Residents’ Guide 2025/26
Welcome to Leeds Trinity University! To help you settle into your new home, we have put together this Residents’ Guide where you can find important information about your residency, including security, health and safety and your accommodation.
Please read through this guide carefully and keep your copy to hand as you may need to refer back to it during your time as a Leeds Trinity University resident. We wish you a happy and successful time with us!
Paying
Maintenance
Conduct
The University follows the Universities UK Code of Practice for statements of good
Key contacts
Accommodation
+44 (0)113 283 7108 accommodation@leedstrinity.ac.uk
Domestic Services
+44 (0)113 283 7299 s.kane@leedstrinity.ac.uk v.watmough@leedstrinity.ac.uk
Health and Safety
healthandsafety@leedstrinity.ac.uk
IT Helpdesk
+44 (0)113 283 7223 ltu.ivanticloud.com
Security
Office hours: +44 (0)113 283 7100
Out-of-hours: +44 (0)7860 383434 security@leedstrinity.ac.uk
Chaplaincy
+44 (0)113 251 7 2660
chaplaincyadmin@leedstrinity.ac.uk
Student ID Cards
idcardadmin@leedstrinity.ac.uk
Reception
+44 (0)113 283 7100 reception@leedstrinity.ac.uk
Student Support
Money to Friday: 9:00am - 5:00am Saturday to Sunday: 12:00pm - 5:00am +44 (0)7458 109288 studentsupport@leedstrinity.ac.uk
Students’ Union
Beth Owen-O’Malley Students’ Union President b.owen-o’malley@leedstrinity.ac.uk
General queries and support student.union@leedstrinity.ac.uk
The essentials
There is some key information that you need to know about moving into your accommodation on our Horsforth campus.
Contracts
If you have any questions about your accommodation or the agreement you’ve signed, contact the Accommodation team at accommodation@leedstrinity.ac.uk or call +44 (0)113 283 7108
Check your student emails as the Accommodation team will contact you about your accommodation throughout your residency.
They will also contact you via email to make arrangements at the end of your residence. You may be asked to provide feedback on your time in halls so that we can improve the experience for future residents.
Accommodation regulations
The accommodation regulations are contained within the Accommodation Agreement you have with Leeds Trinity University, which is available in the ‘Campus Life’ tile on myLTU.
Upon arrival, complete your inventory form and check everything in your room is in working order. You must do this within seven days of moving into your accommodation (no later than Monday 29 September 2025) to ensure an agreed record of the condition of your room. In return, you will be given a a pre-loaded key fob with free credit for use in the campus laundrette.
Repayment of the accommodation bond
We will return the accommodation bond to you within 28 days of moving out of halls and returning your keys, subject to a satisfactory room check, completing a bond return form and all payments being up-to-date.
If you have breached parts of your agreement, payments will be deducted for any damages or additional cleaning.
Noise and disruption
As you are sharing accommodation with other students, you should aim to reduce noise both day and night to avoid disturbing others. It is your responsibility to ensure your activities do not impact others.
We understand that some noise is unavoidable. Here are some tips to reduce noise:
• Move your devices (TV, monitor and speakers) away from your neighbour’s walls and raise them off the floor if you have flats beneath you.
• If you can hear your music outside your room, so can everyone else! Use headphones if possible.
• Try to keep the volume and bass of your devices on low.
• Be mindful of flatmates when returning home late at night. Close doors quietly, remove shoes and don’t shout.
Smoking
Smoking and vaping are prohibited in most areas across Horsforth Campus and in halls of residence. Covering or interfering with smoke, fire and heat detectors could cause danger to others on campus and is a serious offence which could result in fines, eviction from halls or prosecution.
There are some designated smoking areas:
• At the side of Trinity Building near Kirkstall Hall
• On the grassed area opposite the Sports Centre entrance
• Opposite the entrance to All Saints’ Court
• On the grassed area next to Ripon Hall
• Outside Trinity Close
• In the smoking shelter outside the Andrew Kean Learning Centre
Cleaning
All halls of residence have a house keeping service provided by the Domestic Services staff. The communal areas are cleaned Monday to Friday during term time and kitchen facilities are cleaned regularly.
It is your responsibility to keep your room (and ensuite bathroom) clean, tidy and free from hazards.
Inspections
The Accommodation team will complete inspections of your rooms and kitchens in November and April of the academic year. This is to ensure that any issues with the rooms can be addressed to ensure a positive living experience.
If you have any questions, contact the Accommodation team at accommodation@leedstrinity.ac.uk or call on +44 (0)113 283 7108.
Internet
Free Wi-Fi is provided by Wifinity. You can connect all your devices and there is provision for both wired and wireless connections. You will find a leaflet in your Welcome Pack with details on how to connect to the Wi-Fi.
If you have any issues, contact Wifinity at support@wifinity.co.uk or call on +44 (0)20 809 01290.
When using your device(s) on campus outside of your halls of residence, connect to the Eduroam Wi-Fi using your LTU student emaill address and password.
Contents Insurance
Through our partner Cover4Students, all residents are covered for contents up to £10,000. This will cover your contents inside your room for fire, flood and theft of your possessions, including your gadgets.
This insurance is provided at no additional cost and is included as part of your hall fees.
Laundry Facilities
Laundry facilities are located at the side of Fountains Court and are operated by Washpoint Laundry. Students in Fountains Court, All Saints Court and Kirkstall Hall will be given a pre-loaded key fob with credit for the laundrette upon completing and returning your inventory form. Don’t lose your fob as you might be charged for a replacement.
The washing machines are self-dosing, so you do not need to provide any washing powder, tablets or pods.
Post
The Post Room is located in Fountains Court common room and is managed by the Post and Accommodation team. The Post Room is open Monday to Friday, 9:00am to 5:00pm.
Receiving post
When ordering post, please use the following address:
Your name (as stated on your Student ID card)
Room number (e.g. 29E) and hall name (e.g. Fountains Court)
Leeds Trinity University Brownberrie Lane Horsforth Leeds LS18 5HD
When a parcel arrives for you, a QR code or an email from no-reply@getparceltracker.com will be sent to your student email address. Bring the QR code and your student ID to collect your items.
If you receive confirmation from the courier but do not receive a QR code, contact post@leedstrinity.ac.uk or enquire at the Post Room.
Letters will be put into your flat mailbox, which are located at the far end of the Fountains Court common room. The small key on your keyring is to open your mailbox. Ensure your mailbox is locked after you have checked for post.
Money or vouchers should not be sent to you via the post. Registered mail is the only safe way to send valuables.
Food deliveries
Fresh food orders (e.g. Hello Fresh or Gousto) must be collected immediately once the courier notifies you. The Post Room cannot be held responsible for ruined food that is not collected promptly. If uncollected after 48 hours, food will be disposed. If you are travelling home, cancel your subscriptions.
The Post Room does not accept any supermarket deliveries. You need to provide the supermarket your mobile number to contact you directly and meet the delivery van in the car park.
At the end of the academic year, update your address with any person or company who delivered mail to you. Any mail sent to you after your contract end-date will be returned to sender.
Halls security
Your safety is our priority. We provide 24/7 security across our Horsforth campus. The security staff undertake campus patrols and wear body cameras as an additional safety measure. CCTV cameras are also active across campus and communal areas of halls.
Accommodation on the ground floor of halls is also fitted with sash window locks for added security. Use these properly, especially by closing your window when you leave your room.
To contact the Security team, call +44 (0)113 283 7100 or out-of-hours on +44 (0)7860 383434
Accessing halls and rooms
You need to use your student ID card to enter halls and your room key to access your room. Your student ID card must be worn at all times whilst on campus and is not to be used by anyone but you.
Help us keep our halls safe for you and your flatmates by not lending your keys and not granting access to any non-residents. Let your Resident Mentor know about any guests you may bring into your accommodation.
Lost keys or student ID cards
Report any lost keys or student ID cards to Reception as soon as possible. Security can be at the Reception desk out-of-hours. There will be a charge of £25 to replace a lost key, £5 for a lost post locker key, and £10 for a replacement student ID card. If you would like the charge taken from your bond, it will cost £35. If you do not hand in your keys when you move out of halls, you will be charged £40.
Your student ID card is needed to borrow items from the Library and Media Services. It can also be loaded with print credit to use on campus printers. For more information, visit leedstrinity.ac.uk/epayments. If you lose it, don’t forget to replace it!
Paying your accommodation fees
You will be provided with your accommodation invoice either on or before your arrival. The fees should be paid in line with the Accommodation Agreement.
Payment may be made as follows:
• Online via your e:Vision account by clicking on ‘My Finance’
• Online via epayments.leedstrinity.ac.uk/open
You will need to know your student ID number and have a debit/credit card. There is an option to set up a recurring card payment that will automatically take the correct instalment payment on the due date to avoid you having to remember future payments.
To set up a recurring payment, please contact the Finance team at finance@leedstrinity.ac.uk or call on +44 (0)113 283 7311.
If you require financial assistance, please contact the Money Advice team at moneyadvice@leedstrinity.ac.uk
For more information about fees and budgeting, please see your Get Going Guide, which you should have recieved either via post or email before starting your studies.
Maintenance and support
Leeds Trinity University aims to ensure that your experience in halls is comfortable and that any issues, including ones with your accommodation, are resolved.
On occasion, the Estates and Facilities team may need to carry out essential statutory maintenance which can involve entering residents’ rooms. If the work is planned, we will aim to provide you with notice at least seven days before the work is due to start. If urgent work is required, we will aim to provide 24 hours’ notice. In an emergency, the University may need to exercise its right of entry without prior notice.
Reporting a fault
If you find any defects or faults within your room or in communal areas, please fill in the online maintenance reporting form via the ‘Maintenance’ tile on myLTU. Possible faults you could report include leaking taps, replacement ceiling light tubes or a blocked sink.
Response times for maintenance tasks will vary depending on the nature of the repair. Priorities are as follows:
• Critical: Repairs need to be tended to within four hours and they should be completed within one day.
• High: Repairs need to be tended to within two days and they should be completed within four days.
• Medium: Repairs need to be within five days and they should be completed within eight days.
• Low: Repairs need to be tended to within 20 days, and they should be completed within 30 days/one month.
Support for urgent and out-of-hours issues
If you need to speak to someone out-of-hours or you are concerned about another student, Student Support is available until 5:00am, Monday to Sunday.
You can contact Student Support at studentsupport@leedstrinity.ac.uk or call +44 (0)7458 109288. You can also book an appointment in the ‘Student Information Point’ tile on myLTU.
For other urgent or out-of-hours issues, please call the Security mobile number on +44(0)7860 383434. They will assess the issue and, in the event of an emergency, take action as soon as possible.
Snow and ice clearance
The Estates team is responsible for the clearance of snow and ice on campus. Grounds staff work from 8:30am to 3:00pm during the winter months, but may be called out by the duty porter in exceptional circumstances. In the event of snow and ice, the Grounds team will prioritise clearing snow and salting the following areas:
1. All steps, disabled ramps and footpaths from all halls of residence to Reception.
2. The road and footpaths from the main entrance to Reception.
3. The Westgate entrance to the side entrance road.
4. Paths leading from the read gate to the South Entrance.
5. The road to and from and the paths around Trinity Close.
6. Paths leading to lecture rooms and the Dining Room.
7. All other footpaths around campus and car parking spaces will be cleared as soon as the main priorities are completed.
All other footpaths around campus and car parking spaces will be cleared as soon as the main priorities are completed.
Conduct and complaints
Student conduct and discipline code
You are expected to adhere to the Student Conduct and Discipline Code.
Please familiarise yourself with this document, which is available to view on the ‘Essential Information’ tile on myLTU.
Bullying, Harrassment and Sexual Misconduct
We are committed to creating a safe, respectful and inclusive environment for everyone.
If you experience or witness any form of bullying, harassment or sexual misconduct, support is available.
You’ll attend a mandatory training session during induction to help you understand Leeds Trinity University’s approach to tackling these issues, how you can report any concerns, and the support available to you.
You can find all our policies, procedures and support information on our website.
For more information, visit leedstrinity. ac.uk/bullyingharassment-andsexual-misconduct.
Complaints procedures
Please bring any complaints about your accommodation directly to our attention, as this is the quickest way to get an issue resolved. You should raise any issues with the Accommodation team in the first instance.
If you still wish to make a complaint about your accommodation, or any issues arising from the terms of the Accommodation Agreement, please do so in line with the Leeds Trinity Complaints Procedure, which can be viewed on myLTU.
Leeds Trinity University is aligned to the Universities UK Code of Practice for University Managed Student Accommodation.
Under the UUK Code of Practice, we will report all formal complaints, under stage two, regading residential accommodation to the standing committee of the Universities UK/SCOP Approved Code of Practice for the Management of Student Housing
For more information, visit: universities.ac.uk/
The Student Accommodation Code
Leeds Trinity University are committed to the Student Accommodation Code of Practice, protecting your rights to ensure a safe, good quality place to live.
Developed by Universities UK and GuildHE the code is designed to make sure you get the best out of your time living in university accommodation.
In addition, Leeds Trinity University are proud to be a Global Student Living Gold Accredited operator.
More information on the Student Accommodation Code can be found at acop.ac.uk.
Your health and safety
Leeds Trinity University is proud to provide services and facilities that fully comply with the latest health and safety legislation.
As a resident in Leeds Trinity University halls, you have a legal responsibility to your flatmates and the University to ensure you refrain from activities that could compromise the health and safety of yourself and others.
Our Health and Safety Policy sets out our framework to ensure a safe and healthy working environment for all our staff, students and visitors. Please familiarise yourself with the policy, which can be found on the ‘Campus Life’ tile on myLTU.
Fire alarm tests
To ensure that our fire alarms are working properly, a fire test will be carried out in your hall every week at a designated time. During the test, the alarm will be sounded for a few seconds to check that it is working.
You won’t be required to vacate your halls during these designated tests. They will take place on Friday mornings between 9:00am and 12:00pm.
Emergency evacuations
If you hear the fire alarm sounding and it is not a pre-planned test, you must vacate the building immediately and report to your nearest fire safety assembly point. You can find your designated fire safety assembly point on the fire notices displayed on the back of all bedroom and teaching room doors.
If you need assistance to evacuate from the buildings in the event of an alarm, or if you are concerned about evacuations, please contact the Health and Safety team at healthandsafety@leedstrinity.ac.uk Fire equipment
If you notice any problems with any smoke/heat detectors or fire detectors/fire prevention systems, or anything that could affect fire protection, please contact our Porters or Security immediately at security@leedstrinity.ac.uk.
Accidents and incidents
If you have an accident or see a health and safety issue on site, please report it via the EcoOnline portal via tinyurl.com/LTU-EcoOnline
Emergencies
If you are worried about yourself or another student, please call Student Support on +44 (0)7458 109288 or Security on +44 (0)113 283 7100 or +44(0)7860 383434 (out-of-hours) and they will be able to advise or refer you to the support team you need.
For urgent medical assistance, please call for an ambulance by dialling 999. If you call for an ambulance, please let Security know so that they can direct paramedics to the correct location and ensure that access is available.
If you require medical advice, please call the NHS non-emergency number 111
Should you witness a crime or suspicious behaviour or are worried about an unattended/suspicious package, please report it immediately to Reception/ Security on +44 (0)113 2837100 or call West Yorkshire Police’s non-emergency number 101. For emergencies, please call 999
Student life in Horsforth
Join your Students’ Union
Leeds Trinity Students’ Union (LTSU) is the hub of student life. Made for and run by you, the Union organises a diverse selection of events, sports clubs and societies for you to join and enjoy. You can also use your voice and help shape the Union and the university as a course representative, part-time officer or full-time officer.
Find out more information on their website at ltsu.co.uk.
Step up your sporting game
Trinity Sport and Trinity Fitness are the home of all sports at Leeds Trinity University. The gym offers the latest equipment, a huge programme of fitness classes to choose from, as well as plenty of free social sport activities. Look out for free activities on the ‘Events’ tile on myLTU.
Find out more information on their website at trinityfitness.co.uk.
Be inspired
The Chaplaincy run a weekly programme where you can make real friends, experience true belonging, ask questions and nourish your faith. Get involved with regular social events, homeless runs, prayer evenings and more. They also offer one to one support for students for anybody who wants to talk, whether you need something or you don’t quite know what you need.
You can find the Chapel right next to main reception and the Chaplaincy offices by the Chapel doors. You can find out more information on their website at leedstrinitychaplaincy.co.uk and via email at chaplaincyadmin@leedstrinity.ac.uk.
What’s on in Leeds
From the Brontë sisters to the birthplace of the first football club, Yorkshire is steeped in history. We’re also known for our breathtaking countryside and Horsforth isn’t short of relaxing green spaces. One of our favourite spots is Hunger Hills. Located at the back of the university, it’s the perfect place to go for a short walk, especially in autumn. Horsforth Hall Park is only a short walk from campus too, located near the town’s main high street.
You can also check out Leeds city centre, home to our new City Campus. The city centre is the ideal place to discover new restaurants, great shops (from beloved charity and vintage shops to independent boutiques and comic bookshops), museums, music venues and more.
Nights out in the city
The city centre isn’t the only place to enjoy a great night out. With Headingley only a short bus, train or taxi ride away from Leeds Trinity University, it’s the perfect place to make memories with friends.
Otley Road is lined with bars and cafés to find a bite to eat or grab a drink, whatever your preference.
Stay local
There’s never a dull moment in Leeds, regardless of your lifestyle. City life isn’t to everyone’s taste, but there’s plenty of things to do. From independent shops and retail parks to cinemas, restaurants and buzzing cafés, Horsforth, Headingley and Kirkstall offer everything you need without venturing into the city centre.
Travelling in Leeds
Car parking
Parking restrictions apply on campus at all halls. There is a pay and display system across campus for residents who choose to park. The car park is regularly checked so you will need to adhere to parking regulations to avoid receiving a fine. Spaces cannot be reserved in the car parks and it can get very busy. It is advised that you do not bring your car to campus.
Car parking spaces are only available for residents of Trinity Close for £200 per annum on a first-come, first-served basis. For further information, email travel@leedstrinity.ac.uk.
The car parking policy is strictly enforced by the issuing of Penalty Charge Notices (PCNs).
Resident students are not authorised to purchase a Yarnbury parking permit. Leeds City Council has a restricted parking scheme on the roads surrounding the Horsforth campus, namely:
• Brownberrie Lane
• Westbrook Lane
• Southway
• Lee Lane West
If you park off-campus, please park considerately and be aware of any parking restrictions in place throughout the local area.
Electric vehicles
Electric cars or vans can only be charged on campus from designated charge points, which can be found in the South Car park behind Fountains Court.
For the safety of all, electric vehicles of any kind (including, but not limited to, e-bicycles and scooters) are not allowed in halls.
Public transport
Leeds has excellent transport links across the region which can help you travel to and from the Horsforth campus, including local trains and buses.
Leeds Trinity University provides a free accessible shuttle bus that services various drop-off and pick-up points, including Horsforth train station, the local supermarket, doctors, dentists and other local amenities that will support your residency on campus.
Timetables and other information about the shuttle bus can be found under the ‘Campus Life’ tile on myLTU.
Keeping campus green
Leeds Trinity University is committed to becoming a cleaner and greener campus. All staff and students are responsible for helping to achieve this.
As a residing student, you have an important part to play. Here are some of the ways you can help us look after our Horsforth campus and the wider environment.
Small changes, big impact
As a resident, you can help conserve energy and water by:
• Turning off all electrical equipment when not in use.
• Unplugging chargers when they are not in use.
• Taking time to assess what is plugged in and/or on standby.
• Turning off lights when leaving a room.
• Ensuring taps are turned off when they are not in use.
• Reporting any leaking taps.
Bicycle storage
We offer bicycle storage for all residents located in the base of All Saints Court. You just need to provide your own padlock and key. Bicycle lockers are provided outside the Sports Centre and near the West Car Park.
To gain access, please email travel@leedstrinity.ac.uk.
Getting rid of litter responsibly
Help to keep our campus clean and tidy by not dropping litter! There are various bins across campus.
Waste recycling
To help us increase our recycling and re-use of waste, we have set up a recycling scheme in halls which enables you to dispose of your waste. The scheme consists of the following waste streams highlighted in the table on the following page.
To make it easier for you to dispose of any possessions you no longer need, we also collect for the British Heart Foundation’s ‘Pack for Good’ scheme. You can find collection bags and boxes in the main entrance to your hall of residence.
Waste type How to identify What can go in?
Mixed recycling Green liner
General waste Black lid
• Plastic bags, bottles, pots, tubs and trays
• Bottle tops and jar lids
• Paper
• Food tins
• Drink cans
• Empty aerosol containers
• Glass bottles and jars
• Sandwich and drinks cartons
• Clean foil
• Used tissues and napkins
• Surface and wet wipes
• Crisp and sweet packets
• Polystyrene & bubble wrap
• Cling film & non-recyclable wrapping
• Toothpaste tubes
• Broken chinaware, plates
• and mugs
Food waste Worktop caddy
Food waste only
Items not included in these streams Where can I take these items?
Batteries, ink cartridges and confidential waste
Unwanted goods
What else do I need to do?
Empty and rinse glass and plastic jars and packaging
Nothing
Nothing
Battery banks, bins and lockable bins in the Print Room (AG60)
If an item is functional, it could be donated to a reuse charity. There are bags/ boxes available at the main entrances of accommodation blocks. If broken, leave near a refuse bin too be processed separately. Do not put in general waste.
Catering
All accommodation at Leeds Trinity is self-catered with a communal kitchen and dining area for you to share with your flatmates. You also have a fridge in your room or your shared kitchen area.
If you would like a break from cooking, or want to pick up a quick drink or snack between lectures, the following services are often available during term-time.
Dining Room
The Dining Room is the main hub for refuelling on campus. They serve great value hot and cold meals, snacks and drinks.
Daily opening hours: 8:00am - 2:00pm Food and drinks served: 10:30am - 2:00pm
Street Food
Situated in the Dining Room, Street Food offers a 100% Halal menu of fresh fast food options from around the world, including burritos, wraps and curry dishes.
Starbucks
The Atrium Café is the place to get Starbucks coffee on campus alongside hot and cold sandwiches, including breakfast, pastries and sweet and savoury snacks.
Trini-Tea Central
Trini-Tea Central is located next to the Dining Room and offers handcrafted hot and cold drinks and snacks, from breakfast bagels and toasties to cakes and donuts.
Costa
Found in the Andrew Kean Learning Centre, Costa serves both hot and cold drinks and snacks.
Vegetarian and vegan options are provided as standard. If you have any specific dietary requirements or allergies, contact the Accommodation team at accommodation@ leedstrinity.ac.uk.
You will be put you in touch with the Catering Manager who will provide options that meet your needs during your studies.
Budget meals in the Dining Room
We understand that many students have to stick to a tight budget, which is why we currently offer hot meals in the Dining Room at a reduced price during lunch hours, Monday to Friday. Catering to meat eaters and vegetarians/ vegans alike, there’s something for all.
Wipe Out Waste cups
Help make LTU a more sustainable campus and purchase a reusable WoW cup for just £6 from any LTU coffee outlet. Plus, you’ll save 30p on your daily cup of coffee at all LTU coffee outlets.
Whenever you buy a coffee on campus, bring your WoW cup or your rubber sleeve. Once finished, place your empty WoW cup in the designated WoW bins around campus, but keep your bright green sleeve. The next time you want a coffee on campus, show your WoW cup sleeve and you’ll receive a new, clean WoW Cup.
Trinity Fitness
Trinity Fitness is the home of our sports centre and provides the latest gym equipment and sports facilities for all students.
Whether you’d like to play football on our 3G AstroTurf pitch, run around our sandbased running track, pedal for miles in one of our Studio Cycling classes, or use our latest strength and conditioning equipment, there’s something for everyone.
Classes
Whether your fitness goals are to get toned, gain muscle, lose weight or improve your strength and endurance, Trinity Fitness has a variety of fitness classes including Studio Cycling, Body Conditioning, Zumba and more.
Technogym app
You can book your classes, access a range of ‘on-demand’ classes, and train wherever you wish with the Technogym app. For more information and to keep on track with your exercise, visit trinityfitness.co.uk
Hiring
Hire the gymnasium, sports hall, or a third of the 3G AstroTurf pitch during off-peak hours for just £10. Terms and conditions apply.
Membership
Becoming a member of Trinity Fitness is simple and budget-friendly.
Members have access to the gym, bookable sports facilities and classes, and tailored personal training and exercise programmes from our qualified fitness instructors.
This is to get you motivated and keep you on track with your health and fitness goals.
Enquiries
For enquiries regarding all sports facilities, indoor and outdoor bookings, or the Fitness Suite and class timetable, contact Trinity Fitness at trinityfitness@leedstrinity.ac.uk or call +44 (0)113 2837155.
Your accommodation essentials
• Report your lost student ID card to Reception and purchase a replacement.
• The Post Room is open Monday to Friday, 9:00am to 5:00pm.
• Smoking and vaping are only allowed in the designated areas marked on your campus map.
• A pay and display system is in place across campus for residents who choose to park and the car park is checked regularly. To avoid receiving a fine, adhere to the parking regulations.
• If you have a maintenance issue with your accommodation, report it via the ‘Maintenance’ tile on myLTU.
• The on-campus laundrette is located by Fountains Court.
• Leave the building immediately if you hear an unscheduled fire alarm.
• Your Resident Mentors, Student Support, and the Accommodation team are here to help you. If you have any questions, please do not hesitate to contact the relevant team.
• If your WiFi isn’t working, contact Wifinity directly at support@wifinity.co.uk or call +44 (0)20 809 01290.
Top tips for life in halls
For many students, staying in halls is the first time living away from home. We know this can feel a little daunting, so we asked our Leeds Trinity Students’ Union President, Beth Owen-O’Malley, for her top tips for life in halls.
Meet Beth, your Leeds Trinity Students’ Union President
• Don’t be afraid to make the first move. It may feel daunting, but remember that everyone is just as nervous as you. On my first day on campus, my flatmates went up and down Whitby Halls knocking on everyone’s doors and we all ended up going out together. I’m so grateful they did, as it turned a group of strangers into friends from day one. That one little step can make all the difference.
• Come to Trini-Tea Central, the LTSU’s welcoming café near the Dining Room. Enjoy a slice of cake and a hot drink and play a board game with your new flatmates. Plus, follow @leedstrinitysu for up-to-date information of LTSU events taking place throughout the year!
• Comfort is key. Bring personal touches with you, such as fairy lights, plants, teddies or photographs of loved ones, and invest in some bedding that makes you smile. A cosy space can make all the difference! Just make sure you stick to your accommodation rules.
• Sometimes the simple things matter most, whether you have a spontaneous dance party in the laundry room or a night baking or playing games with your new flatmates.
Resident Mentors
Every hall of residence has a live-in Resident Mentor, an experienced student who will ensure you settle into your new home with ease. Resident Mentors work closely with our Student Support team and have been trained to advise and support you on a variety of issues, such as frustrations with your flatmates.
If you need to get in touch with your Resident Mentor, contact details will be provided in your Resident Mentor Welcome Meeting.