Clas toolkit 12 7 16

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TRAINING AND EDUCATION FOR CULTURALLY AND LINGUISTICALLY COMPETENT GOVERNANCE, LEADERSHIP AND WORKFORCE Training Material

Sexual and gender minorities National LGBT Health Education Center (A Program of The Fenway Institute) (n.d.)— Meeting the Health Care Needs of Transgender People (Webinar)

Training material

User: Leader, Provider Setting: Staff, Hospital, Health care organization • Meeting the Health Care Needs of Transgender People discusses clinical issues and health disparities facing the transgender community and provides recommendations for improving care through education and organizational change. The Webinar covers developing a better understanding of transgender identities and lives, creating a welcoming and gender-affirming environment for transgender patients and staff and learning ways to use and document patient names and pronouns in clinical records. Access to the Webinar and presentation materials is free; requires registration. National LGBT Health Education Center (A Program of The Fenway Institute) (n.d.)—Learning Modules User: Leader, Provider, Staff Setting: Hospital, Health care organization • Learning modules include Achieving Health Equity for LGBT People; Improving Health Care for Transgender People; Caring for LGBTQ Youth in Clinical Settings; and Getting to Zero: Reducing HIV Incidence through Screening, Treatment, and Prevention. National LGBT Health Education Center (A Program of The Fenway Institute) (n.d.)— Webinars and Video Trainings (Webinars) User: Leader, Provider, Staff Setting: Hospital, Health care organization • Webinars and video trainings on numerous LGBT health topic areas. Access is free; requires registration.

Exemplar PEOPLE WITH DISABILITIES University of Pittsburgh Medical Center Disability Resource Center (2015; n.d.)—Resources Available at UPMC Hospitals: Patients with Disabilities, and UPMC Patient FAQ User: Leader, Provider Setting: Hospital, Health care organization, Community organization • Patients with Disabilities includes resources that health organizations can provide to patients, and the second link answers questions about disability competence and specialized services. Magee-Women’s Hospital of UPMC (n.d.)—Center for Women with Disabilities User: Leader, Provider Setting: Hospital, Health care organization • The Center for Women with Disabilities at Magee-Women’s Hospital of UPMC has delivered state-of-the-art preventive health care to women with disabilities since 2001. The center was designed in consultation with women with disabilities to meet their needs for

accessible, regular exams and screenings. It offers a comprehensive, patient-centered model of care that encourages and facilitates

equal access and accommodation of physical differences.

Governance, Leadership, and Workforce

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