Hotmail Not Working In case you have a Windows computer and you are having Hotmail related issues, you should refer to the troubleshooting measures listed below. First of all, make sure your Internet connection is working smoothly. Check the version of the web browser you are using. It should be the last. Please update your browser in case you are using an outdated version. Also, clear your browser's cache and cookies in case you are using the latest version. Disable all third party extensions and plugins that you have added to your browser. If Hotmail still doesn't work, you should also disable your Windows antivirus and firewall. You also need to make sure that all Windows updates are installed on your PC. Sometimes a simple restart can fix the problem as well, so it is recommended that you try again after restarting your computer. We hope this post helps you fix the issues. Still, if Hotmail doesn't work for you, you should contact Hotmail support for more advanced solutions.