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Your District Council

Promoting City, Coast & Countryside

Matters Lancaster City Council’s Community Magazine

Issue 31 • Spring/Summer 2014

Inside Your guide to Council Tax Latest regeneration news Keeping homes affordable Win Dukes park tickets

Show some love for our beaches – we need your help to improve water quality.



Your District Council Matters Spring/Summer 2014

Tough times ahead for local government YOU may be aware, though articles in the media, both locally and nationally, of the tough decisions that councils across the country are having to make. Since 2010, the city council has seen its funding reduce by more than £4million. Other income has also reduced due to the effects of the recession. Overall this means a bleak financial picture and there is a very real likelihood that the Government will reduce the council’s funding again in the future. This all means reducing the range and quality of services to balance the books. We are currently reviewing everything that the council does and changes are already underway as we continue to improve efficiency, reduce lower priority services and provide good value for money services that are important to our communities.

DID you know that the Council Tax you pay to Lancaster City Council only represents 13% of the overall bill? The majority is passed on to Lancashire County Council (73%) with the Police and Crime Commissioner receiving 10% and the Fire Authority 4%. In addition, some parish and town councils in the district levy a charge for their own expenses.

To reduce the level of savings that have to be made, and therefore the potential for reducing services, this year the council has decided to increase its portion of Council Tax by around 2%. In real terms the increase will mean that households will pay an average of an extra £3.92 a year – or 8p a week – to the city council from April 2014.

Have your say WOULD you like to have your say on Lancaster City Council services?

Join our ‘Voice Your Views’ panel to receive email alerts when consultations of interest to you go live. To sign up simply visit haveyoursay or contact the council’s Consultation and Engagement Officer by email: or contact us on 01524 582000.

Your District Council Matters Spring/Summer 2014


A shore way of keeping our beaches clean COULD you help to make a difference and keep our coastline clean for generations to come? Then why not join the increasing number of residents and businesses who are pledging their support to the LOVEmyBEACH campaign. Last year both of Morecambe’s beaches passed water quality tests but there is much more that needs to be done. Tougher European standards are due to come into force in 2015 so we all need to do our bit to make sure our beaches meet the new standards too. Here are some simple measures you can take which will help to contribute to improving water quality: • Check your drains are connected to the right drainage system – visit • Pick up after your dog and put it in the bin. • Don’t drop litter, put it in the bin. • Come along to a local beach clean. • Catch your rainwater in a water butt to help reduce the amount of water running into surface water drains • Think before you pour – only pour things down the sink you would be happy to swim in. • Think before you flush – only the three 3Ps go down the toilet - pee, poo and paper. Bag and bin wet wipes and sanitary towels.

Emma McColm (LOVEmyBEACH coordinator), Sharon Wilson from Lancaster City Council and Steve Moore from the Environment Agency

Businesses can also get involved by signing up to pledge their support to the campaign and commit to minimising the pollution that ends up in the sea. To get involved visit, complete at least 5 actions and submit the checklist. To say thank you and show customers they’re helping the beach, each organisation will receive a LOVEmyBEACH window sticker and certificate. For more information visit You can also follow the campaign on Twitter @ LOVEmyBEACH_NW and on Facebook at


Your District Council Matters Spring/Summer 2014

Connecting Victoria Street PROPOSALS to kick-start private investment in Morecambe by improving a key part of the town will take place later this year. As part of the Morecambe Area Action Plan (MAAP), an area of the town including Victoria Street, Euston Road and upper Market Street has been identified as ripe for change. Euston Road, in particular, has not seen any investment since it was pedestrianised in the early 1970s and the new plans seek to improve the area and provide a better experience for traders, shoppers and visitors. In turn this will provide the conditions to encourage local people to take pride in their town and encourage the private sector to invest in Morecambe. A new street layout with improved paving will create an environment better suited to pedestrians and encourage people to spend more time in the main shopping area. Linked to these improvements is new surfacing for the seaward end of Euston Road through to Marine Road Central and also other improvements down Victoria Street. Funding for these improvements will come from a variety of sources including Lancaster City Council and also the Heritage Lottery Fund as part of Morecambe Townscape Heritage Initiative 2: A View for Eric.

Property scheme reaps rewards A LANCASTER City Council scheme to encourage local residents and businesses to take pride in the appearance of their properties continues to show positive results. The council is encouraging property owners to undertake important maintenance and repair work to their properties. In turn this has helped to make the centres of Lancaster and Morecambe more appealing to both residents and visitors. More than 50 properties have now completed works, with the majority agreeing to do so voluntarily. Although the council wants residents and business owners to take responsibility for their properties voluntarily, it does have the ability to take enforcement action if the condition and appearance of their properties is considered to have an adverse affect on the amenity of the area. For more information visit

Your District Council Matters Spring/Summer 2014

Work begins on M6 link road WORK has begun on the Heysham to M6 Link Road, a 4.8km dual carriageway linking the Heysham and Morecambe peninsula to Junction 34 of the M6. The link road has long been one of Lancashire County Council’s top priority transport projects and will complete the long awaited connection from the Heysham and Morecambe peninsula to Junction 34 of the M6. The project will also see a fully remodelled junction 34, with new slip roads, a new bridge over the River Lune and a 600 space park and ride site. It is anticipated that the link road should be open to the public in the summer of 2016 and during the construction phase there will be a number of changes and closures to the highway network. For more details and updates visit Lancashire County Council's Heysham to M6 link website at You can also phone the 24 hour customer helpline on 01524 542111.


What are the benefits of the M6 link? The Heysham to M6 Link was originally identified in the document ‘Road Plan for Lancashire’ as long ago as 1948. Lancashire County Council’s aim in building the road is to: ✓ Reduce delay on journeys to the Port of Heysham ✓ Support the local economy ✓ Improve access to businesses north of the River Lune ✓ Take through traffic out of residential and commercial areas ✓ Reduce road casualties and improve air quality ✓ Allow reallocation of highway space to walking, cycling, public transport and the public realm. The county council also says that it will bring ongoing regeneration benefits, with 3,000 people due to be employed during construction alone. Up to 100 local unemployed people will receive training and jobs during construction. A study has predicted that every £1 invested in the link road will earn £4.40 for the economy.


Your District Council Matters Spring/Summer 2014

Lancaster is in the market for change! WORK has started on the next phase of Lancaster Square Routes, a multi-million pound project to revive the heart of Lancaster city centre. Lancaster City Council and Lancashire County Council are working with partners to reinvigorate Market Square and surrounding streets to strengthen the city centre’s position as a quality destination for visitors, residents and traders. In turn this will boost the local economy, increase income and profit for local business and lead to more jobs for local people. Due to be completed by the end of July, the latest stage in the project will include: • New street surfaces, seating and lighting for the length of Cheapside, Horseshoe Corner and Penny Street and also new surfacing for the length of Market Street. • New surfacing, seating and a centrepiece for Market Square. • Improved signs and way finding information. The Charter Market will continue but in alternative locations as necessary for the works to proceed. A new better long term layout for the Charter Market will then be introduced. Lancaster Square Routes is led by the city council in close partnership with the county council and are co-funded by the European Regional Development Fund (ERDF) Programme 2007-2013 and both councils. For more information on Lancaster Square Routes visit

LANCASHIRE County Council has reviewed its decision to introduce new traffic arrangements for the city centre pedestrian zone.

The Experimental Traffic Regulation Order was due to come into effect on Monday March 3. However the county council has decided not to bring in these plans and to carry out more in-depth consultation before deciding how to proceed. The county council will now form a consultation group made up of partner organisations, representatives from local groups and businesses, to discuss what form future traffic plans in the city centre will take.

Your District Council Matters Spring/Summer 2014


Support your local businesses On Saturday December 7 2013 the council supported the first ever Small Business Saturday UK, a nationwide event to champion local independent businesses. The council supported the event by encouraging as many small businesses as possible to offer special promotions, and new start-ups were offered a free market stall for the day. A number of local businesses from across the district offered discounts and giveaways on the day. Residents were challenged to 'keep it local' by doing all or most of their shopping with independent small businesses. Small businesses are really important in our district, offering exceptional customer service and knowledge, as well as some unique and exclusive products, but they need our support every day, all year round, so please keep using these vital shops and services. To find out more about Small Business Saturday visit the Facebook page: www.

Support for the armed forces Community representatives have pledged their support for the armed forces, veterans and their families. Lancaster City Council brought together a broad range of organisations from across the public sector and community to sign up to the Armed Forces Community Covenant. The Community Covenant is a voluntary statement of mutual support between civilian communities and their local armed forces community. It aims to reinforce the principles of the national Armed Forces Covenant made by central government, which recognises the sacrifices made by those who serve in the armed forces. It seeks to ensure that there are no disadvantages as a result of service in the armed forces, and that special consideration is given where justified.


Your District Council Matters Spring/Summer 2014

Morecambe bottles up a fine Vintage THE Hemingway family’s Vintage By the Sea Festival, led by Wayne, Gerardine and Jack Hemingway, is to return to Morecambe for a second year this September. In 2013 the Festival marked the Midland’s 80th anniversary and attracted more than 7,000 thousand visitors to the town. The Hemingway team has since been working towards returning for another successful event this year and are already programming a weekend extravaganza, taking place from 5-7 September 2014. Backed by Lancaster City and Morecambe Town Council, the festival will offer a packed weekend, with something for everyone, combining a mix of dancing, music, fashion, glamour, film, classic cars, street food, creative workshops, kid’s activities, and even a vintage airplane fly past. New events for this year include a vintage cycle ride and a Vintage Pooch Parade! In addition to the free programme, this year will see the return of some of the popular ticketed events including The Torch Club, an unforgettable night of 1930s and 40s glamour and afternoon tea at the Midland Hotel. Tickets for many of the events are on sale now and can be purchased by visiting the Vintage website The festival organisers are calling on local people and businesses to get involved to make it bigger and better than last year. They are looking for local artists, vintage traders, classic vehicle owners, market & food stallholders and community groups to be involved. Local crafters are also on the wish list to help advise and run creative classes and workshops so that visitors can learn a new skill or develop a creative talent or revive an old one. Interested parties are asked to send their details to info@ so that organisers can contact them and discuss how they might become involved.

Your District Council Matters Spring/Summer 2014


Affordable housing WORK has started on the district’s latest affordable housing scheme. Impact Housing Association is developing 26 new affordable homes for rent at Factory Hill in Lancaster to help meet the need for both family-sized and smaller homes in the area. The homes will be a mix of 14 two and three bedroom houses and 12 one bedroom flats, and will be let to tenants at an affordable rent. The 12 flats are designed to help meet the needs of people with disabilities, and will be wheelchair accessible. Development work is now underway and the scheme will be completed in December 2014. Lancaster City Council has part-funded the development of the scheme as part of its commitment to increasing the number of affordable homes in the district. The provision of new affordable housing is a key priority and the council works in partnership with a number of partner "Registered Providers", also known as Housing Associations. To support new affordable housing schemes, the council has provided free land or grant funding, and also supports funding bids made to the Homes and Communities Agency, who provide central government funding to support new housing schemes and projects. Recent completed schemes include 27 units at Ashbourne Road, 12 units at Pinfold Lane, Lancaster (Guinness Partnership), 10 units at Strands Farm, Hornby (Adactus Housing Association) and eight units on River Street, Lancaster (Places for People). Other schemes that are under construction or planned include: 21 units at Mossgate Heysham, 18 units at Brindle Close Lancaster, 53 units at Riverview Hostel site, Lancaster, 18 units at Long Marsh Lane Lancaster, 24 new units at Luneside East and 17 units at Cockerham. For full details of new affordable housing schemes visit

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Your District Council Matters Spring/Summer 2014

Put the lid on lost bins and boxes Did you know that last year it cost the council more than £113,000 to replace wheelie bins and recycling boxes that were reported as lost, stolen or damaged? Between April and September alone we made a staggering 12,152 deliveries of replacement boxes, lids and caddies. With council budgets being squeezed tighter than ever, we need your help to reduce these costs so we can continue to provide a quality recycling and refuse collection service across the district.

Top tips to reduce your bins from being lost or stolen: • Mark them clearly with your house number and street name using either durable paint or stickers. • If your collection is from the rear alley to your property make sure your back gate is also clearly numbered to help our collection crews return your bin to the right property. • Return your bins and boxes to your property as soon as possible after collection has taken place. • Do not leave bins or boxes out permanently on the highway or in the alleyway. • Do not take your bins and boxes with you when you move. On windy days, make sure your lids are securely attached. Lost recycling lids can be replaced with tie-on lids that when securely attached do not blow away in windy weather. The 'shower cap' style recycling box lids are available to pick up from the town halls and visitor information centres. If you currently have more bins and boxes than you need, please let us know. Call Customer Services on 01524 582491 to arrange for any spares to be collected so they can be used elsewhere.

Your District Council Matters Spring/Summer 2014

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Food waste – let’s recycle more SPRING is here and with lots of work to do in the garden it’s likely our green waste bins will soon be filling up. However, don’t forget that your food waste can go in the green bin too, not just now, but all year round. The council often gets queries from households that have overflowing grey bins because they have difficulties managing their waste. When we see how we can help, we often find that these households are not using their green bins or caddies for their waste food.

If you live in a house without a garden, you should have a small green caddy for food waste, instead of a green bin. Almost any food can go in the green bin or caddy – cooked or uncooked. Meat, fish, bones, fruit and vegetables, bread, tea bags, coffee grounds and dairy products can all be included. The only things that cannot be disposed of in this way are liquids, oils, or liquid fats.

Together with the garden waste, the food waste we collect is turned into high quality compost. So when you’re tidying up your garden this spring and filling your green bin with garden and food waste you’ll know that every scrap will be put to good use.

Get environmentally friendly this year – help us recycle your food waste by depositing it in your green bin or food caddy.

Sponsor a tree in your favourite park Lancaster City Council's Tree Sponsorship Scheme is offering you the perfect opportunity to leave a living legacy in a number of its public parks. The cost of £150 covers the supply, planting and maintenance of the tree whilst it becomes established and a replacement tree if it fails within the first five years. Planting takes place from November – March. For an application form visit or call 01524 582407. Copies are also available from Lancaster and Morecambe Town Halls.

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Your District Council Matters Spring/Summer 2014

EVENT HIGHLIGHTS April – August April Until 23: Human Elements exhibition – The Storey 4: Big Red Bath – The Platform, 12pm and 3pm, £7/£6/£24

4: Litfest (Performance Storytelling) – The Storey, 8pm, £10/£8 (not recommended for under 18s)

10: Litfest (April Poets) – The Storey, 7.30pm, £4/£2

18: Voulez Vous (40 years of Waterloo) – The Platform 8pm, £16/£15 19: Easter Concert by Morecambe Brass Band Association – The Platform, 7.30pm, £10/£8/£6

19-10 May: The Life and Times of Mitchell and Kenyon – The Dukes (Check for times/ prices)

26: Spring Concert by Lancaster and District Male Voice Choir – The Platform, 7.30pm, £8/£1 26-5 May: Wray Scarecrow Festival

May 2-31: Exhibition by Lou Morton and Karen Miller – The Storey 4: Morecambe Carnival 6: World War One Home Guard Talk – Meeting Room, King's Own Royal Regiment Museum, 7pm, £3 16: Talon (Best of the Eagles – The Platform, 8pm, £18.50 16-18: North Lancs Soul Festival – Various venues 17: Billy Pearce – The Platform 7.30pm, £14/£12

21-23: Studio Footlights present Look Back in Anger – The Storey, 7.30pm, £6 24: Showaddywaddy – The Platform, 7.30pm, £17

26: Dotty the Dragon – The Platform, 11.30am and 2.30pm, £7/£6/£24

30: Mike McGear McCartney (18+) – The Platform, 8pm, £17 31: Steampunk Festival – The Platform 12.30pm to 4.30pm and 7pm to midnight. (Evening event 18+.) Tickets £8

June 6: Litfest (Mr Sandmann with Ben Haggarty) – The Storey, 8pm, £10/£8 (Not suitable for under 14s)

7: John Coghlan’s Quo – The Platform, 7.30pm, £18.50

7: Bare Village Fest 13: Litfest (SIXFOLD - A City and a River) – The Storey, 7.30pm, £5/£3 14: The Reflections in Concert – The Platform, 8pm, £17.50/£15 15: Aquaducked Duck Race and Dragon Boat Races – Halton Army Camp (Check for details)

21 & 22: Catch the Wind Kite Festival – Morecambe beach, promenade and The Platform 28: Armed Forces Day

Your District Council Matters Spring/Summer 2014

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EVENT HIGHLIGHTS April – August cont... Competition 2014 will be a fairytale summer in Williamson Park courtesy of The Dukes.

July 3 & 4: Chris Packham – The Platform, 7.30pm, £15.50/£10.50

5 & 6: Family fun weekend Morecambe Festival Market 4-16 August: Hansel and Gretel (Dukes walkabout theatre) – Williamson Park (Check for times/ prices)

5: Worbey and Farrell (Deviations on a piano) – The Platform, 7.30pm, £15/£13 19: West End Festival – Regent Park Morecambe 12: Three Bonzos and a Piano – The Platform, 7.30pm, £16/£15 25 & 26: Tutti Frutti – The Platform 7pm, £16 single night or £26 weekend

27: Horrible Histories (Barmy Britain part two) – The Platform, 2pm and 4pm, £16/£12/£52

August 2: The Johnny Cash Roadshow – The Platform, 7.30pm, £18 23: Marty MacDonald’s Farm – The Platform, 11.30am and 2.30pm, £9/£8/£32

Lancaster’s awardwinning theatre will be presenting Hansel & Gretel And More Tales From The Forest from July 4-August 16. The story of Hansel & Gretel will be central to the park show which will also feature other familiar fairytales providing a treat for all the family. To book ring The Dukes box office on 01524 598500 or visit

For a chance of winning a family ticket for two adults and two children to see Hansel & Gretel, answer the following question: Which Lancaster park will host The Dukes outdoor production this summer? Email your entry to communications@ by April 30.

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Your District Council Matters Spring/Summer 2014

Have your say on councillor expenses LANCASTER City Council is inviting local people to have their say on councillor allowances by becoming members of the Independent Remuneration Panel (IRP). The IRP recommends the level of allowances and expenses paid to city councillors under the Members’ Allowance Scheme. There are up to three vacancies on the panel, so it’s an ideal time to volunteer and be part of the panel that make recommendations on allowances and expenses your city councillors receive. On average meetings take place three or four times a year at Lancaster Town Hall but will be held more frequently in years when a full review of the scheme is to take place. The next review is due this year, to take effect in May 2015. Members of the IRP must not be employees of, or current elected members of the city council or a parish or town council within its district. They must also not be disqualified from becoming a councillor. The duties of the post may require travelling and if so, travelling expenses will be reimbursed. Further information and an application form is available to download from the city council’s website at, by writing to Town Hall, Dalton Square, Lancaster, LA1 1PJ, or by emailing If you would like to know more about the appointments, please telephone the council’s Chief Officer (Governance), Mrs S Taylor, on 01524 582025. Completed application forms must be received before 5pm on Wednesday April 30 2014.

Your District Council Matters Spring/Summer 2014

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Dog tags

Pest control

Lancaster City Council is working in partnership with the Dogs Trust to help dog owners avoid breaking the law.

THE city council’s pest control team is spreading its wings with delivery of new equipment to deal with pigeon problems.

In April 2016 the Government is introducing a law making it compulsory for all dogs to be microchipped. In readiness for the new legislation the city council, in conjunction with the Dogs Trust, is arranging microchipping days across the district to ensure as many dog owners as possible are able to comply with the new legislation Microchipping involves painlessly inserting a chip the size of a grain of sand under the dog’s skin which will electronically identify the owner and address of the dog if it were ever to become lost and found by dog wardens or other animal welfare organisations. The first free microchipping session will take place on Wednesday April 16 at Marsh Community Centre, Willow Lane, Lancaster between 11am and 3pm. The council’s dog warden service is also asking residents for their help in identifying other areas where similar events should take place. Anyone interested in having their dog microchipped for free should email dogwardens@ with their name and address or telephone 01524 582935 with their details. The information will help to determine where the events will be held.

The team, made up of four fully qualified and highly experienced pest control operatives, is now the proud owner of a new tower scaffold system along with special pigeon repellant gel. It was put to good use for the first time up at Lancaster’s Ashton Memorial, dealing with pigeons roosting in the upper reaches. Pigeon prevention is just one of the services provided by the pest control team. Others include dealing with rats, mice, wasps, bees, fleas, cockroaches, squirrels and moles.

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Your District Council Matters Spring/Summer 2014

Lancashire Constabulary West Division are Recruiting now! Special Constables are Volunteer Police Officers – We are looking for keen and enthusiastic people who are seeking a sense of personal fulfilment and who want to develop their personal and professional skills. As a Special you will receive the same training as a Regular Police Officer and will be issued with the same equipment, have full Police powers and perform the same duties as a Regular Officer. In your role you will have the chance to get involved with the community and make a real difference to the people living in Lancashire. So, whether you are looking for a career as a Police Officer and want first-hand experience of what the job really entails – or maybe would just like to do something challenging and worthwhile with your spare time. If you have a minimum of 4hrs spare each week and are interested, get in touch. We are recruiting now for opportunities at Morecambe, Lancaster, Fleetwood and Blackpool Stations.

Your District Council Matters Spring/Summer 2014

Make your mark - don't forget to register to vote TIME is running out for anyone not yet registered to vote to make sure they can make their mark in this year’s European elections on May 22.

The deadline for applications to be included on the Register of Electors in time for the election is Tuesday May 6. Anyone registering after this time will not be able to vote in the elections for the European Parliament. If you would like a registration form, or are not sure whether you are registered to vote, call the elections helpline on 01524 582905. You can’t vote if you’re not registered, and contrary to popular belief, you won’t be automatically registered even if you pay council tax. This is particularly important for anyone who has recently moved home – if they do not register at their new address they risk falling off the electoral register. The deadline for registering for a postal vote is 5pm on Wednesday May 7. For an application form to vote by post email giving your name and address, or telephone the elections helpline on 01524 582905, to have one posted out to you.

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Scrutinising the decision makers IS there an issue affecting you and your community that you would like to see Lancaster City Council to look into? Scrutiny is important to local democracy and exists to hold decision-makers to account and ensure that issues of concern to local residents and visitors are addressed. It could be a problem in a local area, a council service or an issue which you feel the council, using its community leadership role, should take a lead on improving. If there is a particular issue that you think should be scrutinised, let us know by writing to the Overview and Scrutiny Committee, c/o Democratic Services at Lancaster City Council, Town Hall, Lancaster LA1 1PJ. Alternatively, email scrutiny@ or telephone 01524 582065.

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Your District Council Matters Spring/Summer 2014

Can you fill a gap in your local market? There are currently a number of stalls available for rent on the Charter Market, Assembly Rooms and Festival Market. If you’re interested in taking up space with something that isn’t currently available to shoppers, simply complete the online registration of interest form at traderinterest or telephone the markets office on 01524 414251. More information on the sort of commodities the markets might be looking for can be found at

We’re on Facebook All three markets are now on Facebook. For all the latest news on new traders, events and offers why not check them out and give your local markets the thumbs up at: /morecambefestivalmarket /lancasterchartermarket /lancasterassemblyroomsmarket

Success in an eggshell AN influx of new traders have been welcomed to the markets in Lancaster and Morecambe. They include young entrepreneur Billy Howard from Carnforth who is trading at Lancaster’s popular Charter Market. At just 17, Billy is enjoying success and a fan base of regular customers by selling free range eggs laid by hens on his grandfather’s farm. ‘Billy’s Eggs’ has extended its offer to include duck, quail and goose eggs, home made preserves and chutneys, and locally produced honey and butter.

Your District Council Matters Spring/Summer 2014

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Planning for the future THE Lancaster district needs an additional 12,000 homes over the next 20 years to meet housing needs fuelled by an increasing population and growing econmy. That’s the verdict of an independent consultant who last year conducted a housing requirements study on the district. Lancaster City Council is looking to address these needs through the preparation of a land allocations plan, which will identify and allocate sites that are suitable for employment, retail and housing development. In the spring there will be a consultation on the approaches to finding new sites for new homes and the accompanying infrastructure. The Land Allocations document is one of the documents that make up the new Local Plan. This is a document which sets out how planning applications should be decided and identifies areas for development and areas which should be protected for their environmental, social and/or economic value and is made up of five documents: • Land Allocations • Development Plan • Morecambe Area Action Plan • Arnside and Silverdale AONB Plan • Gypsy and Traveller Accommodation Plan If you would like to receive email updates on upcoming consultation, Local Plan documents and other planning policy matters, please email or call Planning Policy Team on 01524 582383.

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Your District Council Matters Spring/Summer 2014

What’s the Storey? JUST a minute’s walk from Lancaster train station, The Storey is one of the most recognisable buildings in the city and is home to a thriving community of creative industries as well as hosting an array of arts events from workshops and exhibitions to performances and recitals. The public spaces can also be hired for business conferences, seminars and networking events. The NICE restaurant and bar is also located inside The Storey. There is also workspace available for creative businesses and The Storey is also offering a Virtual Office facility for those who need a professional business address without the commitment or cost of renting an office. Virtual tenants can benefit from: • Use of The Storey’s postal address for incoming mail • Staffed reception during office hours • Presence on The Storey website. • Wi-Fi connectivity throughout the building • Discount on the use of public rooms: the Lecture Theatre, Auditorium, Music Room, the Gallery, and the Reading and Drawing Rooms. • Support in the promotion of events through the Storey website, mailing list and social networking sites. • A reception facility to field calls and forward messages. Businesses locating in The Storey can benefit from networking and business support events as well as the opportunity to network and collaborate with other tenants, whether on a formal basis, or informally over a drink in the bar. For more information on what’s on offer at The Storey visit

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Nikki’s a shining star A NEW support group is offering help to women who have suffered abuse. The Shining Stars Support group meets every second Friday and enables people to meet others in similar situations and discuss as much or as little as they want about their experiences in a safe and confidential environment. It also provides the opportunity to share information about resources and services. Shining Stars has been set up and is run voluntarily by Nikki, who herself has suffered abuse, with help from Lancaster City Council’s vulnerable households project. The project provided a support worker to help her to access counselling and then training from Strawberry Fields Training and Help Direct to help establish the group. Nikki explained: “The help I have received so far has been invaluable to me and I want to be able to share that with people who have experienced similar situations. Shining Stars provides the opportunity for people to get together and share experiences with other people who understand the issues that they are facing and can help to support each other. “We also hope to build a system so members can ‘buddy up’ with someone they trust within the group who may be willing to receive a phone call if either one of them is having a particularly bad day and offer support that way too.” The course that Nikki completed through Strawberry Fields Training and Help direct was funded by Lancashire Adult Learning. Since completion of the course and the setting up of her own support group Nikki has been nominated for a Lancashire Adult Learning award. Shining Stars meets every second Friday between 11am and 1pm at either Balmoral Children’s Centre Westminster Road in Morecambe or Help Direct on Chapel Street in Lancaster. For more information telephone Nikki on 07538 073 479 or email Above photo shows from left to right: Janet Atkinson – Balmoral Children’s Centre, Ellie Barnes – Counsellor, Birchall Trust, Claire Crook – Vulnerable Household Officer, Lancaster City Council, Nikki – Shining Stars Support Group, Paul Ireland – Director, Strawberry Fields Training Services, Helen Quinn – Helpdirect, Social Prescribing

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Your District Council Matters Spring/Summer 2014

Sport on your doorstep The University of Cumbria and Lancaster City Council have joined forces to deliver a new Doorstep Sports Club at Salt Ayre Sports Centre. A doorstep sports club provides numerous sports and free coaching to young people aged 13 to 19 and has proved popular across the UK. The two hour sessions led by qualified coaches includes sports such as football, dodgeball, cricket, hockey, rounders, netball and basketball. Other sports are also available on request from the young people taking part. Lancaster’s Doorstep Sports Club started on Friday January 31 from 5pm to 7pm and is free for all young people. There’s no need to book, just turn up and join in the fun.

Holiday fun WITH the school holidays just around the corner, Lancaster City Council is once again ensuring there’s plenty of fun activities for the district’s youngsters to enjoy. This year’s activities programme will take place at various venues throughout the district when children can enjoy the wide variety of sports and arts activities. To find out what’s on offer visit

Olympic star dives into Carnforth Pool AN Olympic gold medallist surprised swimmers at Carnforth Pool when she popped in for a dip. Rebecca Adlington, winner of two Olympic Gold medals, visited the pool on New Year’s Eve with her fiancé Harry Needs. She posed for a picture with Philippa Darlington who was also swimming that morning. Philippa swims for Carnforth Otters and won an award at their annual presentation for best newcomer. Carnforth Pool is situated in the grounds of Carnforth High School, off Kellet Road. For more information on session times and prices visit

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Exercise on prescription THE Active Health Team, based at Salt Ayre Sports Centre operates an exercise referral scheme for NHS patients who have risk factors for coronary heart disease. Individuals who meet the scheme's criteria are referred to the team by their GP or practice nurse and are assigned an Active Health Officer, who will work closely with them to develop a 12-week individuallytailored programme of physical activities. Each officer also provides support and guidance throughout the individual’s time on the scheme as well as post scheme follow-ups.

Case Study Geoff Powell, a current simple circuits class member from Morecambe has seen an amazing difference in the quality of his life since he started attending the class in June last year.

Activities available on the scheme include swimming, gym programmes, walking, exercise classes, gym, chair based exercise classes, low level circuits and aqua mobility. The Active Health scheme has been running for more than five years and has helped hundreds of people improve their lives by adopting a healthier lifestyle. As well as this referral scheme, the Active Health Team provide activities that anyone can enjoy: • Healthy walks, Wednesdays at 11am, Salt Ayre Sports centre – FREE • Simple circuits, Wednesdays at 12.30pm, Salt Ayre Sports Centre - £2.20

For more information visit

How to contact us Did you know that information on all the services provided by the council can be found online at

Below is an at-a-glance guide to our most frequently used telephone numbers. Customer Services

01524 582000

You can make payments, report issues and make applications for a number of council services using our website too.

Domestic Waste and Street Cleaning

You can also email us with your comments and queries at

Council Tax

However, if you don’t have access to the internet or need to speak to one of our advisers you can contact us: ✓ In person at Lancaster and Morecambe Town Halls (9am to 5pm, Monday to Friday). ✓ By telephone: 9am to 5pm weekdays (10am to 5pm on Wednesdays). Please note that our customer service centres are closed on all bank holidays.

Location, Location, Location At the touch of a button, and at any time of day or night, you can find out when your bins are collected, when your street is cleaned, where you can recycle things, where the nearest public toilet is, and much more. Just visit and enter your address. Our My Location service covers every address in the district and gives you 24/7 access to a wide range of location-based information.

01524 582491 01524 582900 Elections

01524 582905 Residents Parking

01524 582972 Housing Standards and Homelessness

01524 582257 Ideal Choice Homes

01524 582005 Council Housing

01524 582929 Tell Us Once

01524 582000 Out-of-hours Emergencies

01524 67099 Markets

01524 414251

Preston City Council Design & Print Centre - LCC027

Your District Council Matters - issue 31  

Issue 31 of Lancaster City Council's residents' magazine