Hidden Congress Guest
NOVI SPA HOTEL & RESORT ★★★★ PREMIUM ROUGH DIAMOND
3.96
Photo credits: NOVI SPA HOTEL & RESORT
CATEGORY ★★★★ OPEN FROM 2009 STANDARD Congress hotel NUMBER OF ROOMS 129 rooms (all with a view to the sea ) ONLINE PRICE 208 EUR (June 2013) ADDRESS NOVI Spa Hotels & Resort 51250 Novi Vinodolski, Croatia T: +385 51 006684-00 F: +385 51 996684-00 E: info@hoteli-novi.hr FACILITIES - Enjoy Restaurant with panoramic terrace - NOVISPA centre, 10.000 m2 - SKYBAR with a view to the sea - SPLASH Pool & Lounge - 1,5 km beachw
RESULTS OF ANALYSIS Location Accessibility First impression Lobby Employee attitude Reception Hotel room Hotel bed Bathroom and restroom Hotel breakfast Bars and restaurants Congress hall Additional offer Total: FINAL GRADE premium hotel Luxury Premium Business Economy Budget
4.00 3.72 4.12 4.26 3.22 3.84 4.08 4.79 4.15 3.83 3.98 4.32 3.11 3.96
3.96 ★★★★★ ★★★★ ★★★ ★★ ★
Final Score
LOCATION The essence of resorts is the integration of various elements of the offer in an attractive tourist product at a picturesque location. This ambitious project in one of the most beautiful Adriatic locations overlooking the island of Krk and by the 1.5 kilometre long beach includes 336 apartments in 35 apartment buildings, a five-star hotel with 129 rooms and a modern wellness and spa centre. This is one of Croatia’s most exclusive hotel resorts, which after a turbulent start came under a new ownership and hopefully it now expects a positive future.
MAIN COURSE – Congress and hotel offer Hotel rooms are fully equipped without any defects in terms of materials and equipment. The emphasis is on spaciousness and usability. The hotel complex is not without reason called ‘The View’; almost all rooms have a beautiful view over the Kvarner bay and the island of Krk. The Convention Centre is one of the largest in this part of the Adriatic, as the main reception hall Grande can accommodate 1,800 participants and the middle multifunctional Golden hall room 270. At the conference centre there is a total of 6 halls suitable for ???
ACCESSIBILITY The hotel is situated on the Adriatic motorway, about two kilometres from the town of Novi Vinodolski. It is accessible primarily by car through the nearby highway connections. The infrequently serviced Krk airport is located some 30 km from the hotel, with Zagreb airport 180 kilometres away. Novi Vinodolski is primarily an automotive destination due to accessibility being suitable for regional and local event organisers.
DESSERT – Additional offer Interesting and attractive spa & wellness centre with beautiful views of the Kvarner.
COLD APPETISER – Architecture and aesthetics Among the details that make this hotel a different one is a powerful first impression. It is a modern architecture typical of resorts of this type, which works somewhat coldly and soullessly. This trend can be followed through the powerful hotel lobby with a few selected pieces of designer furniture. At a second glance the close eye notices that the complex has not been fully completed. Here and there some little things are missing, a part of the inventory is damaged, maintenance is not the best. The resort is superbly designed, but for a top-notch experience it should also be in a top-notch condition. Hopefully, in the future, it will be completed in accordance with the original plans. WARM APPETISER – Personnel and culinary offer Unfortunately, the staff is the weakest link of this hotel. It is obvious that a lot of the staff is temporary, and that they did not get proper training. The staff appears to be disorganised. It is very difficult to accept this at relatively high prices and it is lowering the quality of hotel experience. The hotel breakfast was satisfactory, but not at the level of comparable five-star category hotels. Hotel restaurants are average, so it is better to find some authentic restaurant in the area.
65
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FLOP – negative surprises Payable garage at considerably high prices of the hotel accommodation. Slow Wi-Fi internet connection.
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TOP – positive surprises In the resort there are no cars. All communication and logistics are done with electric cars. Beginnings of a sustainable resort. Overall impression and credibility A resort with outstanding potential and unfortunately the hand in management appears semi-organised. The design is at the level of the best centres in the Adriatic, comfort is commendable, the concept thrills, less so the final implementation where spoiled congressmen are missing a lot, but those who are happy with wonderful views and comfort will be satisfied.