LBWR Community Impact

What is the impact of Leadership Ballarat and Western Region?

What is Leadership Ballarat and Western Region?

How does LBWR operate?

LBWR is modelled on the Williamson Community Leadership program and is funded by a combination of State Government, program sponsors and participant fees. The program is auspiced through the Committee for Ballarat, functioning with its own Committee and employing a full-time Executive Officer, and part-time Administration Support and a Community Engagement Officer.

LBWR has been in operation since 2006, with 240+ graduates having completed the program over that time.

LBWR

“We aspire to create a positive future. We inspire people to lead, to create a more sustainable, connected and responsive community.”

Why map the impact of Leadership Ballarat?

Trying to understand the impact of a leadership program isn’t a simple task.

We could take the easy route and count the volunteer hours that each LBWR graduate contributes on an annual basis, multiply it by State Government’s agreed measurement of roughly $45 per hour, and spit out a figure that we could claim represents the direct economic impact of LBWR by the way, the estimate is close to $250,000 annually from each graduating group, but more on that later).

Leadership Ballarat and Western Region (LBWR) strives to achieve its vision through a number of programs, including: - - -

Leaders Forum; Leaders In Action; and, With community events and initiatives.

While the economic measurement is important, the benefit from the volunteer contribution of graduates and the ripple effect through the wider community is even more critical and not to mention particularly difficult to understand or easily measure.

Here’s a quick introduction to what the Leaders Forum and Leaders in Action look like.

Leaders Forum: A year-long experiential learning journey that aims to develop better leaders and equip them with the skills, knowledge and desire to create a positive community impact. Each year it brings together up to 30 emerging leaders from diverse industries who undertake a structured program that supports them to build their leadership potential and to determine how best to influence and impact their community.

Putting numbers around the impact of LBWR is one way of understanding its value, while another approach might be to consider an alternative universe where LBWR doesn’t exist.

- What would Ballarat and the Western Region look like if we weren’t making an effort to support and encourage emerging leaders?

Leaders In Action: Upon graduating Leaders Forum participants become Leaders In Action. Leaders In Action helps connect graduates to community organisations and events that need volunteer support through the Skills Bank and provides ongoing professional and personal learning experiences.

- What would the financial cost be to pick up the tab if the volunteer contribution of Skills Bank graduates wasn’t available for the benefit of everyone?

The best way to understand all of that is to experience the stories of graduates, and how LBWR has changed them in all sorts of ways.

Growth

Reflection

“The growth you experience will be life changing”

“Personal reflection to consider situations differently”

2

3

Why this report is a little different?

In determining how we might understand the collective impact of LBWR we decided to take an approach that tapped into the wisdom of the LBWR ecosystem and utilised a Human Centred Design methodology to develop a vision for this project. This process identified the need to balance data with stories, so we could share the unique factors that truly explain why LBWR is such a valuable organisation in creating a positive future for Ballarat and the wider region. The power of story telling is often underutilised in reports like this, and the power of the stories that feature in this report help to spark emotion, to make sense of the genuine impact of leadership, and to encourage a dialogue about what’s possible for the future benefit of Ballarat.

We captured stories and information for this report in two simple ways.

LBWR influences the volunteering contribution of Leaders Forum graduates

- Firstly with a series of workshops with previous graduate years, from the inaugural 2006 group, through to the 2011 group. Each workshop used different processes and captured different information and stories in order to start building a picture of the impact of LBWR and the variety of ways it has influenced the community.

- The second part of the process was the completion of two detailed surveys, one for graduates, and another for community groups who have been the beneficiaries of the many graduates who have used their leadership learning and newfound community awareness to give something back as volunteers.

Pleasingly, what we’ve been able to create is a report that differs from more traditional consultant reports. We have balanced the power of personal stories and insights from graduates with infographics that hopefully makes the project data friendly, accessible and easy to understand, without the need for an accounting degree.

If it all looks a bit different to what you’re used to seeing, then we will take that as a sign we’ve got things right.

Mark Hogan and Onur Ekinci, July 2014

Experience

“The experience is a unique journey”

4

47.37%

18.42%

7.89%

of graduates indicated that they increased their volunteer hours by 50% as a result of completing the annual Leaders Forum Program.

of graduates indicated that they doubled their volunteer hours as a result of completing the annual Leaders Forum Program.

of graduates indicated that they tripled their volunteer hours as a result of completing the annual Leaders Forum Program.

5

The financial impact of LBWR volunteer hours using the State Government measurement of $45 per hour 1 Person

25 People (1 graduate year)

$9,180

204 Hours volunteered annually

5,102 Hours

$229,590

volunteered annually

183,689 Hours volunteered 2006 - 2013

200 People

$8,266,005

7

Graduates explored WHAT the unique value of the program is and WHY it provides that value?

Q: A:

What is the unique impact in comparison to academic learning?

LBWR provides permission to share personal stories

Why? Why? Why? Why? Why? Why? Why? Why? Why? Why?

It brought trust It was safe to be vulnerable within the learning group We were more open to learning It was brutally honest Experience of a fantastic group/team We learnt from other people's stories We had insights into failures and successes Leads to openness Less judgemental Teaches empathy

Q: A:

What is the unique impact in comparison to academic learning?

Why? Why? Why? Why? Why? Why? Why? Why? Why? Why? Why?

LBWR shows the impact of policy on communities Because this is generally not taught Because we got access to people affected by policies It is applied learning It shows real impact, not just theory It provides time for us to think and absorb We learnt it's okay to form our own opinion It changed our thought process to consider impact We achieved self growth We had TRUE professional development We had TRUE personal development More willing to take on a challenge

Relationships

“The diverse relationships formed with both participants and community are incredibly rewarding�

9

Graduates explored WHAT the unique value of the program is and WHY it provides that value?

Q: A:

Why does it connect you with community?

LBWR provides a true network By taking us out of our comfort zones

Why?

By giving us a broader knowledge base

Why?

Brings us to our reality

Why?

Assists us to meet real needs

Why?

Q: A:

Why is it different to anything you could possibly teach yourself?

LBWR provides an overview of wider issues

Why? Why? Why? Why? Why?

Why does it connect you with community?

It shows us a broader community view

Why? Why? Why? Why?

To fulfil our own personal drive/needs To provide a purpose in life for self and community To enhance growth and positive change To give us the skills to change things for the better

To help us affect genuine change

Why?

Why?

Q: A:

Q: A:

There are 20+ different points of view

Why?

We had 12 months to explore the issues

Why?

Common issues that continue to be explored

Why?

Why does it provide value that you don't get in your work or career?

LBWR provides diversity and an appreciation of a broader perspective Because our workplaces have a narrower focus Because priorities are generally on company goals Due to the focus on return on investment

It is an industry respected program Because the community has invested in outcomes The choice of topics are relevant

Community

“Different journeys, same destination�

11

of graduates said they had experienced no negative impacts as a result of completing the annual Leaders Forum Program.

“Leaders less aware of community issues” “Slower response to community needs” “Community board positions not being filled”

“Less connected and not undertaking probono work” “Not involved in Leaders In Action” “Less connected with no knowledge of boards and how they work” “Less engaged with the Ballarat community” “Go out even when you don't want to” “Insular, sad,unconnected, and missed opportunities”

“Despair in early business“ “Lack of initial business sales” “Less opportunities to be involved in programs and workshops” “Would not have met people that make me think anything is possible” “Fewer connections”

-03% 12

“

The only negative experience I had was withdrawal symptoms after the program finished

“

If LBWR didn’t exist, what would the impact be?

13

What makes the Leaders Forum program different?

What value did the program offer you that you didn’t get from your work or career?

What did you learn through the program that you couldn’t have taught yourself?

”Diverse group experience” ”Diversity” ”Different perspectives” ”A fresh start” ”Appeciation of a broader perspective” ”It built my confidence” ”Built confidence” ”Safety within the group” ”Connenction to a professional network of people” ”Exposure to other leaders” ”Diverse personalities” ”Different jobs” ”Awareness of community and national issues”

14

“Ability to remove the emotion and see the issue” “Confidence and self belief” ”Balance” ”Real world understanding” ”Different community perspectives” ”Big picture perspective” ”Value of community” ”Education” ”An overview (birds eye view) of wider issues” ”How to look for challenges” ”Hands on experience of 'other'”

15

What makes the Leaders Forum program different?

What parts of the community did LBWR connect you to that you weren’t previously engaged with?

What did the program teach that you might not learn through traditional academic learning?

”Everyone outside my white middle-class life” ”Committee for Ballarat” ”Grassroots leaders from different community areas” ”Water industry” ”Prison system” ”Underprivileged communities” ”Different socio-economic groups” ”Welfare sector” ”Housing sector” ”Other networks who call on each other”

16

”Genuine organisational skills” ”Connection to many people and engagement with community sectors” ”Confidence” ”A wider view of community” ”Situational learning about issues like mental health and social inclusion” ”How leaders can be self-motivated and better a community” ”Access to industry leaders” ”Passion” ”A broader community view” ”Genuine networks”

17

What if there was no Leaders Forum program?

Based on the contribution of LBWR graduates in volunteer hours, we have decided to model an alternative universe, where leadership programs don’t exist, and the community organisations and volunteer groups are having to buy in professional support to undertake the work and contribution currently provided through the Skills Bank.

$382,686 annual cost

To model the impact, we have assumed a base rate of $75 per hour for professional support, which sits somewhere in the middle of the hourly rate on the consulting spectrum of marketers, project managers, web developers, accountants, facilitators and so on.

So where did we get to? $382,686 – The estimated annual cost to the Ballarat community if it had to buy in the support currently provided by a group of 25 Leadership Ballarat Graduates, based on a simple hourly rate comparison. $13,776,696 – The collective cost to the Ballarat community if it had to buy in the support provided by the Skills Bank since the inception of the program in 2006.

The scary part about the numbers above, is that there is no modelling to show the cost in hours that would be required in community fund-raising in order to buy in the support that is currently provided by LBWR volunteers.

An alternative view would be to assume that the volunteer cost would be shifted to Local or State Government, in which case the administration costs of running the funding programs that would be needed to support volunteer groups would add significantly to the numbers above.

Even scarier still is the possibility that the volunteer and community groups currently providing services to the community simply ceased to exist due to a lack of volunteer support, financial support and capacity. It would be an eye-watering outcome to model the cost to Government to fully deliver those services on behalf of the community.

Learning

“Get out of the program what you are prepared to put in”

$13,776,696 collective cost 18

19

Graduate journey maps Leadership Ballarat and Western Region has been in operation for almost 10 years. To gain an understanding of how the Leaders Forum Program has influenced the lives of graduates, we asked the inaugural 2006 group, and the 2008 group to map their personal journey since graduation.

Each person provided an insight into the decisions they had made which had been influenced by their personal journey through the Leaders Forum program. Graduates then mapped the ripple effects of those decisions to show the impact on themselves and the community.

The journeys are personal stories and highlight the positive and negative impact of the many decisions that graduates have made as a result of their participation in the program. We selected 10 of those journeys to share with you.

Below the line: Challenges confronted as a result of LBWR journey Above the line: Positives actions and outcomes as a result of LBWR journey

Learning

“Get out of the program what you are prepared to put in�

20

Brett Edgington Graduate journey

Working in opposition

I was able to continue working with community and individual concerns and aspirations

My volunteer role as Trades Hall President also led to other opportunities to become a community advocate

I was involved with the City of Ballarat’s Charter for the Prevention of Violence Against Women I was involved in the act@work program to end domestic violence against women and children.

I had the opportunity to MC a leadership dinner, which was a great thrill, and affirmation that I was doing a good job. It was also a confidence builder.

I had more time to think, and to plan ideas and policies.

I started Leadership Ballarat and Western Region shortly after taking a role as electorate officer with the Parliament of Victoria.

I was better able to grasp issues.

I became more useful and valuable to my boss.

The experience was amazing and I met fantastic peers and developed great networks and contacts The program broadened my concept of community and I developed a passion to help.

Took on the volunteer role of Trades Hall President

People looked to me for leadership.

I was able to be an ‘opinion leader’ It gave me a voice in the community and media, providing an opportunity to lead change and opinion and be clear on the need for strong values.

In September I will be changing career to work for Ballarat Trades Hall

I can see the organisation’s role as being a voice for compassion and equity.

I can understand that it’s an opportunity TO make a difference.

There are community engagement opportunities and a need for strong leadership.

The change also means an uncertain future and lower pay.

2014

2008

We lost government, but held onto the Ballarat East seat

23

Bron Clark Graduate journey

I completed Leadership Ballarat and Western Region Program

In April 2009 I decided to start my own business.

The confidence gained through Leadership Ballarat and Western Region helped me to make the decision.

I decided to take on board positions within the community.

I was appointed to Wimmera Development Association.

I was appointed to the Regional Development Australia, Grampians Committee.

I mentor migrant women in Horsham

My passion for regional communities was ignited.

I gained heaps of confidence I began to really understand how regional communities differ from urban communities.

I made lifelong friends.

I moved to Horsham in February, just before the Black Saturday fires.

In February 2012 I spoke at the National Rural Women’s Conference, on CWA, Volunteerism and Community.

8 houses were lost in Horsham, and I volunteered to run working bees.

I collected stories about the fire and wrote a book.

In October 2009 I founded a new branch of the Country Women’s Association in Horsham, for younger women to connect.

My business offer evolved to include working with not for profit boards

This change was an outcome of my Leadership Ballarat and Western Region program learning..

I’m really happy with my life. Business is booming and my passion for regional communities is as strong as ever.

In January 2013 I formed a new company ‘Thriving Regions’ a network of smart, skilled consultants, working in regional and rural Victoria.

I joined the board of Volunteering Western Victoria

2014

2008

My contract was ended unexpectedly

I was unemployed and my ego, which had been inflated by the Leadership Ballarat and Western Region program, was shattered.

It helped me to realise I wanted to experience a smaller community

I ended a relationship

I had better self awareness post the Leadership Ballarat and Western Region program.

25

Participated in Leadership Ballarat and Western Region’s Leaders In Action executive.

Worked with other Leadership Ballarat and Western Region graduates to develop a multicultural celebration at Lake Wendouree on Australia Day

Obtained a position in the CFA

My confidence in applying to join a volunteer organisation was boosted by my participation in Leadership Ballarat and Western Region.

Rejoined Rotary after time off to complete my MBA

The CFA was aware of the Leadership Ballarat and Western Region Program and valued my participation in the program.

Commenced an MBA

Leadership Ballarat and Western Region reinforced the value of strategic thinking, analysis and continual learning.

Continue to work within the Ballarat community

2014

2006

John Ruyg Graduate journey

27

Karen Doyle Graduate journey

Started to take a greater involvement in work forums, being a presenter at Statewide conferences and being utilised for interviews etc.

Involved as an L to P mentor to assist young drivers to reach 120 hours of driving practice

Felt the benefit of making a positive difference in a young person’s life.

Greatly increased my confidence.

Gave birth to a daughter in 2009 and became an independent mother.

Boosted my work profile Increased my professional skills

Took on a role on the Victorian Mineral Water Committee from 2009 to 2012

Became a mentor in the Young Adult Empowerment program Became a member of Tourism Hepburn

Provided support as a classroom helper

Opened up great networks.

Increased my access to expertise and board processes.

Assisting with Young Adult Empowerment brochure..

Lots of community involvement in the work I do

Participated on Leadership Ballarat and Western Region’s promotional material

2014

2006 ) As a parent, had little time for others.

Reduced my capacity to connect with community..

Mentoring role was a challenge, and my mentee went off the rails and we lost contact.

29

Became part of the Golden Growers Group I organised a clothes drive so that homeless people could take away clothes that they might need, for free.

Volunteered with the Homeless Breakfast Program for Anglicar

I organised a blanket drive through local businesses to give to the homeless.

I was invited to meet with the State Minister for Housing to discuss housing issues in Ballarat

Shared the products of my vegie garden.

Joined the school parents and friends committee and became a member of the school board.

Learnt to balance

I raised $3500 through my work to support the Ballarat Soup Bus Through the networks I had developed I was contacted to collect toiletries from a bed and breakfast that was closing, to distribute to homeless people.

Attended protests and rallies including Civic Hall and Take Back the Streets

Supported indigenous and under privileged kids to play footy

I ran leadership workshops with under-16 year boys to help them learn to make better choices Helped to fund kids who couldn’t afford the fees to be able to play footy.

Change of role at work

Access to better challenges to stimulate my thinking.

Confidence to speak up and deal with differing stakeholders A reduction in work hours to better suit my family life balance.

I regularly picked up kids who had no access to transport, and drove them to football training and to games.

2014

2008

Nicole Creati Graduate journey

President of Golden Point Junior Football Club for two years

Little support from others, so had to take on all roles to keep the club going.

No balance for family Zapped the life out of me, as I was doing too many hours with not enough help.

I became very sick

31

Joined the YMCA Ballarat Board Provided me with a change in perspective and a broadening of horizons via my Leadership Ballarat and Western Region Experience.

Leadership Ballarat and Western Region gave me an understanding that not all people we meet have been given the same opportunities and helped me develop a desire to create opportunities.

Joined the Volunteer board of the Central Highlands Sports Assembly Sports Central.

Provided me with a further connection to issues within our region Gave me an understanding of community need and what local charities existed and what they provide for the community.

I was able to use my business skills to aid my volunteer work.

Connections that I made through work and through Leadership Ballarat and Western Region helped me to assist the organisation.

The volunteer work I undertook helped to develop my professional skills The volunteer role gave me satisfaction from being involved in a cause I believe in.

Provided me with further exposure to key decision makers.

Joined the Central Highlands Football League Board of Management

Leadership Ballarat and Western Regopin built my confidence and connections.

Achieved a career promotion to become part owner in a national firm

Connection to a large organisation with many stakeholders Increased my desire to provide the same childhood opportunities I had to other kids Opportunity to undertake special projects, including reinstating interleague football, fundraising activities, and integration of an AFL Administration restructure

The life experience gained through Leadership Ballarat and Western Region has improved my work performance and skills.

Started a family

The promotion has opened doors in terms of connections within the community and links to business people.

Aside from being a great personal experience, starting a family increased my desire to understand and make a difference to other families.

Leadership Ballarat and Western Region gave me a heightened feeling of responsibility to help build or shape the community into one where I want my child to grow up.

An increased feeling of wanting to be a role model.

Connections gained from my promotion have been used to assist in volunteer positions.

2014

2008

Paul Rogan Graduate journey

Ongoing difficulty of balancing work, life and other commitments

Time poor

Difficult to say no to requests for my time for charitable and community purposes.

Difficult to exit from volunteer organistions.

33

President of the Kindergarten Committee Undertook a secondment to Parks Victoria Promoted at work (even though I was pregnant!)

My participation in Leadership Ballarat and Western Region helped me to demonstrate a broad awareness of issues.

The Regional Director is on the Leadership Ballarat and Western Region Committee, and asked what I had learnt through the program and how I might apply it.

Another promotion (and pregnant again!)

Returned to work from maternity leave on a special project for the Fire Services Commissioner

I then also took a role on the school council.

Within the new role, my Leadership Ballarat and Western Region experience taught me to never assume what makes a person ‘tick’ or the background they have.

I was able to actively seek to link my work with community based groups.

I actively sought to lead my organisation’s role in community recovery following the Grampians fires.

Undertook the Australian Institute of Company Directors Course

I did this course to provide a corporate balance to the community view I achieved through Leadership Ballarat and Western Region.

2014

2008

Rachaele May Graduate journey

Volunteered with Lead On

I had to leave because it was hard to balance a young baby with unreliable time commitments

Volunteered with a Healthy Eating program

I decided to do this to find a way to give back to community using my skills.

It was challenging as the organisation didn’t seem to know what assistance it wanted.

35

Worked towards become a branch manager with Bendigo Bank

In 2010 and 2013 I undertook the Oxfam trail walk, and was able to make friends for life and to build stronger relationships with my work colleagues.

Leadership Ballarat and Western Region assisted me to find my voice more than I previously had.

I was involved in a Primary school council

We recruited two new school principals during my time on the Council.

Increased salary has been a benefit of the new role, allowing me to travel with my family and support my children’s education.

Achieved my first manager posting, and am still in that role

I have been able to undertake increased responsibilities with the manager role.

I have mentored other staff at work, which I really enjoy as I feel I can make a difference for colleagues.

I have been able to undertake self development, through the experience of the bank’s board members.

This included the rollout of the Federal Government’s Building the Education Revolution.

I set a goal of achieving $100million in business for my employer and we have nearly achieved that.

I coached junior soccer teams, which gave me an opportunity to mentor kids.

I took on the role of North Ballarat Football Club junior coordinator

The role has been a massive learning curve, and takes up a significant amount of time.

I have a sense of pride in what I have achieved and the feeling of making a difference.

The role has helped me to increase my personal network of friends and acquaintances

I became more active in my son’s football team

I have met many new people through sponsorships we provide from the bank.

2014

2008

Stuart McKee Graduate journey

As a volunteer on the School Council, I found it challenging when a new principal introduced a culture change within the school.

I struggled with the change in culture at the school and after six years I felt comfortable to not be involved any more.

37

Graduate Group Impact Maps The journeys highlight the specific areas that LBWR has influenced the lives of graduates from the 2007 and 2009 groups.

Graduates named the key impact areas that the Leaders Forum Program influenced, then outlined the decisions they made in those specific areas, before mapping the ripple effect of their decisions.

I continued to work in the same role, but with a greater level of empathy

I gained the confidence to transition to a new job using my existing skills.

I decided to try new projects in health promotion

I had a better understanding of community issues, and the impact of decisions on the community.

The board was reluctant to change.

I’m now a better listener

I am now able to feel that my opinion is worthy

I have a better tolerance for other people I have the confidence to turn up and say ‘hi’ and just start asking questions.

I better understand issues in the workplace and within my industry

Achieved a job promotion in 2011 to be General Manager Corporate

I feel I have better depth as a parent

Resigned in 2012 due to ethical issues and joined the corporate sector

’m a much better listener

Returned to the education sector in 2014 for greater job satisfaction More confident to undertake a leadership role

Moved to a higher position in the same organisation

My last child was at school in 2013, crating the realisation that time has passed too quickly

Got to contribute to corporate decision making

I have undertaken a Master of Health Informatics

I am now more interested and engaged in my career

Career

I have developed a love of Social Media and the positive impact it can have on business and the community.

I was able to realise that a group I was involved with had an unclear purpose, and that the same work was being done better by other groups

I am a founding member of Ballarat Business Network International

There is no end to the knowledge and skills I have acquired

Within three years the business is successful

I now have two children, and gave birth to one of them 3 days after the final LBWR retreat

It is supportive, particularly of small, new and micro businesses

Networks I am constantly receiving updates on what others are achieving

The group now has more than 35 members

I was able to ask questions about why we were ineffective and why not work together with others.

As a group we were able to seek improvement

Community

The Ballarat chapter is a ‘showcase’ chapter

Local businesses are now actively looking for referral business

I have also had the realisation of limited flexibility and in turn have considered winding the business down in 2014.

I am able to have discussions with my children about issues such as poverty, homelessness and mental illness

I now prioritise my family time

If important leadership skills can be learnt, they need to be passed on to others at work

I started my own baking business

I encourage my children to undertake volunteer activities at school

Deciding to study has helped me set a positive example for my children

Four years on from that change, I have created another business to be franchised.

I better understand the need to ‘download’ relevant information to staff

benefit families, and are flexible to family inclusiveness, such as school, and mentoring.

I have more empathy and a better understanding of my family

I decided to undertake a Bachelor of Business Marketing in 2014

I have written and self-published a book about what I do, entitled ‘Cutting Through the Staff Maze – the Basics of Human Resources in Australia’

My children have raised funds for charity work in Papua New Guinea

I am more family focussed

Study I have written and self-published a book about what I do, entitled ‘Cutting Through the Staff Maze – the Basics of Human Resources in Australia’

]My whole family now better understands the broad issues within the I now choose to volunteer in the community, but in organsiations thatcommunity

I’m more available to help my family.

I have a better understanding of government

The change was really scary, and was my only topic of conversation for the first 12 months

I also found that I love helping others with a business idea, as I love the ‘game of business’

I realised that I needed to do less in order to give more

It has improved my networks community.

My business morphed in HR consultancy and leadership and management facilitation.

LBWR gave me the confidence to make it happen, and the change has provided immense satisfaction

If you have a young family, there can be too much pressure

I still feel torn between family, and wanting to give outside of home.

Family

I’m much better at process

I have undertaken a Masters of Business Administration

I often feel that family is the most important part, and being part of an organisation can be selfish.

I now value family time more

I provide better support to my partner and family in their activities and interests.

I was able to take charge of my own destiny and unlock success

With the job came higher pay and greater commitments, but also relationship stress.

The change resulted in less quality time with family

Created better opportunities for my family

I decided to start my own business to be self reliant and have more flexibility

I gained the confidence to get a better paying job

The new role was also stressful

I re-evaluated my work and decided to take a change of direction, which has resulted in career progression and career growth.

Initially the role was good, and I helped to achieve change.

Personal Development

I’m a better communicator

I have shared my skills

I am more productive

Promoted within the bank I was working for in 2009

I made the decision to leave the board, due to the realisation that some things can’t change.

I became a director on a board in 2010

I have the trust of colleagues

I feel like a valued employee

Career

I decided to change job in 2013

I have been able to encourage cultural change in the workplace

Was far more confident as a result of Leadership Ballarat.

I had improved work/life balance

I have a great understanding of my family needs versus he communities needs.

I have a greater awareness for areas of skill development and training.

New role was far more enjoyable and still competive

Because of LBWR I was more open to working in the not for profit sector.

I have an increased ability to relate to other staff

I gained the ability to utilise my skills and network to facilitate events (with LBWR).

I have increased loyalty to my organisation

I was able to contribute to local not for profit management.

I have a far greater understanding of my individual skills

I feel better in myself and more able to give to others

I understand actions I have learnt the ability to strategise

I enjoy working for the not-for-profit sector.

Changed career path to real estate in 2012

I have a better understanding of my self.

I am now aware of my reactions

I became an advocate for changes to the position of the organisation.

Made the early decision to leave my employer to be self-employed, using my LBWR learning to face the fear of failure and the unknown.

I decided to develop my own mental health plan

For the calendar year the group achieved more than $2m in referrals

It feels like the Leadership group is open and supportive.

I directly contribute to community development work

I contribute to political process

I appreciate balance (the impossible dream!)

Family I better appreciate the need to pass on knowledge to my children

I am now more involved in community activities

I’ve been able to show my family that anything is possible.

I developed a greater appreciation for organisations and individuals who volunteer

I now support local organisations through workplace fundraising, e.g. Cancer Research

I now encourage my family to get involved in fundraising activities, such as the Mothers Day Classic.

I now spend more time with family as a result of LBWR

I get off the computer and do more for our community

I’ve been able to make my children aware of important issues in Ballarat community.

I was able to focus on the group I have been able to offer financial recommendations

I have volunteered on the Finance Committee of Damascus College and with Westvic Academy of Sport

I have volunteered with the Royal Children’s Hospitalt

I have filled the board positions for the past six years

I have also been involved in a fundraising cycle event

Volunteering

It increased my homelessnes learning.

It has highlighted the importance of letting people know they are valued.

Creating the event has given me great satisfaction.

I recognise the impact of Mental Health in the region

I’m more aware of homelessness and the need to make a community contribution

I understand just how many people are affected.

I have been encouraged to open discussions about mental health with people close to me.

I have provided homelessness network advocacy

I am currently mentoring LBWR participants

I enjoy the opportunity to have a general chat with people about where they are headed.

I became involved in LBWR’s Leaders In Action program

I made a second trip to Canberra to support LBWR staff as part of the Leaders Forum visit.

Awareness I’m far more aware of sustainability

We’ve retrofitted our house, and I’m a water nazi!

There has been opportunity for change

I now understand the amazing work that not for profits are doing in the region

I better understand homelessness

I have become one of those amazing not for profits with ‘Baking Our Blues Away’

I have a better understanding of homelessness

I now know more about Centacare Ballarat and Breaze

I made time to focus.

I joined the Ballarat National Theatre and Ballarat Arts Foundation Boards in 2009

Volunteering

I joined the LBWR management committee

I organised reconciliation week activities

I decided to support the school community as an executive member

I have been able to contribute to change management of board processes to help drive sustainability.

I became a Climate I was more critical about the Change organisations I joined, to the point of moving off a board after several Mentor meetings if I didn’t feel I suited the

I mentored a Leaders Forum participant.

I became a Ballarat Health Services Community Advisory Committee member.

I have mentored new business owners

I actively provide mentoring support for people

The organisation needed policy changes to support people at home.

The role has been a challenge

I have a better understanding of the prevalence of mental health issues in the community as a whole.

I created strategies for improvement

I had a better understanding of self

I had an expanded community and professional network

Each July 15th, we encourage people to bake for someone to show that you care, and to help highlight anxiety and depression.

I have seen that baking can make a difference in people’s lives.

The role has helped me make a contribution to the community.

I committed myself to a group that I am passionate about

I felt that I had increased my board governance skills

We have saved on water and power

I started a movement called Baking Our Blues Away

I have been on the LBWR Leaders In Action committee for four years.

I spent time as chair of Ballarat District Nursing and Healthcare I spent time as chair of Ballarat District Nursing and Healthcare

I was on the board of Ballarat Business Centre

I was involved in with Community And Family Services

I took a role as a board member of sports central, and am now secretary and have been involved for three years.

I had the confidence to challenge the current structure in a positive way

group

I joined the parents and friends group and encouraged my partner on the school board

I have been able to support families from low socio-economic areas

I have been able to use my networks to support the school

My volunteering experiences have been markedly positive and negative

I have been able to recognise personal agendas in action for ‘good and evil’

I also felt very comfortable helping with one off events, such as cycling.

After LBWR I continued to volunteer and joined more organisations

I reflected on the differences and understood when to use my strengths for good outcomes.

I was able to help reduce the cost of recruitment for a not for profile organisation I contributed business practices to an organisation where knowledge was missing

I have volunteered to provide support

39

2007 Graduates: CAREER Impact My business morphed into HR consultancy and leadership and management facilitation.

“I am now more interested and engaged in my career”

Career

“I decided to start my own business to be self reliant and have more flexibility“

LBWR gave me the confidence to make it happen, and the change has provided immense satisfaction I was able to take charge of my own destiny and unlock success

The change was really scary, and was my only topic of conversation for the first 12 months

I also found that I love helping others with a business idea, as I love the ‘game of business’ Four years on from that change, I have created another business to be franchised.

“I better understand the need to ‘download’ relevant information to staff“

If important leadership skills can be learnt, they need to be passed on to others at work

There is no end to the knowledge and skills I have acquired

“I started my own baking business“

I have written and self-published a book about what I do, entitled ‘Cutting Through the Staff Maze – the Basics of Human Resources in Australia’

Within three years the business is successful

I have also had the realisation of limited flexibility and in turn have considered winding the business down in 2014.

“I am a founding member of Ballarat Business Network International“

Networks “I am constantly receiving updates on what others

The Ballarat chapter is a chapter

It is supportive, new and micro

Local businesses looking for refer

The group now has more tha members

It feels like the Leadership 41 group is open and supportive.

2007 Graduates: VOLUNTEER Impact I have been able to offer financial recommendations

“I have volunteered on the Finance Committee of Damascus College and with West Vic Academy of Sport“

“I have volunteered with the Royal Children’s Hospital“

I have filled the board positions for the past six years

I have also been involved in a fundraising cycling event

Volunteering

“I started a movement called Baking Our Blues Away“

Each July 15th, we encourage people to bake for someone to show that you care, and to help highlight anxiety and depression.

It increased my learning about homelessnes.

It has highlighted the importance of letting people know they are valued.

Creating the event has given me great satisfaction.

I have seen that baking can make a difference in people’s lives.

“I have provided homelessness network advocacy“

“I spent time as chair of Ballarat District Nursing and Healthcare”

“I was involved with Community And Family Services“

“I took a role as a board member of Sports Central, and am now secretary and have been involved for three years“

The organisation needed policy changes to support people at home.

The role has helped me make a contribution to the community.

I have mentored new business owners

“I actively provide mentoring support for people“

I am currently mentoring LBWR participants

I enjoy the opportunity to have a general chat with people about where they are headed.

There has been opportunity for change

The role has been a challenge

43

to be franchised.

2007 Graduates: NETWORKS Impact

and the

If important leadership skills can be learnt, they need to be passed on to others at work

ad’ t ation to “I am a founding member of Ballarat Business Network International“

ge and skills I

the business is successful

isation of limited flexibility and in turn ng the business down in 2014.

“I am constantly receiving updates on what others are achieving“

volved mmunity ily “

encourage people to o show that you care, ht anxiety and

Networks

“I decided to undertake a Bachelor of Business Marketing in 2014“

It is supportive, particularly of small, new and micro businesses

Local businesses are now actively looking for referral business

The group now has more than 35 members

It feels like the Leadership group is open and supportive.

For the calendar year the group achieved more than $2 million in referrals

“I now have two children, and gave birth to one of them 3 days after the final LBWR retreat“

Family

I get off our com

“I better appreciate the need to pass on knowledge to my children“

W bi

It has highlighted the importance of letting people know they are valued.

een that baking can make a

Decidin positive

The Ballarat chapter is a ‘showcase’ chapter

It increased my learning about homelessnes.

the event has given me isfaction.

Ih an bu

“I’m more aware of homelessness and the need to

“I recognise the impact of Mental Health in the region“

I have a better understanding of the prevalence of mental health issues in the community as a whole.

I understand just how45 many peopl affected.

2007 Graduates: STUDY Impact

“I have undertaken a Master of Health Informatics “

ancy and leadership and

I’m much better at process

“I have undertaken a Master of Business Administration“

self-published a book about what I do, hrough the Staff Maze – the Basics of Human alia’

I have a better understanding of government

Study

business

a founding ber of at Business ork national“

It has improved my networks and community

“I decided to undertake a Bachelor of Business Marketing in 2014“

I have developed a love of Social Media and the positive impact it can have on business and the community

Deciding to study has helped me set a positive example for my children

The Ballarat chapter is a ‘showcase’ chapter

It is supportive, particularly of small, new and micro businesses

Local businesses are now actively looking for referral business

The group now has more than 35 members

For the calendar year the group achieved more than $2 million in referrals

“I now have two children, and gave birth to one of them 3 days after

I’ve been able to show my family that anything is possible.

47

I have developed a love of Social Media and the positive impact it can have on business and the community

2007 Graduates: FAMILY Impact

ounding of Business

onal“

ks

s

“I decided to undertake a Bachelor of Business Marketing in 2014“

Deciding to study has helped me set a positive example for my children

The Ballarat chapter is a ‘showcase’ chapter

It is supportive, particularly of small, new and micro businesses

Local businesses are now actively looking for referral business

The group now has more than 35 members

It feels like the Leadership group is open and supportive.

For the calendar year the group achieved more than $2 million in referrals

“I now have two children, and gave birth to one of them 3 days after the final LBWR retreat“

Family

I’ve been able to show my family that anything is possible.

I appreciate balance (the impossible dream!)

I get off the computer and do more for our community

“I better appreciate the need to pass on knowledge to my children“

I’ve been able to make my children aware of important issues in The Ballarat community.

We have saved on our water and power bill

“I’m more aware of homelessness and the need to make a

“I recognise the impact of Mental Health in the region“

I have a better understanding of the prevalence of mental health issues in the community as a whole.

48

I understand just how many people are affected.

49

children“ We have saved on our water and power bill

2007 Graduates: AWARENESS Impact “I recognise the impact of Mental Health in the region“

“I’m more aware of homelessness and the need to make a community contribution“

I have a better understanding of the prevalence of mental health issues in the community as a whole.

I understand just how many people are affected.

I have been encouraged to open discussions about mental health with people close to me.

Awareness “I’m far more aware of sustainability“

We’ve retrofitted our house, and I’m a water nazi!

“I better understand homelessness“

“I now understand the amazing work that not for profits are doing in the region“

I have become one of those amazing not for profits with ‘Baking Our Blues Away’

I have a better understanding of homelessness

I now know more about Centacare Ballarat and Breaze

I have volunteered to provide support

51

2009 Graduate: CAREER Impact “I continued to work in the same role, but with a greater level of empathy“

“I decided to try new projects in health promotion“

I had a better understanding of community issues, and the impact of decisions on the community.

I gained the confidence to transition to a new job using my existing skills.

I gained the ability to utilise my skills and network to facilitate events (with LBWR).

I enjoy working for the not-for-profit sector.

I became an advocate for changes to the position of the organisation.

“Changed career path to real estate in 2012“ “I Made the early decision to leave my employer to be self-employed, using my LBWR learning to face the fear of failure and the unknown“ “I decided to change jobs in 2013“

“I became a director on a board in 2010“

I was able to contribute to local not for profit management.

Because of LBWR I was more open to working in the not for profit sector.

I had improved work/life balance

The board was reluctant to change.

I’m a better communicator

I have shared my skills

I feel like a valued employee Was far more confident as a result of LBWR. I am more productive

New role was far more enjoyable and still competitive

“Promoted within the bank I was working for in 2009“

The change resulted in less quality time with family

The new role was also stressful

“Achieved a job promotion in 2011 to be General Manager Corporate“

Resigned in 2012 due to ethical issues and joined the corporate sector

Returned to the education sector in 2014 for greater job satisfaction

I made the decision to leave the board, due to the realisation that some things can’t change.

Initially the role was good, and I helped to achieve change.

I have the trust of colleagues

I have increased loyalty to my organisation

Career I re-evaluated my work and decided to take a change of direction, which has resulted in career progression and career growth.

“I have been able to encourage cultural change in the workplace“

More confident to undertake a leadership role

“Moved to a higher position in the same organisation“

Got to contribute to corporate decision making

Created better opportunities for my family

53

“ m f o

2009 Graduates: VOLUNTEER Impact I was able to focus on the group

“I was on the board of Ballarat Business Centre“

“I committed myself to a group that I am passionate about“

I felt that I had increased my board governance skills

I had a better understanding of self

I had an expanded community and professional network

“I became involved in LBWR’s Leaders In Action program“

I made a second trip to Canberra to support LBWR staff as part of the Leaders Forum visit.

I created strategies for improvement

I made time to focus.

“I joined the Ballarat National Theatre and Ballarat Arts Foundation Boards in 2009“

“

Volunteering

“I became a Climate Change Mentor“

I mentored a Leaders Forum participant.

I joined the LBWR management committee

I became a Ballarat Health Services Community Advisory Committee member.

“I organised reconciliation week activities“

I have been able to contribute to change management of board processes to help drive sustainability.

“I decided to support the school community as an executive member “

I had the confidence to challenge the current structure in a positive way I joined the parents and friends group and encouraged my partner on the school board

I have been able to support families from low socio-economic areas

I have been able to use my networks to support the school

“My volunteering experiences have been markedly positive and negative“

I have been able to recognise personal agendas in action for ‘good and evil’

“After LBWR I continued to volunteer and joined more organisations“

I reflected on the differences and understood when to use my strengths for good outcomes.

I was more critical about the organisations I joined, to the point of moving off a board after several meetings if I didn’t feel I suited the group

I also felt very comfortable helping with one off events, such as cycling.

I was able to help reduce the cost of recruitment for a not for profile organisation I contributed business practices to an organisation where knowledge was missing

55

2009 Graduate: PERSONAL DEVELOPMENT Impact

“I decided to develop my own mental health plan“

I have a better understanding of my self.

I feel better in myself and more able to give to others

I understand actions

I have learnt the ability to strategise

“I have a far greater understanding of my individual skills“

I have an increased ability to relate to other staff

I have a great understanding of my family needs versus the communities needs.

I have a greater awareness for areas of skill development and training.

I am now aware of my reactions

Personal Development “I am now able to feel that my opinion is worthy“

“I’m now a better listener“

I have a better tolerance for other people

I have the confidence to turn up and say ‘hi’ and just start asking questions.

I better understand issues in the workplace and within my industry

“I feel I have better depth as a parent“

“I gained the confidence to get a better paying job“

With the job came higher pay and greater commitments, but also relationship stress.

I’m a much better listener

57

2009 Graduates: FAMILY Impact “I feel I have better depth as a parent“

“My last child was at school in 2013, creating the realisation that time has passed too quickly“

“I now spend more time with family as a result of LBWR“

I’m a much better listener

“I often feel that family is the most important part, and being part of an organisation can be selfish.“

I now value family time more

Family I provide better support to my partner and family in their activities and interests.

“I realised that I needed to do less in order to give more“

If you have a young family, there can be too much pressure

I still feel torn between family, and wanting to give outside of home.

“My whole family now better understands the broad issues within the I now choose to volunteer in the community, but in organsiations that community“ benefit families, and are flexible to family inclusiveness, such as school, and mentoring.

My children have raised funds for charity work in Papua New Guinea

I am able to have discussions with my children about issues such as poverty, homelessness and mental illness

I encourage my children to undertake volunteer activities at school

I’m more available to help my family.

“I am more family focussed“

I now prioritise my family time

I have more empathy and a better understanding of my family

59

“I am more family focussed“

2009 Graduates: COMMUNITY Impact I now prioritise my family time

I have more empathy and a better understanding of my family

“I was able to realise that a group I was involved with had an unclear purpose, and that the same work was being done better by other groups“

I was able to ask questions about why we were ineffective and why not work together with others.

As a group we were able to seek improvement

Community “I am now more involved in community activities“

I directly contribute to community development work

I contribute to political process

“I developed a greater appreciation for organisations and individuals who volunteer“

I now support local organisations through workplace fundraising, e.g. Cancer Research

I now encourage my family to get involved in fundraising activities, such as the Mothers Day Classic.

61

““ As a graduate of Leadership Ballarat what’s the most INSPIRING difference you’ve made in the last few months?

“Teaching our foster children about working as a team and helping them to realise what they are capable of” “Helped arrange Labor Conversation about preventing family violence. LBWR helped to show you can make a difference in a difficult situation”

As a graduate of LBWR what’s the most INSPIRING difference you’ve made in the last few months?

“Sounds strange, but I actually made the call to come off a board, as I didn’t feel I could contribute what was required due to time restraints. I feel that this is a decision more people on boards should make, as it is for the good of the organisation and any future potential board members who may be waiting to offer their skills to the organisation. I believe there are many people who sit on boards, who are ineffective, due to a lack of interest or time and if they were to step away, the board could operate in a much more efficient and effective manner with new more inspired members.”

“I have been instrumental in creating a national professional association for the disability sector. I was the Chair of Disability Professionals Victoria which was the only operating professional association in the country. I worked with the national peak body for disability services to found the new National Disability Professionals which will have a profound effect on the professionalization of the national disability sector as we move into a National Disability Insurance Scheme environment.”

“Professional achievement: Involvement in the development of the Bannockburn Civic Heart Concept Plan. The project involved a “whole of community” consultation process, utilising a range of innovative techniques. The resulting vision will provide a central gathering place for residents of the Golden Plains Shire for many generations to come.”

“Mentoring a student at Phoenix College. We meet once a fortnight for an hour and just chat”

“I’ve taken the leap and become a volunteer. That light bulb moment came in February this year, when I read a Facebook post about Eureka Mums launching in Ballarat. I have since become Eureka Mums’ communications manager and am truly loving being part of such an important not-for-profit organisation in the Ballarat community.”

“Bringing together a group of professionals and building a team with positive and collaborative culture. This was a secondment opportunity within my organisation and involved working with a group of staff brought together, reluctantly, following an organisation restructure.”

“Creating and awarding a scholarship in my late wife’s name to a very deserving young lady. This is a financial scholarship to assist her in her university studies. The scholarship is a three year commitment and will be awarded every year.”

“I took a lead in the development of a discussion paper for the statewide group of Primary Care Partnerships (PCP). A group of Exec Officers agreed to prepare the discussion paper, and I volunteered to be the lead convenor of the group and to write the paper (with input and collaboration from the working group members). The result was a well written discussion paper that all PCPs used to discuss developments of the statewide PCP model and to agree to a range of changes to strengthen the PCP platform across the state. Ultimately all of our recommendations were adopted by the statewide group in early June 2014 and we are off and running!”

62

“Its only been in the last 8 weeks or so, but have been reading every night at bedtime to my daughter. Prior to this is was ad hoc. Now it is something we both look forward to everyday. I think it has helped galvanise the bond we have.”

“I have been a mentor for the myAlly mentoring program (instigated from the Department of Health) for the last 12 months since it’s inception. As a senior allied health practitioner, I’ve mentored another, more junior allied health practitioner in the region. Our partnership has been very successful for both my mentee starting their career, and for myself reflecting on how I make a difference in my practice. We have been selected as spokespeople for the program and have given feedback into the programs direction and have been invited to be interviewed for an informational video about the program. It’s rewarding to be able to make use of the leadership skills I have developed through LBWR and give back to my area of expertise through mentoring.”

63

““ How has your LIFE CHANGED as a result of being an LBWR Graduate?

How has your LIFE CHANGED as a result of being an LBWR Graduate?

“The course has given me a broader perspective of our community and challenges faced by others.”

”I take more time to consider the impact that some of my decisions and actions can have on the local community.”

“I am more confident and clear in my direction in life. I look forward to any opportunities that come my way and are more aware of our community.”

”My confidence in myself and my leadership ability has grown which has resulted in many positive changes in my life.”

”Lead me to have Board and Chair experience in a non-for profit organisation. I’m also much more confident speaking about non career related issues since the program. I relate this directly to the range of exposure to different topics from the program.” ”I have a much broader view of the work that is done by so many different people and organisations to make our community function.” ”Increased awareness of what is going on within our local community.” ”Yes, Greater understanding of others.”

”Much more community involvement. Ran for Council. Changed careers and became confident to accept and understand change. Now work on a global stage for a local company.”

”I have made some wonderful contacts and have expanded my networks in such a way that I am able to make a significant difference in my local and national community.

I see Ballarat in a different light and sense. I am more open to networking and meeting people and would like to see growth in Ballarat where I choose to raise my children. I am more confident in my abilities.” ”I think I’ve become more self-aware, more confident and a bit braver. I’ve taken the first steps in accomplishing long-held dreams, and am also making sure I notice and enjoy the process/journey.”

”How I think and operate has changed. I have more respect for leadership decisions and processes, even when I disagree. I’ve matured. I’m braver and trust myself more. I have made bigger decisions such as moving and trying different jobs to stimulate my personal and professional growth.” ”I’m a lot more aware of what is going on in the community, everything from serious issues to the helpful organisations trying to deal with these issues.

”The way it has changed my life is that I see myself helping others more and passing on the messages that I learnt through LBWR.”

”I am now a member of a terrific group of people who have participated in LBWR, and I am part of a strong network of people who value the local community and who are willing to step up and get involved.” ”I see the mechanics. I am able to analyse things in a more open way and therefore appreciate other people’s views more. I am also much more aware of what is going on around me, rather than being quick to judge, based on little understanding.” ”I don’t think it has. My mother was a contributor and I think I saw what she did and it was just in my blood.”

”I am a more confident person in my professional and personal life. I am generally more open-minded.

I have a greater ability to see all types of issues from different perspectives.” ”I now have an expanded view of the wider community”

“Being part of the 2011 LBWR program has been a very humbling experience. The program gave me a very real insight into the benefits that a regional community can offer its residents as well as some of the challenges the region faces both now and in the future. ” ”My involvement in the program has had a positive impact on both my professional and personal life and has given me the opportunity to meet some of the most dynamic people the region has to offer and develop a number of connections and friendships that I will remember for many year to come.” ”LBWR has made me want to become more involved in my community. Has made me aware of community initiatives and organisations that I otherwise would not have known about.”

“LBWR - has completely changed my life.

My attitude towards life, people and business is incredibly positive, it always was but now after completing the course, I feel enriched from my learnings and the opportunities that I have had and the people that I met. since LBWR I have had so many doors open for me.”

64

65

““ How has your LIFE CHANGED as a result of being an LBWR Graduate?

How has your LIFE CHANGED as a result of being an LBWR Graduate?

”I applied for LBWR because I wanted to start giving back to a community that has given so much to me. And, through Eureka Mums, I am now finally doing this.”

“I now feel an obligation (in a good way) to get involved in the world and not just be a spectator. It’s about getting informed and getting involved.“

“Significantly - now working casual, in a different field (from promotions and marketing to fitness - but still do a lot of promotional and marketing stuff there too) and had 2 children.“

“I am on the board of two community organisations - Ballarat Arts Foundation (BAF) and the Ballarat White Ribbon Day Committee (BWRDC) - and I am proud of what both of them do.“ “I’m more aware of what it means to lead and manage and that continuously listening and learning are crucial to good leadership.“ “LBWR has definitely changed me for the better!”

“I am much more aware of the difference that one person can make, and that a small contribution can have a significant impact.“ “Greater involvement in community and confidence to achieve aspirational career goals, despite set backs along the way“

“Connections - the people I have met and have contact with. Confidence - knowledge I don’t think I would have acquired elsewhere. Rounded thinking - I feel like I have a better grasp on general community | business stuff. Leadership - a good understanding and better knowledge [helps me to identify when effective leadership is not happening in day to day life]”

“Since undertaking the Leaders Forum I made a decision to cease working for myself and enter parttime paid employment. This has enabled me to have more time to commit to community projects independently, as well as created the opportunity to impact the community through my new role at LBWR. “

“In the past I have acted quite impulsively and made decisions that I perhaps wouldn’t have made had I thought more before making them.“

“Since completing LBWR I am more open to listening and empathising with others’ opinions. Sometimes this reinforces my initial feelings and sometimes it challenges them. In both cases I feel I am better equipped and able to make more informed decisions.

It doesn’t necessarily mean I will always make the right decision but I feel more comfortable with my decision making process.“ “More reflective/less dismissive regarding other peoples plights“ “I’m busier“

“I have a broader appreciation of the challenges facing community groups and the various leadership approaches that can be applied to different situations.“ “I feel more connected to my community and also formed strong friendships with the people I shared this experience with.“ “The skills I have developed in terms of practical leadership and community involvement have been fantastic. I have learned lots of theory through formal study, but the hands on development through LBWR has contextualized the learnings and given me a richer learning“ “My eyes were opened to the larger community around me rather than my bubble. I am able to be an advocate for the more vulnerable people in our community and I take much more interest in all community events going on.“

“As a reult of this I have increased my earnings significantly, creating a greater sense of financial security for my family. I have also had the opportunity to greatly develop my skills in terms of future projects and employment.“ “I feel much more connected to the greater Ballarat community, particularly the business community and more ‘established’ communities outside my influence previously.”

66

67

““ How has your LBWR experience helped your CAREER ADVANCEMENT or your organisation?

How has your LBWR experience helped your CAREER ADVANCEMENT or your organisation?

“Being a small business, it is always great to increase your profile amongst the Ballarat business community.“

“Confidence to challenge thinking, look for alternative solutions to problems and facilitate forums to drive organizational change“

“More confident about change and understanding of different personality types.“ “I am a stronger leader though at work everyday“

“It has not really helped however this has been more to do with changes within the industry that I work in.“

“Have more of a leadership role at work.“

“I have not advanced in a direct way, but I am perhaps more highly valued, respected and consulted than before. I know better how to contribute effectively.“

“Changed caeeer. Went from academic to Communications Manager for global IT company.

May never have tried something different without LBWR.“

“It hasn’t really at this stage, but I only changed jobs 12 months ago.“ “I believe that my bid to secure my current management role at Golden Plains Shire (secured at the end of 2011) was greatly benefitted by my involvement in the program.

I approached the interview process with greater confidence and the ability to more clearly articulate my strengths. New strengths resulting from my involvement in the program include the ability to comfortably facilitate difficult communications and greater emotional intelligence when addressing performance issues.“

“Provided me with greater networks which enables me to grow a more robust organisation.“ “I feel I am a better manager at work and am more diverse in my skill base.“

“So many ways! The personal development I achieved, the ways in which my eyes were opened to the community around me, and the people I met and shared experiences with... all these!“ “It has helped me to be a better thinker and leader. It has allowed me to take more risks and appreciate failures and successes more. It has helped me to be more balanced.

So while my career may not be advancing in terms of promotion, my professional development is growing.“

“The LBWR program gave me the confidence that I can be a leader with my organisation and despite not being a manager I can make a valuable contribution to the team .“ “Creating networks and building confidence.“

“Connections - Knowledge and leadership skills - Connection to events and promotional channels”

“I participated in the program as a community leader and I can see a distinct impact on my capacity to support my community since completing LBWR. I have also changed career paths with an emphasis on community development.“ “I don’t believe it has. It isn’t well known of in smaller organisations/businesses“

“I successfully applied for a new role upon completion of LBWR. So far my learnings from LBWR have been invaluable although

“My improved confidence in myself, my leadership skills and my capacity to have a strong network - all help me and any organisation I am working with.“ “I am aware of what I want to achieve now.“

68

69

“

Can you describe some of the direct benefits that your EMPLOYER gained from your involvement in LBWR?

Can you describe some of the direct benefits that your EMPLOYER gained from your involvement in Leadership Ballarat and Western Region?

“My knowledge of the broader community and the issues facing some members, including some at our workplace, make Springhill Farm a more understanding workplace.“

“Better recognition / understanding of the Shire from other program participants.”

“Networking & leadership skills“

“Better understanding of local issues = market opportunities, Professional Network = Access to decision makers, greater self awareness = Improved EQ and understanding of people dynamics”

“Stronger Leadership - Trusted Integrity - Mentoring Others”

“Better sense of the community in which I live.“

“I am a more rounded person“

“Increased community involvement.“

“By developing leadership skills has directly increased my ability to delegate, look for opportunities and establish networks.“

“Hopefully an even better leader!”

“I am a better employee and a better manager - no doubt!“

“Expanded networks, greater understanding of colleagues“

“Enhanced leadership in the workplace - both professional and personal (eg. organising White Ribbon Day afternoon tea at work). The professional enhancement was largely as a result of the Leading Teams sessions.“

“Connections with other industries. Broader vision. Sharing leadership stories.“ “Branding, personal marketing and staff PD.“

“Greater awareness of our organisation / brand within the community; extensive network to promote our service to; Increased skill base and managerial skills“

“Outside influences to leadership and executive meetings” “My current employers have benefited via knowledge, connection to events and networks.“

“I left my employer after LBWR but was able to show good decision making skills and consultation skills with my following employers.“

“I think the network of people I met have helped me to draw on some valuable experiences and resources in my day to day job.“

“A more confident employee, who considers the impact on the local community and how our organisation may be able to assist.“

“The only real benefit would be that the issues surrounding our industry are better understood by LBWR graduates and their networks as a result of the discussion in the group forums adding an angle other than what is found in the media.“

“I was able to increase my professional network which in turn benefited my employer.“ “My confidence in my own abilities and my belief that I could make a difference, certainly benefited my employer at the time and my employers since.”

“We have our own business. It has benefited by me being more aware of what is going on in the community.

“Improved facilitation skills.“

70

71

“

And a final word from graduate Tim Owen

Can you describe some of the direct benefits that your EMPLOYER gained from your involvement in Leadership Ballarat and Western Region?

“A different perspective on the challenges of the Ballarat community.“

“Now has a core group of Associates who have been through the program and have a greater understanding of our community which is important. This group has, and will continue to, explore opportunities where we can provide more than just monetary donations to the community.“ “I am better at my job and feel I know more about the community we are serving which assists us with our service delivery and strategic planning.“

“

ABOVE: Tim Owen presenting Jasmine Bishop with the Janine Owen Education Scholarship.

For me, the LBWR program was the right program at the right time. It was a difficult year for me, but it really helped me find how I could turn a negative into positive (find the sunshine through the rain as Gerard Fitzgerald said). It helped me find how I can make a difference to my home town and community, and how I could make a genuine difference and help change people’s lives. If I didn’t do the LBWR program, the establishment of The Janine Owen Fund would have been very unlikely.

72

73

If you’ve made it to the end of the report, we now challenge you to think about what’s next?

How might you use the information in this report?

Who might you share the report with?

How might the report help to increase awareness of the ongoing impact that LBWR has on the wider Ballarat community?

This report was never intended to be just a static snapshot of a moment in time, but rather the trigger for a bigger conversation about the value of leadership programs. We challenge you to keep adding to the story of LBWR and other leadership programs... to not simply THINK, but to ACT on what you’ve just learned.

74

75