The Latest Thinking
Is the Party Over for Brazil? Fortune Global 100 companies have more accounts on social media platforms than ever before, with an average of: 10.1 Twitter accounts, 10.4 Facebook pages, 8.1 YouTube channels, 2.6 Google+ pages and 2.0 Pinterest accounts. Source: Burson-Marsteller
to understanding and imagination. If conscious perception is a predictive, top-down process in which the brain continuously compares incoming information to what it already knows about the world, then that reservoir of knowledge is what we call understanding and that top-down process, when operating in a freefloating way without external stimuli, is what we call imagination. In fact, researchers from Washington University in St. Louis have found through advanced brain imaging techniques that the mental processes of remembering the past and envisioning the future are strikingly similar. “In other words,” said Clark, “the human brain is deploying a fundamental, thrifty, prediction-based strategy that husbands neural resources and, as a direct result, delivers perceiving, understanding and imagining in a single package.” Viewed from that perspective, then, the challenge of active, empathetic listening requires no less than a willful override of the brain’s preferred mode of operation. It requires that listeners quell the brain’s biological need for efficiency, prediction and planning and employ a purely
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Q1.2013
bottom-up process to become truly open to the input of others. As Ram Charan concluded, “Truly empathetic listening requires courage — the willingness to let go of the old habits and embrace new ones. But once acquired, these listening habits are the very skills that turn would-be leaders into true ones.” If we each are indeed creating our own individual perceptions, perhaps empathetic listening is what enables those perceptions to dovetail into collective understanding. In his 1949 classic, “Language in Thought and Action,” S.I. Hayakawa expressed it this way: “A human being is never dependent on his own experience alone for his information. Even in a primitive culture he can make use of the experience of his neighbors, friends, and relatives, which they communicate to him by means of language. Therefore, instead of remaining helpless because of the lim itations of his own experience and knowledge, instead of having to discover what others have already discovered, instead of exploring the false trails they explored and repeating their errors, he can go on from where they left off. Language, that is to say, makes progress possible.”
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SOCIAL MEDIA BOLSTERING BIG BRANDS
or most of the decade since Goldman Sachs’ Jim O’Neill first conferred fab-four status on Brazil, Russia, India and China, even giving them the catchy nickname of “the BRICs,” those emerging economies had certainly lived up to expectations. On average they grew faster than the rest of the world — four times faster than the United States, in fact — and became the darlings of overseas investment portfolios, attracting $70 billion in mutual funds alone. Then, in 2011, their growth decelerated dramatically, prompting another Goldman Sachs economist, Dominic Wilson, to report, “We have likely seen the peak in potential growth for the BRICs as a group.” The sudden downshift was largely the result of Europe’s deepening sovereign debt crisis, which severely reduced demand for the manufactured exports of emerging economies and suppressed prices for their commodities. European banks that had been sluicing capital into the developing world pulled back in the face of uncertainty at home. However, even as the Russian, Indian and Chinese economies slowed, they still grew at 4.3 percent, 7.8 percent and 9.2 percent respectively. Brazil, on the other hand, lagged the pack at 2.7 percent after having reached a peak of 7.5 percent a year earlier. Until recently, Brazil’s economy boasted large and vibrant agricultural, mining and manufacturing
sectors and the largest oil finds in the Americas. Driven by soaring commodity prices and robust Chinese demand for raw materials, it had steadily expanded its presence in world markets. Domestic consumption, spurred by plentiful credit, grew to account for 60 percent of the economy. Then last year, sectors that had been roaring ahead ground nearly to a halt. The manufacturing sector struggled because the overvalued Brazilian currency
(the real) opened the floodgates to cheap imports. Automobile output plunged as carmakers idled factories to whittle down high inventories. Steel mills slowed as a glut in the market depressed prices. Job creation slowed sharply. Capital spending fell. Interest rate hikes that had been put into effect during the first half of 2011 in an attempt to cool inflation began to ratchet back consumer spending. “The most shocking aspect was that all the demand
Briefings on Talent & Leadership
The global economic slowdown has drastically constrained Brazil’s growth, but domestic reforms may be the key to its revival. Here, demonstrators demand that Brazil’s legislators “sweep out” corruption.
components contracted (at once),” said Mauricio Rosal, chief economist at Raymond James & Associates in Sao Paulo. Under new President Dilma Rousseff, Brazil’s government began to adopt a series of aggressive strategies to try to reverse the trend. The Central Bank began cutting interest
Q4.2012
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