Information Technology
Measure your candidates’ knowledge in the following areas:
Measure skills by choosing a variety of assessment tools.
• Accounts Payable Fundamentals • Accounts Receivable/Billing Fundamentals • Bank Teller Skills • Bookkeeping Fundamentals • General Accounting • Teller Test • Bank Teller/Financial Services Skills (TFS)
• Computer Technical Support • Programmer/Analyst Aptitude • Server Administration • Technical Help Desk
Aptitudes Assess your candidates’ abilities to learn the jobs specific to your company. • Bennett Mechanical Aptitude Test • Cognitive Aptitude Test • DAT – Space Relations • Electrical Aptitude Test • Mechanical Aptitude Test • Professional Employment Test • Wonderlic Cognitive Ability Test
Business, Communication, & Office Measure the knowledge, skills, and abilities of your candidates in typing, data entry, coding, and writing. • Administrative & Clerical Questionnaire (ACQ) • Interpersonal Communication • Office Procedures • Office Skills Battery • Office Success Skills (OSS) • Presentation Skills • Time Management
Customer Service & Call Center Use role-play simulation and assessments to determine if the candidates your company wants to hire have great customer service. • Call Center Pro • Call Center Sales Scenarios • Customer Service Profile • Customer Service Skills • 1st Screen • Gordon Personal Profile-Inventory for Call Centers • Service Ability Inventory (SAI) • ServiceFirst Questionnaire
Health & Dental Skills We can help your company determine whether candidates have knowledge and skill in a variety of health care fields. • Dental Assistant • Dental Surgery Billing & Coding • First Aid Core Knowledge • Healthcare-Employee Productivity Report (HEPR™) • Medical Office Skills • Medical Terminology • Pharmacology Billing & Coding • Vision Billing & Coding
Management & Leadership Determine whether your candidates possess the leadership ability and management style that will fit your company by using an assessment tool. • DeMoulin Leadership Development Series (DLDS) • Leadership Opinion Questionnaire • Management & Leadership Questionnaire (MLQ30) • Office Management • Restaurant Manager Assessment Report • Supervisory & Management Simulations
Personality Identify candidates who have the behaviors and characteristics for the particular job your company is hiring for by using personality assessments. • Clifton Strengths Finder • Devine Hourly Selection • Employee Profitability Report (EPR™) • Hogan Personality Inventory • Manchester Personality Questionnaire (MPQ14.2) • Myers-Briggs Personality Indicator • Work Personality Index Select (WPI Select)
Trades Assess your candidates’ aptitude, knowledge, and skills to hire or promote for your organization. Handson assessments are available. • Bennett Mechanical Comprehension Test (BMCT) • Combined Basic Skills • ElecTest • Electrical Skills Test Device (ESTD) • MainTest • OSHA Safety Violations Test • PLC Skills • Prin Test (Decimal or Fraction) • Standard Timing Machine (STM)
A wide variety of additional assessments are available in each of the categories listed above. Feel free to ask for details anytime.
ASSESSMENT SERVICES Lakeshore Technical College
Accounting, Banking, & Financial
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