STEPS TO MANAGE BOOKING IN ETIHAD
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Etihad Manage Booking
Accessing the Etihad Website or Mobile App
Logging In Retrieve Your Booking
Retrieve Your Booking
View and Modify Booking Details
Changing Your Flight Dates Adding Extra Services
To begin managing your booking, open your web browser or the Etihad Airways mobile app. The website's intuitive design ensures you can easily navigate to the necessary pages, while the mobile app offers the convenience of managing your booking on the go.
If you have an existing Etihad Guest account, log in with your credentials. If not, you can proceed as a guest or sign up for an account to access additional benefits and personalized services.
Upon logging in, locate the "Manage Booking" section on the website's homepage or the mobile app ' s main menu. Enter your booking reference number and last name to retrieve your itinerary. Alternatively, you can log in to your Etihad Guest account, where your bookings will be listed.
Once your booking is displayed, you can view the essential details, such as your flight itinerary, seat selection, meal preferences, and baggage allowance. If you wish to make changes, click on the relevant options to modify your flight dates, add extra services, upgrade your seat, or request special assistance.
If your travel plans change, Etihad allows you to modify your flight dates and destination, subject to availability and fare conditions. Follow the on-screen instructions to select new dates and confirm the changes. Keep in mind that fare differences, taxes, and fees may apply.
Etihad offers various extra services to enhance your travel experience. These services may include reserving your preferred seat, pre-ordering special meals, booking chauffeur service, or upgrading to a higher cabin class. Select the services you need, review the cost, and proceed with the payment.
In the unfortunate event that you need to cancel your flight, navigate to the cancellation option in the "Manage Booking" section. Etihad's cancellation policy applies, and the refund amount will depend on the fare type and the time remaining until the departure date.
Etihad's cancellation policy varies depending on the fare class and the time of cancellation. Here are the key points to consider:
If you have purchased a refundable ticket, you are eligible for a full or partial refund upon cancellation. The amount refunded will depend on the fare rules and the time of cancellation.
Non-refundable tickets do not qualify for a cash refund upon cancellation. However, you may be eligible for an Etihad Travel Voucher or a ticket change for future travel, subject to applicable fees and fare differences.
