ISKUSTVO UVOĐENJA PROCESNOG PRISTUPA U PODUZEĆE KOJE SE BAVI IZGRADNJOM STROJEVA

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M. E. PETRUSHOV Open Joint Stock Company “FINGO Semibratovo, Rusija

SUMMARY In the report the approach of process model development of the enterprise is considered. The development project of a new process model of the enterprise was realized on the basis of an innovative method [1] which allowed to combine the work on the practical aspects of the activity with the training of the personnel, to form the team of the project, to provide the involvement of the workers into the process of projecting and introduce the results of the development. While designing the quality management system (SQM) of Open Joint Stock Company “FINGO” the central part of it consisted in developing the process model of the enterprise. During the training the team of the developers found out the most significant processes, applied their identification and agreement. The process model development was done on the basis of MMPI methodology.

EXPERIENCE OF INTRODUCTION OF THE PROCESS APPROACH AT THE MACHINEBUILDING ENTERPRISE

Work on the process model has allowed the administration to analyze efficiency of interactions of divisions in processes and responsibility. The enterprise has accepted personal responsibility as one of the main principles of the process model. The use of the scale of process maturity allowed to choose the necessary depth of the process model development on the first stage. Application of this technology to implement the project of development and introduction of system of a quality management in Open Joint Stock Company “ FINGO” has allowed to reduce essentially terms of its realization, to take off opposition to innovations and to create adherence to the strategic purposes of new owners and a new leadership.

QUALITY SYSTEM MENT IN FINGO

Key words: education, process model, innovative method, responsibility

MANAGE-

As motivation to development and introduction of a system of a quality management at Open Joint Stock “ FINGO” the strategic task of increase of competitiveness and promotion into the international markets has served. At the enterprise a КС УКП system has been developed and put to use before which has been focused on production management. Behind its boundaries there were processes of research of the market, promotion of production to the consumer, designing, service,

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