TRAVEL INFORMATION
BAGGAGE Every passenger travelling with Auric Air gets a free baggage allowance as follows: › Adults and children: Checked
baggage of 15 kg, hand baggage of 5 kg
› Infants: Combined checked
CHILDREN Children are welcome on board Auric Air after their 11th birthday. Unfortunately, before this age, we cannot accept unaccompanied minors. Infants under the age of two weeks will also not be accepted for travel.
baggage and hand baggage of 3 kg.
Excess baggage will be charged per kilogram. Owing to the size and weight restrictions of the aircraft, we cannot guarantee to transport excess baggage on the same flight. Because of the nature of the aircraft, your baggage must consist of small, soft bags. Metal suitcases with sharp, pointed edges are prohibited.
AURIC AIR CONTACT DETAILS
ANIMALS Animals and pets may travel on our aircraft, subject to criteria such as size and quantity. For more information, please contact our call centre on +255 783 233334. Auric Air’s Call Centre is open 09:00 to 13:00 and 14:00 to 17:00 daily.
TRAVEL TIPS To ensure you have the smoothest possible flight, here are some of our top tips for a top trip. Make sure you arrive in good time, as the check-in desks close 20 minutes before the scheduled departure time. Passengers arriving after this time may not be accepted for travel, and liable for a no-show fee. Auric Air does not provide alcohol on its aircraft, and passengers are not allowed to bring their own – or any food items – on board. Please bear this in mind before boarding. All flights are also non-smoking. Electronic equipment is allowed on board, including mobile telephones, laptops, radios, CD players and handheld games consoles, however for safety reasons, the use of these items may be limited, or forbidden during flying.
MWANZA OFFICE
Auric Air Services Ltd PO Box 336, Mwanza Cell: +255 783 233 334; 255 736 200 849 Email: reservations@auricair.com; auric@auricair.com
DAR ES SALAAM OFFICE
Auric Air Services Ltd T-14, First Floor, Haidery Plaza Upanga/Kisutu Street, Dar es Salaam Tel: (Dar Airport) +255 (0)688 937 165 Tel: (Town Office) +255 (0)688 937 166 Email: auric@auricair.com
GET CONNECTED You can keep in contact with Auric across social media at: www.facebook.com/auricair www.instagram.com/auricair www.twitter.com/auricair
ARUSHA OFFICE
Auric Air Services Ltd TFA Arusha Shopping Centre (Nakumatt) Opp. Kilombero Market Office No 19, West Wing, Arusha Cell: +255 (0)688 723 274 Email: arusha@auricair.com
MORE INFORMATION Head to www.auricair.com/ General/terms for more information on travelling with Auric Air. ■
auricair.com
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