






Matter Mobility :
Standards & Processes
Associated with Transferring Matter Information Between Firms Due to a Client Changing Their Legal Representation



Associated with Transferring Matter Information Between Firms Due to a Client Changing Their Legal Representation
Lateral & Departing Attorneys Integrate With Current Standards/Policies
1. Understand Your Firm’s Current Practices for Onboarding
Lateral Attorneys Bringing Clients & Departing Attorneys Taking Clients
2. Insert IG Into Those Practices As A Critical Asset
1. Establish Expectations
2. Establish Communications Strategy
3. Establish Process
4. Establish a Dedicated Team
www.legal-rm.com
Expectations (From an IG Perspective)
1. It’s Not All About Them
2. The Requirements of Their Current Partnership Agreement
3. The Dependencies Impacting Information Availability
1. Clients Must Request the Transfer
2. Their Previous Firm Has a Process
3. Their New Firm Has a Process
4. It Takes Time & Resources
5. It’s Really Not All About Them
Perspective Candidates Packet Outline
• Pre-Arrival Considerations
• Coordinating Information Transfers
• Types of Information Accepted
• Expectations
• Timelines
• Process for Onboarding/Accessing
• Open Matter Requirements
• Import
• Contacts
Process Highlights
Docketing
Conflicts IT/DMS
Lateral Support Team Discovery IT/Messaging Previous Firm
www.legal-rm.com
Onboarding lateral information is a collaborative process, but IG should own the management of it (including the relationship with the previous firm).
• Meet with the Lateral & Their Support
• Meet with the Previous Firm
Establish Means of Transmission (secure FTP/Encrypted drives/etc.)
Agree Upon Priorities & Timelines
• Stage Information Until Matters Opened
• Align Provided Matters with New Open Matters
• Set Process for Managing Closed Matters/Open Client Information
• Import/Index Information
• Close-Out Lateral
Two Sides of the Same Coin Laterals & Transfers Let’s Flip That Coin
1. Standards 1. Set 2. Communicate
2. Process
3. Technology
4. People
What Content is Eligible for Transfer?
What Level of Review is Required?
Who is Responsible for the Review?
What Information is Removed
Are Copies of Physical Content Required?
How are Transfers Verified/Memorialized?
How Long is Withheld/Copied Information Retained?
Departing Attorneys Packet Outline
• Conform to Partnership Agreement
• Return Equipment
• Communicate with Clients
• Manage Information
• File Records
• Destroy Non-records
• Identify Personal Materials
• Receive Personal Materials
• Transfer Client Information
Conflicts IT/DMS Docketing
Lateral Support Team Discovery IT/Messaging New Firm
www.legal-rm.com
Transferring lateral information is a collaborative process, but IG should own the management of it (including the relationship with the new firm).
• Identify Eligible Information
• DMS, Shared Drives, Email, Discovery, Dockets, Specialized App Data
• Receive Client Direction & Validate Request Per Firm Criteria
• Meet with the New Firm
Establish Means of Transmission (secure FTP/Encrypted drives/etc.)
• Notify Internal Parties (GC, Timekeepers, Accounting, etc.)
• Review Data Per Established Criteria
• Transfer & Verify Receipt
• Close-Out
Track (Transferred & Retained)
Transfer Via Agreed Upon Format
Review Analysts – Electronic
Review Analysts - Physical Understanding of Legal Content
Ability to Work Under Pressure
Ability to Manage Multiple Deadlines
High Technical Acumen