi and Koh

eastern region of India.”

services. We intend to exhibit the

Samui from Bangkok. We expect

Ringing in the New Year: Monte Carlo Style!

If you want to spend your New Year’s Eve in a country that is a perfect concoction of monarchical rule as well as openness to the modernistic approach of Europe – then Monaco is the place that can satiate your desire.

TAT is on its way to introduce

first class, 40 kg in business class and 30 kg in economy class.

party with your spouse or family,

down along with the mass. It is an

Monaco has an array of options.

experience itself. See the cham-

Many nightclubs featured with

pagne corks fly high as soon as the

DJs and dance troops and live

clock strikes twelve. Monaco is one

music performances, entertain the

party country when it comes to cel-

party animals until they lose their

ebrating and bringing in the New

last bit of enthusiasm and energy.

Year in style! New Year celebration

The best and the most popular DJs

is a grand affair and the New Year

spin the disc throughout the night to

party is a very popular way to wel-

offer the hottest numbers in the

come the New Year. New Year par-

onaco is one of the most

tential of the coming year and bid-

chart-busters. There are plenty of

ties based on various themes are

festive countries of Europe.

ding farewell to the previous years.

options for the travellers and the cit-

organized in every nook and corner

During the New Year’s Eve, the

What makes Monaco a hot spot for

izens of Monaco to indulge them-

of the country. Lot of private yacht

country offers an array of parties,

enjoying the winter festivals is the

selves in the best of parties in this

parties are also organized to start

gala nights and also celebrates the

temperate weather that is very

country.

the New Year in uber style.

New Year’s Eve with outdoor pa-

much suitable during the Christmas

rades.

and New Year. Whether you want to

M

The New Year’s Eve in Monaco is a night of glitz and glamour.

Monaco welcomes the New Year

indulge yourself in mass party with

You can also visit the casino

by ushering themselves in the po-

friends or you want a luxurious

square and participate in the count-

TRAVEL AND HOSPITALITY | DECEMBER 2014

Monaco is not a place for the New Year’s Eve celebration only, but also a wonderful place for spending the holidays with your loved ones.

44

EVENT WATCH |

IATO plays host to the launch of e-visa at The Ashoka New Delhi

TRAVEL AND HOSPITALITY | DECEMBER 2014

| EVENT WATCH

PATA India Chapter celebrates completing 40 years PATA India Chapter recently celebrated 40 years of its successful journey. Present on this occasion were the newly appointed CEO of PATA, Mario Hardy, Union Tourism Secretary Dr. Lalit K Panwar, Honorary Vice Chairman of PATA India Chapter, Vikram Madhok, in addition to members of PATA India Chapter. On the occasion, Mario Hardy announced that PATA Travel Mart 2015 would be held in India at Bangalore International Exhibition Center (BIEC), Bengaluru on September 6-8.

TRAVEL AND HOSPITALITY | DECEMBER 2014

45

46

EVENT WATCH |

TRAVEL AND HOSPITALITY | DECEMBER 2014

| INTERNATIONAL

Revving up tourism ties China National Tourism is going full throttle to consolidate the tourism bond with India.

A

imed to boost the tourism

Qianguo, Deputy Director, China

ties between China and

National Tourist Office said, “It

India and to rev up the bilateral

takes around 2 ½ hours to fly

tourism relations between both

down from Kolkata to Kunming.

VITO sets sights on affluent Indian tourists Popularizing “Indonesia beyond Bali” remains the strong emphasis of VITO’s campaign in India.

W

ell-known as the world’s

largest archipelago, the

faraway land of Indonesia has unlimited options for discerning

the countries, China National

Indian travellers. Visit Indonesia

Tourism Administration came up

Tourism Office (VITO) is keenly

with a tourism road show themed

participating in tourism marts and

“The Night of Beautiful China” in

hosting road shows across India

Kolkata sometime on October

since it intends to increase the

16.

visibility of Indonesia as a

The event had the presence of

47

prospective tourist destination to

tourism delegates from Hubei

travel trade partners in India.

Tourism Administration, Anhui,

With the booming of Internet

Shandong and Chongqing of

age, there is a rise in disposable

China.

cultural

income of middle-class Indians

beyond Bali. The tier-II and tier-III

shows like Kungfu by Chinese

and Indian tourists are spending

cities are our emerging markets

There

were

performers and sand art presentation by Sudarshan Pattnaik of

The tourist destinations in China

Puri.

big on travel these days. Shelly

that have a huge tourist poten-

Chandok,

tial.”

Country

Manager,

were once restricted to Beijing,

VITO-India explained, “There has

Indonesia has a huge tourist

China National Tourism has

Shanghai and Guangzhou but

been a significant growth in free

attraction and some of the most

declared the current year as the

today the choices are many for

individual travellers, leisure, ad-

sought-after destinations for Indian travellers are Bali, Jakarta,

Year of Smart Travel and an at-

Indian tourists. Nearly 7 lakh In-

venture, honeymoon, wedding

tempt was made to reach out to

dian travellers touched down the

and MICE segments of Indian

the prominent travel agents of

destinations in Mainland China

tourists. In order to boost Indone-

Kolkata

business-to-

last year and the tourism flow

sia to travel companies in India,

business meets in the road

has shot up by 11 per cent.

we keep them abreast with rele-

show. There’s more to China

There has been about 0.8 per

vant info and take them for desti-

with

nation familiarization trips to China National Tourism’s initiatives to promote tourism: •Declared 2015 as Visit India Year in China.

•Declared 2016 as Visit China Year in India.

•To woo tourists to offbeat destinations like Hubei, Anhui, Shandong and Chongqing in Mainland China.

Indonesia from time to time.”

VITO’s fresh initiatives are: • Promoting Indonesia beyond Bali.

•To entice the affluent class of Indian tourists.

•Focusing on tier-II and tier-III cities of India.

•To increase the visibility of the destination to travel trade partners.

VITO is currently focusing its attention on all Indian cities to

Bintan and Batam. “The major

pull tourists into Indonesia and

metros of India have the most

has concluded road shows in

number of tourists jetting off on a

than the metros of Beijing and

cent surge in Indian tourists flow

Kolkata, Hyderabad and Ahmed-

holiday to Indonesia along with

Shanghai and Indian tourists

to China with as many as 4.6

abad. Chandok said, “India has

the emerging tier-II and tier-III

need to jet off to destinations

lakh Indian tourists heading to

emerged as the fastest growing

cities of India that indicates the

away from the major cities to ex-

China till August, this year. The

outbound tourist market in the

growing number of tourists from

plore the full tourism potential of

year 2015 will be observed as In-

world and figures next to China.

smaller cities. The current year

China. The wonderland of Hubei,

dian Tourism Year in China while

The number of Indian tourists is

appears quite positive for us in

Anhui, Kunming, romantic Lijiang

2016 will be Visit China Year in

all set to surge from 15 million to

the context of achieving our tar-

and the pilgrim resort of Dali

India to strengthen the tourism

50 million by 2020. We are trying

gets. There has been a consis-

would surely tempt Indian trav-

figures in both the countries and

to lure the increasing affluent

tent growth in the tourism figures

ellers.

to link both the countries closely

class of Indians who have a

to Indonesia from India,” added

through tourism.”

strong passion to travel. Our em-

Chandok.

Speaking at the road show, Li

by T NH DESK

phasis is to promote Indonesia

TRAVEL AND HOSPITALITY | DECEMBER 2014

by T NH DESK

48

IN CONVERSATION |

v B PREM KUMAR

close cultural and economic bond.

Y

South African Airways seeing a steady rise in passengers from India “India remains a key market for South African Airways with the destination seeing a steady rise in passengers from the country,” says Sajid Khan, Country Manager – India, South African Airways.

S

outh African

Being a part of BRICS (Brazil,

Airways op-

Russia, India, China and South

erates direct

Africa) means that the two coun-

flights 6 days

tries have a very close commer-

a week to Jo-

cial and trade relations. “Besides

hannesburg

the regular MICE travellers and

from Mumbai

planned tours, we are seeing a

and have forged code share

surge in fashion photographers

agreements with Jet Airways and

and Bollywood film makersopting

Air India to enable passengers

for the destination. Recent movies

from Delhi, Hyderabad, Banga-

like Race 2 and Cocktail were

lore, Chennai and Thiruvanantha-

shot in the country and there are

puram travel to South Africa

many more future projects like

without any hassle. “We have in-

JaggaJasoos that are currently

troduced a new, wide bodied air-

being shot as well. Of late, we

craft

the

have also seen the emergence of

on

Mumbai-Johannesburg

route

a new category of travellers,

along with customised Jain and

called ‘Buddymooners’ - a group

Gujarati in-flight meals. The last

of honeymooners travelling to-

few months also saw us introduce

gether,” said Khan.

online bookings and new features

As for joint promotions with

like Social Check-In – an innova-

South African Tourism, “South

tive way to select your travel part-

African Airways and South African

ner,” said Khan.

Tourism work closely with each

As for new initiatives for Indian

other to promote South Africa as

market, Khan said, “We have

an exciting travel and business

been seeing steady growth from

destination. We co-ordinate with

India and are optimistic about

Ms. Hanneli Slabber, Country

keeping this momentum going.

Manager – India, South African

Mumbai continues to be our

Tourism to jointly focus on show-

largest market, followed by Delhi.

casing South Africa as an ideal

We are waiting for our total num-

travel destination as well as its vi-

bers to hit a critical point after

ability as a business destination to

which we could look at expanding

travellers from India,” said Khan,

our network further.”

adding, “Further to that, we also

Regarding expectation from

sAjID KhAn Country Manager – india, South African Airways

“

We have been seeing steady growth from India and are optimistic about keeping this momentum going.

Mumbai continues to be our largest market, followed by Delhi. We are waiting for our total numbers to hit a critical point after which we could look at expanding our network further.

work jointly with the High Com-

2014, Khan said, “South African

mission in Delhi and the Con-

Airways has one of the highest

sulate in Mumbai to help increase

load factors in the network. We

MICE travel and strengthen bilat-

have seen steady growth year on

eral trade between India and

year and therefore have intro-

South Africa. South Africa also at-

duced a bigger gauge aircraft,

tracts a lot of attention from the In-

A340-300 on the Mumbai- Jo’burg

dian film fraternity and SAA and

route. We believe the number of

the tourism board, again, work

passengers from India will only in-

jointly to make the destination ac-

crease in the coming time with the

cessible to the film crew. In addi-

destination becoming increasingly

tion to this, we also promote the

popular.”

destination extensively on our

Trends among Indian travellers: India and South Africa share a

“

TRAVEL AND HOSPITALITY | DECEMBER 2014

Facebook page, FlySAA India and Twitter handle, @FlysaaIndia.”

| INTERNATIONAL / AWARD

49

nikki Haley urges Indians to visit south Carolina South Carolina’s Governor Nikki Haley, who was recently in India, requested Indians to visit her state.

aley invited Indians visit her

if Indian outbound tourism market.

first Indian-American governor. She

On the occasion, Duane Parrish,

state and experience its

After agriculture, tourism is the

was 2 -year old, when she visited

Director, South Carolina Depart-

charm and magic. Addressing

second largest sector of the econ-

India last time. Responding to a

ment of Parks, Recreation and

media persons in New Delhi, she

omy of South Carolina, generating

question by media, Haley said she

Tourism said, “South Carolina has

requested Indians to visit South

nearly $18 billion a year in eco-

has not heard of ‘Incredible India’

a number of internationally ac-

Carolina and explore many facets

nomic impact and representing

campaign, however, she has heard

claimed travel destinations, each

of the state.

more than 10 percent of the state’s

of and very much interested in

offering unique and amazing expe-

total employment

‘Make in India’ campaign launched

rience to the tourists visiting the

by Modi’s government.

state.

Award from Divia Thani, Editor of

a growing number of travellers con-

Conde Nast Traveller, Lalit K Pan-

sistently over the years and has

H

South Carolina Tourism is focusing on leisure and MICE segments

Nikki Haley is South Carolina’s

Coorg: ‘India’s favourite emerging destination’

O

by T NH DESK

war, Secretary-India Tourism and

been one of the sought after South

ne of Karnataka’s most

cided in favour of Coorg by its read-

Nicholas Coleridge, President of

Indian hill station. On the one hand,

Conde Nast International.

this has encouraged some of the

popular tourist destinations,

ers and was announced at the

COORG has won award for being

Reader’s Travel Awards at New

India’s Favourite Emerging Destina-

Delhi recently.

Karnataka’s Minister for Higher

best brands to set up accommoda-

Education & Tourism, R V Desh-

tion facilities and has upped the

tion. The Award instituted by Conde

Director-Tourism, Karnataka G

pande, commenting on the award

overall destination experience quo-

Nast Traveller Magazine was de-

Sathyavathi, IAS received the

said that “Coorg has been receiving

tient.

by TNH DESK

director-Tourism, Karnataka G Sathyavathi, iAS receiving Award from. divia Thani, Editor, Conde Nast Traveller, Lalit K Panwar, Tourism Secretary, india Tourism and Nicholas Coleridge, President of Conde Nast international.

TRAVEL AND HOSPITALITY | DECEMBER 2014

50

APPOINTMENTS |

BARUN JOLLY Radisson Blu Hotel, Paschim Vihar

ARUN ARORA Radisson Blu Hotel Greater Noida

SUMIT KUMAR Hyatt Place Gurgaon/UdyogVihar

Barun Jolly has taken over as GM of Radisson Blu New Delhi Paschim Vihar. Prior to this, he was the GM at the Crowne Plaza New Delhi Okhla which he opened and successfully ran for over 4 years.

His earlier stints include working with brands like Grand Hyatt, The Imperial, The Oberoi and Hyatt Regency. His strategic insight and regular analysis contributed hugely to his noteworthy success in earlier roles.

In his earlier roles with major hospitality chains, he has consistently delivered and contributed largely to their success.

Arun Arora has taken over as GM of Radisson Blu Hotel Greater Noida. He has over 25 years of experience in all aspects of hotel operations including overseas, pre-opening, day to day operations, business development and Strategic planning. He has been GM with various hotels for over 9 years.

Arun was GM of Park Inn by Radisson Davao Philippines, Carlson Rezidor Hotels Asia Pacific from November 2013 to May 2014. He also served as GM of Radisson Blu Hotel Nagpur from January 2013 to November 2013. From June 2011 to December 2012, he was GM of Radisson Blu Hotel Indore.

Sumit has been an integral part of the Hyatt Hotels group for over last eleven years, where he has acquired an extensive knowledge and experience in managing large Food and Beverage operations and has played a pivotal role in establishing the Hyatt Place Brand in India by being the first GM for Hyatt Place hotel in India, commencing with the launch of Hyatt Place Hampi, Karnataka, and now Hyatt Place Gurgaon/UdyogVihar, Haryana.

Sumit brings with him an indepth knowledge of the diverse segments of the hospitality sector and has strong understanding of the Hyatt values.

Hyatt Regency Chennai has appointed Shubham Chandra as Area Director - Sales and Marketing for Hyatt Hotels in Bangalore, Chennai, Hampi, Kathmandu and Kolkata. Shubham has over 16 years of experience in business development, marketing and sales with reputed names in the Hospitality industry.

Shubham brings a wide portfolio of experience to the role as he has worked in all the important Indian markets from Sales and Marketing perspective.

Man Management, Financial acumen, market insight and adaptability are his key strengths.

MAYURI GHOSH Lords Hotel & Resorts, New Delhi

PRADIPT SINHA Courtyard Pune City Centre

GAURAV AGGARWAL Renaissance Mumbai CCH

Mayuri Ghosh has been appointed as General Manager Sales, (Corporate office) Lords Hotel and Resorts. She brings with her more than 19 years of rich experience in the hospitality industry with specialisation in sales. Prior to her new role as GM, Sales, she served as Assistant Director, Sales at Royal Orchid Hotels Ltd. Known for her good sales pitch qualities, she has proven credentials and has left a mark at each organisation she was associated . She is a Hotel Management graduate from Women’s Polytechnic, New Delhi. She will be responsible for overall group sales.

Pradipt Sinha has been appointed as Executive Chef of Courtyard by Marriott Pune City Centre.

Pradeep joins the city centre hotel to ensure that guests are given high quality F&B service at the hotel. He brings with him over 14 years of professional experience working at some leading hospitality brands in India.

Pradeep aims to win the hearts of the people of Pune with his honest and authentic style of cooking.

Apart from crafting some delicious Italian and Continental dishes, Pradeep’s expertise is in menu planning and recipe creation.

Gaurav Aggarwal has been appointed as Director of Catering Sales at Renaissance Mumbai Convention Centre Hotel. Gaurav has been an indispensable part of the Marriott family, leading the role of Director of Sales at Fairfield and Courtyard before joining Renaissance Mumbai. He has been a strong asset for the company, strengthening the motto of providing impeccable services that Marriott hotels stands by.

Gaurav has robust and substantial experience of 8 years in the Sales and Marketing realm, and brings with him great depth, insight and skill to Renaissance Mumbai.

CHEF DEVA KUMAR Hyatt Place Gurgaon/Udyog Vihar

Chef Deva Kumar has been appointed executive chef at Hyatt Place Gurgaon/Udyog Vihar. Executive Chef, Deva Kumar has been at the helm of the Park Hyatt Chennai Kitchen since its opening in 2012. His philosophy, and indeed Hyatt’s is one of sustainability, reducing the restaurant’s carbon footprint, and supporting local industry.

He believes cooking is magical as it elevates the senses and, according to him, the purest flavors originate only when one cooks with passion. His food resonates with the authenticity of the finest ingredients and the truest flavors.

TRAVEL AND HOSPITALITY | DECEMBER 2014

Shubham Chandra Hyatt Hotels

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