2025
Let’s celebrate Us! The Communications & Marketing (C&M) Team facilitated the rollout of our employee Core Values. This included in-person sessions, providing resources to supervisors and assisting in the development of a new recognition program. By ensuring all employees understand our Core Values, we can ensure an organizationwide commitment to living these values in our daily work.
Ag Services organized a playground and court upgrade in Turin. This improved recreation opportunities for Turin & area.
People & Culture led the development and rollout of the new employee recognition program. This new program is directly linked to our organizational Core Values and allows us to celebrate the hard work and contributions of our teams throughout the year in an informal, yet impactful way (Values in Action), and formally at the ERN, all while still honouring long serving employees.
The Utilities Team assisted the Alberta Government with lead management, sampled 60 homes for lead.
The Finance & Admin Team migrated the truckfills to a modernized self-managed system (ConX). This provides payment options, customer access to usage data, and reduces administrative time spent managing truckfill accounts. The Infrastructure, Utilities and Communications & Marketing Teams were also instrumental in this implementation. This joint effort identified customer and employee needs to ensure a smooth transition to the new payment system with minimal user issues or concerns.
The team developed and implemented the Lethbridge County Lead Management Plan under the direction of Alberta Environment & Protected Areas (AEP). The Utilities Team sampled 60 homes within our Hamlets, all samples were lead free.
The Strategic Initiatives Team deployed Questica budget software to improve processes. This was a key component of the broader modernization strategy, aimed at strengthening accuracy, collaboration, and accountability in budgeting and financial management.
Our CPO provided load securement training to employees as part of the Safety BBQ. This reinforces safe work practices, reduces the risk of load-related incidents, and supports compliance with transportation safety regulations. The BBQ (organized by Safety) allows us to bring all the County staff together for some camaradrie as well as meeting requirements under Alberta OH&S by reviewing safety topics.
The P&D Team streamlined Development Permit Application processing through the use of eSITE. Automation of Development Permit forms, completely eliminating the tedious task of manually writing each Permit. Forms include but not limited to Notices of Decision, Development Permits, Information Requests and Updates, etc.
The Strategic Initiatives Team led the launch and coordination of FARMER forms. Successfully launched the first Government Frameworks FARMER form for Dust Control, marking a significant step toward digital service modernization. This initiative demonstrated the power of cross-functional collaboration in delivering high-quality customer service and greater convenience for residents.