Intercom: October 2014

A publication for the employees & volunteers of the Lexington County Health Services District

OCTOBER 2014

Whom Will You Do It For? LMC Offers Free Flu Vaccines

Beginning in October, Lexington Medical Center will provide free flu vaccines to all employees, volunteers and chaplains. By becoming vaccinated, you protect yourself from getting sick and passing influenza to patients, co-workers, family members and others.

This year, employees have the opportunity to personalize a sign with the name of the person or persons for whom they get the flu vaccine. They can then ask their co-workers to take a photo of them with their cellphone and post these pictures to Facebook, Twitter or Instagram using the hashtags #NotJustForYou! and #FluVaccine, or they can text the photo to their loved ones. Employees can also submit these photos, family photos or pictures of themselves with their friends to an online gallery on LexLoop by emailing webmaster@lexmed.com.

There are several ways to get your free flu vaccine.

Employee Health staff, known as the “Flu Crew,” will offer the flu vaccine during their regular office hours (Monday through Friday, 7:30 a.m.– 4:00 p.m.) as well as at Fast Track clinics and on-site locations for large groups of employees, such as the Business Services Building.

Assigned nurses on every nursing floor will also be authorized to give the flu vaccine to to nM Ce their co-workers. e d ic al The Centers for Disease Control and Prevention recommends that anyone 6 months of age and older should be vaccinated annually as the first and most important step in protecting against this serious disease. Vaccination is especially important for health care workers and those who live with or care for people at high risk of flu complications, such as children younger than 2 years, adults older than 65 years and pregnant women.

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It’s not just for you.

Take everyday preventive steps to reduce the spread of germs: • W ash your hands often with soap and water or an alcohol-based hand rub.

• Avoid touching your eyes, nose and mouth.

• G et plenty of sleep and exercise, manage your stress, drink fluids and eat healthy foods.

• C ough into your sleeve instead of your hands if you do not have a tissue.

• I f you have flu-like symptoms, stay home for at least 24 hours after your fever is gone without taking fever-reducing medicine.

• W hile sick, limit contact with others as much as possible.

Intercom is published by LMC’s Marketing department. Editorial material and pictures are solicited and should be sent to Marketing.

Materials submitted for publication will not be returned unless otherwise requested. The Marketing department reserves the right to accept or deny any article and/or photo for publication.

For more information, please contact Sarah McClanahan at 936-7123 or email srmcclanahan@lexhealth.org.

OCTOBER 2014 INTERCOM 1

Lexington Medical Park Otarre Pointe to Open Soon Located across the street from the SCANA® corporate campus at the 12th Street Extension in Cayce, Lexington Medical Park Otarre Pointe will open its doors on October 13. This latest addition to the Lexington Medical Center network of care is an exciting opportunity to expand along the 12th Street Extension near Interstate 77.

“It is amazing to have been part of the team that planned this facility. The only thing better will be to occupy the new facility and start treating patients,” said Roger Sipe, vice president, Revenue Cycle and Community Medical Centers.

When Lexington Medical Park Otarre Pointe opens, Occupational Health will offer services that meet the health care needs of businesses in the Midlands, including Department of Transportation physicals, pre-employment and annual Occupational Safety and Health Administration physicals, treatment for work-

related injuries, drug screenings and audio testing. This location will also be home to the 45-foot Mobile Medical Unit that provides on-site care for businesses. Additionally, a new Lexington Family Practice location, led by Henry Martin Jr., MD, an original founder of Lexington Family Practice, and Payton Foust, MD, will provide comprehensive primary care to patients of all ages.

Other services available at Lexington Medical Park Otarre Pointe include X-ray, lab testing, physical and occupational therapy, and meeting spaces for wellness initiatives and training. The state-of-the-art facility also meets Leadership in Energy and Environmental Design® (LEED) certification, utilizing advanced technology to conserve natural resources. It is LMC’s second LEED-certified building.

An Evening of Honor More than 800 people showed their appreciation to three of the 78 living Medal of Honor recipients at the Lexington Medical Center Foundation’s An Evening of Honor on September 9 at the Columbia Metropolitan Convention Center. Special guests Cpl. Kyle Carpenter, Maj. Gen. James Livingston and Lt. Michael Thornton shared their stories of courage, valor and patriotism. The event, which benefited the Foundation, also honored first responders and military members in the community.

Created in 1861, the Congressional Medal of Honor is the nation’s highest medal for valor in combat. The President, in the name of Congress, presents it to the nation’s bravest men and women who serve in the United States Armed Forces.

Livingston and Thornton are both Vietnam War veterans. Livingston was wounded three times as he continued to lead his fellow Marines out of battle and refused to be evacuated until all others were safe. A S.C. native who now lives in Texas, Thornton acted courageously to remove two seriously wounded senior naval officers during battle and towed them seaward for approximately two hours until a support craft rescued them. Carpenter, a current student at the University of South Carolina from Gilbert, S.C., suffered devastating injuries, including a traumatic brain injury, the loss of his right eye, a broken nose and 30 fractures to his right arm, when he jumped on a grenade to shield a fellow Marine from a deadly blast in Afghanistan in 2010.

During An Evening of Honor, the men reflected on their time in the service and those who fought alongside them. They also encouraged guests to honor veterans and active-duty military personnel, and to treat each day as a gift.

2 INTERCOM

Maj. Gen. James Livingston with George Rentz

Members of the S.C. Legislature recognized Cpl. Kyle Carpenter at the event.

OCTOBER 2014

Doulas Celebrate 20th Anniversary Bringing a child into the world is one of the most joyous occasions a woman will experience. But it can be an anxious time as well.

That’s why Lexington Medical Center has offered a free doula program for more than 20 years, helping expectant mothers and families through one of life’s most meaningful events.

Doulas are trained to work with a woman’s physician or midwife and her nurse to provide emotional encouragement and physical comfort measures during and after childbirth. They

will also visit the new mother the next day, offering breastfeeding assistance and helpful information. All women, even those who have a medicated birth, can benefit from using a doula.

Importantly, they do not take the place of family members during delivery.

Join Lexington Medical Center for a FREE Physician Lecture Series

Breast Cancer: Understanding the Latest Diagnostics and Treatments

Monday, Oct. 27 6:00 p.m.

Lexington Medical Park 1 Auditorium

Ronald G. Myatich, MD, FACS Southern Surgical Group If you would like promotional materials for any of the LMC lectures for patients in your area, contact Marketing at 791-2191.

Physician

Lecture Series OCTOBER 2014

“As a doula, we want to make sure that the mom has the best birth experience possible. This is an important time in her life, and we want her to have the support and encouragement that she needs to make informed decisions about her care. We will work with her on different positions and techniques to make her more comfortable. We also work with the family to make sure that they have the opportunity to take an active role in this special occasion,” said Debbie White, an LMC doula.

There’s also a doula program for patients who feel that they would benefit from additional guidance and support. In Beyond Birth, a postpartum doula works with a mother in her home to determine the type of care that would best meet her needs. This fee-forservice program can help to make a baby’s homecoming a welcomed and special event.

LMC has one of the first hospital-based doula programs in the country and the only doula program in the Midlands. The Foundation also supports the training, certification and availability of doulas at the hospital. To learn more about the doula programs at LMC, please call 791-2631.

It’s Time for the 2014 Fall Celebration and Lexy Awards!

The Fall Celebration picnics are one way Lexington Medical Center thanks its employees for their contributions to patient care. The picnics begin on Monday, November 3 and continue throughout the week. LMC will announce the winners of the annual Lexy Awards at the main campus picnic on Friday, November 7.

All employees, physicians, volunteers and chaplains are invited. Look for more information coming soon.

PRACTICE PROFILE

Lexington Medical Center is proud to welcome Payton B. Foust, MD, to its network of care.

A magna cum laude graduate of the University of South Carolina Honors College in Columbia, Dr. Foust earned his medical degree from the Medical University of South Carolina in Charleston. He then completed his family medicine residency at Self Regional Healthcare in Greenwood, S.C. During his residency, he served as a hospitalist and urgent/emergency care physician, and volunteered at the Greater Greenwood United Ministry Free Medical Clinic, treating patients at the community-based clinic.

He has also served as a medical volunteer with Volunteers in Medical Missions, setting up clinics, and evaluating and treating patients in the remote mountain communities of Peru.

Dr. Foust is board certified by the American Board of Family Medicine and has additional certifications in advanced life support for general, cardiac, obstetric and pediatric patients. He is also certified in critical care support. A member of the American Academy of Family Physicians and the American Medical Association, he is most interested in comprehensive primary care, sports medicine and patient education.

Dr. Foust joins Dr. Henry Martin Jr. at Lexington Family Practice Otarre Pointe to provide comprehensive medical care to patients of all ages. Conveniently located along the 12th Street Extension in Cayce, this Lexington Family Practice office is the newest physician practice in the LMC network of care.

Now Accepting Patients 3799 12th Street Extension, Suite 105 Cayce, SC 29033 (803) 926-6820 • lfpOtarrePointe.com INTERCOM 3

Check Out a New Reality

We Speak Your Language

In September, Lexington Medical Center to our advertising and marketing programs, introduced exciting technology that took Intercom we are able to create an experience that is readers beyond the printed page with an interactive, entertaining and memorable,” interactive advertisement for the Stephen Siller said Mark Shelley, vice president of Marketing Tunnel to Towers South Carolina 5K Run & Walk. and Communications.

Known as augmented reality (AR), this technology AR provides opportunities to connect the creates a digital layer that adds graphics, sounds digital world with the real world using normal and video, and it can only be seen using the everyday objects. Once someone camera on a smartphone downloads the free Layar app, oes! r her or ou H hon k or tablet. he or she will be able to watch l a w run H “Augmented and listen as LMC flyers, print reality offers advertisements and e-blasts ient p ci e r r endless possibilities come to life. Importantly, f Hono medal o on how we engage users will need to look for with our staff, patients the Layar icon to interact . m and communities. By with these materials. p.

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EACH MONTH, GUEST SERVICES WILL HIGHLIGHT A SERVICE EXPECTATION IN INTERCOM.

Service Expectations I will use terms that the patient can understand.

How many times have you been given directions on how to operate a new app or find a location? In health care, a medical report is often explained in medical terms that require a medical dictionary to understand. As health care professionals, we are responsible for ensuring that our patients understand what is being done, why it is being done and what outcomes they can expect. We must also make sure that the delivered clinical information is understood. In some instances, we may need to explain in simpler terms due to factors that affect the ability to process information.

I will answer the phone by the third ring, identifying who I am and my department: “Seventh floor, this is Jane, unit secretary. May I help you?”

When we receive calls in our departments, part of being hospitable and caring is to identify yourself.

Offering to help is also part of Lexington Medical Center’s culture. We need to ensure that the caller does not need to ask, “Who is this?” We represent the hospital’s network of care by the tone of our voice as well as our greeting.

Have You Seen This Card?

The goal of the Lexington Medical Center language identification card is to help staff identify patients who need an interpreter and improve compliance with federal laws and hospital policy. The responsibility of requesting an interpreter for these patients, however, remains with the hospital and its staff. For more information, please call Interpreter Services at 791-2254.

The September issue of Intercom did not include the correct language identification card. This is the correct card.

• Half-Marathon • 3-Mile Walk • 8K Run • Kids Events

State House | Columbia, SC

NOV 8 2014

4 INTERCOM

REGISTER: GOVERNORSCUPSC.ORG

SAVE THE DATE OCTOBER 2014

Helping Patients Move Forward October is National Physical Therapy Month, which recognizes how physical therapists and physical therapist assistants help patients to move forward.

Early physical therapy focuses on movement, exercise and mobility to reduce or eliminate some complications associated with medical conditions and surgical procedures. It can also reduce a patient’s length of stay in the hospital or in an intensive care unit. Physical therapy may help patients regain their ability to walk, balance themselves, move safely and perform everyday activities.

Any physician can order acute care physical therapy, which includes: • activities such as moving in bed, sitting up, getting out of bed and getting to a chair or wheelchair; • exercises tailored to medical conditions and surgical procedures; • recommendations for home modifications, medical equipment or other adaptations; • ambulation and gait training, including instruction, fitting and safe use of equipment (canes, crutches, walkers); • training for families and caregivers; • discharge recommendations (continued physical therapy, need for assistance or medical equipment, and transfer to inpatient rehabilitation, skilled nursing facility or other discharge destination).

While physical therapy now requires a doctorate degree, some therapists have a bachelor’s or master’s degree, depending on when they went to school. Physical therapist assistants have an associate’s degree.

Both are licensed by the state after passing a board exam.

SAVE THE D TE TUESDAY, OCTOBER 14, 2014

FEATURING:

A Little Help From My Friends WITH KATE LARSEN

COLUMBIA METROPOLITAN CONVENTION CENTER

EXHIBITS AND SILENT AUCTION 5:00 P.M. DINNER 7:00 P.M. | LEXMED.COM/WNO OCTOBER 2014

We all know Lexington Medical Center employees are a dedicated group.

Intercom wanted to see how our staff members give back to their communities.

This column highlights the “Good Works” of LMC employees.

Remembering Brandon At Lexington Medical Center, employees understand how giving back can make a difference in the community. Recently, all of the departments at LMC Irmo participated in a school supply drive, along with Lexington Women’s Care Irmo and Lexington Family Practice Irmo.

The supplies went to Seven Oaks Elementary, a school that’s very special to Cynthia Byrd, patient access representative at LMC Irmo Outpatient Surgery. All three of Byrd’s children attended the school.

In 2007, when she lost her youngest son Brandon in a car accident, she was inspired to start “Remembering Brandon LaVar Byrd Through Giving.” Each year, she coordinates a school supply drive for Seven Oaks in his memory.

“It is an awesome feeling to have such caring and thoughtful coworkers or should I say extended family and friends. I cannot express the joy that I feel knowing that Brandon is being remembered while we’re blessing others,” said Byrd.

From July 21–August 30, each department collected supplies from the school’s K–5 supply lists. Items included paper, pens, pencils, tissues, hand sanitizer, white T-shirts, socks, baby wipes, erasers, glue sticks, crayons, spiral notebooks and book bags. These items will be given to students at Seven Oaks who have school supply needs.

“We will also donate a gift card to the school’s nurse to assist with any needs in that department and use donations to purchase items for teachers.”

Byrd’s daughter Kymberlee, her co-workers at Midlands Intensive Foster Care and Clinical Services, her son London and his co-workers at TechniPower also participated in the school supply drive. Because of their support and the generosity of the employees at LMC Irmo, Lexington Women’s Care Irmo and Lexington Family Practice Irmo, Remembering Brandon LaVar Byrd Through Giving donated more than 5,230 items and received $892 for Seven Oaks Elementary School.

INTERCOM 5

Calling It

QUITS Deciding to quit smoking is one of the best choices anyone can make to improve their health. At Lexington Medical Center Lexington, a smokingcessation program is helping them along the way.

Lisa Lewis, an RN for Cardiac Rehabilitation at If you or someone LMC Lexington, initiated you know wants to the program, which started in January 2013, with one quit smoking, please goal in mind – help others call 358-6180. quit smoking. She received her certification from the American Lung Association as a tobaccocessation facilitator and began to build a program.

The smoking-cessation program at LMC Lexington meets once a week for two hours and lasts eight weeks. It is open to anyone who wants to quit smoking and, because of a generous grant from the LMC Foundation, there is no cost to participate.

Since its inception, the smoking-cessation program at LMC Lexington has achieved a completion rate of 49 percent, which is above the national average; 31 percent of those who completed the program have remained tobacco-free.

The program doesn’t end with the completion of the eight-week course. Lewis and her team check on each participant at 30-, 90-, 180and 365-day intervals for the first year. The American Lung Association also invited Lewis to become a facilitator trainer, which is a role usually reserved for its employees. LMC Lexington now has a team of five tobacco-cessation facilitators.

Grandparents Day at the CDC

All Practices Are Live on the LMConnect Physician Network EHR! IMPLEMENTATION PHASE COMPLETE

Patient Education LMConnect Physician Network EHR offers clinical content tools within EHR that help achieve the goals of patients and providers across Lexington Medical Center’s network of care. The Drug Ed button provides Wolters Kluwer educational information, including answers to commonly asked questions on indications, use and side effects, to be printed for the patient.

To use the Drug Ed button, simply highlight the applicable medication in EHR, click the Drug Ed button on the screen, when available, or within the right-click menu.

Medication education is an essential part of patient care. Education by health care professionals improves patients’ understanding and adherence to their prescribed medications.

Team Green covers this functionality as well as other optimizations during training and implementation. If you would like more information, please log a HEAT ticket via LexLoop and Team Green will be happy to assist you.

Chapin Labor Day Parade Lexington Medical Center participated in the annual Chapin Labor Day Festival on September 1. This family-friendly event celebrated the local community, and this year’s theme, “Hooked on Chapin,” highlighted the recreation opportunities at Lake Murray. After the Labor Day parade, festivalgoers enjoyed music, carnival rides, a book sale, talent show and classic car show.

The Child Development Center celebrated Grandparents Day on September 5. It was a special morning for Lexington Medical Center families as members from different generations spent time together.

The CDC provided Danishes, coffee and juice for breakfast, while grandparents visited with their grandchildren and toured the facility. This year, the children presented their special visitors with homemade bookmarks and cards to let their grandparents know how much they are loved.

6 INTERCOM

OCTOBER 2014

FOUNDAT IO N F OC U S Gifts from the Lexington Medical Center family and the community make it possible for the Lexington Medical Center Foundation to support our mission — providing quality health services that meet the needs of our community.

Burkett Burkett & Burkett Hosts Ladies Night Out Join the Lexington Medical Center Foundation for the 2nd annual Ladies Night Out hosted by Burkett Burkett & Burkett Certified Public Accountants, P.A. This free event benefits the Crystal Smith Breast Cancer Fund, which provides wigs, lymphedema garments, mastectomy kits and prostheses for in-need women undergoing cancer treatment.

an evening of NIGHT OUT

OCTOBER 23, 2014 5:00–7:00 p.m.

3101 Sunset Boulevard West Columbia

An Evening of Honor The Foundation welcomed more than 800 people at its annual speakers series. This year, Cpl. Kyle Carpenter, Lt. Michael Thornton and Maj. Gen. James Livingston, all Medal of Honor recipients native to South Carolina, spoke at the event. Thank you to the Founders Society members, sponsors and supporters who made this a wonderful evening.

Wine on the River 2014 More than 730 supporters attended the LMC Foundation’s Women of Hope Wine on the River event. This year’s event raised more than $14,000 for the Women and Children’s Fund, which provides clothing and basic supplies for newborns whose parents are in financial need, infant CPR kits for families of special care infants and education materials for new mothers.

Support Becky’s Place with Pink Ribbon Bagels Join the Foundation on Friday, October 17 as we celebrate Breast Cancer Awareness Month with Pink Ribbon Bagels from Panera Bread.

The bagels will be sold at all Columbia/ Lexington Panera locations and various LMC locations. All Pink Ribbon Bagel sales will benefit Becky’s Place.

The Foundation is proud to provide oncology patients in financial need with transportation, gas vouchers and prescription vouchers. In the past 10 months, the Foundation has provided more than 1,300 medications and assisted more than 600 patients with transportation.

Visit our website, Facebook or Twitter page for all the latest news about the Lexington Medical Center Foundation.

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Website: lmcFoundation.com

OCTOBER 2014

Twitter: @FoundationLMC

Facebook: Facebook.com/lmcFoundation

INTERCOM 7

IN THE SPOTLIGHT Awards, Honors & What’s Happening with LMC Employees

Employee Changes/Additions The Center for Best Practice welcomes Charlene Amick, quality review specialist.

Carolina Pulmonary would like to welcome Tammye Corbett, limited radiographer.

Chapin Family Practice would like to welcome Alison Dozier, RN, and Cristy Fox, medical office associate.

Lexington Cardiology would like to welcome Paige Geddings, business office associate, and Heather Waters, LPN. Southeastern Neurology & Memory Clinic welcomes Diana Haltiwanger, medical office technician.

The Emergency department welcomes Laura McMahan, nurse manager.

LMC Batesburg–Leesville would like to welcome Phyllis Oswald, LPN. The Columbia Medical Group would like to welcome Bernetta Stevenson, CT technologist.

Congratulations to Heather Davis-Morris, RN in the Emergency department, on the birth of baby Journey on September 5.

Congratulations to Pauline Everett, Emergency department technician, on the birth of her great-grandchild De’Nila on August 21.

Congratulations to Matt and Tiffany Foote on the birth of baby Cooper. Matt is an RVU analyst in Physician Network Finance and she serves at Lexington Sleep Solutions as an administrative assistant II. Congratulations to Krysten Hartley of 6th Medical on the birth of her son Braxton on August 8.

Congratulations to Lindsey Porter, RN at LMC Lexington Outpatient Surgery, and her husband Reggie on the birth of baby Eliza on August 28.

Congratulations to Marsha Powell, clinical educator in the Center for Best Practice, on the birth of her son Fisher Hayes on August 26. He weighed 6 lb 14 oz.

Women’s Health & Diagnostic Center welcomes Stephanie Udoh, RN.

Palmetto Family Medicine would like to congratulate Dolsie Able on completing her registered medical assistant exam.

Congratulations to Susan Crout and Teresa Russell at Women’s Health & Diagnostic Center on completing and passing the registered medical assistant exam.

Congratulations to Michael Crosland on his selection as Employee of the Month.

Michael has been a valuable member of the Engineering team at LMC Extended Care for 13 years.

In his free time, Michael enjoys hunting, fishing, riding his motorcycle, and spending time with his wife Sherry and their five children.

Retirement Congratulations to Phillip Levin, MD, on his retirement.

He was one of the first obstetricians at LMC, serving the hospital and its community for 37 years.

Congratulations to Linda Reynard, RN at LMC Lexington Outpatient Surgery, on her retirement.

Internal Medicine Associates would like to welcome Megan Varn, medical office assistant.

Recognition

LMCEC Employee of the Month

COMING SOON!

OPEN ENROLLMENT

Benefits

Congratulations to Deborah Falstad and Tracy Powell, both clinical systems analysts in Information Services, on achieving the new Epic Mammography certification.

Oh, Baby!

Congratulations to Kelly Clark at Lexington Women’s Care in West Columbia and her husband Tripp on the birth of Jackson “Jax” LeRobert Clark on August 24. He weighed 9 lb 7 oz and was 22.25 inches long.

8 INTERCOM

OCTOBER 20—30 Open enrollment is your opportunity to select the benefits options that are most important to you and your family. Look for more information on Open Enrollment in the coming weeks.

OCTOBER 2014