What is Empathy and Why It is Important in Leadership What is Empathy? According to the Merriam-Webster Dictionary, empathy is: Understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experiences in the past or present without such feelings, thoughts, and experiences being fully transmitted in an objectively explicit manner; also: the potential for this. Empathy is “a multidimensional construct utilized to account for the capacity to share and understand the thoughts and feelings of others,” according to a recent neuroscience article (Decety & Yoder, 2016). What is an Empathetic Leader? Empathetic Leadership is characterized by a profoundly concerned leader about his team members’ lives, challenges, interests, and overall feelings. This type of leader tries to comprehend their circumstances and what they are going through to provide support and assistance. Although not all sympathetic leaders practice servant Leadership, empathy is an essential component of it. Overall, an empathetic leader engages with others to feel comfortable and cared for and have a trusting relationship. The Workplace is Stressful According to a study published in Occupational Health Science, our sleep is harmed when we are anxious at work. Employees who receive disrespectful emails at work are more likely to experience negativity and spill over into their personal lives, particularly with their spouses, according to research from the University of Illinois. Furthermore, a Carleton University study discovered that when people face incivility at work, they feel less capable of parenting. Performance, Turnover, and Customer Experience are all crucial factors to consider. According to a study published in the Academy of Management Journal, when people are treated rudely at