Instagram Help Center Instagram has over 700 million users and the number of support requests they receive is staggering. If just 1 in 100 users contact Instagram once a year, that's still more than 7 million support requests a year, or 18,000 per day. Now some of you may be thinking, "well that's only 700 support requests per hour", which should be a possibility for a company with the resources of Facebook. We are honestly not sure. We understand that it is not an easy subject; Sometimes nonautomatable problems just can't be fixed on a large scale for free app consumers, but at the same time, the much smaller portion of influencers and content creators with tens or hundreds of thousands of followers certainly deserve some attention. These Instagram users keep the masses using Instagram and drive the price of Facebook shares up and to the right. They deserve to have a better way to escalate Instagram help center support issues.