RESILIENCE AND RESULTS / EXPANDING ACCESS
Communication and Education
During this time of isolation, Legacy’s Leadership, Marketing and Public Affairs teams kept staff, patients and communities informed and connected. For staff, regular—and often daily—updates were provided via text, email, intranet (staff website), virtual town halls and team check-ins. For the community, a COVID-19 page was created and staff made frequent updates to the page and all Legacy social media channels. As quickly as the Centers for Disease Control and Prevention and other governing bodies provided updates, information was shared. Legacy’s team became a trusted source of reliable COVID-19 information for the media and community organizations.
“Thank you for all you and the Legacy team are doing. I hope you are taking care of yourselves as well as you are taking care of others.” Laila Khalili
Legacy did much more than simply respond to the pandemic. The organization as a whole remained committed to connecting communities to health every day, in every way. While the future of the pandemic is uncertain, patients know they can continue to count on Legacy to show unwavering courage and commitment to providing access to affordable quality health care for all who need it.
Community Initiatives Project Manager Avenue Community Development Corporation
EXPANDING ACCESS
THE NEW LEGACY SOUTHWEST CLINIC & LEGACY PHARMACY – SHARPSTOWN
Thanks to the generosity of foundations, corporations, private donors and Legacy employees, the new Legacy Southwest clinic was opened in December 2019 in Gulfton, one of Houston’s most diverse and underserved neighborhoods. The 33,000 square foot state-of-the-art facility replaces the original Legacy Southwest clinic, which could no longer meet the growing health care needs of the neighborhood. The new Legacy Southwest offers Adult Medicine, Obstetrics, Pediatrics, Public Health services, and Eligibility and Social Services. Walk-in Clinic services are also available for Obstetrics and Pediatrics. This innovative campus provides health care to approximately 400 patients a day. In June 2020, Legacy opened an adjoining pharmacy to support the growing pharmacy needs of Legacy and non-Legacy patients including filling and refilling prescriptions, free medication delivery, one-on-one medication counseling, health coaching, and vaccinations and immunizations. With the opening of the clinic and pharmacy, Legacy has built a one-stop shop of high-quality health care services available to Gulfton community members regardless of the ability to pay and without judgment.
LegacyCommunityHealth.org
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