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Culture and the Communication Process “The Impact of Nonverbals”


What’s So Important About Nonverbal Communication?


What’s So Important About Nonverbal Communication?


What’s So Important About Nonverbal Communication?  Nonverbal behavior communicates the

relationship aspect of messages … how we really feel about someone or something  Don’t interpret nonverbal behaviors in

isolation … Think Context!


What’s So Important About Nonverbal Communication?  Cultural Variations


Cultural Variations In Nonverbal Behavior


Cultural Variations In Nonverbal Behavior  Paralanguage – speaking rate, volume, pitch and tone  Personal Space/Proxemics – the size of our personal

“bubble” is smaller in contact cultures (South America, the Middle East); larger in noncontact cultures (Great Britain and Japan)  Eye Contact – communicates varying degrees of

respect and status  Shaking Hands – light and quick in France; firm and

brisk in Germany


Cultural Variations In Nonverbal Behavior  Gestures – hand and arm movements that

communicate  Emblems, like waving goodbye  Illustrators, like talking with your hands  Regulators, like turn-taking, that control

aspects of conversation  Adaptors, that are related to managing our

emotions


Understanding Cultural Space  Home – Our physical living space says a lot

nonverbally about our social class, and our identity  Neighborhood – Segregation efforts or strong

historical ties speak nonverbally  Regionalism – Loyalty to area or country by flying

local flag says a lot nonverbally  Cyberspace – Profile photo on Facebook and

bookmarked web pages speak volumes


What’s So Important About Nonverbal Communication?


Culture, Communication & Nonverbals