Atlantic Airways cancellation Policy & Refund
Travel plans can be unpredictable, and it’s essential to know your airline's cancellation and refund policies. Norse Atlantic Airways, a relatively new player in the transatlantic flight market, offers affordable travel options and a straightforward cancellation policy. This guide will provide an overview of Norse Atlantic Airways' cancellation policy, the refund process, and tips for handling changes to your travel plans.
Overview of Norse Atlantic Airways Cancellation Policy
Norse Atlantic Airways offers a few different fare types, each with varying levels of flexibility regarding cancellations. Here’s what you need to know:
1. Low Fare
Non-Refundable: Tickets purchased under the Low Fare option are generally nonrefundable. If you need to cancel, you won’t receive a refund.
Changes: Changes to travel dates or routes are not allowed, but you may have the option to change your flight for a fee.
2. Standard Fare
Refundable Option: The Standard Fare typically allows for refunds if canceled before the flight’s departure.
Change Fees: Changes can be made with a fee, and you might have to pay any fare difference.
3. Premium Fare
Flexible Cancellations: Premium Fare tickets can be canceled for a full refund if done before departure, providing the highest level of flexibility.
No Change Fees: You can change your flight without incurring fees, although fare differences may still apply.
How to Cancel a Norse Atlantic Airways Flight
Canceling your flight with Norse Atlantic Airways is straightforward. Here’s how to do it:
1. Visit the Norse Atlantic Airways Website: Go to the “Manage Booking” section.
2. Retrieve Your Reservation: Enter your booking reference and last name to access your reservation.
3. Select Your Flight: Choose the flight you wish to cancel.
4. Follow the Prompts: The website will guide you through the cancellation process, detailing any fees or credits.
5. Confirm Cancellation: Ensure you receive a confirmation email for your cancellation.
Cancelling via Phone
If you prefer to speak with a customer service representative, you can call Norse Atlantic Airways directly. Their customer service can assist you with cancellations and provide information based on your specific fare type.
Refund Process
Once you have canceled your flight, you may be eligible for a refund depending on your fare type. Here’s what to expect:
1. Cancellation Confirmation: After canceling, you should receive a confirmation email detailing the status of your cancellation.
2. Refund Timeline: Refunds for eligible tickets are typically processed within 7 to 10 business days. The exact timeline may vary based on your payment method.
3. Tracking Your Refund: You can monitor the status of your refund through the Norse Atlantic Airways website or by contacting customer service.
Refund Eligibility
Non-Refundable Tickets: Low Fare tickets are generally non-refundable. If you cancel, you won’t receive any refund.
Refundable Tickets: For Standard and Premium Fare tickets, you can receive a full refund if canceled before the flight.
Exceptional Circumstances
Norse Atlantic Airways understands that emergencies can happen. If you find yourself in exceptional circumstances, consider the following:
Medical Emergencies: If you need to cancel due to a medical issue, reach out to customer service. They may provide options for refunds or waivers for cancellation fees.
Natural Disasters: In cases of significant travel disruptions due to natural disasters, the airline may offer options for cancellations and refunds. Always check their website for updates.
For added peace of mind, consider purchasing travel insurance. Many travel insurance policies cover cancellations for specific reasons, allowing you to recover costs even if your ticket is nonrefundable. Review policy details to understand coverage.