Tim Gurner, Australian developer and founder of Gurner Group, is expanding the Saint Haven wellness concept across Australia, the UAE and the US.
Gurner Group aims to open 20-30 sites globally under its various brands by 2030, including its first locations in Dubai and the US by the end of this year.
Saint Haven private members clubs are designed to be immersive health club and social wellness locations that act as second homes, elevating health and providing wellness as well as social connection. Each one offers a mixture of personal training and group fitness, meditation, breathwork, food and nutrition advice, health check-ups, massage, ancient baths, recovery facilities and longevity treatments (e.g. cryotheraphy and IV infusions).
There is typically a wholefoods restaurant, café and business lounge. In addition to existing sites in Melbourne, two new clubs are being developed in Sydney – a flagship club in Bondi Beach and a second 3,000sq m club in North Sydney.
>>> http://lei.sr/W5D7e_B
and wellness –and Saint Haven will take that to another level
Tim Gurner
■ Saint Haven is being rolled out
PHOTO: GURNER GROUP
spa business people
Kenneth Ryan revealed as chair as ISPA announces newly-elected board officers
The International Spa Association (ISPA) has announced its newly elected board of officers for 2025, including Kenneth Ryan as chair.
Ryan recently became chief longevity officer for The Estate and is based in Myrtle Beach, South Carolina, US. He has served on ISPA’s executive committee and as a director since 2022.
He will be joined in his one-year term as chair by both vice chair Charlotte Prescott and secretary/ treasurer Taylor Fields. All three are voluntary positions.
Prescott is director of spa at Tierra Santa Healing House at Faena Hotel in Miami, Florida. She has previously served on ISPA's
The facilities and good value-for-money were high on the spa-goers' tick list while poor reviews were a turn-off
Daphne Metland
Our newly elected officers' vision signals a promising path forward Lynne McNees. ISPA president
board as secretary/treasurer and has been a director since 2022.
Fields is the corporate director of spa, wellness and retail at PCH Hotels and Resorts – based in Birmingham, Alabama. Fields has served the ISPA board since 2023.
All three directors will begin their terms immediately, serving through the 2026 ISPA Conference from 30 March and 2 April, at The Venetian Resort Las Vegas in Nevada, US. Lynne McNees, ISPA president, said, “We’re pleased to welcome ISPA’s newly elected officers, whose leadership and expertise will help guide our continued success. Their vision signals a promising path forward.”
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Daphne Metland unveils spa consumer feedback in State of Spa Report 2025
The Good Spa Guide has analysed feedback from 2,557 of its members on their enjoyment of spa experiences.
The resulting Good Spa Guide State of Spa Report was presented by founder Daphne Metland at the Spa Life UK convention.
Fifty-seven per cent of spa-goers look at a spa’s facilities before choosing one spa over another.
Sixty-nine per cent would be put off by reading poor reviews of a spa, with lack of value for money coming in a close second.
When asked what they enjoy most about a spa day, responses highlighted the indulgence of spa time, using the facilities and receiving treatments.
Sixty-one per cent of survey participants said they would be encouraged to re-book at a spa they’ve already been to if they were offered a discount for a return visit. Most responses said, however, they would support a ban on mobile phones because the ambience is ruined by selfie-takers filming.
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PHOTO: RYAN WELLNESS CONSULTING
Europe is the primary focus as many of its countries already have a sauna culture which is ripe for innovation
Jamie Waring
Jamie Waring reveals social wellness concept called 432
Anew social wellness concept curated by three industry veterans will open soon in Amsterdam before being rolled out to key cities.
432 – a name which comes from 432 hertz, the earth’s natural frequency – has been created by wellness consultant, Jamie Waring, Jonathan Fisher (CEO of Holmes Place and Tribute Brands) and Emlyn Brown (VP of wellbeing at Accor).
Speaking to Spa Business' sister title HCM, Waring says the concept is aimed at health-orientated 25- to 40-year-olds who want to meet friends and have social experiences that don’t revolve around alcohol. The experience includes a breathwork class, a sauna and Aufguss ritual, followed by a cold plunge.
People can use the facilities independently but the most users will follow the journeys. A visit will cost €25. The first site will open in Amsterdam in Q3 and more are being sought in London, Helsinki, Dubai and Saudi Arabia.
Consumer feedback
The Good Spa Guide's founder Daphne Metland revealed what spa-goers want and don't want from wellness facilities in annual report
Wellness island
Aldar will develop more than 6,000 luxury homes on Abu Dhabi's Fahid Island, to become a residential wellness sanctuary
SPA BUSINESS INSIGHTS
Botanical development
Italian architects ABCPlus Studio reveal plans for a sustainable mixed-use project with a botanical garden spa in Bibione, Italy
English spa enhancement
The Dorchester Collection's Spa at Coworth Park, UK, has received an extensive makeover
US trade tariffs
Intelligent Spas MD Julie Garrow shares the results of her study into the impact of US trade tariffs on the spa industry
Supplier News
The latest in products and innovation from Comfort Zone, Ionto-Comed, Naturopathica, Gharieni and Monika Heiligmann Paris
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spa business news
Spa staff compensation detailed in annual ISPA industry report
Spa staff compensation across market sectors has been revealed in the full 2025 US Spa Industry Study, published by the International Spa Association (ISPA) Foundation.
Initial findings released earlier this year showed the total spa industry revenue in the US is estimated to have risen year-onyear by US$1.2 billion (€1 billion, £891 million) to US$22.5 billion in 2024 (€20.6 billion, £17.4 billion).
The full report is out now, comparing how staff compensation differs across hotel, resort and day spas for full-time staff across a number of roles.
DEVELOPMENT
While massage therapists at day spas received US$49,500 (€43,000, £37,000), resort and hotel spas paid these employees US$75,000 (€65,000, £56,000).
Spa managers in day spas were reported to receive US$56,400 (€49,000, £42,000), compared to US$69,400 (€60,000, £52,000) in resort and hotel locations.
Spa directors had the widest difference in compensation between US$108,700 (€95,000, £81,000) at resort and hotel spas, versus US$76,500 (€67,000, £57,000) at day spas.
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Aldar unveils masterplan for Abu Dhabi wellness island
‘Health relocation’ could become a wider trend over the next few years
Jonathan Emery, CEO, Aldar Development
UAE-based developer Aldar has unveiled a masterplan to turn Fahid Island into the world’s first Fitwel-certified wellness island at a development cost of AED40 billion (US$10.8 billion, €9.5 billion, £8 billion).
The a 2.7sq mile island in Abu Dhabi has 11km of coastline and will be a wellness sanctuary, with easy access to the water.
Thirty per cent of the land on the island will be dedicated to natural spaces. The 10km landscaped Berm Park will create a visual and
■ The study asked about pay for the first time
Spa operators taking part in the study said recruitment and retention of high quality staff was a concern
■ More than 6,000 luxury residences are planned
acoustic buffer and will also become a wellness and fitness corridor – with running tracks, three cycling routes, fitness nodes and shaded rest areas. It is located between lifestyle destination Yas Island and cultural centre, Saadiyat Island.
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PHOTO: ALDAR
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Therme signs €1 billion deal with CVC
Therme Group has announced a strategic joint venture with private equity firm CVC Capital Partners (CVC) in a deal valued at more than €1 billion (US$1.1 billion, £855 million) to create a holding company called Therme Horizon.
Therme Group and CVC will become equal partners in Therme Horizon when the deal completes later this year, subject to regional regulatory approval.
Therme Horizon will own existing sites Therme Erding in Germany (which Therme Group
RENOVATION
Hepburn Bathouse renovation to air on TV show in Q3
Hepburn Bathhouse and Spa in Daylesford, Australia, has received an AU$1.7 million (US$1.1 million, €960,000, £810,000) investment, which it documented in partnership with popular renovation competition TV series The Block for national broadcaster Channel 9 – with episodes airing at the end of Q3.
Established in 1895, Hepburn is Australia's oldest and longestrunning bathhouse, with natural mineral-rich waters.
Owned by Hepburn Shire Council and operated by Belgravia Leisure, the bathhouse is completing the final touches at the property ahead
We’re committed to scaling our unique wellbeing infrastructure
Robert Hanea, chair and CEO, Therme Group
acquired earlier this year) and Therme Bucharest in Romania.
CVC will also co-invest in the development of Therme Manchester in the UK, which is on track to open in late 2028.
of reopening later this year. Among other upgrades, the facility now has 12 private bathing rooms (five of which were part of the refurbishment) as well as a private steamroom.
DESIGNED FOR EVERY BODY EVERY EXPERIENCE
SPA FUSION FLOW
Multi-functional for manicures, pedicures, massages and facials
All spa facilities at the Italian hospitality development in Bibione will operate o -grid, powered by solar energy and using harvested rainwater
Italian architecture firm ABCPlus Studio has revealed plans for an environmentally-conscious mixed-use destination near the town of Bibione, between Venice and Trieste on the Adriatic coast. Commissioned by real estate company, Bibione Darsena SRL, which operates marinas, the project will break ground in 2027 following completion of all required environmental and landscape approvals. The estimated opening date is 2030.
Sustainability
The concept merges responsible tourism with fragile ecosystem protection and an integrated culture of wellness throughout all facilities. The architectural layout will ensure all hospitality facilities become integral components of the landscape, actively protecting biodiversity, water systems and ecological networks. Every structure will adhere to cradle-to-cradle principles, enabling its complete removal and site restoration when necessary.
The overview
The development will include a 100-room hotel, residential units and o -grid hospitality and wellness facilities.
■ Micro lodges and spa facilities will be fully
PHOTO: ABCPLUS STUDIO
Our design philosophy centres on guiding guests to connect with the extraordinary indigenous territory that surrounds us
The low-impact hotel and accommodations will be integrated among natural sand dunes and indigenous vegetation, drawing architectural inspiration from traditional elevated stilt houses. The hotel will feature terraces that provide essential shading to a recessed glazed façade, complemented by green roofs and reflective surfaces designed to minimise thermal impact.
Micro lodges scattered throughout adjacent wetlands will be accessible via raised walkways that preserve the delicate ecology beneath.
The spa
The property’s botanical spa will sit at the heart of the development, in a network of open-air pavilions situated among mature pine trees and existing meandering freshwater canals.
The spa will be organised into three zones, a main spa centre housed within a glass and steel structure, o ering thermal treatments, such as hammams and thermal baths to blend with the location's naturally humid micro-climate.
A sound pavilion will create a contemplative sanctuary constructed from untreated larch and dedicated to yoga and meditation. The acoustic walls will be engineered to allow the natural sounds of wind, water and ambient nature to filter through, creating an immersive sensory environment.
Salt treatment facilities, including massage and treatment rooms, will be positioned on panoramic relaxation decks suspended within the pine canopy, o ering unobstructed views of the sea. ●
■ Damiano Capuzzo is a partner at Italian architecture firm ABCPlus Studio, which has been commissioned to create the concept
■ The 50-hectare site overlooks the sea and a saltwater lagoon
PHOTO: ABCPLUS
PHOTO: ABCPLUS STUDIO
spa business insights
In today’s digital world the importance of providing purposeful relaxation set in nature cannot be overstated
Teresa O'Farrell, global head of wellness and spa, Dorchester Collection
Countryside calm
Dorchester Collection's Spa at Coworth Park has received a transformational upgrade for enhanced relaxation
■ Contrast bathing facilities have been added, including a snow shower by TechnoAlpin
The Dorchester Collection’s modern country house hotel, Coworth Park, in Berkshire UK, has relaunched its spa and wellness facilities following extensive investment and refurbishment.
Updated facilities
The Spa at Coworth Park has been reimagined to work in harmony with the surrounding green landscape with light-filled spaces, soft textures and nature-inspired design. Sparcstudio led the redesign.
Responding to growing demand for contrast bathing experiences, the spa now o ers a Finnish sauna, citrine-lined steamroom and snow shower (by TechnoAlpin).
The eight treatment rooms have been refreshed and each
PHOTO: COWORTH PARK, THE DORCHESTER COLLECTION
Sparcstudio led
The Spa at Coworth Park provides the perfect oasis of calm where guests can escape the pressures of daily life
has been named after plants found within the grounds of the 240-acre, 70-room property.
The new spa café will o er dishes including seasonal salads, fresh juices and herbal teas, which can be served on the outdoor terrace overlooking the estate.
The gym has also been expanded and is equipped with the latest Technogym Artis Luxury line and the brand’s Checkup station that uses AI to assess users’ balance and form, among other metrics.
New treatments
The spa menu o ers treatments in partnership with Ishga, Wildsmith and Made for Life Organics. Spa therapists will now provide guests with an updated consultation to decide on a tailored treatment and
a corresponding soundscape to be played throughout. Treatment and relaxation beds are by Gharieni.
Natura Bissé treatments are also now on o er at the spa (following partnerships at sister hotels The Dorchester and 45 Park Lane).
Coworth also has Natura Bissé's Oxygen Bubble pop-up treatment pod available until the end of Q3 – allowing guests to breathe pollution-free air.
Elevated experience
Dorchester Collection's global head of wellness and spa, Teresa O'Farrell, told Spa Business exclusively, "Elevating our wellness experience at Coworth Park was the focus of the spa renovation. In today’s digital world the importance of providing purposeful relaxation set in nature cannot be overstated." ●
■ Relaxation areas have been refreshed, with loungers by Gharieni and new treatment beds in the spa's eight refurbished treatment rooms
■
the redesign for the nature-inspired spa
PHOTO: COWORTH PARK, THE DORCHESTER COLLECTION
PHOTO: COWORTH PARK, THE DORCHESTER COLLECTION
The awareness of this information will bring more confidence to those dealing with negative impacts
Julie Garrow, MD, Intelligent Spas
Trump's trading impact
A new study reveals the e ect of US trade tari s on the global spa industry
After speaking with numerous people from multiple sectors within the spa industry, it became clear that many were concerned about the new US trade tariffs that were introduced on 2 April to address the country's trade deficit.
The spa market has been trying to understand how best to deal with the changes, including a 10 per cent import levy to the US and steep country-specific duties. Therefore, I decided to
conduct a global survey, primarily to quantify the current impact and gather strategies being used already, which could be shared with the wider industry to help anyone else negatively affected.
The awareness of this information, published in the report Impact of US Tariff s on the Spa Industry, will bring more confidence to those dealing with negative impacts, as well as employees who worry about their job security. It's good to note 53 per cent of survey respondents stated the new tariffs were unlikely to change the number of employees in the business this year.
Background
The spa and wellness industry is facing rising costs and uncertain supply chains as a result of the economic turbulence.
Many spas in the US rely on imported equipment, products and other supplies, which are now subject to the tariffs, while suppliers based outside the US face logistics complications, inflated export costs and must meet other changing trade requirements. The
47 per cent of those who sell products and/or services to the US have experienced negative impacts
■ 45 per cent of respondents in the US have been impacted
threats of squeezed margins, increased prices for consumers and disrupted service delivery loom as firms adapt to the turbulence.
Methodology
The global online survey was completed by 83 respondents, with the sample including operators and suppliers – 26 per cent from the Americas (22 people), 49 per cent from Asia Pacific (41 people), 19 per cent from Europe (16 people) and 7 per cent from the Middle East and Africa (6 people)*.
Given 26 per cent of respondents were unsure of the impacts, some suggesting it was too early to know, it may be interesting to conduct a follow up survey towards the end of the year to share updates. (*NB, numbers have been rounded)
Find out more
The report, which can be purchased from www.intelligentspas.com for US$30 (€26, £22), goes into detail on topics including specific impacts on the industry, the significance of these changes and strategies to mitigate the effects. ●
Key stats (sample = 83)
● 28 per cent of all survey respondents globally stated they are being negatively impacted by the new tariffs
● 72 per cent of all survey respondents globally say they have not yet been negatively impacted
● 32 per cent of those who stated they are not being negatively impacted have already changed their financial forecasts and budgets
● 47 per cent of those who sell products and/or services to the Americas said they’ve experienced negative impacts
● 45 per cent of respondents located in the US said they’re being negatively affected, versus 29 per cent of those located in the Asia Pacific region
● 8 per cent of respondents from Europe, Africa and the Middle East stated they’re being negatively impacted
■ Thought leaders, operators, suppliers and consultants met at Spa Life
Energised & engaging
The Spa Life UK Convention, which took place between 22 and 24 June at Old Thorns Hotel and Resort in Liphook, UK, once again shone as a premier gathering for spa and wellness professionals – uniting thought leaders, operators, suppliers and consultants under one roof.
This year’s event was both business-focused and joyful, blending strategic insight with moments of fun and celebration.
Operators and suppliers praised the convention’s energy. As Johnny Gorter from Gharieni Group put it: “The event is more than just handshakes and name tags – Spa Life is where the pulse of the industry beats loudly.”
Equally enthusiastic, Nigel Franklyn of the Touchless Wellness Association Spa Life is a blend of networking, learning and education, says Andrew Hammond
commented: “Spa Life feels like more than a professional event – it’s a gathering of kindred and kind spirits who share a passion for wellness and the future of the industry.”
Key developments
Wellness is evolving and this year’s programme reflected some key developments to assist operators in adapting their services.
Delegates enjoyed inspirational keynote sessions, motivational breakout discussions, structured speed-networking forums and the unforgettable Gala Dinner.
This dinner provided an opportunity to celebrate the spa professionals recognised by the Good Spa Guide Awards.
The atmosphere was light-hearted – think laughter over shared meals
Wellness is evolving and this year’s programme reflected some key developments to assist operators
■ The event provides spa professionals with a chance to collaborate and drive growth
and the buzz of bustling expo aisles – while the content and substance remained rich and actionable.
For spa operators and suppliers alike, Spa Life UK a rmed its vital role in driving growth, fostering collaboration and setting the wellness industry’s future direction. ●
● Spa Life Ireland will be held at the Johnstown Estate and Spa in County Meath, Ireland, between 28-30 September 2025
● Spa Life Scotland will take place between 9-11 November 2025 and the venue is yet to be confirmed
For more details about Spa Life, visit the website: www.spa-life.international
■ Jane Kitchen, editor-at-large of Spa Business presented for the Global Wellness Institute
SUPPLIER NEWS
Suppliers tell Spa Business insider about their latest product, design and technology launches
■ Comfort Zone's hydrating Ice Splash facial is one of three joining treatment menus at the six Aqua Sana Forest Spas
Comfort Zone launches three new facials at Aqua Sana Forest Spa
Italian skincare brand Comfort Zone has launched three new Face Space facials at the six Aqua Sana Forest Spas at Center Parcs holiday villages across the UK and Ireland.
The new facials joining five existing treatments on the group’s spa menus include the Face Space Ice Splash, the Face Space Pump Up and Face Space Ultra Glow. Ice Splash is a hydrating therapy that leaves the skin plump and smooth, while Pump Up targets anti-ageing concerns by lifting and tightening the skin. The Ultra
Glow treatment incorporates Comfort Zone’s 3-Bright technology to correct and prevent pigmentation as well as improve uneven tone and texture.
All three treatments have a duration of 25 minutes and the products used are available to purchase at each of the six Forest Spa Boutiques.
Tracy Brasenell, UK country manager, Comfort Zone, said: “We are committed to driving constant innovation and adopting a forwardthinking approach to spa solutions and sustainability. Face Space is
■ Tracy Brasenell, UK country manager, Comfort Zone
not only a more modern way for spa guests to experience our advanced treatments, but it also creates exciting and new possibilities for spa destinations like Aqua Sana Forest Spa to reach new audiences.” MORE ON spa-kit.net
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PHOTO: COMFORT
World Spa Brooklyn – Aire Ancient Baths – The Cosmopolitan MGM Las Vegas –Palm Heights Grand Cayman – Rain Spa Montreal – Rosewood Villa Magna Madrid –Sheraton Portugal – The Sukhothai Bangkok – Radisson Blu Belgium – Marriott Azerbaijan –Sofitel Abidjan – The Ritz Carlton Istanbul – Kempinski Malta – Shangri La Abu Dhabi
SUPPLIER NEWS
Ionto-Comed launches the iRiS intelligent robotic massage system
Ionto-Comed has created an intelligent robotic massage system, iRiS to offer a solution to spas suffering from a shortage of spa therapists, which can often lead to therapist overload and service gaps. The new robotic system is compact and mobile, integrating into existing treatment rooms.
■ Julian La Fontaine, CEO of Ionto-Comed
The computer’s 3D vision and artificial intelligence software offers real-time body analysis for tailored treatments.
It can be in operation 24/7, reducing labour costs and preventing therapist burn-out. It can also be used to take over the musclewarming phase of a massage before a more targeted therapistled treatment is required.
Designed to create safe and consistent treatments for spa guests, it also opens massage experiences to new markets, such as those who are uncomfortable in a traditional massage setting.
Julian La Fontaine, CEO of Ionto-Comed, said, “iRiS is unique
Naturopathica unveils new facial collection
Skincare and wellness brand
Naturopathica is celebrating its 30th anniversary season with the launch of a new treatment called the Caffeine and Peptide Gua Sha facial, using products from its new Caffeine and Peptide collection.
The facial features a gentle lymphatic massage using the brand’s new signature stainless steel gua sha, which was designed to be cooling in order to reduce puffiness.
■ The computer's 3D vision and AI software offers real-time analysis
because it seamlessly blends AI-driven precision with practical versatility – supporting therapists.” Ionto-Comed distributes in more than 30 countries worldwide.
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■ The new collection contains caffeine and peptides
The new products used in the treatment include a Caffeine and Peptide Hydrating Face and Neck Serum, as well as a Caffeine and Peptide Smoothing Eye Serum. Alongside four molecular weights of hydrating hyaluronic acid, the products contain ingredients
to boost collagen production and firm the skin. Cathy O’Brien, CEO, Naturopathica describes the collection “like your morning cup of coffee and a tall glass of water combined".
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■ Cathy O’Brien
Gharieni lands regional business development VP Inma Moreno
Inma Moreno joins The Gharieni Group as VP of business development in the Australasia-Pacific region to strengthen its personalised service across the Group’s global network of clients.
Moreno has more than 35 years’ experience in operations and business development in sectors ranging from luxury spa and wellness to sports and hospitality sectors. She will lead regional business growth efforts by supporting corporate and distributor partners while also overseeing client engagement throughout a project’s lifecycle (from pre-sale consultation to post-installation follow-up).
Moreno said: “My priority is to ensure that every spa director and all of our partners and clients feel heard, supported and truly understood. At Gharieni, we're not just delivering equipment – we're humanizing wellness."
Sammy Gharieni, founder and CEO, Gharieni Group, said: “Inma brings a structured and focused approach
■ Moreno will drive Australasian growth for Gharieni
that ensures no detail is overlooked. She’s sharp, diligent and highly effective in how she manages complex projects. Her ability to connect with people in a professional and purposeful way makes her a strong driver of our continued growth in Australasia.”
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Monika Heiligmann researches more volumising lip care products
The lips are one of the most expressive and vulnerable areas of the face, yet often overlooked in skincare,” says Monika Heiligmann, founder of the eponymous brand Monika Heiligmann Paris. The brand’s treatments are designed to boost natural lip
■ Monika Heiligmann, founder, Monika Heiligmann Paris
colour, refine contours and provide a visible volumising effect. The products’ formulae include active ingredients to combat dehydration and repair the weakened skin barrier, especially after injections. The brand has introduced a number of clinically-researched professional products and is continuing its studies to create more volume-enhancing products for an upcoming spa treatment. Products can be found at Four Seasons properties in the US and at spas in Monaco and France.
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■ The company's products are designed to visible volumise the lips
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WEB ADDRESS BOOK
Connect with spa organisations from around the world. We welcome your entries – write to spateam@leisuremedia.com
Asia-Pacific Spa & Wellness Coalition (APSWC)
■ www.apswc.org
Association of Malaysian Spas (AMSPA)
■ www.amspa.org.my
Australian Hot and Mineral Springs Alliance
■ www.bathing.org
Bulgarian Union for Balneology and Spa Tourism (BUBSPA)
■ www.bubspa.org
Association of Spas of the Czech Republic
■ www.jedemedolazni.cz
Day Spa Association
■ https://dayspaassociation.com
Estonian Spa Association
■ www.estonianspas.eu
European Historic Thermal Towns Association
■ www.historicthermaltowns.eu
European Spas Association
■ www.europeanspas.eu
Federation of Holistic Therapists (FHT)
■ www.fht.org.uk
Federterme
■ www.federterme.it
FEMTEC (the World Federation of Hydrotherapy and Climatotherapy)
