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A publication for the employees & volunteers of the Lexington County Health Services District

MAY 2014

Shining Bright in Palmetto Gold

Three Lexington Medical Center nurses have been honored with this year’s prestigious Palmetto Gold awards. Michelle Gilland, Paula Parks and Sharon Young received the award, which recognizes 100 nurses from across South Carolina each year for excellence and commitment to the nursing profession. The South Carolina Nurses Foundation presented the Palmetto Gold awards at a gala banquet in April. Employers throughout the state nominate nurses for the Palmetto Gold Award. Nominees must meet four criteria: • Promotes and advances the profession of nursing in a positive way in the practice setting or in the community; • Displays exceptional caring and commitment to patients, families, student nurses and colleagues; • Demonstrates leadership and assists others in growth and development; • Promotes the profession of nursing and contributes to the advancement of nursing through civic, community and/or professional association activities.

Michelle Gilland, CCRN As a leader and mentor for MICU/CCU, Michelle easily adapts to role transitions while maintaining high practice standards. She has been involved with performance improvement initiatives that have dramatically affected patient outcomes through her work with several committees, including the ICU Evidence-based Practice Committee, Skin Prevalence Committee and Inpatient STEMI team. Michelle also participates in mock rapid responses and STEMI alerts. She excels with patient and family engagement, routinely demonstrating a professional and holistic approach to understanding some of life’s most difficult decisions. Currently working on her master’s degree, she is certified in advanced stroke life support and critical care nursing. She also serves as an American Association of Critical-Care Nurses ambassador.

Paula Parks, RNC-LRN A lifelong learner, Paula’s career in the Special Care Nursery demonstrates her quest for knowledge. Before becoming a registered nurse, she served as a licensed practical nurse and a nurse technician. Paula has also achieved national certification in her specialty and encourages others to continue their education. She provides educational handouts, posts best practice information and conducts presentations. A member of the Hospital Practice and Medication Safety committees and chair of the Unit Based Practice Committee, Paula collaborated with Pharmacy to develop a safe medication practice for dopamine drip calculations and concentrations for neonates. She also developed charts with weight-based calculations for critical neonatal medications. With this chart, medication-dosing errors have been eliminated.

Sharon Young, CEN Sharon continually challenges staff and leaders in the Emergency department to make improvements to increase patient satisfaction, decrease turnaround time and improve overall quality. Most recently, her initiative for Fast Track patients reduced door-to-room times from 40 minutes to 17 minutes. Not only does she work to improve quality through initiatives, Sharon encourages staff to pursue national certification by hosting review sessions and paying for nurses to take the exam. Her first effort increased the number of certified emergency nurses by 67 percent. Sharon also serves on many hospital committees, including Emergency Preparedness, Chest Pain, Trauma and Hospital Revenue. As a result of her involvement in revenue tracking, returns are up 11 percent over projections to date.

Thank you to our 2014 Palmetto Gold recipients for your dedication to Lexington Medical Center and the community. Congratulations!

Intercom is published by LMC’s Marketing department. Editorial material and pictures are solicited and should be sent to Marketing. Materials submitted for publication will not be returned unless otherwise requested. The Marketing department reserves the right to accept or deny any article and/or photo for publication. For more information, please contact Sarah McClanahan at 936-7123 or email srmcclanahan@lexhealth.org. MAY 2014 INTERCOM 1


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Lexington Medical Center’s volunteers celebrated Volunteer Week with a luncheon, as administrators, directors and managers applauded their dedication and commitment to service.

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Celebrating Our Volunteers

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In 2013, more than 350 LMC volunteers spent more than 67,775 hours delivering flowers and AO R DIN A RY H cards, staffing information desks, facilitating pet therapy and assisting patients in departments LMC VOLUNTEERS throughout the hospital network. And the volunteers give more than their time. Through the Volunteer Auxiliary, they have purchased needed equipment for the hospital and awarded more than $70,000 in nursing scholarships this year to high school graduates and those pursuing continuing education in a nursing career. The volunteers have also raised money for the Emergency Care Fund, which helps employees in need. Thank you to our volunteers for all you do for LMC and our community. Dianne Hill and Fran Bond receive Lifetime

Member awards for volunteering at LMC for more than 15 years.

May is Better Speech & Hearing Month Speech-language pathologists (S-LP) work with people of all ages for a variety of communication and swallowing disorders. To work in a hospital, an S-LP must have completed a bachelor’s degree and a two-year master’s degree in communication disorders. Common communication disorders include receptive and expressive aphasia, dysarthria and apraxia of speech. Any of these impairments can occur after a stroke or other neurological injury. S-LPs also work with patients who have dysphagia, or difficulty swallowing, as a result of stroke, surgery, radiation therapy, etc. Dysphagia is a serious disorder that puts patients at risk for aspiration pneumonia. With all of these conditions, S-LPs can help patients to improve their skills and quality of life. If your patient could benefit from an S-LP, please ask for a physician’s order.

Monroe Brown received the Volunteer of the Year award for giving 890 hours of service in 2013. He’s pictured with LMC President & CEO Mike Biediger and Volunteer Services Director Ann Bethea.

Lew Jernigan receives the Community Volunteer of the Year award from LMC Foundation Executive Director Tim James. Lew and his dogs are pet therapy volunteers at LMC.

TYPES OF COMMUNICATION DISORDERS • Receptive (what a patient understands) and/or expressive (what a patient says) aphasia is an impairment of language. • Dysarthria is a weakness in the muscles that produce speech, often making a patient’s speech slurred or unintelligible. • Apraxia of speech hinders a patient’s ability to say what he or she intends; patients often complain that they “can’t get the words out.”

Mary Young (43 years), Doris New (37 years), Inge Marks (31 years), Marilyn Bundrick (34 years) and Faye Smith (41 years) have each volunteered at LMC for more than 30 years. 2 INTERCOM

MAY 2014


LMC to Offer Transcatheter Aortic Valve Replacement In the coming weeks, Lexington Medical Heart Center will begin offering transcatheter aortic valve replacement, known as TAVR. This state-of-the-art cardiovascular technology allows doctors to replace the aortic valve without open heart surgery. with severe aortic stenosis who are not candidates for open heart surgery because of their age, history of heart disease or other health issues. Patients with severe aortic stenosis have a narrowed aortic valve that does not allow blood to flow efficiently. As the heart works harder to pump enough blood through the smaller opening in the valve, the heart eventually becomes weak. Over time, that can lead to life-threatening heart problems.

Illustrations courtesy of Edwards Lifesciences

“TAVR is the single most important advance in interventional cardiology since coronary angioplasty,” said Dr. Robert Leonardi of Lexington Cardiology. He will perform TAVR procedures as part of a highly skilled cardiac care team that includes Dr. Robert Malanuk of Lexington Cardiology, Dr. Jeffrey Travis of Lexington Cardiovascular Surgery and Dr. Virgil Kenneda of Lexington Medical Anesthesiology, as well as nurses and technicians. Currently, TAVR is for patients

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A delivery catheter is placed in the diseased aortic valve.

Doctors deploy the new aortic valve from the delivery catheter.

The new aortic valve functions immediately.

TAVR offers a less-invasive option than open heart surgery. To replace the diseased aortic valve, the new aortic valve is compressed into a tube-like device called a delivery catheter that’s slightly wider than a pencil. Doctors insert the delivery catheter and the new aortic valve into an artery and thread the catheter through the body to the inside of the diseased aortic valve. Then, doctors deploy the new valve from the delivery catheter inside the diseased aortic valve, which becomes the anchor for the new valve. The new valve is functional immediately and normal blood flow is restored. “The main benefit is that patients feel better and live longer,” Dr. Leonardi said. Studies show that TAVR reduces the mortality rate in patients by 20% in the first year after the procedure. “Patients often want to know if there’s something we can do to make them feel better,” he added. “TAVR allows that to happen.”

NURSES WEEK 2014

Nurses Leading the Way Celebrated from May 6–12, National Nurses Week honors all nurses — from staff nurses and educators to nurse practitioners, nurse researchers and nurse leaders — for dedicated service and a strong commitment to patient safety. This week is also an opportunity to say “thank you” for all that nurses do for their patients, employers and communities. At Lexington Medical Center, we know that our hospital has the most caring and compassionate nurses anywhere. We applaud our nurses for the excellent care they provide to our patients. Thank you, nurses!

Join Lexington Medical Center for a free Physician Lecture Series For more than 40 years, Lexington Medical Center has been dedicated to improving the health of its community through early education, detection and diagnosis of disease and illness. The hospital’s free monthly physician lecture series is one way it supports this commitment. Physicians provide information on topics most relevant to your health and answer your questions. Recent lectures have focused on memory loss, acute heart attacks and stroke. If you would like promotional materials for any of the LMC lectures for patients in your area, contact Marketing at 791-2191.

Transcatheter Aortic Valve Replacement (TAVR) Robert A. Leonardi, MD Lexington Cardiology

Monday, May 19 • 6:00 p.m. Lexington Medical Park 1 Auditorium Lexington Medical Center

Physician

Light Refreshments. Free to the Public. Visit LexMed.com for upcoming topics and dates. MAY 2014

INTERCOM 3


F OUNDATION F OCUS EACH MONTH, GUEST SERVICES WILL HIGHLIGHT A SERVICE EXPECTATION IN INTERCOM.

APPEARANCE/PRESENTATION —————————————————— I will follow the dress code, wear my ID badge and look professional at all times. Appearance is one of the first and last impressions for patients. As health care professionals, not only does our appearance represent our positions or specialties, but it is also a reflection of Lexington Medical Center. Cleanliness of uniforms and clothes is an essential expectation for health care professionals. In addition, as required by the Lewis Blackman Hospital Patient Safety Act, employees at health care facilities must wear IDs that are large enough to see any specialty abbreviations. We should also introduce ourselves to patients when interacting or performing any medical treatment. —————————————————— I will not speak negatively nor discuss problems in front of patients/customers. Comments, opinions and problems need to be addressed in areas that are not public places. We need to keep the discussion of today’s issues — work-related, schedules, last night’s events or news — to a minimum. Conversations with our patients should be light and reassuring, focusing on them and their families. APPEARANCE/PRESENTATION

SAVE THE DATE

iConnect Service Fair Lexington Medical Park 1 Auditorium Thursday, June 12 11:00 a.m.–3:00 p.m. 4 INTERCOM

Gifts from the Lexington Medical Center family and the community make it possible for the Lexington Medical Center Foundation to support our mission — providing quality health services that meet the needs of our community.

Corporate Support

Board-elected Officers

COMPORIUM In April, the Lexington Medical Center Foundation welcomed Comporium as a returning Corporate Sponsor for 2014. Comporium has been an active partner of the Foundation since 2008 through sponsorship, the Ambassador Program and event participation. Comporium provides a variety of communication services to residents in Lexington County and surrounding communities.

The Foundation is pleased to announce the elected officers of its board of directors for 2014.

Al Harmon, vice president and general manager of Comporium Midlands, and Tim James, the Foundation’s executive director and vice president

BLUECROSS BLUESHIELD OF SOUTH CAROLINA The Foundation would like to thank BlueCross BlueShield of South Carolina for its continued commitment to the Colon Cancer Challenge as a sponsor and participant. A number of BlueCross BlueShield employees participated in this year’s event, which funds colon cancer screenings for underinsured and uninsured community members.

Celebrating LMC Doulas In honor of Doula Month, the Lexington Medical Center Foundation would like to recognize the LMC doulas for the extraordinary care they provide new mothers and families. The Foundation is proud to support this nationally recognized program. It was the first of its kind in the Southeast and has served as a benchmark for other hospital-based programs across the country. Since the program began 20 years ago, the LMC doulas have supported more than 7,100 families through the birthing process. Visit our website, Facebook or Twitter page for all the latest news about the Lexington Medical Center Foundation.

• Thad Westbrook, partner at Nelson Mullins Riley & Scarborough, LLP and longtime Foundation member, was re-elected as chair. • Justin Strickland, president of Southern First Bank, will serve as vice chair. • Donny Burkett, executive vice president and certified public accountant at Burkett Burkett & Burkett, CPA, PA, was re-elected as treasurer. Burkett is a standing member of the Foundation who also serves on the Cancer Care Fund Council. • Harold Wray, owner of Wray Automotive, was appointed as secretary. He has supported the Foundation since 2003.

Save the Date 3RD ANNUAL

Celebrate the lives of cancer survivors at the 3rd Annual Cancer of Many Colors, presented by the Lexington Medical Center Foundation, on Thursday, May 22 at Private Property Restaurant in Lexington from 6:00–9:00 p.m. At this exciting event, sample signature cuisine from Private Property and enjoy music by The Catalinas. Proceeds benefit the Cancer Care Fund, which helps patients in need by purchasing critical medications and supplies, and providing emergency assistance with living expenses. Tickets are $60 each. For more information or to purchase tickets, call 791-2540. Website: lmcFoundation.com Twitter: @FoundationLMC Facebook: Facebook.com/lmcFoundation MAY 2014


UEF Fundraising Breaks Record More than 3,000 Lexington Medical Center employees donated to the 2014 Universal Employee Fund Campaign! This year, the LMC Foundation received $703,054 and counting. These funds will assist employees who are experiencing emergencies or severe hardships and support programs that enhance patient care, such as the We Care Fund, Project Prescription and the Emergency Care Fund. The 2014 UEF Campaign ended on April 11 after a week of celebration luncheons where UEF donors enjoyed delicious food from Southern Way Catering and won fantastic prizes, including electronics, gift cards, University of South Carolina baseball tickets and annual leave.

MAY 2014

LMC Honored for Excellence in Stroke and Heart Care

2014

For the fourth time, Lexington Medical Center received a “Gold Plus” Quality Achievement award for stroke care from the American Heart Association and American Stroke Association’s Get With The Guidelines®–Stroke program. The “Gold Plus” award is the highest honor bestowed to hospitals for stroke care and recognizes commitment and success in implementing excellent care for stroke patients. “Lexington Medical Center is proud to receive this award as it demonstrates our commitment to being one of the top hospitals in the country for providing effective, evidence-based stroke care,” said Vicky Hicks, RN, BSN, CPHQ, outcomes coordinator. The honor goes to hospitals with excellent adherence to stroke quality indicators and measures, including aggressive use of proven medications, therapy, cholesterol-reducing drugs and smoking cessation, all aimed at reducing death and disability, and improving the lives of stroke patients. In addition, LMC received the American Heart Association’s “Target: Stroke” award for the first time. This award recognizes hospitals that give stroke patients prompt, guideline-based treatment that’s shown to have a significant effect on recovery. The American Heart Association also awarded the hospital with its Bronze Achievement Award for the Get With The Guidelines–Heart Failure program and its Gold Achievement Award for the Get With The Guidelines–Resuscitation program. These awards recognize the hospital’s efforts to improve patient care and outcomes for heart failure and cardiac arrest patients, respectively. LMC is certified by Det Norske Veritas Healthcare, Inc. as a Primary Stroke Center in the Midlands. The certification program recognizes organizations that follow the best practices for stroke care. Achieving Primary Stroke Center certification indicates the hospital’s dedication to cultivating better outcomes for patients. INTERCOM 5


ABOUT COLON CANCER • Colon cancer is the only form of cancer that is preventable.

On a Roll to Raise Awareness Nearly 200 people participated in the 5th annual Lexington Medical Center Colon Cancer Challenge on Saturday, March 29 at Dutch Fork Middle School. Some even traveled across the state to participate in the 5-, 15-, 25-, 50and 65-mile bike rides that raised awareness and funds for colon cancer. Gary Johnson, a one-year colon cancer survivor, and his brother, Steve, traveled from Augusta.

“When I was diagnosed with stage IV colon cancer, it wasn’t detected with a screening. I went to the doctor with symptoms,” said Johnson. “It’s worthwhile to be screened, and this event encourages others to be involved in the process.” The Colon Cancer Challenge isn’t the only cycling event that Johnson will ride in this year. He’s participating in the Assault on Mt. Mitchell later this month in Spartanburg. Colon cancer is the second leading cause of cancer death in the United States. Each year, more than 2,000 South Carolinians are diagnosed with colon cancer and 800 die from the disease. But it’s also one of the most preventable forms of cancer — and treatable when detected early. Unfortunately, not everyone receives proper screening. “Ultimately, the Colon Cancer Challenge is a day to raise awareness,” said Barbara Willm, vice president of Community Relations. “This year, we raised more than $7,000 to provide screening colonoscopies for uninsured patients in the Midlands.” This year’s Colon Cancer Challenge was also a special tribute to Edwin Hudson, MD, a Lexington Medical Center radiologist and avid bike rider, who was killed in a tragic cycling accident in 2013. 6 INTERCOM

• The best way to screen for colon cancer is a colonoscopy, which is an examination of the large intestine using a lighted tube. • In general, doctors recommend that people undergo a colonoscopy every 10 years beginning at age 50. AfricanAmericans should begin screening at age 45. • Early detection and intervention can reduce mortality from colon cancer by up to 90%. SOURCE: American College of Gastroenterology

Join Team LMC

to honor first responders and military service members who have sacrificed in the line of duty.

Friday H September 19 H 7:00 p.m. COST: $25 HOW TO REGISTER: 1) Visit T2TRun.org 2) C  lick on the South Carolina event 3) Click Register on the right side of the page 4) Enter the promotional code “LMC” and click apply

SUPPORTED BY

5) Choose the number of Team LMC participants you would like to register 6) Click the Register button and fill out the remainder of the form

T-shirt! All Team LMC participants will receive a free MAY 2014


At Lexington Medical Center, our Medical Staff leaders are dedicated to serving our patients and community. They serve on hospital committees and as medical directors, but they also spend time with their families and have interesting hobbies. Each issue, Intercom tells their stories from “Inside the Doctors Lounge.” —————————————————————————

Meet Dr. Beverly Daniel

Giving to Our Community Lexington Medical Center and its employees are dedicated supporters of organizations around the Midlands, including MedNeed of S.C., a program that provides medical equipment to uninsured and in-need people in S.C. Through referrals from free medical clinics, government agencies and individuals, these people have access to wheelchairs, hospital beds, mobility and orthopaedic devices, ramps and more. While most of the equipment has been donated and refurbished, MedNeed of S.C. does purchase some new items, such as incontinence supplies, diabetic supplies, shower chairs and grab bars. “The support from Lexington Medical Center will help to keep our doors open and provide funds to purchase equipment when donations are not enough,” said Hubert Smoak, founder and chief operating officer of MedNeed of S.C. “Our clients are solely the uninsured and indigent of our state. I see the impact of each donation in their faces every day.”

HOLIDAY HOURS MOTHER’S DAY Sunday, May 11 CLOSED

MEMORIAL DAY Monday, May 26 5:45 a.m.–2:00 p.m. (holiday class schedule)

MAY 2014

Board-certified Pathologist. Chair of the Institutional Review Board. Mother. Medical Director of Cytology and Transfusion Medicine. Animal Lover. Teacher. Dr. Daniel didn’t start college with aspirations of becoming a 1. W  hat is your pathologist. In fact, she strongly considered marine biology and favorite word? Travel veterinary medicine. Because she was still undecided the first year after college, she went on to study medical technology at 2. W  hat is your the Medical University of South Carolina in Charleston. She also least favorite word? Boring began working for a pathologist. “That was the moment when I decided to become a doctor and, specifically, a pathologist. I 3. W  hat sound or never wavered and truly love my job!” noise do you love? My parrots A graduate of MUSC, Dr. Daniel completed anatomical laughing and clinical pathology residencies there as well as a cytology fellowship. She was also well-trained in forensic pathology. 4. What profession other than your She is a Fellow of the College of American Pathologists and own would you a Diplomate of the National Board of Medical Examiners. like to attempt? Her expertise includes multiple areas of surgical pathology, Zoo veterinarian cytopathology, blood banking and autopsy. And she taught specializing in neuropathology as a clinical assistant professor at the exotic animals University of South Carolina School of Medicine in Columbia from 1993 to 2006. In addition to her work at Pathology Associates of Lexington, Dr. Daniel serves as chair of Lexington Medical Center’s Institutional Review Board. “Our mission is to help researchers conduct scientific studies in a way that protects the rights and welfare of research participants. It sounds simple and straightforward, but this must be accomplished using a structured approach while following guidelines mandated by the Department of Health & Human Services and the Food and Drug Administration.” She has served on the IRB since 1992. Dr. Daniel continues her commitment to LMC as vice chief of Pathology, medical director of Cytology and Transfusion Medicine, medical advisor for the LMC School of Medical Technology and a member of the Health Informatics Committee. On this committee, she represents the Anatomic and Clinical Laboratory departments. “My role is to act as a liaison between the lab and Epic system. I am also responsible for surgical pathology quality assurance.” She extended her work into the community when she served on the board of directors for the American Red Cross Central South Carolina Chapter and the Richland County Coroner’s Association. At home, Dr. Daniel has been married to a veterinarian for 20 years. They have two children, ages 16 and 18. The family has three small dogs, two cats and five parrots. In her free time, Dr. Daniel enjoys traveling with family, animal husbandry, cooking, gardening and reading. INTERCOM 7


IN THE SPOTLIGHT Awards, Honors & What’s Happening with LMC Employees

LMCEC Employee of the Month Congratulations to Leasher Burns on her selection as Employee of the Month. Leasher has been employed in the Laundry department at Lexington Medical Center Extended Care for 12 years. An asset to the department, she is very dependable and always willing to help in other areas. In her free time, Leasher enjoys spending time with her grandchildren and attending church.

Employee Changes/ Additions

Retirement

Lexington Family Practice Ballentine would like to welcome Rajneet Cheema, medical assistant, Jessica Derricott, medical office technician, Rebecca Gandy, medical office associate, and Tricia White, LPN.

Congratulations to Frances Brown, clinical application analyst in Information Services, on her retirement. Frances dedicated 30 years of service to LMC — 28 of those years in Pharmacy.

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Internal Medicine Associates is proud to welcome Stuart L. Cooper, MD.

Congratulations to Roy Watkins, groundskeeper for Environment Services, on his retirement. Roy served LMC for more than a decade.

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Physician Network Finance would like to welcome Byron Davis, financial analyst. • • • • • • • • • • • • • • • • • • • • • •

Lexington Oncology would like to welcome Emanuela Edwards, medical assistant; Kristen Jones, medical assistant; Tammy Maroney, RN, BSN, OCN, clinical oncology nurse coordinator; ArToya McMullen, pharmacy technician; and Ann Meek, RN, OCN, CCRC, clinical research RN. • • • • • • • • • • • • • • • • • • • • • •

Carolina Women’s Physicians would like to welcome Cierra Heyward, medical assistant, and Falan Whitehead, RN. • • • • • • • • • • • • • • • • • • • • • •

Congratulations to Debbie Hunt on her promotion to assistant vice president of Revenue Cycle Integrity. She has been a part of the LMC Revenue Cycle leadership team as director of Revenue Integrity for more than two years. • • • • • • • • • • • • • • • • • • • • • •

Peterson and Plante Internal Medicine Associates would like to welcome Cassandra Patterson, MD. • • • • • • • • • • • • • • • • • • • • • •

The Columbia Medical Group would like to welcome Huong T. Phan, MD, and Samantha Stallings, practice manager. 8 INTERCOM

Recognition Congratulations to Stephanie Gentile, RN, OCN, at Lexington Oncology for passing her national oncology nursing board exam.

Wedding Bells Congratulations to Samantha Ingram Stallings, practice manager for The Columbia Medical Group, on her marriage to Jordan Stallings. The couple wed on January 25 in St. Lucia. • • • • • • • • • • • • • • • • • • • • • •

Best wishes to Lindsey Piersol, lab supervisor at The Columbia Medical Group, on her marriage to Michael Cathcart. The couple wed on March 15.

In Memoriam Reverend Charles E. Berry Sr. served as a chaplain at LMC for three years. He was a U.S. Army veteran, pastor, and retired school teacher and coach. He affected many lives in our community and will be greatly missed by his wife Linda, who works with the Switchboard.

Oh, Baby! Congratulations to April Grubb, business office associate at Harbison Medical Associates, on the birth of her son Jay. He weighed 7 lb and was 21 inches long. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

Congratulations to Patrick McCollums, systems administrator in Information Services, and his wife Jennie on the birth of their daughter Olivia Kate on March 26. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

Congratulations to Anastasia Singletary, medical office technician at Lexington Family Practice Northeast, on the birth of her son on December 30, 2013. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

Congratulations to Ashley Teague, business office associate at Lexington Family Practice Northeast, on the birth of her daughter on March 28. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

Congratulations to Nicole Williamson, credentialed trainer in Information Services, and her husband Don on the birth of their son Andrew Raymond on January 14.

EHR TIP: PATIENT CARE TEAM The Patient Care Team, available via the Patient Profile icon , lists those who provide care to a patient along with their contact information. Formerly known as Referring Providers, the Patient Care Team expands capability to add family members as well as other caregivers to the list of physicians and mid-level providers. Building the Patient Care Team can serve as a quick reference as well as save time when carbon-copying an office note from one health care provider to another within LMConnect Physician Network EHR. Look for EHR Communications on the LexLoop Physician Network Services page for recorded demonstrations and other resources. If you are already live on LMConnect Physician Network EHR and have questions, please log a HEAT ticket on LexLoop and a member of Team Green will be happy to assist you.

QUICK TIP: beside the provider’s name to Click the star icon compile a favorites list, eliminating the need to search multiple times for frequently accessed providers. MAY 2014


Intercom: May 2014