GENERAL TRAINING
• Orientation for RSC
• Deliver organization culture
• G.E.M and The Vault using
TRAINING DEPARTMENT STRUCTURE
BASIC SKILLS TRAINING
• Orientation for new team members
MANAGEMENT TRAINING
• Career Path for Restaurant Managers Level
• Cascade DC Modules
• Skills Assessment for Basic Skills Section Field Training Manager, TAN
KIM NHI
HuyQuang@123
Câu chuyện của chúng ta
“We're building the world's most loved, trusted, and fastest-growing restaurant brands in partnership with the best franchise operators in the business”
Văn hóa KFC – HOW WE WIN TOGETHER
HCM City Dec-97
Bien Hoa - Dong Nai Dec-98
Hanoi Jun-06
Hai Phong Aug-06
Can Tho City Aug-06
Vung Tau Jan-08
Hue May-08
Buon Me Thuot Dec-08
Danang City Nov-09
Binh Duong Apr-10
Vinh City Nov-10
Nha Trang May-11
Long Xuyen Jun-11
Quy Nhon Aug-11
Rach Gia Aug-11
Phan Thiet Sep-11
Hai Duong Dec-11
Halong Bay Feb-13
Thanh Hoa Nov-16
Ben Tre Sep-17
Nam Dinh Nov-17
Gia Lai Dec-18
Dalat Jan-19
About KFC Vietnam
WELCOME TO
BRAND PROMISE
•Craveable taste made The Hard Way.
COLONEL’S VALUES
•Nothing beats the value of hard work.
•Every occasion is a fried chicken occasion.
•Pride in fried.
KFC FOOD
•Southern-inspired real food.
•Real chicken, freshly prepared.
SERVICE PROMISE HOW WE SERVE OUR GUESTS: TREAT EVERY GUEST LIKE A FRIEND IN YOUR HOME.
PEOPLE PROMISE HOW WE SERVE OUR EMPLOYEES: BE YOUR BEST SELF, MAKE A DIFFERENCE, HAVE FUN! CULTURE
QUICK SERVICE RESTAUTANT
Ca Mau Sep-19
Ninh Binh Sep-19
Phu Yen Oct-19
Bac Ninh Nov-19
Lang Son Nov-19
Hung Yen Jan-20
Tay Ninh Jan-20
Hoi An Jun-22
KFC VIETNAM
KFC Vietnam opened its first restaurant on Dec 24th , 1997 in HCM city
To this day, we have
TEAM MEMBER UNIFORMS
Uniformsrepresent arestaurant's hiqh standards of appearance. They also convey the diqnity and responsibility of aservice professional who ispart of team. •
STORE DEPARTMENTS
,
. 1. HAIR
Neat& clean hair, well-maintained, and restrained if it's shoulder length or longer
2 HAT
Show your Kentucky Fried Pride by keepinq your hat facinq forward!
3. NAME BADGE
make sure to always remember your name badge and keep it clearly visible on your shirt.
4 UNIFORMSHIRT
keeping shirt nice and clean, free fromstains,rips, orwrinkles
5. BLACK BELT
we are still okay with the brown belt if you sochoose
6. BLACK PANTS
black pants is preferred, but we are ok with dark blue pants
NON-SLIP SHOES
recommend you choose the black non-slip shoes or dark colours
QUICK SERVICE RESTAUTANT
KFC BRAND, VALUES, & FOOD
BRAND PROMISE
SERVICE PROMISE
HOW WE SERVE OUR GUESTS: TREAT EVERY GUEST LIKE A FRIEND IN YOUR HOME.
PEOPLE PROMISE
HOW WE SERVE OUR EMPLOYEES: BE YOUR BEST SELF, MAKE A DIFFERENCE, HAVE FUN!
•Craveable taste made The Hard Way. COLONEL’S VALUES
•Nothing beats the value of hard work.
•Every occasion is a fried chicken occasion.
•Pride in fried.
KFC FOOD
•Southern-inspired real food.
beats all vitamins andtonics in the world. andit tastes
•Real chicken, freshly prepared.
CULTURE VALUES
hands you lemons,throw ’em back and and mashed potatoes. That's what settlefor ordinary.
Nothinq beats the value of hard work. Nothinq. I ve done the math.
FOH – Front of House
