A W E L C O M E G U I D E TO YO U R S E R V I C E D A PA R T M E N T
Dublin City Apartments logo
T A B L E
C O N T E N T S
A ver y war m welcome to you and thank you for choosing City Break Apar tments Dear Guest welcome to your serviced apartment! We are aware of the importance of your stay and we are delighted that you have decided to stay with us. For our part, we are committed to providing you with a comfortable experience and we will try to ensure your stay with us will be an enjoyable one too. To save time and effort, this information folder aims to provide you with details of the facilities in your apartment, the amenities in your local area and a wide variety of activities in Dublin. We wish you a pleasant stay in Dublin and we hope you have an enjoyable experience here with us. Kind regards The City Break Apartments Team
Office Information Office Address: 168 Granby Place, Dublin 1, Ireland. (Lane opposite the Rotunda Hospital, four doors down on the left hand side). Office Hours: Monday to Friday:
9.00 am – 6.00 pm
9.00 am – 3.00 pm
9.00 am – 3.00 pm
Contact Numbers: Office & Reservations:
+353 1 443 3920
After office hours:
+353 1 443 3924
Servicing: +353 1 443 3924 Apartment issue/Emergency: +353 1 443 3924 Email:
Your Quick Guide to I.F.S.C & Spencer Dock A Please note the Concierge service is only available to our Spencer Dock Apartments. - The Concierge can help you with local information on taxis, bus and water ferries, as well as directions to local amenities and services. - Concierge opening hours: (Spencer Dock Apartments only) Monday to Friday:
7.30 am â€“ 10.00 pm
Weekends & Bank Holidays:
9.00 am â€“ 5.00 pm
Concierge contact number:
+353 1 818 58 99
+353 (87) 766 6754
- Please ensure to bring your keys and access fob each time you leave your apartment. In order to lock your door, please do so manually. - Should you be staying for 1 week or more, your apartment will be serviced once per week. This includes a cleaning service and a change of linen and towels.
- If you have a specific request, please inform us, otherwise we will schedule as normal. - Your rubbish should be removed as and when necessary. Please take the elevator to the basement (level -B) where you will see clearly signed areas for disposal. Fob is required for re-entry into building. - Your rate for the duration of your stay includes for normal usage of electricity and gas. Over usage will be charged as per our terms and conditions. - Please help us to conserve water and electricity by being energy efficient. You may do this by: 1 Keeping windows closed to conserve heat in cooler days. 2 Turning off all lights when leaving your apartment. 3 Ensuring that the oven/cooker/toaster & kettle are turned off. 4 Putting on the dishwasher/washing machine after 11pm. CONTENTS
Standard Apartment Inventory Please note that this inventory may vary depending on apartment size and configuration. Should you have any queries please donâ€™t hesitate to contact us and we would be delighted to assist you.
Kettle Toaster Microwave Oven Fridge/Freezer Dishwasher Cooker/Hob Washing Machine/Drier Ironing Board & Steam Iron Vacuum Cleaner Dust pan and Sweeping brush Clothes horse Hair dryer Kitchen Clock
4/6 Dinner Plates 4/6 Side Plates 4/6 Soup/Cereal Bowls 4/6 Saucers 4/6 Cups 4/6 Mugs 4/6 Water Glasses 4/6 Wine Glasses 1 set of Kitchen knives 1 set of stainless steel cutlery - knives, forks, teaspoons dessert & soup spoons. Table mats Water Jug Pyrex Jug Sugar Bowl & Milk Jug Salt & Pepper Set Tea Pot French Coffee Pot
1 Frying Pan 2 Pyrex Bowls Food Strainer Wine Opener Can Opener Dust Bin Set of 3 different sized Saucepans
If you require a car space, please note this needs to be reserved upon apartment booking, as spaces are limited. In the event that you have not pre-booked a space, please call the office at +353 1 443 3920 and we will try to accommodate your request.
Checkout time is 10.30am.
Spencer Dock Apartment car park access is via Park Lane. Drive past the Concierge office and take the first left. A barrier and electric gates secure the entrance to the car park. Place the provided grey/black car pack fob against the black/dark grey box and the gates will automatically open. THE CAR PARK IS ONE WAY TRAFFIC SO PLEASE PAY ATTENTION TO THE DIRECTIONAL SIGNAGE CAR SPACES ARE NUMBERED 01 â€“ 654 so please park in the correct assigned space. NOTE THIS Unauthorised car parking will be clamped EUR 90.00 release fee.
Please leave apartment keys/fobs on kitchen table and exit apartment.
Leave the apartment door shut but unlocked.
House keeping will commence servicing subject to your confirmed departure time.
NOTE THIS If you have a car parking space, please take your car out of the carpark and pull in at the Concierge loading bay. You need to leave your car park fob and apartment keys back in the apartment on the kitchen table and pull the door closed behind you. If late checkout is required please contact office the day before your departure or sooner. There is a fee for late checkout up to 3.00 pm of EUR â‚Ź45.00 CONTENTS
Appliance Operating Instructions Hot Plates
The symbols on the control plate indicate which switches operate each plate on the hob.
Your oven has 4 settings:
Choose the appropriate ring size to the pan being used. Turn knob to required heat setting 1
= lowest heat setting
= highest heat setting
When plates are switched off after being used, a light will stay on. This light indicates that although the rings are off, there is still heat on one or more of the rings. The light will automatically turn off when the ring has reached a cool and safe temperature. To clean the hob, simply wait till it’s cool and then wipe with a damp cloth.
Position 1 – Fan Oven Set temperature control to the desired heat. Both the fan and temperature light will automatically switch on. Once the temperature has reached the desired heat, the light will switch off. To switch off the oven, both the temperature selector and the function selector must be turned to the off position. Please note the cooling fan will continue to run after the oven has been switched off.
Position 2 – Grill Follow same procedure as the Fan oven
Position 3 – Defrost
Position 4 – Off
Press the on button.
Do not over-fill washing machine and please ensure all papers/coins/items are removed from cloths pockets.
Place one dishwasher tablet into the dishwasher tablet dispenser and close the dispenser cover. Place dishes in dishwasher machine. Close door. Select programme button until light appears on the icon of the required cleaning setting. Machine will start automatically after 20 SECS. Note: Please ensure the rinse arm can rotate fully and the correct dishwasher salt is installed. (Donâ€™t put large pots into dishwasher, cleaned using sink.)
To use the machine as both a washer & dryer, you can only put in a half load and the half load button must be pressed in that is located on the front of the machine. Select the desired programme on the front of the machine together with the appropriate temperature. Place washing powder and fabric conditioner in the proper drawers. Close the door and switch on. When using the drying facility, set the timer for length of drying time. The machine will switch over to dry after completion of washing cycle. Please note there is a 1-minute time delay on the door opening once the program has finished.
Microwave Oven Instructions
Dalkia Community Heating System User Guide
Your Local Area Your chosen apartment is located within the heart of the city’s bustling International Financial Services Centre (IFSC) in the Docklands. Within a 5 minute walk of your apartment, across the Mayor Street Bridge, you will find a great selection of services, restaurants, bars and shops. Here is a list of what to expect to find there: Supermarkets FRESH Supermarket open from
10.30 am – 10.00 pm
SPAR Supermarket open from
10.30 am – 10.00 pm
Marks & Spencer Food Hall open from
8.00 am – 9.00 pm (Mon – Sat)
Tel: +353 1 602 9115
11.00 am – 09.00 pm (Sundays).
Food & Beverage Outlets Starbucks, open from
7.00 am – 7.00 pm (Mon – Fri)
12.00 pm – 6.00 pm (Sat & Sun)
O’Brien’s, open from
7.00 am – 5.00 pm (Mon – Fri)
Subway, open from
7.00 am – 8.00 pm (Mon – Fri)
11.00 am – 6.00 pm (Sat & Sun)
Milano’s, open from
11.30 am – 10.00 pm 7 days a week
Ely bar & brasserie
12.00 pm - 11.00 pm Tel +353 1 6720010
Excel Dry Cleaners
8.30 am - 5.30 pm (Mon - Fri.)
9.00 am - 1.00 pm (Sat only) Dargle House, Mayor Street Lower, Dublin Phone: +353 1 791 8829 Doctor /General Practitioner Custom House Square Medical Centre 2 Gandon House, Mayor Street Lower, IFSC, Dublin 1. Tel: +353 1 829 0902 Dentist IFSC Dental Care 5 Lagan House, Mayor Street Lower, IFSC, Dublin 1. Tel: +353 1 670 1166 Pharmacy Remedi Pharmacy open from
8.00 am – 8.00pm (Mon - Fri.) 11.00 am – 6pm (Sat only) Tel: +353 1 6721831
Hickeys Pharmacy (Late opening) 55 Lower O’ Connell street, Dublin 1 8.00 am – 10.00 pm Monday/Friday 8.30 am – 10.00 pm (Saturday) 10.00 am – 10.00 pm (Sunday & Bank Holidays) Tel: +353 1 873 0427
Taxi Service | City tours | Country trips TAXI Big John Cabs - Tel: +353 87 221 6900
OR Bobbi Cabs - Tel: +353 86 2434533
Big John Cabs – Providing both cars and mini vans if you’re travelling in a larger group. 24hr service. These taxis can also be hired for the day if touring around Ireland. When booking, please highlight that you are staying with City Break Apartments in order to avail of your discounted rate. Tel: +353 87 221 6900
SHORT DAY TOURS Two tours - departing at 9.00 am and returning at 5.00 pm.
1. Heading to Newgrange Co. Meath, pre-historic monument, then on to the Hill of Slane, stopping for lunch in Slane village, then on to Trim Castle which is the oldest Norman Castle in Ireland and was the castle used in the film Braveheart, heading home via the Hill of Tara, time and weather permitting. Cost €275 for up to 7 people.
2. Heading out the east coast via Blackrock, Dunlaoghaire Harbour and Dalkey village passing the homes of some of the stars, heading for Powerscourt House and Gardens, Co. Wicklow & onto Glendalough returning over the Wicklow mountains for some stunning views. Cost €275 for up to 7 people.
Country trips LONG DAY TOURS Two tours - departing 6.00 am and returning 7.00pm. 1. Heading straight to Galway City for breakfast and a stroll around historic Galway City. On to the Cliffs of Moher, taking lunch in the Visitors Centre . Then on to the Ailwee Caves and then home. Cost €475 for up to 7 people. 2. Heading for the Giant’s Causeway, having something to eat there. On to Bushmill’s Distillery, taking in the famous Carrick- a- Rede rope bridge weather and time permitting. Cost €475 for up to 7 people.
Other tours to Blarney Castle, Cork, priced on contact. All tours can be adapted. Personalised tours can be arranged. To book your tour contact reception. +353 1 4433 920 or email Info@dublincityapartments.ie
Dublin – What to see, what to do? Here at City Break Apartments, we know your time is precious, so we’ve compiled a list of some of the sights, sounds and secrets Dublin has to offer: The Guinness Storehouse – Home to the famous ‘black stuff ’, this iconic building has been the country’s alcohol brewing institution for years. Tel : +353 1 408 4800 Phoenix Park – Comprising of 1752 acres, the Phoenix Park is one of the largest enclosed recreational spaces within any European capital city. Not only is the Park sanctuary for many mammals and birds, it is also home for Áras an Uachtaráin, the residence of the President of Ireland which dates back to 1750. Malahide Castle & Gardens – This magnificent 12th century castle is set on 260 acres of land and is one of the oldest castles in Ireland. Located on Dublin’s North coast, just 13km from the city centre and on the DART line, this castle is a must see. Tel: +353 1 816 9538
The Old Jameson Distillery – Located in Smithfield, Dublin 1, the old Distillery will give you a chance to put your taste buds to the test and prove you know your whiskey from your scotch. Embark on a 1hr long tour and perhaps include a whiskey tutorial! Tel: +353 1 807 2355 The Little Museum of Dublin – Named ‘Dublin’s best museum experience’ by the Irish Times and nominated for the European Museum of the Year, the Little Museum’s focus is 20th Century Dublin city life. Tel: Tel: +353 1 661 1000 The Book of Kells, Trinity College - Located in the heart of Dublin City, a walk through the cobbled stones of Trinity College Dublin will bring visitors back to the 18th century, when the magnificent Old Library building was constructed. Inside is housed the Book of Kells - a 9th-century gospel manuscript famous throughout the world. Tel: +353 1 896 1661
Ethiad Skyline – Ethiad Skyline includes stops at five viewing platforms along Croke Park’s 0.6km rooftop walkway. Each stop gives visitors the opportunity to learn about the high-lighted buildings and sites in their line of vision through multi-lingual audio guides. The audio guides include historical information, quirky anecdotes and interviews with key figures working at some of Dublin’s most famous locations. Tel: +353 1 819 2323 The Hugh Lane Gallery – Originally called The Municipal Gallery of Modern Art, The Hugh Lane Gallery houses one of Ireland’s foremost collections of modern and contemporary art. The original collection, donated by the Gallery’s founder Sir Hugh Lane in 1908, has now grown to include over 2000 artworks, ranging from the Impressionist masterpieces of Monet, Manet, Renior and Degas to works by leading national and international contemporary artists. The Gallery also houses the wonderful Francis Bacon Studio which was transported in its entirety in 1998, from London. Tel: +353 1 222 5550
St. Patrick’s Cathedral – Built in honour of Ireland’s patron saint, Saint Patrick’s Cathedral stands adjacent to the famous well where tradition has it Saint Patrick baptised converts on his visit to Dublin. Today, the Cathedral is the National Cathedral of the Church of Ireland. Tel: +353 1 453 9472
Where to shop? Brown Thomas - A landmark on Grafton Street with it s highly creative window displays, Brown Thomas is home to an unparalleled range of designer brands. Located at the heart of the capital’s premier shopping district, this luxury retailer hosts a range of international and indigenous brands. Powerscourt Centre – With its heritage, class and great location just off Grafton Street, it is no wonder that shoppers of all ages flock to Powerscourt Townhouse Centre to find their perfect something! Boasting over 40 shops and restaurants, the centre has everything to offer from food, bars, arts and tours to beauty, fashion jewellery and antiques. Henry Street – Henry Street offers the best choice in high street fashion and popular Irish chain stores and is where Arnott’s, one of Dublin’s best-loved department stores, can be found. North of the river, Henry Street is another pedestrian-friendly zone. As well as oodles of shops from A-Wear to Zara, there are department stores such as Arnotts and nearby favourite Clerys as well as shopping centres, Jervis Street and the Ilac Centre.
Events At City Break Apartments, weâ€™ve teamed up with the people at Addicus Events to provide our clients with an added service. Be it a reservation in an exclusive restaurant, private city walking tour, musical pub crawl, or a golf booking in one of the top links courses in Ireland, Addicus events can help you create the ultimate custom designed itinerary while in Ireland. Email: firstname.lastname@example.org Tel:
+353 86 829 2200
Bicycle hire & cycling equipment Cycleways bicycle suppliers, bike rentals and sports equipment providers. Cycleways
185 Parnell Street, Dublin 1.
Telephone: +353 1 873 47 48
Email : email@example.com CONTENTS
TERMS & CONDITIONS The price includes Broadband. It also includes weekly cleaning if you are staying for more than a week. Long stay customers with separate contracts may have reduced services and facilities. Electricity, Gas and Heating: Provision of light, heat, hot water and cooking is included in your confirmed rate for the duration of your stay with us. However, this is subject to a “fair usage” policy. We expect you to be energy conscious throughout your stay with us and turn off all electrical appliances, lights and heat when not in use. We offer a free heating and electricity allowance as follows:
Anything over this has to be paid for. During the colder months of Nov-Feb, you may find that you will use more than the allowance, if you want to have a lot of heat in the apartment. We will read the meters when you arrive and when you leave and will let you know if anything extra is due for the electricity. (We are not always available to read the meters at the exact moment of your departure.) You will also find the following: • Washing up liquid, dishcloths, sponge, dishwasher tablets, rubbish bags, tea towels. • All bed linen and towels. • Map of the local area with various shops etc.. marked. • Map of Dublin City Centre.
To the value of €28 per week/ €4 per day for a one bedroom apartment.
• Hairdryer in the apartment.
To the value of €35 per week/ €5 per day for a two bedroom apartment
To the value of €49 per week / €7 per day for a three bedroom apartment.
• TV & Internet. No undue noise should be made by any person, at anytime, to the extent that it is audible outside their apartment.
Usage of Apartment
The apartment should not be used for any trade or profession which requires access by the public to the apartment. The apartment should not be used for any illegal or immoral purpose. Parties in the apartment are prohibited. The apartment is only to be used by the registered guests.
Unfortunately, pets are not allowed.
Breaches of terms conditions
The apartment is provided to you for the duration of your stay on the basis that it will be kept in the same state of repair and condition as at the start of your stay. You must leave the apartment in the same state of cleanliness and general good order in which you found it, save normal wear and tear.
In the event of serious/repeated breaches of these terms and conditions, guests may be asked to vacate their apartment Extension of stay If guests wish to extend their stay, they should enquire as soon as possible. If the apartment has not been reserved by another hirer we may facilitate the guest. Otherwise the guest shall move out on the agreed date. Viewing The guests shall facilitate the viewing of their apartment, by prospective guests, during reasonable hours. Bicycles Bicycles are not ever allowed inside the property.
Extra charges None. Please note that utilities are provided on a fair usage basis. Your Responsibilities
If there are additional charges incurred by us in relation to damages, repairs or cleaning as a result of your use, over and above the normal wear and tear outlined above, these will be passed onto the occupant or his/ her representatives. In addition, any losses associated with the time taken to return the apartment to service will be charged extra. You are expected to show due consideration for other guests in the apartment complex. If you abuse the property or display rude, dangerous, offensive or unacceptable behavior towards the staff of
the company or other third parties, we reserve the right to refuse you permission to the property and ask you to leave your accommodation prematurely. If this happens, the booking will be considered cancelled and no refunds will be made. All keys, key-cards and car park remote controls must be returned prior to departure. Lost keys or remote controls will incur a charge of â‚Ź200 per set. Liability City Break Apartments, its employees, agents or representatives shall not be liable for any damages, loss or personal injury which may be sustained by persons or property at any time during the reserved stay. Equally, there is no liability accepted for personal contents or belongings in the unlikely event of a break in or theft. Guests are expected to keep their apartments secure at all times and report any defects with locks or windows to reception immediately. Travel insurance is always recommended and is the responsibility of the tenant. City Break Apartments Ltd. do not provide travel insurance.
Right to Amend, Decline or Refuse City Break Apartments reserves the right to refuse, alter or cancel a booking, even after receipt of the final payment. In addition, the company is absolved of all liability, should booked accommodation not be available due to circumstances beyond our control. In such instances, alternative accommodation will be offered. The guest may opt for a refund if this is not acceptable. No refunds or liability will apply when a guest is refused access to their accommodation for unacceptable conduct and asked to leave or where they leave of their own accord prior to the expiration of the booking.
T H A N K YO U F O R S TAY I N G W I T H C I T Y B R E A K A PA R T M E N T S
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A digital guide to the workings of the Citybreak Apartment was needed to give to tenants. Citybreak turned to ROC Design to create this docu...
Published on Jun 13, 2018
A digital guide to the workings of the Citybreak Apartment was needed to give to tenants. Citybreak turned to ROC Design to create this docu...