COMPANY PROFILE
DFC 16 Davy Avenue, Knowlhill, Milton Keynes, Buckinghamshire, MK5 8PL, UK Tel: +44 (0)1908 422000 Email: sales@debitfinance.co.uk Web: www.debitfinance.co.uk Twitter: @debitfinance LinkedIn: www.linkedin.com/company/debit-finance-collections-plc
About us At DFC, we offer totally transparent revenue management solutions, with clear pricing and no hidden extras. Constantly working hard to make our clients business easier, we deliver on our promises – day in and day out. Our mission is to help you improve your relationships with your customers so that they stay longer. You can leave us to collect your Direct Debits, while you concentrate on running – and growing – your business.
Key customers We have happy customers in the majority of the leisure sectors, including Chains, Local Authority, Trust, Budget, Hotels and Independent Health Clubs.
Parent company Transaction Services Group.
Shows attending in 2018 FIBO, Active-Net, Leisure Industry Week, The UK Active Flame Conference, SIBEC Europe, Elevate, CIMSPA conference & exhibition.
Product range and services Our flexible Fully Managed Service efficiently collects DD payments using traditional paper-based methods or our online portal, FASTDD, using your own SUN or ours. With transparent processes and a competitive and clear pricing policy, and a full default procedure handled entirely in-house to ensure no hidden extras.
www.healthclubhandbook.com
Plans for 2018 We will continue our expansion throughout Europe with our SEPA solution, along with continuing to deliver innovative solutions that significantly benefit our clients’ businesses.
Key personnel Ivan Stevenson Director Ross Young Managing Director For more information please contact TEL: +44 (0)1908 422000 ext 826 WEB: www.debitfinance.co.uk
IVAN STEVENSON
In 2008 the enterprise teamed up with Debit Finance Collections (DFC) to see if they could make their accounting, and how memberships were taken, more efficient. Up until this partnership IHL had most of their members paying by annual memberships or pay as you go, resulting in increased admin time and minimal opportunities for promotion. Luckily almost 10 years on the story is slightly different. Chris Derbyshire, Head of Business Development at IHL, explains: “There were less than 200 Direct debits in 2008 compared to our now 10,000+. DFC offered us the business solutions we required alongside fantastic customer service. “They’ve been fantastic at managing our offerings. Transitions have been seamless and they’ve offered solutions at every turn. As a result, we’ve been able to increase our memberships.” CHRIS DERBYSHIRE, HEAD OF BUSINESS DEVELOPMENT AT IHL
Health Club Handbook 2018
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