Letter from the Chief Executive Officer

KATY CALDWELL

This year, it’s hard to think of anything that happened before COVID-19. It seems like a lifetime ago, yet it was only last December that we opened our brand new building in Southwest Houston, that all our teams were physically working together in our offices, and that our frontline staff weren’t wearing masks and other personal protective equipment every day. That’s why this annual report is about 2019-2020 being a year of resilience and results: powering through a pandemic. I am extremely proud of the challenges we’ve overcome and the accomplishments we’ve made while still maintaining the quality of care for our patients and improving service delivery to our communities. Many of our staff members took on different roles—some even went through different training—when the pandemic hit Southeast Texas. We were one of the first in Houston and the first in Beaumont to open outdoor tents to the public for COVID-19 testing. Our dental hygienists and school-based clinicians staffed the tents and trained to be screeners and test administrators. At the same time, our IT department moved at lightning speed to get our administrative staff equipped to work from home and our behavioral health providers moved to a virtual environment for patient care. We had to pivot during a worldwide pandemic as seamlessly as possible in the eyes of our patients. And we did just that. Legacy Community Health continues to grow within communities that have a significant need for our services. Along with our new standalone clinic in Gulfton, Legacy Southwest, we have expanded our network of school-based clinics to include two schools in Galena Park Independent School District (GPISD). Thanks to the tireless advocacy by former Congressman Gene Green and current Congresswoman Sylvia Garcia, support from Legacy’s Board of Directors and GPISD Superintendent and Board of Trustees, this vision became a reality. We also opened four more clinics on YES Prep campuses. There is no better time to facilitate access to pediatric and adolescent care than now. We hope we can bring a sense of relief, security and safety to the parents and staff members of all the schools where our clinics are located. In the coming months, we are continuing our expansion. This fall we opened Wellness Bar by Legacy in the Montrose area to provide HIV/PrEP and other sexual health services. In 2021, we are opening two more clinics: one in the Montrose Center’s Law Harrington Senior Living Housing Complex and the second in Avenue Community Development Corporation’s new building in the Near Northside. We continue to serve our communities on the front lines by helping those who need care, without judgment, and regardless of their ability to pay. Our resilience brings results to the communities we serve, and we wouldn’t have it any other way. Stay healthy, stay safe.

Katy Caldwell Chief Executive Officer

Legacy Community Health Services

2020 Board of Directors

Alex Jessett George Burch Chairperson Abigail Caudle, M.D. Naveen Pinglay Vice-Chairperson Taryn Hargrove Gore Gary Hammett Bryan Hlavinka Richard “Ricky” Davidson Mariana Chavez Mac Gregor, M.D. Treasurer Amanda Goodie-Roberts Ryan Martin Johnson Olatunji Secretary Neftali Partida Devin VasquezMarissa Taler At-Large Member / Executive Committee

Legacy Community Health Endowment

2020 Board of Directors

Tripp Carter Chairperson Brent Whiteley Vice-Chairperson Mike Holloman Treasurer Bryan Hlavinka Secretary George Hawkins Mark McMasters, M.D.

Emeritus Board Members

Melanie Gray Melissa Mithoff James A. Reeder, Jr. Monsour Taghdisi Claire Cormier Thielke