LEADERSHIP SHORT COURSE
WORKBOOK | MODULE 4 ACTIVITIES
Increasing your understanding of effective leadership and how to develop your practice in designing, building and managing successful and high-performing teams.
LIVE SESSION NOTES.
Notes
LIVE SESSION NOTES.
Notes
MODULE FOUR TASK
PRE-SESSION TASK.
Consider who the people are you believe to be great communicators. This may be an individual you have worked with, a manager you have played for or someone who’s communication you have observed from a distance such as a politician.
Who is a great communicator?
What do they do that makes them a great communicator?
MODULE FOUR TASK
ACTIVITY 1: HOW DO YOU APPROACH COMMUNICATION WORK?
It is important to consider the way in which you approach communication work, it is only by realising your attitude to and the method in which you proceed towards communication that you can begin to unpick the effectiveness of these interactions.
Consider what your strengths, weaknesses and opportunities to works on are linked to communication.
Strengths
Weaknesses
Opportunity to work on?
MODULE FOUR TASK
ACTIVITY 2: ETHOS, PATHOS, LOGOSDEMONSTRATING CREDIBILITY.
Credibility - “they believe you because of who you are”.
How credibility shows up:
• Your experience & track record
• Consistency in behaviour and trust building
• Acting with integrity, even under pressure
How can you demonstrate credibility?
What emotional hooks can you use?
How do you display evidence?
MODULE FOUR TASK
ACTIVITY 3: COMMUNICATION OCCASIONS.
“Communication occasions” can refer to various situations or events where communication takes place, such as a formal meeting, an informal chat, a presentation, or a half-time team talk. Think about your current role or most recent role, what are your communication occasions both internally (within the club) and externally (outside of the club)?
Internal
External
MODULE FOUR TASK
ACTIVITY 4: COMMUNCIATION AUDIENCES.
Communication audiences are the people or groups that a message is intended for,understanding who they are is critical for effective communication.
Audiences can be characterised as primary (the principle intended recipient[s] e.g., conference presentation audience), secondary (people who will be intentionally exposed to the message but who are not the primary recipient e.g., an individual cc’d in to an email), and hidden (unintended recipients who may see/hear/read the message e.g., accidental eavesdropping–over hearing sensitive information in a public space).
Who are your communication audiences?
What do they want?
Which ones don’t you enjoy dealing with and why?
MODULE FOUR TASK
ACTIVITY 5: DIFFICULT CONVERSATIONS.
Intent - Why are you giving feedback? What change do you want? I am giving feedback because…
Self Assess – Encourage the recipient to self assess I will encourage self-assessment by…
Evidence – Non judgemental evidence of the issue
The evidence I will use is….
Impact – Discuss impact on you, the person, the team – in line with identity The impact I will highlight is…
MODULE FOUR TASK
Action – Agree on a clear course of action – Write it down Agreement will be made by…
ACTIVITY 6: CONSOLIDATION AND COMMITMENT.
What three points from this module stand out for you?
What are the three small actions from this module are you going to work on?
MODULE FOUR TASK
FURTHER READING, WATCHING AND LISTENING:
Book ideas
Principles of persuasion – Robert Cialdini
Presentation skills of Steve Jobs – Steve Jobs
Article
Robert Cialdini’s Principles Of Influence Have Held Up For 40 Years. Here’s Why. Dooley. 2024
View the Article
Podcast
The High Performance Podcast - How to Handle Difficult Conversations
Avoiding tough conversations might feel easier than tackling these discussions head on, but it often holds us back. In this episode, Jake and Damian unpack why leaning into difficult conversations is essential for growth, connection, and real leadership. With insights from guests like James Vowles, Emily Maitlis, Charles Duhigg, and Joleon Lescott, they reveal how feedback, when delivered and received with clarity and care, can transform relationships.
Listen to the Podcast