KW Scotland Agent Workbook Nov 24

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At KW Scotland , Ev Foster is commi ed to empowering her team of estate agency professionals to build thriving, independent businesses. As a mentor, leader, and collaborator, Ev fosters a suppor ve and growth-oriented environment where each agent is equipped with the tools, training, and resources needed to achieve their highest poten al.

Our mission is to cul vate a culture of con nuous learning, innovaon, and entrepreneurial spirit. By providing personalized coaching, strategic guidance, and unwavering support, Ev helps her team members define and achieve their own success, both professionally and personally. We believe in the power of collabora on and shared growth, working together to not only meet but exceed individual and collec ve goals.

Through this commitment, we create las ng legacies, empowering each team member to shape their own future and build a business that reflects their values, passion, and vision.

UK Scotland Market Centre & Offices

MVVBP Our

The Six Personal Perspec ves

WHAT YOU NEED TO GET STARTED

WHAT YOU NEED

A Laptop or Computer

Access to Wifi

A mobile phone

A passion for property

A passion for people

Good Admin & Communication Skills A winning attitude

WHAT YOU NEED TO DO

Register your Company with Companies House

Read about the difference between a Sole Trader & a LTD company

Sign an Associate Agreement with Keller Williams Scotland

Pay £300 joining fee

Complete the documentation which will render you compliant and able to start trading as an Independent Estate Agent

ANTI MONEY LAUNDERING

REGISTER WITH ICO

REGISTER WITH PRS

OBTAIN PL & PI INSURANCE

COMPLETE ONBOARDING PART 1/2 FORM

What does all this mean?

WHAT YOU NEED TO DO

Complete the documentation that will render you compliant and able to start trading as an Independent Estate Agent

ANTI MONEY LAUNDERING

5) HMRC Anti Money Laundering

You must register with HMRC for Anti Money Laundering. You will need to register the business address that you used when you formed the limited company with HMRC. This may be your home address.

You will be asked if you have had Anti Money Laundering training which you have already completed in Access Workspace.

You will also be asked if you have a risk assessment and policy. You have these in your compliance folder and you just need to edit the top with your company details. You just need to make sure that these are edited and saved in your file correctly. For now, you can answer yes you do have the policy and risk assessment for your business.

Premises registration - £300

Approval process fee - £40

REGISTER WITH ICO

Register with Information Commissioners Office

It is a legal requirement for all businesses that process personal data to register with the ICO.

WHAT YOU NEED TO DO

REGISTER WITH PROPERTY REDRESS

Use the Keller Williams discount code PRSKELLER

This allows consumers to escalate complaints and provides a Government approved, independent body to deal with such complaints, and find resolutions.

You must be a member of a Redress Scheme to trade.

OBTAIN PL & PI INSURANCE

Public Indemnity & Public Liability Insurance

Our recommended supplier is Mint Insurance

You need PI cover for £250,000

You need Public Liability cover for £1,000,000

Oliver Wharmby - KW Account Manager at Mint 07584 304816

Oliver.Wharmby@mint-insurance.co.uk

New Individual Agent – AGENT Checklist

Join the Market Centre - Stephen

☐ Meet with Market Centre Director

☐ Sign MC/Team Affiliate Agreement

☐ Pay joining Fee to KW Scotland £250nplus VAT

☐ Set up monthly Direct Debit with Accountant of r£185 plus VAT

☐ Receive KWS Onboarding Manual in digital format (This Flipbook)

☐ Complete Onboarding Agent Form Part 1/2 this will get you your KW email

☐ Complete ID & Proof of Work

Establish Business ready for trading -

Individual Agents Meet with Market Centre Administrator Team Agents Meet with your Team Leader

☐ Register Company with Companies House

☐ Register with HMRC

☐ Register for VAT with HMRC (op onal)

☐ AML training and payment

☐ Property Redress Scheme

☐ Informa on Commissioners Office

Complete Trainings – Agent Responsibility – Check Training calendar for details

☐ Onboarding with MCA online zoom call to obtain your KW Email

☐ Complete New Agent Info Form Part 2/2 this will get you on the website

☐ Schedule Admin Training (see Transac on Coordinator) OR Meet with your Team Admin

☐ KW Scotland Training Academy – 4 day training with Ev Foster to be completed asap

Prac ce Tasks to get going – Agent Responsibility – Know your Accountability Partner

☐ 3 valua ons a week. Do these for friends and family members to prac ce.

☐ Know your value proposi on.

☐ Know your market stats each week

☐ Prac ce your lis ng presenta on

☐ Add 3 new people a day to REX

Ongoing Trainings/Compliance -

Accountability Partner: _______________________________

Mobile:

Email:

*** Agent Responsibility – Know your Accountability Partner ***

☐ Power Up

☐ Weekly Agent Workshops & Trainings

☐ Company events a end as many as you can

☐ Accountability group know who your accountability group leader is

☐ Use your Manual for guidance and call us with ques ons.

Build a Diary Around Consistency

Monday:- Lead Generation Marketing Viewing Feedback Valuations

Tuesday:- Lead Generation, Stale Listings, Client Updates, Valuations

Wednesday:- Lead Generation, Valuation Follow Up, Learning, Valuations

Thursday:- Lead Generation, Growth Share LinkedIn, Valuations

Friday:- Lead Generation, Valuation Follow Up Viewing Prep

Why I have become an Independent Estate Agent:

My Big “WHY” : Five Big Personal Goals I want to achieve before the age of ________.

Mission - a strongly felt aim, ambi on, or calling – your purpose – your Big Why

Vision - the ability to visualise or plan the future with imagina on or wisdom – what does it look like?

Values - principles or standards of behaviour - your judgement of what is important in life, what do you value?

Beliefs - an acceptance that something exists or is true - especially one without proof – what do you believe to be true?

Perspec ve - a par cular a tude towards or way of seeing something - a point of view – how do you see the world?

My Goal for the Year is …

Just as you use your car’s GPS system to navigate your journey, use this GPS to plot your one-year trip in business and life. Transfer your ONE Thing for the year from you Long-Term Goals sheet, then list three priorities to reach that destination. Drive yourself further by writing out five strategies to achieve each priority. Congratulations, you just completed your yearly business plan.

Priority #1 to achieve my ONE Thing for the year …

Strategy #1

Strategy #2

Strategy #3

Strategy #4

Strategy #5

Priority #2 to achieve my ONE Thing for the year

Strategy #1

Strategy #2

Strategy #3

Strategy #4

Strategy #5

Priority #3 to achieve my ONE Thing for the year

Strategy #1

Strategy #2

Strategy #3

Strategy #4

Strategy #5

First 30 days Check List

Start reading Millionaire Real Estate Agent

Talk to MCA or your Team Leader you are fully compliant

Complete AML Training

Par cipate in Onboarding Zoom Session to get your KW Email

Make sure you are set up for D/D payments to Market Centre

Set up your canvasing area in Rightmove and get alerts

Make an appointment with Social Media Marke ng Trainer to Set up your Social Media Facebook, Instagram, TikTok, LinkedIn, Google Business

A end The KW Scotland New Agent Training

Goal Se ng Session—set up your MVVBP, GPS 411

Send out a le er to your sphere le ng them know about your new role suggested le er available in FILES on Facebook Group Page

Obtain the Canva Templates for your “My Story” flyers.

Find training Videos in the Connect tab in Command

Find your place to volunteer

Know who your accountability partner is

Post a video on Facebook telling people what you do

30 Days Date:

First 60 days Check List

Have 200 people in to your database.

Create your monthly newsle er add your people to the campaign

Personalise the Lis ng Presenta on Template

Prac se your lis ng presenta on with family members

Download your marke ng calendar and start pos ng daily

Make sure you know who your photographer and your solicitor are

Learn about Farming and start your farming campaign

Start reading “The One Thing”

Set up a Business Consulta on. Meet with a mortgage broker. Make

Write down your value proposi on, learn it and create the “elevator

Check in with your Accountability Partner

Join a Business Networking Group or Start your Own

60 Days Date:

First 90 days Check List

Have 250 contacts in your database

Master your “Daily Produc on Checklist”

Learn how to refer business within the KW Network

A end 6 Personal Perspec ve Training Course

A end Quantum Leap Training Course

Understand the KW Brand Guide

Fully understand Growth Share and New Mentoring Model and start talking to worthy candidates about working with you.

Know who your accountability partner is

90 Days Date:

My GROWTH PLAN

Enter one item you plan to implement each month for personal or professional growth.

Think books to read, training/workshops to a end etc.

JANUARY

FEBRUARY MARCH

JULY AUGUST SEPTEMBER

OCTOBER NOVEMBER DECEMBER

YOUR RESOURCES

MC Market Centre

OP Opera ng Principal

TL Team Leader

MCD Market Centre Director

ACRONYM DECODER & GLOSSARY

MCA Market Centre Administrator

CGI Career Growth Ini a ve

GCI Gross Commission Income

GPS Goals – Priori es – Strategies (Business Planning Tool)

411 4 weeks – 1 month – 1 year (Produc vity Tool)

TC Transac on Coordinator

ALC Agent Leadership Council (top 20% of agents in each office)

GROWTH SHARE

2% of profits are shared among the agents who have referred other agents to the company.

Where do I go for…???

Make sure you are logged in to YOUR Google Account, click the folder below and go straight there.

Lis ng Resources

Buyer Service Resources

List of suggested business partners

Terms of Business

KW Scotland Logos

KW Marke ng CONTENT Folder

Ge ng Paid Compliance

Workbook Pages from this flipbook Etc.

The Systems We Use

KW Command

This is the main system used by KW Worldwide to track the agents around the globe. This is how we will obtain your email.

Google Workspace

Google Drive storing your documents and folders for each of your lis ngs

Google Calendar—Your calendar & Training Calendar

Google Mail—important MC Communica ons

Google Forms - useful in collec ng informa on from clients and agents

Google Sheets these are used by the market centre to You Tube

Rightmove Plus- You will have Rightmove Plus access to create your Best Price Guide

REX—Our CRM system designed to make your life easier and make you look like a Rockstar with your clients.

Website—www.kwscotland.co.uk

Canva You will receive Canva templates for your marke ng.

Facebook to connect with your clients but also to connect in our private group with other agents

WhatsApp—this is used for ongoing daily connec on with other agents. If you can’t get hold of leadership, it’s great place to get ques ons answered.

Recommended Reading

What Our Agents Say About Us

Foster

Our Promise to You

To fulfil our Mission

To deliver our Vision

To stand by our Values

To honour our Beliefs

To perpetuate our Perspec ve

To live by our Culture and support you throughout your journey

Your Promise to Us

Have three great conversa ons a day telling people about what you do

Add 3 contacts to REX each day

To post on Social media each day

Learn/Read for 30 minutes each day

Spend 30 minutes delivering door to door cards each day

To a end Power UP and one group training session per week

To a end group accountability session each week.

KW Scotland Market Centre

17 Fitzroy Place

Glasgow G3 7RW

Scotland@kwuk.com

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