The coronavirus pandemic created new, unforeseen challenges for every industry imaginable, and government is certainly no exception. Although Los Angeles County had shared office pilot programs in place prior to the COVID-19 shutdown, telework was also being utilized by over 5,000 employees from 21 departments who were teleworking an average of 1.4 days per week, according to County Rideshare records. But no one would have predicted the massive workplace shift that occurred after the Safer at Home and Safer at Work orders were issued in March 2020. The County workforce, comprised of 110,000 employees, went from several hundred staff members relying on remote technical capabilities to over 40,000 employees depending on a virtual office connection.
