August Legacy 2019

Landstuhl Regional Medical Center August 2019 Vol. 2, No. 3

U.S. Soldiers, National Guardsmen and Airmen represent Team LRMC during the Nijmegen International Four Days Marches in Nijmegen, Netherlands, July 16-19. LRMC participation in the march directly strengthens and builds multinational relationships and alliances with partners, allies and coalitions. See pg. 6 for more photos.

(U.S. Army Photo by Spc. Samantha McCartin)

Inside:

GTCC use Dos and Don’ts

86th MDS welcomes new commander

DFAC menu

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Events and Training Calendar Aug. 2: Commander’s Award Ceremony, Heaton, 12 - 1 p.m.

Aug. 15: Bravo Company Change of Responsibility, Flagpole, 10 a.m.

Aug. 5: ASBP Blood Drive, Heaton, 7 a.m. - 5 p.m.

Aug. 17: School & Sports physicals, Baumholder AHC, 9 a.m. - 3 p.m.

Aug. 5-9: LRMC Best Medic Competition

Aug. 21: Annual training, Heaton Auditorium, 7:30 a.m.

Aug. 7: Annual Training, Heaton, 7:30 a.m.

Aug. 21: Staff Sgt. NCOPD, MILO-training

Aug. 10: School & Sports physicals, Baumholder AHC, 9 a.m. - 3 p.m.

Aug. 23: NCO Excellence Ceremony, Heaton, 2:00 p.m.

Aug 12-16: EMDR Therapy Course, Education Bldg. 3700

Aug. 24: School & Sports physicals, Heaton, 8 a.m.

Aug. 13: MSG/1SG NCOPD, Command Conference Room, 1 p.m.

Aug. 26: Women’s Equality Day observance, Heaton, 12-1 p.m.

Aug. 19-23: RHCE Best Medic Competition

Aug. 29: Alpha Company Change of Command, Flagpole, 10 a.m.

In this issue:

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Command Team Messages, pg. 3 Troop Command Message, pg. 7 LRMC team tops race, pg. 8 Around LRMC, pg. 10 The Spotlight, pg. 12

ANNOUNCEMENTS

Weisbaden AHC - “I would like to commend the staff for their great attitude in attending to their patients quickly and their professionalism. This staff is always consistent and I enjoy coming to this clinic. By far one of the best I’ve seen in 18 years.”

~anonymous ICE commenter Vicenza AHC - “I just had an appointment for my son at 10:30 today and he was so incredible and took the time to explain things to me in a way I could understand. I appreciate so so so so much when drs take their time and listen to my concerns or anything in regards to my children and explain things to me. It helps me feel like more than just a patient and more like a parent just trying to learn more about children’s health to be the best I can for my children. His kindness meant the world today!”

~anonymous ICE commenter Baumholder AHC - “I wanted to state my sincerest gratitude to the staff of the primary care clinic at Baumholder. The front desk staff are always so kind and such an inviting way to begin a doctors appointment. The tech made me feel comfortable and was so attentive; it was greatly appreciated.

The doctor was receptive and more than happy to address all of my concerns. I feel taken care of as their patient, a rare but meaningful occurrence. From start to finish my visit today was professional and courteous. Great job all around!”

~E.J.

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Kleber Clinic - “Most of the doctors listen to me when I talk to them about concerns, it’s part of the job. This past week I had an appointment at Kleber Clinic and I really felt like the doctor was not only listening to my concerns, but that she also cared about me and what I was saying. This is the first time in my career that I’ve ever felt that way about a military provider. What an incredible person who shows that she is truly passionate about what she does and cares about everyone. I appreciate everything you do, you’re AWESOME!”

~anonymous ICE commenter LRMC (Internal Medicine) - “I sincerely would like to thank the doctor and case manager in Internal Medicine for their heroic actions that have truly changed my life...from impossible to possible. This team has high morals, strong work ethic, and integrity, they are truly dedicated to following the rules for the best possible outcomes for their patients. God bless you.”

~S.B.

All LRMC Common Access Card (CAC) users must ensure the PIV-Authentication certificate has been activated. Failure to do so by Aug. 30 will result in loss of access to the network. Go to the MEDSHARE homepage for more info.

LANDSTUHL REGIONAL MEDICAL CENTER August 2019 • Vol. 2, No. 3 Commander: Col. Michael A. Weber Command Sgt. Maj. Thurman L. Reynolds Chief of Public Affairs: Gia Oney Editor: Marcy Sanchez Printed by: DLA Information Operations Europe The Legacy is published monthly by the Landstuhl Regional Medical Center Public Affairs Office under the authority of AR 360-1 to provide the staff and families of LRMC with information on people, policies, operations, technical developments, trends and ideas of and about the U.S. Army Medical Command and LRMC. The views and opinions expressed are not necessarily those of the Department of Defense or the U.S. Army Medical Command. Direct communication is authorized to Public Affairs, The Legacy, Unit 33100 Attn: PAO, APO AE 09180-3100. Phone: DSN 314-590-8144 or commercial from the United States 011-49-6371-9464-8144. Or send an email to usarmy.lrmc.pao@mail.mil. Unless otherwise indicated (and except for “by permission” and copyright items), material may be reprinted provided credit is given to The Legacy and the author.

All photographs by U.S. Army except as otherwise credited. The appearance of advertising in this publication, including inserts or supplements, does not constitute endorsement of the products or services advertised by the U.S. Government, Department of Defense, Department of the Army or Landstuhl Regional Medical Center.

FROM THE COMMAND TEAM

Our Center of Gravity Col. Michael A. Weber Commander Landstuhl Regional Medical Center

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we recognize them. There is no risk too small to be ignored when it comes to quality and safety: our center of gravity. Every morning at 0730, there is a hospital daily safety briefing at the second floor landing above the 4-Corners.

As we continue our way ahead, see Commander on pg. 9

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he core mission of our organization is the readiness, health and welfare of the joint warfighters and their Families.

In order to accomplish our mission successfully, everything we do must revolve around the quality of our healthcare and the safety in which we provide it. Whether you’re operating on a wounded warrior, tracking the training of our military personnel, comforting a pediatric patient scared of needles, or everything in between, the attention you pay to the quality and safety of your work makes all the difference in our ability to provide world class healthcare.

Many of you may have heard me refer to quality and safety as our center of gravity. I use that phrase to highlight the critical importance of quality and safety to our operations. Carl von Clausewitz and

Baron Henri Jomini dedicated a lot of thought to describing the importance of centers-of-gravity on strategy. Joint Publication 5-0 describes the center of gravity as “the source of power that provides moral or physical strength, freedom of action, or will to act.” Our everyday experience with nature shows us the center of gravity is the point in which the entire weight of an object is concentrated so that if supported at this point, the entire object remains in balance. In our case, when we focus our energy on ensuring high quality, safe healthcare delivery, we will maintain our ability to effectively treat and care for our patients through any disruption, interference or surprise to our operations.

All of us working or volunteering at the medical center perform some tasks that directly contribute to quality and safety. It is vitally important that each of us takes the initiative to address any risks that arise when

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Responsible use of your government travel card removing the only option for some on our team to travel for professional development conferences, required military training and schools or even During the last hospital command emergency leave.

The Government Travel Charge and staff meeting, alarming informaCard Regulation, DoDI 5154.31 Voltion was shared about the current ume 4, dated June 2019, requires status of our government travel cards. that all DOD personnel, military or As of July 8, there are 43 cards with civilian, will pay for all costs related outstanding balances past their due to official government travel with dates, 15 of which were suspended. their government travel card. BenAdditionally, there were 72 unsubmitefits of using the government travel ted travel vouchers totaling nearly $109,000. One travel voucher was card include a reduction in need (and costs to the DOD) for travel over 240 days delinquent. advances, reconciliation and collecTeam, we must do better.

The lack of personal responsibility tion, eliminates the need for travelers to ensure that accounts are zeroed to pay for expenses with personal out and vouchers are filed in a timely funds (although authorized payments manner has resulted in our inability made with a personal funds may be to secure a centrally billed account, eligible for reimbursement), and Command Sgt. Maj. Thurman L. Reynolds Command Sergeant Major Landstuhl Regional Medical Center

see GTCC on pg. 7

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improves financial readiness and security of travelers. With a system built to protect our personal financial liability when conducting business on behalf of the government, there is no excuse for anyone on Team LRMC to be delinquent with reconciling travel vouchers.

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86th MEDICAL SQUADRON

86th MDS holds change of command

said Paden. “You are LRMC, and you’re working side by side with Soldiers, civilians, volunteers to provide extraordinary care, and making it ordinary for he 86th Medical Squadron held our Nation’s heroes.” a change of command ceremony Paden, a certified nurse midwife, prewhere Air Force Col. Regina R. viously led the unit’s nursing element as Paden relinquished command to Air the chief nurse until her appointment as Force Col. Sean L. Jersey, at Landstuhl commander in 2018.

Regional Medical Center, July 19.

“Not only are we the best squadron in During the ceremony, Air Force Col. the Wing but we’re the best squadron Michael Roberts, commander for the in the Air Force,” said Paden, noting 86th Medical Group at Ramstein Air Ramstein Air Base’s recent selection for Base, praised Paden for a successful the 2019 Commander in Chief’s Annual command and readied Jersey for joint Award for Installation Excellence. “We operations at LRMC. have lives to save up here, we have a “When I took command 17 months mission to run.” ago, my purpose was attaining (86th Near the conclusion of the ceremony, MDS Airmen’s) trust and making sure Airmen with the 86th MDS rendered you had no doubt of what you bring to a final salute to Paden and welcomed the mission,” said Paden. “Your dedica- Jersey with a first salute. tion to this mission, resiliency and ability “It doesn’t matter what uniform you to succeed despite the challenges is wear and what theater you come from, why I’m convinced you’re the most spe- we all practice the same medicine, and cial squadron I’ve ever had the pleasure we all have the same mission,” said Jerto command.” sey. “The future of the Defense Health Paden emphasized the importance Agency is right here. The partnerships of teamwork within LRMC where more that we have together, with our different than 250 Airmen in the squadron work services, with our German partners; side by side with Soldiers, civilians, we’re here for the warfighters.” and local nationals to provide care for Jersey, a board-certified radiologist, beneficiaries across Europe, the Middle previously served as deputy commander East and Africa. for the 18th Medical Group and com“Every member of this squadron is mander of the 18th Medical Operations bilingual; we speak Air Force and Army,” Squadron.

By Marcy Sanchez Public Affairs Specialist Landstuhl Regional Medical Center

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Airmen with the 86th Medical Squadron render a final salute to Col. Regina Paden during a change of command ceremony, July 19.

“This unit has a long and storied history of caring for the warfighters, our Soldiers, Sailors, Airmen, and Marines,” said Jersey. “They all fight harder and fly a little higher because of the work that we do in making sure when they have the worst day up there doing their jobs, they know we’re there behind them to pick them up, get them back on their way and take care of their families while they’re on their missions.”

Air Force Col. Michael Roberts (left), commander, 86th Medical Group, passes the 86th Medical Squadron unit colors to Air Force Col. Sean Jersey, commander, 86th MDS, during a change of command ceremony at Landstuhl Regional Medical Center, July 19.

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Thomas Holzberger (center), a medical coder with the Patient Administration Division, points out popular and unknown attractions to coworkers Mary Jones and Kymarra Brown. Holzberger has volunteered for years as an unofficial tour guide for Americans at Landstuhl Regional Medical Center, embodying the spirit of the hospital’s mantra, “Selfless Service”.

LRMC coder aims to put Landstuhl on map during the Third Reich and remain occupied today. “There are some details (Americans) may not notice right away, but they are (historical) sites.”

While Holzberger volunteers his free time to get Americans better acquainted with the region, he’s hopeful it will open their eyes to take in what’s around them and better prepare them for their tours. “(Holzberger) taught us to use the train system, told us about his favorite shopping secrets and locations, and how get the lowest train fares for places we wanted to go,” said Rundell, currently on his third year in Germany. “We’ve actually remained friends since then. That ‘extra mile’ has significantly enhanced our experience of living in Germany.”

For Holzberger, going that “extra mile” is only part of being hospitable to his American coworkers, confident his personal tours will build bridges between Germans and Americans for the next generation.

“A lot of people get here, enjoy working here but want to get away (from Landstuhl),” said Holzberger. “I would like to interest people so they can get to know the area, get to know the people, let them experience what it’s like to live here, and not just be stationed here.”

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A long family relationship with the U.S. Forces drove Thomas Holzberger to seek employment at Landstuhl Regional Medical Center in the early 2000s. But it was a love for the hospital’s namesake that led him to offer Americans a crash course in German culture.

Holzberger can trace his family tree back 250 years when his ancestors migrated from nearby Austria. Although his family’s roots are interesting in itself, he hopes to arouse American curiosity and teach them about his town, region and country during their tours in Germany.

“My family has a real close relationship with the American Forces,” said Holzberger, whose father was a NATO Soldier and mother worked at LRMC for over 40 years. “My mom’s family is from (Landstuhl) and my dad’s family is originally from Austria, 250 years ago.”

As a child, Holzberger’s aunt, who worked at Landstuhl’s City Hall, roused his interest in history and his hometown.

Today, he embodies the hospital’s motto of selfless service by paying it forward to American coworkers, who may be unprepared for German culture. “(Holzberger) invited my spouse and

me to go to some of his favorite restaurants with him and showed us some of his favorite menu items,” said Dr. James Rundell, a psychiatrist at LRMC’s Embedded Behavioral Health program.

Family ties to the U.S. also includes Holzberger’s great aunt, who worked at the nearby Vogelweh Commissary in the 1960s, and a brother who is currently employed by the U.S. Air Force. Holzberger himself has nearly two decades of employment with the U.S. Army and currently serves as a medical coder as part of LRMC’s Patient Administration Division. In this position, the Landstuhl native was introduced to multiple providers where he has extended an invitation to paint the town red.

“I like to teach people about (the region) because it’s a great place to live, and it’s really a rich history,” said Holzberger. “If people hear Landstuhl, they think the hospital outside of the U.S., but what’s behind it, they may not know.”

Justifying Holzberger’s passion, history shows Landstuhl having its earliest settlements 2,500 years ago during Celtic times, with continued occupation during Roman rule and into the present.

Eventually the village transformed into a spa resort.

“Just the hospital’s history itself (is interesting),” said Holzberger, noting a few current structures were founded

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By Marcy Sanchez Public Affairs Specialist Landstuhl Regional Medical Center

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International

Four Days Marches

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(U.S. Army Photos by Spc. Samantha McCartin)

Visit PAO’s hot links on MedShare for more photos

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TROOP COMMAND

Service 6 signs on Lt. Col. Christina Buchner Commander, Troop Command Landstuhl Regional Medical Center

GTCC continued

individuals, plus their supervisors, will be required to meet with us to develop a corrective course of action.

With that said, however, there should be no circumstances in which a person is more than 60 days delinquent on their travel voucher if his or her supervisor has already addressed the issue.

The government travel card is one tool that the DOD has afforded us in order to conduct official business, and it is our responsibility to be good stewards of this resource. If you have questions or concerns regarding your government travel card, please connect with our Agency Program Coordinators: Mr. Mark Stanka, Ms. Andrea Sanders or Mr. Michael Forcier.

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One stipulation of the GTCC regulation requires that commanders and supervisors of all levels ensures compliance by their subordinates, and they are charged with taking corrective action when appropriate. Leaders, we know the fast-paced tempo within which you are operating can be overwhelming, but it is still incumbent upon you to check “small” details like your employees’ government travel card account status and take actions necessary for those who are delinquent. As the hospital command team, we cannot tolerate such severe negligence of responsibility; our Resource Management Division will be reporting to the commander and I any names of individuals who are more than 60 days delinquent on their travel voucher submission. Those

Never forget that quality of care and patient safety is the center of gravity for our organization. Command Sgt. Maj. Forker and I truly appreciate all of your support in helping us maintain the safety and readiness of all personnel, which, in turn, promotes team cohesion, efficiency, and effectiveness. Enjoy the beautiful summer in Deutschland.

Be smart, be safe and always have a teammate in tow.

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Ich gruesse Euch meinen teamkollegen! I am honored and truly proud to be a part of the Landstuhl Family serving alongside each of you as your Troop Commander. I’m excited because, together, we will make history and have fun along the way. Paying honor and respect to those that once stood before us as the 320th General Hospital, 1951; the 2nd General Hospital, 1954; and the Landstuhl Army Medical Center, 1994, we the Landstuhl Regional Medical Center team will continue towards greatness. As service members, Civilians, local nationals, volunteers and Family members, we are a dynamic organization with complimentary skill sets guided by a common goal to provide world class and seamless health care. We are evolving in our provision of health service support and hospitalization to those operating within the United State European Command, Africa Command, and Central Command as well as our brothers and

sisters within the Special Operations Command executing unconventional warfare missions to support strategic objectives abroad.

As a team, we are unstoppable, unbreakable and paramount in conserving the fighting strength of our nation’s force.

As the newest member of the team, I offer many years of operational experience as a medical planner and operations officer within the DOD. I’ve amassed a kit bag of knowledge stuffed with organizational cultures, key guiding principles, various techniques and tactics that have helped teams achieve greatness. Though I play a key role on the team, I understand that success is not an individual process and I am only as strong as the team I serve. Therefore, my kit bag is heavy but never full, and is open to the knowledge that I’m sure you all will impart over the next few years. I’m open, ready, and here to serve.

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The Landstuhl Regional Medical Center Army ten-miler team presents Col. Michael Weber, commander, LRMC, and Command Sgt. Maj. Thurman Reynolds, command sergeant major, LRMC, with the team trophy from a recent Army ten-miler qualification race, July 12. The team consists of (from left) 1st Lts. Paige Runco, William McCray, Pfc. Ruben Ferreira, and Spcs. Fenny Descuatan and Mark Kogo. (U.S. Army photo by Gia Oney)

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LRMC Soldier to represent USAREUR at Army ten-miler

By Marcy Sanchez Public Affairs Specialist Landstuhl Regional Medical Center

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oldiers across Europe competed to represent U.S. Army Europe (USAREUR) during a ten-mile race, held in Grafenwöhr, Germany, June 22. The race pitted Soldiers against one another to determine the top six male and female Soldiers to represent Team USAREUR in the U.S. Army Ten-Miler race, in Washington D.C., Oct. 13.

Five Soldiers from Landstuhl Regional Medical Center earned top honors as the only team to complete the run, with one member qualifying for Team USAREUR. “I ran this (qualifier) last year,” said Spc. Mark Kogo, an operating room specialist at LRMC. “I submitted a team roster (of LRMC Soldiers) and as individuals. Soldiers run by themselves but at the end of the race, they total times as a team.”

In an attempt to put a team together, Kogo reached out to fellow LRMC Soldiers and trained with them leading up to the race. However, sporadic work schedules made training as a team difficult, with some Soldiers working second and third shifts. For 1st Lts. William McCray and Paige Runco, both

medical-surgical nurses, an overnight shift preceded the qualifier.

Regardless, the Soldiers all agree the tiring sprint was worth the missed hours of sleep.

“We get to represent something bigger than ourselves,” said Runco.

“LRMC is such a small base in Germany,” said Kogo. “You’re (at the qualifier) with all the participants and representing the whole hospital. I think it’s cool and really awesome.”

Finishing sixth overall, McCray was the only member of the team to earn a spot on Team USAREUR, with an estimated finishing time of 1 hour, 4 minutes.

“You’re chasing the dream. I don’t know what pace that’s at, but I’m trying to catch that,” said McCray.

Running between inpatient call lights is how he gets his training in, McCray lightheartedly added.

Although not all team members will travel to Washington this fall, the Soldiers believe the experience not only improved their physical fitness, but also enhanced camaraderie as well.

“It’s a cool way to get to go and do something and there’s a lot of camaraderie when you actually get there,” said Runco.

“I took (the qualifier) as a challenge,”

said Pfc. Ruben Ferreira, an operating room specialist at LRMC. “You feel proud of yourself. You’re actually doing something, getting out of your comfort zone, and just going out there and just doing it, despite the results.”

The 35th anniversary of the race will start and finish at the Pentagon and celebrates the spirt of sport and the spirit of a Nation with over 35,000 participants.

1st. Lt. William McCray, medical-surgical nurse, Landstuhl Regional Medical Center, prepares for a run. McCray recently qualified to represent Team USAREUR during the 35th Annual U.S. Army Ten Miler in Washington D.C.

Commander continued

after this issue of THE LEGACY has already gone to press, so I encourage you to check the MEDSHARE for more information to share with your patients and neighbors.

Keep doing what you’re doing, Team LRMC! One Team. One Purpose. Selfless Service.

Staff members at Landstuhl Regional Medical Center and outlying Army Health Clinics may have received phone calls, emails, text messages or a combination of all three during an initial test of the Army’s newest mass warning notification system (MWNS) called Alert! All users of the previous version of the MWNS, AtHoc, who designated the U.S. Army Garrison Rheinland-Pfalz, U.S. Army Garrison BENELUX or U.S. Army Garrison Italy as a location in their client profiles were seamlessly transferred to the Alert! system (if their registration in AtHoc was completed).

LRMC staff members, including employees in the Army Health Clinics in Belgium and Italy, who did not receive a phone call, email or text

Returning back to the client page, users can also add LRMC to their profiles by clicking on “Add Command Structure.” This will enable you to receive important notifications specific to our organization.

Alert! notifies Services Members, Army civilians and their families during a crisis. MWNS operators, for example, can issue alerts in the event of an active shooter, inclement weather or any other event requiring immediate notification.

As the transition continues across the Army enterprise, we will update you on any further actions required.

(Information provided courtesy of the U.S. Army Garrison Bavaria Public Affairs Office)

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end of the month, LRMC will hold a just know that in my first few months school and sports physicals drive on Saturday, Aug. 24. While we want as the commander, I am in awe of parents to continue to schedule everything you do for our patients, available appointments, this event each other and our nation. Continue will afford those parents who find to put forth 100 percent effort in all it difficult to leave work during the you do. week a convenient, last minute Switching gears, as we wind down opportunity to stay current on their the summer break for our kids and children’s school and sports requireprepare for a new school year at the ments. More details will be available

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message with the initial notification can register for Alert! online at https:// alert.csd.disa.mil. Once logged in, users will need to accept the warning banner before proceeding to the client page. On the Alert! homepage, users can make updates to their profile, including changing phone numbers and addresses. Users can also add family members to their profiles.

Near the bottom of the client page, users will see a section titled Associations. To receive notifications for your military community, click on “Add Military Location” and complete the drop-down menus to add your respective installation. In the “subinstallation” drop-down menu, users can select specific kasernes in the garrison if they wish.

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AROUND LRMC

Baumholder Clinic’s Tracer Escape Room prepares team for TJC

(Left) Stephanie Ide, a host nation patient liaison at the Baumholder Clinic, correctly identifies an empty Standard Operating Procedure binder, a deficiency of The Joint Commission handbook. (Right) U.S. Army Sgt. Kie Young, the NCOIC of the Baumholder Behavioral Health Clinic, looks behind furniture in the clinic’s Tracer Escape Room for deficiencies according to The Joint Commission standards. (Courtesy photos by Lt. Col. Elizabeth Gum)

By Gia Oney Chief, Public Affairs Landstuhl Regional Medical Center

All across the globe, escape rooms have become the latest craze in team building and group recreational fun.

In order to escape from the room into which the team is locked, players must work through sets of clues and hints to uncover the keys that will unlock the doors.

The U.S. Army Health Clinic Baumholder has put a tweak on the escape room set-up in order to prepare for an upcoming survey by The Joint Commission (TJC), an independent organization that accredits and certifies nearly 21,000 healthcare organizations and programs in the United States.

Rather than placing clues to escape the room, teams must identify ten pre-positioned clinical deficiencies in an exam room in two minutes, with an additional two minutes given to record what was found. “[I did] a walkabout through our building after taking command and went through the [Army Substance Abuse Program] area where they have a mock

barracks room set up to train leaders on where to look for drugs,” said Lt. Col. Elizabeth Gum, commander of the Baumholder Clinic. “It looked like a great concept to apply hands-on training to help staff members know how to look for Joint Commission standards and deficiencies.”

Deficiencies in past Tracer Escape Room scenarios included an unsecured Common Access Card, expired medication left out, a mock patient’s private health information written on a white board and an open Cavi-wipe lid.

Teams could earn more points by identifying additional deficiencies on top of the 10 required to “escape,” such as expired gloves, sharps containers over three-quarters full, or missing approved personal device safety stickers. Bonus points are awarded to teams when they correctly identify chapters or Elements of Performance for each deficiency of an extra item according to The Joint Commission’s handbook.

Gum’s plan is to conduct a new Tracer Escape Room every two weeks.

“We divided the entire clinic into five multi-disciplinary teams who take turns designing the dedicated escape

room with any kind of deficiency for the other teams to find and earn points,” said Gum. “The more experienced members of the team are able to point out deficiencies based on their experiences in other TJC training or survey events, and they learn by researching the regulations to find creative deficiencies when it is their turn to design the escape room.”

Gum said that feedback on the escape room activities has been positive, with several staff members wanting even more time to spend in the room as a team. The staff has taken considerable measures to learn more about The Joint Commission standards, build morale as a team, and it gave Gum another avenue to firmly cement quality and safety initiatives into every action in the clinic.

Although the pending TJC survey will take place at Landstuhl Regional Medical Center, the parent organization for the Baumholder Clinic, all subordinate commands – including the six U.S. Army Health Clinics in the LRMC footprint – are eligible for inspection.

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ONE TEAM. ONE PURPOSE. Selfless Service.

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TROOP COMMAND TEAM SPOTLIGHT A Company “Gators” Command Team Capt. Monica Aruwah 1st Sgt. Arturo Garcia

Team LRMC celebrated Army Medicine’s anniversary, July 25, with a run around LRMC. (U.S. Army Photo by Staff Sgt. Noel Ang) On July 27, 1775, the Army Medical Department was formed when the Continental Congress authorized a Medical Service for an army of 20,000.

DCA SPOTLIGHT

DCMS SPOTLIGHT

86th MDS SPOTLIGHT

DCSS SPOTLIGHT

Ines Spitzenpfeil Administrative Support Assistant Information Management Division

Sgt. Tiffany Griffin NCOIC Child & Family BH Service

Airman 1st Class Danielle Pasek Medical Technician Same Day Surgery Clinic

Maj. Erica Grant Director Surgical Services Service Line (3SL)