Intercom: November 2014

A publication for the employees & volunteers of the Lexington County Health Services District

NOVEMBER 2014

With a Little Help from Our Friends Women’s Night Out was a huge success with a little help from Lexington Medical Center’s friends!

More than 700 people attended the event on October 14 at the Columbia Metropolitan Convention Center. Women and men participated in a silent auction and visited physician exhibits.

Later in the evening, there was a fashion show that featured breast cancer survivors, dinner and a keynote address from Kate Larsen.

Diagnosed with stage II breast cancer at 46 years old, Larsen went from a seasoned fitness instructor, personal trainer and certified wellness coach to a chemo-destroyed mom of three. She shared how the power of having girlfriends in the midst of a dark and difficult journey gave her help, hope and a renewed sense of joy in her life.

“Women’s Night Out is an inspiring evening that celebrates breast cancer survivorship and encourages those currently battling this disease,” said Barbara Willm, vice president of Community Relations. “We’re also able to provide access to important resources that can help save lives in our community.”

Proceeds from Women’s Night Out benefit the Crystal Smith Breast Cancer Fund, a program through the hospital’s Foundation that helps women undergoing cancer treatment.

Intercom is published by LMC’s Marketing department. Editorial material and pictures are solicited and should be sent to Marketing.

Materials submitted for publication will not be returned unless otherwise requested. The Marketing department reserves the right to accept or deny any article and/or photo for publication.

For more information, please contact Sarah McClanahan at 936-7123 or email srmcclanahan@lexhealth.org.

NOVEMBER 2014 INTERCOM 1

Opening the Doors at Lexington Medical Park Otarre Pointe Lexington Medical Center celebrated the opening of Lexington Medical Park Otarre Pointe with a special reception on Thursday, October 9. This will be the hospital’s second Leadership in Energy and Environmental Design (LEED®) medical office building.

Physician practices and services at Lexington Medical Park Otarre Pointe include Occupational Health, Lexington Family Practice Otarre Pointe, physical and occupational therapy, and a business center for outreach education. With the first floor occupied, the second floor is ready for expansion as LMC identifies future needs. This state-of-the-art facility will serve the growing business community in Cayce as well as workers at SCANA, Amazon, Nephron Pharmaceuticals and other companies interested in the services offered at the campus.

“The No. 1 feature will be convenience for these employees and employers,” said Dana Rawl, MD, medical director of Occupational Health. This practice provides services that meet the health care needs of businesses in the Midlands, both on-site and off-site, including Department of Transportation physicals, treatment for work-related injuries,

pre-employment screenings and physicals, drug screenings and audio testing.

Additionally, Lexington Family Practice Otarre Pointe, led by Henry Martin Jr., MD, and Payton Foust, MD, provides comprehensive primary care to patients of all ages. Dr. Martin believes that the proximity to physical therapy professionals and Occupational Health will serve his patients well. “This facility reflects Lexington Medical Center’s philosophy in getting the right people and right equipment together. This area will be well-served, especially as it grows,” he said.

“This facility reflects Lexington Medical Center’s philosophy in getting the right people and right equipment together.”

— Henry Martin Jr., MD Lexington Family Practice Otarre Pointe As the latest addition to LMC’s network of care, Lexington Medical Park Otarre Pointe further enhances the hospital’s ability to deliver quality care where patients work and live.

LMC Recognized for Successful EHR Installation Congratulations to Lexington Medical Center for achieving high marks with its Epic electronic health record installation! The hospital received a Good Install rebate from Epic in recognition of the excellent quality of its EHR installation. Participation in this program helped to ensure that LMC staff was well-prepared for a successful Go-live.

“The achievement of a Good Install rebate represents the hospital’s commitment and dedication to learning from other successful implementations and establishing a foundation for long-term success with the Epic solution for LMConnect. This achievement was earned by all,” said Kathleen Herald, vice president and chief information officer.

2 INTERCOM

NOVEMBER 2014

Lexington Sleep Solutions West Columbia Earns Reaccreditation Congratulations to Lexington Sleep Solutions in West Columbia on earning reaccreditation by the American Academy of Sleep Medicine. To qualify, the sleep lab had to meet all standards for professional health care as designated by AASM. This process included a detailed inspection of the center’s facilities and staff, an evaluation of testing procedures, and ongoing assessments of physician training.

At convenient locations in West Columbia, Irmo and Northeast Columbia, patients of Lexington Sleep Solutions have access to comfortable, beautifully furnished rooms.

LexingtonSleepSolutions.com Each room has individual climate control, a queen-sized bed, television and full bath with shower. Patients can also enjoy a light breakfast in the morning.

Sarkis S. Derderian, DO, FCCP, D, ABSM, serves as medical director of the West Columbia sleep lab, and Mohamed S. Soliman, MD, FCCP, is the medical director for the Irmo and Northeast Columbia locations. In addition to the reaccreditation of the West Columbia facility, the Irmo lab is accredited by AASM and plans are in place to start the accreditation process in Northeast Columbia. This location opened in May 2014 and recently hosted an open house.

Lexington Sleep Solutions provides comprehensive care for a full range of sleep disorders, including sleep apnea, snoring, restless leg syndrome and insomnia. To schedule a sleep study at any Lexington Sleep Solutions location, call 791-2683. You can also call 936-7725 to schedule an evaluation with a board-certified sleep physician.

Celebrating 30 Years of Caring at LMCEC This fall marks the 30th anniversary of Internal Medicine Associates providing long-term care to the residents of Lexington Medical Center Extended Care. The consistent presence and around-the-clock care by these physicians has helped to build an excellent reputation for LMCEC in the community. John G. Black, MD, FACP; Stuart L. Cooper, MD; Raymond E. Diamond, DO; Richard P. Murray, MD; Gilbert L. Rogers, MD; Kirk R. Steptoe, MD; and Christopher M. Wicker, MD, currently practice at Internal Medicine Associates.

In the early 1950s, Bertha K. Rikard recognized a need for a skilled nursing facility and founded Rikard’s Nursing Home. As clinical and documentation needs became more challenging, Rikard knew she needed help and thought of her personal physicians at Internal Medicine Associates.

“In those days, each of us had a day off post-call and that provided us the opportunity to give it a try. This wouldn’t affect our office or call schedules, and we may still have a few hours off.

We’re still there after 30 years,” said Dr. Black, an original physician at Internal Medicine Associates who provided care at Rikard’s.

NOVEMBER 2014

Rikard’s relationship with Internal Medicine Associates A Lexington Medical Center Physician Practice also reached Lexington Medical Center. From 1988–89, Dr. Black served as the hospital’s chief of staff and participated in discussions with its board of directors about purchasing the facility from the Rikard family. A few years later, in January 1996, Internal Medicine Associates became one of the first physician practices to join the LMC network of care. All of the physicians at the practice also rotate terms as medical director for the facility. Dr. Cooper currently serves in this role.

“Thirty years is quite a legacy. Our plan is to continue to provide this care as long as LMC needs us,” Dr. Black said.

PRACTICE PROFILE

Lexington Medical Center is proud to welcome Jessica P. Floyd, MD, to its network of care A Lexington native and board-certified neurologist, Dr. Floyd received her bachelor’s degree in biology with a minor in chemistry from Presbyterian College in Clinton, S.C. before completing her medical education at the University of South Carolina School of Medicine in Columbia.

She completed her internship and neurology residency at Mayo Clinic in Jacksonville, Fla., where she participated in four years of rigorous neurology training with research rotations in neuroimmunology at Mayo Clinic in Rochester, Minn. during her internship. Following her time at Mayo Clinic, Dr. Floyd returned to S.C. to complete a fellowship in clinical neurophysiology with an emphasis in electroencephalography (EEG) and epilepsy at the Medical University of South Carolina in Charleston.

Dr. Floyd proudly joins Dr. Donald E. Schmechel at Southeastern Neurology & Memory Clinic.

She specializes in evaluating and treating patients with epilepsy, multiple sclerosis, and demyelinating and autoimmune disorders that affect the nervous system. Dr. Floyd also treats patients with general neurologic concerns and those concerned about lowering their personal or family risk of stroke, or the possibility of cognitive decline that can occur with age and the accumulation of chronic diseases, such as diabetes, pre-diabetes, high blood pressure and high cholesterol.

A Lexington Medical Center Physician Practice

Now Accepting Patients 146 North Hospital Drive, Suite 500 West Columbia, SC 29169 (803) 936-7076 seNeurologyandMemory.com INTERCOM 3

Running for Responders

Congratulations to the LMC employees who placed in their age groups!

2nd place overall male–Eric Ashton 1st place–Robin Carpenter 3rd place–Sissy Rosebrock 2nd place–Pam Inman 3rd place–Mark Stout

Lexington Medical Center supported the second annual Stephen Siller Tunnel to Towers South Carolina 5K Run & Walk on September 19 in Columbia’s Vista. Thousands of first responders, soldiers and community members participated, including more than 200 LMC employees who honored the memory of specific first responders who died on 9/11. Proceeds from this event benefit the building of smart homes for quadruple and triple amputee veterans from the wars in Iraq and Afghanistan through the Tunnel to Towers Foundation “Building for America’s Bravest” program.

The 3.1-mile route began near Colonial Life Arena and ended at the 9/11 Remembrance Memorial on Lincoln Street, crossing the Blossom Street Bridge and the Gervais Street Bridge. After the event, participants enjoyed a free celebration that included a concert with GRAMMY-nominated country artist Hunter Hayes.

DISCOUNTED REGISTRATION NOW OPEN.

Half-Marathon $25 8K Run $10 Catering with Convenience 3-Mile Walk $5 State House Columbia, SC

SATURDAY

NOVEMBER 8, 2014

REGISTER: STRICTLYRUNNING.COM/ADSCRLGNLMC.ASP 4 INTERCOM

In the hustle and bustle of the holidays, let Lexington Medical Center and the Terrace Café take something off your plate by putting something on it!

LMC employees, volunteers and chaplains can order delicious desserts, entrées ande TePrraceieCafes~ s t a e M and sides from the Holit dto yoau byyLexington Medical Centercaanusde thof limited storagesh,spchacece,kweandask , ca Be ~ brough Terrace Café. Payroll ur order. deduction place yo pt payroll s sheet to We acce back of thi soon as possible. the t ou as Please fill ur order deduction, cash, pick up yo that you it cards.

Items credit/deb Available check and credit/debit cards are accepted.

Pies Visit LexLoop for your order form today!

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NOVEMBER 2014

Whom Will You Do It For?

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Email webmaster@lexmed.com to submit your flu vaccine photo and post it on Facebook, Twitter and Instagram using the hashtags #NotJustForYou! and #FluVaccine.

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Free flu vaccines are available Monday–Friday from 7:30 a.m.–4:00 p.m. for employees, volunteers and chaplains in the Employee Health Clinic.

No appointment is necessary. By being vaccinated, you protect yourself from getting sick and passing FLU VAC influenza to patients, co-workers, family members It’s not and others. ng

Laura Mehaffey, quality assurance coordinator for Revenue Integrity, has turned her passion into a way to improve lives. As a lifelong fan of comics, she decided to take her extensive collection and share it with others by founding Carolina Manga Library, a nonprofit organization dedicated to promoting literacy using graphic novels.

Her team of librarians travels the U.S. to set up free libraries of graphic novels at events, festivals and conventions. They boast more than 3,000 books in their collection and provide readers’ advisory services to parents and fans, as well as speak to schools about improving the view of graphic novels.

“Many people don’t realize that reading a graphic novel can improve literacy as much as reading a regular novel. The stories are often just as complex and vocabulary-driven as the newest bestseller,” Mehaffey explained.

Since April 2013, Carolina Manga Library has participated in nearly a dozen shows around the country, and helped more than 10,000 people improve their view of comics and find new series to enjoy. For more information on how you can help, visit igg.me/at/carolinamangalibrary.

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We all know Lexington Medical Center employees are a dedicated group.

Intercom wanted to see how our staff members give back to their communities.

This column highlights the “Good Works” of LMC employees.

M e d ic al C

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EACH MONTH, GUEST SERVICES WILL HIGHLIGHT A SERVICE EXPECTATION IN INTERCOM.

Service Expectations Even when phone calls don’t apply to me, I will take care of the caller.

Receiving phone calls in departmental settings can be challenging; however, answering a call that “does not apply” to you can be an opportunity to assist someone. It may require making contacts or finding out information before answering a caller’s questions.

Nonetheless, passing a call or thinking that a call does not apply to you may make you appear apathetic or as if you do not care enough to address the caller’s concerns.

I will not transfer lost calls.

When a patient or family member does not know a phone extension, it is our responsibility to ensure that his or her questions are answered. This may mean putting the individual on hold while you do your research or find the right person. If that is not possible, it is essential to get as much information as you can and have the proper party return his or her call.

NOVEMBER 2014

Let’s Celebrate Join Lexington Medical Center at the 2014 Fall Celebration picnics and Lexy Awards!

LMC Irmo Tuesday, November 4 11:30 a.m.–2:00 p.m.

Sumter Cardiology Thursday, November 6 12:00 noon–2:00 p.m.

LMC Lexington Wednesday, November 5 11:30 a.m.–2:00 p.m.

Main Campus Friday, November 7* 11:00 a.m.–2:00 p.m.

4:30–7:00 p.m.

Main Campus, Sunset Café Wednesday, November 5 1:30–3:30 a.m.

3rd Shift

*Lexy Awards begin at 12:00 noon.

INTERCOM 5

Answering a Call of Duty All Practices Are Live on the LMConnect Physician Network EHR! IMPLEMENTATION PHASE COMPLETE

EHR Tip: Chart Alerts Chart alerts within LMConnect Physician Network EHR are a convenient way to supplement and highlight important clinical information documented within the patient’s chart. Chart alerts display in red across the Clinical Desktop and Clinical Toolbar whenever the patient is in context.

Physicians, mid-level providers and clinical staff have access to add and edit existing chart alerts via the Information icon i. General predefined alerts are available as well as the option to enter more specific chart alerts via free text in the Adhoc Alerts section.

Team Green covers this functionality as well as other optimizations during training and implementation. If you would like more information, please log a HEAT ticket via LexLoop and Team Green will be happy to assist you.

LMC Struts Its Stuff Lexington Medical Center was the presenting sponsor of the annual Irmo Okra Strut from September 26–27. The two-day festival celebrated more than 40 years of food, live music, okra and entertainment, including a street dance, parade, arts and crafts, and amusement rides. Each year, more than 50,000 people attend the Okra Strut, which benefits civic and school organizations, scholarships and improvements of public areas.

Dr. O. Strut

David Winn, MD, and LaShell Head, nurse practitioner, participated in the annual Irmo Okra Strut Parade with their co-workers from LMC Irmo.

6 INTERCOM

Congratulations to Theresa Prince, certified family nurse practitioner for Lexington Medical Center’s urgent care centers, on her selection as Air National Guard Assistant to the Chief of the Nurse Corps, Office of the Surgeon General! She will serve as the adviser to the Assistant Surgeon General, Medical Force Development and Nursing Services on policies and procedures related to Air National Guard members who are assigned to Nursing Services. This duty, which will hold the rank of Brigadier General once approved by the Senate, also involves traveling back and forth to the Pentagon in Washington, D.C. Prince started her career in the United States Air Force more than 35 years ago. “My service began as an enlisted airman, spending four years on active duty. Once discharged, I joined the Air Force Reserve Command, where I served as an aeromedical technician,” Prince said.

It was during this time that she received her bachelor’s degree in nursing and a commission as a 2nd Lieutenant to work as a flight nurse at Westover Air Reserve Base in Massachusetts. She then completed a master’s degree in nursing at the University of Massachusetts.

“I relocated to South Carolina and transferred to the South Carolina Air National Guard, 169th Fighter Wing. I now serve to fulfill the Wing’s mission of providing a trained and equipped citizen fighting force that exceeds the capability of any Guard, Reserve or active-duty Air Force unit in the protection and defense of state and nation.”

In addition to multiple deployments in support of U.S. military operations throughout her career, Prince became the first Nurse Medical Group Commander of the 169th Medical Group at McEntire Joint National Guard Base in 2008. In this role, she maintains the health and medical readiness of more than 1,300 combat-deployable guardsmen and 150 active-duty airmen.

NOVEMBER 2014

FOUNDAT IO N F OC U S Gifts from the Lexington Medical Center family and the community make it possible for the Lexington Medical Center Foundation to support the hospital’s mission — providing quality health services that meet the needs of our community.

Gifts Honoring Caregivers The Lexington Medical Center Foundation would like to recognize the caregivers who were recently honored for providing exceptional care.

Patients and families can honor caregivers with a Grateful Patient contribution, which supports programs such as the Cancer Care Fund, nursing scholarships and the We Care Fund.

Year in Review As the hospital’s 2013–2014 fiscal year comes to a close, the Foundation is proud to report on some of the initiatives supported by LMC employees and community donors.

Cancer Care Many Foundation programs assist cancer patients who are newly diagnosed, undergoing treatment or entering remission.

The Foundation provided more than $10,000 in assistance to more than 50 women for cancer support items from Becky’s Place.

Since January 2014, the Mobile Mammography unit has performed more than 1,400 mammograms.

Twenty-four nurses received assistance for in-depth oncology education.

Education Assistance

Sally Herpst, MD, with members of the LMC Lexington Urgent Care team

Each year, the Foundation’s Grants Committee reviews and selects scholarship recipients.

The committee awarded 47 college scholarships that totaled more than $260,000. LMC employees received 18 of those scholarships.

Erik Crook, MD, of The Columbia Medical Group

Eddie Williams III, MD, of The Columbia Medical Group

Each summer, high school students can participate in a 30-day hospital internship.

This year, LMC selected 62 students for the Partners Program.

Patient Care Support The Foundation provided more than $26,000 to assist cancer and diabetic patients with fitness workouts at Health Directions that were specific to their physical needs.

The Special Care Nursery received more than $10,000 to provide CPR kits to parents of special care infants.

More than $19,000 went toward the purchase of patient scales for Discharge Planning.

Transportation Assistance & Project Prescription This year, the Foundation provided more than 3,500 vouchers to in-need patients for transportation to and from treatment, and medication assistance.

2014

Visit our website, Facebook or Twitter page for all the latest news about the Lexington Medical Center Foundation.

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Website: lmcFoundation.com

NOVEMBER 2014

Twitter: @FoundationLMC

Facebook: Facebook.com/lmcFoundation

INTERCOM 7

IN THE SPOTLIGHT Awards, Honors & What’s Happening with LMC Employees

Employee Changes/Additions Lexington Pediatric Practice would like to welcome McKenzie Cliborne, business office associate.

Lexington Medical Specialists welcomes Teresa Frazier, practice manager.

Lexington Oncology welcomes Jennifer Corbett, business office associate, Christina Hensarling, medical assistant, Teresa McClain, A/R specialist, Vesta Morris, business office associate, and Michelle Pruitt, medical assistant.

Palmetto Family Medicine welcomes Brittney Hall, business office associate, Chiquila Talford, medical office technician, and Erin Yandell, RN.

Carolina Pulmonary would like to welcome Tammye Corbett, limited radiographer.

Congratulations to Tim Flint on his promotion to director of Perioperative and Anesthesia Services. Tim joined LMC in 2008 as director of Anesthesia Services.

He is a certified registered nurse anesthetist with more than 16 years of experience as a director.

LMCEC Employee of the Month Congratulations to Charla Hack on her selection as Employee of the Month.

Charla has been a social worker at Lexington Medical Center Extended Care for four years. She is always kind and compassionate, and has a smile on her face. In her free time, Charla enjoys cooking for her husband, taking care of her two cats and tending to her garden.

Lexington Endocrinology welcomes Brian Plane, practice manager.

Information Services welcomes Tom Tan as director of Business Services. With more than 18 years of Information Services experience, he has extensive knowledge of PeopleSoft and business processes.

Lexington Cardiology would like to welcome Heather Waters, LPN, and Catherine Gordon, business office associate.

Marketing would like to welcome Carey Clark, marketing coordinator.

Recognition

Oh, Baby!

Congratulations to Dolsie Able and Kay Robinson at Palmetto Family Medicine on completing the registered medical assistant exam.

Congratulations to Britney Amaker, medical office associate at Lexington Family Practice Ballentine, and her husband Kipp on the birth of twins, Hubert Legree III and James Rhodes, on September 11.

Congratulations to Stephanie Braithwaite in the Emergency department on successfully completing the certified emergency nurse (CEN) exam.

Congratulations to Jennifer Rogers, RN, CAPA, at LMC Irmo Ambulatory Surgery on achieving national certification.

Wellness Corner You asked and we listened! Effective November 1, Health Directions will open earlier each morning. The new hours will help to better serve your early morning fitness needs and give you more time to start your day with a workout.

NEW HOURS Monday–Thursday: 5:00 a.m.–8:00 p.m.

Friday: 5:00 a.m.–6:00 p.m.

Saturday: 7:30 a.m.–12:00 noon Sunday: 1:30–6:00 p.m.

Be sure to check out the group fitness class schedule at lmcHealthDirections.com. And don’t forget that employees are eligible for full reimbursement of their fees if they visit Health Directions 10 times per month for the 12 months of their membership!

8 INTERCOM

Wedding Bells Best wishes to Lauren “Ali” Freeman, certified medical assistant at Lexington OB/GYN, on her marriage to Doug Oswald. The couple wed on September 20.

Best wishes to April Gibson, RN at Lexington Pediatric Practice, on her engagement to Anton Britton.

Congratulations to Delaine Barefoot at Lexington Women’s Care in West Columbia and her husband Chris on the birth of Eva Grace on September 10. She weighed 7 lb 1 oz and was 19 inches long.

Congratulations to Gregory Lyman, MD, at Women’s Health & Diagnostic Center on the birth of his granddaughter Selah Grace Detty on October 2.

Congratulations to Amy McCraw at Lexington Medical Park Otarre Pointe Rehabilitation Services, her husband Brent and son Baskins on the birth of Crew Eli on September 2.

Congratulations to Bridgette Thomas of Lexington Women’s Care in West Columbia and her husband Bryan on the birth of Emma Hazel on September 28. She weighed 6 lb 3 oz.

NOVEMBER 2014