2 | the Light Post
ceo’s report BRETT ORME
C HI E F E X E C U T I V E O F F I C ER
Kiamichi Electric Cooperative 944 SW Highway 2 PO Box 340 Wilburton, Oklahoma 74578 tele: (918) 465-2338 toll free: (800) 888-2731 FAX: (918) 465-2950 www.kiamichielectric.org email: support@kiamichielectric.org HOURS OF OPERATION Monday-Friday 8 am to 5 pm 24-HOUR OUTAGE HOTLINE (800) 888-2731 BOARD OF TRUSTEES Don Parr, President DISTRICT 5 Mark Ichord, Vice President DISTRICT 6 Ron Pelanconi, Treasurer DISTRICT 3 Russell Shaw DISTRICT 1 Amy Miller DISTRICT 2 David Ray DISTRICT 4 Larry Culwell DISTRICT 7 Brett Orme Executive Vice President-CEO Kiamichi Electric provides reliable and affordable electricity to members in Pushmataha, Leflore, Latimer, Atoka and Pittsburg Counties.
At Kiamichi Electric Cooperative we these instances, we can provide advance are constantly striving to improve our notification to affected members through operational efficiency so we can provide the automated phone messages, text messages most reliable electric service possible for our or email, if we have your updated consumer-members (that’s you!). contact information and communication We rely on data for nearly every aspect of preferences. our operations, which is why we need your Keeping the co-op updated with your help. By making sure we have your most information also helps us when there’s accurate and complete contact information, a question about energy use or billing. we can continue to provide the high level Emails and text messages are also used to of service that you expect and deserve. notify registered members of any changes Accurate information in co-op event enables us to details. In addition, improve customer discrepancies on your service and enhance account can be taken Up-to-date contact information communications care of promptly if we can potentially speed up the for reporting and have accurate account repairing outages. information. power restoration process It also allows co-op Many of you have during an outage...” members to receive been members of the information about co-op for years, and other important it’s likely that your programs, events and account information activities. hasn’t been updated for some time. We Up-to-date contact information can recognize that many members now use a potentially speed up the power restoration cell phone as their primary phone service, process during an outage. For example, the and we might not have that number in our phone number you provide is linked to your system. service address to our outage management I want to emphasize that in providing system. This means when you call to report your contact information to the co-op, an outage, our system recognizes your phone we will never share this information with number and matches it with your account any third parties. We use it only to send location. Accurate information helps our important information to you. Please take a outage management system predict the moment to confirm or update your contact location and possible cause of an outage, information by logging into your account making it easier for our crews to correct the at www.kiamichielectric.org. By doing so, problem. you will be helping us improve service and While we always do our best to maintain efficiency so we can better serve you and all service, we occasionally plan outages to members of the co-op. update, repair or replace equipment. In
APPLICATIONS DUE MARCH 6 VISIT WWW.KIAMICHIELECTRIC.ORG
