JCI ACCREDITATION
THE GOLD STANDARD IN GLOBAL HEALTH CARE
Elevating Healthcare Standards
In addition to providing best practices in patient safety and quality, JCI also offers innovative solutions to improve performance and outcomes in all forms of healthcare organisations
Kushmita Bose
In the ever-evolving world of healthcare, ensuring top-tier patient safety and delivering consistent quality care are essential pillars of a successful organisation. For hospitals, clinics, and healthcare services worldwide, obtaining international accreditation is more than just a stamp of approval; it’s a testament to their unwavering dedication to excellence. Among the most prestigious accreditation bodies, Joint Commission International (JCI) stands out as a global leader in raising the standards of healthcare through its rigorous certification processes and innovative solutions.
The Essence of JCI Accreditation
Established in 1994 by The Joint Commission, JCI is a US-based, non-profit organization that certifies healthcare entities across the globe. It has become synonymous with quality patient care and safety, granting its Gold Seal of Approval to more than 1,000 health organisations
nised International Patient Safety Goals (IPSGs). From hospitals and clinical labs to ambulatory care facilities and home care services, JCI’s accreditation programmes cover a diverse range of healthcare organisations, ensuring their processes meet the highest global benchmarks.
Why Pursue JCI Accreditation?
Achieving JCI accreditation is no small feat. It requires a significant commitment from healthcare organisations to undergo
tions that are JCI-accredited, as it guarantees adherence to global healthcare standards. This trust extends beyond patients to include other stakeholders such as insurance companies, service providers, and government bodies.
Enhancing Reputation and Competitiveness: Accreditation not only bolsters an organisation’s reputation in the healthcare industry but also provides a competitive edge. It sets healthcare pro -
standardisation leads to greater efficiency and better patient outcomes.
Attracting Top Talent: Accreditation signals an organisation’s commitment to excellence, making it a magnet for highly skilled medical professionals. This helps address public health demands with the best clinical expertise available.
Regulatory Compliance: Organisations that achieve JCI standards often find
its ultimate beneficiaries are the patients. Accredited entities offer care that consistently meets or exceeds international safety and quality standards, ensuring peace of mind for patients and their families. Furthermore, JCI’s Clinical Care Program Certification (CCPC) highlights an organisation’s specialised expertise in specific medical areas, such as cancer care, chronic kidney disease, diabetes management, and transplantation services. This certification reassures patients that they are receiving top-notch care tailored to their needs.
Through continuous monitoring and improvement, JCI-accredited organizations prioritise patient outcomes, focusing on innovation, safety, and holistic support. This commitment to consistent excellence not only builds patient trust but also enhances the overall healthcare experience.
Driving Global Healthcare Transformation JCI’s role in shaping the future of healthcare cannot be overstated. By fostering a culture of quality, safety, and innovation, it equips healthcare organizations with the tools and knowledge to excel. For patients, this translates to higher standards of care, improved outcomes, and an assurance that their well-being is in trusted hands.
For any healthcare organisation striving to make a mark on the global stage, JCI accreditation isn’t just an option — it’s a necessity. It’s a declaration of a commitment to delivering nothing short of excellence in patient safety and quality care, setting a benchmark for the rest of the industry to follow.
Thumbay Healthcare has Largest Network of Academic Hospitals, Clinics, Labs and Pharmacies Transforming Patient Care
Thumbay Healthcare Division Becomes 5th Healthcare Group in the World to Receive JCI ‘Enterprise’
Accreditation
for all insured patients. By establishing itself as the foremost healthcare provider in the region, it aims to establish fresh benchmarks for service quality, patient satisfaction, and overall healthcare outcomes. Through strategic partnerships with insurance companies and a steadfast focus on patient-centric care, the healthcare provider is well-prepared to meet the diverse needs of the local community.
In response to the recent mandate making healthcare insurance mandatory in the Northern Emirates of the United Arab Emirates, Thumbay Healthcare is strategically positioning itself as the forefront leader in quality care provider for the region. Recognising the growing importance of healthcare insurance coverage in the rapidly evolving landscape of the healthcare sector, the largest academic network of hospitals aims to assert itself as the premier choice for insurance companies and patients alike.
Thumbay Healthcare maintains a robust presence in the Northern Emirates, including Sharjah, Ajman, Umm Al Quwain, Fujairah, and Ras Al Khaimah, demonstrating its steadfast commitment to delivering exceptional healthcare services tailored to meet the evolving needs of patients in the region. As a prominent figure in the healthcare sector, Thumbay Healthcare upholds the highest standards of care and service excellence. The institution takes pride in its mission to offer top-tier medical services that are accessible, affordable, and aligned with global best practices, ensuring the well-being of the communities it serves.
With the escalation of healthcare insurance mandates in the Northern Emirates, Thumbay Healthcare is positioned to spearhead the effort in guaranteeing effortless access to top-tier healthcare services
Akbar Moideen Thumbay, Vice-President of Thumbay Healthcare Division and Board Member of Thumbay Group, said: “Our dedication to patient care and service excellence is the cornerstone of our organisation. We proudly lead the way in delivering 5-star healthcare to our patients. With the largest network of academic hospitals, clinics, labs, and pharmacies, we serve over 5,000 patients daily. Ensuring patient satisfaction remains our top priority, and we continually strive to maintain the highest standards in healthcare delivery.”
As the 5th entity globally to achieve institutional accreditation from the prestigious Joint Commission International (JCI), Thumbay Healthcare upholds quality and safe care across its network of hospitals, ensuring patients receive treatment meeting the highest international standards. The Thumbay Group owned flagship healthcare facility in Al Jurf (Ajman), Thumbay University Hospital, also serves as a hub of holistic care, boasting amenities such as a long-term care facility and therapeutic garden, providing a fivestar environment conducive to healing.
With a substantial patient base exceeding 10 million individuals treated and over 65,000 deliveries conducted, its extensive reach indicates its prominence in the region’s healthcare landscape.
The Thumbay Hospital network, which today is the biggest chain of private academic hospitals in the region, encompasses seven academic hospitals equipped with a combined capacity of 800 inpatient beds and more than 500 doctors, complemented by 10 family clinics/medical centers, 120 dental chairs, 400 Rehab sessions, 5 diagnostic labs, and a multitude of retail pharmacy outlets.
Leading the charge in medical tourism, too, Thumbay Medical Tourism department actively pro -
Our exceptional commitment to patient care and service excellence is our motto and we lead the way in providing five-star healthcare to our patients.”
motes a comprehensive range of services across the globe. Fluent in over 20 languages, the team engages with potential visitors from diverse backgrounds, while the medical tourism department has established representative offices in more than 50 countries, ensuring streamlined access to healthcare facilities and services. The group’s 1.2 million sqft Thumbay Medicity in Al Jurf (Ajman) is a multifaceted hub for medical education, healthcare, and research. It encompasses a wide range of facilities having a footfall of 15,000 visitors availing various services, including Gulf Medical University, Thumbay Labs, Thumbay Pharmacy, Blends & Brews Coffee Shoppe, Body & Soul Health Club and Spa, Thumbay Food Court and Thumbay Research Institute for Precision Medicine (TRIPM). Additionally, it houses Thumbay Dental Hospital, Thumbay Physical Therapy and Rehabilitation Hospital and a 350-bed Academic Hospital, Thumbay University Hospital.
HEALTHCARE EXPANSION AND GROWTH
■ Plans for a comprehensive Oncology Centre focusing on cutting-edge cancer treatments and research collaborations.
■ Advanced Cosmetology Center, introducing a range of aesthetic treatments.
■ Improving long-term care through an integrated strategy between the biggest hospital for physiotherapy, Thumbay Physical Therapy & Rehabilitation Hospital and Thumbay Unversity Hospital- which has a floor set aside for long-term care.
■ Expanding the Thumbay Healthcare brand’s worldwide reach to various countries with like-minded partners and increasing its global footprint.
Thumbay University Hospital
The Thumbay Medicity In Al Jurf, Ajman.
Thumbay Hospital Ajman
Thumbay Hospital Fujairah
Thumbay Dental Hospital
Thumbay Physical Therapy & Rehabilitation Hospital
Thumbay Medical & Dental Speciality Centre
Thumbay Hospital Day Care
Thumbay Clinic
Akbar Moideen Thumbay
Vice-President of Thumbay Healthcare Division and Board Member of Thumbay Group