Business Profile Aug 2010

A MONTHLY PUBLICATION OF THE LEWISTON TRIBUNE яБо AUGUST 16, 2010

An Interview with

4DPUU #SPZMFT

Of Broyles and Laws PLLC in Clarkston _ 1"(&

small talk

CALENDAR  Aug. 17 — Lewis-Clark Association of Insurance and Financial Advisors, noon, Elk’s Temple, Al Reagan, (208) 7435441.  Aug. 18 — Orofino Chamber of Commerce, noon, Ponderosa, (208) 476-4335.  Aug. 19 — Port of Whitman County, 10 a.m., (509) 3973791.  Sept. 1 — Grangeville Chamber of Commerce, 1:30 a.m., Oscar’s (208) 983-0460.  Sept. 1 Orofino Chamber of Commerce, noon, Ponderosa, (208) 476-4335.  Sept. 1 — Kamiah Chamber of Commerce, 7 p.m., chamber building, (208) 935-2290.  Sept. 2 — Port of Whitman County, 10 a.m., (509) 3973791.  Sept. 3 — Lewiston Chamber of Commerce general membership, 7 a.m., Morgan’s Alley, (208) 743-3531.  Sept. 8 — Clarkston Chamber of Commerce general membership, noon, Quality Inn, (509) 758-7712.  Sept. 9 — Cottonwood Chamber of Commerce, 8 a.m., Coffee Mill Creations, (208) 962-3231.  Sept. 14 — Port of Lewiston, 1:30 p.m., (208) 743-5531.  Sept. 14 — Pullman Chamber of Commerce, noon, location TBA, (509) 334-3565.  Sept. 14 — Port of Clarkston, 1 p.m., (509) 758-5272.

New entrepreneurs can keep startup costs down NEW YORK — Starting a business can be expensive, as people find when they become entrepreneurs after losing their jobs. But many of these brand-new company owners have also found ways to keep those costs down.

The biggest money saver is working out of your home.

Asking friends and family to refer good but low-cost help, from accountants to graphic artists to lawyers, is another way.

Keeping startup costs down is essential when a business is young and money isn’t yet flowing in.

But always watching your expenses and being sure they don’t get out of hand is a good way to help any company weather the downturns.

“We didn’t have a choice” but to keep costs low, said Michael Volpatt, co-owner of the public relations firm Larkin/Volpatt Communications. “What I’ve learned in the last 10 years is that financial stability is about sustainability.” And that, Volpatt said, means making sure a business isn’t ever undermined by costs.

Here’s a look at ways that new entrepreneurs can keep their startup costs down:

 Sept. 14 — Grangeville GEM Team, 7 a.m., Oscar’s (208) 983-0460

Work At Home, Or In A Friend’s Space

 Sept. 15 — Orofino Chamber of Commerce, noon, Ponderosa, (208) 476-4335.

Since many people who have lost their jobs tend to be at home, that’s where they start their businesses.

They can’t beat the low overhead.

When Volpatt and Kate

 Sept. 16 — Lewiston Chamber of Commerce Business After Hours, 5-7 p.m.

2

commentary

Joyce Rosenberg Larkin started the public relations firm Larkin/Volpatt Communications 10 years ago, they both worked out of their homes. Volpatt is based in Sonoma, Calif., while Larkin is in New York.

“It made sense financially,” Volpatt said.

Working at home requires some adjustments. A new entrepreneur needs to have space for an office. If there are children and pets around, it’s easy to be distracted. Some people find it isolating to be home much of the time.

There can be a financial plus in working out of your home besides keeping costs down. The federal tax code allows people with homebased businesses to deduct some of their expenses such as rent or mortgage interest, utilities and repairs.

But you may have to spend more on insurance.

If a fire damaged your business equipment, or a business associate was injured at your home, your homeowners policy might not cover it.

Another option, if you don’t want to or can’t work

Business Profile

out of your home, is to find very affordable space. Do you have family or friends who are willing to rent to you? Jill Donenfeld, CEO of The Dish’s Dish, a personal chef service with offices in New York and Malibu, Calif., started out four years ago in space behind a friend’s Greenwich Village hardware store. Donenfeld, who had $4,000 to start her company, paid $100 a month for the space.

Whose Time Is More Valuable?

Many entrepreneurs struggle in the beginning with whether to get some help for tasks they’re not familiar with, or save money and learn to do the work themselves. The answer may come down to deciding if your time is better spent on the basics of your business. Getting customers and then fulfilling their orders or projects.

The answer for some is to work on the business during the daytime, and then spend evenings learning how to use record-keeping software. Others outsource, but they can still find ways to keep their costs down. One option is to hire accounting students to do the work. Or people you know might be able to refer you to someone willing and able to work for less.

Donenfeld’s advice: “Look at all your friends and figure out what resources you have.”

 See ROSENBERG, Page 6 MONDAY, AUGUST 16, 2010

August 2010  VOLUME 11, ISSUE 8

Business Profile is compiled

by Target Publications of The Lewiston Tribune. Business Profile is inserted in The Lewiston Tribune the third Monday of every month.

 Editors ROBERT JOHNSON bjohnson@lmtribune.com 848-2243 MARY TATKO mtatko@lmtribune.com 848-2244

 Advertising

It’s all knowledge

But computers lack the heft of books  PAGE 8

Contact your Lewiston Tribune sales representative or call (208) 848-2292 for advertising information

 Your comments Please write to us at: Business Profile Target Publications Lewiston Tribune 505 Capital St. Lewiston ID 83501 or e-mail us at: businessprofile@lmtribune.com

 On the cover Attorney Scott C. Broyles of Clarkston. By KLYE MILLS of the Lewiston Tribune.

 Our favorite quote “There’s very little ‘Perry Mason,’ and there’s an awful lot of yawn.”

— Scott Broyles (story Page 8)

MONDAY, AUGUST 16, 2010

 Regular departments

2 SMALL TALK: How to keep startup costs down 5 BUSINESS ON THE GO: Who’s doing what 5 ASK IDAHO LABOR DEPARTMENT: Finding incentives for new hires 6 BUSINESS ANSWERS: Formula determines adding cashiers 7 WORKPLACE WELLNESS: New research shows roadmap to wellness 13 BETTER BUSINESS BUREAU: Think before you toss electronics 15 RECORDS: July by the numbers BUSINESS PROFILE

3

DIRECT MAIL Curious about direct mail marketing?

We can help ... from top to bottom.

Direct mail is now available through the Lewiston Tribune and Moscow-Pullman Daily News!

ONE LOW PRICE INCLUDES:

Let us bid on your project.

- Mailer design, production, and printing - Current resident list ... updated every 30 days - Postage - Mail processing

Saturation, Demographic, or Customer Supplied lists.

More affordable than you may think!

E L P M SA lmtribune.com

277131HP 10

4

dnews.com

Or email: simel@lmtribune.com or cstaszkow@dnews.com For details: Call 208.848.2292 or 208.882.5561 ext. 227 BUSINESS PROFILE

MONDAY, AUGUST 16, 2010

business on the go

ASK IDAHO DEPARTMENT OF LABOR

Clarkston resident honored by Pampered Chef

Beth Aram

Beth Aram of Clarkston, an independent advanced director with Pampered Chef, received the Excellence Award in personal sales at the company’s national conference in Chicago. To receive an award for personal sales requires a minimum of $55,000 in commissioned sales.

The convention took place in July. Pampered Chef is a direct seller of high quality kitchen tools.

Physical therapist earns new designation

Kelly Steiger

Kelly Steiger, a physical therapist with S.P.O.R.T Physical Therapy Clinic of Lewiston and Clarkston, has passed the Sports Certified Specialty exam.

Steiger is an Orthopaedic Certified Specialist and a Certified Strength and Conditioning Specialist.

He has been with S.P.O.R.T Physical Therapy for 17 years.

ATTENTION EMPLOYERS! Looking for Human Resource assistance?

H&R BLOCK® Visit the H&R Block office location listed below.

For other locations call 1-800-HRBLOCK or visit hrblock.com.

ORCHARDS DOWNTOWN 455 Thain Rd, Lewiston 1446 Main, Lewiston (208) 746-0656 (208) 743-0222 Tuesday 10-5pm M-Th 10-5pm CLARKSTON MOSCOW PULLMAN 435 Elm Street 124 West C Street 151 N. Grand (509) 751-8872 (208) 882-0702 (509) 334-5808 Wednesday 10-5pm Wednesday 9-3pm Wednesday 9-3pm

Business Profile

277203HP_10

MONDAY, AUGUST 16, 2010

It pays to have people.

276231HP-10

208-743-6507

Tax expertise you need.

You’ve got people.

No tax return is too complicated. The Tax Professionals at H&R Block have hundreds of hours of specialty training on taxes and the most recent tax law changes. They have the expertise to find you every deduction you’re entitled to, plan for the future and offer tax help and advice year-round.

• Hiring handled right • Productivity maximized • Turnover minimized • Profitability Increased

Respecting People. Impacting Business.SM

March 19, through Dec. 31.

In addition, for each qualified employee retained for at least 52 consecutive weeks, businesses will also be eligible for a general business tax credit, referred to as the new hire retention credit, of 6.2 percent of wages paid to the qualified employee over the 52 week period, up to a maximum credit of $1,000.

For more information on these incentives, please see the IRS online site at www. irs.gov/businesses/small/ article/0,,id=220745,00.html or contact your nearest Idaho Dept of Labor office for assistance.

H&R Block Tax Expertise

We have the solution!

624 Bryden Ave. Lewiston

Question: I heard there were some new incentives for employers to hire people who are unemployed. Is this true and if it is, how do I find those incentives?

Answer: Yes it is true.

Under the Hiring Incentives to Restore Employment Act, enacted March 18, two new tax benefits are available to employers who hire certain previously unemployed workers.

The first, referred to as the payroll tax exemption, provides employers with an exemption from the employer’s 6.2 percent share of social security tax on wages paid to qualifying employees, effective for wages paid from

5

business answers

Crunch numbers before adding cashiers Q: How do I know when to add another person at the cash registers?

A: When to add another cashier can be mathematically calculated using queuing analysis. In their book “Operation Management” 6th ed., Russell and Taylor mention research done on how customers react to waiting for service. It seems that if the wait time is under three minutes customers perceive their wait to be around two minutes; however, if the wait time is over three minutes customers think they have been waiting 10 minutes and may choose to leave your store. When customers leave because they have been waiting too long in line it is called reneging, and when customers enter and then leave right away because they see long waiting lines it is called balking.

ROSENBERG From page 2 One big caveat: If you need legal or accounting advice, be sure that the professional you’re referred to is someone who has worked

6

commentary

Ruth Lapsley To help prevent reneging, several techniques are commonly used. In a doctor’s office, magazines in the waiting room help distract patients.

In a store, end-counter displays with various unrelated items or magazines tend to keep customers occupied and sometimes generate additional sales. At Disney theme

with small business owners and understands their issues.

If you’re in an industry that might require specialized knowledge, such as intellectual property law, make sure you’re working with someone with experience in that area.

parks, employees dressed as cartoon characters are sent to entertain visitors at the longest waiting lines, which are for the popular rides.

To calculate the average time a customer will be waiting, you divide the average number of customers arriving by the average number of customers you can serve times the difference of the average number of customers you can serve minus the average number of customers arriving. For example, if you determine you have an average of 24 customers come into your store every hour, and you have a cashier who can take care of an average of 30 customers per hour, you can calculate your customers’ wait times: 24/(30)(30–24) = .133 hours or eight minutes of wait time.

Keep in mind your customers will have approximately

three minutes of patience before you will need to provide a source of distraction or risk losing customers.

If you are worried about exceeding your customers’ patience and decide to have another register open, your calculations for customer wait time will change. With two registers, you are essentially splitting your customer queue in half. Each clerk can still take care of 30 customers per hour, so your calculations are: 12/(30)(30–12) = .022 hours or 1.33 minutes.

Instead of waiting eight minutes, your customers are waiting only 1.33 minutes, much better. Just make sure it is cost effective to add that extra clerk.

Use Independent Contractors

employee and who is an independent contractor. The laws have to do with the amount of control an owner can exert over a worker, such as hours and place of work.

Volpatt and Donenfeld have people who work for them, but they’re independent contractors, not employees. With independent contractors, a small business doesn’t have to pay for benefits and employment taxes.

Volpatt said he and Larkin “have built a network of freelancers that continues to work with us today,” including one who works a full week and who has been with the company eight years. He and Larkin decided early on they didn’t want the costs of employees.

Owners who are considering using independent contractors need to be aware that they have to comply with laws that define who is an

Business Profile

 Lapsley is an associate professor in the Business division of Lewis-Clark State College on the Lewiston campus.

Let Tech Do Your Work The number of business services available over the Internet that help companies keep costs down keeps growing. Online shipping and mailing services are especially helpful for companies doing bulk mailings. You can comparison shop online when you’re buying any kind of equipment.  Rosenberg covers small business issues for the Associated Press.

MONDAY, AUGUST 16, 2010

workplace wellness

Wellness programs get research boost

No. 1 Factor The single most effective tool for curbing risk is inperson health coaching. Telephonic coaching is also good and outranks online tools.

Even among giant corporations, in-person coaching is rare, but there are resources for companies of any size. l Health plans have in-person help that goes by several names, such as “disease management” or “care management.” Highly

commentary

Justin Jones trained and certified managers, often nurses, help people with chronic conditions identify the barriers in their lives that keep them from sticking to the doctor’s treatment protocol, and how to overcome those. l Health plans may also have health coaches for specific risk factors, such as weight or smoking. l Employee Assistance Plans usually offer a limited number of highly focused inperson counseling sessions to help people change behavior in a given area.

Other Key Elements Behavior change is the real goal of any wellness program, and the research brief identifies several workplace measures to accomplish it.

Ongoing and varied activities engage employees in the desired new behaviors, whether to eat differently, exercise more or quit smoking.

Refreshing your program keeps it interesting, and continued activities help people make longer-lasting change.

Offering healthy food options, from the vending ma-

chines to the cafeteria to that platter of muffins and cookies at meetings, is the primary environmental change to create a healthy work environment. Some companies post nutritional data, others also deeply discount healthy food to make it cheaper than a burger and fries. Also on the list is promoting physical activity, from using the stairs to walking meetings.

Financial incentives dramatically boost participation.

The “sweet spot” is considered to be around $100, though the range can go higher, especially for discounting premiums. Incentives help people identify what’s in their own self-interest and act accordingly.

wellness messages yearround.

Comprehensive, integrated, diversified programs have the best success. Tie the HRAs to the behavior modification programs to the messaging and the financial incentives — make it one big package to get the biggest return on your wellness investment.

Nobody says workplace wellness is easy, but more than a decade of research shows it can make a significant difference in both productivity and medical claims.

If you’re going to invest your company’s resources in employee wellness, this brief tells how to make it work for you.

Key Take-Aways

Read more about it

There’s no one-size-fits-all package. Your program has to fit your culture.

Senior leadership visibility is important. Let them see you eating fruit instead of cookies, walking the premises and hitting the gym.

Ongoing communication is essential. This is not a one-time memo or newsletter brief. A schedule of varied programs affords ample opportunity to communicate

“Employer Wellness Initiatives Grow, but Effectiveness Varies Widely,” National Institute for Health Care Reform http://www.nihcr.org/ Employer-Wellness-Initia tives.html  Jones is the Wellness Program Coordinator for Regence BlueShield of Idaho. He can be reached at justin.jones@ regence.com.

We’ve recently added more tile lines!

Dan Jensen, Vicky Butler, Jeremiah Wynott Inspiration At Your Feet FLOORING FOR YOUR LIFE 2337 3rd Ave., Lewiston, ID 83501

276235HR-10

When you’re looking around at employee wellness packages, there are a lot of options. It’s important to know what really works. A report issued last month generated some negative-sounding headlines about workplace wellness, but when I looked at the report itself, I saw a roadmap to creating a successful program.

“Employer wellness initiatives grow, but effectiveness varies widely,” a research brief by the National Institute for Health Care Reform, captures the trends, especially among large employers. The report contends so-called passive measures — such as health risk assessments and biometric screenings (blood pressure, cholesterol, etc.) — are not enough to promote wellness.

That makes sense. Anyone who’s ever tried to change a habit knows it takes persistent effort to make a real difference. The research brief identified the handful of workplace wellness factors that improve productivity and bend the health care cost curve.

208-743-7858

MONDAY, AUGUST 16, 2010

Business Profile

7

cover story

Tribune/Kyle Mills

Attorney Scott Broyles talks about his education, career and family at his Clarkston office.

Celebrating a life in law Clarkston attorney Scott Broyles has founded a PUD and watched books be replaced by computers

By Mary Tatko

Of Target Publications

Scott Broyles’ law firm, in an early 20th Century brick building in downtown Clarkston, occasionally is a destination for grade-school field trips.

8

“There’s very little ‘Perry Mason,’ and there’s an awful lot of yawn.”

— SCOTT BROYLES

Explaining to third-graders what lawyers do forces him to boil things down to the basics, Broyles said.

And what he’s left with is less like an episode of “Law and Order” than it is like an extended visit to the library.

“There’s very little ‘Perry Mason,’ and there’s an awful lot of yawn,” Broyles said.

What he tells students who are interested in law careers

is this: Read and write.

Computer skills are important, as is basic math.

But reading and writing well are essential.

Beyond that, Broyles, who has been practicing law for about 35 years, attributes the successes in his own career to the influence of the late Clarkston attorney S. Dean Arnold, with whom he formed a partnership after

Business Profile

graduating from law school.

“He was a true mentor,” Broyles said. “Everything I have been able to achieve is a result of what he gave me.”

The two practiced together until 1989, when Arnold retired.

Arnold, who died in 1993, was Clarkston’s city attorney for 37 years, a position Broyles then held for many years afterward, and is the namesake of Arnold Park, on Maple Street.

“Dean was the world to me,” Broyles said.

 See LAW, Page 9 MONDAY, AUGUST 16, 2010

cover story

LAW

Attorney Scott Broyles has practiced law in the Lewiston-Clarkston Valley since arriving in the mid-70s.

From page 8 Bye, Bye Books Most of one wall in Broyles’ office is lined with thick hardbound books, which, thanks to technology, have been largely reduced to decor.

“They were absolutely essential when I started,” Broyles said of the volumes that fill the shelves, floor to ceiling, their spines embossed with gold lettering.

“When I started, that was the way the world went.”

While online research libraries are infinitely more efficient, and he appreciates how having information at the click of a button has streamlined lawyers’ work, Broyles is a little wistful about the change.

“I do miss the books,” he said. “There’s something about the weight of time if you’re in a book.”

Still, when he says the way law research is done has “absolutely changed,” he makes clear it’s for the better.

He remembers how revolutionary overnight FedEx delivery seemed when it became available in the mid1980s; now he might get multiple e-mails in the course of a few minutes when he’s researching a case.

“The communication is really a good deal,” he said.

“When I first came here, Dean (Arnold) was still using carbon paper. Now I can Skype.”

That doesn’t mean he does all his work on the computer, though.

In addition to the practice’s main printer, Broyles has a small one in his office.

He’d rather print a case or statute than read it on the MONDAY, AUGUST 16, 2010

Tribune/Kyle Mills

Scott C. Broyles

computer.

Highlighting text on a computer screen just can’t compare to using a highlighter pen on paper, he said.

Water Rights A hard hat in Broyles’ office is a memento of a project he began more than 25 years ago and continues to be involved with today.

Municipal law has been a significant part of his career (he was city attorney for Clarkston for 14 years and has been city attorney for Asotin since 1983), and Broyles considers his role in forming Asotin County’s PUD his most significant contribution to the community.

“The PUD is the height of my involvement,” he said. “I have the distinction of being probably the only living lawyer who has formed a PUD.” Public Utility District No. 1, essentially Asotin County’s water system, was

formed in 1987 after several years of effort, including the county’s residents voting to form the district and bringing a suit against the private utility that operated the system at the time.

Using eminent domain, which allows a private project to be taken over for public use, the county filed suit to assume ownership of the utility. The process culminated in a two-week trial to condemn the private water system, during which Broyles represented the county.

The resulting $7.2 million decision meant the district, led by three elected commissioners, was owned by Asotin County’s residents. When the county took over, in April 1987, Broyles was appointed acting manager for two weeks, until the utility’s new manager arrived. It was then he was presented with the hard hat.

Next year will mark a milestone for the project, when the bonds that fi-

Business Profile

Age: 61 Residence: Asotin Family: wife Karen, a school psychologist; daughters Wendy Fotheringham, 33, of Everett, Wash., and Kelly Broyles-Pederson, 29, Lewiston Walgreen’s manager; two grandsons Education: Bellevue High School, Bellevue, Wash., 1967; Washington State University, 1971; University of Puget Sound (now Seattle University) Law School, 1974 Civic: Clarkston Rotary president nanced the $7.2 million takeover are set to be paid off.

Tough Cases There’s emotion tied up in almost any legal proceeding, and lawyers must find ways to cope with the stress.

Over the years, Broyles said, he has become more selective about the burden he’s willing to take on.

“The older you get, the more you realize: Sometimes life’s too short,” he said.

“It took me 20 years to get where I was willing to fire clients.”

Broyles and partner Rick

 See LAW, Page 12 9

“Sightings on the Web” BUSINESS SERVICES

.

ASSISTED LIVING & DEMENTIA CARE

Guardian Angel Homes www.guardianangelhomes.com

ATVS - MOTORCYCLES Guy's Outdoor Equipment www.guysoutdoor.com

AUTO DEALERS Chipman Taylor Chevy Olds www.chipmantaylor.com Herres Chevrolet www.herreschevy.com James Toyota www.jamestoyota.com Vern Eide Motorcars www.verneide.com

BEAUTY SCHOOLS - SALON

Headmasters School of Hair Design www.headmastersschoolhairdesign.com

BOOKS

...and BOOKS, too! http://andbookstooonline.com/

DENTISTS (CONT.)

Valley Vision, Inc. www.lewis-clarkvalley.com

James E. Pierce, D.D.S. www.LewistonDentist.com

CAMERAS - PHOTOGRAPHY

Dr. David Wilkinson, DDS, MS www.wilkinsonortho.com

Wasem's Drug www.wasems.com

CAMPERS - RVS

Krueger's RV www.Kruegers-rvs.com Travelland R.V. & Canopy www.travelland-rv.com

CERTIFIED PUBLIC ACCOUNTANT

Su Brown & Associates, PLLC www.subrown.com

CHAMBER

OF

COMMERCE

Lewiston, ID Chamber of Commerce www.lewistonchamber.org

CHURCHES Abundant Life Church www.abundantlc.org Warner Avenue Alliance Church www.warneralliance.com

CREDIT UNIONS

Potlatch No. 1 Federal Credit Union www.p1fcu.org

DENTISTS

Dentistry "4" Children, LLP www.wigginsd4c.com John J. Johnson D.D.S., P.C. Making Valley Smiles Brighter since 1997 www.yourvalleysmile.com

FINANCIAL INSTITUTIONS Banner Bank www.banrbank.com

FLOORING Floor Coverings™ International lewiston.floorcoveringsinternational.com

FUNERAL HOMES Mt. View Funeral Home www.MtViewFuneralHome.com Merchant Funeral Home www.MerchantFuneralHome.com

FURNITURE Sylvan Furniture www.sylvanfurniture.net

GRAIN DEALERS Almota Elevator http://users.colfax.com/almota

HARDWARE Erb Hardware www.aceretailer.com/erbslewiston

HOSPITALS St. Joseph Regional Medical Center www.SJRMC.org

INTERNET SERVICES Cable One.net www.cableone.net

255918EQ-10

10

Business Profile

MONDAY, AUGUST 16, 2010

Website Directory of Area Businesses and Organizations LIBRARY FOUNDATION

Lewiston Library www.lewistonlibraryfoundation.org

NEWSPAPERS

Lewiston Tribune www.lmtribune.com Moscow Pullman Daily News www.dnews.com

PORTS

Port of Clarkston www.portofclarkston.com Port of Lewiston www.portoflewiston.com

PUBLIC LIBRARIES

Lewiston City Library www.cityoflewiston.org/library

REAL ESTATE - SERVICES Alliance Title & Escrow Corp. www.alliancetitle.com Assist-2-Sell www.lewistonclarkstonhomes.com Cindy Perttu www.CindyPerttu.com

Re/Max River Cities www.HomesAtRiverCities.com Rock-n-Roll Realty www.Rock-n-RollRealty.com Price Right Real Estate www.PriceRightRealEstate.com Results Realty www.ResultsRealty.net Windermere www.WindermereAllstar.com

RECREATION CENTER

Orchard Lanes www.orchardlanesbowling.com

REHABILITATION SERVICES Opportunities Unlimited www.oui.org

SPAS

YB Tubless - 216 Thain Road www.ybtubless.com

TAX SERVICES

TaxMaster Income Tax www.itaxmaster.com

TELEVISION STATIONS KLEW News www.klewtv.com

TRAVEL - OREGON

Ocean Terrace Condominiums Lincoln City, Oregon www.oceanterrace.com

USED AUTOS

RVS

Clarkston Auto Sales, Inc. www.clarkstonautosales.com

SEWING MACHINES/SERGERS

Windows, Doors & More www.wdmsstore.com

Lewiston RV Center www.lewistonrvcenter.com

Nelson’s Sewline www.sewline.com

WINDOWS

Coldwell Banker Tomlinson Associates www.cbtvalley.com Joyce Keefer www.joyceKeefer.com Judy Higgins www.HigginsTeam.com Kathy Parsells www.KparSELLS.com

.

Realty Executives www.RE-TP.com Marilyn Wilson www.wilsonsell.com Parkview Real Estate www.parkviewrealestate.com

Call 208-848-2246 for Advertising Information

255919EQ_10

MONDAY, AUGUST 16, 2010

Business Profile

11

cover story

LAW

From page 9

Laws handle estate planning, such as wills and medical directives; civil cases, such as divorces, child custody and adoptions; and criminal cases.

Broyles estimates Laws takes on about 75 percent of the firm’s criminal cases.

Most of the cases Broyles chooses not to tackle are ones involving methamphetamine.

Grandparents struggling to remove children from literally toxic situations are an exception.

“The meth is so destructive, and it’s hard to shake,” Broyles said. “If I get involved, it will be on the grandma side or the grandpa side.”

The details of the cases, and the desperation of the addicts who will say anything and do anything to feed their habit, make them a losing proposition for everyone.

“Try to not make yourself a part of the case,” Broyles said of how he deals with it.

Broyles and Laws, PLLC Owners: Scott C. Broyles and Richard Laws Location: 901 Sixth St., Clarkston Employees: lawyers Scott Broyles and Richard Laws, two office staff and one intern Products and services: Legal services include estate planning and wills, and representing clients in civil and criminal cases; Broyles has contracted as attorney for the city of Asotin since 1983.

History: Broyles joined S. Dean Arnold at the practice after graduating from law school. Arnold had taken over the firm in 1936 and practiced law there more than 50 years before retiring. Laws joined the practice about six years ago. The front of the building, facing Sixth Street, was the State Bank building, constructed in 1902. Broyles’ office, in the back, was part of an addition built in the 1940s.

He uses the commute to his home between Asotin and Anatone as therapy.

“I can feel myself start to loosen up by the time I get to the top of the Asotin hill,” he said.

Still, the remnants of some cases linger.

“The kid cases really take a toll on you because you give up a chunk of your soul to do what you think is right, kid-wise,” he said.

$500 off

Gone Fishing A framed picture on Broyles’ office wall of a fisherman seen in silhouette casting into a river against a sky lit by the first rays of morning sun could pass for the work of a professional nature photographer.

It’s actually the result of a bleary-eyed Broyles emerging from his tent along an Alaska river to see his best

Wendy Anderson

Closing Costs

For any purchase or refinance closed with Bank of America Home Loans

Bob McClain

Laynie McClain

friend, Steve Aiken, getting an early start to the day. He captured the image with a simple point and shoot camera and incredibly good timing, Broyles said, and it earned him a grand prize ribbon at the Asotin County Fair.

Fishing is one release for Broyles, who was preparing for another Alaska trip on the day of this interview.

Another is downhill skiing, a sport he’s enjoyed more than 40 years.

“Kelly always says that where she grew up is in McCall,” Broyles said of his youngest daughter.

Yet another passion for Broyles is college basketball.

“I am a college basketball fanatic,” he said.

He attends first round NCAA tournament games every year, for which he has traveled all over the West and as far as Tampa, Fla., and Lexington, Ken. “I’m a whiz at getting into the lottery,” he said of his good luck acquiring tickets.

“My wife just rolls her eyes.”

His travels have not only been for fishing, skiing and basketball. His involvement in Rotary International has taken him as far away as Brazil, which he visited last August as part of a Group Friendship Exchange.

Broyles is serving as the Clarkston chapter’s president for the second time, a position he jokes he came into when no one else was interested.

“I’ll do it, but it’s gonna be painful for you,” he said he told his fellow Rotarians.

Contact us today:

Office: 208.743.0549 301 D Street, Suite D Lewiston, ID 83501 12

Bank of America, N.A., Member FDIC Equal Housing Lender © 2009 Bank of America Corporation. Credit and collateral are subject to approval. Terms and conditions apply. This is not a commitment to lend. Programs, rates, terms and conditions are subject to change without notice. 00-62-0287D 04-2009 AR73004 2 7 2 1 9 0 F T- 1 0 277366HP-10

Business Profile

MONDAY, AUGUST 16, 2010

better business bureau

Think before you toss that office equipment “When in doubt, throw it out,” was a favored maxim of my mom. Our house was definitely never filled with clutter. But disposing of the outdated office computers, printers and copiers from your office is a bit more complicated. If done right, you can protect the environment and stave off the efforts of data thieves at the same time. Here are three steps recommended by the Better Business Bureau for small business owners to dispose of old office equipment safely and securely:

Step 1: Identify Hazardous And DataSensitive Electronics The following office equipment contain toxic materials or sensitive data and should be recycled responsibly and not just tossed into the garbage: l Computer CPUs l Mobile phones l Copiers, printers and fax machines l Monitors, keyboards, speakers and mice l Landline phones l Computer cables and wires, TVs, VCRs, DVRs and stereos Electronics contain toxic poisons such as lead, mercury and cadmium that will eventually leak out of a landfill, polluting the soil and water. According to the Environmental Protection Agency, 1.84 million tons of TVs, computers, printers, cell phones and other electronics were discarded primarily into landfills in 2007.

Only 18 percent of discarded

commentary

Holly Doering electronics were recycled that year; however, the EPA notes that e-cycling is growing in popularity perhaps due to mandatory programs in some states.

“When tossing old electronics, you need to consider both the environmental and data security concerns,” Alison Southwick, BBB spokeswoman said.

Step 2: Destroy Sensitive Data While most electronics have toxic components, some also contain sensitive business information stored in the product’s hard drive. Ensure any data have been wiped before getting rid of the following electronics: Computers: You can purchase inexpensive software to wipe a computer’s hard drive, but the data could still be retrievable to a determined person. If you have extremely sensitive information that you don’t want getting into anyone’s hands, the most secure way of destroying the data is to remove and physically destroy the hard drive.

Look for the next issue of

MONDAY, AUGUST 16, 2010

Copiers and printers: Copiers and printers have internal hard drives that save digital copies of the printed documents. Consult the manual to find out how to wipe the memory; you can also use third-party software to overwrite the hard drive. The most secure way of erasing data is to physically destroy the hard drive-as long as you don’t lease the product. If you lease, consult with the company on how your data will be erased.

Mobile phones: Consult the owner’s manual or search online for directions on how to wipe the phone’s memory.

Remove the SIM card if your phone has one.

Step 3: Decrease Waste by Donating Or Recycling When it comes to actually getting rid of outdated office electronics, there are many options available depending on the condition of the item, the retailer, the manufacturer and, in some cases, state laws. Following are the main disposal methods to consider: Donate: Schools, charities and community organizations can use your electronicssuch as computer equipment, phones, copiers and printers — as long as they are in proper working condition.

Your donation may even be tax deductible.

Recycle: There are many companies across the country that break down and recycle old electronics for free.

They usually have drop off locations or you may even be

Business Profile Business Profile

able to schedule a pick up if you have many heavy items.

To locate a BBB Accredited e-cycler visit www.bbb.org/ us/bbb-accreditedbusinesses. Many states also offer e-cycling programs — some of which are mandatory. A list of state programs are available on the EPA’s web site at www.epa.gov/ osw/conserve/materials/ ecycling/live.htm.

Return: Some manufacturers, including Cannon and Apple and even retailers such as Best Buy and Costco, provide so-called take back programs to help customers recycle their old products safely and cheaply. Every major cell phone carrier will also take your old cell phone and donate it to a charity or have it disposed of properly. The EPA has a list of manufacturer and retailer programs online at www.epa. gov/epawaste/conserve/ materials/ecycling/donate. htm.

Resell: While more labor intensive, you may be able to make a little money selling your electronics through auction websites or online classifieds. Be wary if any buyers overpay or ask you to wire money for any reason.

For more small business advice on how to manage data, check out “Data Security-Made Simpler” at www. bbb.org/data-security.  Doering is a charity review and grants coordinator for the BBB serving eastern Washington, northern Idaho and Montana. She may be contacted at hdoering@spokane.bbb.org or (800) 248-2356.

Monday, Sept. 20 13

7ZR 5LYHUV 2QH +LVWRU\ Historic images of the Lewis-Clark Valley

OT FINAL

COVER N

29

$

THE

BOOK

95

PRE-ORDER

AND SAVE

that captures the rich history of the Lewis-Clark Valley.

Lewiston Tribune is pleased to be teaming up with the Nez Perce County Historical Society to bring our readers this very special, hard-bound, coffee-table, pictorial book. Relive the early years (1800s - 1939) in the Lewis-Clark Valley through images from Lewiston and Nez Perce County, as well as significant supporting images from Clarkston-Asotin County and the region. This heirloom-quality “keepsake� will look great on your coffee table!

Reserve your copy now and save $10! Books can be ordered now at the pre-publication discount price of $29.95 plus tax. After publication in November, a limited number of copies will be available at $39.95 plus tax. Don’t miss out on this opportunity. Reserve your copies today! Order by mailing in the form below or through our easy online system at http://lewiston.pictorialbook.com.

Easy online ordering at: http://lewiston.pictorialbook.com

Lewis-Clark Valley History Book

PRE-ORDER

I wish to pre-order:

OFFER

SAVE $10

____ books at $29.95 plus $1.95 tax per book and pick up my books at Lewiston Tribune. Total - $31.90/book. ____ books at $29.95 plus $5.95 for shipping and handling and $1.95 tax per book and have my order shipped to the address below. Total - $37.85/book.

Offer Expires: 9/30/10

Name

PAYMENT METHOD

Address City ZIP

State Daytime Phone (

Email

Signature

Charge card no.

)

Q Check/Money Order Payable to Lewiston Tribune

Q MasterCard Q Visa Q AMEX Q Discover

Security Code

Exp. date

SEND TO: Lewiston Tribune Attn: Lewis-Clark Valley History Book 505 Capital Street, Lewiston, ID 83501

14

BUSINESS PROFILE

MONDAY, AUGUST 16, 2010

RECORDS: JULY

 CLARKSTON SPRINKLERS — Augustin Liceaga, sprinkler installation, repair, Clarkston.  CRIMSON REIGN LLC — Amanda Golla, tattoo and body piercing, 326½ Main St., Lewiston.  DJ’S ROOFING — David Stuart Jr., roofing contractor, 818 21st Suite A, Lewiston.  DEB’S BOOKKEEPING — Debra Baerlocher, bookkeeping, tax service, 1111 Alder Dr., Lewiston.  ENCORE IRRIGATION — Michael Woodland, sprinklers,

drive parts and service, 1273 Port Dr., Clarkston.

 GROUNDED COFFEE SHOP — Jodi Brunelle, drive-through coffee shop, 417 Bridge St., Clarkston.

 NORTHWEST ACS LLC — Jose Alicea III, computer software/hardware instruction, sales and repair, Clarkston.

 HCG DIET & HEALTH CLINIC — Robert Bircher, prescribe HCG diet plan, 623 Third, Clarkston.  IT CROWD — Taggart Crenshaw, computer repair service, 1810 Burrell Ave., Lewiston.

 PAPA RICK’S KETTLE KORN — Rick Hanks, kettle korn,

208-413-0494

LCHomeSearch.com

We want to know what you’re doing.

Promotions, new hires, new products — we want to know.

Please call Business Profile at (208) 8482243.

Send information to: BUSINESS PROFILE P.O. Box 957 Lewiston, ID 83501 OR businessprofile@lmtribune.com

 WOODBRIDGE ELECTRONICS LLC — Harvey Woodbridge, industrial electronics, 3713 14th St., Lewiston.

Steve Donovan

HOUSING MARKET UPDATE

Latah County: 8 Lewis County: 0 Nez Perce County: 15 Whitman County: 4

 Business on the Go

 SCHAEFER’S — Richard Schaefer III, fruit stand, 1342½ Birch Ave, Lewiston.

FREE Pre-Sale Home Inspection for sellers

 JUSTIN RAWSON — Justin Rawson, gunsmith shop, 428 Preston Ave. Apt B, Lewiston.  MAVERICK WATERSPORTS — Don Willoughby, marine jet

 RAMZIE’S EMPORIUM — Natasha Richards, new and used clothing and books, 836 Main St., Lewiston.

ME TO SELL YOUR HOME!

 JOHN BREWER CONSTRUCTION — John Brewer, residential construction, 2809 Albright Grade, Lewiston.

INDIVIDUAL BANKRUPTCIES Asotin County: 9 Clearwater County: 8 Garfield County: 0 Idaho County: 2

 PAMPERED PETS GROOMING — Jean Burnett, pet grooming services, 3718 10th St. E, Lewiston.

popcorn, drinks, Clarkston.

250092kP-09

 BIG COUNTRY LIQUIDATORS LLC — Steven Ralstin et al, retail liquidation outlet, 1019 21st St., Lewiston.

irrigation, 2117 Birch Ave., Lewiston.

277640HP-10

NEWLY LICENSED BUSINESSES

LEWISTON, CLARKSTON AND ASOTIN 1. Number of homes on the market as of Aug. 2: 517.

2. Number of homes sold in the last six months (Feb. 1 to July 31): 301.

3. Average sales price of those homes sold in the last six months: $170,051.

4. Average days on the market in the last six months: 139.

MOSCOW 1. Number of homes on the market as of July 31: 454.

2. Number of homes sold in the last six months (Feb. 1 to July 31): 125.

3. Average sales price of those homes sold in the last six months: $184,734.

4. Average days on the market in the last six months: Not available.

Source: Multiple Listing Service Sponsored by: Steve Donovan (208) 413-0494

MONDAY, AUGUST 16, 2010

BUSINESS PROFILE

15

With the push of a button...

From your computer to your lights to your television—for all the ways you use electricity—you know when you push that button, you will have reliable power.

Schweitzer Engineering Laboratories offers a complete range of solutions that improve how electric power is delivered. Our mission is simple—make electric power safer, more reliable, and more economical.

To experience SEL’s world-class manufacturing, visit www.selinc.com/lmt8.

Learn more at www.selinc.com info@selinc.com | +1.509.332.1890

16

Business Profile

MONDAY, AUGUST 16, 2010