4 most significant benefits of real time passenger information systems

4 Most Significant Benefits of Real-time Passenger Information Systems

Bus services are an essential part of the public transportation system and central to travelers commute problems. Buses are probably the most widely used transportation system, both in public and private transit. It's an exciting time to be in the transit industry. Everything we do boils down to maximizing the experience, and technology is making that possible in new ways.

The ‘Smart City’ concept is real, and we see it taking hold in cities across the country. Transit systems have a role to play. Public transportation is no longer just a way to travel from Point A to Point B. It’s truly becoming an ingrained part of a city’s culture.

Future technology is quickly moving from concept to reality, and the time to prepare for tomorrow’s technology is today.

As governments and private transit companies set targets for increased bus ridership, there is a relentless effort to improve the utilization of bus services and provide better services to passengers.

With passenger information systems, bus operators have found a way to help passengers utilize bus services in a smarter, better way.

What is passenger information system?

The passenger information system is the operating tool that helps provide both accurate and real-time video, audio, and text information to passengers at transfer facilities, stations and within buses, both automatically or programmed manually.

Benefits of passenger information system

Improve passenger satisfaction and reduce complaints Providing access to real-time information decreases the waiting time for passengers and improves passenger satisfaction. When passengers receive accurate information, they can make an informed decision about changing their routes or modes. Transit agencies have drastically improved the rider experience through implementation of these systems. Today's rider demands accurate information through an automated interface... to their handheld devices.

Improve planning Today, modern transportation technology allows you to provide more accurate service information to passengers and provides the operator with the ability to instantly make adjustments in the timetables as traffic conditions change. This helps schedule the bus timings in a precise manner, leading to fast and reliable bus services.

Improve the accuracy of bus arrival predictions With this technology, riders have access to real-time data for their entire route, thus providing them a near perfect estimate of arrival to their destination. Providing accurate, real-time information helps passengers better plan their commute, which essentially leads towards a better customer experience.

Better traveling experience The system allows you to provide timely and accurate information to the passenger through a variety of delivery methods, on screen, voice announcements, and even direct messaging to laptops and cell phones. You can choose from various styles that suit the overall theme of your buses. These signs provide reliable information with a touch of style, letting you embrace BOTH technology and style.

Are you considering replacing your existing ​transportation signs​? Are you committed to improving the passenger experience and increasing service utilization? Do you need to replace the outdated passenger information system and embrace the emerging technology? Installing the latest technology can help you stay ahead of the curve and increase the overall experience of your passengers.